Jobs at Djinni

For our client/partner, we are looking for a Customer Support Agent to join an exciting new international iGaming project targeting the LATAM market.

If you have experience supporting players with payment-related inquiries, enjoy solving complex cases, and want to join a fast-growing company at the pre-launch stage, this is an excellent opportunity to make a real impact from day one.
About the Company

Our client is an international product company entering an exciting new stage of growth with the launch of a next-generation online casino for the LATAM market.

The leadership team brings over 8 years of successful experience in the iGaming industry, combined with strong expertise across FinTech, technology, and digital products. The company is building a modern online casino platform focused on exceptional player experience, operational excellence, and sustainable growth.

Joining now means becoming part of a highly experienced international team where you’ll have the opportunity to influence processes, contribute to product launch, and grow together with the business.
About the Role

As a Customer Support Agent you will provide high-quality support to players, focusing on payment-related requests, account issues, and transaction inquiries. You will work closely with Payments, Risk, Fraud, Compliance, and Customer Support teams to ensure smooth player journeys while maintaining the highest service standards.

This role requires excellent Spanish communication skills and previous iGaming Customer Support experience.
Responsibilities

• Provide customer support via Live Chat, Email, and other communication channels.
• Handle payment-related inquiries, including deposits, withdrawals, failed transactions, and payment provider issues.
• Assist players with registration, account verification, bonuses, and general account questions.
• Resolve customer issues efficiently while maintaining high customer satisfaction.
• Escalate complex payment or fraud-related cases to Payments, Risk, Fraud, Compliance, or Technical teams.
• Follow internal SLAs, quality standards, and customer service procedures.
• Record customer interactions accurately using Help Desk systems.
• Ensure compliance with KYC, AML, Responsible Gaming, and internal security procedures.
• Participate in improving support processes and knowledge base documentation.
• Support product launch activities and contribute to continuous service improvements.

Requirements

• 2+ years of Customer Support experience within the iGaming industry.
• Previous experience handling payment-related customer inquiries.
• Strong understanding of deposits, withdrawals, payment providers, and transaction troubleshooting.
• Experience with Zendesk, Intercom, Freshdesk, LiveChat, or similar customer support platforms.
• Understanding of KYC, AML, anti-fraud, and Responsible Gaming principles.
• Excellent written communication and customer service skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently in a fast-paced environment.
• Availability to work flexible shifts aligned with LATAM time zones.
• Spanish – C1/C2 (mandatory).
• English – B2 or higher.

Nice to Have

• Experience supporting LATAM customers.
• Experience working with online casino products.
• Experience handling VIP player requests.
• Familiarity with Jira, Confluence, Slack, or Google Workspace.
• Experience participating in product launch or pre-launch projects.

Company Offers

• Competitive compensation with timely payments.
• Fully remote work environment.
• Flexible shift-based schedule.
• Opportunity to join an international iGaming product at the pre-launch stage.
• Direct impact on product development and customer experience.
• Career growth opportunities within a rapidly expanding company.
• Professional international team with experienced leadership.
• Fast decision-making, high ownership, and minimal bureaucracy.
• Collaborative culture built on trust, transparency, and continuous improvement.

We're looking for a Windows System Engineer to configure and lock down a Windows environment running a Unity application on industrial hardware. The system must boot directly into the app with no desktop, taskbar, or user access to system UI. 

Responsibilities: 

• Configure Windows 10/11 IoT in Shell Launcher or Assigned Access mode 
• Manage DLL registration, versioning, and dependencies for the application 
• Set up Python-based services as Windows services (NSSM, pywin32) with auto-start and monitoring 
• Tune Windows image for specific industrial hardware (GPIO, serial, BIOS/UEFI, thermal management) 
• Create reproducible, automated Windows image deployment using DISM, WinPE, and unattend.xml 
• Document the full configuration pipeline for production deployment 

Requirements: 

• 2+ years hands-on experience with Windows kiosk mode configuration 
• Deep Windows knowledge: registry, services, WMI, DLL loading, Group Policy lockdown 
• Experience with PowerShell scripting skills 
• Experience with industrial SBC or embedded x86 boards (Advantech, Kontron, Beckhoff, or similar) 
• Proven ability to build and validate Windows images on industrial hardware 
• Upper-Intermediate English level 

