Jobs at Djinni

About Us

Smart Capital Center is an end-to-end, AI-powered platform for Commercial Real Estate (CRE) investment and financial management. We power real-time underwriting, asset management, and portfolio analytics through a combination of live data, workflow automation, and AI-driven insights.

Operating at the intersection of Generative AI, finance, and real estate, we are building systems that digitize and simplify complex financial workflows.

Our clients include leading institutions such as JLL, Pacific Life Insurance Company, and KeyBank. We are a lean, high-performance team building category-defining technology in a $17 trillion industry.

To learn more about our platform and vision, please visit our website.

The Role

We are looking for a Backend Software Engineer with strong experience in building scalable systems and a deep interest in AI-powered applications.

This is a high-impact, hands-on role where you will design and build backend services, integrate AI capabilities, and develop intelligent, agent-driven workflows used in real-world production environments.

You will work closely with product, AI, and engineering teams to deliver reliable, high-performance systems and automation features.

What You Will Do

Backend Development

• Design, build, and maintain backend services using Java (Spring Boot) and Python
• Develop scalable APIs and microservices for data-intensive applications
• Optimize system performance, reliability, and scalability
• Design efficient data models and handle complex integrations

AI & Intelligent Systems

• Implement and integrate AI-powered features into core products
• Design and build agent-based workflows for automation and decision-making
• Apply prompt engineering techniques to improve LLM outputs and behavior
• Work with modern AI frameworks to productionize intelligent systems

Cloud & Infrastructure

• Develop and deploy backend systems on AWS (EC2, S3, RDS, Lambda, etc.)
• Build resilient, scalable cloud-native services
• Contribute to system monitoring, logging, and reliability

System Design & Engineering Excellence

• Contribute to architecture, service boundaries, and system design decisions
• Write clean, maintainable, and well-documented code
• Ensure security, performance, and operational stability
• Continuously improve engineering quality and development practices

Collaboration

• Work closely with frontend, product, and AI teams
• Contribute to end-to-end feature delivery
• Participate in Agile development processes

Requirements

• 5+ years of backend software development experience
• Strong experience building and scaling backend systems in production

Core Technical Skills

• Strong experience with Java and Spring Boot
• Solid experience with Python
• Strong knowledge of SQL and database design (PostgreSQL preferred)
• Experience building REST APIs, microservices, and distributed systems
• Hands-on experience with AWS (EC2, S3, RDS, Lambda, etc.)
• Proficiency with Git and modern development workflows

AI & Modern Development Experience

• Experience with prompt engineering for LLM-based systems
• Practical experience building AI agent workflows in production
• Familiarity with frameworks/tools such as:
  • LangGraph
  • LangChain
  • LangSmith
  • or similar ecosystems
• Experience using AI-assisted development tools, such as:
  • Claude Code
  • Codex
  • OpenCode
  • or similar

Nice to Have

• Experience with vector databases or semantic search (e.g., Milvus)
• Knowledge of RAG (Retrieval-Augmented Generation) architectures
• Experience with CI/CD pipelines and DevOps practices
• Familiarity with event-driven architecture

• Experience with data processing pipelines or document AI systems

   

Why Join Us

• Work on cutting-edge AI-powered systems in a $17T industry
• Build real-world applications using LLMs, agents, and automation
• High ownership and autonomy with meaningful technical impact
• Opportunity to influence system design and engineering direction
• Fast-moving, execution-focused team with minimal bureaucracy
• Competitive compensation and flexible work environment

BlueVPS OÜ is looking for a Senior SEO Specialist with

Responsibilities:
- Develop and execute the international organic search strategy across the US, UK, Europe, and APAC, driving qualified traffic, customer acquisition, conversions, and revenue.

- Own site architecture, crawlability, indexation, internal linking, Core Web Vitals, structured data, and SEO aspects of website migrations. Translate technical SEO requirements into clear and actionable tasks for development teams.

- Build topical authority and organic visibility across key hosting and cloud products, including VPS, Dedicated Servers, GPU Servers, Cloud Infrastructure, and data center locations. Create data-driven content briefs and collaborate with content and product teams.

- Develop authoritative and sustainable link-building strategies and collaborate with PR and Marketing teams on digital PR, industry research, data-driven campaigns, and linkable assets.

-  Develop, test, and evaluate AEO/GEO strategies to increase brand visibility across AI-driven search and discovery platforms, including ChatGPT, Gemini, Perplexity, and Google AI experiences.

- Own organic search reporting through Looker Studio, GA4, and Google Search Console, track business-focused SEO KPIs, run SEO experiments, identify growth opportunities, and mentor SEO team members or external contractors.

Requirements:
- Experience: 5+ years of hands-on SEO experience, preferably in international B2B SaaS, Cloud, Hosting, Telecom, Cybersecurity, or other highly competitive technology sectors.

- Advanced expertise in site architecture, crawling and indexation, internal linking, international SEO (hreflang and multi-regional setups), JavaScript rendering, Core Web Vitals, structured data, canonicalization, and indexation control.

- Strong understanding of international and multi-regional SEO, including hreflang, localization, regional search intent, SERP differences, and market-specific keyword research.

