Jobs at Djinni

Are you passionate about WordPress and eager to push its boundaries? Do you have a firm grasp of both front-end and back-end development? Then join our team and help build beautiful, cutting-edge, high-performing WordPress solutions.

We are an innovation-driven WordPress agency with expertise covering the entire website creation process. Our clients are enterprise-level companies, medium-sized businesses, and start-ups. 

You responsibilities:

• Develop and maintain pixel perfect WordPress websites and e-commerce solutions
• Create plugins for WordPress
• Build Gutenberg blocks
• Collaborate with designers, developers, and clients to deliver tailored solutions
   

Our requirements:

• At least 3 years of commercial experience with WordPress development
• Have experience making native Gutenberg blocks
• Have worked with the Full Site Editor
• Deep understanding of JS, HTML, SCSS, PHP and MySQL
• Git and Git Flow
• Know how to use WordPress Coding Standards (PHP CodeSniffer)
• Know how to make websites load faster (Google PageSpeed Insights)
• Can write your own plugins, themes, and clean, well commented code
• Can work well in a team, work on your own, and organize your work well
• Can make websites that work well on different devices and resolutions
• Can speak English at least at a B1 level

Nice to have:

• AI passionate
• DevOps skills

We will harmonize perfectly if you are:

• A team player
• Reliable and committed to quality
• Ambitious
• Constantly seeking knowledge
• Eager to try new tools and develop new skills

What we offer:

• Competitive salary based on experience
• Flexible working hours and remote work options
• Opportunity to work on diverse and exciting WordPress projects
• Professional development and training opportunities
• Supportive and collaborative team environment
• Modern tools and technologies to enhance your workflow
• Long-term cooperation with growth opportunities

The Role

We’re looking for a Strong Junior/Middle Full Stack Angular/.NET Developer who is eager to learn, grow, and contribute to real-world projects from day one. This is a great opportunity if you have a solid foundation in programming and want to put your skills into practice while building modern, user-friendly applications.

In this role, you’ll work closely with experienced developers, gaining hands-on experience in Angular, .NET Core, and MS SQL. You’ll be part of a supportive team that values collaboration, knowledge sharing, and continuous improvement.

📋Key Responsibilities

• Assist in identifying and fixing bugs and issues in the codebase
• Contribute to front-end development using Angular by designing and implementing user-friendly interfaces
• Support database maintenance tasks, including writing SQL queries and helping optimize performance
• Participate in code reviews with more experienced developers to learn best practices and coding standards
• Help refactor existing code to improve efficiency, readability, and maintainability
• Collaborate closely with senior developers, gaining hands-on experience and guidance in both front-end and back-end development

📝Requirements

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software development principles and best practices
• Demonstrated coding skills with pet projects available on GitHub (or similar platform), preferably in C#
• Hands-on (non-commercial) experience with:
  • .NET Core (EF Core, MVC, Onion Architecture, or CQRS)
  • SQL databases
• English proficiency at B2+ level
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities
• Experience with Angular (or any other JS) framework

What We Offer

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects.

Apply now!

Senior Software Engineer, Full-Stack & AI Systems

Role Overview 

We are seeking a Senior Software Engineer to architect and scale our platform-level agentic AI systems. This role combines full-stack engineering excellence with deep expertise in LLM-powered experiences. You’ll design, implement, and optimize core components across frontend, backend, and model integrations, while driving engineering direction in close collaboration with our co-founders. Your work will directly shape the reliability, speed, and cohesion of company’s multi-agent ecosystem.

Key Responsibilities 

• Architect and implement cross-agent systems that power core platform experiences.
• Build and scale full-stack product components using TypeScript/React and Python services.
• Integrate LLMs into production workflows with strong contracts, observability, and test coverage.
• Develop shared UI components and typed SDKs to unify cross-agent experiences.
• Lead engineering direction, collaborating with founders and cross-functional stakeholders.

Requirements

• Senior-level full-stack experience in React, TypeScript, and Python.
• Proven ability to design, ship, and scale LLM-powered applications.
• Expertise in API design, streaming, and CI/CD pipelines.
• Strong cloud infrastructure background (AWS, GCP, or Azure).
• Track record of building reliable systems with measurable performance and error budgets.

