Jobs at Djinni

Our Mission and Vision
 

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role
 

Our Customer Support team is the first point of contact for merchants and partners across the globe, delivering fast, thoughtful support when it matters most. They are the voice of our customers, working hand-in-hand with product and engineering teams to enhance experiences and keep exceptional service at the core of everything we do.
 

We’re looking for a Customer Support Agent who takes ownership of customer issues, goes the extra mile to find solutions, and helps shape the way we support our customers every day.
 

Working with us, you’ll have:

• no repetitive or routine tasks;
• the opportunity to dive into the details of the payment world;
• experience with a complex B2B fintech product;
• the chance to become a strong professional in a challenging industry.

What you’ll be doing

• handling incoming L1 support requests;
• ensuring SLA compliance and timely communication;
• providing quick, clear, and professional feedback to clients;
• monitoring recurring questions and suggesting improvements for the knowledge base.
   

What you’ll need

• Bachelor’s or Master’s degree, either completed or underway;
• strong analytical skills;
• ability to prioritize tasks and manage multiple requests simultaneously;
• English proficiency at Upper-Intermediate level or higher.
   

Nice to have

• Basic knowledge of SQL.
• Previous experience in customer support.
   

Work schedule

• 3 evening shifts (15:30–00:00) — 2 days off;
• 3 morning shifts (07:30–16:00) — 2 days off;
• 3 night shifts (23:30–08:00) — 2 days off.
   

Why Solidgate?

No internships here — we build careers. Get hands-on from day one and make a real impact.
Your work = real outcomes. Shape how global companies move money.
Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
Flex your schedule. Balance studies and work with flexible hours that fit your life.
Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.

Hiring process: Intro call with a recruiter, Interview with the team, Test task, Final interview with the CEO
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.
 

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Наш клієнт — міжнародна онлайн-гемблінгова компанія, що надає послуги ставок на спорт і казино з сильною присутністю в Латинській Америці. Їхня стратегія — це якісний, персоналізований ігровий досвід, що базується на сучасних технологіях та локалізованих сервісах. Компанія розробляє та запускає власні ігри для казино, а також керує власними платформами CRM, CS і бек-офісу.
 

Ідеально для тих, хто прагне:

• Планувати та запускати CRM-кампанії у вертикалях Casino та Sportsbook (email, SMS, push-сповіщення тощо);
• Керувати промокалендарем: бонусні кампанії, free bets, турніри, гейміфікаційні механіки та сезонні пропозиції;
• Підтримувати повний цикл взаємодії з гравцем (активація після залучення, утримання, реактивація);
• Будувати та підтримувати просунуті сегментації клієнтів на основі поведінкових і транзакційних даних (активність у казино, беттінг-поведінка, депозитні патерни);
• Проєктувати та проводити A/B тести для оптимізації залучення, конверсії та retention-показників;
• Щодня моніторити ефективність кампаній та регулярно проводити аудит CRM-активностей;
• Відстежувати й аналізувати ключові CRM KPI (вплив на GGR, retention, ARPU, engagement-метрики);
• Готувати звіти та формувати практичні інсайти для покращення CRM-результатів у двох вертикалях;
• Опрацьовувати та пріоритизувати запити від внутрішніх стейкхолдерів;
• Тісно співпрацювати з Product-командами під час запуску нових GEO та релізів функціоналу;
• Формувати вимоги до покращень CRM та вдосконалювати поточні процеси;
• Працювати hands-on з CRM-автоматизацією (Optimove, Smartico, Customer.io або подібні рішення).
   

Досвід, який стане твоєю перевагою:

• 3+ роки практичного досвіду в CRM у сфері iGaming (Casino та Sportsbook);
• Глибоке розуміння бонусних механік, логіки free bets, player lifecycle funnel та стратегій залучення/утримання;
• Доведений досвід у сегментації та персоналізованих комунікаціях;
• Практичний досвід роботи з CRM automation платформами (Optimove, Smartico, Customer.io або аналогами);
• Сильні аналітичні навички та вміння перетворювати великі масиви даних на конкретні дії;
• Англійська мова на рівні Upper-Intermediate (B2+) — впевнене усне та письмове спілкування для щоденної співпраці в міжнародному середовищі.
   

Ми цінуємо:

• Уважність до деталей, фокус на точності та якості кампаній;
• Аналітичне мислення та data-driven підхід у прийнятті рішень;
• Сильні навички організації та пріоритизації;
• Проактивність і комфорт у швидкому темпі роботи;
• Щиру зацікавленість у підвищенні залученості клієнтів.
   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Фокус на здоров’я та well-being;
• Глобальне медичне страхування;
• Можливості професійного росту та розвитку;
• Benefit-програми (компенсація спортзалу, стоматології, психологічних сервісів тощо);
• Performance-based бонуси та винагороди;
• Динамічне, міжнародне робоче середовище.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a strong presence in Latin America. The company focuses on delivering a high-quality, personalized gaming experience by leveraging advanced technology and localized solutions. The client develops and launches proprietary Casino Games and operates its own CRM, Customer Support, and Back-office platforms.
 

