Jobs at Djinni

We’re looking for a Product Owner / Business Analyst to take ownership of a humanitarian transparency platform. This is a hybrid role: you’ll shape product direction and priorities, and you’ll also own the requirements behind every feature, from stakeholder workshops to detailed PRDs the team builds from.

🌍 About the Product

A web platform that helps a humanitarian organization in Ukraine manage its projects, beneficiary data and finances transparently, with AI-powered features built in. The product is in active development, and you’ll join a running Scrum team. 
 

🧙‍♂️ In This Role You Will

• Own the product backlog and prioritize it based on user and business value.
• Shape the product roadmap together with the Tech Lead and client stakeholders.
• Act as the Product Owner in Scrum: drive refinement, set sprint goals, accept delivered work.
• Run workshops and interviews with stakeholders to understand their processes, goals and pain points.
• Write PRDs, user stories and acceptance criteria detailed enough for the team to build from directly.
• Gather and document functional and non-functional requirements.
• Model business processes such as workflows, approvals, roles and permissions.
• Balance scope, value and effort, and communicate trade-offs clearly to stakeholders.
• Work with design to validate solutions, and with the AI team on requirements for AI-powered features.
• Collect feedback from demos and user testing and turn it into product decisions.
• Keep product documentation structured, current and traceable to decisions.
  
   

🎯 You May Be Interested If

• You enjoy both deciding what to build and working out exactly how it should work.
• You want real ownership of a product, not just a backlog to maintain.
• You can join an existing product and get productive quickly.
• You like untangling complex business logic into clear, usable solutions.
• You want your work to have visible real-world impact.
  
  
   

👌 Role Requirements

• 3+ years as a Product Owner, Business Analyst or in a combined PO/BA role on software products.
• Strong hands-on experience as a PO in Scrum.
• Proven experience writing PRDs, user stories and acceptance criteria.
• Strong requirements gathering and documentation skills.
• Ability to prioritize a backlog and make product decisions under constraints.
• Experience with complex business processes such as workflows, approvals and role-based access.
• Confidence facilitating stakeholder workshops, including with senior client stakeholders.
• Process and data modeling skills (BPMN or similar, user flows, basic data models).
• Enough technical understanding to discuss APIs, integrations and data with engineers.
• Experience with Jira and Confluence.
• English at B2 level or higher.
   

⭐ Nice to Have:

• Experience on projects involving data platforms, reporting, or dashboards.
• Familiarity with NGO, humanitarian, or grant-funded project environments.
• Experience writing technical documentation or API specs alongside developers.
• Knowledge of UX/UI principles for requirements validation.
  
   

💻 Working Conditions:

• Employment Type: Full-Time
• This is a fully remote position with the entire team across Ukraine.
• 20 working days of paid vacation per year.
• The team collaboratively defines deadlines, ensuring a balanced and manageable workload. The focus is on delivering commitments on time.
• Flexible working hours to promote a healthy work-life balance.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why we’re looking for a Marketing Design Lead to join our new team transforming the EdTech industry.
 

What product & team will you be working on?
 

Nibble is an all-around knowledge app for adult learners. It offers short, interactive lessons on different topics, from art to math. Nibble has been featured as App of the Day in over 50 countries, including the US, the UK, and Canada.
 

You'd join Nibble's marketing team as the lead of Paid Media Design, shaping the ideas that drive business goals, while working closely with User Acquisition and Creative Marketing.
 

This team has already grown into a fully functional unit: currently 4 in-house + project-based designers, making performance work for Meta, TikTok, Google, and others, across different foreign markets and locales, with new ones joining all the time.
 

The foundation is already there: the team, the scope, the way things run. What's missing is someone to hold it all and take it further.
 

Why do we need you?
 

Creative is king. It's what turns user acquisition's reach into results, and as the lead, you're the one who shapes how we grow our spend.
 

In practice, your team is contributing to:

• CAC and pROAS. A steady stream of fresh, tested creative is what keeps acquisition efficient as audiences get tired of seeing the same thing.
• How fast we can grow. Every new channel or locale is waiting on creative before it can really start spending — you're the one who sets that pace.
• What it costs to make. The more thoughtfully you automate and reuse what already works, the more the team can take on.

To make that happen, this team needs someone to lead it, and you're exactly who we're looking for.

In your first 6–12 months, we'll know you've succeeded when:

• Scaling strategies work, and spend grows with them. Winning approaches get identified and scaled.
• New platforms get their own playbook. Every new channel or locale launches with a tailored creative approach that performs fast.
• Your team handles launches, new locales, busy weeks. Capacity is planned for it.
• AI-first, craft still holds. Automation covers repeatable work, freeing headspace for bold ideas while quality stays consistent.
• Your team knows why their work matters, with room to chase new ideas.