Nice-to-Have 

• Experience with WebRTC or audio-aware UI design.
• Hands-on work with agentic AI frameworks.
• History of creating design tokens, SDKs, or cross-agent platforms.

First-Month Focus

• Audit current cross-agent flows for UI/UX cohesion.
• Implement shared components and typed contracts for reliability.

• Establish instrumentation for frontend performance and model round-trip tracing.

   

Success OKRs (90 Days)

• Deliver end-to-end tested, production-grade agentic workflows with <5% error rates.
• Launch cross-agent design system and SDK used by at least 2 internal teams.
• Establish weekly “deploy and measure” cadence with performance metrics and error budgets.
   

Culture Fit

• Persistent, driven problem solver
• Willing to push back on leadership to defend quality/timelines
• Thrives in high-ambiguity, fast-paced startup environments
   

About Us

👏 Team from OpenAI, DeepMind, NASA, GoogleX, Tesla, and 2 physicians: 6 exits, 2 IPOs.

🔥 Our model outperforms Claude, Gemini, and GPT-4.5 on clinical benchmarks.

📈 400+ healthcare orgs signed in 16 months.

⚡️ $25M raised from YC, Amity Ventures, Sequoia scouts, and more.

🌎 $1T+ market opportunity. We’re going after all of it.

Why Join Us?
🔥 Shape the Future of Healthcare: Build category-defining partnerships that enable doctors to focus on saving lives.
📈 Early-Stage Impact: Join early and play a critical role in shaping our partnership roadmap and overall company growth.
🌎 Remote-First Culture: Work with a talented, mission-driven team in a flexible, remote environment.
💰 Competitive Compensation: Enjoy a competitive salary, equity, and the opportunity to make a real difference.
🏆 Solve Scalability Challenges: Tackle complex challenges in a rapidly growing company, driving impactful change in healthcare.

Role Overview 

We are seeking a Senior Software Engineer to architect and scale our platform-level agentic AI systems. This role combines full-stack engineering excellence with deep expertise in LLM-powered experiences. You’ll design, implement, and optimize core components across frontend, backend, and model integrations, while driving engineering direction in close collaboration with our co-founders. Your work will directly shape the reliability, speed, and cohesion of company’s multi-agent ecosystem.

Key Responsibilities 

• Architect and implement cross-agent systems that power core platform experiences.
• Build and scale full-stack product components using TypeScript/React and Python services.
• Integrate LLMs into production workflows with strong contracts, observability, and test coverage.
• Develop shared UI components and typed SDKs to unify cross-agent experiences.
• Lead engineering direction, collaborating with founders and cross-functional stakeholders.

Requirements

• Senior-level full-stack experience in React, TypeScript, and Python.
• Proven ability to design, ship, and scale LLM-powered applications.
• Expertise in API design, streaming, and CI/CD pipelines.
• Strong cloud infrastructure background (AWS, GCP, or Azure).
• Track record of building reliable systems with measurable performance and error budgets.

Nice-to-Have 

• Experience with WebRTC or audio-aware UI design.
• Hands-on work with agentic AI frameworks.
• History of creating design tokens, SDKs, or cross-agent platforms.

First-Month Focus

• Audit current cross-agent flows for UI/UX cohesion.
• Implement shared components and typed contracts for reliability.

• Establish instrumentation for frontend performance and model round-trip tracing.

   

Success OKRs (90 Days)

• Deliver end-to-end tested, production-grade agentic workflows with <5% error rates.
• Launch cross-agent design system and SDK used by at least 2 internal teams.
• Establish weekly “deploy and measure” cadence with performance metrics and error budgets.
   

Culture Fit

• Persistent, driven problem solver
• Willing to push back on leadership to defend quality/timelines
• Thrives in high-ambiguity, fast-paced startup environments

About Us

👏 Team from OpenAI, DeepMind, NASA, GoogleX, Tesla, and 2 physicians: 6 exits, 2 IPOs.

🔥 Our model outperforms Claude, Gemini, and GPT-4.5 on clinical benchmarks.

📈 400+ healthcare orgs signed in 16 months.

⚡️ $25M raised from YC, Amity Ventures, Sequoia scouts, and more.

🌎 $1T+ market opportunity. We’re going after all of it.