Perfect for those who aim to:

• Plan and execute CRM campaigns across Casino and Sportsbook verticals (email, SMS, push notifications, etc.);
• Manage promotional calendars including bonus campaigns, free bets, tournaments, gamification mechanics, and seasonal offers;
• Support full player lifecycle activities (acquisition activation, retention, reactivation);
• Build and maintain advanced customer segmentation strategies based on behavioral and transactional data (casino activity, betting behavior, deposit patterns);
• Design and execute A/B tests to optimize engagement, conversion, and retention metrics;
• Monitor daily campaign performance and conduct regular auditing of CRM activities;
• Track and analyze key CRM KPIs (GGR impact, retention, ARPU, engagement metrics);
• Generate reports and provide actionable insights to improve CRM performance across both verticals;
• Process and prioritize requests from internal stakeholders;
• Collaborate closely with Product teams during new GEO launches and feature rollouts;
• Formulate requirements for CRM enhancements and refine existing processes;
• Work hands-on with CRM automation tools (Optimove, Smartico, Customer.io or similar).
   

Experience you’ll need to bring:

• 3+ years of hands-on CRM experience in the iGaming industry (Casino and Sportsbook);
• Strong understanding of bonus mechanics, free bet logic, player lifecycle funnels, and engagement strategies;
• Proven experience in segmentation and personalized communication strategies;
• Practical experience with CRM automation platforms (Optimove, Smartico, Customer.io or similar);
• Strong analytical skills with the ability to extract actionable insights from large datasets;
• Upper-Intermediate English (B2+) — confident spoken and written communication for day-to-day collaboration in an international environment.
   

It’s a perfect match if you have those personal features:

• Detail-oriented with strong focus on accuracy and campaign quality;
• Analytical mindset and data-driven decision-making;
• Strong organizational and prioritization skills;
• Proactive and comfortable working in a fast-paced environment;
• Passionate about improving customer engagement across multiple verticals.
   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.
   

Apply, and let your growth journey begin.

AS Talent Agency — інноваційна маркетингова агенція повного циклу, яка працює з динамічними digital-напрямками та масштабними міжнародними проєктами. Зараз ми шукаємо Reddit Specialist’а — людину, яка розуміє специфіку Reddit, вміє працювати з ком’юніті та знає, як перетворювати органічний трафік у результат.

Твої майбутні задачі:

• Формувати контент-план та стратегію розвитку Reddit-сторінок
• Щоденно публікувати контент та підтримувати активність акаунтів
• Шукати релевантні сабреддіти, ком’юніті та партнерства для взаємного просування
• Вести активну комунікацію з аудиторією: коментарі, дискусії, engagement
• Аналізувати ефективність контенту та оптимізувати підходи
• Будувати та покращувати funnel для залучення користувачів
• Слідкувати за трендами Reddit та адаптувати контент під різні ніші

Наші очікування:

• Досвід роботи з Reddit або розуміння специфіки платформи
• Навички роботи з органічним просуванням та engagement
• Англійська мова — не нижче Intermediate
• Креативність та вміння швидко адаптуватися під tone of voice ком’юніті
• Самостійність та проактивність у роботі

На тебе чекає:

• Баланс роботи й життя: обирай старт робочого дня з 9:00 до 11:00 за часом Києва, працюй віддалено або заходь в київський чи варшавський офіс для нетворкінгу з колегами
• Турбота про тебе: 34 оплачуваних дні time-off на відпустки та свята, 100% оплата лікарняних
• Zero бюрократії
• Відкритий доступ до C-level: можеш ставити будь-які питання напряму або дізнатися апдейти на Company Kick-Off від керівників напрямків
• Можливість впливати на результати та оптимізувати процеси

• Перегляд резюме
• Знайомство з рекрутером
• Тестове завдання
• Технічне інтерв’ю із Менеджером
• Якщо це метч — Job Offer твій!

Будемо раді познайомитися з людьми, які кайфують від ком’юніті-маркетингу, розуміють силу Reddit та хочуть масштабувати круті проєкти разом із нами 🚀

Ми — IT компанія JATAPP, і ми створюємо продукти, якими користуються мільйони юзерів зі всього світу. У нашому портфоліо — вже 20+ різноманітних продуктів виключно у білих нішах: Business, Utilities, Lifestyle, Cybersecurity, Education, а також активно розвиваємо e-commerce та web. І ще більше попереду!

Ми шукаємо HRD, який мислить стратегічно і не боїться викликів. На цій позиції ви будуєте HR-стратегію під реальний бізнес: масштабування продуктового портфеля, інтеграція нових C-level, автоматизація HR через AI, розвиток менеджерської культури та employer brand — з прямим впливом на рішення на рівні компанії.

