Jobs at Djinni

We are looking for a motivated and responsible Project Manager/Business Analyst to join our team.
 

ROLE DESCRIPTION

You’ll become part of the PM team and work closely with our clients and tech experts.
Your main goal will be to understand client needs, translate them into clear technical requirements, and ensure successful project delivery.

In addition to business analysis, you’ll lead discovery phases, facilitate communication between stakeholders and clients, and coordinate project progress.

LenderKit is a framework that provides a solid foundation for developing custom crowdfunding platforms while saving a significant amount of time and effort.
It consists of two parts — a back-office and a custom-developed front-end website.
 

RESPONSIBILITIES

Business Analysis:

• Communicate and collaborate with stakeholders and clients to elicit, formalize, and maintain requirements (both during the pre-sale stage and project implementation).
• Create user stories with clear acceptance criteria, low-fidelity wireframes, and business process descriptions.
• Validate interface designs and approve features based on BA specifications.
• Analyze, document, and manage requirements throughout the project lifecycle.

Project Management:

• Own project planning and scope management — define milestones, prioritize tasks, and control delivery timelines.
• Coordinate cross-functional teams (developers, designers, QA) to ensure alignment and delivery quality.
• Manage communication with clients throughout the project — set expectations, run demos, gather feedback.
• Participate in pre-sales and project estimation activities with sales and tech leads.
• Track project risks and develop mitigation strategies.
• Keep project documentation and backlog up to date.
   

REQUIREMENTS

• 1–2+ years of experience in business analysis and/or project management of IT projects.
• Strong Upper-Intermediate or Advanced English (written and spoken).
• Understanding of business analysis principles and software development methodologies (Scrum / Agile).
• Understanding of the IT industry and the software development lifecycle (SDLC).
• Familiarity with REST API, HTML, and CSS.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple workstreams simultaneously and stay delivery-focused.
• Sense of humor :-)
• Basic knowledge of at least one programming language — a plus.
• Experience with task management tools (e.g., Jira, Confluence, ClickUp) — a plus.
   

WHY JOIN US

We have deep expertise in FinTech trends and bring together a team of specialists with an engineering mindset.
You’ll work on meaningful products in the investment and crowdfunding domain and have room to grow as both a Business Analyst and a Project Manager.

Looking forward to seeing you as part of the JC team!

ABCloudz is a dynamic technology company specializing in software development, modernization, and digital transformation, with a strong focus on building AI-driven solutions.
We are looking for a motivated Trainee Software Engineer who is eager to grow in development and take part in AI research and implementation.
If you already have a foundation in JavaScript, TypeScript, and Python and want to develop your skills while working with AI and Web3 technologies, this is the perfect opportunity to start your career and Internship Program with us.

Requirements

• Willingness to learn and thirst for knowledge
• Basic knowledge of Object Oriented Programming
• Solid knowledge of Java Script and TypeScript
• Knowledge of Python
• Understanding of basic NodeJS concepts
• Understanding REST API
• Experience with Linux-like OSs, console
• Basic understanding of algorithms and data structures
• Basic knowledge of Git, Docker (console or UI clients)
• Experience with relational DBs, basic SQL knowledge

• At least the Intermediate level of English

   

Will be a plus

• Understanding WebSockets
• Understanding software architectures and architecture patterns
• Familiarity with module testing
• Understanding NoSQL DBMS (MongoDB, Redis)
• Familiarity with Nest.JS
• Familiarity with LLM and ML

• Familiarity with web3 technologies

   

Responsibilities

• Develop and maintain backend features using Node.js and NestJS under guidance
• Implement REST and basic GraphQL endpoints following existing patterns
• Contribute to microservice-based applications
• Implement simple inter-service communication using NATS or RabbitMQ. Handle basic event publishing and consuming
• Assist in integrating LLM-based features using existing SDKs or APIs
• Interact with blockchain networks using libraries
• Assist in implementing wallet-based authentication
• Implement and test smart contract interactions
• Write clean, readable, and well-documented code
• Fix bugs and address technical debt in existing services
• Write basic unit tests (Jest)
• Participate in code reviews (as a learner)

We're looking for a Senior Full Stack Developer with experience in Node.js and React to join our client's development team. 
On-site in Lisbon, Portugal 
 

✅ Requirements:

✔️ 5+ years of commercial experience in web development;
✔️ 3+ years of commercial experience with Node.js;
✔️ 3+ years of commercial experience as an FE (React) engineer;
✔️ Experience with NextJS, NestJS, Apollo, Material;
✔️ Experience with TypeScript;
✔️ Commercial experience with high-loaded SQL or NoSQL databases;
✔️ Experience with REST, GraphQL, WebSockets;
✔️ Understanding of TDD principles and writing tests;
✔️ Understanding of microservice architecture principles;
✔️ Experience with Git version control system;
✔️ Experience with RabbitMQ;
✔️ Experience with Redis;
✔️ Experience with MongoDB, MySQL databases;
✔️ At least an upper-intermediate level of English.

✅ Will be a plus

✔️2+ years of hands-on experience developing CI/CD/Micro Services architecture/Containers;
✔️Experience with Kubernetes and Docker;
✔️Experience with Queue brokers(RabbitMQ, Apache, etc.)

✅ Duties and opportunities

✔️In-house platform development;
✔️3rd party API integrations;
✔️Actively participate in developing new features from scratch;
✔️Work with own fintech solution;
✔️Bi-weekly sprints, SCRUM, grooming, planning.

✅ We offer excellent benefits, including but not limited to:
✔️Working with the latest technologies (Nest, Kubernetes, mongo, graphQL, MySQL, etc)
🧑🏻‍💻Learning and development opportunities and interesting challenging tasks;
✈️ Relocation package (tickets, staying in a hotel for 2 weeks);
🏋️‍♂️ Company fitness corner in the office for employees;
📚 Opportunity to develop language skills and partial compensation for the cost of language classes;
🎁 Birthday celebration present;
🏝 Time for proper rest and 24 working days of Annual Vacation;
🍲 Breakfasts and lunches in the office (partially paid by the company).

Responsibilities

• Partner with Product, Engineering, and Marketing teams to solve business problems and identify product, market, and customer trends and opportunities;
• Act as a data owner for a wide scope of metrics and reporting layers — from core data logging to end-user data visualizations;
• Maintain, optimize, and expand key dashboards, reports, and metrics to support operational and strategic decision-making;
• Collaborate closely with leadership and cross-functional stakeholders to define, track, and maintain core business KPIs;
• Lead complex deep-dive analyses and provide actionable insights that shape product strategy and business growth.
• Mentor and guide a Junior BI Specialist within the team, providing technical direction, support, and feedback on tasks and development goals.

Required skills

• Strong analytical mindset and ability to structure ambiguous problems using data;
• Proficiency in SQL and experience working with large data sets;
• Experience with BI tools (Domo, Power BI, Tableau, or similar);
• Familiarity with mobile/web analytics platforms (e.g., Appsflyer, Firebase, Amplitude);
• Experience in the fintech or crypto industry
• Ability to manage and prioritize multiple projects and stakeholders in a fast-paced environment;
• Strong communication skills, including the ability to explain complex data insights to non-technical teams

Perks of being a part of EXMO 🙌

• The competitive salary
• Flexibility with full remote working or comfy coworking. It’s up to you
• A reimbursement of English lessons and sports activities
• 100% sick leave coverage
• 30 PTO per year 
• Friendly team who is waiting for a new player 😉

We're looking for an experienced Team Lead Developer with strong technical expertise in Node.js & React and a solid background in leadership, to join our growing fintech development team in Lisbon, Portugal. You will lead a cross-functional team working on a payment integration platform, contributing directly to architecture, delivery, and team growth.

✅ Responsibilities:
✔️ Being transparent with the team about challenges, failures, and successes.
✔️ Hiring and training technical personnel.
✔️ Determining project requirements and developing work schedules for the team.
✔️ Delegating tasks and achieving daily, weekly, and monthly goals.
✔️ Liaising with team members and management to ensure projects are completed to standard.
✔️ Motivating staff and creating a space where they can ask questions and voice their concerns.
✔️ Delegating work and assignments to team members.
✔️ Collaborating with their team to identify and fix technical problems.
✔️ Lead the development of our in-house fintech platform with a focus on performance, scalability, and security.
✔️ Build and manage complex payment API integrations with banks, PSPs, and third-party services.
✔️ Contribute to full-stack development, ensuring consistency and stability across the product.
✔️ Actively participate in developing new features from concept to production.
✔️ Collaborate with product managers, designers, and stakeholders in agile workflows to ensure technical feasibility and business alignment.
✔️ Support the evolution of the architecture towards modern patterns (microservices, messaging systems, and scalable infrastructure).

