Jobs at Djinni

We are looking for a Project Manager with 3+ years of commercial experience to join a long-term enterprise-level project for a well-known international client. 

The project is a complex digital product with multiple stakeholders, cross-functional teams, and a strong focus on scalable delivery and high-quality execution.

Requirements

Must have

• 3+ years in PM roles within dynamic environments, with a proven history of meeting business objectives.
• Experience managing enterprise-level clients and overseeing multiple concurrent small-scale projects.
• Expert proficiency in Agile, Scrum, and Kanban.
• Strong ability to hit tight deadlines without compromising quality.
• Skilled at aligning team output with client expectations and navigating stakeholder needs.
• Exceptional verbal/written skills and the ability to lead cross-functional teams effectively.
• A quick learner who adapts seamlessly to new tools and evolving processes.
• High-level multitasking and organisational discipline.
• Upper-Intermediate or Advanced English level

Nice to have

• Experience managing Salesforce-related projects

Responsibilities

• Lead the estimation process, define resource requirements, and build comprehensive project timelines.
• Ensure projects remain within scope, budget, and deadlines while maintaining high quality.
• Monitor team effort and billable hours to optimize resource use and provide stakeholder updates.
• Proactively identify project bottlenecks and implement recovery strategies to keep timelines on track.
• Manage team utilization and workloads to balance productivity with burnout prevention.

• Manage invoicing workflows and facilitate the team salary review process.

   

About Project

Client: a world-renowned luxury hospitality brand that operates over 130 hotels and resorts across nearly 50 countries.

You will be working on a large enterprise Salesforce ecosystem with a distributed international team. The project involves enterprise-level system development, scaling, and continuous improvement, providing an opportunity to collaborate with a mature client organization and oversee a big delivery team (Developers, QAs, BAs, Salesforce Admins).

Stage

Ongoing product ecosystem with continuous scaling and active development. Modern tech stack, no legacy.

Project team

On our side: 33 people: Solution Architect – 1, Tech Leads – 2, Salesforce Developers – 9, QA Lead – 1, QAs – 8, Admin Lead – 1, Admin – 1, SFMC Specialists – 3, BA Lead – 1, BAs – 4, PMs – 2.

Client side: management team and several support experts.

Work Schedule

You can work completely remotely, or from the office in Kyiv or Lviv, or choose a hybrid format.

Interview stages

1. HR interview
2. Interview with the Delivery Manager
3. Interview with Head of Delivery & BA and Delivery Director

4. Client interview

    

Our benefits

• Opportunity to work with international clients;
• Paid vacations and sick-leaves, additional days-off, relocation bonus;
• Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice;
• Education: regular tech-talks, educational courses, paid certifications, English classes;
• Fun: own football team, budget for team-lunches, branded gifts;
• One of the best service IT companies in Ukraine, based on DOU rating 

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are seeking a motivated Junior Recruiter to join our growing team. As a member of our recruitment team, you will work closely with department leaders, helping to identify and interview top talent who share our vision for the future of travel.

Responsibilities:

• Screen resumes and applications to identify qualified candidates for open positions.
• Conduct first-round interviews and evaluate candidates’ skills, experience, and cultural fit.
• Collaborate with department leaders to understand hiring needs and role requirements.
• Maintain candidate database in CRM and keep candidate information up to date.
• Schedule interviews and communicate with candidates, keeping them informed and engaged throughout the recruitment process.

Requirements:

• At least 6 months of experience in recruitment or talent acquisition.
• Basic understanding of recruitment processes.
• Fluent in English and Ukrainian (speaking and writing).
• Proactive, organized, and eager to learn.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

🌟 About SelfInspection

SelfInspection is a fast-growing AI-driven vehicle inspection platform transforming how leasing companies, fleets, and financial institutions process vehicle damage assessments.

We combine computer vision, automation, and modern cloud architecture to deliver scalable and intelligent inspection workflows.

We are building a robust, event-driven backend system — and we’re looking for a strong Senior Backend Engineer to help us scale it properly.

