Jobs at Djinni

Наш клієнт - глобальний бренд і платформа у сфері iGaming, доступна гравцям по всьому світу. Поєднує енергію та швидкість стартапу з чіткістю та структурою зрілого бізнесу. Швидкість у всьому: від розробки продукту до прийняття рішень - усе налаштовано на максимальну ефективність і вплив.

Ідеально для тих, хто прагне:

• Володіти та керувати дорожньою картою (roadmap) гейміфікації для продуктів казино та спортивних ставок (Sportsbook);
• Розробляти та запускати квести, челенджі, турніри, перегони (races), таблиці лідерів (leaderboards), системи досягнень і механіки лояльності;
• Створювати стратегії сегментації для надання персоналізованого гейміфікованого досвіду користувачам;
• Визначати винагороди, системи прогресії та бонусні механіки відповідно до бізнес-цілей;
• Аналізувати ефективність гейміфікаційних функцій і постійно їх оптимізувати на основі даних;
• Тісно співпрацювати з командами CRM, Product, VIP, BI та Operations для забезпечення успішної реалізації проєктів;
• Розробляти плани A/B-тестування для винагород, ігрових механік та користувацьких сценаріїв (player journeys).

Досвід, який стане твоєю перевагою:

• Від 2-х років досвіду роботи у сферах CRM, гейміфікації, утримання клієнтів (Retention), продуктового маркетингу (Product Marketing) або на аналогічній посаді в індустрії iGaming;
• Глибоке розуміння життєвого циклу гравця, механік утримання користувачів та бонусних систем;
• Досвід роботи із сегментацією аудиторії та аналізом даних гравців;
• Досвід розробки та проведення промоакцій, місій, турнірів або програм лояльності;
• Впевнене володіння BI-інструментами, електронними таблицями та засобами звітності.

Ми цінуємо:

• Аналітичне мислення та здатність перетворювати дані на практичні висновки й рекомендації для дій;
• Креативне, нестандартне мислення та вміння знаходити нові підходи до вирішення завдань;
• Сильні комунікаційні навички та здатність ефективно реалізовувати ініціативи;
• Високий рівень відповідальності: ви берете на себе відповідальність за кінцевий результат, а не лише за виконання окремих завдань.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся - і нехай твоя історія зростання розпочнеться.

English version

Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.

Perfect for those who aim to:

• Own and manage the gamification roadmap across casino and sportsbook products;
• Design and launch quests, challenges, tournaments, races, leaderboards, achievement systems, and loyalty mechanics;
• Create segmentation strategies to deliver personalized gamification experiences;
• Define rewards, progression systems, and bonus structures aligned with business objectives;
• Analyze performance of gamification features and continuously optimize based on data;
• Work closely with CRM, Product, VIP, BI, and Operations teams to ensure successful execution;
• Develop A/B testing plans for rewards, mechanics, and player journeys.

Experience you’ll need to bring:

• 2+ years of experience in CRM, Gamification, Retention, Product Marketing, or a similar role within iGaming;
• Strong understanding of player lifecycle, retention mechanics, and bonus systems;
• Experience working with segmentation and player data;
• Experience designing promotions, missions, tournaments, or loyalty programs;
• Comfortable working with BI tools, spreadsheets, and reporting.

It's a perfect match if you have those personal features:

• An analytical mindset with the ability to translate data into actionable insights.
• Creative, out-of-the-box thinking;
• Strong communication and execution skills;
• High ownership, you take responsibility for outcomes, not just tasks.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

As a Senior Designer on our mobile design systems team, you'll shape the future of our group-wide design system. You'll develop and maintain core components while collaborating closely with cross-functional teams to ensure consistency, scalability, and seamless implementation across all products and platforms.

Responsibilities:

• Develop and maintain design system foundations, components, and patterns across platforms;
• Collaborate with designers and developers to ensure consistency and efficiency across products;
• Create and maintain comprehensive documentation and developer specifications;
• Continuously improve the system based on feedback, trends, and evolving patterns;
• Advocate for design system adoption, providing guidance and support to product teams;
• Stay current with industry best practices and share knowledge across the team;

• Drive improvements in Design Ops, refining tools and workflows for team efficiency.