✅ Requirements:
✔️ At least 8+ years of professional experience in the IT field.
✔️ 3+ years of experience in leadership positions.
✔️ 3+ years of commercial experience with Node.js & React.
✔️ 5+ years of commercial experience in web development.
✔️ Knowledge of JavaScript and the ECMAScript 6 standards.
✔️ Commercial experience in implementing REST and WebSockets.
✔️ Experience with Git version control system.
✔️ Experience with commercial databases, MySQL.
✔️ Experience with RabbitMQ.
✔️ Experience with Redis.
✔️ B2 level of English.
✔️ Excellent technical, diagnostic, and troubleshooting skills.
✔️ Strong leadership and organizational abilities.

✅ We offer excellent benefits, including but not limited to:
🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks. 
✈️ Relocation package (tickets, staying in a hotel for 2 weeks). 
🏋️‍♂️ Company fitness corner in the office for employees. 
📚 Opportunity to develop language skills and partial compensation for the cost of language classes. 
🎁 Birthday celebration present. 
🏝 Time for proper rest and 24 working days of Annual Vacation. 
🍲 Breakfasts and lunches in the office (partially paid by the company).

Bold moves start here. Make yours. Apply today! 

CodeGeeks Solutions is a software company led by top-notch experts with over 10 years of experience in product design & software development. We are able to comprehensively cover the needs of our clients and focus on the full cycle of development.

We are seeking an experienced Technical Lead in Lviv to drive the development of web and mobile applications. The ideal candidate will combine strong technical expertise with leadership skills to guide our development team and deliver high-quality software solutions.

We Offer:

• 15 days of annual time off paid + company-wide New Year’s holiday in the last week of the year (5 days)
• 20 days of sick leave paid (5 — 100%, 15 — 50%)
• IT Cluster membership
• Flexible work schedule and remote work options
• Chance to make a real impact and shape the future of our company
• Education compensation
• Clear career map, continued professional development and growth opportunities
• Opportunity to work with a talented and dynamic team of experts
• Internal training and meetups
• Access to corporate learning materials
• High-level compensation and regular performance-based salary and career development reviews
• PE accounting and support
• Work in a comfortable, modern and cozy office in Lviv
• Team buildings & corporate events
• Referral program

Key Skills

Languages & Frameworks:

• NestJS, NodeJS, NextJS
• React, Redux
• React Native (will be a plus)

Databases:

• MSSQL, PostgreSQL

Cloud & DevOps:

• Strong expertise in at least one major cloud platform (AWS, Azure, or GCP)
• CI/CD pipelines and best practices

AI & Machine Learning:

• Experience integrating AI/LLM APIs (OpenAI, Anthropic, etc.)
• Understanding of prompt engineering and AI-assisted development
• Familiarity with AI/ML concepts and their practical applications

Leadership & Communication:

• Team mentorship and guidance
• Upper-intermediate English proficiency (spoken and written)

Responsibilities

• Drive full-stack web and mobile application development
• Architect and manage cloud infrastructure and deployments
• Lead, mentor, and support junior and mid-level developers
• Establish and maintain robust CI/CD pipelines
• Collaborate with stakeholders to define technical requirements
• Ensure code quality through reviews and best practices

Qualifications

• Proficiency in the key skills listed above
• Bachelor’s degree in Computer Science, Software Engineering, or related field
• Proven leadership experience in software development
• 5+ years of professional software development experience
• Strong problem-solving and communication skills

Nice to Have

• Experience with multiple cloud platforms
• Familiarity with containerization (Docker, Kubernetes)
• Published mobile applications on App Store or Google Play

If you want to develop professionally in a team of like-minded people and make this world better — we are waiting for your resume!