- Strong knowledge of keyword research, search intent, competitor and SERP analysis, topical authority, content architecture, and optimization for competitive commercial queries.

- Strong understanding of link building, backlink analysis, link quality assessment, competitor link research, and Digital PR.
- Advanced hands-on experience with Google Search Console, GA4, Ahrefs, Semrush, Screaming Frog, and Looker Studio or comparable tools.

-  Strong analytical skills with the ability to translate complex SEO and performance data into business decisions and connect organic search performance to customer acquisition and revenue.

- Ability to independently prioritize SEO initiatives and work effectively with Development, Content, Product, Marketing teams.

- Language: English at C1 (Advanced) level, with strong written and verbal communication skills for evaluating technical and marketing content and collaborating across distributed international teams.

Nice to Have:
- Domain knowledge of hosting, VPS and Dedicated Servers, IaaS, cloud infrastructure, data centers, CDN, networking, DDoS protection, or cybersecurity.

- Hands-on experience with server log analysis, SQL, Python, APIs, or SEO automation.

- Experience managing SEO during complex website migrations, domain consolidations, redesigns, or major site architecture changes.

- Practical experience with AEO/GEO, AI Search optimization, LLM visibility tracking, or experimentation with AI-driven discovery platforms.

- Experience mentoring SEO specialists or managing external SEO agencies and contractors.

Our Customer:

Our customer is a technology company developing data-driven solutions for digital advertising and real-time campaign optimization. The team works with large-scale data and Machine Learning to support automated advertising decisions and improve campaign performance.

Your tasks:

• Develop, improve, and operate ML models used in production advertising systems.
• Work on ML problems related to bidding, bid optimization, and real-time advertising decision-making.
• Develop models for CTR/CVR prediction.
• Optimize campaign performance, budget allocation, and pacing.
• Work on ranking and decisioning models for advertising systems.
• Analyze large-scale advertising data and identify opportunities for optimization.
• Translate business and advertising problems into practical Data Science / ML solutions.
• Evaluate model performance and business impact using relevant advertising KPIs.
• Conduct experiments and A/B testing to validate and improve ML solutions.
• Collaborate with engineering and product teams to deploy and continuously improve production models.

Required experience and skills:

• 5+ years of commercial experience in Data Science / Applied Machine Learning.
• Hands-on experience in AdTech / Programmatic Advertising.
• Direct experience with RTB / real-time bidding systems.
• Commercial experience applying ML/Data Science to advertising optimization.
• Hands-on experience with bidding or bid optimization.
• Experience with CTR/CVR prediction, campaign optimization, ranking, pacing, budget allocation, or advertising decisioning.
• Experience developing, improving, or operating ML models in production.
• Strong Python skills.
• Strong SQL skills and experience working with large-scale datasets.
• Experience translating business problems into ML/Data Science solutions.
• Strong analytical and problem-solving skills.
• Strong English communication skills.

Would be a plus:

• Experience with DSP platforms.
• Experience with bidder logic, bidding algorithms, or bid-price optimization.
• Knowledge of OpenRTB and auction dynamics.
• Experience with real-time decisioning or pre-bid optimization/filtering.
• Experience with user acquisition, retargeting, or performance advertising.
• Experience with large-scale real-time ML.
• Experience with online experimentation / A/B testing.
• Experience with contextual bandits, online learning, or reinforcement learning.

About the Project

We are looking for a Data Analyst to join an international project focused on large-scale data aggregation and operational support. This role combines data analysis with operational responsibilities, offering an opportunity to work closely with both internal teams and the client.

Responsibilities

• Analyze large datasets and provide actionable insights.
• Validate business hypotheses and support data-driven decision-making.
• Write, optimize, and maintain SQL queries.
• Investigate client-reported issues and perform data validation.
• Conduct root cause analysis and assist in resolving operational incidents.
• Support day-to-day operational processes and client requests.
• Collaborate with cross-functional teams and stakeholders.

Requirements

• Solid knowledge of SQL, Python, and Excel.
• Strong self-management and ability to work autonomously.
• Experience working in distributed or remote teams.
• Ability to operate effectively in a dynamic, operational environment.

• Flexibility to occasionally support business needs outside standard working hours.

   

Working Conditions

• Working schedule: Sunday–Thursday (Ukraine time zone).
• Strong focus on information security and data confidentiality.

Hiring process

1. HR interview
2. Logic assessment
3. Python assessment 
4. Technical interview
5. Client interview

About the Role

We are looking for a Sales Research Associate to join our Sales team and support the SDR function by identifying and qualifying potential customers in the US and Canadian construction market.

Your main responsibility will be to research target companies, identify the right decision-makers, verify contact information, and prepare qualified leads for the SDR team. This is a research-focused role with no outbound calling quota.

What You’ll Do

• Research companies within the US and Canadian construction market.
• Identify relevant decision-makers and key contacts within target companies.
• Use ZoomInfo and other research tools to find and verify contact information.
• Analyze company structure, projects, and industry information to determine whether a company fits our target profile.
• Monitor FAA construction-related filings and use them to identify potential companies and projects.
• Add and maintain accurate company and contact information in HubSpot.
• Assign the appropriate company segment, ICP tier, and owner.
• Create well-prepared HubSpot tasks for SDRs with all the relevant information needed for outreach.
• Work closely with SDRs and the Sales team to clarify and qualify potential leads.
• Document research processes and contribute to improving and automating lead research workflows.

