Jobs at Djinni

ABOUT THE COMPANY

We are an iGaming company with 3+ years of experience, 1,500+ team members, and a portfolio of 11+ successful products in Tier 1–3 markets. We are actively scaling new products and markets, building strong affiliate ecosystems, and strengthening our position within the industry.

ABOUT THE ROLE

We are looking for an experienced VIP Manager to join our team and take ownership of high-value player relationships. You will be responsible for retaining and reactivating VIP players, building long-term client relationships, and driving key performance metrics across your portfolio.

WHAT YOU WILL DO

• Retain and reactivate VIP players to maximize lifetime value
• Conduct negotiations and build long-term relationships with high-value clients
• Segment the client base and maintain accurate player profiles
• Analyze player activity and monitor key performance metrics
• Work with CRM systems to manage communications and player data
• Prepare personalized offers and bonus campaigns tailored to individual player needs
• Communicate with players via phone, email, messengers, and chat

WHAT WE ARE LOOKING FOR

• 2+ years of experience as a VIP Manager in iGaming
• Experience with Tier-1 markets is a strong advantage
• Proactive approach and strong ownership mindset
• Excellent communication and interpersonal skills
• Self-sufficient and responsible — able to work independently
• Strong client focus and result orientation
• Tools: Jira, Confluence, Google Docs, Slack, AI Tools

LANGUAGES

• Ukrainian or Russian — primary team communication languages
• English — Upper-Intermediate, for direct VIP player 

WHY JOIN US

• Fully remote work
• Paid vacation, sick leave, and an additional birthday day off
• Professional growth and continuous development opportunities
• Internal knowledge-sharing sessions and company events
• Fast decision-making without excessive bureaucracy
• Freedom from micromanagement and rigid hierarchies
• Dynamic environment with ambitious goals and expansion plans

Blackthorn Vision is seeking a Senior Backend Developer (Node.js + Java) for an outstaff project with a global leader in energy technology. Founded in 1926 and headquartered in Houston, Texas, the company has 100,000 employees serving customers in more than 120 countries and develops software solutions for automation across the energy and industrial sectors.

You will work as part of an international team, collaborating with Blackthorn Vision specialists, client-side engineers, and management. We are looking for a self-driven team player with strong problem-solving skills, a commitment to quality, and a passion for delivering robust and maintainable software solutions. Upper-Intermediate English or higher is required for effective day-to-day communication. The position follows a regular full-time working schedule aligned with the Ukrainian time zone.

In this role, you will build and support backend services that process operational and time-series data and deliver reliable APIs and event-driven solutions. You will work with technologies such as Kafka, Azure IoT Hub, RabbitMQ, Redis, Kubernetes, and Microsoft Azure to develop high-performance, resilient, and scalable applications.

Required Qualifications:

• 4+ years of professional software development experience.
• Strong hands-on experience with Node.js and TypeScript, Java and Spring Boot.
• Experience with Microservices Architecture, Event-Driven Architecture, and REST APIs.
• Strong understanding of system architecture and business requirements.
• Hands-on experience with Kafka and RabbitMQ.
• Experience with PostgreSQL, Cassandra, Redis, or similar relational/NoSQL databases.
• Experience with Docker, Kubernetes, Microsoft Azure, and Azure IoT Hub.
• Experience with CI/CD, DevOps practices, and modern observability tools.
• Experience using AI-assisted development tools such as GitHub Copilot, Microsoft Copilot, Cursor, or similar.

• Excellent problem-solving, communication, and collaboration skills.

   

Nice to have:

• Experience working with operational and time-series data.

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.

   

We Offer:

• Exciting and challenging work in a friendly and professional environment.
• Excellent career opportunities and competitive salary.
• Flexible work schedule.
• Professional development program with internal seminars on technical topics.
• Courses, certifications, and access to the corporate library.
• Free English classes.
• 18 working days of paid vacation, 5 full-paid sick leave days, paid public holidays.
• Medical insurance.
• Maternity leave.
• IT club membership.
• Employee referral program.
• Recognition program with gifts and awards.
• Pet-friendly and eco-friendly.
• Direct and easy communication with management.

Softsich is a young and ambitious international product tech company developing scalable B2B digital platforms for global partners.