What do your responsibilities look like?

• Hold the line on quality and safety. You're the one making sure every piece of creative, across channels and locales, meets the bar and stays within the rules (platform policy, AI disclosure, brand safety).
• Turn goals into a plan people can run with. Growth and paid media targets become quarterly creative OKRs, broken down into concrete goals for each person on the team.
• Run three hubs efficiently. Localization, motion, creative design: you decide how capacity gets shared between them, how much lands with your in-house team versus contractors, and how scaling and localization cycles get planned.
• Invest in your people. Reviews, onboarding, PDPs, regular 1:1s: real attention that helps people grow.
• Stay curious about what's next. New creative strategies, doubling down on what's already working, testing new tools, and giving newer things like UGC, in-house production, and AI-made creative a real home inside the team.

Who are you?

• You've done the production. 3+ years in performance creative for paid social, with hands-on experience running production on Meta, TikTok, or Google inside a performance loop.
• You've led people. 1+ years with direct reports, running the full cycle: 1:1s, PDPs, performance reviews.
• Numbers are part of how you see the work. CTR, pROAS, CAC, hook rate shape your brief as much as any visual does.
• You've scaled creative before. Concept frameworks that produce multiple executions, a refresh cadence, and reuse across formats and placements are familiar territory.
• You forecast capacity like a resourcing lead. Demand forecasting, scope assessment, closing gaps through contractors or hiring are second nature.
• AI is already part of how you think about production. You build with it, alongside engineers.
• You know the platforms cold. Meta, Google, TikTok, including ad policy and AI-disclosure requirements.
• You run on OKRs. Quarterly planning that cascades into focus areas people actually care about.

What do we offer?

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-long paid holiday to rest and recharge twice a year. Besides that, we provide 20 paid vacation days per year.
• Supporting initiatives that help Ukraine. 

Are you interested? Send your CV!

Key Skills

• CRM Management
• Responsibility
• Organizational Skills
• Stress Resistance
• Proactive Approach
• Customer Relations
• Reporting and Analytics
• Coaching
• Team Management

Job Description

We are looking for a strong leader who can ensure the smooth operation of our contact center, achieve KPI targets, and build an efficient team management system. The ideal candidate will not only monitor performance metrics but also focus on team development and service quality improvement.

Main Responsibilities

1. Performance Management (KPIs)

• Daily monitoring of target KPI achievement
• Tracking operational metrics (missed calls, response times, chat performance)
• Monitoring communication quality (call reviews, customer feedback, quality assessments)
• Working with analytics and reporting

2. Team Management

• Daily employee development through coaching, feedback, and hands-on support
• Monitoring KPI performance trends for each team member
• Conducting motivational briefings and maintaining team engagement
• Ensuring task completion and accountability

3. Operational and Technical Oversight

• Ensuring stable operation of telephony systems and communication channels
• Managing CRM and internal systems (including Plutos)
• Collaborating with HR on recruitment planning, onboarding, training, and workforce forecasting

Requirements

• At least 1 year of experience in a leadership role (Team Lead / Supervisor / Head of Department)
• At least 6 months of experience in a contact center environment
• Strong understanding of call center KPIs and analytics
• Ability to work effectively in a fast-paced, multitasking environment
• Basic understanding of CRM systems and telephony platforms
• High level of responsibility, stress tolerance, and organizational skills
• Experience in banking or microfinance institutions is an advantage

What We Offer

• Fully remote work format
• Real influence on business processes and decision-making without excessive bureaucracy
• Supportive leadership and open communication
• Opportunities for career growth and management development
• Ongoing training, performance reviews, and the freedom to implement your own ideas and approaches
• A project in an active growth phase
• Company bonuses and team activities

📩 If this opportunity sounds like a good fit for you, we would love to hear from you. Apply today!

We are looking for a Junior IT Support Specialist to help employees with everyday technical issues and support equipment management across the company.

You will work under the IT Manager’s guidance, following established procedures and escalating complex issues. This role suits someone with basic hands-on IT experience, strong organisational skills and an interest in developing their technical knowledge.

Responsibilities

• Manage IT equipment: Maintain inventory, prepare laptops and peripherals, and coordinate deliveries, returns, repairs and approved disposal.
• Support procurement and licence tracking: Collect equipment requirements, compare supplier offers, prepare purchase requests and track software licences and renewals.
• Provide technical support: Troubleshoot routine hardware, software and connectivity issues for internal teams and client engineers within the approved scope.
• Assist with onboarding and offboarding: Prepare equipment, configure approved accounts and update user access in Microsoft 365, Google Workspace and other tools within assigned permissions.
• Support office technology: Assist with basic network checks, access cards, CCTV availability and meeting room or event equipment.
• Track requests and documentation: Register IT requests, follow up with users and maintain equipment records, checklists and user instructions. Escalate urgent or unresolved issues to the IT Manager.

