Jobs at Djinni

We are looking for an experienced and highly motivated Product Manager to join our team. You will play a crucial role in shaping the direction and success of our products by identifying the needs of our target audience and developing innovative solutions to meet those needs.

HOW YOU WILL MAKE AN IMPACT:

Develop and own product vision and strategy aligned with business objectives.
Create and maintain a comprehensive product roadmap with clear prioritization, milestones, and delivery timelines.
Lead end-to-end brand and product launches from concept to go-live, ensuring smooth market entry and operational readiness.
Coordinate cross-functional teams including development, design, marketing, retention, and customer support; define tasks, review deliverables, and control deadlines.
Monitor and ensure high product quality across all user touchpoints, collaborating with related teams to deliver an excellent user experience.
Conduct market and competitor research, analyze player behavior and needs, and collect feedback from customer support to define product requirements.
Design, configure, and manage bonus mechanics and loyalty programs aimed at increasing retention and player lifetime value (LTV).
Track and analyze product performance metrics, assess feature effectiveness, and drive continuous improvements using data-driven insights.
Monitor competitors’ products, unique selling propositions (USPs), bonus strategies, and features to identify market opportunities and maintain competitive advantage.
Use CMS platforms for content management, product configuration, and operational updates to ensure smooth platform functionality.
Manage the full product lifecycle from ideation through launch and ongoing support, including resource planning, risk management, and timely delivery.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

At least 3 years of experience in product gambling companies;
English at the intermediate level and above;
Experience with online casino platforms;
Understanding the regulation of markets and peculiarities of licenses will be a plus;
Deep understanding of casino products, product metrics, bonus systems, and loyalty programs;
Experience in creating tournaments and promotional companies.

HOW WE WILL KEEP YOU SMILING:

Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
Unlimited vacation days and paid sick leave—because your rest matters.
A competitive compensation that truly reflects your skills and expertise.
Employee referral bonus and gifts to celebrate your special occasions.
50% financial support for learning expenses to supercharge your professional growth!
A positive atmosphere where you always feel respected and truly belong.
Inspirational team-building activities that turn colleagues into best friends.
Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
Co-working space reimbursement to save your nerves from always working from home :)

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client develops a large-scale mission-critical digital platform for enterprise logistics and e-commerce fulfillment. It orchestrates dispatch, routing, and real-time tracking across multiple fleet types (owned, third-party, crowdsourced, autonomous) and integrates with upstream order and supply systems. 

The platform processes millions of transactions annually for global brands and leverages modern cloud technologies, distributed systems, and AI-driven decision-making to ensure high performance, scalability, and reliability.

About the Role:

As an Application Support Engineer, you will be responsible for investigating and resolving technical and product-related issues for enterprise international customers, owning case resolution from initial report through root cause analysis and functional validation.

You’ll collaborate with Customer Success, Product Specialists, and Engineering teams to troubleshoot incidents in web and mobile applications, REST APIs, and backend services, perform root cause analysis and continuously improve platform reliability within a fast-paced production environment.

This role offers ownership of incident management processes, opportunities to improve support workflows, and direct impact on product stability and customer satisfaction.
You will operate within a shift-based schedule (including nights and weekends) across a fully remote setup.

Key Responsibilities:

• Respond to and resolve L2/L3 application support requests from enterprise customers via ticketing system.
• Perform deep investigations and root cause analysis using SQL queries, log files, and debugging tools.
• Validate reported issues through functional testing and confirm fixes across web and mobile platforms.
• Manage incident lifecycle: prioritize cases, coordinate communications, and escalate critical bugs to R&D.
• Provide clear, timely updates and technical guidance to both technical and non-technical end users.
• Monitor customer usage and system performance to proactively identify and address potential issues.
• Assist in onboarding customers by explaining configuration options and relevant product features.
• Document troubleshooting steps, known issues, and best practices for internal knowledge bases and customer-facing materials.
• Contribute to continuous improvement of support processes, tools, and training programs.
• Operate on a rotating shift schedule, covering nights and weekends as part of a support team.

Required Competence and Skills:

• Minimum 3 years of L2 or L3 application support experience in a high-availability environment.
• Intermediate proficiency in SQL for querying relational databases and analyzing data issues.
• Hands-on experience debugging and integrating with RESTful APIs, including request/response analysis.
• Technical support experience with both web and mobile platforms in enterprise software contexts.
• Strong English communication skills, both written and verbal, for customer-facing interactions.
• Ability to work effectively under pressure and manage multiple concurrent priorities.
• Fully remote location within Ukraine, with reliable internet, backup power, and ability to work shifts.