🧠 What You’ll Do

• Design and build scalable microservices using NestJS (TypeScript)
• Architect and maintain event-driven systems using Kafka / RabbitMQ
• Design clean domain-driven services (inspection flows, reports, billing, notifications)
• Work with PostgreSQL (schema design, optimization, migrations)
• Improve system reliability, observability, and performance
• Participate in architectural decisions (modular monolith vs microservices boundaries)
• Collaborate closely with frontend, QA, and AI teams
• Write clean, testable, production-ready code
• Help improve CI/CD and deployment pipelines (AWS environment)

🏗 Tech Stack

• Backend: NestJS (TypeScript)
• Architecture: Microservices, Event-Driven
• Messaging: Kafka and/or RabbitMQ
• Database: PostgreSQL
• Cloud: AWS
• Containerization: Docker
• CI/CD: GitHub Actions (or similar)
• APIs: REST (future: gRPC)

✅ Requirements

• 5+ years of backend development experience
• Strong experience with microservices architecture
• Hands-on experience with event-driven systems (Kafka or RabbitMQ)
• Deep knowledge of NestJS or Node.js backend frameworks
• Strong experience with PostgreSQL (indexes, performance tuning, transactions)
• Understanding of distributed systems challenges (idempotency, retries, eventual consistency)
• Experience designing APIs and maintaining clean contracts
• Startup mindset: ownership, autonomy, speed

🎯 Nice to Have

• Experience with Domain-Driven Design (DDD)
• Experience with inspection, insurance, fintech, or fleet systems
• Familiarity with Kubernetes
• Experience building high-throughput systems
• Knowledge of AI/ML service integrations

💼 What We Offer

• Work on a real AI product with global customers
• Strong technical ownership
• Fast-paced startup culture
• Flexible work schedule
• Competitive compensation
• Opportunity to shape architecture decisions

💡 Who Will Thrive Here

Someone who:

• Thinks in systems, not just endpoints
• Cares about architecture quality
• Can balance speed and correctness
• Takes ownership instead of waiting for tickets

About us:
 

Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 250 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

Key Responsibilities:

• Launch and own new content streams (starting with the Communication course)
• Create and edit bite-sized lessons for a mobile app (text, audio, visuals)
• Collaborate with Marketing to align topics with ad hooks
• Maintain and improve lesson ratings (target: 4.5+)
• Migrate existing content from web to app (30 lessons in 3 months)
• Localize content for ES / PT-BR / FR / TR markets
• Prepare clear design briefs (design support is optional, not mandatory)
• Ensure tone of voice consistency across all content
• Propose process optimizations using AI tools (content, visuals, audio)

Requirements:

• Experience in content creation for educational purposes
• Strong English writing and editing skills
• Understanding of mobile-first / microlearning formats
• Ability to work independently and own full content cycles
• Experience collaborating with designers and marketers
• Interest in AI tools for content production

Would be a plus: 

• Experience in EdTech or subscription apps
• Familiarity with localization or multilingual content creation
• Background in education, media, or journalism
• Hands-on experience generating visuals with AI tools

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

ABOUT THE ROLE
We are looking for a Business Analyst to join the Proxet team building an end-to-end solution for our clients from the Real Estate domain. The role is designated to ensure the smooth delivery of the product that meets customer expectations through understanding business needs, eliciting, documenting, communicating, and managing requirements from the project onset.

About the project

Our client is a leading, $35B global commercial real estate services and investment firm. The organization is leveraging Palantir Foundry and its AI capabilities as a foundational data and application platform to accelerate its digital transformation efforts. The focus is on building scalable solutions that showcase Foundry’s value, drive adoption, and create a pipeline of business-funded initiatives. These efforts aim to enable efficient data transformation and client-specific reporting at enterprise scale. Together, they will strengthen reporting capabilities, improve efficiency, and establish a foundation for data-driven applications across global operations.