What We’re Looking For

• Experience in sales research, lead generation, sales operations, data enrichment, or a similar role.
• Hands-on experience with ZoomInfo and HubSpot.
• Good understanding of the US and Canadian construction industry.
• Ability to distinguish between general contractors, steel erectors, steel fabricators, and other construction companies.
• Strong online research and analytical skills.
• Ability to work with regulatory or industry-related documents and extract relevant information.
• Fluent English, both written and spoken.
• Strong attention to detail and data accuracy.
• Ability to organize information clearly and work independently.
• Willingness to document processes and contribute to their future automation.
• Based in Ukraine and comfortable working with several hours of overlap with US business hours.

Nice to Have

Experience with tools such as:

• LinkedIn Sales Navigator
• Apollo
• Cognism
• Lusha
• Clay

What Success Looks Like

• High-quality, qualified contacts are consistently delivered to the SDR team.
• CRM data is accurate, complete, and properly categorized.
• SDRs can start outreach without having to conduct additional research.
• New opportunities identified through construction projects and FAA filings are quickly converted into actionable leads.
• Research processes become increasingly structured and automated over time.

Java · Selenide · AWS / Azure / GCP · Kubernetes · Terraform · Runtime Threat Detection
 

About the role

Upwind is a runtime-powered cloud security platform. We protect customers' cloud environments across AWS, Azure, and GCP — from the moment an account is onboarded, through vulnerability and image scanning, CSPM and compliance, identity and inventory correctness, all the way to runtime threat detection.
 

You will own quality for a set of product areas end to end: writing and running the manual test plans, building and maintaining the UI automation that keeps them from regressing, and being the person who finds the problem before a customer does. You sit inside a feature squad next to the backend and frontend owners, not downstream of them.
 

This is a hands-on role with a real learning curve on the cloud-security domain. We expect you to grow into it, and we will support that.
 

What you'll actually do

Manual testing & test design

• Build test plans for new features — onboarding flows, dashboards, scanners, integrations — and turn them into structured, prioritized test cases (P0/P1/P2) with clear preconditions, steps, and exit criteria.
• Run feature-level manual QA cycles: validate acceptance criteria against the PRD, verify each functional requirement, sign off before go-live.
• Run regression and retest sweeps ahead of releases, and verify fixes on dev before they move forward.
   

Bug reporting

• File bugs that engineers can act on immediately: summary, exact reproduction steps, expected vs actual, impact, environment, and evidence (HTTP requests/responses, Terraform or Helm output, console links, screenshots).
• Triage bug clusters by root cause and link related issues, rather than filing ten tickets for one underlying defect.
• Escalate customer-impacting findings clearly — especially anything that blocks onboarding or produces silent data inconsistency.
   

Automation

• Write and maintain WebUI automated tests in Java + Selenide, extending an existing framework: new test cases, page objects, helpers, test data.
• Grow automation coverage for the areas you test manually, so that manual effort shifts toward exploratory and new-feature work.
• Keep the suite healthy — investigate failures, distinguish real defects from flakiness, and fix the flaky ones.
• Push testability into the product: drive stable data-testid selectors and other conventions instead of depending on CSS classes, DOM structure, or text.
   

Cloud & hands-on environment work

• Set up and tear down test environments yourself: onboard AWS accounts and organizations via CloudFormation and Terraform, onboard Azure tenants and GCP projects, and verify off-boarding actually cleans up.
• Deploy and validate our sensors — the Upwind Operator on EKS via Helm, and host agents on EC2 instances.
• Generate realistic QA workloads and verify the platform detects and displays them correctly.
• Cross-check what the UI shows against the underlying data — backing stores, exports, and reports — to catch cases where the UI and reality disagree.
   

Collaboration

• Work daily with backend and frontend engineers, product managers, and designers inside feature working groups (Slack channels, Figma, Confluence).
• Keep test plans, test cases, and results documented in Jira and Confluence so anyone can pick up the state of a feature.
   

What we're looking for

Must have

• Commercial experience in software QA covering both manual and automated testing.
• Java — confident enough to read, extend, and debug an existing test codebase.
• Hands-on experience with UI test automation (Selenide, Selenium, or a similar WebUI framework). Selenide specifically is a plus, but transferable experience is fine.
• Solid test design fundamentals: equivalence classes, boundary values, negative testing, prioritization, and knowing what not to test.
• Comfort with REST APIs and browser devtools — reading requests, responses, status codes, and payloads to pinpoint whether a bug is frontend, backend, or data.
• Working knowledge of at least one major cloud provider (AWS, Azure, or GCP) — you can navigate a console, understand IAM basics, and follow an onboarding flow.
• Basic Linux and CLI comfort: SSH, systemctl, log reading, running install scripts.
• Git, and experience working in a Jira-based workflow.
• English sufficient for daily written and spoken work with a distributed team.
   