Nice to Have:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

ZentixSoft is looking for a Senior Laravel / Vue.js Engineer 🐘⚡

Note: This is a Full-Time Outstaffing role for a 6-month fixed-term engagement (supporting a product stream while the Lead Developer is on parental leave). 

You will work autonomously alongside a strong engineering team, contributing directly to an Active Diagnostics platform for social housing repair workflows.
 

💡 Why ZentixSoft? 
💸 Salary Review: A structured system of compensation reviews aligned with your engineering growth. 
⚖️ Work-Life Balance: Sustainable workflows with no senseless overtime, helping you keep your resource fully charged. 
🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy. 
🎁 Gifts & Culture: Corporate gifts for holidays, birthdays, and a true team atmosphere where your voice always matters.
 

If you are a self-sufficient, proactive engineer who leverage AI tools daily, here is what our perfect match looks like:

1️⃣ Engineering Experience: 5+ years of commercial experience with PHP & Laravel, plus 1+ year of hands-on experience with Vue.js (in recent projects). 
2️⃣ Tech Stack & Quality: Experience with PHPStan, PHPUnit, Docker, AWS, and Kubernetes environments. 
3️⃣ AI-Assisted Development: Proficiency and daily usage of AI tools to accelerate coding, debugging, and feature implementation. 
4️⃣ Location (Must-Have): Candidate MUST be physically located in a GDPR-compliant country (corporate hardware will be delivered directly to you). 
5️⃣ Communication & Soft Skills: English level B2+ or higher with strong proactive communication skills for daily Agile syncs.

Project Details: 
📍 Location: GDPR-compliant countries ONLY (EU/EEA). 
⏳ Duration: 6-month fixed contract (Full-time). 
🚀 Start: Immediate (must start before September).

Please share your CV, current location, and earliest availability.

A growing international company is scaling its recruitment function and looking for a Team Lead to take full ownership of hiring and lead a small recruitment team. You'll work closely with hiring managers, drive the process end-to-end, and help shape how recruitment runs as the company expands.
 

What you'll do

• Own the full-cycle recruitment process
• Lead, mentor, and grow the recruitment team
• Recruit hands-on, including senior and executive roles
• Track and improve hiring through metrics and analytics
• Maintain a strong, ready talent pipeline
• Run market research: salary benchmarks, competitor analysis, EVP
• Plan and manage the hiring budget
• Partner with managers and keep candidate experience high
   

What we're looking for

• Proven experience as a Team Lead / Head of Recruitment managing a team
• Background hiring for performance-marketing / media-buying teams
• Hands-on experience recruiting media buyers
• 5+ years in recruitment overall
• Confident with reporting, metrics, and process optimization
• Skilled at sourcing beyond LinkedIn and job boards (alternative channels)
   

Skills we value

• Strong ownership and a data-driven mindset
• Systems thinking, autonomy, proactivity
• Great communication and negotiation
• Leadership: mentoring and motivating a team
• English B2+ (interviews conducted in English)

Are you passionate about building scalable products that contribute to innovation in healthcare and life sciences? We are looking for a Senior Full Stack Software Developer to join a long-term remote project focused on scientific computing, AI-powered workflows, and cloud-native engineering.

You will become part of a distributed European team developing a modern platform that helps pharmaceutical companies and researchers accelerate medicine development and improve analytical and regulatory processes. The role combines complex Back-end challenges, modern Front-end development, and opportunities to work with AI-driven features and distributed systems.

We at Sigma Software value engineering excellence, collaboration, and continuous learning. Joining our team means working with modern technologies, contributing to meaningful products, and having the freedom to influence technical decisions in a supportive professional environment.

CUSTOMER

Our Customer is a Europe-based company operating in the pharmaceutical and life sciences domain. The company is developing advanced digital solutions that support pharmaceutical organizations and researchers in managing and analyzing mathematical and computational models used in medicine development and research workflows.

PROJECT

The project focuses on building a cloud-native platform that combines scientific computing, data analysis, and AI-powered workflows. The solution enables users to upload, store, visualize, and analyze complex computational models while supporting technical and regulatory processes within the pharmaceutical industry.

