Jobs at Djinni

We are looking for an experienced Copywriter to support an iGaming project focused on the Turkish-speaking market.

You will create engaging product and marketing content for casino and other iGaming campaigns, adapting copy across different channels while maintaining a consistent Tone of Voice.

What you’ll do:

• Create and edit copy for banners, sliders, emails, pop-ups, notifications, web push, SMS, SMM and Telegram.
• Write promotional content for casino and other iGaming campaigns.
• Adapt copy for different channels, formats and character limits.
• Develop and maintain the product’s Tone of Voice.
• Create content primarily in Turkish and prepare English versions for internal use.
• Work with requests from different teams and manage multiple tasks simultaneously.
• Prioritise tasks and meet deadlines, including urgent requests.
• Proofread and improve content with strong attention to grammar and detail.

• Use AI tools for research, ideation, drafting and editing while keeping the final content original and natural.

   

What we’re looking for

• Proven professional experience as a Copywriter.
• Hands-on iGaming / gambling copywriting experience is required.
• Turkish — C1+, with excellent written communication skills.
• Russian — C1+.
• Strong grammar, spelling and attention to detail.
• Experience writing B2C product and promotional content.
• Good understanding of Tone of Voice and audience-focused communication.
• Ability to adapt content for different channels and audiences.
• Strong organisational and communication skills.
• Experience using AI tools for content creation and research.
• Ability to critically review and improve AI-generated content.
• English is a plus.

What we offer

• Fully remote position.
• Full-time employment.
• Opportunity to work on an international iGaming project and create content for a Turkish-speaking audience.
• Collaboration with an international team and cross-functional departments.

Superagent AI is building the AI-native distribution layer for insurance - a $7T industry still run on manual workflows and legacy software. We're an early-stage, fast-moving team reimagining how insurance is sold, serviced, and supported, with AI at the core. Backed by top-tier VCs, we're an international team of exited founders, builders, and technologists.

Already trusted by 100+ agencies, the job now is to build the next version of the platform quickly and run it reliably as we continue to scale rapidly — a real-time voice platform, an agent/skills layer, omnichannel messaging, and deep insurance system integrations.

Why this role exists

Our AI voice agents talk to real policyholders every day, and they're already working. What they say, and how reliably they say the right thing, is the product, and we've built real strength here. Now we want to move faster and take it to the next level.

We're hiring a Voice/Conversational AI Engineer to add firepower to how our agents are prompted, evaluated, and improved. You'll design and scale the prompts and agent behaviors behind live calls, mine real call data for the next set of wins, and build the evals and benchmarks that let us push quality forward with speed and confidence. The goal is leverage: ship more improvements, faster, each one backed by evidence rather than guesswork.

This is a hands-on builder role at the intersection of applied AI, data, and product quality — an opportunity to raise an already strong voice platform to a new level.

What you'll own

• Prompt engineering at scale — design, structure, and version the prompts and agent behaviors that drive live voice calls, in a way that stays maintainable as the number of agents and use cases grows.
• Reliability of agent behavior — make the same prompt behave consistently across calls, edge cases, and model updates; catch regressions before customers do.
• Call analysis — dig into real transcripts and call data to find failure patterns, missed intents, and opportunities, and turn those findings into concrete improvements.
• Evals & benchmarks — build the eval harnesses, datasets, and benchmarks that measure agent quality (accuracy, task completion, latency, tone), and make them part of how we ship.
• Data-driven decisions — set the metrics, run the experiments, and bring evidence to every change, so we push quality forward with speed and confidence.
• Velocity through AI-native engineering — you use Claude Code and Codex every day to orchestrate coding agents and raise your leverage, without letting speed erode the reliability bar.

About you (must-haves)

• Strong applied-LLM experience — you've built and shipped LLM-powered features in production, not just prototypes.
• Serious prompt-engineering craft — you can decompose a hard task into reliable prompts/agent steps, and you have opinions on structure, versioning, and keeping prompts maintainable at scale.
• Evals-first mindset — you've built (or badly wished you'd built) eval harnesses, benchmarks, and test sets, and you believe quality is something you measure, not vibe-check.
• Comfortable in data — you can pull, slice, and analyze call/transcript data (SQL and Python/TypeScript) to find signal and quantify impact.
• Solid engineering foundation — you write production code (TypeScript/Node preferred) and can integrate your work into a real backend, not hand it off as a notebook.
• Rigor over intuition — you default to experiments and evidence, and you make the case with data.
• You live in Claude Code / Codex (or equivalent) — fluent and opinionated about AI-assisted engineering. In 2026, we treat this as table stakes.