Nice to have

• Kubernetes fundamentals — enough to run kubectl, install a Helm chart, and read pod logs.
• Terraform or CloudFormation exposure.
• Background or genuine interest in cybersecurity: vulnerabilities and CVEs, CSPM, IAM, threat detection.
• SQL or experience querying a data store (e.g. OpenSearch) to verify data independently of the UI.
• CI/CD experience — running suites in a pipeline, reading build failures.
• Experience testing in regulated or compliance-driven environments (FedRAMP, SOC 2, or similar).
   

What matters most to us

• Curiosity about why something broke, not just that it broke. The best bugs on our board come with a diagnosis attached.
• Ownership. You set up your own environments, you chase the answer, you follow the fix through to verification.
• Precision in writing. A vague bug report costs the team a day; a good one saves it.
• Willingness to learn cloud security fast. You don't need to arrive an expert — you do need to want to become one.
  
   

What you'll learn here

Real depth in cloud security across all three major providers, hands-on Kubernetes and infrastructure-as-code, a mature Java automation stack, and what it takes to ship a security platform trusted with production cloud environments.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What you will do

• Research relevant companies and contacts
• Find and verify professional email addresses
• Build, clean, and maintain prospect databases
• Set up and manage cold email campaigns in Instantly or similar platforms
• Manage 20+ sending accounts and up to ~2,000 emails per day
• Monitor mailbox health, deliverability, bounce and spam rates
• Add or replace sending mailboxes when needed
• Monitor campaign performance and identify issues
• Keep campaign data organized and provide short daily updates

What we are looking for

• Hands-on experience launching and managing cold email campaigns
• Experience with Instantly, Smartlead, Lemlist, Reply.io, Snov.io, Mailshake, or similar tools
• Understanding of deliverability, mailbox health, sending limits, bounce and spam rates
• Experience finding and verifying professional emails
• Experience working with multiple sending accounts
• Strong attention to detail and ability to work with large databases
• English B1+
• Full-time availability 16:00−00:00 Kyiv time Important: experience only in Data

Research, LinkedIn lead generation, or database building without hands-on cold email outreach is not sufficient for this role.

Nice to have

• Experience with Apollo, Clay, Hunter, Snov.io, NeverBounce, ZeroBounce, or similar tools
• Familiarity with CRM systems and outbound sales workflows
• Understanding of email warm-up and basic domain authentication principles
• Experience in B2B prospecting, lead generation, recruitment research, or email marketing
• Knowledge of Google search operators and other contact research techniques

What we offer

• Fully remote, full-time cooperation
• Stable working hours aligned with the US market: 16:00—00:00 Kyiv time
• Direct cooperation with a US-based software company
• Paid vacation and sick days
• English lessons and speaking clubs
• No time-tracking software
• Structured and personalized onboarding
• A short paid trial period lasting 5−10 working days
• Opportunities for professional growth within the team.
• Support from a mentor during onboarding
• Opportunities for professional growth and increased ownership within the team
• Compensation reviews based on performance

Hiring process

1. Introductory interview with Come Back Agency
2. Professional interview with the client’s representative
3. Short paid trial period
4. Final offer and onboarding

When applying, please briefly mention your cold email experience, platforms used, approximate number of sending accounts, and daily email volume.

You can also apply through our website: comeback.ua.

About the Role

We’re looking for an experienced Forward Deployed Engineer (FDE) to build and deploy real-world AI solutions for international clients.

This role combines strong software engineering skills with a practical understanding of business needs.

You’ll work directly with clients, understand their challenges, design technical solutions, and take AI-powered applications from concept to production.

We’re looking for someone who can do more than write code — someone who can take ownership and make things work.

What You’ll Do

• Work directly with clients to understand their business needs and technical requirements.
• Design, build, and deploy AI-powered applications and integrations.
• Develop LLM-based solutions, RAG pipelines, and AI agents.
• Integrate AI solutions with existing APIs, databases, and enterprise systems.
• Build scalable backend services and production-ready infrastructure.
• Own the full implementation cycle, from discovery and prototyping to production deployment.
• Troubleshoot technical challenges and continuously improve deployed solutions.

Requirements

• 5+ years of software engineering experience.
• Strong Python development skills.
• Experience with backend development, APIs, and system architecture.
• Hands-on experience with LLMs (OpenAI, Anthropic, or open-source models).
• Practical knowledge of RAG, AI agents, and LLM integrations.
• Experience with cloud platforms (AWS, GCP, or Azure).
• Docker, CI/CD, and production deployment experience.
• Strong problem-solving skills and ability to work independently.
• Comfortable communicating directly with international clients.
• English B2+.

Nice to Have

• Experience with LangChain, LangGraph, or similar frameworks.
• Experience with vector databases (Pinecone, Weaviate, Qdrant, pgvector).
• Kubernetes and distributed systems.
• Data engineering or ML infrastructure background.
• Experience as a Solutions Engineer, Solutions Architect, or Technical Consultant.
• Previous experience in client-facing engineering roles.

We are seeking an experienced and driven Business Development Manager to join our B2B casino aggregation team. In this role, your primary objective is to scale our game portfolio by sourcing high-performing and emerging game providers and content aggregators, securing competitive commercial terms, and driving deals from initial outreach to finalized legal contracts.

