Jobs at Djinni

🚀 We're Hiring: Senior Full Stack Engineer (.NET + React)

Looking for your next challenge? We're searching for a Senior Full Stack Engineer to join an innovative FinTech company.


What you'll do:
Develop scalable full-stack applications using .NET/C# and React
Build and integrate RESTful APIs
Collaborate with Product, QA, UX/UI, and Engineering teams
Participate in architecture and technical design decisions
Optimize application performance, scalability, and security
Work with Docker, CI/CD pipelines, and deployment processes
Review code and mentor junior developers
What we're looking for:

✔️ 5+ years of full-stack development experience
✔️ Strong expertise in .NET / C#
✔️ Strong experience with React and JavaScript/TypeScript
✔️ Experience with REST APIs and SQL databases
✔️ Hands-on experience with Docker, Git, and CI/CD workflows
✔️ Strong understanding of software architecture and OOP principles
✔️ Good English communication skills

We’re looking for an FPGA Engineer to help our client (Miltech) to build state-of-the-art radio communication systems for UAVs. You’ll work alongside an exceptional team of engineers, developing innovative, high-performance solutions from the ground up. 
 
Responsibilities: 

• RTL development using VHDL / Verilog 
• Integration with RF transceivers such as Analog Devices AD9371 / ADRV900x and high-speed ADC/DACs 
• Design and optimization of DSP blocks (filtering, synchronization, modulation/demodulation, protocol logic) 
• Work with high-speed interfaces (AXI, LVDS, JESD — where applicable) 
• Full FPGA development lifecycle: 
• System architecture and design 
• Simulation and verification 
• Timing analysis and closure 
• Hardware bring-up and board debugging 
• Resource and performance optimization 
• Close collaboration with RF, HW and embedded teams 

Skills & Experience: 

• 5+ years of experience as an FPGA Engineer (or equivalent role). 
• Strong hands-on experience with SDR architectures 
• Deep understanding of I/Q signal chains, clocking, synchronization, RF impairments, and system constraints 
• Proven experience bringing up custom boards from first power-on to stable field operation 
• Proven ability to troubleshoot and debug complex technical issues. 
• Knowledge of electronics and ability to read circuit schematics. 
• English proficiency at B1 level or higher. 

Nice to Have: 

• Experience with cryptography and cybersecurity concepts. 
• Knowledge of network communication protocols (TCP/IP, UDP, RTP). 
• Experience in defense or dual-use systems 
• Experience with field testing of RF communication systems 

We Offer: 

• Official employment in accordance with Ukrainian labor law. 
• Military service deferment.  
• Modern working equipment (MacBook or other preferred hardware). 
• Flexible working hours and a possibility of partly remote work. 
• Regular performance reviews to support your professional growth. 
• 24 working days of paid vacation annually. 
• Paid sick leaves. 
• English language classes. 
• Compensation for educational and training programs. 
• Team buildings and corporate events in a friendly and collaborative environment. 

Superagent AI is building the AI-native distribution layer for insurance - a $7T industry still run on manual workflows and legacy software. We're an early-stage, fast-moving team reimagining how insurance is sold, serviced, and supported, with AI at the core. Backed by top-tier VCs, we're an international team of exited founders, builders, and technologists.

Already trusted by 100+ agencies, the job now is to build the next version of the platform quickly and run it reliably as we continue to scale rapidly — a real-time voice platform, an agent/skills layer, omnichannel messaging, and deep insurance system integrations.

Why this role exists

Our AI voice agents talk to real policyholders every day, and they're already working — that's why 100+ agencies trust us. What they say, and how reliably they say the right thing, is the product, and we've built real strength here. Now we want to move faster and take it to the next level.

We're hiring a Voice/Conversational AI Engineer to add firepower to how our agents are prompted, evaluated, and improved. You'll design and scale the prompts and agent behaviors behind live calls, mine real call data for the next set of wins, and build the evals and benchmarks that let us push quality forward with speed and confidence. The goal is leverage: ship more improvements, faster, each one backed by evidence rather than guesswork.

This is a hands-on builder role at the intersection of applied AI, data, and product quality — an opportunity to raise an already strong voice platform to a new level.

What you'll own

• Prompt engineering at scale — design, structure, and version the prompts and agent behaviors that drive live voice calls, in a way that stays maintainable as the number of agents and use cases grows.
• Reliability of agent behavior — make the same prompt behave consistently across calls, edge cases, and model updates; catch regressions before customers do.
• Call analysis — dig into real transcripts and call data to find failure patterns, missed intents, and opportunities, and turn those findings into concrete improvements.
• Evals & benchmarks — build the eval harnesses, datasets, and benchmarks that measure agent quality (accuracy, task completion, latency, tone), and make them part of how we ship.
• Data-driven decisions — set the metrics, run the experiments, and bring evidence to every change, so we push quality forward with speed and confidence.
• Velocity through AI-native engineering — you use Claude Code and Codex every day to orchestrate coding agents and raise your leverage, without letting speed erode the reliability bar.

