Jobs at Djinni

We are looking for a skilled Shopify Developer to join our team. This is a part-time role where you will work on tasks as they become available.
 

Requirements:

— 2+ years of commercial experience in PHP Laravel and composer.
— 3+ years of Shopify development experience.
— Shopify Plus development experience, including Apps, Shops, migrations, and tools (Liquid, GraphQL).
— Experience in developing apps published on Shopify Marketplace. 
— 2+ years of experience with JavaScript (TypeScript and React).
— Strong expertise in HTML5, CSS3, and JavaScript.
— Experience with MySQL and Shopify API. 
— Proficient with GIT.
— Experience in speed optimization and SEO. 
— Knowledge of working with Amazon integrations.
— English level: Upper-Intermediate or higher (able to communicate with clients).
 

Will be a plus:

— Solid experience in adaptive/responsive and cross-platform design.
— Experience with other e-commerce platforms. 
— Hands-on experience in custom web applications development. 
— Familiarity with tools like Gulp, Grunt, Webpack, etc.
 

Responsibilities:

— Develop, customize, and optimize Shopify stores.
— Work with Shopify API and integrations. 
— Implement new features and troubleshoot issues. 
— Participate in the development of new projects on the Shopify platform. 
— Support existing projects. 
— Opportunity to influence the development process and suggest innovative solutions.
 — Build and maintain Shopify applications (e.g., connectors).
 

We offer:

— Flexible work schedule. 
— Opportunity to work remotely (home office). 
— A friendly team and supportive management. 
— Chance to work on impactful projects.

Stay Group is an innovative Marketing Сompany with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. We are currently seeking an ideal VIP Account Specialist who involves re-engaging former VIP players, increasing their activity, analyzing potential VIP players in online casinos, converting them into loyal customers, and fostering positive feedback from clients regarding service and company attitude.

Responsibilities:

• Analyze player behaviors and preferences to tailor exclusive offers, rewards, and experiences.
• Build and maintain strong relationships with VIP players, catering to their individual needs and preferences.
• Act as the primary point of contact for escalated VIP queries or issues, ensuring swift resolution.
• Collaborate with marketing, product, and customer support teams to align VIP initiatives with overall business objectives.
• Design personalized VIP journeys to enhance player engagement and loyalty.
• Prepare regular reports on VIP activity, player feedback, and program performance, offering insights for continuous improvement.

Requirements:

• Minimum 2 years as a VIP Manager/Sales/Shift experience.
• Sales experience in online iGaming or similar internet services.
• Ability to communicate with clients via phone, messenger, email, and SMS.
• Familiarity with internet technologies and a willingness to learn quickly.
• High motivation for achieving results in a competitive environment.
• Online iGaming experience, SoftSwiss work is a significant plus.
• Upper-intermediate English level.

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
   
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

We are looking for a Trainee / Junior Sales Manager aspiring to become a sales professional and ready to grow in Lead Generation and Full-Cycle Sales. You’ll work closely with a seasoned mentor, follow an internal training program, and benefit from established processes and strategies developed by the sales team.

Requirements

🔹Driven to grow in Lead Generation and Full-Cycle Sales
🔹Upper-Intermediate English is a must (writing and speaking)
🔹Advanced planning and critical thinking skills
🔹Superb(!) interpersonal and communication skills
🔹Proactive approach to solving tasks
🔹Result-driven mindset

Will be a helpful

🔹Education or any experience in B2B Sales
🔹General understanding of software development

Responsibilities

🔹Follow the individual training program and then gradually grow to Full-Cycle Sales: from lead generation, market analysis, and value proposition development to deal closing
🔹Generate leads using various channels (including resources like Upwork and LinkedIn)
🔹Develop relations with potential clients to find how we can help them achieve their goals
🔹Work with team managers to develop the best-selling strategy for every team and domain
🔹Research and employ new channels and strategies as a part of sales department effort
🔹Learn from technology experts, contribute to selling points and proof-of-expertise materials
🔹Work on completing all milestones on your path to becoming an expert Sales Manager
🔹Break and improve the process when it is necessary and be your best self! ;)

We offer

🔹Individual mentoring, sharing knowledge to polish your skills and develop your personal strategies
🔹Opportunity to work with potential clients from the US, EU, UK, Canadian and Australian markets
🔹Cutting-edge sales workflow and processes focused on continuous improvement and innovation
🔹Open environment and support that facilitates professional freedom and growth
🔹Compensation that scales with your skills and experience

Benefits

We offer several benefits for the team members to improve their quality of life and help with achieving professional development goals.

