Jobs at Djinni

👨‍💻We invite a Junior/Middle Java or Kotlin Developer to join our team for long-term cooperation. Gransoft develop an international health insurance portal. Our project has become especially important at this time.

▪️Office Location: Uzhhorod or Gdansk

Requirements:

— Strong and confident knowledge of Java or Kotlin, Hibernate, Spring, MySQL

— Experience with any software development 1-5 years

— Experience with Java/Kotlin provides a significant advantage

— An intermediate-level proficiency in English: reading, writing and speaking

— Responsible attitude to the tasks and deadlines

— Work from office only

We offer:

— Interesting and challenging project

— Creative and friendly atmosphere

— Our company policy is to welcome your ideas and suggestions

— An international team of experienced Java/Kotlin developers

— Paid vacations and days off during national holidays

— Flexible work schedule

— 8-hour workday

— Office in Uzhhorod or Gdansk

— Paid English language courses

— The company provides relocation support and, if needed, assists with the moving process and finding accommodation

More details could be given during an interview.

Please include your Telegram username in CV.

👨‍💻We invite a Junior/Middle Java or Kotlin Developer to join our team for long-term cooperation. Gransoft develop an international health insurance portal. Our project has become especially important at this time.

Office Location: Uzhhorod or Gdańsk.
Please note: This is an on-site position only!
Hybrid and remote work arrangements are not available.

Requirements:

— Strong and confident knowledge of Java or Kotlin, Hibernate, Spring, MySQL

— Experience with any software development 1-5 years

— Experience with Java/Kotlin provides a significant advantage

— An intermediate-level proficiency in English: reading, writing and speaking

— Responsible attitude to the tasks and deadlines

— Work from office only

We offer:

— Interesting and challenging project

— Creative and friendly atmosphere

— Our company policy is to welcome your ideas and suggestions

— An international team of experienced Java/Kotlin developers

— Paid vacations and days off during national holidays

— Flexible work schedule

— 8-hour workday

— Office in Uzhhorod or Gdansk

— Paid English language courses

— The company provides relocation support and, if needed, assists with the moving process and finding accommodation

More details could be given during an interview.

Please include your Telegram username in CV.

We invite a QA Automation Engineer to join our team for long-term cooperation. Gransoft develop an international health insurance portal. Our project has become especially important at this time.

Office Location: Uzhhorod or Gdańsk.

Please note: This is an on-site position only! 

Hybrid and remote work arrangements are not available.

Requirements:

— 2+ years of experience in test automation 

— Experience with test automation using Java, Kotlin, Python, or C#

— Experience in UI, API, load, regression testing for web and mobile applications

— Experience with end-to-end QA processes: strategy planning, case design, manual and automated testing, defect management, regression testing, release coordination 

— Advanced database testing using SQL (data validation, joins, complex queries)

— Experience with Jira, IDEA  and Bitbucket/Git

— Good written and spoken English

— Strong analytical skills, attention to detail, and ability to work effectively in a team

— Responsible attitude to the tasks and deadlines

— Work from office only.

We offer:

— Interesting and challenging project

— Creative and friendly atmosphere

— Our company policy is to welcome your ideas and suggestions

— An international team of experienced QA automation engineers

— Paid vacations and days off during national holidays

— Flexible work schedule

— 8-hour workday

— Office in Uzhhorod or Gdansk

— Paid English language courses

— The company provides relocation support and, if needed, assists with the moving process and finding accommodation.

More details could be given during an interview.

Please include your Telegram username in CV.
 

We invite a QA Automation Engineer to join our team for long-term cooperation. Gransoft develop an international health insurance portal. Our project has become especially important at this time.

Office Location: Uzhhorod or Gdańsk.

Please note: This is an on-site position only! 

Hybrid and remote work arrangements are not available.