About you (must-haves)

• Strong applied-LLM experience — you've built and shipped LLM-powered features in production, not just prototypes.
• Serious prompt-engineering craft — you can decompose a hard task into reliable prompts/agent steps, and you have opinions on structure, versioning, and keeping prompts maintainable at scale.
• Evals-first mindset — you've built (or badly wished you'd built) eval harnesses, benchmarks, and test sets, and you believe quality is something you measure, not vibe-check.
• Comfortable in data — you can pull, slice, and analyze call/transcript data (SQL and Python/TypeScript) to find signal and quantify impact.
• Solid engineering foundation — you write production code (TypeScript/Node preferred) and can integrate your work into a real backend, not hand it off as a notebook.
• Rigor over intuition — you default to experiments and evidence, and you make the case with data.
• You live in Claude Code / Codex (or equivalent) — fluent and opinionated about AI-assisted engineering. In 2026 we treat this as table stakes.

• Ownership mindset — you own agent quality end-to-end, including in production, and you stay close to how it affects real agencies and their customers.

   

Bonus

• Real-time voice/telephony context (Twilio, SIP, ASR/TTS, latency-sensitive audio) and how it shapes prompting and evals.
• Building agentic systems in production — tools/skills frameworks, MCP, guardrails.
• Fine-tuning, distillation, or eval-driven development at a deeper level.
• Experience building LLM-as-judge or automated grading pipelines.
• Insurance, fintech, or another regulated/compliance-heavy vertical.

Our stack & tools

• Backend: TypeScript, Node, NestJS · monorepo (libs + apps)
• Voice: real-time streaming audio, ASR/TTS, telephony (Twilio / SIP)
• Orchestration: Temporal (Temporal Cloud) for the campaign/workflow engine
• Data: PostgreSQL on AWS RDS (multi-tenant, row-level security)
• AI: Anthropic + OpenAI models, prompt/agent orchestration, evals; fine-tuned/distilled models on our own data
• Frontend: React / Next.js
• Platform: AWS · Clerk (auth) · Datadog (observability) · Pylon + HubSpot (CS/CRM)
• How we ship: Linear (with agent delegation), GitHub, and Claude Code + Codex as part of daily engineering

How we build (engineering principles)

• Reliability is a feature. We don't ship what we can't keep running. The quality bar is non-negotiable.
• AI-native by default. Claude Code, Codex, and coding agents are part of how we work, not a novelty. We expect leverage from them, every day.
• Close to the customer. We prioritize real agency calls and feedback, not opinions in a room.
• Ship small, ship often. Short cycles, fast feedback, evals over guesswork.
• Ownership. Engineers own their work end-to-end - including in production.

How we work

Fast-moving distributed team with an AI-native engineering culture. We're closer to our customers than most competitors - that's our edge, and it drives how we prioritize. We ship things that work for real agencies, not demos.

B2B, long-term cooperation; small team, clients from the USA only

About the Company

They are an AI-first startup building a platform that helps brands create, optimize, and scale marketing content using Generative AI. Their technology improves lifecycle and CRM marketing campaigns across email, SMS, push notifications, and other customer engagement channels through automation, personalization, and adaptive optimization.

The company operates in a fast-growing AI and marketing technology space, working with international clients from the USA and Israel. They are building a modern startup culture focused on innovation, ownership, flexibility, and continuous learning.

About the Role

They are looking for a Creative AI Specialist who is passionate about creativity, AI technologies, marketing, and design. This role is ideal for someone who wants to grow in the intersection of AI-driven creative production, performance marketing, and product thinking.

The person will work closely with a small collaborative team, supporting client-facing creative workflows and helping deliver high-performing visual content for marketing campaigns.

This is a startup environment, so they value people who are proactive, adaptable, curious, and comfortable taking ownership.