Skills & Experience

• 3+ years of experience as a Business Analyst and/or Product Owner on software delivery teams (Agile/Scrum/Kanban);
• Experience in Real Estate and/or Finance, ideally including asset/property management workflows and terminology
• Proven experience managing product backlog throughout project  lifecycle;
• Demonstrate a strong focus on detail and a user-centric approach;
• Hands-on experience with process and data modeling techniques (BPMN/process maps, data flows, data dictionaries/semantic definitions)

• Strong analytical skills, including impact analysis, dependency management, and risk/mitigation communication

   

Nice to have

• Experience with assets/property management;
• Hands-on experience in the delivery and quality evaluation of LLM-powered products;
• Hands-on with BI tools such as Tableau, Power BI, Sisense, or QuickSight;
• Familiarity with Human-Centered Design / JTBD for discovery and outcome definition.
   

 Responsibilities

• Identify business needs and elicit functional and non-functional requirements through interviews, workshops, and other relevant techniques;
• Manage product backlog items, including  DoR adherence, dependency management, changes tracking, and impact assessment;
• Document, analyze, and break down requirements into clear, unambiguous, and actionable delivery items (epics, stories, acceptance criteria);
• Facilitate working sessions with stakeholders, UX, and the development team to shape solutions, clarify trade-offs, and confirm scope;
• Communicate with stakeholders and the team to manage expectations, surface risks early, and drive timely decisions;
• Maintain a single source of truth for requirements, definitions, decisions, and changes in a structured knowledge base;
• Assist in User Acceptance Testing (UAT) and user training by defining test scenarios, triaging issues, and validating acceptance;
• Advocate for business needs as a whole by assessing downstream impacts and ensuring changes remain consistent with agreed outcomes and KPIs.

We are actively seeking a skilled Make.com/n8n Developer for a full-time or project-based cooperation (you decide).

Mission

Your mission is to design, build, and continuously improve the automation backbone of DOIT Software. You will transform Sales, Recruitment, HR, and Administrative workflows into scalable, reliable, and AI-powered systems.

Your work will directly enable our 2026 objective: Transform DOIT Software into an automation- and AI-powered company that scales efficiently, delivers predictable results, and outperforms traditional agencies in speed, quality, and cost.

We aim to run an agency where automation and AI handle repeatable work, so people focus on judgment, relationships, and quality. You will work closely with the Product Owner, CTO, and Heads of Departments to turn business processes into resilient, measurable, and self-improving automation systems.

Responsibilities

• Design, build, and maintain scalable multi-step automations using Make.com, n8n, or similar tools.
• Translate business processes into technical workflows with clear states, conditions, and error paths.
• Integrate APIs, webhooks, chatbots, LLMs, and third-party tools into end-to-end systems.
• Implement robust monitoring, logging, retry logic, and fallback strategies.
• Continuously optimize workflows to improve performance, reduce costs, and enhance reliability.
• Collaborate with Product Owner and department heads to:
  • Map processes
  • Define success metrics
  • Prioritize automation opportunities

Documentation 

• Well-commented workflows and nodes.
• High-level workflow overview with data flow diagram.
• Data and integrations overview.
• Operational runbook (monitoring, failure handling, recovery).
• Change log and versioned blueprint backups.

What You’ll Actually Build

In this role, you will design and operate real, production-grade automation systems, including:

• Data sourcing and scraping pipelines

Automating data extraction from platforms like LinkedIn and other public or internal sources, turning raw data into structured, outbound-ready datasets.

• Data enrichment and validation systems

Enriching people and company data via third-party tools and APIs, with deduplication, validation, and quality rules.

• AI-powered workflows

Prompt-driven automations for candidate grading, summaries, outreach personalization, and interview analysis.

• Automation-first system architecture

Designing databases, schemas, and states for automation-heavy processes, with modular and reusable workflows instead of one-off scenarios.

• End-to-end operational automations

Sales, recruitment, and internal processes run with minimal manual intervention, including error handling, retries, alerts, and recovery paths.