Що ти будеш робити:

• Будувати HR-стратегію з прив'язкою до бізнес-roadmap 

• Підтримувати інтеграцію нових C-level (CPO, COO, CFO): 30/60/90 плани

• Перебудувати HR-функцію на AI-first модель: HRIS, автоматизація онбордингу, AI у рекрутингу, people analytics у self-service для C-level

• Сформувати pay philosophy і grading framework разом із CFO, запустити compensation review цикл

• Розвивати менеджерську культуру: management development program, career talks, стандартизовані практики 1:1, feedback, goal-setting

• Керувати employer brand у колаборації з агенцією: контент-план, KPI, recognition програма

• Розвивати HR-команду як стратегічних партнерів бізнесу, а не операційних виконавців

• Працювати з people-даними як із бізнес-даними: quarterly people review, headcount planning із CFO, risk monitoring

• Заелайнити цілі між юнітами: уніфікований підхід до goal-setting, cascade від C-level OKR до individual goals

Що ми очікуємо від тебе:

• Досвід формування та реалізації HR-стратегії у зв'язці з бізнес-цілями компанії

• Глибоке розуміння ключових HR-напрямів: Talent Management, Performance Management, L&D, Compensation & Benefits, Employee Relations, Employer Brand, Recruitment

• Досвід побудови або трансформації HR-процесів у компанії, що масштабується

• Досвід change management: інтеграція нових ролей, робота з опором, супровід організаційних змін

• Досвід роботи з C-level як стратегічний HR-партнер

• People analytics: вміння працювати з HR-метриками, будувати висновки на основі даних, формувати dashboards та people insights

• Досвід управління HR-командою: постановка цілей, розвиток, розподіл відповідальності, контроль якості

• Проактивне використання AI-інструментів та впровадження їх у робочі процеси команди: автоматизація рутини, оптимізація HR-аналітики, пришвидшення ресерчу та прийняття рішень на основі даних

Буде плюсом:

• Досвід роботи в продуктовій IT-компанії або компанії, що швидко масштабується

• Досвід побудови employer brand

• Досвід участі у стратегічному плануванні компанії

• Досвід побудови leadership development/management development programs

• Досвід впровадження HRM-систем, автоматизації HR-процесів або HR-аналітики

• Досвід роботи з compensation review, grading, job architecture, або salary bands

• Досвід роботи з culture transformation, values або engagement programs

Рекрутмент процес:

Інтервʼю з рекрутером - Технічне інтервʼю - Фінальне інтервʼю - Бар-рейзинг - Збір рекомендацій - Оффер

Ми пропонуємо:

• Mental and Physical Health: турбота про здоров’я — це маст, тож в JATAPP ти матимеш повне медичне страхування

• Benefits Cafeteria: обирай, що більше до вподоби — заняття спортом, доставка їжі, товари для домашнього офісу 

• Knowledge sharing: такі події — це наш спосіб рости разом. Ми збираємося, щоб обговорювати нові тренди, ділитися власними інсайтами та прокачувати одне одного

• Remote-First Culture: працюй, де завгодно, головне для нас — результат та безпека 

• Personal Equipment Policy: жодних технічних клопотів — ти отримаєш MacBook і все необхідне для комфортної та ефективної роботи

• Learning and Development Opportunities: для нас споглядати, як ти вчишся, — суцільне задоволення, тож ми з радістю покриваємо твоє навчання та підвищення кваліфікації, а також компенсуємо курси англійської мови 

• Community of like-minded people: в JATAPP ти працюватимеш в команді однодумців, з якими залюбки можна і продукт запустити, і марафон пробігти, і Говерлу підкорити

• Creative freedom: ми заохочуємо ініціативність, творче мислення та креативний підхід, тож з нами ти можеш бути самим собою і мати свободу професійного самовираження

• Legal & Finance Support: ми співпрацюємо з найкращими фінансистами та юристами, які з радістю допоможуть вирішити будь-яке твоє питання за запитом 

• Time-off Policy: щорічна відпустка у розмірі 20 робочих днів на рік, 5 днів sick leave без медичного підтвердження, безлімітна кількість лікарняних із довідкою від лікаря, 3 personal days та по 2 days off дні з нагоди особливих подій

Galaktica — українська продуктова IT-компанія, що з 2019 року створює мобільні застосунки та вебпродукти для ринків Tier-1. У команді 350+ фахівців з провідною експертизою, які працюють з різних куточків світу. Ми розвиваємо міжнародні продукти, експериментуємо з підходами і швидко масштабуємо рішення, які покращують життя мільйонів користувачів.

Важливою складовою бізнесу Galaktica є благодійність. З 2022 року ми спрямували велику кількість волонтерської допомоги в різні напрямки. У першу чергу, підтримка ЗСУ: десятки позашляховиків і комерційних квадрокоптерів, сотні FPV-дронів, НРК з турелями, квадроцикли. Також розвиваємо два благодійні фонди: робимо фокус на реабілітації військових і на підтримці дітей військовослужбовців та постраждалих від війни.

• Розробиш та адаптуєш навчальні програми під запити бізнесу (самостійно створюватимеш тренінги, воркшопи, мініпрограми);
• Управлятимеш повним циклом створення навчального продукту: від рісерчу та структури до методології, візуалізації та збору зворотного зв’язку;
• Займатимешся моніторингом ефективності навчання на базі метрик і аналізом фідбеку;
• Співпрацюватимеш з командами коучів, HR, Operations та керівниками відділів для виявлення реальних навчальних потреб;
• Розвиватимеш культуру навчання в компанії.