Requirements:

— 2+ years of experience in test automation 

— Experience with test automation using Java, Kotlin, Python, or C#

— Experience in UI, API, load, regression testing for web and mobile applications

— Experience with end-to-end QA processes: strategy planning, case design, manual and automated testing, defect management, regression testing, release coordination 

— Advanced database testing using SQL (data validation, joins, complex queries)

— Experience with Jira, IDEA  and Bitbucket/Git

— Good written and spoken English

— Strong analytical skills, attention to detail, and ability to work effectively in a team

— Responsible attitude to the tasks and deadlines

— Work from office only.

We offer:

— Interesting and challenging project

— Creative and friendly atmosphere

— Our company policy is to welcome your ideas and suggestions

— An international team of experienced QA automation engineers

— Paid vacations and days off during national holidays

— Flexible work schedule

— 8-hour workday

— Office in Uzhhorod or Gdansk

— Paid English language courses

— The company provides relocation support and, if needed, assists with the moving process and finding accommodation.

More details could be given during an interview.

Please include your Telegram username in CV.
 

We’re working on a product that powers real conversations — an intelligent call center platform built to handle serious communication volumes. Think smart call routing, live dashboards, VoIP, and deep CRM integrations. The system is already running, already growing, and needs an engineer who wants to help shape where it goes next.

📍 Lviv / Remote · Full-time · 1+ years · English Upper-Intermediate

Stack

.NET 6+ / C# · React.js · TypeScript · MS SQL Twilio · WebRTC · SignalR · Azure (optional)

What You’ll Do

→ Build and maintain features across the full stack

→ Integrate telephony and CRM systems via APIs

→ Work on performance and scalability

→ Take part in code reviews, estimations, and tech discussions

What We’re Looking For

→ 2+ years with .NET (C#) and React.js in commercial projects

→ Good understanding of web architecture and client-server communication

→ Experience with REST APIs, relational databases, Git

→ English B2

What’s in It for You

✦ Stable long-term project

✦ Mentorship and regular growth conversations

✦ Remote or hybrid

✦ 18 vacation + 5 sick + 10 extra days off per year

✦ Accounting support, office lunches, team events

✦ Work Anniversaries -Special gifts to celebrate milestones.

What’s In It for You?

• Career Growth – Opportunities to develop and advance.
• Performance Reviews – Regular feedback and support.
• Work Anniversaries – Special gifts to celebrate milestones.
• Flexible Work – Hybrid or remote (Lviv office available).
• Mentorship – Guidance from experienced professionals.
• Accounting Support – We handle the paperwork.
• Paid Time Off – 18 vacation days + 5 sick days per year.
• Extra Leave – 10 additional days off annually.
• Free Office Lunches – Enjoy meals on us.
• Team Events – Gatherings, gifts, and a welcoming atmosphere.

Devico is looking for a IT Recruiter to work together with our team on vacancies from Trainee to Senior level. Most of the time, we work with technical roles for our clients, such as developers and QAs. You'll also have the opportunity to work on non-tech roles for our marketing and sales teams.

Joining us, you will be a part of the recruiting team and work closely with the HR team. Our recruiting team consists of a Head of Recruiting and a Middle Recruiter. We are also planning to hire a sourcer to work together on challenging vacancies. Each person works with 3-5 vacancies, depending on their complexity. We have weekly team meetings where we discuss new ideas and challenges we face, share experiences, and plan our work. Together with us, you can improve your expertise in IT recruiting and become a strong specialist.

Responsibilities:

• Manage the full recruitment cycle, from sourcing and interviewing candidates to negotiating offers.
• Source candidates across various platforms, including LinkedIn and professional communities.
• Conduct pre-screen calls to assess both technical fit and soft skills of candidates.

• Maintain a positive candidate experience during the recruitment process.

   

Requirements:

• Preferably 3+ year of experience in IT recruiting (we also consider candidates who have just completed recruiting courses).
• English proficiency at the Upper-Intermediate level for communicating with English-speaking candidates and managing documentation.
• Understanding of basic IT concepts, roles, and technologies.
• Excellent communication skills and the ability to build trusting relationships with candidates and hiring managers.