Professional

🔹Compensation for professional certifications, courses, IT conferences, and events
🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule
🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are also frequent team retreats, leisure activities, and holiday celebrations
🔹Gifts on personal and professional anniversaries and movie nights
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹We compensate some expenses on recreational activities, including various sports, dance lessons, and yoga sessions
🔹Partial reimbursement for medical expenses
🔹You are a part of a team, we help each other when life knocks one of us down 🤠

We are driven to be the best, grow, improve, and innovate. We would welcome a like-minded person to become an invaluable part of our team!
 

We are seeking a talented and experienced AI Engineer with a Data Science background to join our professional services team of 50+ engineers. The position is available full-time, with part-time arrangements possible for the right candidate. This remote-first role focuses on Generative AI development, specifically building and deploying advanced Large Language Models (LLMs) and AI agents. You'll work with state-of-the-art foundation models through platforms like AWS Bedrock and GCP Vertex AI to develop innovative GenAI applications and scalable AI infrastructure for our clients.

Key Responsibilities:

Generative AI Development:

• Design and implement production-ready generative AI applications and AI agents using foundation models and cutting-edge protocols like MCP and A2A
• Fine-tune and optimize LLMs for specific use cases and domains
• Create and maintain prompt engineering strategies and evaluation frameworks
• Design and deploy autonomous AI agents with targeted capabilities

AI/ML Engineering:

• Build end-to-end LLM pipelines for fine-tuning, deployment, and monitoring
• Implement RAG (Retrieval-Augmented Generation) systems
• Create efficient vector storage and embedding solutions

Infrastructure and Operations:

• Build and maintain robust AI infrastructure using AWS and GCP services
• Implement monitoring systems for model performance and infrastructure health
• Optimize cloud resources for cost-efficiency while maintaining performance

Preferred Qualifications:

• 4+ years of experience in AI, machine learning, or data science, with a recent focus on Generative AI
• Strong programming skills and experience with LLM and Agent frameworks (LangChain, CrewAI)
• Expertise in cloud platforms (AWS, GCP) and containerization technologies
• Deep understanding of LLM operations, including prompt engineering and RAG
• Experience with vector databases and semantic search implementations
• Experience building and deploying AI agents using modern frameworks
• Strong analytical and problem-solving abilities

Employment Options:

• Full-time position (40 hours/week)
• Part-time arrangements available for qualified candidates (minimum 20 hours/week)

Benefits:

• Potential career paths include AI Team Lead
• Collaborative remote team environment
• Opportunity to contribute to open-source GenAI initiatives and research publications

We are a global product company operating in the iGaming sector, with a strong presence across the world. To further our growth and uphold our standards of excellence, we are thrilled to offer an exciting opportunity for a driven and experienced Affiliate Team Lead to join our dynamic team.

Key skills:

• Experience in Affiliate marketing (betting-gambling) from 3 years;
• Experience in the position  Senior/Team Lead of Affiliates from 2 years;
• Successful experience of working in international markets.
• Understanding metrics and ability to qualitatively analyze traffic
• Successful experience in scaling affiliate marketing results
• Effective management of processes and interactions
• Building, training, motivating and mentoring an affiliate marketing team.
• Strategic thinking
• English - Upper-Intermediate level;
• High level of communication skills;

Key Responsibilities:

• Regular audit of old and new partners;
• Monitoring the implementation of KPIs by partners;
• Reactivation of old partners;
• Development of a strategy for the region together with the Head and CMO;
• Regular reporting: daily, weekly, monthly;
• Constant monitoring of Global markets in search of new
  solutions to attract partners;
• Visiting conferences and managing the team according to the schedule of meetings and contacts;
• Management and monitoring of the implementation of the affiliate team in the European market;
• Mentoring and adapting new managers;
• Regular testing of funnels to improve the conversion of partner results;
• Participation in the development of retention strategies to increase partner conversion;
• Regular interaction with departments: marketing, CRM, design;
• Participation in professional conferences.