Що для нас важливо:

• 3+ роки досвіду в Learning & Development в IT (бажано в продуктовому середовищі);

• Маєш досвід побудови або трансформації систем навчання: від аналізу бізнес-потреб до запуску та розвитку рішень;

• Вмієш працювати з навчальним контентом: аудит, спрощення, структуризація та покращення курсів;

• Маєш досвід створення навчальних програм або курсів з нуля (внутрішніх та зовнішніх);

• Вмієш швидко збирати навчальні рішення під запит бізнесу (логіка, структура, learning flow);

• Маєш досвід створення e-learning курсів (відео, мікронавчання, SCORM, інтерактив);

• Працював(ла) з LMS (розумієш структуру курсів, навігацію, трекінг прогресу);

• Впевнено працюєш з даними (Google Sheets / Excel, аналіз ефективності навчання — CSAT / NPS).

Буде плюсом:

• Досвід роботи з крос-функціональними командами (продукт, дев, аналітика);

• Розуміння ринку L&D в Україні та вміння знаходити зовнішні рішення.

Чому обирають Galaktica:

• мінімум бюрократії - фокус на результаті;

• розвиток через коучинг і системне навчання;

• можливість створювати продукти і запускати стартапи;

• персоналізовані траєкторії розвитку;

• гнучкий формат роботи (віддалено / офіс / гібрид);

• повне забезпечення технікою;

• медичне страхування або компенсація спорту;

• 15 днів оплачуваної відпустки + безліміт на лікарняні та одноденні day off;

• 70% компенсація занять з іноземних мов;

• 4 корпоративи на рік;

• спортивні активності та командні заходи.

Наголошуємо, у разі зацікавленості команди у вашій кандидатурі, ми зв’яжемося з вами будь-яким зручним способом для детального обговорення нашої вакансії!

Role Overview

We are looking for an experienced and detail-oriented Automation QA Specialist to join our product— a platform that empowers hotels to become the preferred place for guests to plan and personalize their trips. Through an innovative micro-marketplace for curated local experiences and services, we help hotel partners increase direct bookings, grow ancillary revenue, and build lasting guest loyalty.

You will be building a testing framework from the ground up, ensuring the high quality of our web and mobile applications. The ideal candidate has a strong understanding of software design principles, solid knowledge of testing methodologies, and the ability to create and maintain test documentation in a fast-moving Agile environment.

Key Responsibilities

Testing Strategy & Process Own and continuously develop the testing strategy for web and mobile applications; advise stakeholders on best practices and proper testing approaches.

Quality Assurance Design and maintain comprehensive test documentation (plans, strategies, suites, cases, bug reports); apply SDLC expertise across Agile, Scrum, and Kanban workflows.

Test Automation Build and maintain automation solutions using Cypress (primary); integrate into CI/CD pipelines. Additional experience with Playwright, WebdriverIO, Cucumber, Mocha, or Chai is a plus.

API & Database Testing Test REST APIs and microservices; manage and validate data using SQL.

Tools & Collaboration Work daily with Jira, Confluence, GitHub, Figma, and Postman in close collaboration with dev and product teams.

End-to-End Ownership Act as the process owner for all testing activities — both manual and automated — from planning through release.

Requirements

• Minimum 4 years of practical experience as an Automated QA Specialist.
• Proven experience in owning, managing, and leading QA processes.
• Strong hands-on experience with Cypress for test automation.
• Strong proficiency in JavaScript; TypeScript knowledge is a plus.
• Solid understanding of Node.js and JavaScript fundamentals.
• Strong proficiency in English (written and spoken).
• Experience working with React web applications or React Native mobile applications.
• Ability to adapt to a dynamic and fast-paced work environment.

Nice to Have

• Experience with mobile testing (iOS/Android).
• TypeScript experience beyond basic familiarity.
• Experience in Travel, Hospitality, or SaaS projects.
• Knowledge of security aspects in web/mobile applications.
• Familiarity with diverse payment systems, booking flows, or multi-currency environments.

Core Tech Stack

JavaScript • Node.js • Cypress • React.js / React Native • Playwright • REST API • SQL • Git • Jira • Postman

About the Role

At Dreamlines, we help travelers find and book their dream cruise — working with the world's leading cruise lines across Germany, the UK, Australia, and the Netherlands.

Our team (10+ engineers) already has a solid foundation: warehouse, ingestion layer, and ETL pipelines are in good shape. Now we're building the next layer — the one customers and business teams actually interact with. Data products, APIs, predictive analytics, and AI-powered features that move the business from "here's what happened" to "here's what you should do next."

This role is for someone who builds that layer. Not pipelines for their own sake — but data products that get used, make decisions, and ship.

What You'll Actually Be Doing

Building data products end-to-end. Predictive support-load dashboards, automated package optimization based on competitor data, ship-level complaint signals that feed sales decisions — you'll take these from concept to production.

Designing and maintaining the serving layer. APIs, feature delivery, real-time data products built on top of our Redshift warehouse — you own this layer and collaborate with data engineers who own what's beneath it.