• Experience with various sourcing tools, including LinkedIn Recruiter, Boolean search, and X-Ray search.

   

We offer:

• Competitive salary and performance-based bonuses.
• Opportunities for career growth and professional development (we cover courses and recruiting tools).
• Flexible work schedule in a remote work format.
• Free English classes.
• Medical Insurance.
• Paid vacations and sick leaves.

Hi seeker!

We are an international digital marketing company working exclusively with the US market across niches such as Fintech, Healthcare, Insurance, Pet-care, and more.

Our team is growing rapidly, and we are looking for ambitious, disciplined, and motivated people who are ready to grow in Email Marketing, work hard, learn fast, and build a strong career in a high-performance environment.

We value people who are hungry for growth, results, and financial success.

Requirements:

— Basic understanding of Email Marketing principles and ESP platforms;
— HTML/CSS basic knowledge will be an advantage;
— Practical experience using AI models for content-related tasks;
— Ability to work in a multitasking environment;
— Strong self-organization and time-management skills;
— Readiness to work with technical tasks and new platforms;
— Stress resistance and ability to adapt quickly to fast-changing environments;
— Strong interest in developing specifically in performance/email marketing, not just “marketing in general”;
— Ability to learn quickly and work with large amounts of information;
— Technical mindset and attention to detail;
— English level: Intermediate or higher;

What you will do:

— Work closely with Middle and Senior Email Marketing Managers on launching and optimizing email campaigns;
— Monitor campaign performance and assist with reporting and analytics;
— Learn to work with enterprise-level ESP platforms and modern marketing tools;
— Support daily operational processes within the Email Marketing department;
— Learn fast, grow fast, and gradually take ownership of your own projects;
— Analyze campaign launch results and suggest improvements;
— Work with audience segmentation and database optimization;
— Assist with setting up new domains and email infrastructure;
— Participate in A/B testing of content, offers, and strategies;
— Collaborate with internal teams to launch new projects;
— Monitor deliverability quality and domain reputation;
— Work in a fast-paced environment with rapid changes and a large number of tests.

What we are looking for:

— Ambitious specialists who want to build a long-term career.
— Highly motivated and result-oriented personalities;
— Candidates who are comfortable with structured work, discipline, and fast-paced environments;
— Individuals who are proactive, mature, and ready to invest effort into their professional growth.
— People with strong internal drive and motivation to grow quickly;
— Candidates who are not afraid of technical tasks and new challenges;
— People who know how to take responsibility for results;
— Those who enjoy working with numbers and analytics;
— Self-sufficient individuals who do not require constant micromanagement;
— Candidates with a strong “problem solver” mindset;
— People who are focused on achieving results, not just “putting in hours”;

What it means to be part of our Team:

🎓 Your professional and personal development:

Multinational and intercultural experience

Corporate library

A world-class team to work with

Growth opportunities inside a fast-growing company

Access to cutting-edge frameworks, technologies, and AI tools

Real career growth in Email Marketing

🧘 Well-being:

Competitive salary

Bonuses according to the policy

21 paid vacation days & 14 paid sick leaves

Team-building and social events

😌 Working environment:

Cozy office in Kyiv

Coffee, tea, Red Bull, sweets, fruits, and snacks

Strong team culture and supportive onboarding process

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Motion Designer to join our team!


