Jobs at Djinni

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

About the role

This is an internal role focused on outreach, partnerships, and placements that improve rankings and bring relevant referral traffic. This is not a client facing role.
 

What you will do

• You will build and execute a link acquisition plan for priority service pages, state pages, case studies, and thought leadership content
• You will find and qualify websites for outreach, focusing on relevance, quality, and real traffic
• You will run outreach campaigns to secure placements through guest posts, editor mentions, partnerships, resource pages, and digital PR angles
• You will coordinate with our writers and designers to create assets that earn links, like research posts, comparisons, templates, and tools
• You will manage our local and industry citations where relevant, and keep listings consistent
• You will monitor backlinks, anchors, and competitors, and provide weekly updates on what is working
• You will protect the domain by avoiding risky tactics and keeping everything aligned with Google guidelines
   

Requirements

• Proven link building experience with examples of placements you secured
• Strong prospecting and outreach skills, including personalized email and relationship building
• Understanding of SEO fundamentals, including topical relevance, anchors, and avoiding harmful patterns
• Comfort using tools like Ahrefs, Semrush, Moz, or similar, and Google Search Console
• Ability to work systematically and track everything in a spreadsheet or CRM style pipeline
   

Nice to have

• Experience with B2B services, SaaS, or software agencies
• Experience with digital PR pitches and creating link worthy content angles
• Experience supporting state localized SEO pages and local SEO citations
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—23:59 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

UITOP, a design & development team. We help B2B SaaS products feel simple, modern, and easy to use.
We are building a pool of Full Stack Developers for future opportunities. This allows us to quickly reconnect when relevant roles open up, especially for projects using our core stack stack of React and Node.js. You will work on SaaS and data-heavy systems, diving deep into business logic from day one, with a real influence on technical and product decisions.

Requirements

• 3-4 years of experience as a Full Stack Developer, specifically with React.js and Node.js
• Strong expertise in TypeORM, Webpack, PostgreSQL, and Redis
• Proficiency with Express.js or NestJS for building scalable systems that can handle complex ERP business logic.
• Apply your experience in building SaaS or data-heavy applications, including CRM/ERP.
• Deep knowledge of Material-UI (MUI) and RESTful API design. 
• Upper-Intermediate English (B2) for effective communication and technical discussions. 

Benefits

• Competitive salary with regular performance and salary reviews. 
• Working with complex large-scale SaaS projects, from 6 months.
• 18 working days of vacation and 10 sick days.
• 50% coverage of English and professional courses.
• Financial compensation of coworking 100% (during blackouts).
• The opportunity to influence the project with your decisions. 
• Flexible work schedule, remote.
  
  We’re excited to meet someone who shares our vibe. We are looking for a highly motivated and talented individual to join our team. If this sounds like your next big challenge, let’s chat! 
   

We are looking for

• MUST! Spoken Intermediate (B1-B2) English (you will work with clients from all over the world)

• 4+ years of experience.

   

Hard skills:

• In-depth understanding of Node JS, Vue JS,

Express

• Experience and understanding of

— HTML/CSS

— vanilla JS and TypeScript

— Mongo DB, PostgreSQK/MySQL

— Mongoose

— Vuetify.

Soft skills:

• from average to strong communication skills;
• analytical skills and troubleshooting;
• scrutiny and curiosity;
• high level of autonomy and ability to self-organize;
• the will and ability to familiarise oneself with new and complex topics/tasks.

Duties & responsibilities

Front-end Development:

• Develop and maintain user-friendly web interfaces for the company’s products and outsourced projects.
• Ensure responsive design and cross-browser compatibility.
• Implement interactive and dynamic user interfaces using JavaScript frameworks like Vue.

Back-end Development:

• Design, develop, and maintain server-side applications and APls.
• Implement and optimize server infrastructure using Node.js or other server-side JavaScript technologies.
• Manage databases and data storage, ensuring data integrity and security.

Full-stack Proficiency:

• Possess strong expertise in both front-end and back-end technologies, enabling seamless integration between the two.
• Collaborate with the development team to create a cohesive and efficient development process.

Product Development:

• Contribute to the architecture and design of the company’s own products, offering technical insights and suggestions.
• Participate in feature development, debugging, and testing for in-house products.