Owning reliability after deployment. You monitor, troubleshoot, and optimize what you ship — freshness, performance, and uptime are part of the job, not someone else's problem.

Integrating LLMs into real workflows. We use Claude (Anthropic) and expect pragmatic judgment on when to use prompt engineering, when RAG is the right call, and when fine-tuning actually makes sense. No experimentation for its own sake.

Testing and validating before you ship. New data products and AI features go through proper validation — with attention to baseline metrics and downstream impact — before they touch production.

Moving us toward predictive and prescriptive analytics. We want to go beyond look-back reporting. You'll help define what that looks like architecturally and then build it.

Contributing to our real-time roadmap. We're early in our streaming journey — you'll have genuine input on direction, not just implementation.

Being a technical reference point on the team. You'll be the go-to voice on data product architecture and LLM integration — shaping how the team thinks about these topics, not just executing tasks.

What You Won't Be Doing

• Managing a team or handling people leadership
• Pure ETL/pipeline work — we have engineers for that
• Academic ML research or model experimentation without a production target
•  

You Must Have

• 5+ years building data-intensive applications end-to-end — not only pipelines
• Strong Python; comfortable in JavaScript/TypeScript when the serving layer needs it
• Strong SQL and hands-on experience with a cloud data warehouse (Redshift preferred)
• Experience designing and shipping REST APIs that serve production systems
• Practical LLM integration experience in production — with real judgment on the tradeoffs
• At least one customer-facing or business-critical data product shipped end-to-end
• Hands-on experience with dbt — able to read, extend, and propose changes to models
• Full professional proficiency in English

Strongly Preferred

• Exposure to Airbyte, Airflow, and BI tools such as Tableau
• Frontend competence sufficient to ship a usable internal dashboard independently
• Ability to document architecture and data product behavior clearly — for both technical and business audiences
• Strong architectural judgment and ability to translate business needs into shipped products
• Willingness to push back constructively when the data doesn't support a requirement

Nice to Have

• Experience with streaming / real-time systems (Kafka, Debezium, Materialize, RisingWave, or similar)
• Background in e-commerce, travel, or marketplace businesses
• Experience building agentic LLM workflows in production
• Familiarity with GDPR and EU data residency constraints

What You Get

• A high-impact role on a platform used by thousands of customers
• No time tracking
• A supportive and experienced engineering team
• Internal learning and development program
• 20 vacation days
• Medical care & wellbeing
• Accounting support
• Office gym with a personal trainer
• Family-friendly space

Ready to help us redefine how people find and book cruises? We’d love to meet you!

Main goals:

* Management of the process of implementation and refinement of projects: prioritization of tasks, checking the status of tasks, monitoring deadlines, solving problems on tasks, managing tasks on Workflow.

* Analysis of the business logic of the project, the proposal of the optimal functionality to achieve the goals of the project.

* Writing technical specifications, decomposition and prioritization into tasks.

* Regular communication with clients.

* Conducting trainings for client representatives in person and remotely.

* Collection of project requirements.

* Communication with the development team, coordination of the workflow: development, initial testing, work with requirements.

* Project reporting.

What is important for this role

* Planning, implementation and project management.

* Understanding SDLC.

* Understanding the principle of client-server interaction.

* Experience with task tracking systems (Jira).

* Understanding and skills of using Scrum and Kanban frameworks, Agile principles.

* Skills in maintaining technical documentation.

* Ability to present information effectively.

* Personal qualities: excellent communication skills, high level of self-organization and time management, consistency, ability to work in a team, multitasking.

Experience and qualifications

* Higher education

* 4+ years of experience as a Project Manager or Account Manager

* Level of English - Upper Intermediate and above (spoken and written)

* Experience in developing web applications.

Will be a plus:

* Availability of technical background, management experience in mobile development or development of ERP / CRM systems

The development of our colleagues is the success of the company, so we have created the most comfortable conditions:

*Remote work

   Work in the office Bulgaria, Sofia is possible.

* Work schedule Mon-Fri 10:00-18:30 (flexible schedule possible).

* Official employment/FOP.

* Paid vacation and sick days.

UAPP.AI  is an AI-focused product IT company founded in 2018 that specializes in creating, launching, and monetizing mobile applications and web products with over 10 million combined installs for global markets. 

We create our own products & apps — design, build, monetise, and scale them to millions of users worldwide.

Responsibilities:

• Implementation the long-term vision and strategy of the product and roadmap for web-based subscription products based on market research, competitive analysis, and user feedback.
• Web2App funnel optimization: leading of design, build, and optimize web funnels, including landing pages, onboarding flows, and paywalls to increase conversion rates.
• Development of subscription models, pricing strategies, and monetization funnels to improve Average Revenue Per Paying User (ARPPU). Deveraging market research, user data, and best practices to fuel continual ARPPU growth.
• Data-Driven decision making: analyze user behavior, funnel metrics, and LTV/CAC ratios to identify bottlenecks and growth opportunities.
• Development of the strategy, pricing, and revenue optimization (e.g., A/B testing).
• Collaborate closely with development, design, and QA teams to ensure efficient implementation of features, improvements, and strategic initiatives that maximize monetization.
• Establishment and continuously improve processes for product development and team operations to maximize efficiency, quality, and velocity.