Requirements:

• - Proficient in Adobe Creative Suite, primarily After Effects, Premiere Pro, Photoshop, and Illustrator
  - Strong background in graphic design with a solid understanding of composition, typography, color theory, and the ability to create high-quality static visuals before animation
  - Advanced experience using AI tools for visual content generation and integration into production pipelines (Midjourney, ComfyUI or other node-based systems, Higgsfield, and similar tools)
  - Strong portfolio showcasing relevant motion design work, including dynamic creatives, visual effects, and sound design
  - Understanding of how to create high-converting video creatives for performance marketing

• Will be plus:

  - Relevant experience in the iGaming industry (not mandatory)
  - Basic 3D skills (Blender)
  - Experience working with media buying teams, including understanding key performance metrics and adapting creatives for traffic acquisition needs
  - Storyboarding and scriptwriting skills for video production
   

• Responsibilities:
  - Create engaging and dynamic video creatives for Riddick's Partners (iGaming) advertising campaigns from scratch and based on provided scripts
  - Actively use AI tools (asset generation, animation, upscaling, etc.) to accelerate production and improve content quality
  - Develop creative concepts, test new visual approaches and creative angles to achieve media buying objectives
  - Adapt and resize successful creatives for different platforms and GEOs
  - Participate in brainstorming sessions and collaborate with the team to develop innovative visual solutions

We’re looking for a Technical Revenue Operations Manager to join as the 4th hire on our growing RevOps team, supporting Sales, Outbound, Account Management, SDR, and other roles, with cross-functional work alongside Customer Success, Product, and Marketing.

We need someone who can own HubSpot at a deep technical level — custom objects, data models, workflows, permissions — and take end-to-end responsibility for our broader GTM tool stack, reporting, and commissions. This is a hands-on, builder role for someone who thrives on turning messy systems into clean, scalable processes.

 

Key challenges you’ll face

• Rebuilding core HubSpot structures (workflows, pipelines, fields, ownership) while sales keeps running on them, with no downtime to hide behind
• Building net-new processes from scratch: intent/signal automation, target account scoring, cross-sell scoring
• Becoming the single accountable owner across every GTM team’s data and process
   

Key requirements

• Deep, hands-on CRM experience: custom objects, data models, workflows, permissions, and similar
• Experience building and fixing automations and integrations
• Experience implementing and decommissioning tools
• HubSpot experience is a strong plus; broad CRM experience is also welcome
• B2 English level or higher
   

Nice to have: experience owning reports and implementing new metrics, building a lead or account scoring model, building commission structures, and B2B SaaS background.
 

Areas of responsibility

• Own HubSpot end-to-end: implement custom objects, optimize data models, streamline workflows, refine routing logic, centralize access and change requests, consolidate pipelines, consolidate company-level data, and optimize dashboards
• Own adoption, configuration, and data quality across the GTM tool stack (Gong, ZoomInfo, PandaDoc, Granola AI, Chili Piper, Clay, Accord, Salesforce, FrontSpin, Aircall, Zapier, Artisan, LinkedIn Sales Navigator), and regularly review the stack to keep it lean
• Own all GTM reporting and ad hoc data requests
• Own commission tracking, calculations, and data accuracy end-to-end
• Build a system that pushes intent and signal data into HubSpot, automatically creating tasks and leads
• Build a scoring model to identify target accounts, apply tagging and associations, and create a HubSpot pipeline to track progress
• Bring product usage data into HubSpot and build a scoring model to prioritize accounts for cross-sell/upsell growth
• Set up and maintain SLAs, improve stage-conversion tracking, improve the forecasting process, and own lead routing rules
   

Why this is a great role

• A great opportunity to build a career at one of the top B2B SaaS companies in Ukraine
• Work with an international commercial team based in Poland, the UK, the US, and other markets
• Own HubSpot’s architecture — objects, integrations, data flows — and shape it your way
• Decide which tools in a 13+ tool GTM stack to keep, consolidate, or retire
• Build the target account and cross-sell scoring models that directly drive revenue growth
• Cross-functional exposure to Customer Success, Product, and Marketing
   

Why you’ll love working at Precoro:

1. Trust-based management: No micromanagement—your ideas and initiatives are always encouraged.
2. Supportive team culture: You’re not alone, our team is open, honest, and always ready to help.
3. Reimbursement for professional learning: We invest in your growth through courses, lectures, and more.
4. Flexible hours: We care about results, not how long you sit at your desk.
5. 26 days off annually (15 vacation days + 11 public holidays): Work-life balance is a priority for us.
6. Medical insurance (after six months) and Unlimited sick leave without requiring a medical certificate. Your health matters most.
7. Pet-friendly offices in Kyiv: Love your furry friend? Bring them along!
8. Supporting Ukraine: We proudly assist the Armed Forces and contribute to projects that bring victory closer.
    