• Ownership mindset — you own agent quality end-to-end, including in production, and you stay close to how it affects real agencies and their customers.

   

Bonus

• Real-time voice/telephony context (Twilio, SIP, ASR/TTS, latency-sensitive audio) and how it shapes prompting and evals.
• Building agentic systems in production — tools/skills frameworks, MCP, guardrails.
• Fine-tuning, distillation, or eval-driven development at a deeper level.
• Experience building LLM-as-judge or automated grading pipelines.
• Insurance, fintech, or another regulated/compliance-heavy vertical.

Our stack & tools

• Backend: TypeScript, Node, NestJS · monorepo (libs + apps)
• Voice: real-time streaming audio, ASR/TTS, telephony (Twilio / SIP)
• Data: PostgreSQL on AWS RDS (multi-tenant, row-level security)
• AI: Anthropic + OpenAI models, prompt/agent orchestration, evals; fine-tuned/distilled models on our own data
• Frontend: React / Next.js
• Platform: AWS · Clerk (auth) · Datadog (observability) · Pylon + HubSpot (CS/CRM)
• How we ship: Linear (with agent delegation), GitHub, and Claude Code + Codex as part of daily engineering

How we build (engineering principles)

• Reliability is a feature. We don't ship what we can't keep running. The quality bar is non-negotiable.
• AI-native by default. Claude Code, Codex, and coding agents are part of how we work, not a novelty. We expect leverage from them, every day.
• Close to the customer. We prioritize real agency calls and feedback, not opinions in a room.
• Ship small, ship often. Short cycles, fast feedback, evals over guesswork.
• Ownership. Engineers own their work end-to-end — including in production.

How we work

Fast-moving distributed team with an AI-native engineering culture. We're closer to our customers than most competitors — that's our edge, and it drives how we prioritize. We ship things that work for real agencies, not demos.

About Ferla

Ferla is a U.S.-based company with two growing brands: Ferla Bikes, focused on commercial and specialty bikes, and Ferla Family Bikes, focused on premium electric cargo and family bikes.

We are looking for a talented Part-Time Web Designer to join our team remotely and help us continuously improve both websites.

This is an ongoing position for someone who is creative, detail-oriented, and comfortable working directly inside Shopify and WordPress—not just creating mockups.

What You'll Do

• Design and improve pages for both Ferla websites
• Build and redesign Shopify and WordPress pages
• Work extensively with WordPress + Elementor
• Create product pages, collection pages, landing pages, and promotional pages
• Improve existing pages to make them cleaner, more modern, and easier to navigate
• Improve UX/UI and overall customer experience
• Optimize designs for desktop, tablet, and mobile
• Create strong visual hierarchy and clear calls-to-action
• Work with product photos, banners, icons, graphics, and other website assets
• Maintain consistent branding across both websites
• Work closely with our e-commerce, marketing, sales, and development teams
• Take references or rough concepts and turn them into polished webpages
• Recommend improvements when you identify UX or design problems

Required Skills

Must have:

• Strong web design experience
• Shopify
• WordPress
• Elementor
• Responsive/mobile design
• UX/UI fundamentals
• E-commerce website design
• Landing and product page design
• Basic HTML/CSS knowledge
• Strong attention to typography, spacing, layout, and visual consistency

Nice to have:

• Figma
• Adobe Photoshop
• Adobe Illustrator
• Basic understanding of SEO
• Conversion Rate Optimization (CRO)
• Experience working with U.S. e-commerce brands

Who We're Looking For

We're looking for someone who can do more than make a page look attractive.

You should understand how to organize information, simplify complicated pages, guide customers toward the right action, and create a consistent experience across an e-commerce website.

You should be comfortable receiving a task such as:

"This product page has too much information and is difficult to navigate. Review it, propose a better structure, and redesign the page."

We want someone who can take ownership of that assignment rather than needing step-by-step design instructions.

Schedule

This is a part-time remote position with a flexible schedule.

We are looking for someone interested in working with us on an ongoing basis rather than completing a single project.

Some overlap with U.S. business hours for meetings and communication is preferred.

How to Apply

Please include:

• Your portfolio
• 2–3 examples of websites or pages you personally designed
• Your experience with Shopify
• Your experience with WordPress/Elementor
• Your hourly rate or preferred monthly compensation
• Your availability per week
• Your time zone

Please do not apply without examples of your previous web design work.