   

Required Qualifications:

• 5+ years of UX/UI design experience, with 2+ years working on or contributing to design systems;
• Proficiency in creating and maintaining Figma libraries and token systems;
• Strong experience documenting design standards, patterns, and component specifications for developers;
• Solid understanding of interaction design, visual design, and user experience;
• Expertise in accessibility standards (WCAG) with ability to implement accessible components;
• Excellent communication skills - presenting design decisions to technical and non-technical audiences;
• Experience collaborating in agile environments with cross-functional teams;
• Strong attention to detail and commitment to high-quality design work and documentation;
• Proactive, organized, and comfortable building momentum in ambiguous spaces;
• Experience in native Mobile application;

• Fluent in English.

   

Nice to Have:

• Background in enterprise companies;
• Experience merging or consolidating multiple design systems into a single system;
• Motion design and animation specification expertise (Rive);
• Technical knowledge or coding skills that aid collaboration with engineers;
• Experience with AI and automation to improve design outcomes.

Our selection process includes:
- CV pre-screening and a short call with a recruiter

- Initial online tech-interview with colleagues from the project
- Test task

- Background security check running in parallel

If you are interested in this opportunity, please apply now attaching your CV in English and portfolio showcasing design system work, component architecture, documentation, or large-scale projects. Demonstrate systems-level thinking and user-centered design expertise.

Our client is an international product-based IT company specializing in the iGaming industry. Founded in 2014, the company has been successfully operating on the market for more than 11 years, bringing together a team of 390+ professionals. Starting as a leader in the CIS region, the company is now actively expanding on a global scale.

We are currently looking for a Middle/Senior Media Buyer to join the media buying team and work with scalable traffic across different GEOs and tiers.

📋 Key responsibilities and your contribution:

— Launch, manage, and scale Facebook advertising campaigns across Tier 1 / Tier 2 / Tier 3 GEOs.

— Full ownership of traffic performance and financial results, including PnL responsibility.

— Analyze and optimize key performance metrics: ROI, CR, CTR, CPM, CPA, PnL.

— Work closely with offers, creatives, agencies, and internal teams to improve campaign efficiency.

— Test and adapt strategies based on changes in GEOs, offers, platforms, and market conditions.

— Identify bottlenecks in funnels and processes, propose and implement optimization solutions.

— Maintain clear communication, task-setting, and feedback loops within the team.

— Take an active, hands-on role in both arbitrage and product-oriented media buying directions.

📚 Your qualifications:

— 3+ years of experience in media buying / traffic arbitrage.

— Deep understanding of Facebook Ads ecosystem and traffic acquisition mechanics.

— Proven experience managing monthly budgets from $50,000.

— Strong analytical mindset and confidence working with performance metrics and profitability models.

— Hands-on experience with analytics and tracking tools such as Power BI, Google Sheets, Voluum, Binom, Keitaro (or similar).

— Experience working with offers, creatives, and external partners (agencies, vendors).

— High level of responsibility for results and readiness to work with CRM and PnL models.

— Strong communication skills and ability to give and receive constructive feedback.

— Critical thinking, initiative, flexibility, and adaptability in a fast-changing environment.

Benefits:

⭐ Competitive base salary + performance bonus up to 40% of profit, top and private offers, including in-house products.

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐ Full freedom and hands-on involvement: opportunity to work across multiple directions — arbitrage, product media buying, various GEOs and tiers — without being locked into one narrow scope.

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv according to our policies.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Product Owner to join our team in Lviv!

About the job:

DataMatrix is a part of the EveryMatrix Platform, responsible for collecting, storing, processing, and utilizing hundreds of millions of transactions every day across the entire platform. The team builds data products, including reporting solutions, data streaming pipelines, third‑party integrations, serving both internal stakeholders and external customers. The DataMatrix team consists of around 35 people and is based in Lviv. 

Role Overview:
As a Product Owner in DataMatrix, you will be responsible for maximizing the value of data products within the platform. You will own the product vision, roadmap, and backlog, working closely with data engineers, other internal and external stakeholders to ensure that data products are reliable, scalable, and aligned with business needs. This position is focused on the discovery and prioritization of initiatives, defining product scope and objectives, establishing key deliverables, and developing a comprehensive roadmap - all sequenced to optimize value delivery.

