Jobs at Djinni

We are looking for an experienced Copywriter to support an iGaming project focused on the Turkish-speaking market.

You will create engaging product and marketing content for casino and other iGaming campaigns, adapting copy across different channels while maintaining a consistent Tone of Voice.

What you’ll do:

• Create and edit copy for banners, sliders, emails, pop-ups, notifications, web push, SMS, SMM and Telegram.
• Write promotional content for casino and other iGaming campaigns.
• Adapt copy for different channels, formats and character limits.
• Develop and maintain the product’s Tone of Voice.
• Create content primarily in Turkish and prepare English versions for internal use.
• Work with requests from different teams and manage multiple tasks simultaneously.
• Prioritise tasks and meet deadlines, including urgent requests.
• Proofread and improve content with strong attention to grammar and detail.

• Use AI tools for research, ideation, drafting and editing while keeping the final content original and natural.

   

What we’re looking for

• Proven professional experience as a Copywriter.
• Hands-on iGaming / gambling copywriting experience is required.
• Turkish — C1+, with excellent written communication skills.
• Russian — C1+.
• Strong grammar, spelling and attention to detail.
• Experience writing B2C product and promotional content.
• Good understanding of Tone of Voice and audience-focused communication.
• Ability to adapt content for different channels and audiences.
• Strong organisational and communication skills.
• Experience using AI tools for content creation and research.
• Ability to critically review and improve AI-generated content.
• English is a plus.

What we offer

• Fully remote position.
• Full-time employment.
• Opportunity to work on an international iGaming project and create content for a Turkish-speaking audience.
• Collaboration with an international team and cross-functional departments.

Job Description

• Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
• Hands-on experience with Linux;
• English level – intermediate and above;

Would be a plus:

• Superior problem solving, analytical and communications skills;
• A strong understanding of IP protocols and telecommunication/cable operator networks;
• Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
• Experience with bash/python scripting;
• Experience with Jira, Confluence;
• Ability to work on flexible hours.

This position requires not frequently travel (once per quartal approximately).

Job Responsibilities

• Responsible for integration and support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment;
• Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
• Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Department/Project Description

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Skill Category

Superagent AI is building the AI-native distribution layer for insurance - a $7T industry still run on manual workflows and legacy software. We're an early-stage, fast-moving team reimagining how insurance is sold, serviced, and supported, with AI at the core. Backed by top-tier VCs, we're an international team of exited founders, builders, and technologists.

Already trusted by 100+ agencies, the job now is to build the next version of the platform quickly and run it reliably as we continue to scale rapidly — a real-time voice platform, an agent/skills layer, omnichannel messaging, and deep insurance system integrations.

Why this role exists

Our AI voice agents talk to real policyholders every day, and they're already working. What they say, and how reliably they say the right thing, is the product, and we've built real strength here. Now we want to move faster and take it to the next level.

We're hiring a Voice/Conversational AI Engineer to add firepower to how our agents are prompted, evaluated, and improved. You'll design and scale the prompts and agent behaviors behind live calls, mine real call data for the next set of wins, and build the evals and benchmarks that let us push quality forward with speed and confidence. The goal is leverage: ship more improvements, faster, each one backed by evidence rather than guesswork.

This is a hands-on builder role at the intersection of applied AI, data, and product quality — an opportunity to raise an already strong voice platform to a new level.

What you'll own

• Prompt engineering at scale — design, structure, and version the prompts and agent behaviors that drive live voice calls, in a way that stays maintainable as the number of agents and use cases grows.
• Reliability of agent behavior — make the same prompt behave consistently across calls, edge cases, and model updates; catch regressions before customers do.
• Call analysis — dig into real transcripts and call data to find failure patterns, missed intents, and opportunities, and turn those findings into concrete improvements.
• Evals & benchmarks — build the eval harnesses, datasets, and benchmarks that measure agent quality (accuracy, task completion, latency, tone), and make them part of how we ship.
• Data-driven decisions — set the metrics, run the experiments, and bring evidence to every change, so we push quality forward with speed and confidence.
• Velocity through AI-native engineering — you use Claude Code and Codex every day to orchestrate coding agents and raise your leverage, without letting speed erode the reliability bar.

About you (must-haves)

• Strong applied-LLM experience — you've built and shipped LLM-powered features in production, not just prototypes.
• Serious prompt-engineering craft — you can decompose a hard task into reliable prompts/agent steps, and you have opinions on structure, versioning, and keeping prompts maintainable at scale.
• Evals-first mindset — you've built (or badly wished you'd built) eval harnesses, benchmarks, and test sets, and you believe quality is something you measure, not vibe-check.
• Comfortable in data — you can pull, slice, and analyze call/transcript data (SQL and Python/TypeScript) to find signal and quantify impact.
• Solid engineering foundation — you write production code (TypeScript/Node preferred) and can integrate your work into a real backend, not hand it off as a notebook.
• Rigor over intuition — you default to experiments and evidence, and you make the case with data.
• You live in Claude Code / Codex (or equivalent) — fluent and opinionated about AI-assisted engineering. In 2026, we treat this as table stakes.