Requirements

• Basic hands-on experience in IT support, help desk or a similar role, including internships.
• Ability to set up laptops, install software and troubleshoot common hardware and peripheral issues.
• Basic familiarity with Microsoft 365, Google Workspace and user account administration.
• Understanding of basic networking concepts, including Wi-Fi and wired connections.
• Strong attention to detail and the ability to keep records accurate and organised.
• Clear communication skills, patience and a helpful approach to supporting users.
• Ability to follow instructions, prioritise routine tasks and recognise when to ask for support.

Nice to Have

• Experience with ticketing systems or IT equipment inventories.
• Familiarity with employee onboarding and offboarding.
• Experience setting up meeting room audio and video equipment.

Numerical Technologies LTD is a provider of custom software solutions and services specializing in risk, limits, and regulatory capital. We are currently looking for a Senior Python Developer to join our team. 
 

Project: Portfolio management systems for a US financial institution. 

What you will be doing:  

As part of the team, you will be participating in a client project focused on portfolio management solutions. You will help develop new software features, as well as support and maintain existing ones. You will be writing scalable and fault-tolerant code, debugging programs, and integrating applications with third-party web services. You will be collaborating closely with the client and product manager to understand the system’s functional and non-functional requirements, and contribute to code quality through unit testing, integration testing, code review, and system design using Python to build robust software that aligns with the client’s business needs. 

What we are looking for:  

• A strong programming background with Python and OOP skills.
• Deep understanding of algorithms and data structures.
• Experience building backend systems and working with REST APIs.
• Proficiency with SQL databases.
• Experience with FastAPI and Linux environments.
• Strong problem-solving skills and ability to collaborate effectively in a team environment.
• Upper-Intermediate level of English or above. 
• Experience with AWS is a plus. 

What we offer: 

• Competitive compensation depending on experience and skills. 
• Regular assessments and salary reviews. 
• Paid personal days. 
• Mental health support program. 
• Language classes. 
• Flexible working schedule. 

Swarmer develops software that makes drones autonomous and allows them to operate together, in large, coordinated teams — no pilots needed. Our technology has been battle-tested in Ukraine— the world’s most intense proving ground for drone warfare.

In March 2026, we became the first Ukrainian defense startup to go public on NASDAQ, following a $15M Series A — the largest investment in a Ukrainian defense tech company since the start of the war.

Working at Swarmer means operating at the intersection of engineering rigor and frontline reality. The problems and environments are complex, and the stakes are very real. We built this software to enable democratic nations to defend themselves.

If you are motivated by building resilient systems that matter and by seeing the direct impact of your work, you’ll find purpose here.

Who we’re looking for:

Mid-Level OSINT Analyst to support our Security Team in a fast-paced defense-tech environment. The role will focus on background checks, due diligence, sanctions screening, and identifying potential security, insider, reputational, and geopolitical risks. The ideal candidate can independently verify information from multiple sources, identify relevant connections and risk indicators, and provide clear, actionable conclusions to support security-related decisions.

What you’ll do:

• Conduct OSINT-based background checks candidates in Ukraine and other European countries
• Research and verify information using open and professional sources, including public registries, corporate databases, media, and social networks
• Conduct sanctions, watchlist, adverse media, and reputational risk screening and Identify potential security, insider, reputational, compliance, and geopolitical risks
• Prepare clear and structured background check reports with key findings, risk indicators, and an overall assessment
• Handle personal and sensitive information in accordance with confidentiality, data protection requirements, and internal security procedures
• Support Merger & Acquisitions and Partnership due diligence
   

You’ll be a good fit if you have:

• 5 + years of experience in OSINT, background screening, due diligence, investigations, or a related field
• Strong knowledge of OSINT tools, public registries, corporate databases, social media, and other open-source resources
• Experience conducting background checks on individuals and companies in Ukraine and other European countries
• Strong analytical skills and the ability to connect the dots across large volumes of
• information
• Ability to verify information from multiple independent sources and assess its reliability
• Experience with link analysis, digital footprint analysis, and social media investigations
• English at B2 level or higher

Would be an advantage:

• Higher education in IT, analytics, cybersecurity, intelligence, law, or a related field
• Experience in intelligence analysis or related intelligence activities
• Experience in verifying and geolocating visual content, including images and videos using open-source methods and tools
• Experience conducting investigations informed by intelligence analysis

We are seeking an experienced Data Engineer to develop and support reliable data infrastructure across our systems. In this role, you will create scalable data pipelines, maintain data accuracy and consistency, and connect external data sources. Your main goal will be to ensure smooth data movement and strengthen analytics capabilities throughout the organization. You will also help shape our data architecture, apply engineering best practices, and work closely with cross-functional teams to transform raw data into meaningful, actionable insights.