We are expanding our Retention team and are looking for a proactive German-speaking Account Manager who enjoys client communication, knows how to build long-term relationships, and is ready to drive users toward VIP status.

In this role, you’ll work with an active and loyal player base, focus on outbound communication, increase engagement, and directly impact retention and revenue.

Your key responsibilities will include:

– Making outbound calls to active and loyal users to maintain engagement and strengthen relationships.
– Presenting promotions, bonuses, and special offers tailored to client needs.
– Collecting and analyzing client feedback regarding product and service quality.
– Handling incoming requests via email and other communication channels.
– Providing consultations and support to clients, resolving issues and answering questions.
– Ensuring sufficient coverage of the active client base.
– Developing clients and converting active users into the VIP segment.
– Building long-term relationships and increasing client loyalty through a personalized approach.
– Handling objections and complex client cases effectively.
– Collaborating with internal teams to improve client experience.
– Maintaining accurate reporting and documenting interactions in CRM systems.

It’s a match if you have:

– Fluent German (C1 or higher) — this is a must.
– Strong communication skills and confidence in client interactions.
– Ability to listen carefully and deeply understand client needs.
– High level of empathy and a client-oriented mindset.
– Ability to handle objections and complex cases.
– Experience working with European markets is a plus.
– Ability to work in a dynamic environment and quickly adapt to changes.

Nice to have:

– Background in sales or client-facing roles.
– Experience in call centers or working with clients on weekends.

What we offer:

– Schedule: 5/2 from 12:00 to 21:00, with a future transition option to 3/4 from 12:00 to 22:00.
– Remote work or offices in Warsaw / Kyiv — you choose.
– Competitive compensation: fix + performance-based bonus.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– Clear career paths: Account Manager → Pre-VIP / VIP Manager or Account Manager → Team Lead.
– A supportive and friendly team with a strong knowledge-sharing culture.
– Coverage for professional learning and events.
– Team buildings, birthday greetings, and real human connection beyond work.
– Zero cooperation with the aggressor state and its affiliated businesses.

Ready to grow with us?

Send over your CV — we’d love to get to know you and discuss how you can grow at Softsich 🚀

About the project:

US-based home medical equipment providers and hospitals run on tight schedules — missed deliveries, billing errors, and documentation gaps have real consequences. We're building a centralized SaaS platform that handles the operational backbone for these providers: scheduling, invoicing, documentation, and medical item logistics. The system is live, growing, and needs someone who can hold the line when things get complex.

A new team member will be in charge of:

• Own the L3 escalation layer — be the last technical stop before an issue reaches the development team, and make sure most don't need to.
• Diagnose and resolve deep-level issues across backend services, APIs, and databases, with a clear path to permanent fixes — not just workarounds.
• Drive root cause analysis in close collaboration with dev and DevOps, turning recurring incidents into documented, solved problems.
• Keep the knowledge base current — incidents, solutions, and patterns that actually help the next person on shift.

• Support releases and bug fix validation from the operational side, including CI/CD touchpoints.

   

Does this relate to you?

• 3–5+ years in IT support roles, with hands-on experience in SaaS or enterprise application environments.
• Solid experience troubleshooting .NET-based applications — C# and ASP.NET Core specifically. This is a hard requirement.
• Strong grasp of microservices architecture — you understand how services talk to each other and where things break down.
• Comfortable working with MySQL or PostgreSQL at a diagnostic level — reading query plans, spotting data issues, tracing DB-side failures.
• Familiar with API troubleshooting, authentication flows, and authorization patterns — you know what a broken token or a misconfigured scope looks like.
• Experience with ticketing systems and incident management workflows (JIRA or similar) — you know how to work an SLA without losing the thread.
• Upper-Intermediate English or above — enough to communicate clearly with a US-based client team in writing and on calls.
• Comfortable using AI tools (ChatGPT, Copilot, or similar) to speed up diagnostics, draft documentation, and work through unfamiliar codebases — treating them as a practical tool, not a novelty.
• Available to start your working day at 2PM CET time. This is a firm schedule requirement tied to client timezone overlap.
• Experience with CI/CD pipelines from an operational or support perspective is a plus.

🏢 About the Company

We’re a fast-growing e-commerce agency scaling multiple brands on Amazon. We work across the US and international marketplaces and are looking for talented people who want to grow with us.