Benefits:

• Flexible Working Environment: Work from our modern Limassol office or remotely from any location. 
• Annual Loyalty Bonus: Receive a yearly bonus every February as recognition of your dedication. 
• Professional Growth: Attend global exhibitions and conferences, and improve your skills with company-sponsored English courses. 
• Performance Reviews: Regular feedback sessions to track progress and discuss career development. 
• Team Spirit: Participate in teambuilding activities and company-wide celebrations. 
• Personal Milestones: We celebrate your important life events, from birthdays to professional achievements.

Join us for an innovative journey where your expertise shapes our brand's success. In a collaborative setting with growth opportunities, you'll lead the iGaming evolution. Ready to shape the future? Apply now!

Requirements:

• 2+ years of experience with PHP (hands-on development).

• Solid experience with the Laravel framework.

• Knowledge of JavaScript (bonus if you’ve used ES2015+).

• Good HTML & CSS knowledge with 2+ years of experience in layout development.

• Experience with databases (e.g., MySQL, MongoDB, or others).

• Familiarity with package managers (composer, npm, yarn).

• Understanding of OOP and MVC architecture.

• English: Intermediate level (focus on written communication).

Nice to Have (but not required):

• Experience with modern tools: PHP8+, SASS, TypeScript, Webpack, Babel.

• Familiarity with version control systems like Git or SVN.

Responsibilities:

• Develop new applications, features, services, and APIs using Laravel and JavaScript.

• Create and maintain responsive, high-quality layouts using HTML and CSS.

• Stay up-to-date with new technologies, trends, and best practices in web development.

• Collaborate with team members to ensure efficient and high-quality internal processes.

• Participate in technical discussions and code reviews, applying critical thinking and contributing to the team’s growth.

• Focus on delivering clean, maintainable code with an emphasis on simplicity and usability.

What We Offer:

✔️ Stable and competitive salary with regular performance-based reviews.

✔️ Opportunities for career growth and continuous skill development.

✔️ Work on innovative projects using cutting-edge technologies.

✔️ A dynamic environment with minimal bureaucracy to focus on delivering results.

✔️ Professional bookkeeping and tax support.

✔️ Compensation for external English language training.

Why Join Us?

We’re a dynamic team passionate about creating impactful projects. At CUDEV, you’ll grow professionally while collaborating with experienced colleagues in an environment that fosters creativity, innovation, and continuous learning.
 

Team Summary 

Our User Acceptance Testing & Market Research team is a group of experts focused on validating product functionality from a user perspective to support successful go-to-market decisions. The team collaborates across Product, Design, and Engineering departments to provide data-driven recommendations for feature improvements. We approach all testing from an end-user perspective to ensure optimal customer experience. Our approach combines early engagement, iterative feedback, and data-informed decisions to identify usability gaps, align with business goals, and enhance user experience. 

Job Summary
This role suits someone naturally curious, with strong critical thinking and ability to work independently in a dynamic, multi-cultural and diversified environment.
 

Responsibilities and Duties

• Conduct in-depth research to fully understand product features, functions, and intended use cases.
• Perform user acceptance testing of software and hardware following real-world scenarios at testing sites.
• Identify bugs, inconsistencies, or user experience issues through structured and exploratory testing.
• Collaborate with internal teams—including Product, Engineering, and Program Management — to clarify testing needs and share key findings.
• Interpret test findings to generate actionable insights, prepare reports, and create presentations for stakeholders.
• Monitor and analyze competing products and technologies in the market, providing benchmarking comparisons and highlighting strengths and areas for improvement.
   

Qualifications and Skills

• 1+ years of experience in manual testing with emphasis on UAT and market research.
• Knowledge of QA methodologies and familiarity with common tools (Jira, Confluence, etc).
• Experience in testing software and hardware in a production environment.
• At least Upper-Intermediate level of written and spoken English.
• Strong communication and collaboration skills with a customer-focused mindset.
• Proven analytical and presentation skills.
   

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Remote working mode is available within Ukraine only.
• Free meals, fruits, and snacks when working in the office.