• Foster a performance-driven team culture that embraces accountability, rapid iteration, and relentless pursuit of results.

   

Requirements:

• 3+ years of experience in product management (with a proven history working on subscription-based digital products)
• Deep understanding of Web2App development and growth processes.
• Understanding and responsibility for key product metrics: MAU/DAU, Retention, Churn, LTV, ARPU, Conversion Rate and Stickiness, with a systematic approach to their improvement through data analysis, product experiments and funnel optimization (including web2web and paywall‑flows)
• Strong experience with analytics, split testing, and key product metrics
• Ability to set clear requirements for development teams and monitor execution
• Hands-on experience with project management tools like Jira, Asana, and others
• Manual QA skills are a plus

• English proficiency is a plus.

   

Nice to have:

Ability to take a systematic approach to solving a problem and you are result-oriented in your work 

Outstanding communication, leadership, and stakeholder management skills.

We offer:

Competitive salary.

Remote.

Opportunities for professional growth and development.

A dynamic and fast-growing team environment.

The ability to make a real impact on the product and see tangible results.

We are looking for an Advanced Software Engineer Java who is passionate about technology, development and deployment of a SaaS product.

Innovecs is a global digital transformation tech company with a presence in the US, the UK, the EU, Israel, Australia, and Ukraine. Specializing in software solutions, the Innovecs team has experience in Supply Chain, Healthtech, Software & Hightech, and Gaming.
For the fifth year in a row, Innovecs is included in the Inc. 5000 and recognized in IAOP’s ranking of the best global outsourcing service providers. Innovecs is featured in the Global Top 100 Inspiring Workplaces Ranking and won gold at the Employer Brand Management Awards.

Our value to you: 

• Flexible hours and remote-first mode
• Competitive compensation
• Complete Hardware/Software setup – anything you need for work
• Open-door culture, transparent communication, and top management at a handshake distance
• Health insurance, vacation, sick leaves, holidays, paid maternity/paternity leave
• Access to our learning & development center: workshops, webinars, training platform, and edutainment events
• Virtual team buildings and social activities 

If you feel like you’re the perfect match for this role, drop us your CV! 

There are no limitations, no barriers when the right people are on your way — apply for the vacancy and succeed with us

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

Requirements

• At least 7+ years of experience in java server-side, and must have deep understanding of reactive systems experience in areas: java concurrent programming, java security, reactive programming, network programming and mechanical sympathy understanding,
• Knowledge of programming patterns and design principles which and solving complex problems using algorithms,
• Experience in low latency / high-throughput algorithms,
• Experience in building large-scale, multi-tenant mission-critical systems,
• Understanding of transport protocols and formats: WebSocket, Google Protocol Buffers, Json, SBE,
• Background with the Fin-Tech industry - big advantage,
• Experience with ultra-low-latency systems - big advantage,
• Experience with Aeron technology - big advantage,
• Learn and Contribute to open source projects - big advantage,
• Familiarity with microservices architecture - advantage,
• Experience with cloud and bare-metal environments - advantage,
• Experience with Kubernetes - advantage,
• Experience at working with distributed remote teams,
• Passion Curiosity to constantly learn and improve,
• Passion to help the team members to learn,
• Fluent Verbal and Written English Skills required,
• Self-learning enthusiasm,
• Taking ownership and responsibility,
• Communicative and transparent,

• Team Player.

   

Responsibilities

• Be part of an agile team, the core technological team to build and advance a low latency / high-throughput trading platform,
• Participate in all aspects of the development and influence foundation for a system affecting a huge market,
• Lead features from design to production,
• Take active part of Teamwork and team spirit, share and learn from each other,
• Take part in a deep tech product development,
• Take part in influencing the evolution of exberry architecture,
• Take part in influencing product development and growth,
• Take part in ever improving the product delivery life-cycle,
• Help the agile team meet its goals.

On behalf of our client, we are looking for a Senior Data Engineer.

About the Project

A global platform managing over 700,000 hotel rooms across 124 countries, helping clients generate billions in revenue.

Responsibilities:

- Implement scaling of the case detection process (scanner)

- Split API into multiple API services

- Emulate pubsub/cloud run locally

- Extract and process data using PySpark + S3

- Work with Kafka/Kinesis data streams

- Write and optimize SQL queries on PostgreSQL/Redshift

- Use DynamoDB as a data source/sink

- Run and debug ETL jobs on Glue or EMR

- Monitor jobs via AWS console and Spark UI

Requirements:

- 5+ years of experience in Data Engineering

- 3+ years of experience with AWS (1+ year in the latest project)

- 2+ years of experience with Spark / PySpark (1+ year in the latest project)

- Strong experience with AWS S3

- Experience with Kafka or Kinesis

- Experience with DynamoDB

- Experience with PostgreSQL or MySQL

- Experience with AWS ECS Fargate

Nice to Have:

- AWS Glue

- EMR

- AWS Batch

- Flink

- Beam

- Cassandra / ScyllaDB

- AWS Step Functions

Company offers:

- Long-term employment with possibilities for professional growth

- Fully remote work

- Reasonably flexible schedule

- 15 days of paid vacation

- Regular performance reviews

AI Engineer (LLM / RAG / Voice AI / Python)

📍 Remote 

💰 €4,000–€8,000

Company name: NDA (Cyprus)

We are an international fintech group operating multiple products across different GEOs, focused on micro-lending and proprietary payment solutions. All engineering and product development are fully in-house, with a strong internal tech team and long-term investment in engineering expertise.