Candidates who move forward may be asked to complete a small paid test task based on one of our existing Ferla website pages.

SOLUS GROUP is a Web3-native growth syndicate that unites marketing, venture, institutional LP, and M&A expertise. Born in the wild 2017 Web3 market and matured in the institutional space.

The role

You own the page: what goes out, when, and how it performs. That includes producing content yourself, and video is the biggest part of it - Reels, TikToks and Shorts, filmed and edited by you.
 

Not everything on the page will be made by you. Influencers, our design team and the rest of the content team also produce material for it. Your job is to decide what gets used, how it fits together, and what the account looks like as a whole.
 

You'll also watch the numbers and the market: what performed and why, what competitors and global crypto accounts are doing, which formats are worth bringing over.
 

What we are looking for

• Understanding of the crypto industry. You follow it and you know what the community is talking about. Required
• Experience creating Instagram content with video at the center of it
• You film and edit yourself.
• You can read analytics and draw conclusions from them, not just export a screenshot
• Good grip on current formats and trends, and a sense of which ones are worth using
• Comfortable filming in public and with people
• Native Ukrainian, and enough English to read a brief and follow global crypto media
• Able to work fast, since most of this content is tied to what happened that week
   

Nice to have

• Experience running Threads or TikTok as a main channel
• You appear on camera yourself, or you're good at finding people who will
   

Location

Ukraine, Kyiv preferred for shoots. Remote possible if you can travel for filming.
 

What you will do

• Own the account: content plan, publishing, and how the page looks as a whole
• Produce video content for Instagram, TikTok and Threads, from idea to published
• Work with the text formats alongside video: Threads, captions, community posts
• Brief and integrate content coming from influencers, designers and the rest of the team
• Track analytics and report monthly on what worked, what didn't, and what changes next
• Monitor competitors and global crypto accounts, and bring back formats worth testing
• Work with our SMM, design, community and KOL teams on campaigns, events and launches
   

What do we offer for your growth?

- Adaptive schedule that allows you to sync your working hours with a team to ensure efficient communication.

- Convenient office in the eye-pleasing, comfortable district of Lviv, well-developed infrastructure, and fine views. The area is easy to reach from any part of the city.

- Competitive salary that depends on your experience and skills.

- Salary review each quarter.

- A friendly and cooperative team. We like to party, and we often organize company offsites. And we even have our own cook with Michelin reward (almost).

About us
Cikumas GmbH, based in Kilchberg (Canton of Zurich, Switzerland), builds ClassOwl — an all-in-one school-management platform that replaces the patchwork of disconnected tools most schools run on today. Instead of re-entering the same student data into five or six separate systems (admissions, gradebook, invoicing, timetabling, government reporting), ClassOwl combines a Student Information System (SIS), Learning Management System (LMS) and Enterprise Resource Planning (ERP) into one white-label platform, tailored to each school's own processes and branded as their own.
 

Who We're Looking For

We are hiring a Medium-Senior Technical Writer to own documentation across ClassOwl's platform — from internal technical references used by the development team to user-facing guides for schools using SIS, LMS and ERP modules. You'll work closely with developers, QA and the business analysis team to turn product knowledge into clear, structured, and accurate documentation that both technical and non-technical audiences can rely on.
 

Responsibilities

• create and maintain technical documentation for ClassOwl's platform (API references, internal specs, release notes)
• write user-facing guides and instructions for school staff (admissions, gradebook, invoicing, timetabling modules)
• work directly with developers and QA to understand new features before they ship, and translate them into documentation
• review and structure existing documentation, identify gaps, and keep materials up to date as the product evolves
• collaborate with the business analysis team to ensure documentation reflects actual user stories and requirements
• maintain consistency in terminology, tone and formatting across all documentation
   

What we expect

• 3+ years of experience as a Technical Writer (Medium-Senior level)
• English at C1 level
• German as a plus
• an analytical mindset, comfortable working with structured systems and translating complexity into clarity
• basic understanding of code/technical logic is enough; deep development experience is not required
• QA background is considered a relevant and welcome experience
• available to start within the next week

ZentixSoft is looking for a DevOps Engineer! 🚀
 

Format: Full-Time Outstaffing, long-term remote project. You will take ownership of production AWS and Kubernetes infrastructure while building and integrating Agentic AI workflows into CI/CD, monitoring, and developer platforms.
 