What You'll get to do:

• Own and evolve the product vision, roadmap, and backlog for DataMatrix data products.
• Translate business and client needs into clear user stories and acceptance criteria.
• Analyze new initiatives and requests and participate in product discovery and business analysis.
• Prioritize initiatives based on business value, platform impact, and data usage.
• Work closely with data engineers, technical leads and other tech stakeholders on solution shaping.
• Ensure data quality, consistency, and scalability across platform data products.
• Support internal teams and clients using DataMatrix products.
• Continuously improve existing data products based on feedback, usage, and insights.
• Collaborate with other business units and non‑development departments.
• Continuously deepen understanding of the iGaming domain and EveryMatrix products.

What You need to know:

• 3+ years of experience as a Product Owner, Product Manager or Business Analyst in IT or B2B SaaS.
• Hands‑on experience owning a product through continuous evolution.
• Experience working with data‑intensive or analytics‑driven products.
• Strong backlog ownership and prioritization skills.
• Experience with user story and acceptance criteria writing.
• Ability to correctly define business and customer needs.
• Experience with product documentation.
• Experience with JIRA, Confluence, or similar tools.
• Familiarity with Agile product development practices.
• Strong communication and stakeholder collaboration skills.
• Ability to listen, negotiate, and manage expectations.
• Analytical and problem‑solving mindset.
• High ownership, responsibility, and result orientation.
• Advanced English (B2+), written and spoken.
• Comfortable communicating with engineering teams in technical language.

Nice to have:

• Experience in iGaming.
• Understanding of data pipelines and data processing.
• Understanding of BI and reporting solutions, APIs and third‑party integrations.
• Technical background or understanding of databases and data structures.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! 
 

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Our partner is building category-defining military technologies that are shaping outcomes on the battlefield. The opportunity is massive - to help define how modern military technology is perceived globally and build a brand associated with innovation, reliability, and battlefield impact. 

Looking for a Brand Manager who can build and scale a strong, differentiated brand in one of the fastest-evolving industries in the world. 

You will shape how the company, products, and ecosystem are perceived by customers, partners, governments, operators, and the broader market. 

Your Role: 

You own the Product Marketing direction, standards, and execution across the company. 

Your focus: 

• Build a clear, differentiated, and scalable brand platform across the company and product ecosystem. 
• Ensure the brand reflects the reality of our products, technology, and battlefield impact. 
• Define how we communicate who we are, what we stand for, and why we matter. 
• Create consistency across products, communications, visuals, messaging, and external presence. 
• Drive awareness, credibility, and emotional connection in local and international markets. 

• Ensure the company is perceived as a category leader, not just another manufacturer.

   

Your day-to-day: 

• Work closely with Product Marketing, Leadership, Sales, and Communications teams. 
• Define and evolve brand positioning, narrative, tone of voice, and visual direction. 
• Ensure consistency across presentations, product materials, events, PR, social media, and campaigns. 
• Develop strategic brand initiatives that strengthen awareness and trust. 
• Guide and review brand-related creative output across design, video, copy, and communications. 
• Work with Product Marketing to ensure product narratives and corporate narratives reinforce each other. 
• Partner with Communications and PR to shape external perception and media presence. 
• Identify opportunities to strengthen differentiation, credibility, and category leadership. 

• Monitor market perception, competitor positioning, and audience sentiment. 

   

Your Skills and Experience: 

• 7+ years in product marketing, product strategy, or related leadership roles. 
• Experience managing and developing strong PMM teams. 
• Experience building or scaling Product Marketing functions, systems, or operating models. 
• Strong strategic thinking combined with hands-on execution ability. 
• Ability to understand highly technical products and translate them into clear market value. 
• Strong understanding of positioning, go-to-market, buyer psychology, and competitive strategy. 
• High ownership and ability to operate in fast-changing, high-ambiguity environments.
• Ability to challenge teams constructively and drive alignment across functions. 
• Strong communication - clear, direct, structured, and persuasive. 

Required skills:
*1+ years of experience in graphic design
*Proficient in design software: Adobe Photoshop, Illustrator. Adobe After Effects & experienced user of Figma - as a plus
*Deep understanding of design principles such as layout, typography, color theory, and composition. You should also be able to apply these principles to create effective designs for different media types, including web and print
*You should have a keen eye for detail and be able to spot inconsistencies or errors in your work, as well as in the work of others
*Strong understanding of branding and marketing principles, as well as a good knowledge of the gambling industry and its customers as a plus
*Teamwork skills. You should be able to communicate effectively, share ideas, and work collaboratively to achieve shared goals
*Time management and organizational skills. You will need to be able to manage your time effectively, work on multiple projects simultaneously, and meet tight deadlines. You should also be highly organized, with a system for keeping track of project files, revisions, and feedback