Outsourced Project Development:

• Work on outsourced projects, understanding client requirements, and delivering solutions on time and within budget.

Version Control and Code Management:

• Use version control systems like Git to manage code repositories.
• Collaborate with the development team to ensure code quality and best practices.

Testing and Quality Assurance:

• Write unit tests and conduct thorough testing to ensure the stability and reliability of the applications.
• Identify and fix bugs and issues as they arise.
• Optimize the performance of applications, both on the front-end and back-end, to ensure efficient operation and responsiveness.
• Implement security best practices to safeguard applications and data against potential threats and vulnerabilities. Keep up to date with security standards and apply them as needed.
• Maintain clear and comprehensive documentation for code, APls, and system architecture. Ensure that team members and clients have access to relevant documentation.
• Stay updated with the latest trends and best practices in full-stack JavaScript development.
• Troubleshoot and resolve technical issues quickly and efficiently, whether they are related to front-end or back-end components.
• Maintain clear and professional communication with clients (if need be), ensuring their needs and expectations are met.
• Assist in project estimation and planning, providing input on technical requirements and timelines.

We offer

• Opportunity to work with professionals in the international IT and Identity Management industry;
• good income in line with the industry standards;
• an open-minded, friendly, international team in an IT company that does business all over the world;
• international network;
• opportunities for growth;
• an open ear for ideas/suggestions how to improve work processes;
• remote working and result-oriented attitude, no boring 9-5 job;
• vacation — 24 days a year, paid sick leave.

Imagine enhancing an AI assistant that already lives on Macs — one that truly understands its users, adapts to their habits, and helps them stay focused on what matters most. Eney is MacPaw’s AI companion for macOS, designed to organize, automate, and simplify users’ daily workflows.

Now, we’re taking Eney to the next level — making it smarter, faster, and capable of running advanced LLMs directly on-device. As a Senior ML Engineer, you’ll fine-tune and optimize the latest LLMs using cutting-edge techniques (LoRA, Q-LoRA, DPO, GRPO), build scalable ML pipelines, and shape how AI seamlessly integrates into everyday Mac experiences.

In this role, you will:

• Train and fine-tune LLMs (e.g., LLaMA, Gemma, Qwen) for specialized tasks (such as function calling, charting, parameter parsing) and ensure their effective deployment across diverse environments, including on-device (MLX)
• Develop and apply model optimization and compression techniques (e.g., dynamic pruning, quantization) to enable high-performance on-device inference
• Conduct rigorous evaluation and benchmarking of LLMs to measure performance, accuracy, and efficiency across different setups
• Adapt LLMs for domain-specific tasks using techniques such as prompt engineering, adapter-based fine-tuning (PEFT), and multi-modal extensions.

Skills you’ll need to bring:

• Strong background in classical ML and NLP
• Solid knowledge of deep learning, going beyond just LLMs (e.g., CNNs, RNNs, Transformers, Autoencoders)
• Proficiency in Python and deep learning frameworks (e.g., PyTorch)
• Deep experience with LLMs: training large and small models using various techniques (fine-tuning, post-fine-tuning, DPO, GRPO)
• Practical experience with LoRA / Q-LoRA and other adapter-based fine-tuning methods
• Knowledge in model optimization (pruning, quantization), evaluation, and deployment
• Ability to design and automate ML pipelines with a focus on scalability and maintainability
• Upper-intermediate English & fluent Ukrainian

As a plus:

• Experience working with multi-modal data: structured/tabular, images, audio, or video
• Experience in synthetic data generation
• Hands-on experience with LLM production deployment: monitoring, evaluation, and metrics tracking
• Familiarity with on-device ML and performance optimization
• Swift knowledge or interest, as the company’s products operate in the Apple ecosystem
• Background in computer vision, time series, or reinforcement learning

What We Offer:

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
• Time-off policy that covers life’s needs
  Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  
  *Some benefits are under development, and new adjustments are possible.

On behalf of our client, we are looking for a Senior Embedded Firmware Engineer.

Role Overview

The engineer will take ownership of firmware development for a key microcontroller responsible for system-level functionality and user interface behavior.