The Role

We are looking for a highly motivated Service Desk Engineer to join our team. You will be responsible for providing internal customer support for IT-related issues. Primarily, you will act as a 1st Line Support Engineer, but you may also be assigned more advanced system administration tasks depending on your skills and capabilities.

What You Will Be Doing

• Registering, prioritizing, and documenting incoming questions and service desk tickets, and routing the tickets to relevant teams if needed.
• Supporting customers locally in the office and remotely.
• Installing and configuring software on customer equipment.
• Performing routine software and hardware maintenance.
• Working closely with the IT team to resolve any IT-related issues.
• Performing routine access management tasks (password resets, enabling/disablingusers, etc.).
• Performing some system administration tasks (specified additionally, with education provided if needed).
• Providing customers with guidelines and producing user manuals.

What you need for this Position

• Advanced user of Windows, MacOS, and Unix systems.
• Basic understanding of MS Active Directory and computer networking, including DHCP, DNS, and OSI model.
• Eagerness to grow professionally in IT.
• Customer-oriented mindset.
• Accuracy, punctuality, and discipline.

Nice to Have

• Some scripting experience (Bash, PowerShell, Python).
• At least one year of working experience in a similar position.
   

What we offer for your success

• Very warm and friendly working environment and flexible working schedule.
• 20 days off + paid national holidays, and 12 sick days paid by the company per year.
• Medical insurance, and health protection programs (with COVID-19 and dental coverage).
• Continuous professional development and growth opportunities.

Triangu is an IT consulting company specializing in AWS cloud solutions, Atlassian ecosystem, and DevOps services. We help businesses optimize cloud infrastructure, automate workflows, and streamline IT operations using cutting-edge technologies.

We are looking for a high-performing Sales Manager to drive business growth by acquiring new clients, developing relationships, and expanding our consulting services, IT solutions, and product offerings.

If you have a strong background in IT sales, solution selling, and strategic business development – let’s talk!

🔹 Requirements

✔ 1+ year of experience in sales (IT Sales is a plus).
✔ Experience in selling consulting services, service offerings, or technology products.
✔ Strong B2B sales & relationship management skills.
✔ Understanding of IT solutions, and business needs.
✔ Ability to identify client pain points and propose customized solutions.
✔ Excellent communication, negotiation, and presentation skills.
✔ Good English - upper-intermediate at least.

🔹 Key Responsibilities

✅ Develop and execute sales strategies for consulting services, IT solutions, and products.
✅ Identify and engage potential clients, managing the full sales cycle.
✅ Negotiate contracts and ensure a smooth client onboarding process.
✅ Track sales performance, pipeline, and KPIs using CRM tools.

🔹 What We Offer

🎯 Competitive salary + commission-based incentives
📈 Exciting projects with enterprise-level clients
🎓 Professional growth & certifications (AWS, Atlassian, Sales Training)
🖥 Flexible work environment (remote)

🚀 Join our team and help businesses transform with our IT consulting, services, and products! 🚀

Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.

Fluix is a B2B product under the Readdle umbrella. It’s a web app designed to help teams in field service industries work smarter, not harder. Our mission is to simplify complex processes like inspections, compliance, and equipment monitoring, so our customers can stay focused on staying safe and productive. We’re proud to support business like RWE, Emerson, Siemens Gamesa, Multivac, and many other industry leaders around the world.

We’re hiring a Senior Creative Copywriter to shape our brand voice and messaging across platforms. You’ll help introduce Fluix to new audiences, build trust with field professionals, and position us as a reliable partner in the field services space.If you’re a storyteller who can turn complex ideas into clear, compelling content—we want to hear from you.

 What you will do:

• Own the messaging for our key digital assets, including landing pages, the core website, and critical user funnels. Your primary goal will be to measurably increase conversions. You will also audit and refresh existing web pages for clarity, SEO alignment, and conversion performance.
• Go beyond just writing. You will develop data-informed hypotheses for copy, partner with marketing and product to run A/B tests, and optimize the entire user journey through clear, compelling language.
• Collaborate closely with product experts to deeply understand Fluix, translating complex technical features into clear, desirable benefits that resonate with our target audience.
• Maintain a distinct and authoritative brand voice that sets us apart in the B2B market, ensuring consistency and creativity across all core marketing assets.
• Co-create our content strategy for LinkedIn and participate in conversations across the platform to build our brand and engage with our community.