Competencies

Technical Competence

• 2+ years of experience in workflow automation using Make.com, n8n.
• Strong understanding of:
  • APIs
  • Webhooks
  • JSON format
  • Authentication flows
• Familiarity with Airtable or other database platforms 
• Experience with data enrichment tools such as PhantomBuster, Apify, Apollo.io, Hunter.io, Snov.io, Grinfi, etc.
• Hands-on experience with generative AI tools (e.g., ChatGPT, Claude, Perplexity, Gemini, prompt engineering).
• Proven experience creating scenarios for sales, business development, recruitment, or marketing
• Strong skills in algorithm design and scenario optimization
• Background in software development or Technical education
• JavaScript or Python for automation scripting is a strong plus.

This role is not about “connecting tools.” It is about engineering an operating system for a modern AI-driven company. You will shape how DOIT Software works at a fundamental level.

We are actively seeking a skilled Make.com/n8n Developer for a full-time or project-based cooperation (you decide).

Mission

Your mission is to design, build, and continuously improve the automation backbone of DOIT Software. You will transform Sales, Recruitment, HR, and Administrative workflows into scalable, reliable, and AI-powered systems.

Your work will directly enable our 2026 objective: Transform DOIT Software into an automation- and AI-powered company that scales efficiently, delivers predictable results, and outperforms traditional agencies in speed, quality, and cost.

We aim to run an agency where automation and AI handle repeatable work, so people focus on judgment, relationships, and quality. You will work closely with the Product Owner, CTO, and Heads of Departments to turn business processes into resilient, measurable, and self-improving automation systems.

Responsibilities

• Design, build, and maintain scalable multi-step automations using Make.com, n8n, or similar tools.
• Translate business processes into technical workflows with clear states, conditions, and error paths.
• Integrate APIs, webhooks, chatbots, LLMs, and third-party tools into end-to-end systems.
• Implement robust monitoring, logging, retry logic, and fallback strategies.
• Continuously optimize workflows to improve performance, reduce costs, and enhance reliability.
• Collaborate with Product Owner and department heads to:
  • Map processes
  • Define success metrics
  • Prioritize automation opportunities

Documentation 

• Well-commented workflows and nodes.
• High-level workflow overview with data flow diagram.
• Data and integrations overview.
• Operational runbook (monitoring, failure handling, recovery).
• Change log and versioned blueprint backups.

What You’ll Actually Build

In this role, you will design and operate real, production-grade automation systems, including:

• Data sourcing and scraping pipelines

Automating data extraction from platforms like LinkedIn and other public or internal sources, turning raw data into structured, outbound-ready datasets.

• Data enrichment and validation systems

Enriching people and company data via third-party tools and APIs, with deduplication, validation, and quality rules.

• AI-powered workflows

Prompt-driven automations for candidate grading, summaries, outreach personalization, and interview analysis.

• Automation-first system architecture

Designing databases, schemas, and states for automation-heavy processes, with modular and reusable workflows instead of one-off scenarios.

• End-to-end operational automations

Sales, recruitment, and internal processes run with minimal manual intervention, including error handling, retries, alerts, and recovery paths.

Competencies

Technical Competence

• 2+ years of experience in workflow automation using Make.com, n8n.
• Strong understanding of:
  • APIs
  • Webhooks
  • JSON format
  • Authentication flows
• Familiarity with Airtable or other database platforms 
• Experience with data enrichment tools such as PhantomBuster, Apify, Apollo.io, Hunter.io, Snov.io, Grinfi, etc.
• Hands-on experience with generative AI tools (e.g., ChatGPT, Claude, Perplexity, Gemini, prompt engineering).
• Proven experience creating scenarios for sales, business development, recruitment, or marketing
• Strong skills in algorithm design and scenario optimization
• Background in software development or Technical education
• JavaScript or Python for automation scripting is a strong plus.

This role is not about “connecting tools.” It is about engineering an operating system for a modern AI-driven company. You will shape how DOIT Software works at a fundamental level.

We are looking for a Senior Business Analyst to join the Proxet team building an end-to-end solution for our clients from the Real Estate domain. The role is designated to ensure the smooth delivery of the product that meets customer expectations through understanding business needs, eliciting, documenting, communicating, and managing requirements from the project onset.