Requirements

• 3+ years of commercial experience in Data Engineering
• Experience gathering business requirements and communicating with stakeholders
• Strong knowledge of Data Warehouse (DWH) architecture and principles
• Hands-on experience designing data warehouses and building ETL pipelines
• Deep practical experience with Python
• Hands-on experience in one or more of the following areas: data processing using PySpark, Apache Spark, Pandas, or similar frameworks; data scraping; integration of third-party data sources and APIs
• Proficiency in SQL and relational databases such as PostgreSQL and MySQL
• Hands-on experience with column-oriented databases such ClickHouse, Snowflake, Cassandra, BigQuery (many tables with millions of records and above each)
• Solid understanding of software design patterns, algorithms, and data structures
• Intermediate English proficiency

Will be a plus

• Experience with messaging platforms such as RabbitMQ or Kafka
• Familiarity with DataOps practices and data pipeline automation
• Familiarity with CI/CD pipelines and Kubernetes environments
• Background in FinTech or Trading domains

Responsibilities

• Communicate with technical and non-technical stakeholders to gather and clarify business requirements
• Review and analyze data and business logic to ensure consistency, accuracy, and reliability
• Design, implement, and maintain data pipelines for efficient and scalable data processing
• Integrate, maintain, and support data solutions and third-party data sources
• Research and evaluate third-party tools, services, and components for potential use
• Follow engineering best practices, including code reviews, testing, refactoring, and continuous delivery
• Design, optimize, and maintain data storage solutions

What we offer:

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a Functional Analyst for the Microsoft Dynamics 365 Finance and Operations platform to help transform the company’s financial and operational processes using modern technologies. You will join a cross-functional team working on the implementation and optimization of business solutions in the field of finance, logistics, and resource management. If you have experience working with D365 F&O and strive to influence strategic processes, this role is for you.
 

What you will do

• Gather information from and collaborate with different types of stakeholders (finance, procurement, warehouse, IT)
• Understand strategic business needs and plans for growth
• Gather and document detailed business requirements and transform them into user stories, including acceptance criteria
• Create, document, and maintain solution designs
• Execute standard and advanced configuration of the system, giving demos/prototypes to business users
• Prepare functional gap design documents
• Test new configurations and customizations — ensuring the provided functionality is in line with existing flows and satisfies stakeholders’ needs and requirements
• Organize key user validation process, support for end-to-end user acceptance testing
• Users’ consultancy and support; handle tickets as a second-level support engineer
• Follow the Change and Release management process
• Prepare release notes
• Manage tasks (AzureDevOps/Jira)
   

Your profile

• Upper-intermediate English
• >3 years’ experience with Microsoft Dynamics 365 Finance&Operations implementation and support
• Extensive experience in Microsoft Dynamics 365 Finance&Operations implementation projects
• Strong knowledge of standard D365 functionalities and most of the business processes listed below: 
  • Accounting policy (General Ledger, account structure, period close, etc.)
  • Accounts payable
  • Accounts receivable
  • Manufacturing accounting
  • Inventory accounting (closing and adjustment, inventory revaluation, inventory counting, inventory posting etc.)
  • Cost accounting
  • Tax accounting (understanding of business process flows)
  • Subscription billing (nice to have)
  • Electronic reporting
  • Experience in supply chain management flows is a plus
• Experience working in an integrated environment (and understanding of the approach of working with it)
• Experience with AzureDevops/Jira
• UML/BPMN knowledge is a plus
• Experience in preparing user stories, user manuals, and release notes
• Able to adapt requirements to both technical and business languages
• Experience with the preparation of different types of products and project documentation
• Experience with organizing validation activities (user acceptance testing)
• A technical background is an advantage
• Logical and analytical thinking 
• Independent research on solutions
• A critical thinker, detail-oriented, and self-organized

This is an on-site position at our Limerick office, not a remote role. Candidates must be based in Ireland and able to work from the office in Limerick.

Vedi is a B2B SaaS platform developed by Chern & Co Ltd, an Irish corporate services company established in 2009.

The platform helps entrepreneurs, startups, and SMEs simplify company formation, business registration, and corporate compliance by automating administrative processes and making business management more efficient.

As Vedi expands across Ireland, the UK, and international markets, we're looking for an experienced sales professional to drive customer acquisition and revenue growth.

About the Role

We're looking for a Senior Sales Manager to take full ownership of B2B sales, from identifying potential customers and generating leads to product demonstrations, negotiations, and closing deals.