💡 Why ZentixSoft?
 💸 Salary Review: A structured system of compensation reviews aligned with your engineering growth. 
⚖️ Work-Life Balance: Sustainable workflows with no senseless overtime, helping you keep your resource fully charged. 
🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy. 
🎁 Gifts & Culture: Corporate gifts for holidays, birthdays, and a true team atmosphere where your voice always matters.
 

🧩 Responsibilities:

• Cloud & Platform Operations: Build, maintain, and evolve production AWS infrastructure (EKS, EC2, RDS/Aurora, ElastiCache, S3, IAM, VPC, Route 53, ALB/NLB, ECR).
• GitOps & Kubernetes Workloads: Manage Kubernetes environments using Helm, Argo CD, External Secrets Operator (ESO), and GitOps best practices.
• Infrastructure as Code & CI/CD: Architect Terraform modules and maintain robust GitHub Actions pipelines (including automated PR preview environments).
• Agentic AI & Engineering Automation: Build and integrate tool-using AI agents, MCP integrations, and LLM-powered workflows to automate infrastructure, incident response, and CI/CD operations.
• Observability & Compliance: Implement SOC2-compliant monitoring, alerting, and telemetry while troubleshooting production networking, database, and deployment incidents.
   

🎓 Requirements:

• DevOps Background: 3+ years of hands-on DevOps, Platform, or SRE experience with production systems.
• AWS & Kubernetes Expertise: Strong experience with AWS ecosystems and Amazon EKS cluster management.
• GitOps & IaC Stack: Practical experience with Argo CD, Helm, Terraform, and GitHub Actions.
• Agentic AI Ecosystem: Practical experience or strong ability to build tool-using AI agents, LLM-powered automation, function calling, and frameworks (e.g., LangGraph, OpenAI Agents SDK, CrewAI, AutoGen, or MCP).
• Core Systems Knowledge: Solid understanding of Linux, networking, DNS, TLS, IAM, and container runtime internals.
• US Schedule Alignment: Ability to work with substantial overlap during US business hours (9am – 5pm ET).
   

📍 Project Details:

⏳ Duration: Long-term (Full-time contract).

🕒 Timezone: 9am – 5pm ET overlap.

📍 Location: Fully Remote.

We are looking for an experienced Technical Delivery Manager with deep understanding of management principles, bright organizational and analytical abilities. 

Requirements 

Experience: 5+ years in IT Project Management 

Project & Delivery Management  

• Proven experience managing the full lifecycle of complex commercial projects from inception to successful delivery.  
• Strong expertise in strategic planning, task prioritization, and managing multiple parallel delivery streams to meet business goals and timelines.  
• Ability to plan, organize, and adapt delivery processes to shifting priorities, accurately forecasting impacts and adjusting schedules promptly.  
• Skilled in creating and maintaining project charters, detailed WBS, and comprehensive schedules (CPM, Gantt charts, MS Project or similar) aligned with team capacity and deadlines.  
• Demonstrated ability to build sprint plans, manage release cycles, and transform scope into actionable, trackable tasks.  
• Proficient in applying appropriate SDLC frameworks and ensuring alignment across all delivery stages.  

Stakeholder & Communication Skills  

• Excellent stakeholder management and cross-functional communication, able to engage both technical and non-technical audiences and explain business impacts of delivery decisions.  
• Adept at facilitating transparent communication through collaboration tools (MS Teams, ADO, Wiki) and preparing clear stakeholder reports, dashboards, and regular demos.  
• Proven ability to establish strong collaboration between business and technical teams, ensuring continuous alignment and buy-in.  

Resource & Team Leadership  

• Strong leadership capabilities focused on empowering teams, promoting accountability, and driving achievement of defined goals.  
• Experience managing team capacity by assessing workloads, balancing assignments, and ensuring effective resource allocation across distributed, cross-functional teams.  
• Skilled in applying structured tools such as RACI matrices and workload planning to define responsibilities and balance capacity.  

Risk & Quality Management  

• Proactive in identifying, assessing, and mitigating delivery risks using qualitative and quantitative techniques (e.g., Probability-Impact matrices, ROAM).  
• Continuously adapts plans to address emerging risks and ensures mitigation strategies are documented and executed.  
• Defines and monitors key quality metrics (defect density, rework rates, acceptance rates) and integrates internal or client-specific quality standards into workflows.  
• Ensures deliverables meet defined requirements through consistent review, validation, and metrics tracking.  

Planning, Estimation & Metrics  

• Skilled in effort estimation techniques for hours and story points; develops LOE and utilization plans aligned with delivery goals.  
• Tracks schedule and utilization variances, evaluates impacts, and implements corrective actions.  
• Defines and tracks key delivery metrics (velocity, burn rate, throughput) to support project decisions and continuous improvement.  