Nice to Have: 

• Windows Autopilot or MDM-based provisioning 
• CI/CD pipelines for OS image building 
• Secure Boot, BitLocker, TPM configuration 
• Unity runtime knowledge on Windows (DirectX, display management) 

We Offer: 

• Collaborative Environment: Join a team that values collaboration, creativity, and mutual respect 
• Cutting-Edge Tools: Access to premium AI tools (Cursor Pro / Claude Code / GitHub Copilot, etc.) 
• Career Growth: Performance reviews and constructive feedback 
• Generous Time Off: 20 paid vacation days and 15 sick leave days annually, ensuring you have the time to recharge 
• Professional Development: We support your growth by compensating for courses, certifications, and other educational opportunities 
• Flexible Work Options: Work remotely from the comfort of your home or join us in our modern Kyiv office 

Recruitment Process: 

1. HR Interview 
2. Tech & Final Interview 
3. Job Offer 

For our client/partner, we are looking for an experienced

Head of Support (LATAM) to build and lead the entire Customer Support function for a new international iGaming project at the pre-launch stage.

About the Company

Our client is an international product company entering an exciting new stage of growth with the launch of a next-generation online casino for the LATAM market. The leadership team brings over 8 years of successful experience in the iGaming industry, combined with strong expertise across FinTech, technology, and digital products. The company is building its product from the ground up with a focus on long-term growth, operational excellence, and exceptional customer experience. Joining now means becoming one of the key leaders shaping processes, culture, and strategy from the very beginning while working in a fast-moving environment with minimal bureaucracy and direct access to decision-makers.

About the Role

As Head of Support, you will be responsible for building and scaling the entire Customer Support department from scratch. You will define the support strategy, establish operational standards, recruit and develop high-performing teams, and ensure exceptional service across all customer touch points. Working closely with Product, CRM, Payments, Risk, Fraud, Compliance, VIP, and Operations teams, you will play a critical role in delivering an outstanding player experience while supporting the company’s rapid growth across LATAM market.

Responsibilities

• Build and lead the Customer Support department from the ground up.
• Define the customer support strategy, operating model, KPIs, SLAs, and service standards.
• Recruit, mentor, and manage Team Leads, QA Specialists, Trainers, and Customer Support Agents.
• Design scalable support processes, workflows, and quality assurance programs.
• Ensure excellent customer service across Live Chat, Email, Messaging platforms, and Social Media.
• Own customer satisfaction, response times, resolution times, and overall service quality.
• Monitor operational performance and continuously improve processes through data analysis.
• Develop workforce planning, scheduling, and resource allocation strategies.
• Handle complex customer escalations and ensure timely issue resolution.
• Collaborate with Product, CRM, Payments, Fraud, Risk, Compliance, VIP, and Marketing teams to improve the customer journey.
• Build operational dashboards and regularly report performance to senior leadership.
• Drive automation, AI solutions, self-service initiatives, and knowledge management.
• Ensure compliance with Responsible Gaming policies, AML/KYC procedures, and regulatory requirements.
• Continuously optimize customer support operations to support business growth.

Requirements

• 4+ years of Customer Support experience within the iGaming industry.
• 2+ years leading Customer Support Managers, Team Leads, or large support teams.
• Proven experience building or scaling Customer Support operations.
• Strong understanding of online casino and the player lifecycle.
• Experience managing multi-channel customer support (Live Chat, Email, Messaging, Social Media).
• Strong leadership, coaching, communication, and organisational skills.
• Experience with Zendesk, Intercom, Freshdesk, LiveChat, or similar customer support platforms.
• Strong analytical mindset with experience managing KPIs such as SLA, CSAT, FRT, ART, and other support metrics.
• Experience managing customer escalations and service recovery.
• Comfortable working in a fast-paced startup environment and building processes from scratch.
• Experience supporting the LATAM market.
• English – B2 or higher.
• Spanish – native or C1.

Nice to Have

• Experience launching a new iGaming brand or working on a pre-launch project.
• Experience managing multilingual and 24/7 customer support operations.
• Knowledge of Responsible Gaming, AML, and KYC support processes.
• Experience implementing AI-powered customer support solutions and automation.
• Experience working with VIP Support teams.
• Familiarity with Jira, Confluence, Slack, Google Workspace, and workforce management tools.
• Experience managing outsourced or international customer support teams.