Responsibilities:
*Creating designs for digital and print media: You will be responsible for designing and creating visually appealing graphics and layouts for various marketing collateral, such as websites, social media platforms, email campaigns, print materials, and other digital content
*Collaborating with other teams: You will need to work closely with other members of the marketing team, including SMM, web designers, and content creators, to ensure that your designs align with the overall marketing goals and objectives of the company
*Developing and maintaining brand guidelines: You will be responsible for developing and maintaining brand guidelines to ensure that all design work is consistent and aligned with the company's overall branding strategy
*Conducting research and staying up-to-date with design trends: You will need to stay up-to-date with the latest design trends and tools in order to continually improve the quality of your work and ensure that your designs are modern and relevant
*Task deadlines: As a graphic designer, you will be expected to manage your time effectively and meet project deadlines in a timely manner. You may also need to work on multiple projects simultaneously, so effective time management is essential

We offer:
*Remote work from anywhere in the world, fixed schedule (Mon-Fri from 10:00 to 19:00) Kyiv time
*24 working days of annual paid vacation + Paid sick leave + All official Ukrainian holidays + 2 DayOFF
*We compensate: advanced training courses, foreign language courses, etc.
*The possibility of rapid career growth (companies at the stage of active growth are an ideal place for a rapid take-off)
*Work with the international market and the main focus on Europe
*Paid vacation and sick leave
*Team buildings

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

Main responsibilities include:

• Searching for potential clients based on the requests of client companies
• Interacting with potential clients in chat mode according to company scripts
• Analyze sales productivity and suggest improvements

Requirements:

• Ability to work with social media and understanding of their basic principles
• Availability to work full-time in the office
• High level of proficiency in Ukrainian and English grammar (is a plus)
• Basic knowledge of the IT or outsourcing space (or eagerness to learn quickly)

What we offer:

• Bonuses after the first month of work in the company
• Free study in our Corporate English Academy
• An opportunity for growth and development even if you have no commercial experience
• Regular salary review 
• Comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee).
• Timely payment of salaries.
• Corporate events, teambuildings, etc.

We are looking for a strong Middle+ / Senior-level specialist who will take full ownership of our user communication infrastructure across Tier-1 iGaming markets.

This is not a traditional CRM Marketing or Content Management role. We are searching for a Product Owner of communication channels — someone who understands the technical side of traffic delivery in high-risk verticals and can build a resilient, scalable messaging ecosystem capable of operating under aggressive spam filtering and telecom restrictions.

We are currently migrating to Smartico CRM and are looking for a candidate who can significantly improve Inbox Rate performance, diversify communication channels, and launch new technology-driven delivery solutions.

HOW YOU WILL MAKE AN IMPACT:

1. Email Deliverability & Infrastructure

- Conduct full deliverability audits and perform deep technical analysis of spam placement issues across Tier-1 markets.

- Improve Inbox placement and optimize email performance across major providers such as Gmail, Outlook, Yahoo, etc.

- Integrate, configure, and manage external ESPs / SMTP providers within the Smartico ecosystem.

- Independently deploy and maintain backup email-sending infrastructure to ensure uninterrupted communication flows.

- Manage domain reputation, including SPF, DKIM, DMARC policies, domain warm-up strategies, rotation processes, and continuous monitoring through Postmaster Tools and reputation tracking systems.

- Develop scalable deliverability strategies for high-volume communication environments.

2. SMS & Alternative Messaging Channels

- Manage SMS routing through both global aggregators and local telecom vendors for Tier-1 GEOs to maximize DLR and delivery stability.

- Source, negotiate, and onboard local SMS providers where necessary.

- Build and scale WhatsApp and Telegram messaging infrastructure for trigger-based and bulk communication campaigns.

- Manage account pools, proxy infrastructure, and anti-ban strategies for messenger operations.

- Continuously test and optimize alternative messaging channels to improve reach and retention.

3. Integrations & Voice AI Solutions

- Integrate, test, and optimize AI Voice Automation solutions for player activation and reactivation flows.

- Research and evaluate emerging communication technologies, AI-driven retention tools, and new delivery providers.

- Work closely with CRM, Product, and Analytics teams to implement scalable communication solutions.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

- 3+ years of hands-on experience in high-risk verticals such as iGaming, Betting, Dating, or Crypto.