• Ownership mindset — you own agent quality end-to-end, including in production, and you stay close to how it affects real agencies and their customers.

   

Bonus

• Real-time voice/telephony context (Twilio, SIP, ASR/TTS, latency-sensitive audio) and how it shapes prompting and evals.
• Building agentic systems in production — tools/skills frameworks, MCP, guardrails.
• Fine-tuning, distillation, or eval-driven development at a deeper level.
• Experience building LLM-as-judge or automated grading pipelines.
• Insurance, fintech, or another regulated/compliance-heavy vertical.

Our stack & tools

• Backend: TypeScript, Node, NestJS · monorepo (libs + apps)
• Voice: real-time streaming audio, ASR/TTS, telephony (Twilio / SIP)
• Data: PostgreSQL on AWS RDS (multi-tenant, row-level security)
• AI: Anthropic + OpenAI models, prompt/agent orchestration, evals; fine-tuned/distilled models on our own data
• Frontend: React / Next.js
• Platform: AWS · Clerk (auth) · Datadog (observability) · Pylon + HubSpot (CS/CRM)
• How we ship: Linear (with agent delegation), GitHub, and Claude Code + Codex as part of daily engineering

How we build (engineering principles)

• Reliability is a feature. We don't ship what we can't keep running. The quality bar is non-negotiable.
• AI-native by default. Claude Code, Codex, and coding agents are part of how we work, not a novelty. We expect leverage from them, every day.
• Close to the customer. We prioritize real agency calls and feedback, not opinions in a room.
• Ship small, ship often. Short cycles, fast feedback, evals over guesswork.
• Ownership. Engineers own their work end-to-end — including in production.

How we work

Fast-moving distributed team with an AI-native engineering culture. We're closer to our customers than most competitors — that's our edge, and it drives how we prioritize. We ship things that work for real agencies, not demos.

About Ferla

Ferla is a U.S.-based company with two growing brands: Ferla Bikes, focused on commercial and specialty bikes, and Ferla Family Bikes, focused on premium electric cargo and family bikes.

We are looking for a talented Part-Time Web Designer to join our team remotely and help us continuously improve both websites.

This is an ongoing position for someone who is creative, detail-oriented, and comfortable working directly inside Shopify and WordPress—not just creating mockups.

What You'll Do

• Design and improve pages for both Ferla websites
• Build and redesign Shopify and WordPress pages
• Work extensively with WordPress + Elementor
• Create product pages, collection pages, landing pages, and promotional pages
• Improve existing pages to make them cleaner, more modern, and easier to navigate
• Improve UX/UI and overall customer experience
• Optimize designs for desktop, tablet, and mobile
• Create strong visual hierarchy and clear calls-to-action
• Work with product photos, banners, icons, graphics, and other website assets
• Maintain consistent branding across both websites
• Work closely with our e-commerce, marketing, sales, and development teams
• Take references or rough concepts and turn them into polished webpages
• Recommend improvements when you identify UX or design problems

Required Skills

Must have:

• Strong web design experience
• Shopify
• WordPress
• Elementor
• Responsive/mobile design
• UX/UI fundamentals
• E-commerce website design
• Landing and product page design
• Basic HTML/CSS knowledge
• Strong attention to typography, spacing, layout, and visual consistency

Nice to have:

• Figma
• Adobe Photoshop
• Adobe Illustrator
• Basic understanding of SEO
• Conversion Rate Optimization (CRO)
• Experience working with U.S. e-commerce brands

Who We're Looking For

We're looking for someone who can do more than make a page look attractive.

You should understand how to organize information, simplify complicated pages, guide customers toward the right action, and create a consistent experience across an e-commerce website.

You should be comfortable receiving a task such as:

"This product page has too much information and is difficult to navigate. Review it, propose a better structure, and redesign the page."

We want someone who can take ownership of that assignment rather than needing step-by-step design instructions.

Schedule

This is a part-time remote position with a flexible schedule.

We are looking for someone interested in working with us on an ongoing basis rather than completing a single project.

Some overlap with U.S. business hours for meetings and communication is preferred.

How to Apply

Please include:

• Your portfolio
• 2–3 examples of websites or pages you personally designed
• Your experience with Shopify
• Your experience with WordPress/Elementor
• Your hourly rate or preferred monthly compensation
• Your availability per week
• Your time zone

Please do not apply without examples of your previous web design work.

Candidates who move forward may be asked to complete a small paid test task based on one of our existing Ferla website pages.

About the Role

LiftIQ is looking for a Senior Analytics Engineer / BI Product Engineer to build the
reporting and analytics products our teams use to run the business.
This is not a traditional BI role where stakeholders provide specifications and you simply
build dashboards. We need someone who can understand the underlying business
problem, determine what users actually need, and turn ambiguous requests into accurate,
actionable analytics.