👤Our criteria:

• 2-3+ years of business development or partnerships experience within providers or aggregators or related igaming field.
• Deep understanding of game providers / agregators B2B pricing structures (GGR, NGR, Hold rates, rev share tiers, minimum monthly fees).
• Proven closing ability: hands-on, persistent approach to aligning internal and external stakeholders.
• An established network of active contacts across top and emerging game studios.
• Fluent English: written and verbal.

⚙️ Your Tasks:

• Sourcing & Pipeline Management: Continuously map the iGaming landscape to identify, evaluate, and reach out to game studios, content providers, and third-party aggregators for integration into our platform.
• Commercial Negotiations: Negotiate optimal commercial terms, including revenue share models, minimum guarantees, setup fees etc.
• Contract Execution & Legal Facilitation: Own the contract lifecycle from draft to signature. Actively push both internal and partner legal teams.
• Handover & Launch Coordination: Ensure a seamless transition of signed partners to the Technical Integrations and Account Management teams.
• Conferences & Networking: Represent the company at major industry events (ICE, SiGMA, SBC etc.) to establish and maintain strong relationships.

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Account Manager
Company: Fintech Startup
Location: Fully Remote
Employment Type: Full-time (Contractor)
Reporting To: Head of Operations

About Company & Role
K2-18 PAY is an international payment company operating with payment providers and merchants across various GEOs. We are looking for an Account Manager to support our BDM / Sales team in preparing merchants for launch and to take full ownership of daily operational account management following the first successful traffic and formal handover.
This role is ideal for someone who thrives on data order, excels at client communication, and reliably drives tasks to completion. The day-to-day work involves managing spreadsheets, operational documentation, structured follow-ups, and in-depth analysis of merchant performance metrics.

Key Responsibilities

• Merchant Onboarding & Handover: Prepare payment flows; maintain updated details on GEOs, currencies, banks, and payment methods; collect KYB documentation and URLs; support pre-launch preparation; and officially take over account management after initial successful traffic.
• Daily Merchant Operations & Support: Handle operational queries, adhere to SLAs, conduct disciplined follow-ups, coordinate responsible internal teams, and keep merchants informed on issue status.
• Payment Metrics Monitoring: Perform daily monitoring of traffic, volume, transaction counts, conversion rates, declines, and anomalies across merchants, GEOs, banks, payment methods, and providers.
• Incident Management: Identify operational issues, gather required details, assign responsible teams, route requests to Support / Tech / FinOps, track resolution timelines, and escalate critical or overdue items.
• Payment Methods & Operational Changes: Manage the onboarding and offboarding of payment methods, banks, GEOs, and URLs; coordinate changes with providers and internal teams; and ensure accurate deployment.
• CRM & Documentation Management: Keep all merchant details, active methods, routing configurations, GEOs, URLs, agreements, incidents, contacts, and open items accurate and up to date.
• Operational Analytics & Reporting: Prepare weekly and monthly reports covering volumes, conversion rates, declines, anomalies, incidents, and key operational changes.
• Partnership Development: Identify merchant needs for new GEOs, banks, payment methods, or expanded payment capabilities, passing qualified opportunities to BDM / Sales.

Pre-Launch Support for BDM / Sales
Prior to merchant launch, the Account Manager provides operational and administrative assistance to BDM / Sales:

• Draft payment flows, collateral, and commercial proposals based on agreed terms.
• Maintain current reference information for banks, payment methods, currencies, and GEOs.
• Collect KYB documents and facilitate URL approvals.
• Attend meetings, record agreed terms, assign action items, set deadlines, and define next steps.
• Manage follow-ups, ensure timely receipt of required materials, and maintain CRM records.

Note: BDM / Sales remains the owner of merchant acquisition, sales, commercial negotiations, pricing, commissions, payout terms, final commercial conditions, and driving the merchant to their first successful traffic.-----Key Expectations

• Independently manage merchant operations post-handover and track open items until resolution.
• Maintain a 2-hour SLA, promptly assign ownership, conduct follow-ups, and escalate critical or overdue issues.
• Conduct daily performance checks on active merchants (traffic, volumes, conversion, declines, anomalies) and react quickly to significant shifts.
• Keep CRM, Notion, spreadsheets, and operational documentation (methods, GEOs, URLs, routing) strictly updated.
• Communicate clearly and professionally with merchants, providers, and internal teams while documenting action items and deadlines.
• Deliver accurate weekly and monthly operational reports with clear context on metric fluctuations.
• Exercise high attention to detail with data and payment configurations, verifying critical updates before and after applying changes.
• Maintain confidentiality and strictly observe established operational boundaries.

Requirements:

• Strong proficiency in Excel / Google Sheets and handling large datasets.
• Proven experience working with CRM systems and updating client and operational data.
• Solid analytical skills: ability to evaluate traffic, transaction volumes, conversion rates, decline rates, and spot anomalies.
• Fundamental understanding of payment processing systems and the transaction lifecycle.
• Solid understanding of payment routing logic and principles of transaction routing between providers and payment methods.
• Ability to work efficiently with operational documentation, payment flows, merchant configurations, and high volumes of information.
• Strong attention to detail, particularly regarding routing setups, payment parameters, and merchant settings.
• Ability to independently handle multiple concurrent tasks, manage deadlines, and maintain strict follow-up discipline.
• Experience coordinating cross-functional efforts between merchants, providers, and internal teams.
• English level B2 or higher, suitable for clear written and verbal business communication with merchants, providers, and partners.
• Readiness for routine operational tasks: performance monitoring, data updates, configuration checks, and daily task tracking.