Business Value Alignment  

• Ensures project execution remains aligned with product vision, evolving client needs, and intended business value.  
• Collaborates with stakeholders to deliver high-impact features that maximize ROI and support product success.  
• Adapts execution strategies based on feedback and change while maintaining focus on value delivery. 

Language Skills: Advanced/Upper-Intermediate level of written and spoken English 

Nice-to-haves 

• Developer/Architect or BA experience; 
• Experience of work with enterprise level companies; 
• Knowledge of the SAFe framework; 
• PMP certification or equivalent 

Core Responsibilities 

• Responsible for successful project delivery; 
• Set-up and tailor delivery process; 
• Help to define project scope, goals and deliverables; 
• Planning project resources; 
• Assembling and leading project team; 
• Motivate team members and create comfort and friendly atmosphere; 
• Create schedule and project timeline; 
• Project estimation, time and scope management; 
• Risk management; 
• Implement and manage change when necessary; 
• Ensure constant process improvement; 
• Track deliverables; 
• Monitor and report on project status; 
• Resolve project issues; 
• Ensure project and product quality as well as customer satisfaction. 
• Interact with Lead Delivery Manager. 

What we offer   

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

Evestar is an eCommerce marketing agency focused on helping online brands grow through performance marketing, email marketing, creative, and technology.
We are looking for an Ecommerce Retention Marketing Manager to join our team and work directly with our eCommerce clients.

What you'll do

• Work directly with clients in English
• Develop email/retention content plans and campaign calendars
• Plan and execute email campaigns
• Build and optimize Klaviyo flows
• Work with segmentation and personalization
• Analyze campaign and flow performance
• Identify opportunities to improve retention and revenue
• Communicate results and recommendations to clients
• Manage several client accounts and priorities simultaneously

• Use AI tools to improve efficiency and quality across research, content planning, campaign creation, analysis, and day-to-day marketing tasks

   

What we're looking for

• 2+ years of experience in eCommerce retention, lifecycle, or email marketing
• Strong hands-on experience with Klaviyo
• Experience building automated flows and email campaigns
• Understanding of eCommerce and email marketing metrics
• Strong spoken and written English
• Confident client-facing communication skills
• Good organizational and project management skills
• Ability to work independently and manage multiple clients
• Comfortable working with AI tools and incorporating AI into everyday marketing workflows

• Availability to work US Eastern Time (EST/ET)

   

Nice to have

• Shopify experience
• SMS marketing experience
• Experience with customer segmentation and personalization
• Previous agency experience
• Experience working with US eCommerce brands

• Experience using AI tools for marketing, content, research, or analytics

   

What we offer

• Fair compensation based on experience.
• Fully remote position
• International eCommerce clients
• Client-facing role with ownership of accounts

• Long-term opportunity

   

How to apply
Please send your CV and briefly describe your experience with:

• Klaviyo
• eCommerce retention marketing
• Email flows and campaigns
• Client-facing work in English
• AI tools you use in your marketing workflow

Please also mention your availability to work US Eastern Time.

On behalf of our client, we are looking for a Senior 5G Core Network Engineer / Specialist.

About the Role

We are looking for someone experienced in network configuration from a design and definition perspective, with a deep understanding of the architecture of the different nodes that make up the Core and the ability to define, implement, and maintain configurations in production environments.

Responsibilities:

- Define, implement, and maintain network configurations in production environments

- Work with configuration definition and configuration management

- Maintain golden configurations

- Plan and execute configuration windows

- Manage production changes and change control

- Assess configuration impact and ensure network stability

- Work with 5G Core / 5G SA environments

- Work with Core Network architecture, network functions/nodes, and their interactions

Requirements:

- 5+ years of experience in Mobile / Core Network engineering

- 1+ year of experience with 5G SA

- 3+ years of experience with network configuration and production change management

- Solid commercial experience with 5G Core / 5G SA environments

- Strong understanding of Core Network architecture, network functions/nodes, and their interactions

- Hands-on experience with configuration design, definition, implementation, and maintenance

- Experience with golden configurations and configuration management

- Ability to assess configuration impact and ensure network stability in complex production environments

- Experience with major Core vendors such as Ericsson, Nokia, or Huawei

- English B2 level sufficient for technical communication with customers and engineering teams

Nice to Have:

- Basic or intermediate knowledge of NETCONF and YANG

- Experience with Configuration Management / orchestration tools such as Ericsson ENM, Cisco NSO, or HPE Service Director

Company offers:

- Long-term employment with possibilities for professional growth

- Fully remote work

- Reasonably flexible schedule

- 15 days of paid vacation

- Regular performance reviews

Middle Full Stack Engineer

We’re building the Production ready system from the PoC and looking for a Middle Full Stack Engineer who enjoys creating scalable products and taking ownership of real technical decisions. You’ll work closely with product and design teams, shape parts of the architecture, and help turn ideas into a production-ready platform.