Responsibilities

• Create visual assets for CRM, email, and marketing campaigns
• Generate and optimize creative content using AI tools and modern workflows
• Work with design tools such as Figma and Adobe Creative Suite
• Support A/B testing and performance-focused creative optimization
• Collaborate with internal teams and communicate directly with clients
• Participate in creative reviews, iterations, and campaign discussions
• Help respond to client requests and urgent updates when needed
• Learn and experiment with new AI tools, workflows, and automation processes

Requirements

• 3-5+ years of relevant experience in creative/design-related roles
• Experience with image generation and visual content creation
• Strong portfolio demonstrating creative and visual skills
• High level of English communication skills
• Comfortable working directly with clients
• Interest in AI tools and willingness to learn continuously
• Strong sense of responsibility, transparency, and flexibility
• Ability to work in a fast-paced startup environment
• Availability for evening collaboration with US-based clients
• Availability on Fridays is important
   

Why Join Them

• Opportunity to work daily with cutting-edge AI technologies
• Fast-growing startup environment with real ownership and impact
• Combination of creativity, AI, marketing, and product work
• International team and global clients
• Strong growth and learning opportunities
• Chance to build unique expertise in AI-driven marketing and creative production
   

The company is seeking a creative and detail-oriented Tech Art Auditor to join a team dedicated to producing engaging mobile game ads using cutting-edge AI technology. This role focuses on reviewing, refining, and enhancing AI-generated 2D and 3D assets to ensure high-quality visual output for mobile game advertisements.
 

This is an excellent opportunity for candidates eager to gain hands-on experience in tech art, 3D/2D production, and AI-assisted content creation within a dynamic and fast-paced environment.

 

What You’ll Do:
 

• Evaluate AI-Generated Content
  Review AI outputs, spot imperfections, and provide actionable feedback to improve overall quality.
• 3D Editing in Blender
  Modify and optimise low-poly 3D models, adjust shading, and ensure assets are production-ready.
• 2D Image Editing & Asset Creation
  Edit images, create visual elements, and prepare polished assets for mobile game ads.
• Work With Generative AI Tools
  Use AI-driven software to generate, refine, and enhance art assets efficiently.
  
   

What You’ll Bring:
 

Core Skills Required:

• Blender expertise for model editing, shading, and optimisation
• 2D editing proficiency (image editing & asset creation)
• Familiarity with generative AI tools and workflows
• Strong attention to detail and ability to critique, refine, and polish visual assets
• Passion for mobile gaming - especially casual and mid-core titles
  
   

Why This Role Stands Out:
 

• Work with innovative AI technologies shaping the future of game advertising
• Join a creative, fast-moving environment that encourages experimentation and growth
• Build valuable experience across 3D, 2D, and AI-driven art production
• Ideal for candidates at the beginning of their tech art career who want meaningful, practical hands-on experience
• Long-term cooperation, B2B collaboration, remote flexibility, and loyal management
  
   

Why You Should Submit Your CV & Contact Information:
 

To be considered, candidates must leave their CV and contact details so the team can:

• Evaluate your technical skills and portfolio
• Match your experience to the right projects
• Invite you for next-step discussions
• Keep in touch regarding future AI-art opportunities
  
   

Leaving your CV ensures you don’t miss out on a role that can accelerate your growth in tech art and AI-assisted asset creation.

Our product sits at the intersection of AI, robotics, and defence — exactly the intersection that international and national grant programs are looking for. We need someone who can translate what we build into compelling, credible applications. This role can start as part-time or project-based, and grow from there.

WHAT YOU'LL DO

• Research and track relevant grant opportunities across all relevant programs
• Write technical sections: problem statement, solution description, TRL assessment, methodology, impact metrics
• Work directly with co-founders to accurately represent the technology
• Manage submission calendars, deadlines, and application trackers
• Maintain up-to-date company technology documentation for reuse across applications
• Coordinate on budget justifications and financial sections
• Post-award: manage reporting requirements and milestone documentation

WHAT WE NEED FROM YOU

• Proven track record: at least 2–3 successful grant applications you can reference
• Grant-level English writing — precise, clear, technically credible prose
• Ability to understand and accurately communicate complex technical concepts
• Deep self-management: you'll own this function independently
• Comfort with fast-moving early-stage context — what we do evolves quickly

Nice to have:

• Technical background — engineering, physics, CS, or applied science
• Knowledge of NATO DIANA, EDF, or US defense grant processes
• Experience with defence tech or dual-use startup grant applications

WHAT WE OFFER

• meaningful work with direct impact on Ukraine’s defence capabilities
• collaboration with deep-tech engineering teams and innovative R&D projects
• opportunities for professional growth in grant writing and grant management
• remote work format

Role Overview

We are looking for a highly experienced consultant to act as a trusted technical advisor on a part-time basis. You will review our client's overall technical setup, assess security implications, evaluate architectural decisions, and provide continuous guidance on improving both the product and the development environment - with a particular focus on the growing use of AI in the development process.