Often, the best solution will be different from what was originally requested. You should be
comfortable challenging requirements, identifying insights users did not know to ask for,
and designing reports that help people make decisions—not simply giving them more data.
This is also a highly technical full-stack analytics role that blends analytics engineering
with BI product engineering. You will work across BigQuery, dbt, TypeScript, Next.js, and
React, using Claude Code extensively to accelerate development.

Data correctness is critical. Wrong numbers are worse than crashes.
You will own the accuracy, reliability, and usability of LiftIQ’s reporting products
end‑to‑end—from data modeling and metric definitions to dashboard experience and
permissions.

What You’ll Do
• Work directly with stakeholders to understand business questions and translate
them into useful analytics products.
• Design metrics, reports, dashboards, and visualizations that surface actionable
insights.
• Write sophisticated BigQuery SQL and build/extend dbt models,data marts and
dimensional models (facts, dimensions, semantic layers)
• Reconcile reporting against source systems and investigate data discrepancies.
• Build dashboards end-to-end across the data layer, semantic layer, application
layer, permissions, and automated tests.
• Use Claude Code heavily while maintaining ownership of the underlying
architecture, logic, and data correctness.
• Protect sensitive financial and compensation data through rigorous server-side
access controls.
• Write automated tests for metrics, business rules, and permissions.
• Document business logic, metric definitions, and data models to ensure clarity and
consistency across teams
What We’re Looking For

• Essential
  Exceptional SQL skills
• Deep experience with analytical SQL, including complex joins, window functions,
• attribution, aggregation, data grain, reconciliation, and performance. BigQuery experience
• is strongly preferred.
• Strong analytical and business judgment
• You can understand what decision a stakeholder is trying to make, determine which
• metrics matter, and design something more useful than simply fulfilling the original
• request.
• Strong requirements-gathering skills
• You are comfortable working directly with business users, asking the right questions,
• understanding unfamiliar processes, and turning ambiguity into a clear solution.
• dbt experience
• Experience using dbt in a high-scale production data environment. Experience with
• dimensional modeling, semantic layers, and metric governance.
• Data skepticism
• You instinctively validate, reconcile, spot-check, and investigate. You should be
• uncomfortable shipping a number you cannot explain.
• Testing discipline
• Experience building testable analytics logic and automated tests for metrics and business
• rules. Experience with version control, PR hygiene, and modular analytics engineering
• practices.

• English: strong working proficiency (B2+), with the ability to communicate directly with business stakeholders and gather requirements.

   

Nice to Have
• Performance or affiliate marketing experience, including CPL, CPA, EPC, ROAS, and
media-buying economics
• Experience with platforms such as Everflow, Ringba, RedTrack, Voluum,
LeadProsper, or HubSpot
• GCP / Cloud Run / Cloud Scheduler / Cloud Build
• Python ETL and API integrations
• Payroll or commission systems experience
• Claude API or other LLM application development
• Interactive data visualization
• Playwright / E2E testing
Tech Stack
Data: BigQuery, dbt, Python ETL, Google Sheets
Application: Next.js 14, TypeScript, React, Tailwind, NextAuth, Neon Postgres
AI: Claude Code, Claude API
Testing: Vitest
Infrastructure: GCP, Cloud Run, Cloud Scheduler, Cloud Build, Docker
What Success Looks Like
A strong person in this role becomes someone the business brings problems, not
dashboard specifications.
If someone says, “I need to understand why this buyer’s margins dropped,” you should be
able to understand the business context, interrogate the data, identify the relevant metrics
and potential causes, and build something that makes the answer clear.

You should be equally comfortable debugging a subtle SQL grain issue, talking with a
stakeholder about how their business works, and using Claude Code to turn the resulting
solution into a production dashboard.

This is a full-stack analytics role, but the hardest part of the job is data correctness,
modeling discipline, and analytical judgment—not frontend development.
Success also means stakeholders trust your numbers without hesitation, dashboards
become decision tools rather than data dumps, and metric definitions remain consistent
across teams.

Position Overview

We are looking for a Junior SRE / DevOps Engineer to join our infrastructure team and help support Kubernetes environments, CI/CD pipelines, application deployments, and production systems.

This role is a good fit for someone who already has basic hands-on experience with Linux, containers, Kubernetes, and CI/CD and wants to grow into an SRE / DevOps position.

Responsibilities

• Support Kubernetes-based environments.
• Assist with application deployments and CI/CD pipelines.
• Work with Jenkins pipelines.
• Support Java application build processes using Maven (mvn).
• Help troubleshoot deployment and infrastructure issues.
• Monitor applications and infrastructure.
• Work with logs, metrics, and alerts.
• Assist with infrastructure automation.
• Maintain technical documentation.
• Work with developers and senior DevOps/SRE engineers on production issues and improvements.

Required Skills

• Basic Linux administration skills.
• Basic understanding of Kubernetes.
• Understanding of Docker and containers.
• Basic experience with Jenkins or another CI/CD system.
• Basic understanding of Maven (mvn) and Java application build processes.
• Understanding of Git.
• Basic networking knowledge: DNS, TCP/IP, HTTP/HTTPS.
• Ability to read logs and troubleshoot basic application or infrastructure issues.
• Basic scripting skills with Bash or Python.
• Willingness to learn and work with production infrastructure.