This is a hands-on sales position, focused on new business acquisition, building a strong sales pipeline, and achieving revenue targets.

You'll work on-site in Limerick, directly with the CEO and product team, contribute to sales strategy, and help develop the company's commercial processes.

As Vedi grows, you'll also have the opportunity to help build and lead a sales team, with a potential career path towards Head of Sales.

Key Responsibilities

✅ Outbound Prospecting & Lead Generation: Identify and approach potential B2B customers, including entrepreneurs, e-commerce businesses, startups, and SMEs. Build prospect lists, identify decision-makers, and generate qualified leads through LinkedIn, cold emails, direct calls, and other outbound channels.

✅ Full-Cycle B2B Sales: Independently manage the entire sales process, from initial outreach and lead qualification to discovery calls, product demonstrations, commercial proposals, negotiations, and closing deals. Maintain regular follow-ups and take responsibility for converting opportunities into paying customers.

✅ SaaS Product Demonstrations & Consultative Selling: Conduct online product demos, understand customers' business needs, and clearly explain how Vedi can simplify company formation and compliance processes. Present the platform's value, address objections, and tailor solutions to different customer segments.

✅ Negotiation & Deal Closing: Communicate with founders, business owners, and senior decision-makers. Prepare proposals, negotiate pricing and commercial terms, handle objections, and close agreements while achieving agreed sales and revenue targets.

✅ Sales Pipeline & CRM Management: Build and maintain a healthy sales pipeline, track leads and opportunities in CRM, manage follow-ups, and prepare accurate sales forecasts. Monitor key performance indicators, including conversion rates, deal values, sales cycle length, and revenue.

✅ Customer Onboarding & Account Development: Coordinate the transition from closed deals to successful customer onboarding. Work with internal teams to ensure clients understand the platform, address early challenges, collect feedback, and identify opportunities for upselling and cross-selling.

✅ Sales Strategy & Process Improvement: Research target markets, customer segments, and competitors to identify new growth opportunities. Improve prospecting strategies, sales presentations, proposals, and sales processes. Share market insights and customer feedback with the CEO and product team.

✅ Cross-Functional Collaboration: Work with marketing and product teams to improve lead generation, sales messaging, customer experience, and conversion rates. Contribute commercial insights to product development and go-to-market activities.

✅ Reporting & Performance: Track outreach activity, meetings booked, pipeline development, closed deals, and revenue performance. Prepare regular sales reports, analyse results, and propose improvements to achieve business targets.

✅ Future Sales Team Development: Contribute to building the sales function as the company grows, including developing sales playbooks, improving workflows, and participating in the hiring, onboarding, and mentoring of SDRs.

What We're Looking For

🔹 4+ years of B2B sales experience, including at least 2 years in SaaS or technical software sales. Strong candidates with approximately 3 years of relevant experience may also be considered.

🔹 Proven full-cycle sales experience: You've independently managed deals from prospecting to negotiation and closing, with measurable sales results.

🔹 Strong outbound sales skills: Hands-on experience generating leads through LinkedIn, email, cold calling, and other channels.

🔹 Experience selling SaaS or technical solutions, including conducting product demonstrations and communicating business value to customers.

🔹 Strong negotiation and consultative selling skills, with the ability to engage founders, business owners, and senior decision-makers.

🔹 Experience with CRM systems and sales tools, including LinkedIn Sales Navigator and outreach platforms.

🔹 Strong analytical and organisational skills: Ability to manage a sales pipeline, track KPIs, and consistently work towards revenue targets.

🔹 Fluent English (C1 or higher), both written and spoken.

🔹 Independent and results-driven approach: Proactive, commercially minded, and comfortable taking full ownership of sales performance.

🔹 Currently based in Ireland and available to work on-site at our Limerick office on a full-time basis. This position is not remote.

It Would Be a Plus If You Have

🔸 Experience in LegalTech, RegTech, FinTech, or corporate services SaaS.

🔸 Familiarity with Irish or UK company formation and corporate compliance.

🔸 Experience selling to founders, directors, or C-level executives.

🔸 International B2B sales experience.

🔸 Experience in a startup or scale-up environment, developing sales processes, or mentoring SDRs.

🔸 Familiarity with AI-powered sales tools and automation.

🎁 What We Offer

💶 €45,000 to €55,000 gross annual base salary, depending on experience.

💰 Performance-based sales commission on top of the base salary.

🏢 Full-time, on-site position at our Limerick office.

🚀 Career growth opportunities towards Head of Sales or Commercial Director.

🎯 Ownership and autonomy to influence sales strategy, processes, and business growth.

🤝 Direct collaboration with the CEO and product team.

📈 Opportunity to help build and develop a sales team as the company expands.

🌍 International exposure and professional development in B2B SaaS and corporate services.