Responsibilities

• Collaborate with customers and stakeholders to define and design efficient data schema and pipelines
• Perform ETL implementation, including transformations and data insertion into tables for analytics purposes
• Provide expertise in data warehousing and analytics to ensure optimized data structures
• Work on both the architectural design and actual system building
• Contribute to the development and implementation of data strategies and solutions
• Ensure the reliability and efficiency of data solutions for analytical purposes

Requirements

• Minimum of 10 years of practical hands-on experience in software development
• At least 2 years of experience as a Data Software Architect
• Expertise in SQL and Snowflake
• Proven experience in designing star or snowflake schemas for data warehousing and analytics
• Proficiency in data modeling and experience in cleaning, transforming, and preparing data for analysis
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Fluent in English with a B2 level or higher

Nice to have

• Previous experience with a BI tool, especially Domo, is advantageous
• Familiarity with MongoDB is a valuable addition

We are seeking a highly motivated and experienced Presales Solution Consultant to join our growing Data & AI practice.

This role bridges technology with business value, helping clients harness the power of data to drive transformative business results. You will play a pivotal role in crafting innovative data solutions, supporting sales efforts, and delivering exceptional value to our clients through strategic consulting and technical expertise.

The ideal candidate combines technical prowess with strong consulting and interpersonal skills, thrives in dynamic environments, and can align client requirements with modern data and analytics capabilities.

This is an exciting opportunity to work with cutting-edge technologies and make a tangible impact across global industries.

Responsibilities

• Work closely with sales, delivery, and expert teams to align client needs with data-driven solutions, effectively connecting business challenges to our offerings
• Own the end-to-end presales process, including opportunity qualification, solution design, proposal development, demos, and client presentations
• Lead workshops and meetings with clients to gather business objectives and technical requirements, ensuring alignment between client goals and our solutions
• Architect tailored data solutions, encompassing cloud-native platforms, data integration, advanced analytics, and AI/ML models, to provide actionable business insights
• Develop competitive proposals, pricing models, and value propositions to successfully close opportunities and secure engagements
• Stay updated on emerging trends in Data & Analytics, Cloud, and AI, providing strategic advice to clients and supporting innovation within the practice
• Contribute to the development of reusable solution frameworks, accelerators, and methodologies to drive operational efficiency
• Act as a mentor and knowledge-sharer across the team, supporting skill-building and best practice dissemination

Requirements

• Extensive experience in presales, solution architecture, or consulting, with a focus on Data/AI technologies and related business use cases
• Strong technical knowledge of data platforms (e.g., Databricks, Snowflake, AWS/Azure/GCP Data Services), ETL processes, data modeling, BI tools, and data visualization frameworks (e.g., Power BI, Tableau)
• Familiarity with data science techniques and proficiency in analyzing client needs to align with technical solutions
• Excellent communication and storytelling skills—able to translate complex technical concepts into clear, client-friendly narratives
• Proven track record in engaging with senior stakeholders and delivering impactful presentations or pitches
• Experience in creating detailed proposals, RFP responses, and pricing/engagement models for data-related services or projects
• Understanding of strategic consulting principles and the ability to develop future-state recommendations and roadmaps for client success
• Strong organizational, leadership, and project scoping abilities, with a proven ability to manage complex tasks in a fast-paced environment
• Bachelor's or master's degree in data science, Computer Science, Business Analytics, or a related field (or equivalent professional experience)
• Excellent English communication skills, with the ability to clearly and effectively explain technical concepts to diverse audiences

We’re looking for a Senior Full Stack Developer on a part time role to take ownership of a major frontend migration from Vue 2 to Vue 3, maintain and scale a NestJS + PostgreSQL backend, and work on integrating autonomous AI agents into the product.
This is a hands-on role for someone comfortable working with modern frontend architecture, backend systems, and emerging AI workflows.

Responsibilities

Frontend (Vue Ecosystem)

• Lead and execute migration from Vue 2 (Options API) to Vue 3 (Composition API)
• Migrate state management from Vuex to Pinia
• Transition build setup from Webpack (Vue CLI) to Vite
• Build and maintain reusable UI components using modern libraries (Vuetify, Element Plus, TailwindCSS, etc.)
• Ensure clean, scalable frontend architecture and performance

Backend (NestJS & Database)

• Develop and maintain a NestJS backend (modules, DI, guards, interceptors, pipes)
• Design and optimize PostgreSQL schemas and queries
• Work with TypeORM or Prisma, including schema evolution and migrations
• Build and maintain asynchronous workflows using message queues (RabbitMQ, BullMQ, Redis)
• Ensure backend scalability and reliability for long-running processes