Company Offers

• Competitive salary with timely payments.
• Remote /Hybrid work environment.
• Flexible cooperation model.
• Opportunity to join at the pre-launch stage and shape a new international iGaming product.
• High level of ownership and direct influence on business decisions.
• Fast decision-making and minimal bureaucracy.
• Professional growth alongside an experienced international leadership team.
• Transparent, collaborative, and innovation-driven company culture.
• The opportunity to build and scale a world-class Customer Support organization from the ground up.

We’re looking for a Project Manager to take ownership of delivery for a long-term fintech product built around payment aggregation and local payment provider integrations.

The platform processes real transactions in production, integrates local payment providers across multiple countries, and continues to expand into new markets. End users never see it, but it is a critical part of our client's daily operations.

Umber owns the full delivery cycle — from analysis and development to QA, releases, and continuous improvements. We're looking for a Project Manager who can become the delivery owner for this product and bring clarity to complex technical work.

We’re looking for someone who can bring order to moving parts, notice gaps, ask the right questions, follow up on blockers, and gradually take ownership of one or more delivery streams. You don't need to be a developer, but you should feel comfortable working close to technical context: APIs, integrations, asynchronous statuses, dependencies, edge cases, release risks, and technical documentation.

This role is a good fit for someone who enjoys creating structure in complex environments, rather than simply maintaining an existing process.

What you’ll do

• Coordinate delivery across one or several active workstreams, depending on current priorities.
• Turn unclear client or internal requests into structured tasks: context, open questions, dependencies, owners, and next steps.
• Keep ClickUp / Kanban clear and up to date: statuses, priorities, blockers, owners, and next actions.
• Follow up on blockers before they become delivery risks.
• Prepare clear written communication for clients, payment providers, and the internal team: project updates, risks, technical clarifications, dependencies, and next steps.
• Stay close to the CTO, developers, and QA team to understand what is blocked, what is ready, and what may affect release timing.
• Coordinate payment provider integrations: clarify technical details, track dependencies, support releases, and follow issues through to resolution.
• Help improve simple delivery processes: task flow, status updates, backlog clarity, handovers, and team communication.

• Proactively identify delivery risks, surface them early, and drive them toward resolution before they become blockers.

   

Who you are

• A Project Manager with 3,5+ years of hands-on experience in software delivery, ideally across technical products, integrations, fintech, SaaS, internal platforms, or similar environments.
• Solid understanding of the software delivery cycle: requirements, task breakdown, dependencies, estimates, testing, releases, blockers, and risks.
• Comfortable working close to technical context: reading API documentation, asking sharp clarifying questions, and understanding how technical details affect delivery.
• Clear and structured written English, as most client and provider communication happens in writing.
• Able to move work forward without perfect input: clarify missing context, structure information, and define next steps.
• Reliable in follow-through: commitments stay visible, progress does not require constant reminders, and changes are communicated early.
• Structured and detail-oriented, but practical. We need order, not bureaucracy.

• Comfortable in a small team where processes are still evolving and roles may overlap.

   

About the product

The platform is already running in production and processes thousands of transactions every day. It connects local payment providers across multiple countries, each with different APIs, authentication methods, request/response formats, and webhook behaviour. Part of the PM's job is reducing uncertainty: understanding incomplete documentation, asking the right questions, coordinating integrations, and preventing technical ambiguity from becoming delivery risk.

What you’ll find here

• A small, hands-on team that values ownership, clarity, and common sense.
• Long-term client work in fintech, digital payments, and operational products.
• Direct access to the CTO, CEO, developers, QA, and client context.
• Processes that are not perfect yet, but real space to improve them.
• Real ownership over delivery, direct access to technical and business context, and the opportunity to improve how delivery works as the product continues to grow.
• Fully remote work with Eastern European time zone overlap.