💌 Interested in Joining Us?

If you're an experienced B2B SaaS sales professional who enjoys generating new business, closing deals, and taking ownership of results, and you're based in Ireland and available to work on-site in Limerick, we'd love to hear from you.

Apply now and become part of Vedi's growth journey!

This role is available in the following shift: Monday - Friday 09am-06pm

As a Customer Care Expert at Wix, you’ll be responsible for helping our over 278 million users worldwide make their online dreams a reality. We work hard for our users, and our Customer Care teams are always there to make sure problems are solved and challenges are tackled.

1. Provide care to our users through calls, chats and email
2. Get to know each user’s business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses
3. Help users solve problems while exposing them to additional ways they can achieve their goals and succeed online
4. Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction
5. Develop and maintain positive customer relations and satisfaction
6. Influence the way we support our users and improve it to make sure our users’ experience is the best possible
7. Work with all other departments and product teams, and stay aligned about users’ needs

Qualifications

• Fully proficient in German and fluent English 
• 1+ years of customer service experience (in any industry)
• Proactive problem-solver who can work independently, taking initiative to seek solutions
• Professional who loves helping others succeed and is curious to know what really drives users and their needs
• Great communication skills that enable you to solve problems thoughtfully and effectively
• Fast learner, with the ability to adapt with a can-do attitude
• Tech savvy and eager to explore new technologies

Please send your CV in English.

Additional information

We are Wix’s Customer Care Guild. We're not your typical customer support. We represent the Wix user's voice and work closely with Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we’re responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you’ll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. We’re spread across the globe and offer an office, remote, or hybrid work model depending on the site. 

We are the creators of a new fintech era!

Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.

We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Product Manager!

Requirements:

• 4+ years as a Product Manager owning a revenue-generating product in fintech, payments, or crypto. Experience owning a roadmap and backlog for several directions at once.
• Strong product analytics: defining North Star and input metrics, building metric trees, funnel, cohort, retention, and churn analysis. Hands-on SQL plus Mixpanel or Amplitude.
• Financial modelling: unit economics (LTV/CAC, contribution margin, cost per transaction), P&L ownership, ROI forecasting, and pricing and fee modelling.
• Experiment design: hypothesis testing, A/B testing methodology, judging statistical significance.
• Market and competitor analysis: SWOT, TAM, competitive benchmarking.
• Prioritisation and capacity planning: RICE, ICE; experience splitting team capacity across several directions. Jira Product Discovery or Product board.
• SDLC and technical literacy: Agile delivery, close work with BAs on requirements, understanding of APIs and third-party integrations.
• Advanced stakeholder management and negotiation with Legal, Compliance, Risk, Finance and Engineering.
• English Upper-Intermediate or higher.

Would be a plus:

• On/off-ramp and payments: PSP and acquiring integrations, card payments, SEPA/SWIFT and local fiat rails, P2P, OTC.
• Crypto deposits and withdrawals: networks, confirmations, fees, custody models.
• Limits, AML/KYC-driven restrictions, and credit or lending products.
• Prior experience at a crypto exchange or fintech platform.

Responsibilities:

• Own the product vision and roadmap. Regularly review its direction against stable revenue, growth potential, and strategic goals.
• Own backlog: run bi-weekly backlog grooming, set and re-prioritise items (P0–P3, including low-priority duty items), and make sure every ticket that enters is worth the company’s time and fits the roadmap.
• Allocate Product Group (BAs & Designers) capacity across its directions every 2-week cycle and represent the group in department-wide cycle planning.
• Define and track metrics (volume, conversion, revenue, cost per transaction, by product, provider, and method) and keep dashboards current.
• Build and maintain unit economics and P&L views for the domain. Work on fee and rate revisions and their commercial impact.
• Run market and user discovery: competitor benchmarking, user research, hypothesis validation, A/B tests. Find upsell and cross-sell opportunities.
• Lead the group team (BAs, Design, Analytics): run the weekly internal check-in and keep the group’s Slack channel and communication in order.
• Communicate status and decisions to stakeholders in each direction. Align with Legal, Compliance, Risk, Sales, Marketing, and Finance and resolve conflicting requirements.

• Own high-level product documentation together with BAs. Raise process, feedback, and Jira change requests to improve how the group works.

   

Working terms:

Immerse yourself in Crypto & Web3:

• Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:

• Develop your skills in digital finance and shape the global market.

Take Your Professionalism to the Next Level:

• Gain unique experience and be part of global transformations.

Drive Innovations:

• Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:

• Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:

• Modern equipment.
• Comfortable working conditions, and an inspiring environment to help you thrive.
• 24 calendar days of paid leave.
• Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!

Let’s Build the Future Together!