- Previous experience in roles such as Deliverability Expert, Email Infrastructure Engineer, Messaging Operations Manager, or Communications Product Owner.

- Strong understanding of Tier-1 deliverability challenges, including spam filters, ISP limitations, and telecom regulations.

- Deep technical understanding of:

- Email infrastructure and SMTP ecosystems

- SMS routing logic

- Modern messenger architecture

- Domain reputation management

- Basic system administration skills and infrastructure troubleshooting experience.

- Strong ownership mentality and product-oriented mindset.

- Ability to independently communicate and negotiate with international vendors and service providers.

- English level: B2+ (required for vendor communication and technical documentation).
 

Nice to Have

- Hands-on experience with Smartico CRM.

- Existing network of trusted local SMS vendors across Tier-1 markets.

- Experience with automation, scripting, or API integrations.

- Understanding of proxy management and anti-detection infrastructure.

HOW WE WILL KEEP YOU SMILING:

- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!

- Unlimited vacation days and paid sick leave—because your rest matters.

- A competitive compensation that truly reflects your skills and expertise.

- Employee referral bonus and gifts to celebrate your special occasions.

- 50% financial support for learning expenses to supercharge your professional growth!

- A positive atmosphere where you always feel respected and truly belong.

- Inspirational team-building activities that turn colleagues into best friends.

- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

- Co-working space reimbursement to save your nerves from always working from home :)

 

Join Whitepay – Innovate the Future of Payments!

At Whitepay, we’re revolutionizing how businesses and individuals interact with crypto and fiat payments. As part of the WhiteBIT ecosystem, we provide seamless, secure, and scalable payment solutions that bridge traditional finance with blockchain-powered transactions. We’re looking for passionate innovators to help us redefine digital payments worldwide. If you’re excited about fintech, crypto, and building cutting-edge financial solutions, this is your chance to make a real impact!

Why You’ll Love Working Here:
🚀 Shape the Future – Build next-gen payment solutions at the intersection of crypto and finance.
💡 Innovate & Create – Your ideas will help businesses integrate digital assets effortlessly.
🌍 Global Impact – Be part of a team driving financial innovation worldwide, shaping the future of payments across industries and borders.
🎯 Tech-Driven Culture – Join a team of fintech and blockchain enthusiasts pushing the industry forward.

Ready to change the future of payments? Apply now and let’s build something game-changing together!

Requirements:

— 2–5 years of experience in Customer Support / Technical Support / Customer Success in a crypto-related IT product or SaaS company.
— Experience working with international customers and multiple time zones.
— Experience working with B2B customers and handling complex technical or product-related issues.
— Experience creating and maintaining support documentation and knowledge bases.
— Strong understanding of software products, platforms, APIs, and integrations.
— Hands-on experience with ticketing systems (Zendesk, Jira Service Management, or similar).
— Ability to troubleshoot issues, analyze logs or data, and clearly document bugs and incidents.
— Experience collaborating with Product, Engineering, and Operations teams.
— Understanding of SLAs, support KPIs, and service-quality metrics.
— Upper-intermediate written and verbal English communication skills (B2+ level).
— Ability to explain technical concepts to non-technical users.
— Strong customer-oriented mindset and conflict-resolution skills.
— High level of ownership, responsibility, and attention to detail.
— Ability to prioritize tasks and work effectively in a fast-paced environment.
— Stress-resistant and comfortable handling escalations.

Responsibilities:

— Assisting B2B clients with product inquiries and technical issues.
— Assisting end users with troubles & payment issues.
— Troubleshooting and resolving technical problems promptly.
— Creating and maintaining support documentation.
— Escalate and coordinate complex issues and requests with internal teams (Support, Development, Compliance, AML) as needed.
— Gathering and relaying client feedback for product improvement.
— Monitoring and managing support tickets within agreed SLAs.
— Staying updated on the product.
— Collaborating with internal teams to ensure a seamless customer experience.
— Process refunds for client transactions as required.
— Night Shift: From 23:00 to 06:00 CET - 5/2 (Mon-Fri).

Would be a plus:

— Experience with compliance-driven environments (KYC/AML).
— Working with international customers.

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

We provide challenging tasks that offer continuous growth opportunities for everyone. We've consistently embraced development and the advancement of our colleagues, ensuring work is always engaging. Our team is prepared to offer support, share expertise, and lend a helping hand when needed.