Nice to Have

• Experience with Helm.
• Experience with Prometheus and Grafana.
• Basic knowledge of cloud platforms such as AWS, Azure, or GCP.
• Experience with Terraform or other Infrastructure-as-Code tools.
• Knowledge of Dremio.
• Basic understanding of Apache Arrow.
• Experience with PostgreSQL or object storage.
• Understanding of SRE concepts such as monitoring, alerting, availability, and incident response.

What We Expect

We do not expect a Junior engineer to know everything.

The important things are strong fundamentals, willingness to learn, and the ability to investigate problems instead of only following predefined instructions.

The engineer will work together with more experienced team members and gradually take more responsibility for CI/CD, Kubernetes, monitoring, and production infrastructure.

SOLUS GROUP is a Web3-native growth syndicate that unites marketing, venture, institutional LP, and M&A expertise. Born in the wild 2017 Web3 market and matured in the institutional space.

The role

You own the page: what goes out, when, and how it performs. That includes producing content yourself, and video is the biggest part of it - Reels, TikToks and Shorts, filmed and edited by you.
 

Not everything on the page will be made by you. Influencers, our design team and the rest of the content team also produce material for it. Your job is to decide what gets used, how it fits together, and what the account looks like as a whole.
 

You'll also watch the numbers and the market: what performed and why, what competitors and global crypto accounts are doing, which formats are worth bringing over.
 

What we are looking for

• Understanding of the crypto industry. You follow it and you know what the community is talking about. Required
• Experience creating Instagram content with video at the center of it
• You film and edit yourself.
• You can read analytics and draw conclusions from them, not just export a screenshot
• Good grip on current formats and trends, and a sense of which ones are worth using
• Comfortable filming in public and with people
• Native Ukrainian, and enough English to read a brief and follow global crypto media
• Able to work fast, since most of this content is tied to what happened that week
   

Nice to have

• Experience running Threads or TikTok as a main channel
• You appear on camera yourself, or you're good at finding people who will
   

Location

Ukraine, Kyiv preferred for shoots. Remote possible if you can travel for filming.
 

What you will do

• Own the account: content plan, publishing, and how the page looks as a whole
• Produce video content for Instagram, TikTok and Threads, from idea to published
• Work with the text formats alongside video: Threads, captions, community posts
• Brief and integrate content coming from influencers, designers and the rest of the team
• Track analytics and report monthly on what worked, what didn't, and what changes next
• Monitor competitors and global crypto accounts, and bring back formats worth testing
• Work with our SMM, design, community and KOL teams on campaigns, events and launches
   

What do we offer for your growth?

- Adaptive schedule that allows you to sync your working hours with a team to ensure efficient communication.

- Convenient office in the eye-pleasing, comfortable district of Lviv, well-developed infrastructure, and fine views. The area is easy to reach from any part of the city.

- Competitive salary that depends on your experience and skills.

- Salary review each quarter.

- A friendly and cooperative team. We like to party, and we often organize company offsites. And we even have our own cook with Michelin reward (almost).

About us
Cikumas GmbH, based in Kilchberg (Canton of Zurich, Switzerland), builds ClassOwl — an all-in-one school-management platform that replaces the patchwork of disconnected tools most schools run on today. Instead of re-entering the same student data into five or six separate systems (admissions, gradebook, invoicing, timetabling, government reporting), ClassOwl combines a Student Information System (SIS), Learning Management System (LMS) and Enterprise Resource Planning (ERP) into one white-label platform, tailored to each school's own processes and branded as their own.
 

Who We're Looking For

We are hiring a Medium-Senior Technical Writer to own documentation across ClassOwl's platform — from internal technical references used by the development team to user-facing guides for schools using SIS, LMS and ERP modules. You'll work closely with developers, QA and the business analysis team to turn product knowledge into clear, structured, and accurate documentation that both technical and non-technical audiences can rely on.
 

Responsibilities

• create and maintain technical documentation for ClassOwl's platform (API references, internal specs, release notes)
• write user-facing guides and instructions for school staff (admissions, gradebook, invoicing, timetabling modules)
• work directly with developers and QA to understand new features before they ship, and translate them into documentation
• review and structure existing documentation, identify gaps, and keep materials up to date as the product evolves
• collaborate with the business analysis team to ensure documentation reflects actual user stories and requirements
• maintain consistency in terminology, tone and formatting across all documentation
   

What we expect

• 3+ years of experience as a Technical Writer (Medium-Senior level)
• English at C1 level
• German as a plus
• an analytical mindset, comfortable working with structured systems and translating complexity into clarity
• basic understanding of code/technical logic is enough; deep development experience is not required
• QA background is considered a relevant and welcome experience
• available to start within the next week

Who we are
Icon Finance is an international financial service: crypto and fiat exchange, cash operations, bank transfers (SEPA/SWIFT), invoice payments, financial consulting. HQ in Warsaw, operational locations across Asia, Latin America and Europe, a global partner network.