The platform leverages modern distributed architecture and provides engineers with opportunities to work on AI-powered features, event-driven systems, scalable APIs, and cloud-native services.

Responsibilities

• Develop and maintain modern Full Stack web applications with a strong focus on Back-end architecture and scalability
• Design and implement AI-powered features and intelligent workflows
• Build and operate reliable, secure, and scalable cloud-native services
• Collaborate with product managers, UX designers, architects, and engineering teams
• Participate in architecture discussions and technical decision-making
• Develop and maintain RESTful APIs and service-to-service communication
• Implement microservices and event-driven architecture patterns
• Ensure application reliability, observability, security, and performance
• Contribute to CI/CD processes and engineering best practices
• Promote engineering excellence and AI adoption within development teams

Requirements

• At least 5+ years of commercial experience in software development 
• Strong proficiency in JavaScript and TypeScript
• Hands-on experience with React and Next.js in production environments
• Strong experience with NestJS and scalable API design
• Commercial experience with Go OR strong experience with Python ecosystem technologies
• Experience with FastAPI, SQLAlchemy, pandas, numpy, and related Python tooling
• Solid understanding of microservices architecture and event-driven systems
• Experience with PostgreSQL and ORM tools such as Prisma
• Practical experience with Docker and Kubernetes
• Experience with NATS.io or similar messaging technologies
• Experience integrating IAM/SSO solutions such as Keycloak
• Strong understanding of RESTful APIs and distributed systems
• Knowledge of application security best practices
• Experience working with CI/CD pipelines and Git
• Strong analytical and problem-solving skills
• Ability to work independently and collaborate effectively in cross-functional teams
• Upper-Intermediate or higher level of English

Will be a plus

• Experience in pharmaceutical, biotech, healthcare, or scientific research domains
• Experience working with computational or mathematical modeling platforms
• Familiarity with AI/ML integrations in enterprise applications
• Experience with regulatory or compliance-driven systems
• Experience with scientific or analytical data visualization
• Familiarity with R for research or analytical purposes

Who we are: 
Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

The product is an advanced monitoring and analytics platform designed for complex hardware systems. It collects data from embedded components and applies large-scale analytics and machine learning to provide visibility into performance, quality, and reliability across the full lifecycle — from development and production to real-world operation.

The platform helps customers detect potential failures earlier, optimize system performance, and improve overall product quality. It operates in complex technical environments and is supported by distributed systems, CI/CD processes, infrastructure automation, and monitoring tools.
 

About the Role:

As a Senior C++ Software Engineer, you will join a core product team and take ownership of cross-platform, multi-architecture C++ modules used in advanced data processing and analytics systems.

You will be part of a small and independent team that owns a customer-facing product end to end. The role combines hands-on C++ development, system design, performance optimization, CI/CD automation, and integration with customer environments.

You will work closely with software engineers, hardware specialists, algorithm developers, and product stakeholders, contributing to both technical implementation and product evolution.
 

Key Responsibilities:

• Design and develop cross-platform C++ software for Linux and Windows environments.
• Build and maintain interfaces and language bindings using Python, Java, and C#.
• Participate in the full software development lifecycle: design, implementation, integration, testing, deployment, and maintenance.
• Work with build systems and CI/CD pipelines using CMake, Bash, Docker, and GitHub Actions.
• Optimize performance, memory usage, and responsiveness of host-based and edge systems.
• Review code, maintain coding standards, and contribute to technical documentation.
• Collaborate with distributed engineering teams and support customer integrations.
• Troubleshoot technical issues in lab, production, and customer environments.
• Create and maintain design documentation, test plans, and implementation specifications.
• Implement and validate complex algorithms developed by in-house algorithm teams.
   

Required Skills and Experience:

• 7+ years of hands-on experience in production-grade C++ development using C++11/14/17.
• Experience developing software for both embedded and host-based systems.
• Strong experience with build systems, automation, and CI/CD tools such as CMake, Bash, Docker, and GitHub Actions.
• Solid understanding of data structures, algorithms, version control, performance optimization, and testing methodologies.
• Experience building cross-platform software for Windows and Linux.
• Strong focus on code quality, clean conventions, documentation, and maintainability.
• Good communication skills and the ability to collaborate with distributed teams and customers.
• Strong written and spoken English.
• Bachelor’s degree in Electrical Engineering, Computer Engineering, Software Engineering, Mathematics, Computer Science, or a related field.
   