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client looking for a Platform Engineer to drive critical infrastructure initiatives across our backend systems, with primary ownership of our core platform.
This is a high-impact role where you'll architect scalable solutions that serve our entire engineering organization - core platform services that power our AI editing capabilities.
You'll have the opportunity to shape technical decisions across multiple domains while ensuring our platform systems are robust, reliable, and optimized for growth.

Key Requirements:
🔹 5+ years of experience as a Backend Engineer, with experience building platform services or shared infrastructure;
🔹 B.Sc in Computer Science, Software Engineering, or a related field from a well-known university;
🔹 Proven expertise in backend server development, using languages like Python, Scala, Go, or Java;
🔹 Solid understanding of system design principles, API architecture, and service-oriented architectures;
🔹 Proficiency with AWS services and cloud-based architectures;
🔹 Excellent communication skills for collaborating across engineering, product, and operations teams;
🔹 Proactive mindset, having the will and ability to find areas where optimizations can benefit the entire org;
🔹 English – Upper-Intermediate or higher.

What you will do:
🔹 Drive platform-level initiatives that improve scalability, reliability, and developer experience across our backend systems;
🔹 Collaborate with multiple departments to support new platform features and technical initiatives;
🔹 Monitor platform health, investigating and resolving incidents and reliability issues;
🔹 Develop and optimize shared platform services, APIs, and infrastructure used across engineering teams;
🔹 Create internal tools and frameworks that improve developer productivity and system reliability;
🔹 Drive initiatives to improve observability, monitoring, and operational excellence across our infrastructure;

Interview stages:
🔹 HR Interview;
🔹 Tech interview;
🔹 Client Interviews;
🔹 Reference check;
🔹 Offer;

BSG is a Communication Platform as a Service (CPaaS) designed to streamline how businesses connect with customers across multiple channels. Our flexible, cloud-based solutions integrate communication tools directly into your apps or websites, enabling real-time engagement.
 

We are looking for a detail-oriented Lead Research Specialist to join our Marketing team.

This role is focused entirely on data operations: researching target companies, identifying decision-makers, enriching contact information, and preparing high-quality prospect lists for outbound campaigns.

This is not a traditional SDR role. You will not be responsible for outreach, lead qualification, or booking meetings. Instead, you will become a critical part of our outbound engine by ensuring the team always has accurate and highly targeted data to work with.

What You'll Do

• Research companies based on predefined ICPs and outbound hypotheses
• Identify relevant buyer personas and decision-makers
• Find and enrich contact information across multiple channels: Email, LinkedIn, other available sources
• Build highly targeted prospect segments for outbound campaigns
• Work with modern lead generation and enrichment tools
• Maintain data accuracy and consistency
• Collaborate closely with the outbound team to improve targeting and campaign performance

What We're Looking For

• Strong attention to detail
• Structured and organized approach to work
• Ability to learn new tools quickly
• Proactive mindset and ownership mentality
• Ability to work independently and solve problems
• Strong research skills
• Interest in B2B sales, lead generation, or outbound operations

Nice to Have

• Experience in Lead Generation, Research, SDR, or Data Operations
• Familiarity with some of these tools: Clay, Apollo, LinkedIn Sales Navigator, Smartlead, PhantomBuster, Claude
• Previous experience working in a B2B environment

What Success Looks Like

• Consistently delivering high-quality prospect lists and segments
• Helping the outbound team launch campaigns faster
• Contributing to strong lead engagement rates through accurate targeting
• Continuously improving research quality and efficiency

What We Offer

• Fully remote position
• Full-time employment
• Structured onboarding and training
• Direct mentorship from experienced outbound professionals
• Opportunity to grow into an SDR role in the future
• Performance-based bonus system
• Work with modern outbound and automation tools
• Holidays, vacation, sick leave — according to the local legislation.

Probation period: 1 month, paid.

Performance review after 1 year.

24 calendar days of paid vacation.

Working hours: 8:00 AM – 5:00 PM

Technical education.

Strong communication skills.

Stress resistance.

Ability to independently solve assigned technical tasks.

Willingness to learn and improve.

Responsibilities:

Maintenance of PCs and peripheral equipment:

Setup and support of printers, scanners, plotters, and data collection terminals.

Inventory management of IT equipment.