About the project

Our client is a leading, $35B global commercial real estate services and investment firm. The organization is leveraging Palantir Foundry and its AI capabilities as a foundational data and application platform to accelerate its digital transformation efforts. The focus is on building scalable solutions that showcase Foundry’s value, drive adoption, and create a pipeline of business-funded initiatives. These efforts aim to enable efficient data transformation and client-specific reporting at enterprise scale. Together, they will strengthen reporting capabilities, improve efficiency, and establish a foundation for data-driven applications across global operations.

Skills & Experience

• 5+ years of experience as a Business Analyst and/or Product Owner on software delivery teams (Agile/Scrum/Kanban);
• Experience in Real Estate and/or Finance, ideally including asset/property management workflows and terminology
• Proven experience owning a product backlog end-to-end from discovery through delivery, UAT, and release support;
• Hands-on experience in the delivery and quality evaluation of LLM-powered products;
• Demonstrate a strong focus on detail and a user-centric approach;
• Strong stakeholder management skills, including facilitating workshops, negotiating trade-offs, and managing expectations across business/UX/engineering
• Hands-on experience with process and data modeling techniques (BPMN/process maps, data flows, data dictionaries/semantic definitions)
• Strong analytical skills, including impact analysis, dependency management, and risk/mitigation communication

• Capable of developing and integrating business analysis approaches into projects.

   

Nice to have

• Experience with assets/property management;
• Hands-on with BI tools such as Tableau, Power BI, Sisense, or QuickSight;
• Familiarity with Human-Centered Design / JTBD for discovery and outcome definition.
  
   

 Responsibilities

• Identify business needs and elicit functional and non-functional requirements through interviews, workshops, and other relevant techniques;
• Lead product discovery efforts and produce clear actionable results, including problem statements, solution options, prototypes, success metrics, and stakeholder alignment;
• Design and own product backlog, including prioritization, dependency management, and release planning;
• Document, analyze, and break down requirements into clear, unambiguous, and actionable delivery items (epics, stories, acceptance criteria);
• Facilitate working sessions with stakeholders, UX, and the development team to shape solutions, clarify trade-offs, and confirm scope;
• Communicate with stakeholders and the team to manage expectations, surface risks early, and drive timely decisions;
• Maintain a single source of truth for requirements, definitions, decisions, and changes in a structured knowledge base;
• Assist in User Acceptance Testing (UAT) and user training by defining test scenarios, triaging issues, and validating acceptance;
• Advocate for business needs as a whole by assessing downstream impacts and ensuring changes remain consistent with agreed outcomes and KPIs.

We are looking for a part-time Tech Lead / Principal Developer who will own technical quality across projects, support hiring and pre-sales activities, and help evolve our internal framework.

This is a hands-on leadership role, focused on architecture, standards, and decision-making rather than day-to-day feature delivery.

Responsibilities

• Conduct technical interviews (Middle/Senior)
• Perform code reviews and enforce coding standards
• Participate in pre-sales calls and provide technical estimations
• Take ownership of key architectural decisions
• Improve and evolve the internal framework based on real project needs
• Identify and reduce technical debt
• Ability to balance technical quality with business constraints
  
   

Requirements

• 8+ years of experience with Microsoft .NET
• Strong understanding of React or Angular
• Practical experience scaling systems
• Hands-on knowledge of microservices architecture
• Experience with code reviews and technical interviews
• English level B2+
  
   

Nice to Have

• Experience with Azure or AWS in production environments
• Understanding of CI/CD pipelines, monitoring, and logging
• Background in solution architecture or pre-sales engineering
• Experience improving or maintaining internal frameworks / shared platforms
• Experience working with distributed or remote teams
• Previous experience in a part-time / fractional Tech Lead or Principal Engineer role

Engagement

• Part-time (10–20 hours per week)
• Flexible schedule, remote
• Focus on architecture, quality, and decision-making — not daily feature work

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are looking for a Level 2 Support Specialist to act as the technical bridge between customer-facing Level 1 agents and Level 3 team, responsible for investigating and resolving complex issues in integrations with partners, payments, bonus malfunctions, and other platform issues. s.