Engagement

• Scope: ~10-20 hours per month
• Start: Within the next 1-2 months
• Duration: Long-term collaboration, with possible extension of hours

Mode: Remote / part-time advisory

Responsibilities

• Review the overall technical setup and provide strategic, hands-on advice
• Assess security posture and identify risks across the stack
• Evaluate architectural decisions and recommend improvements
• Advise on the safe and effective integration of AI into development workflows

Support continuous improvement of the product and the development environment

Required Profile

• Senior-level expertise in software architecture and security
• Strong experience with AI-assisted development (tools, workflows, and their security/quality implications)
• Ability to act as a strategic advisor and communicate clearly with the team
• Broad technical judgment across modern web, backend, and mobile stacks

Deep hands-on proficiency in every language below is not required. Architecture, security, and AI-development expertise are the priority; the candidate should be able to reason confidently across these technologies.

Technical Environment

• Backend: Java, Spring Boot, PostgreSQL
• Frontend: React, TypeScript
• Mobile: Native Android (Kotlin)
• Streaming: Custom IPTV server converting satellite input into other streaming formats

New service: Go with PostgreSQL (in development)

Our client is a global leader in AI-powered IT Service Management (ITSM), developing intelligent platforms that automate IT support processes and help organizations operate more efficiently. Their solutions are trusted by thousands of companies worldwide, simplifying complex IT operations and enabling teams to focus on strategic initiatives.

We are looking for a Senior Application Security Engineer with a strong software engineering background who has designed, developed, deployed, and maintained production systems before transitioning into application security. This role will serve as the security backbone of the R&D organization, ensuring security is embedded throughout the software development lifecycle and partnering closely with Engineering, DevOps, Architecture, and Product teams.

This is a highly visible, hands-on position reporting directly to the CISO, offering a clear growth path toward an Application Security Lead role and exposure to cloud security, AI security, and governance initiatives.

Who We're Looking For

• 5+ years of hands-on experience as a Software Developer, Backend Developer, Full-Stack Developer, or similar engineering role, with a proven track record of designing, building, shipping, debugging, and maintaining production software.
• Strong understanding of software development processes, engineering best practices, architecture, and SDLC methodologies.
• 2+ years of experience in Application Security, Product Security, or Secure SDLC, with a demonstrated transition from software engineering into security.
• Experience partnering closely with R&D and development teams, acting as a trusted security advisor who enables innovation while improving security posture.
• Hands-on experience implementing Secure SDLC practices within modern CI/CD environments (GitHub, GitLab, Jenkins, ArgoCD, or similar).
• Solid understanding of common application vulnerabilities, secure coding principles, OWASP Top 10, CWE/SANS Top 25, threat modeling methodologies (e.g., STRIDE, PASTA), and security architecture reviews.
• Experience with application security tools and practices, including SAST, DAST, SCA, secret scanning, and secure code review.
• Strong knowledge of API security and experience securing and testing REST and/or GraphQL APIs.
• Understanding of software supply chain security, including third-party dependency risks, SBOM concepts, open-source risk management, dependency confusion, and related attack vectors.
• Knowledge of cloud security fundamentals, preferably AWS, including IAM, containers/Kubernetes security, and Infrastructure as Code (Terraform or similar).
• Familiarity with SaaS and product company environments and the security challenges associated with cloud-native applications.
• Understanding of AI/LLM security risks, including prompt injection, data leakage, model abuse, agentic risks, and secure adoption of AI assistants within engineering and security workflows.
• Experience performing security-focused design, architecture, and threat modeling reviews.
• Excellent communication and stakeholder management skills, with the ability to influence teams without direct authority.
• Strong written and verbal English communication skills.

• Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent practical experience).

   

Role Focus

The primary focus of this role is the application security of the product.

Key responsibilities:

• Working closely with R&D teams on a daily basis.
• Helping developers build more secure products and adopt security best practices.
• Reviewing application designs and architectures from a security perspective.
• Identifying security risks in APIs, integrations, third-party libraries, and development processes.
• Managing vulnerabilities by analyzing, prioritizing, and supporting remediation efforts.
• Promoting and maintaining secure development practices across CI/CD pipelines.

• Applying and advocating security standards, frameworks, and industry best practices.

   

Nice to Have

• Penetration testing experience.
• Experience with bug bounty programs and vulnerability management.
• Strong knowledge of OWASP frameworks and methodologies.
• Hands-on experience with SAST, DAST, IAST, SCA, and secret-scanning tools.
• Cloud security experience (AWS, Azure, or GCP).
• AI / LLM security knowledge and practical experience.
• Security certifications such as CISSP, CSSLP, OSCP, OSWE, GWAPT, GPEN, CEH, GIAC certifications, or similar.

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Technical Coordinator / Solution Engineer to join our dynamic team on a full-time basis.