Requirements:

• 3+ years of software development experience with JavaScript, TypeScript, and modern ES6+
• Good experience with React and Next.js
• Good experience with backend development using Node.js / NestJS
• Hands-on experience with MongoDB and PostgreSQL
• Experience building scalable applications and contributing to system architecture
• Comfortable working in fast-paced, product-driven environments
• Good communication skills and ability to collaborate with both technical and non-technical stakeholders
• Upper-Intermediate English (B2+)

Nice to Have:

• Experience with MQTT
• Experience with React Native or WebSockets
• Experience working in startup or early-stage environments
• Experience building applications that can be deployed on both OnPrem and Cloud platforms
• Experience with Azure, IoT Hub, Microsoft Entra ID

Responsibilities:

• Develop and deliver key features of a new product from concept to launch
• Contribute to the design and implementation of scalable frontend and backend architecture
• Collaborate closely with product, design, and engineering teams
• Continuously improve performance, reliability, and scalability of the platform.

Our company is looking for an HR Manager to join our team and help us build a strong, engaged, and supportive work environment.
 

Responsibilities

• Manage the full recruitment cycle, from sourcing and screening candidates to coordinating interviews and supporting the hiring process.
• Recruit IT specialists across different roles, including Developers, Project Managers, QA Engineers, Business Analysts, and other positions.
• Conduct regular 1-on-1 meetings with employees, provide support, and help address workplace-related questions and concerns.
• Support employee onboarding and offboarding processes.
• Track important employee milestones, including birthdays, salary reviews, career achievements, and other key events.
• Develop, implement, and maintain HR processes and policies, including building processes from scratch where needed.
• Maintain accurate and up-to-date HR documentation and employee records.
• Coordinate with the finance/accounting team on monthly payroll-related administrative matters, including reviewing and processing relevant salary invoices.
• Organize team-building activities, company events, and employee engagement initiatives.
• Support employee development and help foster a positive and collaborative company culture.
• Identify opportunities to improve employee experience and internal HR processes.
   

Requirements

• Previous experience in an HR Manager / HR Generalist role, preferably within the IT industry.
• Experience recruiting for technical and non-technical IT positions, including Developers, Project Managers, QA Engineers, Business Analysts, and similar roles.
• Experience building HR processes from scratch as well as maintaining and improving existing HR processes.
• English proficiency at B2 level or higher — required.
• Strong communication and interpersonal skills.
• High level of responsibility, proactivity, and attention to detail.

• Ability to work independently, prioritize tasks, and effectively manage multiple HR processes simultaneously.

  
   

What We Offer

• A dynamic and collaborative international team.
• Opportunity to have a real impact on HR processes and company culture.
• A diverse and engaging work environment.
• Professional growth and development opportunities.
• Flexible approach to work and communication.

Description

Join a global, cross-functional team building an enterprise insurance product with integrated e-billing functionality.

We are looking for an experienced Cloud Engineer to scale and secure our infrastructure. You will drive cloud automation across AWS and Azure, writing clean Terraform, Python, and Bash code to streamline deployments, enhance system reliability, and automate day-to-day operations.

Requirements

Must have:

• Azure and AWS — advanced deployment and administration of PaaS and IaaS services
• Scripting — Terraform, Bash, Python, Azure/AWS CLI, PowerShell, YAML
• Design and architecture experience in a large enterprise environment

Nice to have:

• AWS Landing Zone Accelerator
• Containerization – EKS andor AKS
• Backstage.io
• AI – AI Foundry andor AWS Bedrock