You’ll join a fast-moving, international, growth-focused team where you’ll have real ownership, collaborate with different departments, and have a clear path to increased responsibility as the business grows.

🎯 About the Position

We’re looking for an experienced Amazon Catalogue Manager / Operator to own our catalog operations end-to-end.

You’ll be responsible for keeping hundreds of ASINs healthy, compliant, optimized, and ready to scale across the US and international marketplaces.

This role is ideal for someone who is:

🔹 Highly organised and detail-oriented

🔹 Process-driven and proactive

🔹 Comfortable solving complex Amazon catalog issues

🔹 Able to work independently with minimal supervision

🔹 Energised by finding and fixing problems before they impact revenue

You’ll work closely with PPC, design, copywriting, supply chain, and leadership teams.

📋 Requirements

✅ 2+ years of proven experience managing Amazon Seller Central catalogs at scale

✅ Strong knowledge of Amazon flat files, bulk uploads, templates, and variation logic

✅ Experience troubleshooting complex Amazon catalog issues

✅ Extremely detail-oriented, structured, and process-driven

✅ Strong problem-solving and analytical skills

✅ Ability to work proactively and independently

✅ Strong written and verbal English communication skills

✅ Comfortable working in a fast-moving, growth-focused, distributed team

🔧 Responsibilities

📚 Catalog & Account Management

• Own Amazon Seller Central catalog operations end-to-end across US and international marketplaces

• Resolve daily catalog issues — listing suppressions, stranded inventory, broken variations, policy warnings, reinstatements — quickly and thoroughly

• Build and maintain parent-child relationships using flat files, bulk uploads, and templates

• Keep catalog health, compliance, and data consistency clean across all ASINs

✍️ Listing Optimisation & Content

• Optimise titles, bullet points, descriptions, backend keywords, images, and A+ Content for conversion and discoverability

• Coordinate content updates with designers, copywriters, and the PPC team to keep listings on-brand and high-performing

• Apply Amazon best practices and brand style guidelines consistently across the catalog

🌎 Scaling & Marketplace Expansion

• Support new product launches — listing setup, variation strategy, compliance checks

• Help lead expansion into new marketplaces (EU/UK and beyond)

• Proactively spot opportunities to improve underperforming listings

💵 Cost & Operational Efficiency

• Optimise packaging and product dimensions to stay under key FBA fee thresholds

• Monitor catalog-related cost drivers that can impact margins

• Identify and flag fee, compliance, and operational risks before they become costly

🤝 Cross-Functional Collaboration

• Work closely with PPC, supply chain, design, copywriting, and leadership

• Create and maintain clear internal documentation and SOPs for catalog processes

• Communicate issues, risks, and opportunities proactively — no surprises

⭐ Nice to Have

📈 Amazon PPC knowledge or hands-on PPC experience

🛍️ Experience with Walmart Seller Center or Shopify

🌍 Experience working across EU/UK marketplaces

💰 Familiarity with FBA fee structures and cost optimisation

🚀 Experience helping scale a brand beyond $5M+ annual revenue

🎁 Benefits

🏖️ 15 paid vacation days

⏰ Flexible, results-focused working hours

🌎 International and supportive team

🚀 Long-term career opportunity

🎯 Real ownership and the opportunity to grow

🤝 Collaboration with experienced professionals

📩 Looking for your next long-term opportunity in Amazon e-commerce?

Join an international team where you’ll have real ownership, work on growing brands, and have room to develop your expertise.

We are looking for a talented Backend Engineer to help build the infrastructure that secures the world’s software supply chains.

You’ll work alongside top-tier engineers to design and deliver high-performance, secure, and scalable systems. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex technical challenges, and wants to build products that make a meaningful impact.
 

Responsibilities

• Design, develop, and maintain scalable and reliable backend services and APIs.
• Build high-performance systems capable of handling large volumes of data and traffic.
• Develop and improve backend infrastructure using Node.js.
• Work with both SQL and NoSQL databases, including data modeling and performance optimization.
• Design and implement solutions within a microservices architecture.
• Build and maintain cloud-based services and infrastructure.
• Collaborate closely with product, engineering, and other cross-functional teams to deliver new features.
• Troubleshoot, debug, and resolve complex production issues.
• Improve system performance, reliability, scalability, and security.
• Participate in code reviews and contribute to engineering best practices.
• Write clean, maintainable, well-tested, and documented code.
• Work closely with customers and internal stakeholders to understand technical requirements and translate them into effective solutions.