The company is currently scaling rapidly, expanding into new markets, and growing its AI/Engineering function. The project has been operating for around 8 years, while the core IT team has been working together for 5–6 years.

The environment is fast-paced and highly dynamic, with minimal bureaucracy, quick decision-making, and flexible processes. This role is a great fit for engineers with a startup mindset who are comfortable working in rapidly evolving environments and taking ownership.

Responsibilities

• Develop AI chat systems working with real customer data (CRM, history, statuses)
• Build RAG systems using the company’s internal knowledge base
• Develop voice AI bots for inbound and outbound calls
• Integrate AI solutions with internal systems (CRM, ERP, APIs)
• Implement dialogue logic based on business scripts and workflows
• Analyze calls: transcription, quality assessment, script compliance monitoring
• Automate call-center processes and improve operator efficiency
• Optimize latency and stability of AI solutions in real-time environments
• Work with large-scale datasets (calls, chats, customer history)
• Develop and improve internal AI services

• Collaborate closely with Backend and DevOps teams

   

Requirements

• 4+ years of commercial experience
• Experience working with LLMs (OpenAI, Claude, LLaMA, or similar)
• Hands-on experience building production AI solutions
• Experience designing and implementing RAG systems
• Strong Python skills (FastAPI, async, API integrations)
• Experience with PostgreSQL
• Experience with RabbitMQ
• Understanding of real-time systems
• Experience with ASR (speech-to-text) and TTS (text-to-speech)
• Understanding of voice/chat AI pipeline architecture
• Experience with APIs and microservices architecture
• Experience with high-load systems

• Ability to work with business logic and real customer data

   

Nice to have

• Experience building voice bots (inbound / outbound)
• Experience in fintech / collections / call-center domains
• Experience with WebRTC / streaming
• Docker / Kubernetes

• Experience with call analysis and operator quality monitoring

   

What We Offer

• Remote-first environment
• Candidates across Europe and Ukraine are welcome
• Flexible timezone approach
• Cyprus-based employment option
• Fast-growing product environment
• Strong in-house engineering culture

The hiring process for this position includes an online AI-based polygraph stage immediately before the offer stage.

As a Support Specialist, you'll be the go-to person when things go wrong - and the driving force behind making sure they go right in the first place. You'll be first point of contact for technical issues, resolving incidents in line with SLA standards through Jira Service Desk, Slack, and email.
 

Beyond day-to-day support, you'll take an active role in shaping how the team works: participating in IT projects, rolling out new tools and automations, and improving internal processes. You'll manage onboarding and offboarding workflows end-to-end, and work hands-on with MDM and EDR platforms - configuring devices, enforcing security policies, and keeping the endpoint environment healthy and compliant.
 

If you enjoy both solving problems and building better systems, this role gives you room to do both.

Responsibilities

• Handle incoming tickets via the Jira Service Desk in a timely and efficient manner
• Communicate with users (reporters) in a polite, clear, and friendly manner via Jira, Slack, and email
• Provide remote technical support and troubleshoot issues for both local and remote employees
• Prepare laptops for new hires, perform device maintenance, and securely wipe laptops when needed
• Coordinate equipment shipments for new employees through courier services
• Maintain up-to-date records in the asset management system and track equipment changes
• Enroll and configure laptops in MDM systems (Intune / Kandji)
• Manage AntiVirus solution. Policy creation / troubleshooting. (ESET)
• Manage user accounts and access rights within Google Workspace
• Create and manage webinars, and provide support for internal events
• Participate in the execution of internal IT projects and process improvements
• Hybrid setup: ~3 days/week in our Warsaw office

Skills Required

Mandatory:

• 3+ years of experience
• Perfect communication skills
• Mac OS (OS installation and configuration)
• Microsoft Windows (OS installation and configuration)
• Experience working with corporate ticketing systems (e.g., Jira Service Desk)
• Experience working with any antivirus solution
• Issues troubleshooting with software/hardware
• Ability to prioritize and manage multiple tickets simultaneously
• Proactive attitude and ownership of tasks
• Experience supporting remote users in distributed teams
• Familiarity with Google Workspace administration (users, groups, policies)
• Familiarity with SSO/SAML authentication
• Language: Poland -A2/B1 / English - B2 (level)
   

Nice to have:

• Hands-on experience with Intune, Kandji, or Jamf (MDM tools)
• Hands-on experience with Google Cloud Platform (GCP) — basic administration, access management, and troubleshooting
• Knowledge of hardware components and troubleshooting (RAM, SSD, battery issues)
• Basic understanding of networking tools (e.g., ping, traceroute, ipconfig/ifconfig)
• Experience with asset tracking systems (e.g., Snipe-IT)
• Experience supporting webinar platforms (Zoom Webinars, Google Meets, etc.)
• Intermediate Excel/Google Sheets (formulas, filters, basic reporting)
• Ability to document procedures and create knowledge base articles
• Accuracy and attention to details
• Language: Ukrainian / Russian

Meet the YozmaTech

YozmaTech isn’t just another tech company — we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family — you’ll feel right at home with us.