Terms

Full-time · Contract-based cooperation (FOP) · 3-month probation period · 24 paid days off + New Year and Christmas holidays · Fully remote · No time trackers · Annual performance review

Hiring process

1. Intro call with our Talent Partner — 60–75 min
   A conversation about your experience, motivation, working style, and the role.
2. Practical assignment — around 2–3 hours
   The task is close to the real challenges you may face at Umber. We want to understand how you think, structure information, notice gaps, and ask clarifying questions.
3. Final interview with the CEO and CTO — 60–90 min
   A deeper discussion of your experience, decision-making, technical context, and the practical assignment.
4. Reference check
   A short conversation with one or two former managers or colleagues, with your prior consent.
5. Final decision and offer

We are looking for an experienced Head of Media Buying to join our team. In this role, you will lead and scale performance marketing operations across Tier-1 European markets, driving user acquisition, profitability, and sustainable growth. If you are passionate about performance marketing, data-driven decision-making, and building high-performing teams, we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• You will develop and execute media buying strategies across Tier-1 European markets;
• You will manage and optimize multi-channel paid acquisition campaigns across Meta Ads, Google Ads, TikTok Ads, Programmatic/DSP, Push & In-App traffic, Influencer partnerships, ASA, and UAC;
• You will own media planning, budget allocation, and performance forecasting;
• You will manage monthly advertising budgets ranging from €300k to €1M+ while ensuring profitability and sustainable growth;
• You will monitor and improve key performance metrics such as CAC, CPA, CPI, CPL, ROAS, ROI, ROMI, LTV, Payback Period, and Contribution Margin;
• You will lead and mentor cross-functional performance teams, including Media Buyers, Creative Strategists, Designers, Analysts, and Tracking Specialists;
• You will collaborate closely with product, CRM, analytics, and creative teams to maximize acquisition and retention performance;
• You will build scalable acquisition processes, operational frameworks, and reporting structures;
• You will ensure accurate attribution, tracking, and data collection across all acquisition channels;
• You will continuously test, analyze, and optimize campaigns to identify new growth opportunities.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 5+ years of experience in Performance Marketing or Media Buying;
• 2+ years of experience in a leadership position such as Head of Media Buying, Performance Lead, or Acquisition Lead;
• Proven experience working with Tier-1 European markets;
• Hands-on experience managing advertising budgets of €300k–€1M+ per month;
• Strong track record of scaling profitable acquisition campaigns;
• Experience in highly competitive industries such as iGaming and Sports Betting;
• Deep understanding of acquisition economics, including CAC, CPA, CPI, CPL, ROAS, ROI, ROMI, LTV, Payback Period, Contribution Margin, Revenue Attribution, Incrementality, Cohort Analysis, Funnel Optimization, and Retention Impact;
• Strong analytical mindset with the ability to make data-driven decisions;
• Excellent leadership, communication, and stakeholder management skills;
• Upper-Intermediate English level or higher.

REQUIRED SKILLS

• AppsFlyer, Adjust, Kochava, or Singular;
• Google Analytics 4 (GA4);
• Google Tag Manager (GTM);
• Meta Conversion API (CAPI);
• Server-side tracking;
• Postback integrations;
• Attribution and analytics systems.

WILL BE A PLUS

• Experience launching and scaling acquisition strategies for mobile-first products;
• Experience working with influencer and performance partnership channels;
• Strong understanding of marketing automation and CRM-driven acquisition initiatives;
• Experience building and scaling international performance teams;
• Knowledge of advanced experimentation frameworks and incrementality testing.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

🌀 Malva is an early-stage B2B SaaS startup building a Sales Execution Platform that helps revenue teams improve sales execution, CRM discipline, and forecasting.

We help sales teams focus on the right deals, execute consistently every day, and eliminate the burden of manual CRM updates.

🔍 We’re looking for a Content Marketing Specialist (LinkedIn & X) who will help build Malva’s public voice and founder brand.

This role is ideal for someone who enjoys creating authentic B2B content, understands startup marketing, and knows how to turn product updates, customer insights, and founder ideas into engaging content that attracts the right audience.

You’ll work directly with the founder and help us build awareness, trust, and demand from day one.

Working Model

• Part-time (4 hours/day)
• Remote, Office (Lviv) or Hybrid
• Flexible schedule
• Direct collaboration with founder and product team

🎯 Growth Opportunity

As Malva grows, we expect this role to evolve into a full-time position within the next 6–10 months.