We're growing faster than our operational structure can keep up: profit has doubled in recent years, with new products, legal entities and locations added. Team of 30+ people spread across different departments.

We're looking for someone who will take ownership of the company's operations and become the CEO's right hand.

What you'll be doing

• Auditing current processes across the company and its departments
• Designing, integrating and automating processes for current and new products
• Coordinating department work and the company's operational rhythm
• Monitoring department KPIs, dashboards and regular reporting to leadership
• Managing escalations and resolving problem situations
• Building an accounting and customer service system: SLAs, standards, quality metrics
• Unit economics for directions and initiatives: calculation, control, decisions on scaling or shutting down
• Operational support of the partner network and payment channels
• Implementing and developing operational systems: CRM/ERP, regulations, documentation
• Managing department heads: goals, execution control, involvement in hiring and evaluation
• Cross-functional projects: launching new products, locations and legal entities
• Coordinating with Finance, Legal and Compliance on operational matters

Success criteria
First 3 months: onboarding, monitoring metrics, learning the product and deal economics, launching the accounting system
From month 4: meeting task deadlines, independently closing escalations, client metrics within norms, financial results of managed directions

Requirements

• Experience in operational management of high-risk financial services: exchange services, OTC, payment platforms, P2P, crypto-processing
• Management experience: team of 8–10+, including department heads
• Hands-on involvement in processes, not just oversight via reports
• Understanding of deal economics: margin, costs, cash flow
• Ability to push unpopular decisions through with argumentation
• Fluent Russian
• English B2+
• Daily use of AI tools
• Time zone CET±3

Nice to have

• Experience building accounting or customer service systems from scratch
• Experience managing a remote team across different time zones
• Experience with process automation: CRM/ERP, integrations, AI

Terms

• Fully remote, full-time
• $2,500–3,500/month USD (depending on experience), paid on the 1st–5th
• Salary increase after probation and upon transition to COO
• Bonuses for results in the first 6 months
• After transitioning to COO — variable pay based on financial impact of initiatives
• Vacation: +5 days per quarter, up to 20 days/year
• Unlimited sick leave
• Training: 50% of course cost covered by default, up to 100% if justified; internal trainings fully covered by the company
• Coworking compensation up to $200 USD/month
• Direct access to the CEO and owner

Selection stages

• Call with HR (30–40 minutes)
• Test task (up to 4 hours, paid)
• Interview with CEO and owner
• Offer

ZentixSoft is looking for a DevOps Engineer! 🚀
 

Format: Full-Time Outstaffing, long-term remote project. You will take ownership of production AWS and Kubernetes infrastructure while building and integrating Agentic AI workflows into CI/CD, monitoring, and developer platforms.
 

💡 Why ZentixSoft?
 💸 Salary Review: A structured system of compensation reviews aligned with your engineering growth. 
⚖️ Work-Life Balance: Sustainable workflows with no senseless overtime, helping you keep your resource fully charged. 
🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy. 
🎁 Gifts & Culture: Corporate gifts for holidays, birthdays, and a true team atmosphere where your voice always matters.
 

🧩 Responsibilities:

• Cloud & Platform Operations: Build, maintain, and evolve production AWS infrastructure (EKS, EC2, RDS/Aurora, ElastiCache, S3, IAM, VPC, Route 53, ALB/NLB, ECR).
• GitOps & Kubernetes Workloads: Manage Kubernetes environments using Helm, Argo CD, External Secrets Operator (ESO), and GitOps best practices.
• Infrastructure as Code & CI/CD: Architect Terraform modules and maintain robust GitHub Actions pipelines (including automated PR preview environments).
• Agentic AI & Engineering Automation: Build and integrate tool-using AI agents, MCP integrations, and LLM-powered workflows to automate infrastructure, incident response, and CI/CD operations.
• Observability & Compliance: Implement SOC2-compliant monitoring, alerting, and telemetry while troubleshooting production networking, database, and deployment incidents.
   

🎓 Requirements:

• DevOps Background: 3+ years of hands-on DevOps, Platform, or SRE experience with production systems.
• AWS & Kubernetes Expertise: Strong experience with AWS ecosystems and Amazon EKS cluster management.
• GitOps & IaC Stack: Practical experience with Argo CD, Helm, Terraform, and GitHub Actions.
• Agentic AI Ecosystem: Practical experience or strong ability to build tool-using AI agents, LLM-powered automation, function calling, and frameworks (e.g., LangGraph, OpenAI Agents SDK, CrewAI, AutoGen, or MCP).
• Core Systems Knowledge: Solid understanding of Linux, networking, DNS, TLS, IAM, and container runtime internals.
• US Schedule Alignment: Ability to work with substantial overlap during US business hours (9am – 5pm ET).
   

📍 Project Details:

⏳ Duration: Long-term (Full-time contract).

🕒 Timezone: 9am – 5pm ET overlap.

📍 Location: Fully Remote.