Why Join Us?
🔥 Shape the Future of Healthcare: Build category-defining partnerships that enable doctors to focus on saving lives.
📈 Early-Stage Impact: Join early and play a critical role in shaping our partnership roadmap and overall company growth.
🌎 Remote-First Culture: Work with a talented, mission-driven team in a flexible, remote environment.
💰 Competitive Compensation: Enjoy a competitive salary, equity, and the opportunity to make a real difference.
🏆 Solve Scalability Challenges: Tackle complex challenges in a rapidly growing company, driving impactful change in healthcare.

📍 Location: [Remote]

🌟 Role Overview

We are seeking a highly creative and technically proficient 2D Animator to join our Team. This role is essential for bringing our game assets to life with smooth, high-impact animation and visual effects. The ideal candidate will be an expert in skeletal animation using Spine and proficient in creating dynamic motion graphics and visual effects (VFX) using Adobe After Effects, ensuring all animations enhance gameplay and meet the high-quality standards for our casual and slot titles.

🎯 Key Responsibilities

I. Animation Production & Quality

• Skeletal Animation (Spine): Create high-quality 2D skeletal animations for characters, props, backgrounds, and special game features (e.g., win sequences, reel spins, bonus events) using Esoteric Spine.
• Motion Graphics (After Effects): Design and produce stunning visual effects (VFX), UI/UX animations, logos, screen transitions, and promotional motion graphics using Adobe After Effects.
• Animation Principles: Apply the 12 Principles of Animation (timing, spacing, anticipation, follow-through, etc.) to all work to ensure movements are fluid, weighty, and visually appealing.
• Asset Preparation: Rig and prepare 2D assets (characters and objects) provided by 2D Artists for the animation pipeline in Spine, including mesh creation, bone placement, and weight painting.
• VFX Integration: Design and integrate particle effects, glows, distortion, and screen shake effects to maximize the visual impact of key game moments.

II. Technical Workflow & Optimization

• Game Engine Integration: Prepare, export, and integrate final animation assets (e.g., JSON and image atlases from Spine, exported sequences/spritesheets from After Effects) for use in our game engine (e.g., Unity).
• Optimization: Ensure all animations are technically efficient and optimized for performance across various mobile and desktop platforms, meeting strict memory and frame rate constraints.
• Pipeline Adherence: Follow and contribute to established art pipelines, file naming conventions, and version control processes.
• Troubleshooting: Work with developers to debug and resolve animation-related issues within the game engine.

III. Collaboration & Feedback

• Creative Partnership: Collaborate closely with the Art Director to translate static concepts and gameplay requirements into engaging animated features.
• Receive and Implement Feedback: Proactively seek and effectively implement constructive feedback from the Art Director and other stakeholders, iterating quickly to polish assets.
• Style Consistency: Ensure all animations strictly adhere to the project’s established visual style, quality bar, and technical specifications.

✅ Essential Qualifications

• 2+ years of professional experience as a 2D Animator in the Game Development or iGaming industry.
• Expert proficiency with Spine (Esoteric Software), with a strong portfolio showcasing complex character rigging, mesh deformation, and diverse animation cycles.
• Strong proficiency with Adobe After Effects for creating visual effects, motion graphics, and UI animations.
• Solid foundational knowledge of the 12 Principles of Animation and an exceptional eye for timing, composition, and visual impact.
• Experience with asset preparation and working knowledge of Adobe Photoshop for working with source PSD files.
• Familiarity with the technical requirements and optimization techniques for game-ready assets.
• Strong organizational and communication skills, with a proven ability to manage personal deadlines.
• A captivating portfolio/demo reel showcasing relevant game animation work is required.

➕ Desirable Skills (Will be a Strong Plus)

• Experience animating assets specifically for Slot Games/iGaming or high-fidelity Casual Mobile Games.
• Experience with other animation tools like Adobe Animate/Flash.
• Knowledge of Unity or other game engines for testing and asset integration.
• Experience with scripting or expressions within After Effects (e.g., for procedural animation).

Do you want to start your career as a skilled Project Manager?

Join our IT outsourcing company and learn how to manage projects and build great relationships with clients. If you’re excited about making a difference in a lively environment, we’d love to have you on our team! Take the first step toward a bright future with us!

Requirements:

• Theoretical knowledge, understanding of project management processes and tools, as well as the SDLC and methodologies (Agile: Scrum, Kanban; Waterfall еtc);
• Knowledge of different task-tracking systems such as Jirra or Trello;
• Knowledge of Project Documentation:  Basic understanding of important project documents like WBS, Burndown Chart, Project Charter, Communication Plan, Timeline, and Roadmap. 