AI & Agent Integration

• Integrate LLM APIs (OpenAI, Anthropic, or open-source models)
• Build or extend autonomous agent workflows
• Implement RAG (Retrieval-Augmented Generation) using vector databases (pgvector, Pinecone, Weaviate, etc.)
• Write robust system prompts with structured (JSON) outputs and edge-case handling
• Support AI-driven features that interact with application data and workflows

Required Skills & Experience

Frontend

• Strong hands-on experience with Vue 2 and Vue 3
• Experience with Composition API
• State management: Vuex and Pinia
• Build tools: Webpack → Vite migration
• Experience with modern UI frameworks

Backend

• Advanced NestJS experience
• Strong PostgreSQL knowledge
• Experience with TypeORM or Prisma
• Background in asynchronous processing / message queues

AI / ML (Must-Have)

• Practical experience integrating LLM APIs
• Understanding of agent-based systems
• Experience with vector databases / RAG
• Strong prompt engineering skills

Nice to Have

• Experience building internal tools or automation systems
• Familiarity with open-source LLMs and self-hosted AI solutions
• Background in data-heavy or workflow-driven products

What We’re Looking For

• Senior-level ownership and technical leadership
• Ability to work independently and make architectural decisions
• Strong problem-solving mindset
• Comfortable working with fast-evolving AI technologies

We are looking for a Recruiter in Bucharest/Kyiv

Requirements:

• Minimum 1 year of recruitment experience (preferably in digital, marketing, or related fields).
• Strong skills in active candidate sourcing (LinkedIn, job boards, niche platforms).
• Ability to run a full recruitment cycle — from sourcing and screening to final approval.
• Understanding of relocation processes and international candidate sourcing (a plus).
• Strong communication skills and ability to present vacancies clearly.
• High level of organization, responsibility, and independence.
• Basic English (for candidate communication — a plus).

Responsibilities (no HR functions):

• Active search and selection of candidates.
• Initial screening, interviews, and passing shortlisted candidates to hiring managers.
• Full ownership of vacancies until closing.
• Communication with candidates at every stage.
• Maintaining a candidate database and basic reporting.

Working conditions:

• Offline work at our office in Bucharest.
• Schedule: Mon–Fri, 10:00–19:00.
• Fast-growing team with new business directions.
• Timely payments and a clear task structure.
• Opportunities for professional growth in recruitment.

Intetics is seeking a Research Specialist to CEO to act as an analytical and operational extension of the company’s leadership. This position focuses on research, information synthesis, and organizational support rather than administrative scheduling. We are looking for a detail-oriented, intellectually curious professional who enjoys transforming data and insights into structured, actionable outputs that drive decision-making.
 

Responsibilities and Qualifications include:

• Conduct in-depth research on technology, business, and partnership topics using Gen AI, online databases, and professional sources.
• Summarize findings into concise reports, briefs, and recommendations to support strategic planning and business development.
• Prepare background materials for meetings, events, and external communications.
• Track industry trends, competitors, and emerging technologies relevant to Intetics’ focus areas.
• Coordinate the CEO’s participation in professional networks, memberships, and industry associations.
• Support content development in a research-driven format - prepare outlines, reference materials, or data for articles, posts, and presentations.
• Manage selected administrative and organizational tasks (scheduling, vendor communication, document control) with high precision.
• Use AI-based tools for data gathering, research automation, and information visualization.
• Attend online events/webinars and provide analytical summaries.

Requirements

• Exceptional written and spoken English (C1+) – ability to write clear, structured reports and communicate with senior stakeholders.
• 3+ years of experience supporting executive leadership or in analytical/research-focused roles.
• Strong research and analytical skills - ability to process large volumes of information, extract insights, and present them logically.
• Confidence in using Gen AI tools for research, summarization, and productivity enhancement.
• Attention to detail, reliability, and discretion when handling sensitive information.
• Strong organizational and multitasking skills; ability to work autonomously
   

What We Offer 

• A strategic role in a reputable, globally recognized company.
• Opportunity for self-expression, innovation, and real impact.
• Competitive compensation with profit sharing.
• Collaborative, mission‑driven organizational culture.

We are currently looking for a Big Data Delivery Manager

You are bringing delivery expertise and theoretical knowledge from Data and Analytics domain, working alongside a globally renowned, award-winning development and technology teams who are passionate about what they do, and how they do it. “Faster delivery with better quality” is our competitive edge even for complex data engineering solutions.