Nice to Have:

• Experience with Python, Java, or C# for application integration.
• Familiarity with SQLite3 for embedded or application-level database use.
• Experience with SWIG for generating C++ bindings for higher-level languages.
• Hands-on experience with post-silicon testing or automated test equipment such as Advantest or Teradyne.
   

Why Join Us:

• 20 working days of vacation per calendar year, plus official public holidays in your country of residence.
• Full accounting and legal support in the countries where we operate.
• Fully remote work model.
• Powerful workstation and access to a co-working space if needed.
• Competitive compensation package with annual performance and salary reviews.

Who We Are

Adaptiq is a technology hub that builds, scales, and supports R&D teams for innovative, fast-growing product companies across various industries.
 

About the Product

Our client is a product-focused technology company building a cloud-native platform that helps organizations create, integrate, and operate secure applications powered by blockchain and distributed ledger technologies.

The platform includes scalable backend services, APIs, and infrastructure components designed for high-load, production-grade environments. The engineering team develops resilient distributed systems and blockchain-based services, solving complex challenges around scalability, availability, performance, and security.

You will work closely with product, platform, infrastructure, and security teams to deliver reliable software used in business-critical environments.

About the Role

We are looking for a Senior Backend Engineer to develop and maintain scalable backend services for blockchain-based applications and distributed systems.

You will work with microservices, APIs, asynchronous communication, event-driven architectures, and integrations with multiple blockchain ecosystems. The role provides full ownership of backend components, from technical design and implementation to deployment, monitoring, and further optimization.
 

Key Responsibilities

- Design and implement scalable backend services for blockchain-enabled applications and distributed systems.
- Develop and support APIs, microservices, and core platform components throughout the full software development lifecycle.
- Build integrations with blockchain networks, external infrastructure, and third-party platforms.
- Research and evaluate new blockchain technologies and architectural solutions.
- Improve the scalability, reliability, performance, and security of production systems.
- Collaborate with product, platform, infrastructure, and security teams to deliver production-ready solutions.
- Take full ownership of features, from initial design to deployment and continuous improvement.
 

Required Skills and Experience

- 7+ years of professional experience in backend software development.
- Strong commercial experience with Node.js and TypeScript.
- Proven experience designing scalable backend services, APIs, and production-grade microservices.
- Solid knowledge of distributed systems, asynchronous communication, and event-driven architectures.
- Commercial experience working with several blockchain ecosystems, including both EVM-compatible and non-EVM networks.
- Good understanding of blockchain principles, transaction processing, smart contracts, and decentralized architectures.
- Strong knowledge of secure software design and reliable production system development.
- Practical experience using AI-assisted engineering tools such as Claude Code, Cursor, GitHub Copilot, or similar.
- Bachelor’s degree in Computer Science or a related technical discipline, or equivalent practical experience.
- Demonstrated ability to deliver software from technical design through production deployment.

Nice to Have

- Experience developing products within high-scale distributed platforms, fintech, or cloud-native environments.
- Familiarity with cloud infrastructure, containerization, and Kubernetes.

Why Join Us

- 20 paid vacation days per calendar year, in addition to the official public holidays of your country of residence.
- Full accounting and legal support in all countries where we operate.
- Fully remote work, including a powerful workstation and access to a co-working space when needed.
- Competitive compensation with annual performance and salary reviews.
 

SBC Performanceis a digital marketing and ad-tech ecosystem partnering with the world’s top ad platforms to drive performance. We help brands scale globally through high-converting creative marketing solutions and smart campaign optimization. We hold leading positions on TikTok, Meta, and Google.

Our team consists of over 200 specialists across the Czech Republic, Poland, and other countries. We build a dynamic culture driven by speed, analytics, and results.

We’re currently looking for a strong Senior User Acquisition Manager to scale paid acquisition and drive business growth through data-driven decisions.
 

Key Responsibilities

• Be responsible for the entire marketing analytics cycle—from raw data to decision-making.
• Build and scale data flows for effective marketing across all paid channels.
• Be responsible for marketing dashboards with detailed breakdowns by ad creatives and traffic sources to track and optimize LTV, CAC, ROAS, and conversions in the sales funnel.
• Develop and automate LTV models, cohort analysis, and revenue attribution across all channels.
• Work closely with the marketing team to optimize budget allocation, scaling strategies, and channel performance.
• Support and evaluate marketing experiments (creatives, funnels, audiences, A/B tests).
• Ensure accurate attribution and data consistency across all marketing and product touchpoints.
   