• English level: Advanced or Fluent (a must-have);

   

• Traffic Light Problem-Solving Approach:

🔴Red: You can clearly identify critical red flags that require immediate escalation for resolution.

🟡Yellow: These are tasks or issues that need your attention and should be flagged for further review or discussion.

🟢Green: You can solve problems on your own by researching online (e.g., Googling, using AI tools) or looking up relevant guides and documentation. 

You are structural: As we have determined processes for each project, we are looking for someone who can follow the guidelines. 

• Good Presentation Skills: Having good presentation skills means being able to summarize information clearly, highlight key issues, and confidently propose solutions to both your team and management.
• Coffee and face detection. You are skilled at reading faces—one look at your client or colleague, and you can instantly tell if they've had their morning coffee.
• Finances. Basic understanding of how finance works in projects. As a Trainee Project Manager, it's important to understand that going over budget can put the success of a project at risk. Your role is to monitor costs and prevent overspending. 
• Adaptability to Change: You can easily adjust when priorities change or problems come up. For example, if a client request changes suddenly, you can quickly reorganize your tasks to meet the new requirements and keep things moving forward.
• Quick Learner – Absorbing new information like a sponge (Bob) and skills efficiently, even in high-pressure situations.

• Miscommunication is something you never heard about because you deep dive into every nitty-gritty detail that is discussed with a client or a team. You tell others info without double sense.

   

✅ Will be a plus:

• Project management experience in an any IT product, outstaffing, outsourcing company;
• Knowledge in other areas of the IT field (such as Account Manager, Project Manager, Business Development Manager, Quality Assurance, Software Developer, Business Analyst, Product Owner) is not mandatory but can be beneficial for better collaboration and understanding within the team.

• Сompletion of various courses (such as: Project Management, QA, Software Engineering etc). 

   

🔥 Responsibilities:

• Manage several teams on short- and long-term projects.
• Participate in team members' formal assessments.
• Manage client expectations.
• Manage budgets, scope, schedule, quality, and estimation of the projects.
• Take part in demos and status meetings with clients and developers.
• Prepare reports and documentation about the projects.

• Represent the company in front of customers, departments, and other parties as required. 

   

🎁 What you’ll get:

• Flat hierarchies and short decision paths, openness to new ideas.
• Flexible working schedule.
• Reimbursement for professional certification.
• Annual paid vacation — 18 working days.
• Paid sick leave — 10 working days.
• English classes.
• IT club card — applicable to the Lviv region.
• Sport classes compensation.
• Comfortable office locations or remote work.
  
  We would be pleased to discuss this in greater detail!

Company operates as a licensed operator under the Geo India jurisdiction, leveraging a proprietary, fully custom-developed platform. While the platform itself constitutes the company’s primary product, all games, slots, casino content, and Sportsbook services are sourced and integrated from external third-party providers.

Responsibilities

• Define and execute the Sportsbook product vision, strategy, and roadmap aligned with business objectives;
• Drive the development and optimization of betting markets, odds display, personalization, and UX across web and mobile;
• Lead discovery and prioritization of opportunities using customer insights, competitor research, and data analysis;
• Collaborate with trading, risk, CRM, marketing, and engineering teams to deliver impactful Sportsbook features;
• Design and oversee experiments (A/B tests) to validate hypotheses and measure business impact;
• Track and improve key product KPIs: conversion, bet frequency, margin, ARPU, retention, and LTV;
• Stay updated on market trends, betting behavior, and competitor offerings to ensure a best-in-class Sportsbook experience.

Key Success Metrics:

• increase in Sportsbook revenue and margin;
• Growth in active bettors and bet frequency;
• Improvement in retention and engagement;
• Faster time-to-market for new features and betting markets.

Requirements

• 3+ years of experience as a Product Manager in iGaming mandatory, preferably with direct Sportsbook exposure;
• Strong understanding of betting markets, odds, risk management, and Sportsbook KPIs;
• Proven track record of delivering impactful product features in fast-paced environments;
• Ability to analyze data, translate insights into strategy, and make evidence-based decisions;
• Excellent communication and stakeholder management skills;
• Proficiency with product tools: Jira, Confluence, BI dashboards, A/B testing platforms.