🌀 We’re not looking for someone to manage social media. We’re looking for someone who wants to help build a category-defining B2B SaaS brand through authentic founder-led content and becoming an important part of our marketing team.

Responsibilities

• Own Malva’s content calendar across LinkedIn and X (Twitter)
• Write high-quality English content for the founders and company pages
• Transform product updates, customer interviews, founder ideas, and internal discussions into engaging posts
• Create educational, storytelling, and product-focused content
• Prepare launch announcements and feature releases
• Create demand-generation posts with clear CTAs (waitlist, demos, design partner program, early access, etc.)
• Repurpose long-form content into short social posts and threads
• Monitor engagement and continuously improve content performance
• Stay up to date with B2B SaaS, AI, SalesTech, and startup trends

Requirements

• 3+ years of experience in Content Marketing, Social Media, or B2B Marketing
• Excellent written English (C1 or higher preferred, or ability provide that level with AI)
• Experience creating content for LinkedIn
• Understanding of X (Twitter) and modern B2B content marketing
• Strong storytelling and copywriting skills
• Ability to simplify complex product ideas into engaging content
• Self-driven, proactive, and comfortable working in an early-stage startup

Nice to Have

• Experience working in B2B SaaS startups
• Experience building founder brands
• Experience writing about AI, SaaS, SalesTech, CRM, or GTM
• Basic understanding of Sales, RevOps, or go-to-market processes
• Experience with Canva, Figma, ChatGPT, Claude, or other AI tools
• Experience running LinkedIn growth or personal branding initiatives

What You’ll Work On

• Founder-led content strategy
• LinkedIn & X content
• Product launches and feature announcements
• Customer stories and case studies
• Sales Execution insights
• AI & Sales trends
• Waitlist and early-access campaigns
• Building one of the next-generation SalesTech brands

What Success Looks Like

Within your first 3 months, you will help us:

• Establish a consistent publishing cadence across LinkedIn and X
• Build a recognizable founder voice
• Grow engagement with sales leaders, founders, and B2B SaaS professionals
• Generate inbound conversations from organic content
• Support Design Partner recruitment and early customer acquisition

Languages

English — Upper-Intermediate (B2) / Advanced (C1)

Ukrainian — Native

We are looking for a strong Team Lead Android (IGaming) who is ready not just to manage a team, but to build processes, scale products, and implement modern technologies.

If you have real experience in IGaming and understand how Android apps work in Google Play — you are exactly who we need!

🔥 Responsibilities:

— Lead and manage the Android development team (IGaming)

— Build and optimize development and release processes

— Implement AI solutions into products and workflows

— Generate and optimize web funnels

— Ensure quality, stability, and integrations

— Influence product lifecycle and scaling

🎯 Requirements:

— 2+ years of experience in Android IGaming (with proven cases)

— 1+ year of team management experience

— Strong understanding of IGaming specifics in Google Play

— Strong knowledge of:

Kotlin / React Native / Unity / Flutter

— Experience with:

Appsflyer, GitHub, GitLab, Pastebin, Figma

— Soft skills:

multitasking, prioritization, analytical thinking, attention to detail

💼 We offer:

— Office in Warsaw city center or remote

— Flexible working hours

— Minimal bureaucracy

— Strong team

— Direct impact on the product

💰 Compensation:

Discussed individually based on your experience

Responsibilities

• Design, build, and maintain ETL/ELT pipelines using SQL/Apache Spark (AWS Glue) and Airflow.
• Model and optimize data in Amazon Redshift and query large datasets via Amazon Athena.
• Write advanced SQL to transform raw data into clean, joinable, analysis-ready tables.
• Build and maintain Tableau dashboards and data sources, ensuring accuracy, performance, and usability for business stakeholders.
• Partner with stakeholders (marketing, product, BI) to translate business questions into robust data models.
• Ensure data quality by implementing checks/monitoring and documenting the data warehouse.

• Improve pipeline reliability, performance, and cost-efficiency on AWS, including evaluating and adopting dbt for transformations.