Requirements

• 3+ years of experience with META Ads for B2C SaaS products (hands-on experience with Google Ads and TikTok Ads is a plus).
• A proven track record of managing advertising budgets (starting at $500,000/month).
• You seek to validate hypotheses with data and always track metrics for campaigns.
• You value a non-standard approach, especially when it comes to testing and interesting case studies.
• Initiative and a desire to quickly grow into a people manager role;
• intermediate English (B1+).
   

Nice to have

• Experience with apps, W2A/W2W.
   

What We Offer

• Remote work
• Competitive compensation
• Flexible working hours (start between 9:00–11:00 CET)
• All necessary equipment
• Paid vacation and sick leave
• Educational support: reimbursement for certifications, courses, and training
• Company events and internal knowledge-sharing activities
• Transparent communication and an open feedback culture.

N-iX is seeking a Senior Python Software Developer in the AI Services to join our team.
 

About the project: Our client is an established market leader who has been processing over 18 million vehicle claims per year since 2002, with more than 1,000 employees worldwide. They combine AI-based processes and the latest technologies with the knowledge of our automotive experts.
 

Responsibilities:

• Design and implement software solutions in Python in the field of artificial intelligence and machine learning.
• Conceptualize and test scalable applications and services that meet the requirements of our customers.
• Work closely with Data Scientists and other Developers to seamlessly integrate AI models into existing systems.
• Analyze and optimize the performance of AI-Applications to maximize their efficiency and effectiveness.
• Apply your expertise and contribute to the continuous development and improvement of our development processes and methods.

Requirements:

• Qualification: A degree in IT, physics, mathematics, or a related field, preferably complemented by a computer science degree, as well as three or more years of experience in development with Python.
• Experience & Know-how: Solid backend experience, hands-on knowledge of FastAPI and core Python, as well as a basic understanding of machine learning and SQL.
• Personality & Working method: Excellent analytical abilities and problem-solving skills, able to work independently and stay well-organized, good team player.
• Technical skills: Experience with Python (NumPy, OpenCV, FastAPI) and AWS ML services, DevOps (GitLab CI/CD, Docker, Kubernetes, NVIDIA Triton), and backend development (REST API, OpenAPI, Swagger).
• Language: Fluent in written and spoken English.

Nice-to-have: 

• Experience in AI frameworks, LLM frameworks such as Haystack/LangChain, and PyTorch.

Our customer is reinventing credit to make it more honest and customer-friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

As a Lead Python Engineer, you will be part of a team that develops solutions responsible for managing critical services essential to the success and sustainability of the organization. In simple terms, the team builds and supports the systems that deliver transactional communications to customers via email, SMS, and push notifications. These services require strong attention to detail, proactive maintenance, and quick response times to ensure reliable and seamless operations.

Requirements:

· You have 5+ years of experience designing, developing and launching backend systems at scale using Python; Kotlin - must-have. 

· You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. 

· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. 

· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. 

· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

We’re CHI Software, and we’ve been developing innovative tech-savvy solutions for startups and established businesses since 2006. Through cutting-edge technology, on-time delivery, and a robust engineering culture, we help businesses achieve bigger goals and impact people’s lives like never before.

We are looking for Department Assistant to join our team.

Love talking to people and organizing things? Build your career in CHI software!

CHI Software is a team of like-minded professionals who put quality first on their priority list. We help businesses expand and make a positive change in people’s lives by building progressive solutions for web and mobile.

Responsibilities

• Managing staffing and workload distribution within the department
• Processing and tracking requests from the Sales department
• Preparing and updating relevant CVs of developers
• Conducting interviews for candidates joining the team
• Organizing and preparing developers for client interviews
• People management: conducting 1:1s, monitoring risks, maintaining team atmosphere, resolving conflicts and operational issues
• Running online events with the team
• Ensuring developers are properly equipped with necessary hardware
• Maintaining financial timesheets and drafting corporate emails
• Preparing monthly reports on developers’ logged hours
• Organizing and conducting Performance Reviews
• Writing various reports (daily, monthly, etc.)
• Participating in department strategy and development

• Taking part in organizing internships and Tech Talks

   