What We’re Looking For

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 2–4 years of experience in backend development, with a focus on building scalable applications and services.
• Strong proficiency in Node.js.
• Hands-on experience with database technologies, including both SQL and NoSQL databases.
• Familiarity with cloud services and microservices architecture.
• Experience working directly with customers or within a product-focused company/environment.
• Excellent problem-solving and analytical skills.
• Strong commitment to writing clean, maintainable, and high-quality code.

Are you passionate about cybersecurity research and uncovering sophisticated attack patterns? We are looking for a Threat Research Analyst to join a remote team working on advanced application protection solutions for a global Customer in the cybersecurity domain.

In this role, you will investigate suspicious activity, analyze attack vectors, and help improve detection and blocking mechanisms for modern web applications. You will work with monitoring systems, behavioral analytics, and threat intelligence data to proactively identify emerging threats and strengthen platform security.

We at Sigma Software offer the opportunity to work on impactful security products, collaborate with experienced professionals, and grow your expertise in modern cybersecurity technologies while working remotely within European time zones.

CUSTOMER
Our Customer is a global cybersecurity company delivering comprehensive security solutions for businesses, organizations, and digital ecosystems. Operating across multiple industries, the company focuses on preventing cyber threats, identifying vulnerabilities, and protecting web applications from sophisticated automated attacks. 

PROJECT
The project is focused on building a security platform that safeguards applications from automated attacks and malicious traffic. The Threat Research team investigates emerging attack techniques, analyzes suspicious behavioral patterns, and develops detection and blocking mechanisms to improve overall protection capabilities.

As part of the team, you will work with logs, dashboards, threat intelligence data, and monitoring systems to uncover new attack vectors and enhance application security in real-world environments.

RESPONSIBILITIES:

• Monitor existing threats and investigate suspicious activities using logs, dashboards, and detection systems
• Analyze attack patterns and build detailed threat scenarios based on collected data
• Research and respond to reported threats, Customer escalations, and security incidents
• Improve detection and blocking mechanisms for automated attacks and malicious behaviors
• Analyze intelligence from competitors, public sources, and industry trends to identify emerging threats
• Work with monitoring and analytics tools such as Kibana and Elasticsearch
• Collaborate with engineering and security teams to improve product protection capabilities
• Document findings, attack methodologies, and investigation results

REQUIREMENTS:

• At least 3 years of commercial experience in cybersecurity, threat research, or related areas
• Hands-on experience in cybersecurity, threat detection, security research, threat hunting, anti-bot solutions, fraud and abuse detection, application security, or a closely related security domain.
• Strong understanding of attacker tactics, techniques, and behaviors, including methods used to evade, bypass, or modify attacks to avoid detection.
• Experience investigating suspicious or malicious activities, with a solid understanding of detection, alerting, and blocking mechanisms.
• Strong understanding of web technologies and architecture, including:
  • Client-server architecture
  • HTTP/HTTPS protocols
  • REST APIs and web services
  • Request/response lifecycle
  • Headers, cookies, sessions, and authentication mechanisms
• Understanding of browser technologies and experience investigating:
  • DOM structure and manipulation
  • Browser events
  • XHR and Fetch requests
  • WebSockets
  • Browser APIs
  • Browser security policies and controls
• Ability to read and analyze JavaScript code, identify application behavior, detect suspicious or incorrect logic, and understand potential remediation approaches. Deep JavaScript development expertise is not required.
• Working knowledge of HTML and CSS sufficient to investigate and understand web application behavior.
• Strong practical experience with SQL for data analysis, investigations, and working with large datasets.
• Hands-on experience using Kibana for log analysis, monitoring, and investigations.
• Solid understanding of networking fundamentals, including:
  • TCP/IP
  • DNS
  • VPN technologies
  • Proxies
  • Basic network troubleshooting
• Ability to independently investigate complex technical issues and correlate multiple data points to build a complete attack or incident scenario.
• Experience using AI-powered tools and chatbots for research and technical investigations, including the ability to write effective prompts and interpret results.
• Upper-Intermediate (B2) or higher level of English.