Nice-to-have:

• Experience working across multiple geographies, especially Tier-2 / Tier-3 markets;
• Familiarity with AI-driven personalization and modern Sportsbook engagement mechanics.

We’re looking for a Technical (Python) Support Engineer to keep our production applications stable and fast during weekend shifts. You’ll handle incident triage, bug fixes, and small improvements while collaborating with the core team when escalation is needed.

Shift on Saturday & Sunday:

• 00:00-06:00 (GMT+2)
   

What you’ll do

• Maintain and troubleshoot Python/Django web applications
• Debug and optimize database performance (PostgreSQL)
• Operate core AWS services (EC2, S3)
• Diagnose issues with cross-functional teams and implement quick fixes
• Keep code changes clean, documented, and secure
• Handle end-user requests and provide technical assistance

What we’re looking for:

• English: Upper-Intermediate or higher
• Experience: 6+ months with Python & Django OR no commercial experience but:
  • Completed relevant courses/bootcamps (Python, Django, Databases, AWS)
  • Strong fundamentals (data types, HTTP/REST, Git, basic Linux, debugging)
  • Hands-on projects (pet projects, labs, internships) — GitHub links welcome
• Solid knowledge of PostgreSQL (or another relational DB)
• Basic familiarity with AWS (EC2, S3)
• Strong analytical and debugging skills
• Basic understanding of REST APIs and front-end basics (HTML, CSS, JavaScript)
• Clear communicator; comfortable working independently and in a team

Nice to have

• Docker, Kubernetes, and CI/CD pipelines
• Web application security best practices
• Experience in an Agile environment
   

What we offer

• Paid part-time weekend shifts
• Flexible choice of shift blocks
• Supportive team and transparent processes
• Fast track to real production experience

WavesReach is a dynamic and forward-thinking recruiting agency specializing in IT talent acquisition. We're on a mission to connect exceptional candidates with remarkable companies worldwide. We're looking for a talented and experienced Freelance Recruiter to join our team and help us ride the waves of recruitment success.

Requirements

- 2+ years of experience as a recruiter in the IT industry.

- Proficiency in sourcing, screening, and interviewing IT professionals.

- Familiarity with various sourcing tools and techniques.

- Strong communication and interpersonal skills.

- Self-motivated and able to work independently.

- A passion for connecting top talent with exciting opportunities.

Responsibilities

- Collaborate with the WavesReach team to understand client needs and job requirements.

- Source and identify potential candidates through various channels, including job boards, social media, and professional networks.

- Conduct initial candidate screenings and interviews to assess qualifications and fit for client positions.

- Build and maintain a strong candidate pipeline for current and future openings.

- Provide timely updates and feedback to candidates and clients.

- Stay up-to-date with industry trends and best practices in recruitment.

Benefits

- Flexibility: Work from anywhere as a freelance recruiter.

- Performance Bonuses: Receive bonuses ranging from $500 to $2000 per hire, based on the seniority of the candidate placed.

- Continuous Learning: Benefit from ongoing learning and development opportunities to stay updated with the latest industry trends.

- Growth Potential: Join a dynamic team and unlock pathways for career growth and advancement within WavesReach.

If you're a motivated recruiter with a passion for IT talent acquisition and want to be part of a team that's making waves in the industry, we'd love to hear from you. Apply today to ride the recruitment wave with WavesReach!

Please pay attention that this position is only for candidates residing in Poland.

Who We Are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries. 

About the Product:

Imagine being part of a team that’s shaping how millions of people experience their workday. Our platform is built to give IT teams a crystal-clear, real-time view into their digital environments—helping them spot issues before they happen, fix problems faster, and keep everything running smoothly.
The core platform team is where the magic happens. We design and build high-impact, scalable services that tie together multiple products into one seamless experience, blending cutting-edge tech with smart architecture to deliver real value at global scale.

About the Role:

We are looking for a passionate and experienced Full Stack Engineer with a strong front-end focus to join our advanced employee experience monitoring and optimization platform! This is a hands-on engineering role where you will spend most of your time working on complex front-end features in React while also contributing to backend development in Node.js. You will work end-to-end—from design and architecture to implementation, testing, and deployment—while collaborating closely with cross-functional teams and senior engineers.