To play a key role in building a strong business / technology relationships, taking a hands-on approach to define and deliver embodying and driving a culture of continuous improvement.

WHAT YOU’LL DO

• Own end-to-end solution delivery on the assigned account(s)

• For the top management and client - act as a single point of responsibility over any delivery related matters, including escalations, upsells, ramp-downs, etc

• Accountable for the technical leadership regarding the delivery. Ensuring a sound and future-proof architecture is planned and the implementation meets the technical quality standards

• Coordinate between multiple disciplines, stakeholders

• Establish and manage long-term partnerships with the client(s)

• Address client(s) issues and identify and manage engagement risks

• Make sure that the customer executes their responsibilities on the engagements

• Build up delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully deliver projects

• Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle

• Support sales activities; participate in bid process, provide technical and management expertise to win bids

• Actively contribute in EPAM-wide delivery management community

REQUIREMENTS

• Practical experience in delivering projects in Data and Analytics, Big Data, Data Warehousing, Business Intelligence. Familiar with relevant technological solutions, industry best practices

• Good understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption)

• At least 5 years of experience in gathering and understanding customer business requirements to introduce Big Data technologies

• Familiar with multiple Big Data technology stacks (e.g. Hadoop, Yarn, HDFS, MapReduce, Hive, Spark, Kafka, etc)

• Experience with data visualization, aware of various tools, technologies

• Good understanding of classical analytics methods; including relevant theories

• Good understanding of various delivery approaches, well versed in agile

• High degree of comfort to present both to large or small audiences

• Ability to manage multiple tasks and projects in a fast-moving environment

WE OFFER

• Competitive compensation depending on experience and skills

• Individual career path

• Unlimited access to LinkedIn learning solutions

• Social package - medical insurance, sports

• Compensation for sick lists and regular vacations

• English classes with native speakers (certified English teachers)

• Flexible work hours

 
Business Analyst (Salesforce Projects)

We’re looking for an experienced Business Analyst with hands-on experience in Salesforce projects to join our international team.
You’ll work directly with clients, PMs, and technical teams to gather requirements, map business processes, and ensure successful delivery of Salesforce solutions.
Your main goal — bridge business needs with technical capabilities and help clients get the most out of the Salesforce platform.

🔹 Key Responsibilities:

Analyze and document business processes and requirements for Salesforce solutions.

Facilitate workshops and discovery sessions to define needs and priorities.

Translate business requirements into user stories, acceptance criteria, and process documentation.

Collaborate with Salesforce Admins, Developers, and QA to ensure functional alignment.

Support UAT preparation and validation of implemented features.

Contribute to process improvements and adoption of Salesforce best practices.

Maintain clear, structured documentation (process flows, BRD, user guides, release notes).

🔹 Requirements:

1.5–3 years of experience as a Business Analyst in IT or consulting.

Proven experience in Salesforce projects (Sales Cloud, Service Cloud, Experience Cloud, etc.).

Understanding of Salesforce data model, objects, fields, and permissions.

Experience working in Agile/Scrum environments.

Strong communication and stakeholder management skills.

English: Upper-Intermediate or higher (daily communication with international clients).

Ability to create clear documentation (User Stories, Acceptance Criteria, Flow Diagrams).

🔹 Nice to Have:

Salesforce certifications (Administrator, Business Analyst, App Builder).

Experience with process mapping tools (Lucidchart, Miro, Visio).

Understanding of integrations, APIs, and data migration.

🔹 We Offer:

International Salesforce projects with clients from the US and Europe.

Mentorship from experienced Salesforce Architects and PMs.

Career growth toward Lead BA / Product Owner roles.

Flexible schedule, strong delivery culture, and a friendly, supportive team.

Competitive compensation based on experience.

About the Role

Netevia is a leading fintech company specializing in merchant services, payment processing, banking solutions, and CRM platforms for agents, ISOs, and merchants. We are seeking a Business Analyst who will partner closely with our Product, Engineering, Risk/Underwriting, and Operations teams to translate business needs into scalable, high-quality technical solutions within the HQ CRM ecosystem.

The ideal candidate understands complex payment flows, ACH processes, merchant onboarding, underwriting workflows, third-party integrations, and CRM functionality. This role requires strong analytical skills, exceptional communication, and hands-on experience working with agile development teams.