Our hiring is quick and straightforward:

• Meet the talent acquisition
• Meet the hiring manager
• Technical Task
• Meet VP of Sales
   

Join a team that values trust, transparency, and open communication. You can read more about Precoro’s values at this link.
 

We foster an environment where everyone is encouraged to contribute ideas, challenge the status quo, and drive business growth!

About Softacom

Softacom is a world leader in legacy modernization with 17+ years of experience. We migrate software from Delphi and other legacy technologies to modern platforms, serving clients in finance, telecom, healthcare, and other industries. Most of our customers are in Europe, the US, and Australia.

Inside the company, we value openness, responsibility, and continuous professional growth, creating a supportive environment for our team.

About the role

We are looking for an Outreach & Lead Generation Automation Specialist to join our team and help scale our outbound lead generation processes.

This role focuses on building, managing, and optimizing automated outreach campaigns across LinkedIn and email channels. You will actively use AI tools, improve existing workflows, and help make our outbound processes more efficient and scalable.

This position is ideal for someone who enjoys improving processes, testing automation tools, and making outbound campaigns more efficient through AI and automation.

Responsibilities

• Build, launch, and optimize automated outreach campaigns across LinkedIn and email channels
• Manage multiple LinkedIn accounts and monitor their health and performance
• Use AI tools to automate repetitive tasks, improve personalization, and increase outreach efficiency
• Conduct A/B testing and continuously improve campaign performance
• Research and implement new tools, workflows, and automation approaches
• Build and maintain prospect databases
• Maintain and update lead information in CRM

Requirements

• 1.5+ years of experience in B2B Lead Generation, Outreach, SDR, or a similar role
• Experience building or managing automated LinkedIn and email outreach campaigns
• Hands-on experience with outreach automation tools such as Clay, Apollo, LinkedIn Sales Navigator, Instantly, Lemlist, Expandi, HeyReach, LinkedHelper, or similar platforms
• Active use of AI tools (ChatGPT, Claude, Gemini, or similar) in daily work
• Experience managing multiple LinkedIn accounts simultaneously through automation
• Understanding of outreach automation and campaign optimization
• Experience working with HubSpot or another CRM
• Good written English

Nice to have

• Understanding of email deliverability principles
• Understanding of domain warm-up and email infrastructure
• Experience in outsourcing or agency environments

What we offer

• Full-time remote position
• Flexible working hours
• International team
• Opportunity to work with AI and automation-driven processes
• Possibility to improve your English 

Account Manager

We provide ad account management services to media buyers and agencies across major advertising platforms. We are looking for an Account Manager who will become their main point of contact — the person who always knows what's going on, responds quickly, and gets things resolved.

Most of your daily routine is chat-based, so you need to know the ad ecosystem well enough to provide accurate and fast answers.

🎯 Key Responsibilities:

• Client Support: Provide prompt, effective support via chat (and occasional video calls when needed) aligned with company standards.
• Onboarding: Onboard new clients, walk them through our service, set proper expectations, and build trust from day one.
• Account Management: Deliver and manage ad accounts, handle appeals, monitor statuses/spend, and manage ID reviews.
• Troubleshooting: Resolve account issues, bans, unlocks, and proxy errors, keeping clients in the loop throughout the process.
• Client Growth: Identify upsell and cross-sell opportunities, and actively support the retention of existing clients.
• Insights & Analytics: Track patterns in account performance and client behavior; flag valuable insights to improve the product or workflow.
• Teamwork: Work closely with other departments within the company.