   

Requirements

• Advanced SQL proficiency – query optimization, window functions, complex joins, performance tuning on large datasets.
• Hands-on experience with the AWS data ecosystem – Redshift/Athena (Spark/Glue will be a plus).
• Python scripting for data processing/automation.
• Experience with Apache Airflow for pipeline orchestration.
• Experience building and maintaining dashboards/data sources in Tableau.
• Ability to communicate data logic and insights clearly to both technical and non-technical stakeholders.
• Solid understanding of data warehousing concepts – dimensional modeling, star/snowflake schemas, slowly changing dimensions.

Would be a plus 

• Familiarity with the concept of Data Lakehouse and open table formats (Apache Iceberg)
• Experience with dbt for transformation and modeling.
• Experience with marketing/attribution data (Meta, Google Ads, TikTok, AppsFlyer) or mobile app analytics.
• Familiarity with CI/CD practices for data pipelines.

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy, autonomous hub) and 50% compensation for coworking spaces worldwide to ensure everyone has a comfortable and inspiring workspace.
• Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

We are looking for a highly technical Senior QA Engineer to join a fast-paced product team building specialized workforce management software for large-scale industrial operations.

The system is a hardware-integrated SaaS platform that processes real-time field data and delivers actionable insights through dynamic dashboards and mobile interfaces.

The platform’s core includes IoT data ingestion, workforce tracking, and advanced scheduling logic, with a strong focus on real-time analytics.

This role focuses on automating complex user interfaces involving high-frequency data updates and large datasets.

This is an Individual Contributor role with high ownership over the testing strategy and automation framework.

This is not a manual QA-only role. The position requires deep expertise in Playwright, strong programming skills, and the ability to work with complex, dynamic UI systems.
 

Strong Playwright expertise is the primary screening signal and will be validated during the technical interview.
 

About the Client:

A US-based product company in the Construction Technology domain.

The platform replaces manual time tracking with AI-powered biometric verification. It helps contractors capture accurate work hours, reduce payroll errors, track crews and cost codes in real time, and sync labor data into systems such as Procore, CMiC, Vista, and Power BI.
 

Responsibilities:

• Develop and maintain a robust automation framework from scratch
• Automate complex UI with dynamic content and frequent updates
• Identify and document edge-case scenarios in highly dynamic UI components
• Collaborate with frontend developers to ensure the testability of new features
• Perform root-cause analysis of flaky tests
• Monitor and improve test execution time within CI/CD pipelines
• Conduct manual testing where automation is not yet feasible
   

Requirements:

• 5+ years of experience in Software Quality Assurance
• Expert-level proficiency with Playwright (JS/TS) (core requirement)
• Strong programming skills in JavaScript and TypeScript
• Proven experience testing dynamic content and complex/virtualized lists
• Deep understanding of DOM manipulation and asynchronous event handling
• Experience with CI/CD integration for automated test suites
• Proficiency in Chrome DevTools for debugging and performance profiling
• Proactive attitude toward identifying architectural bottlenecks
• Ability to work independently in a remote environment
• Strong documentation skills for bug reporting and test planning
   

We offer:

• Remote-first flexibility
• Exposure to modern automation frameworks
• High ownership over testing strategy and quality processes
• Collaboration with a high-performing international engineering team
• Reservation option for candidates based in Ukraine
   

We will be happy to get in touch and share more details about the role 🙂

Hi! We’re Applyft , a product IT company building mobile and web solutions for millions of users. Starting our path with Geozilla, we’ve grown into an ecosystem of 8 products. Our portfolio spans across several niches: Family Safety, Parental Control and AI.

We’re looking for a Creative Marketing Manager to our marketing team and drive the global scaling of our products.

What you’ll do:

• Generating ideas for ad creatives
• Creating tasks for graphic and motion designers
• Overseeing the progress of creative tasks
• Adapting creatives for different markets and placements
• Monitoring best practices in the market
• Collaborating with actors and influencers to promote apps and produce video content
• Analyzing the performance of creatives
• Creating simple UGC-style videos

Your professional qualities:

• 1+ year of experience in Marketing (SMM, Creative Marketing, Influencer Marketing)
• Basic understanding of how to create tasks, storyboards, and briefs for designers
• Experience working with AI platforms and tools
• Foundational knowledge of ad performance metrics
• English proficiency at B2 level

Will be a plus:

• Proficient in creating videos, images, and UGC content

We offer:

• Remote-First culture: We provide a flexible working schedule and you can work anywhere in the world
• Health taking care program: We provide Health insurance, mental health support (psychologist compensation), sport compensation, and 20 paid sick days.
• Personal Equipment Policy: We provide all necessary equipment for your work. For Ukrainian employees we also provide Ecoflow
• Vacation Policy: Each employee in our company has 20 paid vacation days and extra days on the occasion of special evens
• Knowledge sharing: We are glad to share our knowledge and experience in our internal events
• English Lessons: We provide corporate English lessons to support your professional and personal growth.
• Professional Development: Annual learning budget for courses, training, certifications, and conferences.
• Public Holidays: You receive days off according to the official public holidays of your country of residence.
• Coworking Compensation (Ukraine): We provide coworking space compensation for employees located in Ukraine.

Hiring process:
Recruitment Screen 👉 Test Task 👉 Hiring Manager Interview 👉 Final interview 👉 Job Offer

We are looking for a skilled Embedded Engineer to join our growing team and support customers in delivering IoT-driven solutions. As our Embedded department continues to expand, we are seeking professionals with strong analytical thinking and solid technical expertise.

In this role, you will collaborate with a team of experienced Embedded Engineers to design and implement high-quality solutions that address real-world challenges. This role suggests working with embedded systems, cloud connectivity, and modern communication technologies.

If you’re a motivated Embedded Developer ready to take the next step in your career, we would be excited to collaborate with you!

Requirements

• 4+ years of experience with C
• Experience with cloud connectivity applications, including monitoring and Firmware-Over-the-Air (FOTA) solutions
• Strong background in communication technologies such as LTE, BLE, OpenThread, MQTT, and cybersecurity
• Strong knowledge of Embedded Linux
• Practical experience with Yocto Linux
• Experience in debugging and troubleshooting embedded systems, including software debugging on real devices (using J-Link, ST-Link) and resolving system-level issues
• Upper-Intermediate level of English

Would be a plus:

• Hardware knowledge
• Experience with Docker, GitLab, and Jira

Responsibilities

• Design separate components, modules, classes, devices
• Code, debug, document, and maintain portions of software and hardware
• Perform different types of testing
• Participate in estimation and planning sessions
• Contribute to the development of technical project documentation and user documentation
• Provide assistance to test engineers and support personnel in solving technical issues of software installation and its operation
• Participate in conference calls and face-to-face meetings with the Customer and Customer partners
• Comply with the best engineering practices, technical standards, and quality criteria set forth on the project
• Report status and progress according to the project and company demands
• Spot current deficiencies in the development process, adopted procedures, and engineering practices, environment configurations, etc., and suggest improvements
• Escalate technical issues to the Architect, Team Lead, and Project Manager

DalaPay, https://dalapay.com/, is an international Payment Service Provider and technical aggregator that provides comprehensive payment solutions for businesses to accept and make payments globally, optimizing and expanding their operations. 

Except for our global reach we are proud to have a strong presence and successful operations in various African countries. We specialize in offering payment services and technical integration for instant payments to merchants and individuals across various payment methods and currencies. Besides, we have a wide range of clients and collaborate with companies from diverse industries, earning the trust of large enterprises, e-wallet project owners, partner program providers, and more.

We are looking for a highly-motivated Technical Support Manager to join our professional team.

Requirements:

• Work schedule: 2 days on / 2 days off, from 8:00 AM to 8:00 PM
• Experience working with API documentation and integrations, and log analysis is a must
• 1+ year of experience in customer support within fintech or financial services 
• Strong analytical thinking and problem-solving skills
• Experience in creating, managing, and processing support tickets efficiently
• Ability to handle multiple chat conversations in a high-workload environment
• Excellent written and verbal communication skills
• English level: Upper Intermediate or higher
• Technical education will be an advantage

Responsibilities:

• Support merchants by providing updates on the status of their channels

• Analyze integration issues and identify effective solutions

• Assist merchants in using the admin panel and its functionality

• Respond quickly to incoming messages and escalate issues when necessary

• Monitor ticket statuses and ensure timely feedback to merchants

What we offer:

• The opportunity to grow with a rapidly expanding international fintech company

• Continuous learning and career development opportunities

• Interesting challenges, ownership, and real impact on the business 

• Remote-first culture and a supportive team environment

Key Requirements:

• At least 5+ years of experience as a BA in IT service companies (outsourcing or outstaffing)
• Experience with the global market
• Proficiency in English (B2 and above)
• Ability to juggle multiple projects (approx.2-3 simultaneously)
• Strong background in writing documentation (SRS, UC, US)
• Technical knowledge (SDLC, API, etc.)
• AI enthusiast
• Experience with pre-sales activities.