Our client is looking for a Senior Full Stack Engineer (Java/React) to join a fast-growing AI-driven fintech product company transforming the way businesses manage financial operations.

The team is building a modern procure-to-pay platform that gives companies full visibility and control over their spending processes — from invoices and payments to AP workflows and financial automation.

This is a high-impact role where you’ll work on scalable backend services and intuitive web applications, helping deliver seamless user experiences powered by AI technologies. The product already processes billions in financial transactions annually and is trusted by thousands of companies worldwide.

The company is known for its strong engineering culture, rapid growth, low customer churn, and ability to integrate with dozens of ERP systems quickly and efficiently. You’ll join a collaborative international environment focused on innovation, ownership, and building products that simplify complex financial workflows.

You Will Get:
🔹 AI-driven workplace: Work with cutting-edge tools like ChatGPT Enterprise to enhance productivity, spark innovation, and streamline your day-to-day;
🔹 Real ownership in what you help build;
🔹 Career growth supported by experienced, innovation-focused leadership;
🔹 Modern, inclusive environment within a fast-moving scale-up culture;

Key Requirements:
🔹 Hands-on, proven experience using AI development tools such as ChatGPT, Copilot or similar on a daily basis, including code generation, testing, documentation and code review;
🔹 6+ years of professional experience as a Full Stack Engineer;
🔹 Strong development background with Java and React;
🔹 Proven ability to design and build scalable applications;
🔹 Experience in Agile environments and comfort with fast-paced iteration;
🔹 Strong problem-solving skills and ownership mentality;
🔹 English — Upper-Intermediate or higher.

Will be plus:
🔹 Familiarity with AWS services and cloud infrastructure;
🔹 Knowledge of NoSQL databases;
🔹 Experience contributing to AI-driven products or features;

What you will do:
🔹 End-to-End Development: Build and enhance our platform using Java and React, delivering seamless, performant user experiences across web applications;
🔹 AI-Enhanced Feature Delivery: Work closely with AI and product teams to integrate smart automations, faster approval workflows, and contextual user assistance throughout the application- MUST;
🔹 Performance Optimization: Ensure responsiveness and scalability of the application, handling large data sets and user volumes efficiently;
🔹 Collaborative Problem Solving: Partner with designers, PMs, and fellow engineers to transform business needs into elegant technical solutions;
🔹 Clean Code & Best Practices: Write robust, maintainable, and testable code. Participate in code reviews and contribute to engineering excellence;
🔹 Continuous Improvement: Keep up with new trends and technologies—especially in AI/ML—and look for opportunities to evolve our systems and architecture;

Interview stages:
🔹 HR Interview;
🔹 Technical Interview;
🔹 Final Interview;
🔹 Reference Check;
🔹 Offer;

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products — and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining — and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

We are looking for a Software Engineer to join our Application Platform team to help us with a cloud migration project for our subsidiaries. Application Platform provides a range of cloud products for product teams in the company, and our goal is to enable our users to derive maximum value from our products in a self-service manner, operating on a ‘You Build it, You Run it’ model. We provide an integrated AWS platform that hosts over one thousand services on EKS and Serverless environments, serving 1 billion viewer requests daily. We manage CI/CD infrastructure hosted on Jenkins & JFrog which hosts over 90 pipelines. Our product teams monitor and observe their applications using Datadog.

Hard skills:
• Working experience in TypeScript with Node.js and Java with Spring Boot.
• Proficiency in working with PostgreSQL.
• In-depth experience with Docker, networking, and Linux servers.
• In-depth knowledge of Amazon Web Services and interacting with their services and API, for example knowledge in some but not all: CDK, Lambda, RDS, ALB, EC2.
• Ability to create and consume REST APIs.

Soft skills:
• Pragmatism with an eye on how to simplify complex systems
• A product mindset
• Ability to drive technical decisions, to explain technical decisions and details at varying levels of abstraction (including other engineers and management)
• Be a mentor and share your knowledge with colleagues

Bonus qualifications:
• Familiarity with Tomcat, .NET, or PHP is a plus.
• Experience with PostGIS is nice to have.
• Being able to read Vue.js code can help with some of the projects.
• An understanding of SOAP helps with migrating some of the legacy services.

Example projects:
• Dockerize an existing service that has production load running on a VPS and deploy the new Dockerized version in a new managed Kubernetes environment.
• Move a PostgreSQL database currently running on a VPS to AWS RDS and migrate data with minimal downtime.

Project language: English
Project start: asap
Project duration: 9 MM - Fulltime 
Location: remote