Nice to Have / Preferred Qualifications:

• Operational account management or B2B client support experience.
• Background in Fintech, Payments, iGaming, Banking, Crypto, or E-commerce.
• Hands-on experience working directly with payment providers and payment methods.
• Practical knowledge or experience setting up, supporting, or modifying payment routing configurations across multiple providers, methods, banks, and GEOs.
• Familiarity with key industry concepts and terms: merchant, provider, payment method, traffic, conversion, decline, URL approval, KYB, settlement, transaction statuses.
• Experience using Notion for documentation and operational reporting.
• Experience implementing changes to existing routing (connecting/disconnecting providers/methods, updating parameters, and conducting post-change verification).

What is Out of Scope for This Role

• New Lead Generation & Sales: Cold outreach, owning initial sales, driving first successful traffic, commercial upsells, and expansion negotiations are managed by BDM / Sales.
• Commercial Conditions: Setting or altering pricing, commissions, payout terms, or final commercial agreements (AM prepares proposals solely based on pre-approved terms).
• Technical Engineering: Performing direct technical integrations or specialized TechOps/Support engineering tasks.
• Financial Calculations & Accounting: Financial reconciliation, settlements, balance tracking, fee auditing, refunds, and chargeback processing are handled by FinOps (AM routes inquiries and coordinates communication).

What we Offer: 

- Fully remote role

- Flexible working arrangements

- Paid vacations & sick leaves

- Growth opportunities

We are looking for a .NET WPF Engineer to take full technical ownership of a Windows desktop application within a well-established software product.

Our customer is one of the world’s top 10 leading software publishers, and the product competes with well-known global brands.

This is an autonomous role for an engineer who is comfortable taking responsibility for an existing application, making technical decisions, developing new functionality, improving architecture, and maintaining the product’s stability and performance.

You will have significant ownership over the application and will be expected to independently drive development from requirements through implementation and delivery.

Responsibilities

• Take full technical ownership of the assigned Windows desktop application
• Design, develop, maintain, and improve WPF/.NET applications
• Independently analyze requirements and translate them into effective technical solutions
• Make technical decisions related to application architecture and development
• Work with MVVM, Prism, and Dependency Injection
• Develop new features and improve existing functionality
• Take ownership of existing and legacy components, identifying areas for refactoring and improvement
• Integrate the desktop application with backend services and REST APIs
• Investigate and resolve complex technical issues, bugs, and performance problems
• Ensure application stability, performance, and maintainability
• Take responsibility for the technical quality and delivery of your work

Requirements

• 4+ years of commercial software development experience
• Strong hands-on experience with .NET
• Strong expertise in WPF
• Solid understanding and practical experience with MVVM
• Experience working with Prism and Dependency Injection
• Strong knowledge of SOLID, Clean Code, and design patterns
• Good understanding of async/await, multithreading, and concurrency
• Strong debugging and problem-solving skills
• Experience integrating desktop applications with REST APIs and backend services
• Experience working with existing/legacy codebases and improving them
• Ability to work independently and take ownership of technical decisions
• English — B2 or higher

We Offer

• Competitive compensation
• Flexible working hours
• Remote / Office / Hybrid work options
• Technical equipment
• Professional development and Performance Appraisals
• English courses
• Health Insurance
• Online courses
• Corporate events, tech talks, and more

About us

Softprom is a value-added IT distributor founded in 1999: 27 years in the market, 33 countries, 120+ vendors across five practices: Cybersecurity, Cloud & AI, IT Infrastructure, Security Systems, CAD & Graphics.

The Softprom portfolio is constantly growing: every year we sign 10–15 new vendors in cybersecurity, cloud technologies and IT infrastructure. Every new vendor is a market to open from scratch: partners don't know them, end customers don't search for them, sales don't have cases yet. This role is about the first two years of a vendor's life in our portfolio.

Why this role exists

One job with clear boundaries:

1. Launch new vendors through a standard go-to-market funnel and bring them to first deals and stable demand.
2. Lead a vendor to a change of status in the portfolio, but no longer than two years: after that they move to the practice marketer or to catalog support.

Not every signed contract gets a launch: the list of vendors in launch is defined by scoring and the brand manager's decision — not every vendor needs marketing support.

Who we are looking for

A launch is not one campaign but a sequence of steps with checkpoints. So we are looking for someone:

• Who loves starting from zero and quickly figures out a new product, market and competitors.
• Systematic — you run several launches in parallel on a single playbook and don't lose any of them.
• Analytical — launch checkpoints are numbers to you, not feelings.
• Who builds lead generation chains and understands the full journey from traffic source to deal.
• Who knows how to negotiate with a vendor: launch budget, speakers, content, joint activities.
• Ready to be accountable for results — first transactional partners and stable demand for every launched vendor.