Job responsibilities

• Design, build, and maintain scalable, highly available PaaS and IaaS infrastructure across Azure and AWS environments in alignment with enterprise architectural standards.
• Architect and maintain enterprise Azure DevOps (ADO) environments, including pipeline optimization, branching strategies, PR governance, and custom Terraform module development.
• Develop, test, and deploy modular IaC configurations using Terraform, PowerShell, Bash, Python, and cloud CLIs to enforce multi-region consistency.
• Integrate and support Backstage.io to streamline developer workflows, track software cataloging, and promote developer self-service.
• Manage, secure, and scale enterprise Kubernetes clusters across AKS and/or EKS environments.
• Deploy, configure, and operate cloud AI services using Azure AI Foundry and/or AWS Bedrock to support enterprise LLM integrations and GenAI workloads.
• Manage core networking components, including VPC/VNet peering, subnets, routing, firewalls, load balancers, and hybrid connectivity solutions.
• Support multi-account enterprise governance framework implementations (e.g., using AWS Landing Zone Accelerator).
• Establish monitoring, observability, and automated remediation patterns across hybrid cloud assets.

About the Company 

Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products: Data Management, FMCG Management, and Agro Management — used by market leaders. We're a team of 50+ professionals, growing fast and building a culture where modern AI tools are part of everyday work. Join us to grow together!
 

Role

We are looking for a Account Manager (Customer Growth Manager) to join our team and manage a portfolio of enterprise clients. You'll be the trusted point of contact for C-level and IT decision-makers at market-leading companies, building long-term partnerships and directly shaping how our clients grow with us.

Responsibilities:

• Maintaining and developing long-term relationships with the company's existing enterprise clients
• Regular communication with clients (C-level, IT directors, business unit heads) to identify new needs and collaboration opportunities
• Conducting meetings, review sessions, and customer satisfaction analysis
• Organizing and participating in informal client meetings (business lunches, dinners, industry events) to build long-term partnerships
• Preparing client development plans (Account Plans) and managing active projects together with the delivery team
• Participating in the creation and promotion of additional products and services (upsell / cross-sell) in complex, multi-stakeholder deals
• Overseeing contract execution, invoicing, license renewals, and SLAs
• Maintaining the full history of communications in Creatio CRM — updating the contact map, logging meetings, ideas, and plans

Requirements:

• Higher education in business, IT, marketing, economics, or a related field
• 3+ years of experience working with enterprise clients in Account Management, IT sales, or consulting
• Understanding of IT solutions, digital transformation trends, and the specifics of implementing enterprise systems (ERP, CRM, process automation, etc.)
• Experience navigating complex client organizational structures and multi-level stakeholders (C-level, IT, procurement, business units)
• Excellent negotiation skills and experience managing contractual relationships (contracts, SLAs, license renewals)
• English — Upper-Intermediate level or higher
• Experience working with CRM systems (Creatio or similar)
• High level of self-organization, strategic thinking, and accountability

We offer:

• Competitive salary
• Professional development through internal and external training programs
• Transparent model of professional and career growth
• Option to work in the office or remotely
• English language courses

About the Company
Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products: Data Management, FMCG Management, and Agro Management — used by market leaders. We're a team of 50+ professionals, growing fast and building a culture where modern AI tools are part of everyday work. Join us to work on complex, real-world enterprise challenges and grow together!

Role
We are looking for a Middle/Senior Business Analyst to join our team and work at the intersection of business needs and technical solutions. You'll run discovery sessions directly with enterprise clients, translate their real business problems into clear, actionable requirements, and see your analysis shape solutions used by market leaders in FMCG, Agro and Finance.

Main Responsibilities

• Learning the company's products and their configuration
• Requirement gathering: identifying client needs and expectations, analyzing their business processes
• Analysis and documentation: developing documentation that describes functional and technical requirements for the system
• Defining technical solutions: collaborating with technical specialists to develop and choose optimal solutions
• Project coordination: ensuring communication between the development team and the client, tracking project progress
• Testing and validation: verifying CRM system compliance with requirements and validating the finished product with the client
• User training: organizing and conducting training for end users
• Support and improvement: post-implementation consulting support, results analysis, and improvement proposals
• Presenting developed solutions to the client

Requirements

Experience & Education

• 3+ years of experience as a Business Analyst in IT
• Experience on CRM projects (Creatio, Salesforce, Microsoft Dynamics, SAP CRM, etc.) — significant advantage

CRM & Business Process Knowledge

• Understanding of CRM system logic: sales funnel, sales pipeline, customer journey, case management
• Experience in business process analysis and modeling (BPMN — required)
• Understanding of industry specifics — a plus

Documentation & Artifacts

• Experience preparing FRD, User Stories, Use Case Specifications
• Experience conducting gap analysis (comparing requirements against existing functionality/estimates)
• Ability to prepare technical specifications clear to both the client and the development team