The role involves working across low-level firmware, real-time operating systems, and embedded UI systems, collaborating closely with hardware and systems engineers to implement new features and maintain system stability.

You will work on the firmware layer that connects hardware subsystems with the device operating environment while ensuring responsive and reliable system behavior.

Responsibilities:

- Maintain and extend an existing embedded firmware codebase written in C

- Develop and optimize real-time firmware systems running on microcontrollers

- Implement firmware features that support interactive user interface behavior

- Design and maintain event-driven system components and background services

- Collaborate with hardware and systems engineers to integrate firmware with device subsystems

- Debug and resolve issues involving hardware communication and multi-component systems

- Implement new features based on product design specifications

- Ensure firmware reliability through debugging, profiling, and testing

- Contribute to system architecture decisions and firmware structure

Requirements:

- 5+ years of experience in embedded firmware development using C

- Experience working with microcontroller-based systems

- Experience with RTOS systems (FreeRTOS or similar)

- Experience working with ARM Cortex-M microcontrollers

- Strong debugging skills in complex embedded systems

- Familiarity with embedded communication protocols

- Ability to read and understand hardware schematics at a high level

- Experience working with version control systems such as Git

- Upper - Intermediate or higher level of English

Nice to Have:

- Experience with embedded graphics or UI systems

- Experience working with hardware accelerators or programmable hardware

- Familiarity with embedded networking or secure communication protocols

- Experience working on consumer electronics products

- Interest in video games or gaming hardware

Company offers:

- Long-term employment with possibilities for professional growth

- Fully remote work

- Reasonably flexible schedule

- 15 days of paid vacation

- Regular performance reviews

We’re hiring a Head of People & Culture who can walk into a fast-moving, slightly messy environment and build simple systems that scale - especially around hiring quality, leadership accountability, and lightweight people operations. You’ll manage a cross-functional People squad.

The outcomes we expect

• Predictable hiring throughput and improved quality of hire.
• Leaders owning performance, feedback, and underperformance.
• Clear org structure and decision-making that supports growth.
• Simplified, automated, compliant People Ops.
• People analytics + headcount planning that leadership trusts.
• Strong internal alignment and a credible employer message in the market.

You’re likely a match if

• You’ve led People in a fast-moving product/tech company and shipped real systems, not just initiatives.
• You’ve personally owned TA outcomes (pipeline, conversion, quality of hire, time-to-fill) and can explain what you changed and why it worked.
• You’ve led work across TA + Ops + Partnering and know how to balance speed with compliance.
• You can push leaders to handle performance and feedback properly - calmly, directly, consistently.
• You’ve supported scaling/reorgs and built role clarity + decision-making without adding bureaucracy.
• You’ve operated across geographies/distributed teams.

Bonus Points

• iGaming experience.
• Remote-first environments.
• Agile/squad models and flat orgs.
• HR tech stack familiarity (e.g., HiBob, Ashby, Notion).

What We Offer

• Remote in Europe or hybrid in hubs.
• Exposure through iGaming and Tech events and industry presence.
• Transparent quarterly bonus.
• Unlimited paid vacation and sick leave (outcomes over hours).
• Medical insurance for you +1.
• Leadership development, coaching, and learning budget.

• Offsites and team gatherings.

   

If you’ve built People systems that actually changed hiring outcomes and leadership behavior, we’d like to hear from you. Apply and tell us what you built and why it worked.

We present an engaging opportunity to explore and work with various technologies beyond ChatGPT prompts. You’ll have the flexibility to transition between teams, enabling you to contribute to diverse projects, including complex LLM training pipelines, 3D generative AI, diffusion models, and multimodal edge ML.

Our team comprises experts in the foundational elements of next-generation AI systems, encompassing multimodal inference, generative reasoning, and robust training pipelines. We also maintain an in-house GPU cluster, providing resources for interacting, training, and experimenting with larger models for both professional projects and personal exploration.

Joining our team — means joining a knowledgeable group of researchers and engineers in an environment eager to stay at the forefront of AI innovation, a critical endeavor in today’s rapidly advancing AI landscape.