We are looking for a hands-on technical professional who will serve as the primary on-site technical expert, supporting deployment, configuration, automation, monitoring, and troubleshooting activities within a customer environment. This role is ideal for a specialist with strong infrastructure and operational experience who enjoys working independently while collaborating closely with remote engineering and product teams.

Responsibilities

• Install, configure, and support local server-side software components.
• Support local environment setup and configuration of server and viewer-related components.
• Manage and support secure data preparation, upload, and processing workflows.
• Develop and maintain basic orchestration and automation scripts.
• Monitor technical environments and proactively troubleshoot issues.
• Investigate problems related to setup, configuration, data uploads, processing steps, and environment stability.
• Maintain setup documentation, troubleshooting records, and operational procedures.
• Communicate effectively with remote product and vendor technical teams in English.
• Escalate product-specific, environment-related, and data-quality issues to appropriate technical stakeholders.
• Work predominantly on-site at the customer location in Kyiv, depending on project needs.
• Act as the main technical representative on-site while coordinating with remote support teams.

Requirements

Required Qualifications

• Strong experience working with Windows and/or Linux server environments.
• Proven experience installing, configuring, and supporting server-side or enterprise software solutions.
• Hands-on scripting experience with Bash, PowerShell, or Python.
• Experience creating and maintaining workflow automation and orchestration scripts.
• Strong background in deployment, configuration, monitoring, and troubleshooting of technical environments.
• Understanding of secure environments, access control, credential management, and sensitive data handling.
• Ability to read technical documentation and follow setup and design instructions.
• Experience collaborating with remote technical teams and participating in English-language meetings.
• Strong analytical and troubleshooting skills.
• Ability to work independently with minimal supervision.

Nice to Have

• DevOps or Infrastructure Engineering background.
• Experience with on-premises or hybrid infrastructure environments.
• Experience working with data processing workflows.
• Familiarity with visualization platforms, viewer/server environments, or similar technical systems.
• Basic knowledge of encryption and decryption workflows.
• Experience working with APIs and integrations.
• GIS, spatial data, or 3D visualization experience.
• Customer-facing technical support, consulting, or implementation experience.

Specific Requirements

• Must be based in Kyiv or willing to work primarily from Kyiv.
• Availability for regular on-site presence at the customer location.
• Comfortable working within a sensitive and secure customer environment.
• Openness to customer-side background or security screening if required.
• Ability to act as the primary hands-on technical specialist on-site.
• Strong sense of ownership, responsibility, and communication skills.
• Ability to properly identify, prioritize, and escalate issues when necessary.

What You Should Know

• This is not a pure software development role.
• This is not a project management role.
• The primary focus is hands-on technical execution, including setup, configuration, scripting, monitoring, troubleshooting, and operational support.
• Product-specific onboarding, documentation, API guidance, and training will be provided by the product/vendor team.

Benefits

• Paid Time Off — 36 paid days per year
• Training & Development opportunities

Partial medical compensation


 

Ajax Systems is a full-cycle company, working from idea generation and R&D to mass production and sales. We do everything: we produce physical devices (the system includes many different sensors and hubs), write firmware for them, develop the server part, and release mobile and desktop applications.

PRO Desktop meets the needs of every professional working with Ajax security systems. Facilities profiling and remote configuration, alarm monitoring and photo verification, staff administering, and a detailed event log — all in one, intuitive interface.

Responsibilities:

— Ajax PRO Desktop development (adding new devices, supporting existing devices, adding new functionality and features, fixing bugs).

— Architectural decisions and concept development.

— Writing tests.

— Hard bug fixing.

— Inter-commands communications.

Stack:

— Python 3, PySide 6, QML, gRPC.

Must have:

— 3+ years of experience with Python, including multithreading, asyncio.

— Knowledge of OOP principles and patterns.

— Experience with aiohttp.

— Experience with pytest.

— Experience with gRPC.

It will be a plus:

— Experience with QML.

— Experience with PySide/PyQt.

We offer:

— Flexible schedule at our offices in Kyiv or Lviv.

— The opportunity to propose and implement own ideas that have an impact on the product and production.

— Work in a motivated team and zero bullshit culture.

— Competitive salary.

— Medical Insurance.

— Corporate English.

— The opportunity to participate in the beta test project of Ajax security systems — receiving and testing new gadgets before their release.

About Yanarchy

Yanarchy is a Los Angeles–based talent management agency building scalable businesses around digital creators.

We combine creator economy, AI, automation, operations, and growth systems to build companies—not just manage talent. Alongside talent management, we're developing internal products, operational infrastructure, and technology that help us scale faster.

We're growing quickly, which means execution has become one of our biggest competitive advantages.