WILL BE A PLUS

• Understanding of Elasticsearch and its ecosystem.
• Python scripting and automation skills.
• Experience developing, analyzing, or investigating crawlers, scrapers, or browser automation tools.
• Experience with deobfuscation and/or reverse engineering techniques.
• Experience investigating bot traffic, automated attacks, scraping activity, credential stuffing, account takeover attempts, abuse, fraud, or similar threats.
• Experience with monitoring, analytics, and observability platforms such as Datadog, Imply, Splunk, Microsoft Sentinel, OpenSearch, or similar tools.

PERSONAL PROFILE

• Strong analytical and investigative mindset
• Attention to detail and ability to identify unusual behavioral patterns
• Curiosity about cybersecurity threats and attacker techniques
• Ability to work independently in a fast-paced environment
• Strong communication and collaboration skills
• Proactive approach to problem-solving and continuous learning

Role Summary

The Inventory & Demand Planning team is hiring a Data Analyst to scale a high-impact analytics roadmap across inventory, in-stock, supply, and forecasting. This role builds and maintains the data foundation that powers decision-making by translating business rules into reliable datasets, automating recurring KPI outputs, and supporting the ABC/XYZ + lifecycle governance framework so leaders and merchants operate from consistent, auditable numbers with minimal manual effort.

This is a hands-on analytics engineering role centered on data pipelines, automation, and metric integrity to enable planning decisions and streamline reporting/governance outputs. The analyst will partner closely with Inventory Planning leadership to implement definitions, validations, and scalable reporting.

What You’ll Work On

· Build and maintain curated BigQuery tables/views that standardize inventory, demand, availability, open POs/in-transit, backorders, and KPI feeds.

· Write clean, performant SQL that powers weekly/monthly reporting and executive dashboards.

· Automate refreshes and reduce manual effort through validations, reconciliations, exception flags, and clear documentation.

· Support ABC/XYZ roadmap execution by producing required inputs/outputs, applying multiplier logic, and keeping the classification pipeline stable and easy to audit.

· Support forecasting improvements using Python (data prep, feature engineering, back-testing, evaluation) and help operationalize outputs into cadence reporting.

· Expand datasets with additional signals where available (promo flags/types, merchandising tags, launch/NPA indicators, traffic/CVR signals, marketing calendar attributes).

· Partner with Merchandising, Marketing Ops, Finance, and BI/IT to align definitions, improve data quality, and drive adoption of standardized metrics.

How Success Will Be Measured

· KPI tables and dashboard feeds refresh reliably with minimal manual intervention.

· Faster turnaround on leadership and merchant requests with consistent, traceable metric logic.

· ABC/XYZ outputs are accurate, on-time, and easy to maintain.

· Forecast inputs improve through better data structure and added business/marketing signals.

· Documentation and change control keep datasets stable as business rules evolve.

Required Qualifications

· 3–5 years in analytics/data roles (retail/e-commerce strongly preferred).

· Strong SQL and hands-on experience with BigQuery (or similar cloud warehouse).

· Working Python proficiency for analysis/automation (pandas/NumPy).

· Experience supporting BI dashboards and recurring reporting.

· Demonstrated ability to validate and reconcile metrics across sources, troubleshoot discrepancies, and document logic clearly.

· Strong problem-solving, attention to detail, and clear communication with business stakeholders.

Preferred Qualifications

· Familiarity with ML/forecasting workflows (feature engineering, evaluation, operationalizing outputs) to support forecasting and driver-based models in partnership with the team.

· Familiarity with Looker/LookML (or similar semantic layers).

· Exposure to dbt and/or orchestration tools (Airflow/Composer or equivalents).

· Comfort with inventory/planning concepts (WOS, aging, availability, lost demand, backorders) and classification/ranking approaches (ABC/XYZ, PFEP).

· Version control (Git) and basic engineering hygiene (testing, documentation, change logs).

Tools / Environment

BigQuery, SQL, Python, Looker, Jira/Confluence (or equivalent), Google Cloud tooling as applicable.