Network management and configuration: DHCP, DNS, VLAN, Wi-Fi, and support of internet connection channels.

Management of ESET antivirus protection.

Installation and configuration of Windows 10–11 operating systems.

Support of users and 1C developers.

Work documentation.

Support of security equipment:

Installation of network sockets and uplinks, network configuration, camera network monitoring, and traffic control.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

Requirements
- Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
- Strong persuasive communication and negotiation skills.
- Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
- Target-driven, self-motivated, and able to work under pressure.
- Fluency in English and French.

Responsibilities
- Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
- Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
- Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
- Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
- Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
- Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

We are the Product Security team, responsible for the security, reliability, and trust of Raiffeisen Bank’s digital ecosystem.
Our mission is to embed security at every stage of the software development lifecycle and continuously strengthen the resilience of our services.

We are looking for an AI Engineer (Security) — a specialist who combines strong software engineering experience, hands-on expertise with LLMs and AI tools, and a desire to apply these skills within the cybersecurity domain.

In this role, you will design AI-driven solutions to automate security team processes, assess the security of AI systems implemented across business and IT, and help colleagues integrate AI into their daily workflows.

Your future responsibilities:

In this role, you will be responsible for designing and implementing AI solutions for security teams. You will build LLM agents, RAG systems, AI pipelines, and integrations using modern tools.

At the same time, you will implement a Shift-Left AI Security approach — embedding AI security checks early in the development lifecycle by integrating them into CI/CD pipelines and SSDLC processes. This includes:

• Analyzing AI-specific threats
• Managing Shadow AI risks
• Helping Security team to build tools for conducting security reviews of AI products before they go into production
• Defining architectural standards for AI security tooling across the organization
• Mentoring engineering teams on secure AI integration patterns and best practices
• Leading technical decision-making for AI security infrastructure choices

If you are passionate about combining artificial intelligence and cybersecurity in a complex, technology-driven financial environment — this role is for you.

Your skills and experience:

• 5+ years of software development experience
• Strong proficiency in Python and other programming languages for building automation, scripts, and integrations
• Hands-on experience with LLMs: prompt engineering, building chains/agents, working with model APIs (e.g., OpenAI, Anthropic)
• Experience with LLM frameworks
• Practical use of AI assistants in development (e.g., GitHub Copilot, Claude Code, Cursor or similar)
• Understanding of RAG architectures: vector databases, embedding models, chunking strategies
• Knowledge of OWASP Top 10 for LLM Applications
• Ability to rapidly prototype — from idea to working PoC in days, not months
• Experience influencing technical direction across multiple teams or projects
• Track record of knowledge transfer — documentation, workshops, or internal enablement

Will be a plus:

• Experience with model fine-tuning
• Knowledge of Cloud AI services: Azure OpenAI, AWS Bedrock, GCP Vertex AI
• Basic understanding of information security processes (SOC, Incident Response, AppSec, GRC)
• Familiarity with NIST AI RMF, EU AI Act, or other AI regulations
• Experience building multi-agent systems
• AI or Cloud certifications

Personal Qualities:

• Practitioner mindset — not just understanding LLMs, but having built real solutions
• Self-sufficiency — ability to take ownership from problem to solution without micromanagement
• Strong communication skills — able to explain complex topics in simple terms to non-AI teams
• Curiosity and adaptability in a fast-evolving AI landscape
• Focus on delivering measurable business value
• Ability to lead by expertise — guiding teams without formal authority

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank. 
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns. 
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. 
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages. 
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library. 
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs. 
• Career opportunities: we encourage advancement within the bank across functions. 
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. AI: building expertise and actively integrating into processes. 
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes. 

Why Raiffeisen Bank? 

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter! 
• One of the largest lenders to the economy and agricultural business among private banks. 
• Recognized as the best employer by EY, Forbes, Robota.ua, Stud-Point, Delo.UA, NV, Odgers, UAFIC. 
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ). 
• One of the largest IT product teams among the country’s banks. 
• One of the largest taxpayers in Ukraine; 6 billion UAH were paid in taxes in 2025. 

Opportunities for Everyone: 

• Raif is guided by principles focused on human development and the well-being of 5,000 employees and over 2.5 million clients. 
• We uphold the principles of diversity, equity, and inclusion. 
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to meet your specific needs. 
• We collaborate with students and experienced professionals alike, creating opportunities for growth at every stage of a career 

You matter at Raif! 

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