That's why we're looking for a Business Operations Manager—someone who will help leadership turn decisions into execution and make sure the company keeps moving forward without losing speed.

The Role

This role sits at the center of the company.

You will work directly with leadership across multiple departments, helping transform strategy into execution.

This is not a project manager role where you simply update task boards.

Your mission is to make sure important initiatives actually happen.

You'll coordinate cross-functional projects, remove execution bottlenecks, challenge delays, follow up relentlessly, and give leadership complete visibility into what's happening across the business.

If you enjoy bringing structure to fast-moving environments, keeping ambitious teams aligned, and making things happen—you'll thrive here.

What You Will Do

Company Execution

Own the execution of company-wide strategic initiatives.

Translate leadership decisions into actionable plans with clear ownership and deadlines.

Follow up consistently to ensure priorities move forward.

Identify execution risks early and escalate blockers before they impact delivery.

Cross-functional Coordination

Coordinate initiatives involving multiple departments.

Align stakeholders across Operations, Marketing, Product, Finance, HR, and other business functions.

Ensure everyone understands priorities, dependencies, and next steps.

Keep communication clear and transparent.

Operational Excellence

Maintain visibility across all active company initiatives.

Build structured reporting systems that allow leadership to quickly understand progress.

Organize weekly operational reviews.

Ensure every initiative always has:

• a clear owner
• a deadline
• current status
• next action
• identified risks

Continuously improve operational processes to increase execution speed.

Reduce operational overhead for the COO and leadership team.

Who We're Looking For

We're looking for someone who naturally takes ownership and enjoys making organizations run better.

You probably have:

• 3+ years of experience in Operations, Business Operations, Project Management, PMO, or similar roles
• experience working directly with founders, executives, or senior leadership
• outstanding organizational and execution skills
• excellent stakeholder management
• strong follow-up discipline—you don't let important things disappear
• ability to coordinate multiple parallel initiatives
• experience working in fast-paced startup environments
• confidence communicating across different functions and seniority levels
• Upper-Intermediate English (B2+) or higher

Nice to Have

• Experience in high-growth startups
• Experience in creator economy, digital media, or marketing businesses
• Business analytics experience
• Experience building operational dashboards and KPI reporting
• Familiarity with AI productivity tools and workflow automation

What Success Looks Like

Within your first months, we expect you to:

• Build visibility across all major company initiatives.
• Create a predictable execution rhythm.
• Help leadership identify blockers before they become problems.
• Increase accountability across departments.
• Improve operational transparency.
• Reduce execution delays.
• Allow the COO to focus more on strategic work instead of operational follow-ups.

Why This Role Is Exciting

You'll work directly with company leadership.

You'll influence how the entire business operates.

You'll have visibility into every major initiative across the company.

You'll help shape operational systems as the company scales internationally.

This is a role for someone who enjoys ownership, autonomy, and solving complex organizational challenges—not simply managing tasks.

What We Offer

• Fully remote work
• High ownership and autonomy
• Direct collaboration with founders and executive leadership
• Fast-growing international company
• Opportunity to shape how the business scales
• Minimal bureaucracy and fast decision-making
• Paid vacation, sick leave, and personal days off

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.
 

Requirements:

• Experience in L1/L2 technical support or IT service desk roles
• Basic knowledge of Windows Server environments
• Basic MS SQL knowledge (user-level: queries, validation, data checks)
• Fundamental understanding of network technologies and protocols
• Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
• Confident in written and spoken English
• Independent, reliable, and detail-oriented working style
• Technical and solution-oriented mindset
• Strong interpersonal and communication skills
   

Responsibilities:

• Provide L1/L2 technical support via email, chat, and calls
• Troubleshoot Windows environment issues and basic network connectivity problems
• Perform basic MS SQL checks and validate measurement or system data
• Support configuration and deployment of IoT devices/data loggers following documented procedures
• Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
• Maintain accurate ticket documentation in CRM/helpdesk systems
• Follow internal workflows, SLAs, and quality standards
• Contribute to knowledge base creation and continuous process improvements
• Collaborate with Team Leaders, QA, Operations, and Engineering
   

Would be a plus:

• Experience with Zendesk and similar ticketing platforms
• Previous BPO / outsourcing experience
• Technical education or certifications
• Experience supporting SaaS or hardware-enabled products
• Familiarity with structured troubleshooting methodologies
   

Work conditions:

• Remote work;
• The probation period is 2 months;
• 2 non-fixed days off per week.
• 3 types of work shifts: morning 8:00−16:000, Day 16:00—0:00, night shift 0:00−8:00

We are an iGaming company operating in the LATAM market, focused on building a scalable and data-driven CRM ecosystem. As we prepare for a major traffic relaunch, we're looking for an Email Marketing / CRM Specialist who will take ownership of our customer communication channels, restore CRM infrastructure, and build high-performing automated journeys that drive player retention and revenue.