Requirements:
• Strong Python Experience (1 year +)
• Experience with building Generative AI projects
• Specialized experience with LLMs, LangChain, LangGraph, LangFuse, RAG, and related technologies
• Experience in building REST APIs, knowledge of Docker, relational & vector DBs
• At least upper intermediate written/spoken English
• Be able to visit the office at least 3 times a week

Would be a plus:
• Experience with building Voice-to-Voice AI Systems using LiveKit or similar frameworks
• Knowledge of existing yet fresh AI tools, AI marketplaces, etc.
• Knowledge of various machine learning methodologies, including classic machine learning, recommendation engines, natural language processing, computer vision, and beyond
• C/C++ knowledge
• Experience in edge ML

Key Responsibilities:
• Tackle tough problems and find creative ways to solve them
• Maintain and optimize the solution for maximum speed and flexibility
• Guide, tune, and train LLMs
• Write clean and reusable code
• Improve your skills and stay up-to-date with emerging technologies

What We Offer:
• Startup culture, a strong goal-oriented team, and a research mindset
• Opportunity to leverage your engineering skills for fellow engineers and shape the future of AI
• Working with the newest technical equipment (Latest MacBook Pro)
• 20 working days of annual vacation leave
• English courses, Educational Events & Conferences
• Medical insurance

Project Description:

We are building an end-to-end client lifecycle management solution, where technology drives procedural automation and standardization. Our solution includes industry-leading modules and tools widely adopted by financial institutions. This strategic initiative spans the entire client lifecycle—from onboarding to maintenance and offboarding—while providing seamless integration with various in-house products such as Counterparty Manager, ISDA Amend, Outreach360, Request for Amendment, KYC, and Tax Utility. We leverage a mature Java/Spring Boot-based tech stack, supported by AWS infrastructure, along with the latest advancements in the industry to deliver this solution over a multi-year span.

Responsibilities:

o Working across backend, front-end, data, and AI functions, with a focus on modern architectures, AI-driven automation, and cross-jurisdictional data compliance.
o Design and architect solutions for complex business challenges in the client lifecycle management space, utilizing your extensive experience with the Java/Spring Boot/Angular/PostgreSQL tech stack and AWS infrastructure.
o Provide guidance and technical leadership to development teams on best practices, coding standards, and software design principles, ensuring high-quality outcomes.
o Demonstrate a deep understanding of existing system architecture (spanning multiple systems) and creatively envision optimal implementations to meet diverse client requirements.
o Play a key role in the development team to create high-quality, high-performance, and scalable code.
o Troubleshoot and resolve complex software issues and defects within the Java/Angular/PostgreSQL tech stack and AWS-based infrastructure.
o Build systems for KYC, AML, FATCA/CRS, LEI, and other regulatory checkpoints.
o Implement automation across entity matching, data validation, and workflow orchestration using AI/ML.
o Implement agentic AI and LLM-based services to streamline onboarding, document processing, and exception handling.
o Ensure compliance with data privacy, data sovereignty, and regulatory architecture patterns (e.g., regional sharding, zero-data copy patterns).
o Bring in proven experience working with or on Client Lifecycle Management and/or KYC workflow solutions, demonstrating a strong grasp of the subject matter.

Mandatory Skills Description:

o Strong Core Java 8+/Java EE design skills, including design patterns.
o Significant experience in designing and executing microservices using Spring Boot and other Spring components (JDBC, Batch, Security, Spring Data, etc.).
o Proficient in messaging tools such as Active MQ, SQS, SNS, and Kafka.
o Expertise in optimizing SQL queries on PostgreSQL databases.
o Strong experience with multithreading, data structures, and concurrency scenarios.
o Proficient in using REST APIs, XML, JAXB, and JSON in creating layered systems.
o Experience with AWS Services (AWS Lambda, AWS CloudWatch, API Gateway, ECS, ECR, SQS, SNS).
o Familiarity with Open AI APIs, Agentic AI – Crew / LangChain / RAG / AutoGen / NLP / Java / Python / REST / Telemetry / Security / Auditability.
o Domain knowledge in client onboarding, KYC, and regulatory workflows, with a deep understanding of the client onboarding lifecycle: initiation, due diligence, approvals, legal entity structuring, and regulatory documentation.
o Hands-on experience with entity resolution and matching (graph-based ID resolution, fuzzy match frameworks).
o Proven experience leading a development team on client lifecycle management products.
o Familiarity with BPMN tools (e.g., Camunda, Airflow, Drools) related to customization of modeler and engine.