You will be part of an AI-first engineering culture, building modern, cloud-based solutions that directly impact millions of users.

Key Responsibilities:

• Design, develop, and maintain React-based single-page applications with high performance and scalability.
• Contribute to backend services built mainly in Node.js (with occasional Java work as needed).
• Participate in the full development lifecycle, from requirement analysis and architecture design to coding, testing, deployment, and production support.
• Collaborate with product managers, designers, security, and other engineering teams to deliver high-quality features.
• Take part in sprint planning, code reviews, and architectural discussions.
• Ensure solutions meet performance, scalability, security, and maintainability requirements.
• Work across different technologies as per product and platform needs.

Required Competence and Skills:

• BSc/MSc in Computer Science or related field.
• 4+ years of hands-on experience in both backend and frontend development.
• 4+ years of experience with React, single-page applications, and modern frontend paradigms.
• 1+ years of significant experience with TypeScript and Node.js (recent, hands-on experience required).
• Strong knowledge of ECMAScript, HTML5, SCSS, Webpack, and Babel.
• Experience with cloud platforms (Azure, AWS, or GCP).
• Ability to take features from requirements to production quickly.
• Strong problem-solving skills and ability to work in cross-functional teams.
• Open-mindedness and flexibility to work across different technologies and domains.

Nice to have:

• Familiarity with databases like Postgres, Redis, and ClickHouse.
• Experience with performance profiling and optimization tools.
• Knowledge of CI/CD pipelines and DevOps practices.
• Familiarity with AI tools and technologies.

Why Us?

We provide 20 days of vacation leave per calendar year (plus official national holidays of the country you are based in).

We provide full accounting and legal support in all countries in which we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

About Strim Duo:

Strim Duo is a creative and high-tech game and digital product studio headquartered in Limassol, Cyprus. The company provides a wide range of services, including social game development, product engineering, UX/UI design, custom software solutions, mobile applications, and post-launch product support.

Strim Duo helps partners create engaging and highly effective game content: from social and arcade games to MMORPGs and children’s apps, integrating advanced monetization mechanics and social network features (strim-duo.com)
The expertise we’re looking for

• Excellent knowledge PHP 7.4+;
• Good understanding of SOLID;
• Strong knowledge of PHPUnit;
• Experience with Docker;
• Ability to work with Git;
• Knowledge of Nodejs and Symfony will be a plus;

Your position will include

• Development of a backend part in PHP for slot/table/instant games based on the internal Framework;
• Support of existing games, participation in the development of intra-team projects;

We are looking for a highly motivated Head of Marketing with a deep understanding of the software development market!

Key Responsibilities:
• In cooperation with C-level executives & sales team be the driver of ICP & further campaigns idea creation and validation;
• Manage PPC campaigns: idea and ICP development, coordination of a team of designers, a copywriter, and a PPC manager;
• Work with catalogues: select them, analyze the effectiveness of advertising campaigns, and generate ideas for their improvement;
• Interact with sales and lead gen team;
• Manage marketing campaigns for the company’s internal projects;
• Collect feedback from clients to improve marketing strategies;
• Monitor and analyze the advertising market and competitors;
• Conduct external content research to stay informed about industry trends.

Requirements:
• Proven work experience as a Marketing Manager or in a similar role in an IT outsourcing company;
• Excellent research and analytical skills;
• Confident written and spoken English (B2 level or above);
• Deep understanding of SDLC and possible challenges of software development services provision;
• Strong organizational skills, and being a great team player.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Work equipment, such as laptops, monitors, and accessories (only for candidates located in Ukraine);
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Technical Interview ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Primary responsibilities:

• Respond to customer inquiries and support requests promptly and professionally.
• Identify, troubleshoot, and resolve technical issues (within the scope of their knowledge and responsibilities) faced by Operators or their clients.
• Conduct analysis and analytics of the requested information.
• Report bugs, malfunctions, or any unpredictable behavior of the software.
• Provide step-by-step guidance and instructions to customers to resolve problems.
• Collaborate with cross-functional teams, such as account managers or technical support, to escalate and resolve complex issues.
• Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.
• Help Support peers with day-to-day tasks and professional development by sharing knowledge.

• Improve and keep up-to-date knowledge about the product, current support workflows, and procedures.