What you will do

The standard launch funnel you run for every new vendor:

• Days 0–30. Preparation: vendor scoring with the brand manager, a vendor page in the markets' languages, a battlecard and the Softprom presentation, a partner segment in HubSpot, a vendor budget request.
• Days 30–90. Launch: press release, webinars for partners and customers, a nurturing sequence, the first thematic campaign in the practice.
• Days 90–180. First touch activities: partner meetups in countries with demand — you initiate and prepare them, and run them together with the regional director.
• Days 180–365. Scaling: campaigns for the remaining countries, a success story, next year's plan with the brand manager and the vendor.
• Up to 24 months. Vendor status review based on actual margin, and handover to the practice marketer or to catalog support.
• Ongoing: vendor reporting, working with leads and handover to sales; production for launches — yourself, with the HQ Performance & Search specialist (once they join) or via contractors.

What matters to us

• 3+ years of B2B marketing in IT; experience launching products or vendors is a significant plus.
• Hands-on digital practice: webinars, email marketing, Meta Ads/LinkedIn Ads/Google Ads, analytics; HubSpot experience is a plus.
• Experience organizing webinars and offline events.
• The ability to quickly master a technical product and explain its value to partners and customers.
• English Intermediate+ — daily communication with new vendors.
• Confident daily use of AI tools: copy, analytics, routine automation. Having set up at least one agent or automated scenario is a plus.

SLA — process standards (checkpoints)

• Launch preparation completed in 30 days; launch (press release, first webinar, first campaign) in 90; first leads within 120 days.
• Vendor reporting within the deadlines agreed with each vendor.
• Share of launches passing their checkpoints on time.

KPI — results

• Quantity and quality of leads (MQL → SQL) for launched vendors.
• New transactional partners for launched vendors (first deal).
• Vendor launch budgets attracted: requested, utilized.

What we offer

• Compensation: base salary + performance-linked bonus.
• Fully remote work.
• New technologies and new manufacturers every year: a role for those bored of running the same thing.
• International markets: Central and Eastern Europe, the Caucasus and Central Asia.
• Freedom in tools: we are open to any approach — what matters is return on investment.

We are looking for a Junior Penetration Tester / Associate Security Engineer with 1-2 years of commercial experience in web and network penetration testing to join our security team and help embed security across the full delivery process.

JOB REQUIREMENTS:

Must have:

• 1–2 years of commercial experience in web/network penetration testing
• Cybersecurity certification: CEH, eJPT, BSCP, eWPT, PJPT or equivalent
• Familiarity with OWASP projects: API Security Top 10, Web Top 10, WSTG, ASVS, Cheat Sheet Series
• Knowledge of AI/LLM-specific attack vectors — prompt injection, indirect injection, jailbreaking, data leakage, excessive agency (OWASP Top 10 for GenAI Applications 2025)
• Hands-on experience with security tooling: Burp Suite, OWASP ZAP, SonarQube, Snyk, OpenVAS or similar
• Proven experience administrating Linux and Windows operating systems
• Solid understanding of how the web works: HTTP(S), HTML, CSS, AJAX
• Hands-on knowledge of at least two programming languages (JS, TS, Python, Java, Go) plus bash scripting
• Practical use of AI assistants (Claude, ChatGPT, Gemini) in testing workflows, payload generation and report drafting
• Strong self-management, attention to detail and report-writing skills
• English — at least Intermediate
• Strong motivation and a genuine drive to learn new technologies and techniques

Nice to have:

• AI red teaming tools — Garak, PyRIT
• Participation in AI-focused CTFs or bug bounty programmes
• Secure code review skills
• Cloud experience with AWS, GCP or Azure
• Mobile and cloud pentesting skills

KEY RESPONSIBILITIES:

• Conduct penetration tests of web applications, networks, AI-powered applications, mobile applications and cloud workloads
• Perform manual security testing of new and existing application functionality
• Write detailed penetration test reports based on testing results
• Maintain and run automated vulnerability scans of web applications and networks (Burp Suite, OWASP ZAP, Nuclei, SonarQube, Snyk, OpenVAS)
• Help project teams build a Secure SDLC and integrate security testing into their delivery process
• Drive and advocate security across the full SDLC
• Work closely with development teams so that detected vulnerabilities are correctly understood, prioritised and mitigated
• Ensure vulnerabilities are properly escalated and communicated between team members
• Raise security awareness through internal training and knowledge sharing

WORK SCHEDULE: Full-time working day, full remote is available (Lviv, remote in Lviv)

INTERVIEW STAGES:

1. Intro call with a recruiter
2. Technical interview with our security engineer
3. Final interview with Delivery Director

OUR BENEFITS:

• Work from anywhere (fully remotely or in our office)
• Paid vacations and sick-leaves, additional days-off, relocation bonus
• Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice
• Education: regular tech-talks, educational courses, paid certifications, English classes
• Fun: own football team, budget for team-lunches, branded gifts
• One of the best IT employers in Lviv (or IT service companies in Ukraine) based on DOU rating

*Some elements of our recruitment process are supported by AI tools, while all candidate evaluations remain the responsibility of our recruitment team.