Nice-to-Have Skills Description:

o Experience with enterprise architecture frameworks (TOGAF, Zachman) and threat modeling (STRIDE).
o Knowledge of data partitioning, GDPR, and the latest UI trends, such as Micro Frontend Architecture, is desirable.
o Experience with Pega / Appian is a plus

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

Your impact:

• Create engaging marketing campaign concepts from scratch.
• Conduct research to identify creative opportunities.
• Prepare detailed briefs to guide designers and creators.
• Evaluate the business impact of creative assets to enhance engagement and conversions.
• Collaborate with the marketing, design and content teams.
• Manage asset and video production with designers, influencers, and creators.
• Develop and refine processes for creative development and testing to support marketing goals.
   

About you:

• At least 1 year of experience in marketing, SMM, or influencer marketing, preferably in eCommerce or retail marketplaces.
• Strong business mindset with a focus on results and problem-solving.
• Proficiency in market and competitor research and analysis.
• Experience in creating briefs for designers.
• Upper-Intermediate English.
• A creative approach with a desire to generate fresh ideas and innovative solutions.
• Understanding of AI content generation will be a plus.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. The opportunity to work fully remotely.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.

Find more about us on social media platforms: Instagram, LinkedIn.

Requirements:

• At least 5 years of development experience with 1C: Enterprise

• Strong knowledge of the following configurations:

  1C:Accounting
  1C:Payroll and HR Management (ZUP)

• Solid understanding of accounting and tax regulations
• Confident knowledge of payroll calculation, personal income tax, social contributions, and statutory reporting

• Experience in automating financial processes (budgeting, treasury, management accounting)
   

  Will be plus:

• Experience in holding or multi-entity automation projects
• Knowledge of IFRS or management reporting
• Experience with 1C:Document Management

• 1C certifications
   

  Soft Skills:

• Ability to communicate effectively with accountants, HR specialists, and finance teams
• Capability to gather and clarify requirements independently
• Responsibility for results and strong attention to accounting details

• Ability to work in a team and meet deadlines
   

  Responsibilities:

• Build and maintain integrations with external systems (bank clients, EDI providers, HR systems, other)
• Design, develop, and maintain solutions on the 1C:Enterprise
• Customize and support 1C:Accounting and 1C:Payroll & HR Management (ZUP) configurations

• Automate financial processes including budgeting, treasury, and management accounting (where applicable)
  
  Technical Stack:

  Strong programming skills in the 1C built-in language

  Experience developing:
  Managed forms
  Complex reports and data processors
  Data integrations (XML, JSON, web services, HTTP, REST APIs)
  Strong knowledge of the Data Composition System (DCS)
  Experience with performance optimization and understanding of client-server architecture
  Experience working with configuration extensions
  Experience integrating with external systems (bank clients, EDI systems, HR platforms)

Description
We are seeking an experienced Key Account Manager with a solid background in fintech. In this role, you will manage and nurture relationships with key clients, ensuring their needs are met while driving revenue growth.

Requirements
Minimum of 2 years of experience as a Key Account Management (B2B)/ Legal Consulting (Fintech) or Payment Management (iGaming, Crypto, Forex, and E-commerce industries) with the same scope of responsibilities
Previous experience working for a FinTech company, supporting B2B customers
Experience in onboarding clients for the "direct acquiring" product
Proactive approach
Good communication and self-management skills, result-oriented
Upper-Intermediate/ Advanced level of English proficiency, Fluency in Ukrainian/ Russian

Responsibilities
Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration (client portfolio - up to 100 clients (active/passive))
Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo's solutions align with their objectives
Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
Foster and maintain strong client relationships built on trust, transparency, and mutual respect
Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks
Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience
Keep the AM reporting up to date

Nice to have
Compliance certifications, Legal background

 

Corefy is a Ukrainian PayTech IT company founded in 2016. Our SaaS platform, proudly made in Ukraine, serves as a technological hub for orchestrating online payments.