We’re looking for a Resource Manager to join our management team and take ownership of resource planning, employee engagement, and resource-related risks across the organization.

This is not purely an administrative HR role. We’re looking for someone who understands the business context behind resource decisions: why a particular person is needed on a project, how resource changes can affect an account, and where potential risks or opportunities exist across the portfolio.

Responsibilities:

Resource & Business Planning

• Maintain a clear and up-to-date view of all employees and contractors, including availability, utilization, skills, project allocation, and upcoming changes.
• Work closely with Project/Delivery Managers to understand the business case and resource needs behind each project.
• Support resource allocation, bench management, and planning based on current and future business needs.
• Proactively identify resource gaps, risks, and opportunities across the project portfolio.
• Ensure relevant resource-related information reaches Project Managers and management teams on time.

Proactive Employee Management

• Maintain regular communication with employees across the organization, not only when a problem occurs.
• Conduct regular one-to-ones and proactively understand employee engagement, motivation, concerns, and potential retention risks.
• Identify and monitor key employees whose expertise, client knowledge, or role makes them particularly important to an account or project.
• Use structured resource health indicators to monitor the portfolio and proactively address emerging risks.
• Escalate relevant risks and provide management with actionable information.

Employee Lifecycle

• Own full employee life-cycle, including: pre onboarding, onboarding, performance review and offboarding processes. 
• Support employees throughout their lifecycle within the company.
• Coordinate resource-related documentation, sick leaves, access, and other operational processes.

Cross-functional Collaboration:

• Work closely with Project/Delivery Managers on staffing, resource planning, employee risks, and project stability.
• Partner with Recruitment to initiate and coordinate hiring requests when internal resources are not available.
• Work with Finance, Legal, and Admin teams on resource-related operational matters.

• Help ensure that resource-related issues do not create risks for client accounts or project delivery.

   

Requirements:

• 3+ years of experience in Resource Management, HR Operations, People Operations or a similar role within an IT/software company.
• Experience working with multiple projects, teams, and resource pools.
• Ability to understand the business context behind resource decisions, not only manage data and processes.
• Experience identifying employee risks, engagement issues, and retention risks proactively.
• Experience with employee engagement, or people development processes.
• Strong understanding of employee lifecycle processes
• Strong organizational and analytical skills.
• Ability to work with resource data and turn it into clear insights and actions.
• Strong communication and stakeholder management skills.
• High level of ownership, proactivity, and attention to detail.

• Upper-Intermediate English or higher.

   

What will be especially important:

We’re looking for someone who:

• Thinks beyond individual employees and understands the impact of people decisions on projects, clients, and the business.
• Can proactively spot a risk before it becomes a problem.
• Is comfortable working with both people and numbers.
• Can build trust with employees while maintaining a clear business perspective.
• Takes ownership rather than waiting for issues to be escalated.
• Can bring structure, transparency, and predictability to resource management.

What we offer:

• Remote-first culture.
• Full-time engagement 
• An opportunity to build and improve resource management processes across the organization.
• A role with direct impact on project stability, employee engagement, and business continuity.
• Supportive and professional environment with a strong focus on ownership and autonomy.

We are looking for an experienced Technical Delivery Manager with deep understanding of management principles, bright organizational and analytical abilities. 

Requirements 

Experience: 5+ years in IT Project Management 

Project & Delivery Management  

• Proven experience managing the full lifecycle of complex commercial projects from inception to successful delivery.  
• Strong expertise in strategic planning, task prioritization, and managing multiple parallel delivery streams to meet business goals and timelines.  
• Ability to plan, organize, and adapt delivery processes to shifting priorities, accurately forecasting impacts and adjusting schedules promptly.  
• Skilled in creating and maintaining project charters, detailed WBS, and comprehensive schedules (CPM, Gantt charts, MS Project or similar) aligned with team capacity and deadlines.  
• Demonstrated ability to build sprint plans, manage release cycles, and transform scope into actionable, trackable tasks.  
• Proficient in applying appropriate SDLC frameworks and ensuring alignment across all delivery stages.  

Stakeholder & Communication Skills  

• Excellent stakeholder management and cross-functional communication, able to engage both technical and non-technical audiences and explain business impacts of delivery decisions.  
• Adept at facilitating transparent communication through collaboration tools (MS Teams, ADO, Wiki) and preparing clear stakeholder reports, dashboards, and regular demos.  
• Proven ability to establish strong collaboration between business and technical teams, ensuring continuous alignment and buy-in.  

Resource & Team Leadership  

• Strong leadership capabilities focused on empowering teams, promoting accountability, and driving achievement of defined goals.  
• Experience managing team capacity by assessing workloads, balancing assignments, and ensuring effective resource allocation across distributed, cross-functional teams.  
• Skilled in applying structured tools such as RACI matrices and workload planning to define responsibilities and balance capacity.  