Responsibilities

• Resolve complex technical incidents related to games, transactions processing, API requests
• Perform root cause analysis,prepare incident reports, escalate to L3 or dev team
• Manage second line investigation of issues and testing of newly released games 
• Perform detailed testing of the integrations with providers and operators
• Analyze logs and metrics to identify failures or anomalies
• Gather client requirements to coordinate with team
• Provide help to customer inquiries
• Coordinate the communication flow between L1 and L3 teams for escalated issues.
• Handle client escalations by updating status flags, escalating to L3.
• Identify and troubleshoot different types of APIs and customer integrations issues
• Maintain internal documentation

Requirements:

• Excellent communication skills
• Good knowledge of ticketing systems
• General understanding of client-server architecture
•  iGaming-specific knowledge would be a plus
• 2+ years of experience in Customer or Technical Support
• Strong analytical and troubleshooting mindset
• Expertise with documenting processes and knowledge
• Proficiency in English
• Strong attention to detail and teamwork skills
• Ability to meet deadlines in a fast-paced environment

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Can you share examples from your portfolio that showcase your Level 2 Support experience?
3. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are looking for a Level 1 Support Specialist to handle basic troubleshooting using predefined scripts and standard operating procedures. As a game provider company, we need a Tier 1 to manage the first point of contact for technical support, focusing on resolving game malfunctions, platform-related issues, and user inquiries via chat or ticketing systems.

Responsibilities

• Resolve simple technical issues, such as password resets, software installations
• Respond to support tickets via channels like email, group chats
• Troubleshoot basic user errors
• Manage service requests and monitor alerts, service desk and group chats, provide clear updates to partners 
• Report game malfunctions, platform errors, and user queries to game providers and to internal departments
• Categorize and prioritize incoming requests from clients
• Collect basic technical evidence on incidents and errors
• Create configurations in internal systems
• Assist clients with games or service-related questions

Requirements:

• Excellent communication skills
• Hands-on experience with ticketing systems
• General understanding of client-server architecture
• Proven experience in customer service or related roles
• 2+ Experience as a Support L1 Specialist (B2B/B2C/Gaming).
• Proficiency in English
• Strong attention to detail and teamwork skills
• Ability to meet deadlines in a fast-paced environment

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Can you share examples from your portfolio that showcase your Level 1 Support experience?

3. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

    

Job Description

As a Frontend engineer in the Funnel team, you'll play a critical role in onboarding thousands of users to Wix every day, and helping them grow their business by choosing the right products from the Wix toolbox. In your day-to-day, you will:

• Be responsible for the lifecycle of your projects from inception to deployment 
• Find technical solutions to product challenges and iterate over A/B tests to enhance user experiences 
• Design and develop full features from database and API to frontend 
• Identify weak spots in apps and infrastructure to provide failovers, monitoring, and redundancy solutions

Requirements

• 4+ years of experience in frontend development
• Deep knowledge of JavaScript/TypeScript
• Experience with at least one modern framework such as React, Angular, or Vue
• Ability to design and build resilient, flexible solutions
• Strong problem-solving skills and a user-focused mindset

• Good written and spoken English

   

About the Team

We are the Funnel team. We build key entry points to the Wix platform, helping thousands of new users every day get started and grow their online business. Our goal is to guide users in discovering and activating the most relevant tools from the Wix ecosystem through personalized onboarding experiences. Our team is responsible for high-impact products such as the Wix.com main page, Wix Flows (introductory flows), the Templates Gallery, and shared UI components like the site header and footer.