Collaborating with renowned payment providers like Stripe, Google Pay, Apple Pay, MasterCard, Visa, AWS, and more, we’ve implemented over 600 different payment methods and cater to clients worldwide.

We’re looking for a Customer Support Specialist who’s curious, calm, and not afraid of logs, APIs, or tricky client cases. If you like helping people, solving complex puzzles, and want to grow in FinTech — this might be your next step. 🚀

🎯 Who we’re looking for:

- Tech-savvy helper with 1+ year of experience in Customer/Technical Support.
- Clear communicator who knows how to keep clients calm and confident, even in stressful situations.
 - Structured thinker who enjoys breaking down problems and turning them into solutions.
 - Self-learner who’s comfortable exploring APIs, digging into logs, and writing SQL queries to find root causes.
 - Ownership taker who doesn’t wait for instructions, but takes charge of client issues until resolution.
 - FinTech explorer who’s interested in online payments and wants to dive deeper into the domain.

✨ Bonus points if you:

- Have experience working with tools like Postman, Grafana, Kibana, or Jira.
 - Have worked with international B2B clients or on 24/7 support schedules.
 - Know your way around large datasets and like working with SQL and dashboards.
 - Have taken QA, API, or other relevant tech courses.

💼 What you’ll do:

- Be the first line of support -  reply to client queries via Jira.
 - Help clients troubleshoot issues and guide them through product functionality.
- Analyze logs, run API calls, and check monitoring dashboards to find root causes.
 - Escalate bugs, edge cases, or unusual behavior to dev, QA, or integration teams.
 - Take part in incident management: monitor alerts, report outages, and support recovery.
 - Provide service support: from generating reports to setting up client dashboards.
 - Keep your teammates in the loop and improve support documentation along the way.
 

📌 Hiring process: HR Interview → Interview with the Support Team Lead → Interview with the Head of CS  → Offer 🎉
 

⭐ What we offer:
🔹 Growth & Ownership
- Salary in foreign currency + tax compensation.
- Clear growth paths & Corefy Academy to deepen your FinTech expertise.
- Bonus system based on SLA and quality metrics — up to +20% on top of your base salary.
- Reimbursement for external courses — we support your drive to grow.
 - Open-door policy with C-level — your ideas will be heard and valued.

🔹 Culture that Energises
- Meaningful work: you’ll tackle real cases, not just follow scripts.
- Regular team events — from fun celebrations to learning sessions.
- Friendly, supportive teammates who’ve always got your back.

🔹 Work Environment that Works for You
- Work where you feel productive: remotely or from our cozy Kyiv office.
- 8-hour shift schedule, 5 days a week, including occasional weekends (also night shifts on alert).
- 20 vacation days + 10 paid sick days.
- Mental wellness support — we cover sessions with a psychologist of your choice.
- Enjoy breakfast days at the office and everything you need for productive work — a generator, uninterrupted internet, and full tech freedom: choose between a MacBook or a Linux-based laptop.
 

Want to grow in FinTech and support great products for clients worldwide? Send us your CV — we’d love  to meet you! 📩

Corefy is a Ukrainian PayTech IT company founded in 2016. Our SaaS platform, proudly made in Ukraine, serves as a technological hub for orchestrating online payments.

Collaborating with renowned payment providers like Stripe, Google Pay, Apple Pay, MasterCard, Visa, AWS, and more, we’ve implemented over 600 different payment methods and cater to clients worldwide.
 

We are looking for a Customer Success Manager who is ready to build strong partnerships with our B2B clients, immerse themselves in FinTech, and help ensure that each client truly feels the value of our platform.

If you're about ownership, communication, and impact — welcome aboard! 🚀

🎯 Who we’re looking for:

- Trusted partner with 2+ years of experience in Customer Success, Support, Account or Project Management.

- FinTech enthusiast with 1+ year of experience in the industry and genuine interest in how it works.

- Confident communicator who has worked with B2B clients and knows how to build strong, lasting relationships.

- Calm decision-maker who stays focused and effective under pressure.

- Tech-comfortable professional who understands API documentation and can guide clients through it.

- Responsible team player who takes ownership instead of shifting blame.

- Proactive problem-solver who anticipates client needs and offers solutions before issues arise.
 