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

We are seeking an experienced Product Team Lead to manage a portfolio of iGaming brands and lead a team of Product Managers. You will take ownership of product development, optimization, and day-to-day operations, focusing on improving conversion, retention, user experience, and overall business performance.

HOW YOU WILL MAKE AN IMPACT:

• Manage assigned iGaming brands, ensuring continuous product development and achievement of business KPIs
• Lead and mentor Product Managers, ensuring effective prioritization, task execution, and delivery
• Develop and execute product roadmaps, managing the full product lifecycle from discovery to release
• Analyze key product metrics, including conversion rates, GGR, NGR, ARPU, LTV, retention, and conversion funnels
• Coordinate technical improvements, new features, integrations, and bug fixes with development teams
• Collaborate with Design to optimize UX/UI and improve player journeys
• Work with Payments, Retention, CRM, and VIP teams to improve payment flows, bonus mechanics, gamification, and player engagement
• Support new GEO launches, product localization, and market-specific improvements
• Analyze competitors, identify growth opportunities, and implement data-driven product improvements
• Report product performance, roadmap progress, and key priorities

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 3+ years of Product Management experience in iGaming, preferably within B2C online casino operations
• Experience leading or mentoring Product Managers
• Strong understanding of casino products, games, bonus systems, retention, payments, and player journeys
• Solid technical knowledge of web platforms, APIs, integrations, and development processes
• Hands-on experience with product analytics, conversion optimization, and key iGaming KPIs
• Strong understanding of UX/UI principles and product development lifecycle
• Ability to manage multiple brands, prioritize initiatives, and make independent decisions
• Excellent leadership, analytical, communication, and problem-solving skills
• Proactive, ownership-driven mindset with a focus on measurable business results
• English proficiency: B2+

HOW WE WILL KEEP YOU SMILING:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We're looking for a Business Development Manager who will take ownership of acquiring new B2B clients in Europe and the UK and run the full sales cycle, from first contact to signed contract.

The company is a payment platform licensed in the UK, Canada, and Malta. It brings forex, crypto, acquiring, multi-currency IBANs, and banking for businesses and individuals together on one platform.
 

Responsibilities:

• Finding and acquiring new B2B clients, from outreach to closing the deal;
• Independent hunting: finding creative ways to reach hard-to-access clients;
• Selling the platform's products: multi-currency IBANs, acquiring and checkout, forex and crypto solutions, business banking;
• Working with clients from low-, medium- and high-risk niches: crypto, forex, iGaming, dating, travel, adult;
• Researching target industries and tailoring solutions to each client's needs;
• Running meetings and presentations for prospective clients;
• Collaborating with Account Management, Support, Compliance and Operations teams;
• Keeping the CRM up to date and reporting regularly to the Head of Department.
   

Requirements:

• 2+ years of experience in international B2B sales;
• Sales experience at an EMI, PSP, payment orchestrator, crypto or forex company, or experience selling complex B2B products (subscriptions, B2B platforms, affiliate programs) in adjacent industries plus an interest in fintech;
• Understanding of SEPA, SWIFT, Visa/Mastercard card schemes, acquiring and checkout, or the ability to get up to speed quickly;
• Proven sales results backed by numbers and experience closing large deals;
• Openness to working with clients from any industry, including iGaming and adult, and from different markets;
• Initiative and autonomy in finding clients;
• English at B2+ level or higher.
   

What we offer:

• Remote work.
• Fix (3000) +bonus 
• Onboarding training on the products and fintech (about 1.5 months).
• Annual learning and certification budget.
• Regular KPI-based performance reviews.
• A transparent career path to Lead and Head roles based on strong results.
• Extra bonuses for ideas on product development.
• Public holidays based on your country's calendar.
• A results-driven culture that values outcomes over hours worked.

*This is 4-hour role, for a 20-hour working week that requires coverage within the 08:00 - 17:00 CET timezone, Mon-Fri

Role purpose

Act as the Data Steward for M&S Cockpit, serving as a key liaison between business stakeholders, data providers, and technical teams for one of the biggest food and beverages company - a long-temr customer of ours. The role focuses on understanding business requirements, coordinating data validation activities, ensuring data quality and consistency, and resolving discrepancies across sources, mappings, and reporting outputs. It combines stakeholder management, business analysis, and data governance, ensuring that datasets are reliable, aligned with business expectations, and ready for downstream consumption.

The Data Engineering team builds and maintains pipelines, while mappings and configurations determine cell/model scope; Snowflake extraction jobs run SQL through Databricks, with Blob Storage, validation, Medallion transformations, Power BI review, and Gold delivery to Ekimetrics. The operating model also requires end-to-end triage across MDFA, CDF, WPP, Data Foundation, Redmill, and market stakeholders rather than treating every discrepancy as a coding defect.