Responsibilities

• Management of the global Finance Operations function: accounts payable, corporate expenses, revenue, and banking operations 
• End-to-end financial process ownership, including procurement and supplier settlements, invoice and payment processing; intercompany transactions, revenue recognition, and reconciliation 
• Ensuring fast and high-quality financial period close (Fast Close) 
• Ensuring accuracy of financial data and minimizing errors 
• Management of accounts payable and employee corporate expenses (travel, advances, corporate cards) 
• Oversight of banking operations, reconciliations, and intercompany settlements 
• Automation and optimization of financial processes to reduce manual work 
• Monitoring key KPIs: processing speed, transaction cost, error rate, overdue and unreconciled transactions 
• Development and enforcement of financial operational policies and internal controls 
• Management of a distributed team and development of the Finance function

Requirements

• 5+ years of experience in Finance / FinOps / Accounting, including 3+ years in leadership roles within international tech companies or fintech 
• Experience managing distributed teams (AP, AR, Cash) 
• Strong experience in process design and building scalable workflows
• Experience transforming manual processes into automated solutions 
• Deep knowledge of ERP system architecture (BAS, SAP, Oracle, Microsoft Dynamics)
• Upper-Intermediate level of English

Will be a plus

• Experience in fintech 
• Participation in finance function transformation
• Knowledge of IFRS

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Dynamica Labs (Microsoft Solutions Partner for Business Applications ) is looking for a motivated  manual QA Engineer to join our growing team.

QA Engineer will work on testing workflows and entities in Dynamics 365(CRM), as well as web applications built in AngularJS, HTML, JQuery and JavaScript.

REQUIREMENTS:

- At least 0.5 year experience as manual QA engineer
-Completed QA courses or relevant QA training

- Knowledge of full-cycle web application software delivery process

- Ability to conduct comprehensive testing of applications and technologies

- Ability to maintain testing documentation (Test Plan, Test Cases, Test Report)

- English language — reading and writing at the Intermediate+ level

- Punctuality and attention to details

- Willingness and desire to learn related technologies

- Focus on results and successful closing of projects

BENEFITS:

- A London based company, Microsoft  Partner

- UK and US based clients only

- Opportunities for self-realization, professional and career growth

- Skilled management and mature processes

- Interesting and diverse projects

- Friendly team

- Transparent payment system

- Remote work

- Paid public holidays, annual leave, sick days

- Guidance, mentoring from senior personnel and training for Dynamics 365

We’re searching for a Data Operations Analyst to join our high-performing team responsible for upholding world-class data quality across our product and analytics environments. Our success—and our ability to innovate—hinges on having clean, reliable data readily available to the entire organization. When data is accurate and trustworthy, we can confidently make decisions, develop cutting-edge AI solutions, and offer unparalleled insights to our customers.

In this role, you will be a data analyst and detective owning the operational heartbeat of our data processes, overseeing recurring processes to uncover potential improvements, collaborating with Engineering and Data Science on solutions, and continuously refining workflows for efficiency and scale. You have a keen eye for detail and are willing to go deep root-causing when the data doesn’t align with expectations. You’ll follow standard operating procedures (SOPs), service-level agreements (SLAs), and other best practices that elevate the team’s performance and ensure seamless cross-functional collaboration.

If you want to help define the next generation of data-powered products in a massive industry, this is the perfect opportunity for you. Expect autonomy in your work, support from a team that values continuous learning, and the chance to directly shape our solutions and strategy.

Project is a leading New York-based data and AI software specializing in the $2.3 trillion dollar building materials industry. Our platform, powered by advanced Machine Learning and Artificial Intelligence, provides manufacturers with a data-driven approach to better service customers and grow their relationships with key accounts. By simplifying massive datasets into actionable business insight, we help businesses make data-driven decisions to optimize pricing, inventory, and product assortment.

Our values
- We value execution: momentum is everything
- Belief in the power of positivity: we are encouraging and take risks
- Proactive ownership: we are passionate about driving financial value with a creative data product
- Foster collaboration: we welcome help and always extend a helping hand, internally and externally

Requirements

- Education: Bachelor's degree in a technical field (e.g., Industrial Engineering, Information Systems) or equivalent practical experience in a data-heavy environment.
- Experience: 1–3 years of experience as a QA Analyst, Data Analyst, or similar role.
- Technical Proficiency: Strong proficiency in SQL and familiarity with data warehousing solutions (e.g., Snowflake, Google BigQuery, ClickHouse).
- Coding: Experience cleaning and normalizing key data sources using SQL and Python.
- Visualization: Experience building and using data visualization tools (e.g. Hex, Preset, Tableau) is a plus.
- Math & Stats: An understanding of statistical measurements of accuracy (e.g., correlation, variance).
- Automation: Experience identifying and executing operational improvements through automation.