ABOUT THE ROLE

This is a hands-on CRM position for someone who enjoys solving technical challenges as much as optimizing customer journeys.

Your primary mission during the first months will be to restore the existing CRM infrastructure, ensure all communication channels are fully operational, clean and validate the customer database, and launch the key automated lifecycle campaigns. Once the foundation is in place, you will own the development, optimization, and scaling of our CRM communication strategy across Email, Push, SMS, and WhatsApp using Smartico.

GOALS FOR PROBATION PERIOD (first 2–3 months)

• Restore full functionality of all CRM communication channels (Email, Push, SMS, WhatsApp) within Smartico
• Identify and resolve technical issues affecting message delivery, push tokens, and automation workflows
• Audit the existing CRM infrastructure, customer database, and automation journeys
• Clean and validate the customer database to improve deliverability and campaign performance
• Launch the Welcome Journey (Day 0–7) to maximize FTD → Second Deposit conversion
• Prepare the CRM ecosystem for traffic relaunch with fully functional triggers, validated audiences, and ready-to-use content

WHAT YOU WILL DO

• Build, optimize, and maintain automated CRM journeys across Email, Push, SMS, and WhatsApp
• Audit and improve existing CRM workflows and customer lifecycle communications
• Segment users based on behavioral, transactional, and financial data
• Conduct A/B testing for subject lines, send times, content, and CTAs
• Monitor and improve email deliverability (SPF, DKIM, DMARC, domain reputation, inbox placement)
• Create and edit responsive email templates using basic HTML/CSS
• Configure UTM tracking and monitor campaign attribution
• Analyze CRM performance metrics including Open Rate, CTR, Bounce Rate, Unsubscribe Rate, and Deposit Conversion
• Collaborate with Retention, Product, and Marketing teams to improve customer engagement and retention
• Continuously identify opportunities to optimize CRM performance and customer lifecycle automation

WHAT WE ARE LOOKING FOR

• 2+ years of experience in Email Marketing, CRM, or Marketing Automation
• Experience working with Smartico or similar CRM platforms (Customer.io, Braze, Iterable, OneSignal, etc.)
• Experience building automated customer journeys and lifecycle campaigns
• Strong understanding of email deliverability best practices
• Experience using Google Analytics or BI tools to measure campaign performance and conversions
• Ability to work independently and manage multiple CRM initiatives simultaneously
• Analytical mindset with strong attention to detail
• English level B2+ (written and spoken)

NICE TO HAVE

• Experience in iGaming, Betting, Fintech, or other high-frequency transaction products
• Experience working with LATAM markets or Spanish-speaking audiences
• Basic SQL knowledge for audience segmentation
• Experience with Jira and Confluence
• Basic HTML/CSS skills for email template editing

WHY JOIN US

• Fully remote work
• High level of ownership and autonomy without micromanagement
• Opportunity to work with a licensed iGaming product
• Career growth path toward CRM Lead
• Full onboarding and support throughout the probation period
• Fast-paced international team of approximately 30 professionals
• Direct reporting to the Retention Manager
• Opportunity to build and scale CRM infrastructure from the ground up

About the Role

We are seeking a skilled Energy System Analyst / Software Developer to join our team and contribute to the full lifecycle of energy system modelling and simulation projects. You will focus primarily on market modelling of European energy markets, power system optimization, capacity expansion planning, cost-benefit analysis, and economic assessment of infrastructure investments, while also engaging in data handling, visualization, and automation development.

This role combines technical expertise in energy market fundamentals, analytical thinking, and software development skills to deliver high-quality modelling results and insights for our clients across the European energy sector, including TSOs, regional coordination bodies, and European institutions.

Key Responsibilities

• Lead and participate in the design, implementation, testing, and analysis of energy market models using tools such as Antares Simulator (including Antares Xpansion for capacity expansion studies).
• Develop and maintain data management, automation, and market modelling pipelines to support large-scale European energy system studies (e.g., TYNDP, IoSN, regional adequacy assessments).
• Conduct economic evaluations, cost-benefit analyses, and scenario-based simulations to support infrastructure investment decisions and cross-border interconnector assessments.
• Prepare and maintain input datasets for market models, including demand profiles, generation portfolios, fuel prices, renewable time series, and transmission capacities.
• Collaborate with client teams (TSOs, regional groups, European bodies) to ensure accuracy and consistency in data collection, validation, and central dataset maintenance.
• Communicate modelling results, methodologies, and assumptions clearly to both technical and non-technical stakeholders through reports, presentations, and steering group meetings.
• Contribute to technical documentation, methodology descriptions, and quality assurance of project deliverables.