We are looking for an Embedded QA Engineer to join Yalantis and work on IoT solutions involving embedded devices, firmware, hardware components, mobile applications, backend services, and APIs.

The main focus will be on embedded testing, firmware-level validation of hardware devices, and ensuring the quality, stability, and performance of IoT solutions.

Responsibilities:

• Design, develop, and execute test plans and test cases for embedded devices;
• Conduct environmental testing to validate performance in various temperature ranges and varying humidity levels — Debug and troubleshoot hardware/software issues in embedded systems
• Document test procedures, results, defects, and quality metrics in detail
• Collaborate with firmware, hardware, ML, and software development teams to identify and resolve issues
• Participate in design reviews and provide QA input during product development phases

Skills & Qualifications:

• 3+ years of experience in QA/testing of embedded systems
• Strong understanding of embedded systems architecture and firmware testing methodologies
• Hands-on experience with logs.
• Hands-on experience of testing a full-cycle IoT solution ( embedded system, mobile application, web application )
• Familiarity with hardware debugging tools (oscilloscopes, logic analyzers, multimeters)
• Understanding of environmental testing standards and procedures
• Knowledge of communication protocols used in embedded systems (I2C, SPI, UART, USB, Ethernet)
• Strong analytical and problem-solving skills with attention to detail
• Experience with performance testing and optimization of embedded devices
• Experience with bug tracking and test management tools (JIRA, TestRail, or similar)
• Excellent communication skills and ability to work collaboratively in cross-functional teams.

Nice To Have:

• Experience with Linux/RTOS embedded environments
• Experience with Machine Learning algorithm testing
• Experience with industrial equipment and systems
• Experience in testing mobile devices or web applications

Our Benefits:

• Professional growth: Individual development plan, mentorship, reimbursement for professional certifications and English lessons, access to professional courses in Corporate Learning Management System.
• Community: Tech community and knowledge-sharing events, English speaking club, corporate library and book club, volunteering and charity initiatives.
• Wellbeing: Medical insurance, regular medical check-ups, sport reimbursement, paid vacation and sick leave, mental health support and events.
• Work environment: Fully-equipped offices, top-notch equipment, flexible work format, activities both in-office and online, Y-bucks and access to the Yalantis store.

About us

Softprom is a value-added IT distributor founded in 1999: 27 years in the market, 33 countries, 120+ vendors across five practices: Cybersecurity, Cloud & AI, IT Infrastructure, Security Systems, CAD & Graphics.

We sell complex technologies to IT professionals and businesses. They are usually described in long texts. We want to show them in video: short, clear, regular. YouTube — for expert content: solution overviews, webinar recordings, conversations with engineers and vendors. TikTok and short formats — to reach a new audience of IT specialists and partners. The channels don't yet exist in the shape we want. You will build them.

Why this role exists

Two jobs:

1. Build and run the Softprom YouTube channel as a regular expert medium about cybersecurity, cloud and IT infrastructure.
2. Launch short formats for TikTok, YouTube Shorts, LinkedIn and Instagram that bring a new audience and support vendor campaigns.

Who we are looking for

This is a role for someone who makes video from idea to publication and watches the numbers. We are looking for someone:

• Who can turn a technical topic into a clear, engaging video: script, filming or screen recording, editing, thumbnail, publication.
• Systematic — you run the content plan and keep the rhythm: 4 videos a month for YouTube plus regular short formats.
• Who works with channel analytics and changes content based on the numbers: retention, views, subscriptions, click-throughs.
• Who isn't afraid of IT topics and is ready to dig into cybersecurity and cloud together with the engineers.
• Who actively uses AI tools for scripts, subtitles, translation, editing and avatars.

What you will do

• The quarterly channel content plan together with the practice marketers and vendors.
• Video production: scripts, recording experts and webinars, screen recording, editing, template-based graphics, subtitles, thumbnails.
• Adapting one video into several formats: YouTube, Shorts, TikTok, LinkedIn, Instagram.
• Running the channels: publication, descriptions, tags, playlists, replying to comments, engaging the audience.
• Video for vendor campaigns and events: announcements, teasers, event recaps, solution presentations.
• Channel analytics and a monthly report: what people watch, what retains them, what brings them to the website and into campaigns.

What matters to us

• 2+ years running a brand's or medium's YouTube or TikTok channel with confirmed results.
• Editing and graphics: Premiere Pro or DaVinci, CapCut, After Effects — basic; working with templates.
• The ability to write scripts and work with experts on camera.
• Experience with AI tools for video: script generation, subtitles, voiceover, avatars.
• Understanding of B2B and IT topics, or the readiness to get up to speed quickly.

SLA — process standards

• Publication rhythm: 4 videos a month for YouTube + regular short formats, per the content plan.
• Campaign video within 10 business days of the brief.

KPI — results

• Views, audience retention, subscribers per channel.
• Click-throughs from video to the website and into campaigns (UTM).
• Leads from video sources (UTM / HubSpot attribution).

What we offer

• Fully remote work.
• Channels you build into your own format, and 120+ technologies from global manufacturers as content material.
• Access to the company's engineers, vendors and events in 15 countries.
• Freedom in tools: we are open to any approach — what matters is return on investment.