Requirements

• Experience or completed courses in HR/Recruitment/Sales/PM
• Ability to connect with people easily and work well in a team
• Strong business communication skills
• Upper-Intermediate level of English
• Experience with Word and Excel; experience with tools like Zoho or Jira will be a plusInterest in IT and innovation
• High attention to detail, responsibility and flexibility
• Ability to work effectively in a multitasking environment
• Initiative, creativity, motivation to grow

Our perks

• Covered vacation period: 20 business days and 5 days off
• Free English classes
• Flexible working schedule
• Truly friendly and supporting atmosphere
• Working remotely or in one of our offices
• Medical insurance for employees from Ukraine
• Legal support

We are looking for an experienced Senior CRM & Retention Manager to strengthen and further develop the CRM function within our growing iGaming business.
This is not a role focused only on launching email or push campaigns. You will work with the full player lifecycle, retention and reactivation strategies, segmentation, automation, gamification, and CRM analytics.
The company is growing quickly, and our CRM processes are still evolving. Some foundations are already in place, but there is significant room to improve the existing approach, introduce new mechanics, test hypotheses, and influence how CRM operates across the business.
This role will suit someone who combines hands-on execution with strategic thinking and enjoys working in a fast-moving environment with a high level of ownership.

What You Will Be Responsible For:
 

• Develop and continuously improve CRM, retention, and reactivation strategies across the player lifecycle.
• Identify CRM growth opportunities based on player behaviour, data, and business priorities.
• Build and optimise automated customer journeys, including onboarding, activation, retention, reactivation, cross-sell, and upsell flows.
• Segment the player base by behaviour, lifecycle stage, value, activity, product preferences, and VIP status.
• Plan and manage CRM campaigns across Email, SMS, Push, On-site, and In-app channels.
• Develop and test promotional, bonus, cashback, tournament, and gamification mechanics.
• Create and maintain the CRM campaign calendar in line with product, marketing, and commercial priorities.
• Analyse campaign and player performance using CRM and business metrics.
• Run structured experiments and A/B tests, evaluate results, and scale successful initiatives.
• Improve personalisation and communication relevance across player segments.
• Work closely with Product, Marketing, VIP, Analytics, and other internal stakeholders.
• Contribute to the development of CRM processes, reporting standards, and working practices.
• Present recommendations and support CRM decisions with data and clear business reasoning.

What We Are Looking For:

• 3-5+ years of experience in CRM, Retention, or Lifecycle Marketing.
• Relevant experience in iGaming, online casino, sportsbook, or betting.
• Strong understanding of player lifecycle, retention, reactivation, and CRM performance metrics.
• Hands-on experience building automated communication journeys.
• Strong knowledge of player segmentation and personalisation.
• Experience working with CRM platforms such as Smartico, Optimove, Emarsys, Braze, Fast Track, Customer.io, or similar.
• Experience with bonus, promotional, or gamification mechanics.
• Ability to analyse campaign performance and translate data into practical decisions.
• Experience running A/B tests and CRM experiments.
• Ability to work independently, prioritise initiatives, and take ownership of results.
• English at Upper-Intermediate level or higher.

It Will Be a Plus:

• Experience managing or mentoring CRM specialists.
• Experience working with several iGaming brands or products.
• Experience with both casino and sportsbook audiences.
• Experience developing a CRM function or improving existing CRM processes.
• Additional languages such as Spanish, German, or Greek.

 
How We Take Care of Our Team?

Comfortable Conditions for Productive Work
Flexible working hours with a start time between 8:00 AM and 11:00 AM. Work remotely from anywhere in the world or join us in our modern Cyprus office — the choice is yours.

Time to Recharge
We believe great results come from well-rested people. That’s why we offer:
21 days of paid annual leave;
3 additional Day Offs per year;
25 paid sick leave days;
Public holidays as days off.

Benefits & Wellbeing
Sports compensation program;
Annual healthcare budget;
Gifts for important life events (birthday, marriage, childbirth);
Coworking compensation for team members based in Ukraine;
Maternity and paternity leave support;
Business trips and team gatherings at our Cyprus office.

Learning & Career Growth
Annual budget for professional development, certifications, books, and language courses;
Internal mobility and promotion programs to support both vertical and horizontal career growth;
A Personal Development Plan to help you grow your skills and competencies.

Smooth Onboarding & Ongoing Support
We’ve designed a structured onboarding plan to help you quickly understand the business, the team, and your priorities. Regular check-ins with your manager and People Partner ensure a smooth adaptation process and continuous support throughout your journey with us.

Your ability to spot what others overlook could make a real difference.