   

RNG Customer Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

Proficiency requirements:

• Bachelor’s degree (or equivalent work experience).
• Proven experience in customer service or related roles.
• Strong problem-solving and analytical skills.
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
• Proficiency in using ticketing systems, CRM software, and other support tools.
• Knowledge of Microsoft 365 tools (MS Teams, Microsoft Word, SharePoint, etc.).
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong time management and organizational skills with the ability to prioritize tasks effectively.
• Customer-oriented mindset with a focus on providing exceptional service and satisfaction.
• Multitasking. Customer Support Engineers should be able to handle multiple customer inquiries simultaneously or juggle various tasks. They should be able to multitask efficiently, prioritize tasks, and manage time effectively.
• Tech-savvy. They should be an advanced PC user, being able to easily learn to work with any new tool or technology by using common guidelines and knowledgebases.
• English level Intermediate or higher.

Company offers:

• Long-term employment.
• Flexible timetable.
• Comfortable working conditions.
• Paid vacation and sick leaves.
• English lessons, gym.
• Competitive salary level.

About us
Takopi Group s.r.o. is an international company with more than 20 years of experience in information technology and digital infrastructure.
We operate across Eastern Europe, the Caucasus, and Central Asia, partnering with leading global vendors and helping businesses implement innovative solutions.
We are certified partners of companies such as Sophos, Mitel, Mikrotik, Netgear, Progress, Tiandy, nJoy, Edimax, and others.

As we expand our operations in the Czech Republic, we are looking for a Business Development Manager to strengthen our presence in the local market.
 

Key responsibilities

• Develop and grow the partner network in the Czech Republic;
• Identify and attract new B2B clients;
• Promote and sell the company’s product portfolio;
• Build and maintain long-term relationships with partners and vendors;
• Negotiate and agree on commercial terms;
• Achieve sales targets and meet KPIs;
• Take part in vendor and in-house training sessions.

What we expect

• Minimum 2 years of experience in IT distribution and B2B sales;
• Proficiency in Czech (B2 level or higher) for client and partner communication;
• Understanding of Ukrainian or Russian is a plus for internal communication with the team;
• Legal residence and living in the Czech Republic;
• Solid knowledge of the IT distribution and system integration market;
• Strong skills in negotiation, presentation, and business development;
• Willingness to travel on short business trips within the region.

What we offer

• Fully remote work supported by modern digital tools;
• Access to a modern office in the heart of Prague for meetings, teamwork, and networking;
• Opportunity to shape business development in the region and contribute to strategic decisions;
• Paid vacation and official sick leave;
• Standard work schedule: Monday–Friday, 9:00–18:00 (local time).

Interested?
If this opportunity matches your skills and experience, send us your CV today!

About us
Takopi Group s.r.o. is an international company with more than 20 years of experience in information technology and digital infrastructure.
We operate across Eastern Europe, the Caucasus, and Central Asia, partnering with leading global vendors and helping businesses implement innovative solutions.
We are certified partners of companies such as Sophos, Mitel, Mikrotik, Netgear, Progress, Tiandy, nJoy, Edimax, and others.

As we expand our operations in Slovakia, we are looking for a Business Development Manager to strengthen our presence in the local market.
 

Key responsibilities

• Develop and grow the partner network in Slovakia;
• Identify and attract new B2B clients;
• Promote and sell the company’s product portfolio;
• Build and maintain long-term relationships with partners and vendors;
• Negotiate and agree on commercial terms;
• Achieve sales targets and meet KPIs;
• Take part in vendor and in-house training sessions.

What we expect

• Minimum 2 years of experience in IT distribution and B2B sales;
• Proficiency in Slovak (B2 level or higher) for client and partner communication;
• Understanding of Ukrainian or Russian is a plus for internal communication with the team;
• Legal residence and living in Slovakia;
• Solid knowledge of the IT distribution and system integration market;
• Strong skills in negotiation, presentation, and business development;
• Willingness to travel on short business trips within the region.

What we offer

• Fully remote work supported by modern digital tools;
• Access to a modern office in central Bratislava for meetings, teamwork, and networking;
• Opportunity to shape business development in the region and contribute to strategic decisions;
• Paid vacation and official sick leave;
• Standard work schedule: Monday–Friday, 9:00–18:00 (local time).

Interested?
If this opportunity matches your skills and experience, send us your CV today!