Communication & Soft Skills

• Experience conducting discovery sessions and client interviews
• Ability to structure and document discovery call outcomes (pain points, requirements)
• Fluent spoken and written Ukrainian, confident technical English (Upper-Intermediate or higher)
• Ability to present solutions and defend the analytical position in front of the client
• Experience conducting end-user training

Technical Skills

• Understanding of CRM integration principles with adjacent systems (ERP, accounting systems)
• Basic understanding of the no-code/low-code approach to business logic customization

AI Tools in Analyst Work

• Experience with or willingness to actively use Claude (and other AI tools) to accelerate analytical work: drafting FRD/User Stories, analyzing discovery call transcripts, gap analysis, preparing estimates
• Ability to write clear, effective prompts to get quality, structured output
• Critical thinking when working with AI-generated content — fact-checking and adapting it to the project's and industry's context

Domain Knowledge (will be a plus)

General CRM Domains (advantage)

• Understanding of the sales cycle: lead generation, qualification, sales funnel, opportunity management, sales forecasting
• Understanding of customer service/support processes: case management, SLA, omnichannel
• Basic understanding of marketing automation: segmentation, email/SMS campaigns, lead scoring
• Understanding of document flow and approval processes (workflow, approval processes)

Industry Expertise (advantage)

• Agri-trading: contracting specifics, pricing, supply logistics, working with elevators/counterparties
• Retail / Distribution: assortment matrix, distributor network management, discount and promo management, logistics and warehouse accounting
• Banking / financial services: compliance requirements, scoring processes, credit application handling (a plus, if applicable)

We Offer

• Competitive salary
• Professional development through internal and external training programs
• Transparent model of professional and career growth
• Option to work in the office or remotely
• 24 days of paid vacation
• English language courses

Country Manager — South Africa (iGaming)

We are looking for a Country Manager to lead the local operations of a licensed iGaming brand in South Africa.

This is a hands-on leadership role for someone who understands gambling operations, can manage a local team, work with regulators and partners, and take responsibility for the day-to-day operations and development of the business in the country.

Being based in Cape Town is a mandatory requirement for this position.

Responsibilities

• Manage the day-to-day operations of the iGaming business in South Africa.
• Lead the local team, including structure, processes, performance, and development.
• Work directly with the local gambling regulator and coordinate regulatory matters with Legal/Compliance.
• Oversee compliance with local licence requirements and operational compliance processes.
• Coordinate with the group’s central functions, including Marketing, Acquisition, Product, Finance, Compliance, Support, and other teams.
• Contribute to the development of local acquisition channels, partnerships, and other sources of player acquisition.
• Monitor key business and operational KPIs for the local brand.
• Identify operational issues and independently drive the necessary changes.
• Monitor the local market, competitors, and opportunities for business development.

Requirements

• Hands-on experience in Gambling/iGaming operations.
• Experience managing teams and operational processes.
• Understanding of the key processes of a B2C gambling operator, including acquisition, player lifecycle, payments, support, KYC/Compliance, and Responsible Gambling.
• Commercial mindset and ability to work with business and operational KPIs.
• Ability to make independent decisions and coordinate multiple functions.
• Strong understanding of the local market or the ability to quickly develop it.
• Being based in Cape Town is mandatory.

Strong advantages:

• experience in the South African gambling market;
• experience working with a locally licensed gambling operator;
• hands-on experience dealing directly with a gambling regulator;
• experience managing local/on-the-ground staff;
• understanding of local acquisition, Affiliates, and other traffic acquisition channels.

Who We Are Not Looking For

• A manager without practical Gambling/iGaming experience.
• A specialist with exclusively narrow functional experience — Marketing, Compliance, Finance, or Sales — without broader operational management experience.
• A manager who is comfortable coordinating processes but is unwilling to personally solve operational problems.
• Someone unwilling to work directly with the local team, partners, and regulatory processes.
• A candidate who is not based in Cape Town and is not prepared to work there on a permanent basis.

What We Offer

• A key role in managing and developing a local iGaming business in South Africa.
• Direct influence over operational processes, local team structure, and brand development.
• The opportunity to work within a locally licensed gambling business.
• Close collaboration with the group’s central Product, Marketing, Finance, Compliance, and other functions.
• A high level of autonomy in managing local operational matters.

The Core Principle of the Role

We are not looking for an administrator of a single function. We need a hands-on local business leader who understands gambling operations, can work effectively with people, regulatory matters, and commercial challenges, and takes ownership of the performance of the brand in South Africa.