We’re looking for a Quality & AML Specialist who knows that effective compliance is about more than checking boxes - it’s about spotting risks before they become problems, improving the way things work, and helping build a stronger, more reliable financial operation.

In this role, you’ll combine AML expertise, quality assurance, investigation, and operational oversight to ensure our financial products and services meet the highest standards of compliance and accuracy.

You’ll work closely with Compliance, Operations, and Management, taking ownership of reviews, monitoring activities, internal controls, and compliance-related communications. If you’re analytical, naturally curious, highly detail-oriented, and the kind of person who notices when something doesn’t look right,  we want to hear from you.

What You’ll Own

• Build & improve quality controls - develop, implement, and maintain QA processes that support AML compliance and operational accuracy.
• Identify risks before they escalate - conduct regular audits and reviews of internal processes, controls, and workflows to identify AML-related risks and improvement opportunities.
• Monitor activity & detect red flags - review transactions and customer activity to identify unusual or potentially suspicious behavior.
• Investigate & escalate - assess suspicious activity and ensure relevant cases are escalated appropriately in line with internal procedures and regulatory requirements.
• Strengthen AML processes - collaborate with Compliance and Operations teams to improve AML controls, procedures, reporting accuracy, and overall efficiency.
• Own compliance communications - monitor incoming compliance-related emails, identify important or urgent matters, and ensure they are properly reported and escalated to management.
• Keep quality at the center - review processes and outputs with a critical eye, identify gaps, and help drive corrective actions.
• Manage multiple priorities - handle several compliance and quality-related tasks simultaneously while maintaining accuracy, organization, and attention to detail.

• Stay ahead of change - continuously develop your knowledge of AML regulations, regulatory expectations, risk indicators, and industry best practices.

   

What You Bring

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2+ years of experience in AML compliance, quality assurance, financial crime prevention, or a similar role within financial services.
• Strong understanding of AML regulations, risk-based approaches, transaction monitoring, and compliance best practices.
• Practical experience developing, implementing, or maintaining AML controls and procedures.
• Strong analytical and investigative mindset with the ability to identify inconsistencies, patterns, and potential risks.
• Excellent organizational skills and the ability to prioritize and manage multiple responsibilities under deadlines.
• Exceptional attention to detail, you naturally notice the things others might overlook.
• Ability to work independently, take ownership, and proactively identify what needs to be done.
• A self-learner mindset and genuine interest in continuously developing your regulatory and technical knowledge.

• Strong written and verbal communication skills, with the confidence to communicate findings and escalate concerns clearly.

   

What You’ll Get

• Competitive salary aligned with your experience and expertise.
• Comprehensive benefits package.
• Continuous professional development and learning opportunities.
• A dynamic and collaborative environment where compliance, quality, and accountability genuinely matter.
• The opportunity to work closely with Compliance, Operations, and Management and have a direct impact on how processes and controls evolve.

• A role with real ownership - your observations, investigations, and improvements can directly contribute to a stronger and more efficient operation.

   

Think You Have the Eye for Risk?

If you’re someone who doesn’t simply follow procedures but questions them, improves them, and knows when something doesn’t look right, this could be your next challenge.

Join us and help turn compliance into a competitive strength.

Are you an innovative, customer-focused PRO? At Mojam, we’re looking for a CRM Marketing Manager who’s ready to shake things up and revolutionize how we connect with our players! 🚀 If you’re passionate about creating personalized customer journeys and driving retention, we want you on our team. Help us elevate our CRM strategies and build stronger relationships with our community.

⚡️ What to do :
 

• Manage and optimize the CRM platform to enhance customer engagement, segmentation and personalization
• Develop and implement a comprehensive CRM strategy, including email, web push, and on-site communications, to increase customer retention and engagement
• Design and execute customer segmentation strategies to ensure relevant and targeted messaging to different customer segments
• Utilize A/B testing to continuously improve CRM activities effectiveness
• Monitor, analyze, and report on the performance of CRM initiatives, making data-driven recommendations for optimization and improvement
• Collaborate with the Marketing, Product, and Analytics teams to align CRM activities with overall company goals and strategies
• Control production of all necessary materials
• Stay up to date with the latest industry trends, best practices, and emerging technologies related to customer retention and CRM 

🦸 Your superpowers

• 2+ years of experience in CRM/ Retention/Email Marketing
• Proficient in using CRM platforms and marketing automation tools
• Detailed expertise in email, web push, on-site communication retention strategies
• Analytical and data-driven, with the ability to interpret customer data and make informed decisions on CRM initiatives
• Strong copywriting skills, possessing the ability to produce engaging and persuasive content tailored to different customer segments
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments
• Results-oriented mindset with a focus on driving measurable improvements in customer retention metrics and CRM performance
• Continuously seeking opportunities to innovate and improve retention strategies and CRM processes
• Upper-intermediate (B2)
• HTML and CSS proficiency

Being well-acquainted with the gaming industry, having a passion for video games (CS ideally) would be a substantial asset.