We are the AI Creation Team, a core part of Wix Harmony — Wix’s AI-powered site creator.
Our team builds the foundations that enable AI to create real websites: In Your Day-to-Day, You Will

• Write high-quality, scalable React + TypeScript code
• Design and implement new features end-to-end, from idea to production
• Review pull requests and help maintain strong engineering standards
• Collaborate with product managers, designers, and engineers to launch AI-driven products
• Work on challenging tasks across both frontend and backend (Node.js)

• Participate in technical discussions, architecture decisions, and continuous improvements

   

Requirements

• 4+ years of professional frontend experience
• Strong knowledge of TypeScript + React
• Experience building complex UI systems and scalable frontend architecture
• Strong communication skills and ability to work in cross-functional teams

• A mindset of ownership, product thinking, and high engineering standards

   

About the Team

• We are the AI Creation Team, a core part of Wix Harmony — Wix’s AI-powered site creator.
  Our team builds the foundations that enable AI to create real websites:
• AI-driven creation flows
• Designer tools and editing capabilities
• System prompt generation and orchestration
• Core infrastructure connecting the UI, backend services, and AI logic
• We work primarily with TypeScript, React, and Node.js, and we collaborate closely with designers, product managers, and AI/ML teams.

Job Description

As a Software Engineer for Wix’s Editor platform, you'll work on building and designing infrastructure to enhance Wix's business solutions, creating scalable APIs, and improving application runtime and UX infrastructure used by millions of users. In your day-to-day, you will: 

• Build infrastructure to allow extendability of existing Wix business solutions 
• Design and build APIs for internal and external users 
• Work on application runtime and UX infrastructure used by millions of users 

• Communicate with colleagues inside and outside of the team: R&Ds, developers, UX designers, business analytics managers and more, to align requirements, dependencies, and move things forward 

   

Requirements

• 5+ years of experience in frontend development
• Proficient in TypeScript and comfortable with Vanilla JS, React Code, or server JavaScript 
• Skilled in solving complex challenges and delivering robust software design and architecture 
• Knowledge about WebWorkers and iframes 
• Ability to write clear, maintainable code 
• Direct communicator who loves owning a feature from end-to-end 

• Working beyond FED framework knowledge, with API design experience – an advantage

   

About the Team

Editor Platform makes products that the majority of FED developers inside Wix are using. We are developing a powerful and flexible infrastructure for App Development. 

Our main challenge is to find a solution that will empower application experience, and open new capabilities, and horizons for developers inside and outside of Wix. 

Part of our work is making great API, tools and providing platformized UX framework for App Experience. 

We are on the stage of opening our products for 3rd party developers and a huge development community. And that's why we need you so much.

Job Description

As a Fullstack Infrastructure Engineer in the Frontend Guild, you will build the core engines that power development at Wix. Your work will be used by every frontend engineer to ship faster and with higher quality. You’ll own projects end to end, from idea to production, at massive scale.

What You’ll Do: 

• Architect and build internal tools to improve developer velocity and code quality 
• Own infrastructure solutions such as production testing and performance tooling
• Take projects from ideation through design, implementation, and production
• Use AI daily for coding, testing, design, and technical decisions
• Work with modern full-stack technologies and industry-leading tools 
• Collaborate closely with experienced engineers on high-impact projects 

• Influence the developer experience across the company

   

At Wix, we’re all about the flexibility of a hybrid setup — giving you the option to collaborate in the office when needed while also staying connected remotely.
We’re looking for Ukraine-based talents who can balance their time between in-office and remote engagement with the Wix team. This approach gives you the best of both worlds: flexibility of remote with the added benefit of in-person collaboration when it matters

Requirements

• 4+ years of frontend development experience 
• Deep expertise in TypeScript, React, and modern build tools (Vite, Next.js, SWC/ESBuild).
• Solid understanding of backend systems (Node.js preferred), including APIs and data flows
• Hands-on use of AI tools in daily development
• Professional-level English communication skills
• End-to-end product development experience (frontend, backend, cloud) is a plus

About the Team

We’re part of Wix’s Frontend Engineering (FED) Guild, serving as the Infrastructure group that empowers every frontend developer at Wix to move faster and deliver higher-quality code. Our mission is to design and maintain impactful tools that boost developer velocity, code quality, and performance.Our team is made up of exceptional developers, passionate engineers, and creative problem-solvers. You’ll work on developer-focused infrastructure - from scalable testing platforms and performance optimization tools to standardization frameworks and AI-driven solutions like automated code migrations and intelligent project bootstrapping.

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we're already industry leaders in web creation and business, our work is nowhere near done.  Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.