Risk & Quality Management  

• Proactive in identifying, assessing, and mitigating delivery risks using qualitative and quantitative techniques (e.g., Probability-Impact matrices, ROAM).  
• Continuously adapts plans to address emerging risks and ensures mitigation strategies are documented and executed.  
• Defines and monitors key quality metrics (defect density, rework rates, acceptance rates) and integrates internal or client-specific quality standards into workflows.  
• Ensures deliverables meet defined requirements through consistent review, validation, and metrics tracking.  

Planning, Estimation & Metrics  

• Skilled in effort estimation techniques for hours and story points; develops LOE and utilization plans aligned with delivery goals.  
• Tracks schedule and utilization variances, evaluates impacts, and implements corrective actions.  
• Defines and tracks key delivery metrics (velocity, burn rate, throughput) to support project decisions and continuous improvement.  

Business Value Alignment  

• Ensures project execution remains aligned with product vision, evolving client needs, and intended business value.  
• Collaborates with stakeholders to deliver high-impact features that maximize ROI and support product success.  
• Adapts execution strategies based on feedback and change while maintaining focus on value delivery. 

Language Skills: Advanced/Upper-Intermediate level of written and spoken English 

Nice-to-haves 

• Developer/Architect or BA experience; 
• Experience of work with enterprise level companies; 
• Knowledge of the SAFe framework; 
• PMP certification or equivalent 

Core Responsibilities 

• Responsible for successful project delivery; 
• Set-up and tailor delivery process; 
• Help to define project scope, goals and deliverables; 
• Planning project resources; 
• Assembling and leading project team; 
• Motivate team members and create comfort and friendly atmosphere; 
• Create schedule and project timeline; 
• Project estimation, time and scope management; 
• Risk management; 
• Implement and manage change when necessary; 
• Ensure constant process improvement; 
• Track deliverables; 
• Monitor and report on project status; 
• Resolve project issues; 
• Ensure project and product quality as well as customer satisfaction. 
• Interact with Lead Delivery Manager. 

What we offer   

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

Currently, we are looking for a Senior Full Stack Mobile Developer to join our client's team. The expert who can build modern mobile products end-to-end: from the mobile app experience to backend services, APIs, cloud services and production quality. This role is for someone who enjoys solving real product problems, writing clean code, learning new technologies and using AI tools to work faster and better. 

You will join a team building next-generation digital financial products used by customers at scale. You will work across the mobile app, shared mobile logic, backend services and production systems.

What you will do:

• Build and improve mobile features used by real customers.
• Develop shared business logic for mobile platforms, mainly using Kotlin Multiplatform (KMP).
• Build backend services and APIs using Java/Kotlin and Spring Boot.
• Work with cloud services, CI/CD pipelines, monitoring and production support.
• Improve performance, reliability, security and user experience.
• Use AI coding tools to help with development, testing, documentation and troubleshooting.
• Work closely with product, design, architecture, security and platform teams.

• Help define good engineering practices and mentor other developers.

   

What we are looking for

• We are looking for a strong engineer, not just a person who knows one framework. KMP experience is a strong advantage, but it is not the only path into this role.
• Strong experience in mobile application development.
• Deep understanding of iOS & Android Architecture Components.
• Strong Kotlin skills and good understanding of modern mobile architecture.
• Experience building production-grade apps with good quality, performance and maintainability.
• Backend development experience with Java 7+ and Spring Boot.
• Understanding of APIs, microservices and event-driven systems.
• Experience with CI/CD, automated testing and production systems.
• Ability to take ownership of a feature from design to production.

• Good communication skills and ability to work with multiple teams.

   

Cross-platform experience

• Our strategic direction is Kotlin Multiplatform, because it lets us reuse business logic while still keeping native-quality mobile experiences. However, we also welcome candidates with strong experience in other cross-platform technologies.
• Kotlin Multiplatform (KMP) experience is preferred.
• Flutter experience is relevant, especially if you worked on architecture, shared logic and production apps.
• React Native experience is relevant, especially if you worked on platform integration and complex mobile products.
• If you are strong in Flutter or React Native and willing to learn KMP, we want to talk to you.

Backend and cloud experience

• Java 7+ and/or Kotlin backend development.
• Spring Boot and REST/API development.
• Microservices and distributed systems.
• Kafka or other event-based technologies.
• Cloud services, preferably AWS.
• High-scale or high-availability production systems.

AI-assisted development

• We believe modern software development combines strong engineering fundamentals with the effective use of AI and automation.
• As part of our engineering culture, we follow a Specification-Driven Development (SDD) approach, where clear requirements, technical designs, examples, and tests are used to drive implementation and ensure high-quality outcomes.
• Use AI coding assistants such as GitHub Copilot, Cursor, Claude Code, Gemini Code Assist or similar tools.
• Use AI to help with code generation, unit tests, documentation, refactoring and debugging.
• Critically review AI-generated output and maintain high standards for code quality, security, performance, and maintainability.

• Be open to working with AI agents as part of the development lifecycle.

   

Nice to have

• Experience in fintech, banking, payments or other regulated environments.
• Experience with Apple Pay, Google Pay or wallet/payment integrations.
• Experience building modular mobile apps or shared SDKs/libraries.