💼 Requirements:

• Experience: A solid background in affiliate marketing or media buying is a must.
• Hard Skills: Deep understanding of how ad accounts work from the inside.
• Language: B2+ English proficiency (both written and verbal).
• Soft Skills: Comfortable working independently across shifts, with a proven ability to take initiative and resolve complex issues.

🎁 What We Offer:

• Remote: Work from anywhere in the world.
• Sick Leaves: 10 paid sick days.
• Schedule: 10:00–19:00 or 11:00–20:00 (Kyiv time).
• Education: English classes covered by the company.
• Professional Growth: Opportunities to attend industry conferences worldwide.

Welcome to Drawer.AI!

- What we do: AI-driven workflows that let estimators pull quantities and costs from complex PDF drawing sets.  
- Stage: Seed-funded, revenue-generating, aiming for a Series A in 2026.  
- Why join now: Real customers are pushing our roadmap faster than our current front-end team can build.

We are looking for an Senior AI Engineer who will work at the intersection of LLMs, classical algorithms, and applied machine learning, focusing on designing and improving intelligent systems that solve complex real-world problems.

Key Responsibilities:

• Research and solve complex algorithmic and AI challenges.
• Design and improve AI algorithms using LLMs, ML, and mathematical optimization.
• Build production-ready AI solutions combining traditional algorithms with modern LLM architectures.
• Develop intelligent pipelines that transform engineering workflows using AI.
• Collaborate with Product and Engineering teams to bring cutting-edge AI research into production.
   

Requirements:

• 5+ years of experience in AI, Machine Learning, or Algorithm Engineering.
• Strong background in mathematics, optimization, and algorithm design.
• Deep understanding of machine learning and deep learning.
• Experience with object detection, segmentation, or computer vision models.
• Strong knowledge of graph algorithms, computational geometry, or optimization techniques.
• Hands-on experience with PyTorch, TensorFlow, or similar frameworks.
• Experience developing custom AI algorithms and integrating LLMs into real-world products.
• Experience deploying AI systems to production.
• Experience with AWS (S3, Lambda, Step Functions, Bedrock).
• Experience building LLM applications using LangChain or similar frameworks.

Nice to have:

• Graph Neural Networks (GNNs).
• PDF/SVG parsing and document intelligence.
• Django or FastAPI.
• RAG, AI agents, and multi-agent systems.
• Research publications, Kaggle, hackathons, or AI competitions.

Master’s or PhD in Computer Science, AI, Mathematics, or related fields.

Why this role?

• Work on real AI, not AI wrappers.
• Solve challenging problems at the intersection of LLMs, algorithms, optimization, and computer vision.
• Influence the core AI technology powering the next generation of electrical engineering automation.
• Collaborate directly with founders and own technical decisions from research to production.

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

24Hit is a product company from Ukraine that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Chornobyl Quest, Primatus and more.

Relocation Opportunity

We are looking for a User Acquisition Manager who is ready to relocate to Riga, Latvia and become part of our international team.

We provide a full relocation package, support throughout the relocation process, and official employment in Latvia from day one. If you're looking for a long-term opportunity to grow in a stable product company while living in one of Europe's most comfortable cities, we'd love to hear from you.

We are currently looking for a User Acquisition Manager to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.

• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

   

We are looking for a professional for the role that requires:

• Full-time job;

• Office-based in Riga.

   

Our ideal candidate:

• Loves games.
• Has experience as a User Acquisition Manager in product IT companies.
• Has experience working with advertising networks (AppLovin, Mintegral, Unity, Google, Meta, TikTok ...).
• Is proactive, eager to learn, and success-oriented.
• Is ready for new challenges;
• Is familiar with various digital marketing channels.

• Has some work experience in a product game or app development company.

   

Main responsibilities:

• Creation and implementation of UA strategies and scaling advertising channels
• Involvement in the creation and testing of advertising creatives.
• Running and optimizing advertising campaigns.
• Initiating and conducting tests, as well as testing hypotheses.