Main Activities and Responsibilities:

• Provide project support
• Collaborate on pre-sale activities with Sales, PM, and Technical teams
• Cooperate with Project Managers and Clients to define project scopes
• Write and maintain project documentation (SRS, UC, US)
• Participate in Scrum activities.

Interview stages:

• AI — Screening.
• Interview with a recruiter.
• Final Interview withC-Level
• Reference check.
• Offer.

What We Offer:

• Full-time role with flexible hours after probation.
• Ongoing training and educational opportunities.
• Performance reviews once a year.
• Competitive salary in USD.
• 21 paid vacation days.
• 7 paid sick days (+15 for serious cases like COVID or surgery).
• 10 floating public holidays.
• Online Team-building events & fun corporate activities.
• Projects across diverse domains (e-commerce, healthcare, fintech, etc.).
• Clients from the USA, Canada, and Europe.

We're looking for a Senior with 8+ years of experience with a strong knowledge of both Ruby on Rails and Typescript.

Senior Ruby developer ASAP
(Please, send candidates only with the relevant skills specified in the white label CVs!)

FTE: Full time (40 h per week)
Timeline: 3-6 months (tbd)
Start: ASAP
English: B2
Recruitment process: a tech check with us, then an interview with the client

Requirements:
A Full-Stack Craftsman: You are an expert in Ruby on Rails and TypeScript, capable of building everything from complex dashboards and billing UIs to sleek documentation platforms.

The "DevEx" Champion: You have a natural empathy for other developers. You’ll develop deep knowledge of our platform (Pub/Sub, Chat, LiveSync) and use the product yourself to gain a first-hand understanding of the developer experience.

Comfortable with Ambiguity: You thrive in high-level vagueness. You can take a feature from a loose concept to a shipped product with minimal hand-holding, identifying problems and proposing solutions independently rather than waiting for a roadmap.

Accountable & Reliable: You take pride in high-quality, well-tested code. You meet your delivery commitments, provide realistic estimates based on technical complexity, and communicate proactively if a timeline is ever at risk.

An Owner: You monitor what you build in production and take personal ownership of quality issues. You see a feature through its entire lifecycle, from the first line of code to the final metric.

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Senior Analyst.

Requirements

— 5+ years in analytics at a Trading Desk, CEX, prop trading or market-making firm — not bank BI analytics
— Deep hands-on knowledge of trading mechanics: P&L attribution, spread, slippage, funding rates, quoting uptime, inventory exposure — candidate knows these metrics from practice, not from textbooks
— Python — mandatory: pandas, numpy, report automation, exchange API data processing
— SQL — advanced: window functions, CTEs, time-series aggregations
— Tableau — proficient: calculated fields, blending, workbook publishing
— Grafana — operational dashboard design, alert configuration
— Track record of building P&L, position, and operational reports from scratch for a trading desk
— Ability to define the right KPIs independently without extensive onboarding
— Understanding of crypto exchange mechanics: derivatives, futures, spot/perp

Responsibilities

— Build and own management reporting — independently, from week one
— Configure and maintain dashboards for real-time operational monitoring with alerting
— Audit existing dashboards and correct inaccurate metrics — including restoring broken monitors
— Independently define KPIs: proposes the structure, does not only execute tasks
— Formulate data requirements and pass requests to the tech team
— Support the reporting cycle (daily / weekly / quarterly) with direct interaction with desk heads
— Document calculation methodology and standardise metric definitions

It will be a plus

— Experience working with market makers or institutional liquidity providers
— Familiarity with major CEX platforms (OKX, Binance, Bybit)
— Experience integrating external market datasets

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.

Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.

Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 22 business days of paid leave.
— Additional days off for national holidays.
— Health insurance.

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.