• Experience with observability, performance profiling and production incident analysis.

   

Who will succeed in this role?

• A developer who can learn fast and is not afraid of new technologies.
• Someone who understands both product experience and system design.
• A person who can work independently but also collaborate well with others.
• An engineer who cares about clean code, reliability, security and customers.
• Someone who wants to be part of the next generation of AI-empowered full stack development.

In simple terms: we are looking for a strong mobile-first full stack developer who can build customer-facing apps, connect them to strong backend services, learn KMP if needed, and use AI tools as part of a modern development workflow.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.

Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.

The role

We're looking for a Staff Engineer / Tech Lead to join our Engineering team. In this role, you'll combine hands-on technical delivery with impact that extends beyond a single team: raising engineering standards, helping teams work through ambiguous problems, and supporting the growth of the engineers around you.

You'll work as part of a team on modernization efforts and new feature initiatives, including AI-related capabilities, and your focus and team assignment may evolve based on where the organization needs expertise most.

Impact in this role spans four areas: hands-on project delivery, engineering excellence across the wider backend, providing direction when problems are ambiguous, and contributing to the growth of the people around you.

This role tends to be the most rewarding for engineers who enjoy being a multiplier for the people around them: unblocking teams, shaping direction together, and growing others along the way, rather than working in isolation or waiting to be told exactly what to do next.

What you will do

• Work hands-on within your team, contributing to the design, development, and delivery of features and technical solutions
• Lead technical modernization efforts within your team while enabling delivery of new functionality, including AI-related features
• Raise engineering standards and practices across the backend, and help solve problems shared across multiple teams
• Help teams turn ambiguous, poorly defined problems into a clear plan of action when experience or confidence is lacking
• Contribute to the growth of engineers around you through mentoring, input into personal development plans, and recommendations on skills, resources, or courses
• Balance hands-on delivery with acting as an enabler for other engineers and processes, rather than simply directing others' work

What you bring

• Expert-level backend engineering skills in C# / .NET
• Solid experience with automated testing, DevOps practices, and working with databases
• A strong product mindset - understanding of the business and product context behind technical decisions
• Proven ability to work autonomously and collaborate as a peer with senior engineers, without needing tasks broken down for you
• Comfort with responsibilities beyond pure technical delivery, such as mentoring, cross-team collaboration, or representing the team on broader initiatives
• Strong communication skills and an Upper-intermediate (B2) or higher level of English

Nice to have

• Hands-on experience building or integrating AI-related features
• Experience with system design and architecture-level decision-making

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

• Remote-first flexibility to shape your ideal workday
• Home workplace budget
• Resilient home budget for Ukraine-based teammates
• Resilient office in Kyiv & co-working expense coverage
• Individual IT budget for extra equipment
• Top-tier tech and AI-powered tools

For your growth

• Access to Ideals Academy with numerous courses
• Investment in external learning and development activities
• Guidance in Personal Development Plan creation
• Professional literature and subscriptions coverage
• Support of your passion as a speaker or writer
• Internal talent mobility opportunities

For your well-being

• Medical insurance and Wellness Package for sport-related activities
• Full coverage of mental health sessions for Ukrainian teammates
• Funding for sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time-off

Extra perks

• Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

Evestar is an eCommerce marketing agency focused on helping online brands grow through performance marketing, email marketing, creative, and technology.
We are looking for an Ecommerce Retention Marketing Manager to join our team and work directly with our eCommerce clients.

What you'll do

• Work directly with clients in English
• Develop email/retention content plans and campaign calendars
• Plan and execute email campaigns
• Build and optimize Klaviyo flows
• Work with segmentation and personalization
• Analyze campaign and flow performance
• Identify opportunities to improve retention and revenue
• Communicate results and recommendations to clients
• Manage several client accounts and priorities simultaneously

• Use AI tools to improve efficiency and quality across research, content planning, campaign creation, analysis, and day-to-day marketing tasks

   

What we're looking for

• 2+ years of experience in eCommerce retention, lifecycle, or email marketing
• Strong hands-on experience with Klaviyo
• Experience building automated flows and email campaigns
• Understanding of eCommerce and email marketing metrics
• Strong spoken and written English
• Confident client-facing communication skills
• Good organizational and project management skills
• Ability to work independently and manage multiple clients
• Comfortable working with AI tools and incorporating AI into everyday marketing workflows

• Availability to work US Eastern Time (EST/ET)

   

Nice to have

• Shopify experience
• SMS marketing experience
• Experience with customer segmentation and personalization
• Previous agency experience
• Experience working with US eCommerce brands

• Experience using AI tools for marketing, content, research, or analytics

   

What we offer

• Fair compensation based on experience.
• Fully remote position
• International eCommerce clients
• Client-facing role with ownership of accounts

• Long-term opportunity

   

How to apply
Please send your CV and briefly describe your experience with:

• Klaviyo
• eCommerce retention marketing
• Email flows and campaigns
• Client-facing work in English
• AI tools you use in your marketing workflow

Please also mention your availability to work US Eastern Time.