✨ Bonus points if you:

- Speak German, French, or Spanish (Upper-Intermediate+).

- Have experience working with APAC clients or in High-Risk segments.

- Are curious about tech and enjoy digging into product features.
 

💼 What you’ll do:

- Build long-term relationships with your clients, not just reply to tickets.

- Stay on top of their experience: gather feedback, uncover issues, track satisfaction.

- Prioritise, sort and process their requests — from ideas to action.

- Collaborate with integration, product, and dev teams to deliver value fast.

- Keep clients informed, calm, and confident in our support.

- Spot upsell/cross-sell opportunities and grow accounts.

- Reduce churn and help ensure retention and renewals.

- Help us make our platform even better based on what you hear from the field.
 

🎯 Your goals as CSM at Corefy:

- Build strong, trusting relationships with clients.

- Ensure successful onboarding and continued product usage.

- Help clients solve problems before they become blockers.

- Be the voice of the customer inside the company.

📌 Our hiring process: HR Interview → Call with the Hiring Manager → Interview with Head of Department → Offer 🎉

⭐ What we offer:

🔹 Growth & Ownership

- Salary in foreign currency + tax compensation

- Clear growth paths & Corefy Academy for FinTech expertise

- External education reimbursement — we want you to level up

- Open-door policy with the C-level — your ideas will be heard

🔹 Culture that Energises

- Your work matters and makes impact

- You’ll co-create better customer journeys, not just follow scripts

- Fun & meaningful team events — we love to celebrate and learn together

🔹 Work Environment that Works for You

- Choose what suits you best: work remotely or from our cozy office in Kyiv

- Flexible 8-hour schedule, 20 vacation days + 10 paid sick days

- Mental wellness matters — we cover sessions with the psychologist of your choice

- Enjoy breakfast days at the office and everything you need for productive work — a generator, uninterrupted internet, and full tech freedom: choose between a MacBook or a Linux-based laptop.

Ready to shape the future of payments with us? Send your CV — we can’t wait to meet you! 📩

Our Mission and Vision
 

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

About the Team and Role
 

As a Node.js Engineer in the Launch Team, you’ll power the backend behind the Digital Onboarding. Our mission is to ensure Solidgate works with compliant merchants while making the onboarding experience fast, seamless, and scalable.
 

You will build the fastest path from “I’m interested” to “I’m live.”
 

Why it’s different

• You’ll reduce Time-to-Live — directly impacting growth.
• You’ll shape the evolving Node.js stack (no legacy drag).
• You’ll design resilient, durable and scalable systems targeting 99.99% uptime.
• You’ll use AI to ship faster and embed AI-powered features into the product.
   

Tech Stack

Launch is one of the first teams driving the Node.js stack at Solidgate.
 

We don’t just adopt tools — we define standards, practices, and engineering culture that other teams follow. What we use:

• Fastify — lightweight, high-performance web server
• gRPC + Protobuf — typed service-to-service communication
• PostgreSQL + Drizzle ORM — reliable data layer with a modern query builder
• Kafka (@platformatic/kafka) — streaming-first, event-driven architecture
• Vitest — unit and functional testing

Plus custom solutions: distributed locks, metrics, streamers, and more.

Explore our full technology stack ➡️ here (https://solidgate-tech.github.io/)

The stack is still evolving — meaning real influence. No legacy baggage. Just modern Node.js running on mature architectural rails inspired by the Golang ecosystem.
 

What you’ll be doing

• Designing a flexible compliance rule engine. You’ll help design a rule engine capable of supporting multiple regulatory frameworks while remaining flexible and easy to adapt as policies change. The system should also be able to detect when rule updates require re-evaluating previously approved merchants and trigger the appropriate compliance workflows.
• Building systems with full traceability. We operate on highly sensitive compliance data, where transparency and accountability are essential. You’ll build systems that provide end-to-end auditability, ensuring every action can be traced.
• Ensuring reliability of mission-critical services. The data produced by this platform powers multiple downstream systems, including financial settlement processes and banking integrations used to open MIDs for merchants. You’ll work on building services that are highly available, durable, and resilient, ensuring the reliability of critical business operations.
• Leveraging AI for smarter document processing. You’ll help introduce GenAI-powered capabilities to streamline document processing and verification flows, reducing manual work for compliance teams and significantly accelerating merchant onboarding.
   