Who You Are (Attributes)
- An Owner: You maintain an attitude of ownership of your work and adopt strong organizational skills.
- A Self-Starter: You adopt a self-starter mentality and inspire other team members to do the same.
- A Collaborator: You possess effective communication and collaboration skills, with the ability to work well in a team environment.
- A Clear Communicator: You are adept at clear, concise written and verbal communication, comfortable interacting with both technical and non-technical audiences.
- Resilient: You have the ability to prioritize tasks and manage time effectively in a fast-paced environment.

Responsibilities

- Be the Data Detective: Perform root cause analysis using SQL and Python to uncover nuances and issues with the data, ensuring nothing slips through the cracks.
- Drive Quality Assurance: Conduct QA procedures and regular backtesting processes to pinpoint opportunities for enhancing data accuracy and consistency.
- Engineer Automated Solutions: Identify process improvements through automation and work hand-in-hand with Engineering teams to build automated solutions.
- Optimize Data Pipelines: Clean and normalize key data sources and collaborate with Engineering to refine systems, ensuring data flows smoothly from source to destination.
- Visualize Health: Build data visualizations that support you and your teammates’ day-to-day QA workflows.
Communicate & Align: Communicate updates and progress to Product, Analytics, and other stakeholders, ensuring alignment on priorities and timelines.

Cooperation terms

- B2B cooperation under a Consulting Agreement

- 12 days of Paid Time Off per year

- 5 days of Medical Time Off per year

- 3 paid holidays per year

- Psychologist Consultations for mental well-being

- Professional Development Budget — courses and conferences

- English lessons

Dynamica Labs invites a Junior Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  field 
• Experience working in an IT company 
• Experience as a PM or project management courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Flexible work schedule, remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

You are a person who loves watching tables, review that everything works
You were a spider in your previous life and you hate it when some thread does not work
You love finding any issues in the system and drilling in the issues as far as you can
You enjoy working in untypical hours. [ Evening shifts ] [ Early morning shifts ]
You feel that you can make streaming services work seamlessly. By addressing issues as fast as you can
Join the content experts team to watch content and content tools to deliver the best quality possible with no threads broken

Requirements:

• At least 1-year experience in a similar position (Product Support or relevant experience etc.)
• Good English language skills (at least intermediate spoken and written level)
• Strong knowledge of ticketing systems and troubleshooting workflows.
• Jira, Grafana, Datadog knowledge
• Networking understanding

Good to have:

• Automation scripting, and tech support skills
• Cloud computing
• Web applications and servers architecture understanding,
• HTTP, REST API Monitoring tools and principles
   

Job responsibilities:

Shift Details & Work Schedule:

• Hours: 30–40 hours per week
• Shifts: 6:00 AM – 3:00 PM or 2:00 PM – 11:00 PM, Monday through Sunday
• Note: Flexibility is required. Shifts may include 8–12 hours on weekends and/or additional night shifts based on client requests

Key Responsibilities:

During your shift, you will be responsible for monitoring, triaging, and escalating issues during non-regular working hours. Specifically, you will:

• Monitor content streaming tools to identify and report any system issues
• Monitor content delivery tools to detect and troubleshoot transcoding errors
• Ensure third-party vendor tools and integrations are working seamlessly
• During monitoring downtime, review streaming content and provide quality feedback

Our client is a performance rights organization in the United States. It collects blanket license fees from businesses that use music, entitling those businesses to play or sync any songs from the client’s repertoire of over 22.4 million musical works. On a regular basis, the client distributes the money to songwriters, composers, and music publishers as royalties to those members whose works have been performed.