• Collaboration with product and creative teams.

   

Why join our team?

• Hybrid work format: in-office + remote work.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Fully Legal: Official employment in full compliance with Latvian labor legislation, including paid vacation and sick leaves.
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the companys financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.

• Comfortable Workspace: A modern office in Riga.

   

Ready to create the next gaming hit? Apply now and join 24Hit! 🚀

Timing is the heartbeat of all electronics, ensuring performance, resilience and scalability. For decades, quartz devices, non-silicon technology, have kept systems in sync, but they struggle in harsher, more demanding environments. MEMS-based Precision Timing delivers greater accuracy, smaller size and resilience. Today, MEMS timing powers over 400 applications, including high-growth ones in AI datacenters, automated driving, industrial and humanoid robots, wearables and IoT.

Our semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power, and better reliability. With more than 4 billion devices shipped, SiTime is changing the timing industry. For more information, visit: www.sitime.com .

Job Summary

The position of Customer Support Representative within the Sales Operations team would be dealing with databases administration, customers management and support. The position requires strong time-management skills, persistence and business ethics for broad cross-department and international customer communication.

Requirements

- Excellent written and verbal communication skills required;
- Excellent customer service skills required;
- Ability to work well with others in a fast-paced collaborative team environment;
- Persistence;
- Responsiveness;
- Excellent work ethics;
- Ability to work well with others in a collaborative team environment;
- Analytical and problem solving skills;
- Desire to work for a fast-paced, growth-oriented company.
- English (upper-intermediate+);
- MS Outlook, Excel, Power Point;
- CRM and/or ERP system(s);
- 1+ year(s) experience in customer support;
- MA/BA degree in economics.

Responsibilities

- Provide timely responses to inquiries regarding product specifications, pricing, lead times, quality docs and basic tech questions;
- Build strong relationships with other CSR’s, Engineering, Quality and other functional departments;
- Work in CRM and ERP systems;
- Investigate, expedite, and resolve issues related to shipments, product quality, returns (RMA), and billing discrepancies;
- Escalate technical concerns to engineering or quality teams when necessary;
- Track and document customer issues for continuous improvement;
- Maintain an understanding of company product lines;
- Work closely with people in all appropriate departments to support customer needs;
- Participate in internal meetings;
- Data mining.

Working conditions

At SiTime, we believe great work deserves great rewards. We offer a comprehensive and highly competitive compensation package designed to attract top talent.

In addition to base salary, this role is eligible for a quarterly bonus tied to the achievement of innovation goals—reflecting our commitment to recognizing meaningful impact. We also offer equity grants, providing a meaningful opportunity to share in the company’s future growth and success.

Description:
 

• 6+ years building server-side applications in JavaScript/TypeScript using Node.js frameworks such as NestJS or Express 

(50-50% backend/frontend depending on the project, but strong orientation toward backend experience)

• 4+ years building user-facing features with React, including component-driven development and front-end architecture
• Experience with relational and NoSQL databases (PostgreSQL, MongoDB, or similar), including schema design and performance considerations
• Feature ownership experience: independently driving projects from early design through delivery, rollout, and post-launch improvements - proactive, strong communicator
• Fluency in English and experience working in a remote setting
• Strong understanding of RESTful APIs, service boundaries, and integration patterns in a microservices environment
• Experience with state management (Zustand preferred) and building maintainable, testable UI flows
• Experience leveraging AI-assisted development tools and workflows effectively, with the ability to critically evaluate outputs
• Events infrastructure background: hands-on experience with event-driven systems and messaging (for example, Kinesis, SQS, SNS, EventBridge, Kafka), including reliability patterns like retries, dead-lettering, ordering considerations, and idempotency - major plus 
  
  About company: eCommerce
  Client’s company have been funded by 130M in round B, and they are among 3 best companies in the US in their field (2 brands is in the top number in their niche).

Interview process: 3-4 stages (1 of them live coding session)