About you:

• Proven B2B SaaS Experience: you have 5+ years of experience as a conversion-focused copywriter, with a strong background in the B2B software or technology space.
• A Portfolio That Screams "Conversion". Your portfolio must feature concrete examples of B2B landing pages, websites, or demand-generation assets you've written. We'd love for you to walk us through the strategy and results.
• A Strategic & Analytical Mindset; understanding user psychology, A/B testing principles, and how copy impacts the entire customer experience. You use words to solve business problems.
• You are a master of English grammar, style, and tone, able to write with clarity, precision, and creativity.

Why You'll Love This Role:

• High Impact: you will be a key driver of our marketing success, and you will see the direct impact of your work on the company's bottom line.
• You will have a deep strategic focus - this is a chance to move beyond day-to-day content creation and focus on the high-level strategic work that truly moves the needle.
• You'll work with a talented team but have the autonomy to own your projects and lead the copy strategy.

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

Deviark is an international software development company specializing in IT consulting, project management, and software development.

The main areas of expertise are native Android/iOS apps and web solutions.

Our mission is to provide our clients with solutions that help them succeed. We work at the highest level of quality and productivity.

Our team is expanding, and we are looking for new talent. This time we are actively looking for a Middle+ FullStack developer.

You are our ideal candidate if:

— You have at least 3-4 years of commercial experience;

— Experienced in Node.js (Nest.js), React (NextJS), TypeScript

— Understand the entire web development process (design, development, and deployment);

— Have an Intermediate English level (at least).

What we can offer:

— Competitive payment;

— Regular inspection of wages and qualifications;

— Free English language courses in the company;

— Professional development and growth;

— Conferences/certifications/seminars are paid for by the company.

If you recognize yourself in the description, send your resume as soon as possible. If your experience is relevant to the position, our recruiter will contact you within 5 working days.

Join us and become a part of our Deviark Team of Professionals!

Requirements:

• 2+ years of experience with PHP (hands-on development).

• Solid experience with the Laravel framework.

• Knowledge of JavaScript (bonus if you’ve used ES2015+).

• Good HTML & CSS knowledge with 2+ years of experience in layout development.

• Experience with databases (e.g., MySQL, MongoDB, or others).

• Familiarity with package managers (composer, npm, yarn).

• Understanding of OOP and MVC architecture.

• English: Intermediate level (focus on written communication).

Nice to Have (but not required):

• Experience with modern tools: PHP8+, SASS, TypeScript, Webpack, Babel.

• Familiarity with version control systems like Git or SVN.

Responsibilities:

• Develop new applications, features, services, and APIs using Laravel and JavaScript.

• Create and maintain responsive, high-quality layouts using HTML and CSS.

• Stay up-to-date with new technologies, trends, and best practices in web development.

• Collaborate with team members to ensure efficient and high-quality internal processes.

• Participate in technical discussions and code reviews, applying critical thinking and contributing to the team’s growth.

• Focus on delivering clean, maintainable code with an emphasis on simplicity and usability.

What We Offer:

✔️ Stable and competitive salary with regular performance-based reviews.

✔️ Opportunities for career growth and continuous skill development.

✔️ Work on innovative projects using cutting-edge technologies.

✔️ A dynamic environment with minimal bureaucracy to focus on delivering results.

✔️ Professional bookkeeping and tax support.

✔️ Compensation for external English language training.

Why Join Us?

We’re a dynamic team passionate about creating impactful projects. At CUDEV, you’ll grow professionally while collaborating with experienced colleagues in an environment that fosters creativity, innovation, and continuous learning.
 

We are looking for a Product Analyst. With global revenues expected to exceed $400 billion by 2027, the social networking industry is one of the most fast-growing and lucrative digital markets worldwide. We don't just watch this growth, we drive it! At United Tech, your impact will go beyond charts and dashboards. You will join a team that values data as a strategic asset and empowers analysts to shape product decisions, identify opportunities, and directly influence business outcomes.