Required Qualifications & Experience

• 2–7 years of relevant professional experience in energy system modelling, market analysis, or power system planning.
• 2+ years of proven experience in market modelling and economic analysis of energy systems.
• Proficiency in Python for modelling, simulation, data processing, and automation.
• Solid understanding of European energy market fundamentals: merit order dispatch, zonal pricing, cross-border exchanges, adequacy assessment, and capacity mechanisms.
• Strong skills in data handling, processing, and visualization of large-scale energy datasets.
• English language proficiency at B2 level or higher.
• MSc degree in Electrical Engineering, Power Engineering, Energy Economics, Computer Science, or related field.

Desirable Skills & Assets

• Experience with PLEXOS for energy market modelling, production cost simulation, or capacity expansion planning.
• Knowledge of open-source energy modelling tools such as PyPSA, Calliope, or OSeMOSYS, and the ability to benchmark or cross-validate results across platforms.
• Familiarity with Antares Simulator and Antares Xpansion for adequacy studies and optimal investment modelling.
• Knowledge of optimization theory and mathematical programming (LP, MILP) as applied to energy system planning.
• Understanding of European regulatory frameworks: ENTSO-E methodologies (TYNDP, ERAA, IoSN), CBAM, EU Green Deal targets, and network development processes.
• Proficiency in R for statistical analysis or simulation post-processing.
• Familiarity with Git or other version control systems.
• Ability to translate customer requirements into actionable modelling tasks and deliverables.
• Experience in applying AI tools to support programming and analytical work.
• Strong communication and teamwork skills, with the ability to meet deadlines and work effectively in multi-stakeholder project environments.

About the Role

We are seeking a skilled Power System Modelling Engineer / Software Developer to join our team and contribute to the full lifecycle of power system modelling, simulation, and analysis projects. You will focus primarily on steady-state and dynamic power system simulations, network analysis, grid integration studies, and power flow calculations, while also engaging in data handling, scripting, automation, and toolchain development.

This role combines deep power systems expertise, analytical thinking, and software development skills to deliver high-quality modelling results and technical insights for our clients across the European energy sector.

Key Responsibilities

• Lead and participate in the design, implementation, testing, and analysis of power system models using commercial tools such as PSS/E (Siemens) or DigSilent PowerFactory, and open-source tools such as PyPSA, PyPowSyBl, or pandapower.
• Perform load flow, contingency analysis, short-circuit calculations, dynamic simulations, and grid stability assessments to support transmission and distribution system planning.
• Develop and maintain automated workflows, data pipelines, and scripting tools (Python) to support power system modelling and simulation processes.
• Conduct grid integration studies for renewable energy sources, including hosting capacity analysis, voltage regulation, and protection coordination.
• Collaborate with client teams (TSOs, DSOs) to ensure accuracy and consistency in network data collection, validation, and model maintenance.
• Communicate modelling results, methodologies, and assumptions clearly to both technical and non-technical stakeholders.
• Contribute to technical documentation, reports, and presentations.

Required Qualifications & Experience

• 2–7 years of relevant professional experience in power system modelling and simulation.
• 2+ years of hands-on experience with at least one commercial power system simulation tool (PSS/E, PowerFactory, ETAP, PowerWorld) or open-source equivalent (PyPSA, PyPowSyBl, pandapower).
• Proficiency in Python for scripting, automation, and power system analysis workflows.
• Solid understanding of power system fundamentals: load flow, fault analysis, dynamic stability, voltage regulation, and protection systems.
• Strong skills in data handling, processing, and visualization of network and simulation data.
• English language proficiency at B2 level or higher.
• MSc degree in Electrical Engineering, Power Engineering, Power Systems, or related field.

Desirable Skills & Assets

• Experience with PSS/E automation (Python/IPLAN) or PowerFactory DPL/Python scripting.
• Knowledge of CIM/CGMES data exchange standards and network model interoperability.
• Familiarity with European grid codes, ENTSO-E methodologies, and TSO/DSO operational frameworks.
• Experience with market modelling tools such as PLEXOS or Antares is a plus.
• Knowledge of optimization theory and mathematical programming (LP, MILP).
• Proficiency in R for statistical analysis or simulation post-processing.
• Familiarity with Git or other version control systems.
• Ability to translate customer requirements into actionable modelling tasks and deliverables.
• Experience in applying AI tools to support programming and analytical work.
• Strong communication and teamwork skills, with the ability to meet deadlines.