🍪Team Perks

• Totally remote work from wherever you grind. Into coworking? We’ve got your back
• Flex schedule with no time tracking, because our goal is results
• Work gear on us, get the tech you need
• Half-year bonus Twice a year every mojamer receives a sweet bonus as a nod to our shared achievements
• Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation
• Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers
• Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)
• A squad of PRO&BROs to craft epic gaming worlds with! 

Ready to elevate CRM to new heights 😉? We’re excited to see your CV and hopefully welcome you aboard! Let’s add more jam together 🚀

MOJAM is looking for a professional to level up our experience with high-profile clients. It’s all about finding unique approaches for each player, making their journey unforgettable, and creating a true VIP vibe in our gaming world. If you’re great at not only listening but anticipating needs, understanding the nuances of VIP interactions, and striving for a personal touch in every contact — we’re excited to have you on board!

We’re hiring Night Shift VIP Manager to ensure 24/7 coverage for our top-tier clients. Schedule: 2 days on / 2 days off, 22:00–10:00 (EEST).

📍 What to Do

• Build and maintain long-term relationships with high-profile clients
• Ensure VIP clients have a seamless and personalized experience on our platform
• Act as the main point of contact for VIP clients during your shift, addressing their questions, concerns, and requests in a timely manner
• Manage VIP operations independently during night hours — you own the shift
• Ensure smooth handover to the day team with clear written shift summaries: key events, client issues, follow-ups needed
• Escalate critical issues to the Shift Lead or Head of VIP via established protocols
• Proactively reach out to VIP clients to ensure satisfaction, update them on exclusive offers, events, and promotions
• Analyze client activity and engagement to offer personalized recommendations and rewards
• Identify opportunities for upselling and cross-selling based on clients’ behavior and preferences
• Collaborate with the marketing and sales teams to support tailored campaigns for VIP clients
• Handle and resolve any issues VIP clients might face with their accounts, transactions, etc.
• Collaborate with the support team to ensure quick resolution of any technical challenges
• Provide feedback to the product and development teams based on client preferences and behaviors
• Contribute to retention efforts by flagging at-risk clients and executing personalized re-engagement actions

🦸 Your Superpowers

• 1+ years of experience in account management, customer support, or sales
• Gaming and related industry experience is a strong advantage
• Previous experience working with VIP or high-profile clients is a plus
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a proactive approach to addressing client needs
• High level of autonomy — you’re comfortable making decisions and owning outcomes without constant supervision
• Ability to work in a fast-paced environment and manage multiple VIP accounts simultaneously
• Sales-oriented with a good understanding of cross-selling and upselling strategies
• Familiarity with the CS/CS2 gaming community is a strong advantage

• Advanced/Fluent English is required; additional languages are a plus

   

 🍪 Team Perks 

• PRO&BRO team you’ll love creating new gaming universes with 
• Totally remote work from wherever you grind
• An equipment budget to upgrade your home office
• Flexible schedule with no time trackers since we just focus on results
• A performance-based bonus twice a year for every mojamer as a nod to our shared achievements 
• Wellness Bonus for the gym, yoga, dance, massage, therapy, or anything that keeps your energy up
• Level up your skills with our internal knowledge-sharing project Yoda. We also cover training, certifications, English & Ukrainian classes
• Days off and gifts for milestones of your choice (birthday, anniversary, baby arrival, or wedding) 
• JAM Activities: workations twice a year in different corners of the world, epic offline teambuilding events, CS2 and Dota tournaments, quizzes, lectures, and plenty of other hangouts for the team

• Plus relocation support, a Maternity/Paternity Leave Policy, a referral bonus, and a whole bunch of other cool perks you can check out on our website

   

  Join us if this is all about you. We are waiting for your CV!

   

  Let’s Add More Jam Together 🚀