About the product: Join us in developing a web communication platform that connects users from all over the world! Since 2020, our platform has been a trusted space for long-term users, offering 24/7 communication and content sharing with ease. Thanks to our high-performance capabilities and intuitive UX/UI design, we stand out in a competitive market. With no ads and a unique approach to monetization, we are continually enhancing the user experience. Here, you will find a supportive team that values your input and encourages growth. Whether through mentorship from senior experts or the opportunity to directly influence the product, your contributions will be felt. Plus, with a strong, independent team and a successful, profitable product, we’re on a mission to break into the top 5 international social networking platforms. 

 

In this role, you will
 

• Analyze user behavior, product performance, and trends to provide actionable insights that shape product strategy and roadmap
• Collaborate with product managers and stakeholders to define critical product metrics, set success benchmarks, and develop dashboards to track ongoing performance
• Perform cohort analyses, funnel evaluations, A/B test assessments, and churn investigations to uncover growth opportunities and user friction points
• Build scalable SQL queries, data models, and BI dashboards (e.g., in Tableau, Looker, Power BI) to support self-serve analytics and empower team autonomy
• Conduct product research to support strategic decisions and new feature development

It’s all about you

• 3+ years of experience in product analytics, business intelligence, or data analysis, ideally in tech
• Strong understanding of product metrics, unit economics, and user behavior analysis
• Ability to translate business questions into data problems and data insights into product recommendations
• Advanced SQL: ability to write complex queries for large, distributed datasets
• Proficiency in data visualization tools such as Tableau, Looker, Power BI, or similar
• Experience with A/B testing and experimentation design
• Strong skills in Python or R for statistical analysis, modeling, and automation
• Familiarity with data warehousing and analytics engineering tools (e.g., dbt)
• Structural thinking and attention to detail
• English B2 or higher
•  

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
  
   

Hiring process
 

• Intro call
• Technical Interview
• Hiring Team Interview
• Final Interview
• Reference check
• Offer
   

Lovat is looking for a Support Manager (no experience required)!

About Lovat:

Lovat provides comprehensive tax management solutions through a cutting-edge software platform. We empower businesses to navigate the complexities of tax management effortlessly, ensuring compliance, efficiency, and sustained success.

About the Role:

This is a full-time remote opportunity for an enthusiastic individual to join our growing support team. As a Support Manager, you will:

• Provide exceptional support to our clients, addressing inquiries and resolving issues promptly.
• Maintain and nurture relationships with existing clients to ensure their ongoing satisfaction.
• Collaborate with the sales team to identify opportunities for enhancing client experience and retention.

• Analyze client feedback and support data to inform improvements in our services and platform.

   

Qualifications:

• Excellent communication and interpersonal skills (written and verbal).
• Strong organizational skills and attention to detail.
• A passion for learning and a willingness to grow.
• Advanced or Upper Intermediate level of English and Russian language.

• Ability to work independently and as part of a team.

   

Bonus points:

• Experience in customer support or a related field (a plus, not mandatory).

• Fluency in Italian, French, or German (a valuable asset).

   

We offer:

• A supportive and collaborative work environment.
• Opportunity to learn from experienced professionals.

• Competitive salary and benefits package.

   

Monthly Base Salary:

• First Month: 750 EUR 

• Third Month: raise of 100-150 EUR gross is possible (dependent on client satisfaction and support metrics)

   

If you are a highly motivated individual with a passion for helping others, we encourage you to apply!

We look forward to hearing from you!

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. You’ll find a creative approach to solving complex challenges, efficient project management, and a continuous improvement process with us.

Requirements:

- Strong proficiency in JavaScript/TypeScript.
- Experience with React, Next.js.
- Familiarity with Redux/React Redux.
- Experience working with REST API and HTTP methods.
- Proficient in using Git.
- Еxperience with Node.js, specifically using Express.js and Nest.js frameworks.
- Hands-on experience working with GraphQL APIs.
- Proficiency in working with various databases such as MongoDB, Redis, MySQL, and PostgreSQL.
- Prisma.js, TypeORM, and Sequelize.
- Proficient spoken English (B1-B2 level).

What We Offer:
- Flexible working hours.
- A friendly and welcoming work environment in a comfortable office.
- Official employment with a competitive salary based on your experience and skills.
- An exciting opportunity to contribute to innovative projects.