Requirements:

• Databricks Expertise: Minimum of 3+ years of proven, previous Databricks administration experience in a complex, multi-tenant enterprise environment.
• Advanced Terraform: Strong Terraform skills. You must have hands-on experience building and maintaining reusable modules specifically utilizing the Databricks Terraform Provider.
• Strong understanding of cloud-native IaC (Infrastructure as Code) like Terraform for automating instance provisioning
• Cloud IAM Mastery: Deep, practical knowledge of Cloud Identity and Access Management (IAM), including writing secure IAM policies, managing roles, cross-account access, and secrets management.
• Robust cloud networking experience
• Scripting: Proficiency in Bash

Job responsibilities:

• Environment Ownership: Own the technical implementation of all Databricks environment configuration changes across multi-workspace environments.
• Platform Lifecycle: Manage Databricks runtimes, cluster policies, and coordinate seamless platform upgrades.
• Infrastructure as Code (IaC): Utilize strong Terraform skills to programmatically provision, update, and manage all Databricks resources (workspaces, clusters, tokens, policies) and cloud infrastructure, eliminating manual configurations.
• Cloud Security & Identity (IAM): Architect and enforce secure access models. Manage Cloud Identity and Access Management (IAM) integrations for users, groups, and service principals.
• Secure Cloud Networking: Design, implement, and maintain secure cloud networking architectures for Databricks.
• Cost Optimization: Actively review current environment setups—including cluster configurations, instance types, and data storage parameters—to identify and execute cost-optimization opportunities.
• Efficiency Strategies: Provide expert input on automation, auto-scaling, and monitoring strategies to drastically reduce ongoing compute and storage costs.

We are looking for a talented, experienced, and highly hands-on Agentic Tools Architect to design and modernize business-critical operational platforms and transform them into AI-native, agent-operable systems.

This role combines deep expertise in business systems and operational processes with hands-on engineering, architecture, and agentic AI implementation. The ideal candidate has strong Ruby on Rails experience, understands platforms such as Odoo, Redmine, and GitHub, and has practical experience building AI-agent workflows, integrations, APIs, and automation in production environments.

What You'll Do

• Own the architecture and feature roadmap for operational platforms, from business-process discovery through design, planning, and implementation.

• Design cross-system workflows and integrations that connect business operations, delivery, support, finance, and engineering processes into a coherent operational platform.

• Design secure, agent-operable interfaces using APIs, MCP servers, webhooks, and automation that allow AI agents to safely read, create, route, and resolve operational work.

• Lead the modernization of legacy business systems, including version upgrades, replacement of manual workflows, and migration away from fragile customizations.

• Architect and develop Redmine plugins and Rails-based extensions, Odoo modules, and GitHub Apps/Actions.

• Build upgrade-safe customizations using clean interfaces, contract-first APIs, testing, and well-defined migration strategies.

• Establish standards for access control, data integrity, observability, testing, and human-in-the-loop controls for AI agents operating in business-critical systems.

• Review architectural and implementation changes, including AI-generated code and agent-authored configurations.

What We're Looking For

• 10+ years of experience in software engineering, business-systems architecture, platform engineering, or a related field.

• Expert-level Ruby on Rails experience, ideally including production development or maintenance of Redmine plugins or comparable Rails-based extensions.

• Strong understanding of business processes across operations, delivery, support, finance, and engineering.

• Practical experience with agentic AI development, including MCP, LLM tooling, AI-assisted automation, or agent-orchestrated workflows in production.

• Strong experience designing and building plugins, modules, integrations, and extensions that remain maintainable and upgrade-safe across product versions.

• Strong API and integration design skills, with an understanding of how human workflows, AI agents, and underlying business systems should interact.

• Strong focus on clean, tested, production-grade engineering and reliable systems.

• Experience working with operational platforms such as Odoo, Redmine, GitHub, ERP, ITSM, DevOps, or comparable business-critical systems.

Nice to Have

• Python and Odoo module development experience.

• Strong PostgreSQL knowledge.

• Experience modernizing or migrating legacy systems across major product versions.

• Experience in SaaS, scale-up, or PE-backed environments.

• Experience working with remote and globally distributed teams.

• Comfortable operating in high-ownership, ambiguous environments where you are expected to design solutions rather than simply implement predefined requirements.

This is a hands-on architecture and engineering role for someone who can bridge business operations, enterprise tooling, software engineering, and agentic AI to build the infrastructure required for AI-driven operations at scale.