Who you are

• Strong ownership and clear tech POV.
• You ship production-ready systems, not just features.
• 2+ years of Node.js backend experience with solid TypeScript skills.
• Confident with testing (unit/integration/e2e).
• Comfortable with distributed systems principles.
   

Nice to have: GenAI, Next.js, compliance-heavy domains (GDPR/SOC2), Golang experience.
 

Why Join Solidgate?

High-impact role. You’re not inheriting a perfect system — you’re building one.
Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered.
Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.
Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers. We’re also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes.
Modern engineering culture. TBD, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

We are a US-based software development company that works closely with fast-growing startups across multiple industries.
Our team includes 190 professionals working remotely across 30 countries, and we continue to grow globally.

We are looking for a People Operations Specialist who will be the voice of our internal culture, supporting employees across the employee lifecycle, strengthening internal communications, and helping the team stay connected in a fully remote environment.

We actively use AI and automation to reduce routine work and improve processes. At the same time, our main goal is to free up time for what matters most - people. For us, employees are not just resources but a key value of the company, so we combine technology with genuine, human communication and care for our team.

Requirements
- 2+ years of experience in HR / People Operations / HR Generalist / HR Coordinator / Internal Communications;
- Experience supporting the employee lifecycle;
- Strong written and verbal communication skills with an understanding of company tone of voice;
- Confidence in public speaking (webinars, team sessions, presentations);
- Ability to conduct 1:1 conversations and build trust with employees;
- Experience working with reports and spreadsheets;
- Ability to create presentations (Pitch / AhaSlides / PowerPoint);
- Experience using AI tools (ChatGPT, etc.) in day-to-day work;
- Languages: Ukrainian - fluent; English - Upper-Intermediate (B2) or higher.

Nice to Have
- Experience working with Hurma, SmartExpert;
- Experience with LMS / knowledge bases / learning platforms;
- Experience using AI to optimize processes (templates, reporting, knowledge base management).

Soft Skills
- Empathy and people-oriented mindset;
- Proactivity and ownership;
- Strong organizational skills and attention to detail;
- Interest in HR development and people initiatives.
 

Responsibilities
Employee Support & Operations
- Support employees with HR-related questions (helpdesk in messenger);
- Manage remote onboarding for new hires;
- Conduct regular 1:1 meetings with part of the team (up to 50 employees);
- Support adaptation and offboarding processes;
- Collect feedback and escalate issues to the Head of HR / People Partner;
- Maintain HR documentation and reports.

Internal Communications & Culture
- Manage the internal Slack channel (content planning and posts);
- Support corporate culture initiatives: birthdays, work anniversaries, team activities;
- Assign corporate currency bonuses for work anniversaries;
- Generate visuals for communications using AI tools;
- Maintain and update the internal knowledge base and HR materials (Notion).

Webinars & Events
- Prepare and host monthly webinars for the team (topics may include Mental Health, Soft Skills, Relocation, and company updates);
- Create engaging presentations (Pitch / AhaSlides);
- Organize internal activities such as Random Coffee.

Loyalty Program & Culture
- Manage the employee loyalty program;
- Oversee company merch initiatives;
- Conduct mood monitoring surveys and prepare insights/reports;
- Organize internal online events and engagement activities.

Learning & Development
- Administer and develop the Academy/knowledge base;
- Support 360-degree review processes;
- Participate in L&D initiatives such as internal webinars and learning programs;
- Coordinate external speakers and training providers.
 

HR Platforms & Processes
- Work with HR platforms (Hurma, SmartExpert - a plus);
- Maintain and update employee data in HR systems;
- Support operational HR processes and tasks of the Head of HR / People Partner;
- Identify opportunities to improve and automate HR processes.

We Offer

- Fully remote work;
- A supportive and collaborative team environment;
- Opportunity to develop public speaking and internal HR initiatives;
- Mentorship from the Head of HR and People Partner;
- 12 vacation days per year;
- 5 sick days per year;
- English classes;
- Access to therapist and psychologist support for mental well-being.