Main Duties & Responsibilities

Business & Systems Analysis

• Analyze Netevia’s CRM workflows, payment-processing operations, merchant onboarding flows, Instant Funding, ACH, and third-party integrations (TSYS, Fiserv, NABCO, Evolve, CRB, etc.).
• Research and evaluate new technologies or vendors (e-signature, bank partners, KYC/KYB, ACH providers, AI tools) and propose suitable solutions.
• Translate business requirements into clear, comprehensive technical specifications, including user stories, acceptance criteria, data mapping, and system flow diagrams, traisability matrix
• Review system architecture, merchant processing flows, and API documentation to ensure alignment between business needs and technical capabilities.
   

Project Delivery

• Collaborate with Product Managers, Developers, QA, and Operations to define project scope, timelines, and dependencies.
• Prepare detailed requirements for internal development and for third-party vendors; manage handoffs, clarifications, and test expectations.
• Create and maintain project plans, documentation, requirements repositories, and release notes.
   

Testing, Validation & Quality Assurance

• Support sprint activities: backlog refinement, planning, daily standup, sprint reviews, retrospectives.
• Perform data validation, review API responses, validate SFTP file formats, and cross-check processing outputs (e.g., PTS/MASS/CORP, ACH rejects, TC40).
• Participate in functional, regression, and end-to-end testing to ensure changes meet acceptance criteria.
• Identify and document system issues, data discrepancies, UI inconsistencies, and workflow bottlenecks.
  
   

Process Optimization

• Map existing workflows (underwriting, boarding, risk review, agent payouts, settlement, residuals).
• Identify inefficiencies and recommend improvements to increase automation and reduce operational workload.
• Work closely with Operations, Risk, Support, and Integrations teams to understand gaps and improve overall system performance.
   

Stakeholder Management & Communication

• Communicate progress, risks, and solutions effectively to Executives, Product leadership, and cross-functional teams.
• Lead internal check-ins and cross-departmental standups for assigned projects.
• Create user documentation: SOPs, process flows, training materials, onboarding guides.
• Train end-users on new processes, features, and system enhancements.
• Control the change request process fill out the respective documentation 

Qualifications

Required

• 4+ years of cumulative experience working in software development environments or technical product teams.
• 2+ years of experience in a technical support or technical analysis role.
• 1+ years working with CRM, ERP, or complex transactional systems.
• Strong experience with API-driven platforms, system integrations, and structured data.
• Advanced skills in MS Office, especially Excel (VLOOKUP, pivot tables), and experience with visualization tools (Miro, Draw.io, Figma), Confluence and Jira
• Proven ability to research, troubleshoot, and resolve complex system or data issues.
• Strong data analysis skills, attention to detail, and ability to interpret logs, API payloads, and SFTP file structures.
   

Preferred

• Experience in fintech, merchant services, payment processing, ACH, banking, underwriting, or risk systems.
• Knowledge of merchant lifecycle operations, payment gateways, settlement cycles, fee structures, and processor file formats.
• Working understanding of Agile/Scrum ceremonies and SDLC processes.

Role Overview

We are looking for a detail-oriented Quality Assurance Engineer with strong manual testing skills and basic experience in test automation or a strong willingness to learn automation. The role involves ensuring the quality, stability, and reliability of our products through thorough manual testing while gradually contributing to automated test coverage.

Key Responsibilities

• Perform manual testing of web applications, APIs, and backend systems
• Design, execute, and maintain test cases, test scenarios, and checklists
• Conduct functional, regression, smoke, and acceptance testing
• Identify, document, and track defects using bug-tracking tools (e.g., Jira)
• Verify bug fixes and ensure issues meet acceptance criteria
• Participate in sprint planning, daily stand-ups, reviews, and retrospectives
• Collaborate closely with developers, product managers, and analysts to clarify requirements
• Execute basic API testing (e.g., using Postman or similar tools)
• Perform basic database validation using SQL queries
• Assist in maintaining and improving QA documentation and testing processes

• Gradually contribute to automated tests under guidance (UI and/or API)

   

Required Qualifications

• 3+ years of experience in manual software testing
• Strong understanding of software testing principles and methodologies
• Experience writing clear and structured test cases and bug reports
• Basic knowledge of API testing and understanding of HTTP principles
• Attention to detail and strong analytical skills
• Ability to work independently and as part of a team