Key responsibilities

• Act as a Data Steward for the M&S Cockpit, ensuring data quality, consistency, completeness, and alignment with business requirements.
• Serve as a key point of contact for business stakeholders, including Product, CMIA/markets, WPP/MDFA, CDF, data providers, and Ekimetrics, to understand data needs, clarify expectations, and coordinate priorities.
• Facilitate discussions with stakeholders to identify data issues, gather requirements, agree on definitions, and translate business needs into actionable tasks for technical teams.
• Coordinate data validation activities, ensuring that new data sources, market updates, and reporting outputs meet agreed business expectations.
• Monitor and investigate data-quality issues, including missing data, inconsistencies, anomalies, incorrect mappings, taxonomy differences, and reporting discrepancies.
• Collaborate with Data Engineers and other technical teams to resolve data issues, improve data flows, and ensure reliable delivery of information.
• Maintain and improve data definitions, business rules, mapping documentation, and data governance standards across multiple sources and markets.
• Support stakeholder communication by providing regular updates on data quality, issue resolution, delivery readiness, and outstanding risks.
• Identify opportunities to improve data governance, streamline validation processes, and strengthen collaboration between business and technical teams.
• Recommend practical automation, reliability, performance, and maintainability improvements while respecting platform standards and business-validation ownership.

The role should coordinate and technically enable business validation, not replace the data owner. 

Must-have technical competencies

• Experience as a Project Manager, Business Analyst, Data Steward, or similar role, preferably in data-driven projects or large corporate environments.
• Strong understanding of data management, data quality, data validation, and data governance principles.
• Proven experience working with multiple business stakeholders, gathering requirements, managing expectations, coordinating activities, and driving issues to resolution.
• Ability to translate business requirements into data definitions, validation rules, mappings, and actionable tasks for technical teams.
• Strong analytical and problem-solving skills, including investigating data discrepancies, identifying root causes, and coordinating corrective actions.
• Experience coordinating cross-functional teams, including business users, Data Engineers, external data providers, and reporting teams.
• Excellent communication, stakeholder management, and organizational skills, with the ability to explain complex data issues to non-technical audiences.
• Ability to work independently, prioritize competing requests, maintain documentation, and ensure timely delivery of business-ready datasets.
• Good understanding of data pipelines, ETL processes, SQL, databases, and reporting tools is a plus

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a Middle AI/ML Engineer to develop and enhance AI-driven solutions within the Palantir Foundry and AIP ecosystem.

In this role, you will focus on building and iterating on machine learning and LLM-based solutions, integrating them into Foundry workflows to support analytics, automation, and decision-making. You will collaborate closely with data engineers, business analysts, and domain experts to deliver practical, production-ready AI solutions.

Responsibilities:

• Develop and enhance machine learning and AI models to support predictive analytics, classification, forecasting, and AI-assisted workflows.
• Build AI and ML solutions within Palantir Foundry, using Python and existing Foundry pipelines, Ontology objects, and workflows.
• Apply LLMs and NLP techniques (e.g. prompt engineering, fine-tuning, embeddings, retrieval-augmented workflows) using Palantir AIP for enterprise use cases.
• Collaborate with data engineers to understand data sources, ensure data quality, and prepare datasets for model training and inference.
• Conduct experiments, evaluate model performance, and iterate on features and model approaches.
• Integrate AI models into Foundry workflows to surface insights and support business processes.
• Support model deployment and monitoring by following established team standards and best practices.
• Work closely with business and domain stakeholders to translate requirements into practical AI-driven solutions.
• Document model behavior, assumptions, and limitations to support transparency and compliance.
• Stay up to date with applied AI and GenAI trends and contribute ideas under guidance from senior team members

Requirements:

• 3+ years of experience in machine learning, AI engineering, or applied data science.
• Strong Python skills; experience with ML libraries such as scikit-learn, XGBoost, TensorFlow, or PyTorch.
• Practical experience with RAG architectures, vector databases, and retrieval strategies
• Hands-on experience with LLMs, NLP, or GenAI use cases (e.g. prompt design, embeddings, text classification, summarization).
• Practical understanding of the ML lifecycle: data preparation, feature engineering, model training, evaluation, and iteration.
• Experience working with structured data (tabular, time series); exposure to text or unstructured data is a plus.
• Familiarity with enterprise data environments and collaborative development workflows.
• Ability to clearly explain model results and AI behavior to non-technical stakeholders.
• Upper-Intermediate English or higher.

Nice to have: 

• Proficiency in Foundry Ontology, Object Builders, and Code Repositories.
• Experience in big pharma or highly regulated industries.
• Knowledge of data privacy, compliance, and security best practices in AI applications.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers