Jobs at Djinni

Ідеально для тих, хто прагне:

• Контролювати належну роботу методів оплати, повідомляти про проблеми відповідним постачальникам та командам;
• Аналізувати коефіцієнти прийняття різних методів/постачальників оплати та приймати рішення щодо того, який метод оплати вмикати/вимикати, а також які обсяги обробляти кожним із них;
• Забезпечувати достатній доступний баланс між різними методами для обробки зняття коштів, ініціювання поповнення рахунку та аналізу структури витрат кожного методу;
• Переглядати та створювати резервні/запасні плани;
• Створювати інструкції та процедури моніторингу для команд моніторингу та підтримки;
• Щоденно та щотижня звітувати про діяльність та проблеми з платежами - керівнику операційної діяльності;
• Допомагати в інтеграції нових постачальників/методів оплати;
• Пропонувати покращення продукту/потоку (наприклад, поля перевірки, заповнювачі у формах);
• Обробляти запити від служби підтримки клієнтів;
• Тестувати інтеграцію/розгортання нових методів оплати;
• Тісно співпрацювати з відділом бізнес-аналітики для створення та забезпечення вдосконалень на основі даних для всієї внутрішньої звітності та послідовного відстеження критичних бізнес-показників.

Досвід, який стане твоєю перевагою:

• 2+ роки досвіду роботи billing/payments manager/specialist або на схожих ролях в онлайн-платежах;
• Впевнена робота з цифрами та обробка фінансової/транзакційної інформації;
• Впевнений користувач Excel та інших програм MS Office;
• Добре розуміння технічної інтеграції, воронки продажів та потоків онлайн-платежів;
• Досвід письмового та усного спілкування з іноземними клієнтами або партнерами буде плюсом;
• Розуміння платіжних та транзакційних систем і послуг;
• Володіння англійською мовою на рівні Upper-Intermediate;
• Досвід роботи в індустрії iGaming буде перевагою.

Ми цінуємо:

• Хороші комунікативні навички;
• Багатозадачність, швидке виконання завдань;
• Вміння працювати в команді;
• Відповідальність.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

English version:

Perfect for those who aim to:

• Monitor that payment methods work properly, escalate issues to respective providers and teams;
• Analyze acceptance rates of different payment methods/providers/cashiers and make decisions as to which payment method to enable/disable and which volumes to process on each;
• Ensure sufficient available balance across different payment methods to process withdrawals, initiate top-ups, and analyze the cost structure of each method;
• Review and create backup/contingency and emergency plans;
• Create monitoring guidelines and procedures for monitoring and support teams;
• Report daily and weekly payments activities and issues to the Head of Operations;
• Assist with the integration of new payment providers/methods;
• Suggest product/flow improvements (e.g., validation fields, placeholders on forms);
• Handle requests from customer support;
• Test new payment methods integrations/deployments;
• Partner closely with the BI department to build, ensuring data-driven enhancements to all internal reporting and consistent tracking of critical business metrics.

Experience you’ll need to bring:

• 2+ years as a billing/payments manager/specialist or a similar role in online payments;
• Confident in dealing with numbers and processing of financial/transactional information;
• Advanced Excel and other MS Office software user;
• Good understanding of online payments technical integrations, funnels, flows;
• Experience in written and oral communication with foreign customers or partners will be a plus;
• Understanding of payment and transactional systems and services;
• Upper-Intermediate English proficiency;
• Experience with the iGaming industry will be a plus.

It's a perfect match if you have those personal features:

• Good communication skills;
• Multitasking, quick task execution;
• Good team player;
• Responsibility.

Our clients offer competitive benefits to support your professional and personal growth, including: 

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

We are looking Middle - Senior Media Buyers in our team!

Requirement:

• From a 2 years of experience with large budgets at Tier-1 GEO in the crypto vertical (PPC/YouTube)
• Experience with other traffic sources will be a plus

Responsibilities:

• Search for new connections
• Scaling and optimization of current
• Traffic analysis
• Drawing up competent technical specifications for layout designers, copywriters and designers

Our advantages:

• Exclusive offers that really convert
• Corporate English courses for all levels
• Fully built infrastructure (accounts, payments, farming and very serious creative departments and technical units)
• Truly unlimited budgets
• There is our own tracking platform that helps keep information on all accounts, GEOs and traffic sources in one place

We are an international group of companies that is looking for talented and long-term focused Media Buyers! Our team specializes in media buying and also has our own high risk products.

We develop software solutions for marketers, including a SaaS tracking platform, CRM systems for optimizing workflows in social networks and a comprehensive mass marketing service. In addition, we implement various marketing strategies covering SEO, affiliate marketing, email campaigns and much more. Our experience extends to creating solutions for both clients and our own endeavors.

We are a large company occupying a leading position in the market.

If you are looking for growth prospects, remote work opportunities, top, and most importantly

stable working conditions - this vacancy is for you.

What is required of you:

Experience in native networks (at least Taboola/Outbrain) from one year;

Experience in working with T1 GEO on confident budgets in gray verticals;

Good fast Internet.

For you from us:

Rate + bonuses;

Fast career growth;

Well-built infrastructure for comfortable work from home;

Limitless budgets in the literal sense;

Top creatives with a clear understanding of the vertical;

The ability to test different traffic sources.

We are an international group of companies that is looking for talented and long-term and result-oriented Media buyers! Our team specializes in media buying and also has its own high-risk products. Due to business scaling, we are expanding the team and opening a vacancy for Native Ads Media Buyer.

We are looking Middle- Senior Media Buyers in our team!

Requirement:

• From a 2 years of experience with large budgets at Tier-1 GEO in the crypto vertical (Facebook)
• Experience in attracting traffic with a personal budget.
• Experienced tracker user
• Ability to write good technical specifications for developers, designers and copywriters.

Responsibilities:

• Search for new connections
• Scaling and optimization of current
• Traffic analysis
• Drawing up competent technical specifications for layout designers, copywriters and designers

Our advantages:

• Exclusive offers that really convert
• Corporate English courses for all levels
• Fully built infrastructure (accounts, payments, farming and very serious creative departments and technical units)
• Truly unlimited budgets
• There is our own tracking platform that helps keep information on all accounts, GEOs and traffic sources in one place

We are an international group of companies that is looking for talented and long-term and result-oriented Media buyers! Our team specializes in media buying and also has its own high-risk products. Due to business scaling, we are expanding the team and opening a vacancy for Media Buyer to work with Facebook.

Join Our Team of Visionary Innovators! Are you a mindful go-getter with an entrepreneurial spark? We're on the lookout for dynamic individuals ready to grow and thrive with us. At our core, we believe in people first—your passions, ambitions, and evolution matter.

Here, growth isn’t just a goal; it’s the #1 priority. Work is personal. Personal drives growth. Growth fuels prosperity.

If this resonates with you, send us your CV and let’s kickstart something extraordinary! Don’t tick every box? No problem! If you share our love for technology, we’d still love to chat and explore the possibilities together.

About DefenceLab

DefenceLab is a cybersecurity company with over 10 years of experience helping businesses protect their infrastructure, data, and corporate systems. We serve clients internationally, delivering enterprise-grade security solutions to organizations that cannot afford to be compromised.

We are now entering a new chapter: building a structured, international B2B sales function from the ground up. This is an opportunity to join at the start and shape how we grow.

About the Role

We are looking for a Business Development Manager to lead our outbound sales efforts and generate new B2B clients in the cybersecurity space. You will work directly with decision-makers — C-level executives, CTOs, and IT leadership — and play a key role in building our sales pipeline from scratch.

This role is ideal for a driven sales professional who thrives in high-value, complex deals and wants real ownership over results.

Key Responsibilities

• Identify and acquire new B2B clients through cold outreach, LinkedIn, email, and networking
• Build and manage a structured end-to-end sales pipeline
• Lead negotiations and presentations with C-level and senior decision-makers
• Represent DefenceLab at international exhibitions and industry conferences
• Manage the full sales cycle through to signed contract

• Develop and scale the outbound sales motion in collaboration with leadership

   

Requirements

• Minimum 2 years of experience in B2B sales
• English proficiency at C1 level — written and spoken
• Proven track record in cold/outbound sales
• Experience engaging C-level and senior stakeholders

• Highly self-motivated with a results-oriented mindset

   

Nice to Have

• Background in IT, SaaS, technology, or cybersecurity
• Experience selling complex or high-ticket solutions

• Existing network in relevant industries

   

What We Offer

• Compensation: €2,000 – €3,000 per month (base salary + performance bonus)
• Fully remote position with flexible working hours
• International travel to key industry events and exhibitions
• Direct impact on the direction and growth of the sales function
• Clear career path to Head of Sales / Sales Director

• A strong, in-demand product in a high-growth market

   

How to Apply

If you are ready to take ownership of a high-impact sales role in one of the fastest-growing sectors in tech, we would like to hear from you.

We are a fast-growing product company leveraging AI to process and deliver structured data from architectural plans. Our platform generates detailed Excel outputs used by clients for further analysis and internal workflows.

We’re looking for a data tagger to join our team and help us build the best AI models in
the construction industry.

About the role:

You will be identifying and classifying different types of drawings and data in
architectural plans that will make our different models achieve superior quality.

Requirements:

• High level of English — requirements are written in English, and our market ismainly the US — meaning that architectural plans are written in English too.
• Ability to grasp new concepts fast — you will be given responsibility to makeimportant decisions regarding how things should be classified and analyzed in a
  domain that will be new to you. Eagerness and capability to learn are crucial.
• Dedication and accuracy — accuracy in tagging can make or break a model’squality, and you will have to tag a lot of data.

Why Join Us:

• Work in a product-focused company using modern technologies
• Be part of a collaborative and fast-moving team
• Work directly with international clients
• Gain hands-on experience with real data workflows and automation
• Competitive salary and stable workload

About the client:

Our customer is the European online car market, with over 30 million monthly users and a presence in 18 countries. As a Lead FullStack Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Responsibilities:

• Developing fast, high-traffic public-facing websites
• Explore new technologies and help the team to use them
• Work using AI tools and apply them to the SDLC
• Following software development best practices while delivering the work
• Following testing principles while testing your own code to ensure production readiness
• Follow the philosophy of: you-build-it-you-run-it (be responsible for the SDLC processes) 

Requirements: 

• 5+ years developing reliable, highly available, and scalable software systems
• Strong understanding of software architecture and design patterns
• Firm grasp of clean code principles and coding standards
• Strong proficiency using AI tooling, such as ChatGPT/Codex, for rapid development
• Experience integrating AI tooling into your development environment for streamlined usage
• Experience with AI Frameworks like Vercel AI SDK, LangChain, etc.
• Strong proficiency with backend development with C# or Node.js
• Strong proficiency with TypeScript
• Strong proficiency with SQL& NoSQL datastores (GraphQL, Redis)
• Strong proficiency with frontend development (HTML, CSS, JavaScript)
• Strong proficiency with component-based frameworks and SSR (Next.js/React or Vue.js) or Angular with the desire to learn React/ Vue.js.
• Hands-on experience developing and maintaining 3rd party content management systems
• Knowledge of modern cloud infrastructures and tools, such as AWS, Terraform, and Docker
• Experience with APIs and developing in a service-based application environment
• Experience building optimized UIs for performance
• Proficiency with version control systems such as Git
• Experience working within a formal CI/CD pipeline
• Experience with logging, monitoring, and alerting services like Datadog, Newrelic
• Solid approach to testing and ensuring quality of code, Unit testing, backend, and frontent
• At least Upper-intermediate English level
• This role requires mandatory timezone coverage: work must align with the Toronto (ET) timezone for LATAM hours and 13:00–21:00 EET for EU hours approximately.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a Payment Processing Manager to take true ownership of payment performance across a portfolio of our fast-growing consumer products. You will step into a space where smart routing, fraud prevention, and payment orchestration directly shape revenue and user experience at scale. This is a role for someone who wants to go deep into billing logic, own the process end-to-end, and bring a modern, AI-friendly approach to how payments are monitored and optimized — rather than just following a playbook.

About the company: We are a global IT product company shaping the future of real-time social connection. We have millions of users across North America, Europe, Latin America, and MENA, and we build next-gen mobile and web apps for the live-streaming and social networking niches. The market will exceed $206 billion by 2030, and we are already among the leaders in the industry. Founded in Ukraine, scaling worldwide. Are you in?

In this role, you will

• Monitor payment performance across products on a daily basis: AR, Decline Rate, Fraud Rate, and Chargeback Rate — spotting anomalies and reacting fast
• Manage the payment orchestrator: connect new integrations in sandbox and production, and support QA during billing testing and integration
• Build and manage smart routing logic with card scheme rules (Chargeback & Fraud thresholds) and 3ds logic in mind
• Integrate and configure Apple Pay / Google Pay, directly or through the orchestrator
• Collaborate with product dev teams and providers: set tasks for implementing new payment methods and provide ongoing support
• Own the technical setup of alert tools (RDR, CDRN, Ethoca): onboard new MIDs into the alert service, configure and tune detection rules, and monitor rule performance
• Work with MoR providers (CodaPay, Paddle, Lemon Squeeze, and others): understand their functionality and coordinate integration with dev and QA teams

It’s all about you

• 2+ years of hands-on experience in payments, billing, or fraud/risk management
• Hands-on experience with a payment orchestrator (YUNO, PayAdmit, Solidgate, Paymid, Centrobill, Corefy, Primer, or similar)
• Experience building and managing smart routing / cascading logic
• Solid understanding of card scheme rules and Chargeback & Fraud thresholds, and how to apply them in routing logic
• Experience integrating Apple Pay / Google Pay, directly or via an orchestrator
• Experience setting up and managing alerts (RDR, CDRN, Ethoca rules) in an alert tool
• Experience working with MoR providers (CodaPay, Paddle, Lemon Squeeze, or similar)
• Upper-Intermediate English or higher
• Confident use of LLM tools (ChatGPT/Claude) to break down decline/error codes from PSPs, quickly summarize provider documentation, and draft technical tasks for dev teams

Would be a plus

• Experience with 3D Secure 2 and exemption logic & basic understanding of PCI DSS
• Experience with network tokenization and its application logic for One-Click Payments
• Compliance with payment providers & acquirers

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
• AI is an integral part of our work culture. We invest in modern AI tools, equip our teams with the skills to use them effectively, and foster an environment where technology helps people achieve better results faster

Hiring process

• Intro call
• Technical interview
• Test Task
• Final Interview (optional)
• Reference check
• Offer

About the company: United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide

About your role: We are looking for a Lead Treasury Manager to help scale and strengthen our treasury function. This role offers the opportunity to manage multi-currency cash flows across international banks, EMIs, and crypto partners, optimize treasury processes, and gradually build and lead the treasury team as the company grows. You'll play a key role in ensuring financial stability and supporting the company's strategic growth. 

You'll work cross-functionally with the Accounting, Financial Control, and Product teams, taking ownership of banking relationships, compliance processes, and continuously improving treasury operations as the business scales.

In this role, you will

• Lead and develop the company's treasury function, driving its continuous improvement, scaling processes, and implementing best practices to support business growth.
• Lead and develop the treasury team, distributing workload, setting priorities, and mentoring team members
• Own end-to-end relationships with banks and EMIs — negotiating fees, credit terms, and service conditions
• Analyze current banking costs and proactively identify optimization opportunities (e.g., switching accounts or providers to reduce fees)
• Lead the opening and closing of bank and EMI accounts, including onboarding for new jurisdictions and business needs
• Own KYC processes and ensure compliance with financial regulations and internal policies
• Identify financial and FX risks and develop strategies to mitigate them
• Manage foreign exchange exposure and support decisions on currency and banking setup for new business flows
• Ensure accurate preparation of supporting documentation for payments and oversee bank card management
• Be able to step in and execute payments personally when needed, ensuring business continuity during team absences or peak load
• Prepare and analyze reporting on turnover, balances, and financial performance for management
• Coordinate correspondence with banks on operational matters, including refunds, chargebacks, and account-related issues
• Continuously improve and automate treasury-related processes in collaboration with Financial Control and other internal teams
• Participate in the transition to a new ERP system, adapting treasury data structures and workflows accordingly
• Support ad hoc projects and reporting as assigned by senior management

It’s all about you

• 3+ years of experience specifically in a Treasury Manager role, preferably in IT, fintech, or a multi-jurisdictional business
• Experience managing a team, with the ability to delegate, prioritize, and develop team members
• Hands-on experience with international banks, EMIs, and payment systems (SWIFT, SEPA, ACH, online banking)
• Experience working with crypto payments/exchanges is a strong advantage
• Experience opening and closing bank/EMI accounts across multiple jurisdictions
• Solid understanding of KYC procedures and regulatory compliance requirements
• Strong analytical skills and confidence negotiating directly with banks on fees and terms
• Upper-Intermediate English proficiency, both oral and written
• Structured, proactive, and results-oriented approach to work

Would be a plus

• Experience with cash flow forecasting in a multi-entity/multi-currency structure
• Knowledge of ERP systems (especially Microsoft Dynamics 365)
• Prior exposure to fintech or high-growth tech environments

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• HR interview
• Test Task
• Technical Interview
• Final Interview
• Reference check/Polygraph
• Offer

We're looking for a Content Writer who writes well, understands SEO & GEO, and knows how to cover B2B topics in a way that's genuinely useful to the reader.

Dripify is a pioneering, remote-first IT product company specializing in outreach automation products. Our platform empowers businesses by revolutionizing sales and marketing communication processes, making interactions more efficient and seamless.

Product — dripify.com

Dripify is investing heavily in organic content as a core acquisition channel, and we need someone who can execute at a high level.Your primary focus will be blog articles and web copy: product pages, comparison pages, landing pages, and the long-form content that brings in organic traffic month after month.You'll work inside our content team on content strategy and planning, but you'll own the writing end-to-end: research, structure, draft, and final output.You're comfortable using AI tools as part of your workflow and know when the output is good enough versus when it needs real editorial work.

Requirements:

• 2–4+ years in content marketing or content writing in B2B, ideally SaaS or AI products.
• Strong writing across multiple formats: blog posts, pillar pages, landing pages, comparison pages.
• Solid grasp of SEO & GEO basics: keyword research, search intent, AI discovery.
• Regularly uses AI writing and research tools (Claude, ChatGPT, Perplexity, or similar) and knows their limitations.
• Good editorial judgment - you can take a mediocre draft and make it worth reading.
• Self-organized: you manage your own workload and hit deadlines without a lot of oversight.
• English C1 or higher. Writing quality needs to be native-level.

Nice to have:

• Experience with Ahrefs, SEMRush, Surfer SEO, or similar tools.
• Awareness of how AI search engines (ChatGPT, Claude, Google AI Overviews) surface and cite content.
• Background writing about sales tools, LinkedIn, CRM, or outbound.
• Experience repurposing blog content into social or email copy.

Responsibilities:

• Blog content: Write articles that bring in buyers, not just traffic. That means prioritizing high-intent searches: people comparing tools, looking for alternatives, or trying to solve a specific problem Dripify solves.
• Web and landing page copy: Write and update product pages, use case pages, and feature landing pages.
• Comparison and competitor pages: Write and maintain comparison pages that intercept high-intent searches and accurately represent where Dripify stands versus alternatives.
• Content refreshes: Audit existing articles, identify what's underperforming and why, and update or rewrite to improve rankings and quality.
• AI-assisted workflows: Use AI tools throughout your research and drafting process. Build repeatable workflows where it makes sense, but take full ownership of what gets published.
• Collaboration: Work with the content team on keyword planning and content priorities. Coordinate with design on visuals and page layout. Sync with product to get the product details right.

Work conditions:

• 24 days of paid vacation per year.
• 10 days of paid sick leave.
• All national holidays applicable in Ukraine.
• Educational budget.
• Medical expenses budget (EUR 400/year) and hobby/sport expenses (EUR 300/year).
• Birthday and anniversary budget.
• Online and offline team events.

Hiring process:

✅ Portfolio/writing samples review - ✅ Recruiter interview - ✅ Test task - ✅ Interview with Lead Content Creator & CMO - ✅ Reference check - ✅ Offer

We are looking for an experienced Affiliate Manager with a proven track record in the iGaming industry (B2C products). The ideal candidate has hands-on expertise in managing SEO-driven traffic across Tier 1, possesses a strong affiliate base in these markets, and understands how to scale partnerships for long-term revenue growth.

Key Responsibilities

• Develop, maintain, and grow partnerships with SEO affiliates across Tier 1 markets
• Analyze affiliate performance using tools like Ahrefs, Humble, Similarweb, and other analytics platforms to identify opportunities and improve results
• Negotiate and manage deals using various payment models (RS, Hybrid, CPA, Flat Fee)
• Regularly monitor competitor activity and evaluate iGaming websites’ quality and traffic potential
• Leverage analytical tools such as Power BI, Tableau, or similar to generate actionable insights
• Represent the company at international affiliate and iGaming conferences, expanding the affiliate network
• Collaborate effectively with internal teams while maintaining a high degree of autonomy and self-organization
• Consistently work towards achieving KPIs and maximizing profitability.

Requirements

• Minimum 3 years of successful experience in iGaming affiliate management for Tier 1 markets (product-side experience required)
• Proven expertise with SEO traffic acquisition and evaluating SEO-based affiliate performance
• Proficiency with Ahrefs, Humble, Similarweb, and other analytical tools
• Existing affiliate network in the target GEOs and strong understanding of market specifics
• Experience with Affilka or SoftSwiss platforms is a strong plus
• Competence in Power BI, Tableau, or similar data analytics tools
• English level: B2 or higher
• Ability and willingness to attend international conferences (previous participation preferred)
• Excellent communication and negotiation skills
• Result-driven mindset with strong motivation to achieve and earn more
• Team player, but capable of working independently when needed.

Profisea is a boutique DevOps and Cloud company — AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Specialist who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.
 

What you will do:

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect:

English — Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.
 

What we offer:

Opportunity to be part of a growing company and to grow with us

Being at the forefront of the DevOps and Cloud services industry

Great compensation 

Professional working environment where you will be an essential member of our team

Description

The client is the world’s leading developer of Automatic Identification and Data Collection (AIDC) software. It is a set of Windows desktop and server applications. Over 600,000 companies rely on this software for applications such as receiving, inventory management,
product identification, product control, and shipping. Products are sold through a global network of over 1,500 resellers and integrators in 120 countries.
The project started in 2006 and, and nowadays, we have a friendly team with a great history and traditions. The team consists of a PM, 6 developers, and 6 testers.
Development technologies are: C#, .NET, WPF, WCF, ASP.NET MVC, C/C++.
Testing is well documented and structured. We use all types of testing.
Here are the tools that we use: MS VS, MS TFS, InstallShield, JMeter, VMWare, VSphere, Virtual Box.

Requirements

• Bachelor’s (or upper) degree in Computer Science or related engineering or scientific program
• Knowledge and understanding of the software testing and development lifecycle
• Technical-oriented skills and approach
• Pre-intermediate English at least

Job responsibilities

• Manual testing of the desktop applications
• Estimation of the required testing time
• Creation and maintenance of QA documentation – test cases, specifications, bug reports

Are you passionate about turning data into actionable insights? We are looking for a Senior BI Engineer to join our Data & Analytics team and help shape reporting, dashboarding, and data-driven decision-making across diverse business and potentially government-related projects.

This is a Senior-level role with hybrid or remote work options, offering flexibility and opportunities to collaborate with talented professionals worldwide. The ideal candidate has strong hands-on experience with BI tools, advanced SQL, data modeling, and close collaboration with business stakeholders. This role requires not only technical expertise but also the ability to understand business needs, translate them into clear reporting solutions, and ensure data accuracy and reliability.

At Sigma Software, we value innovation, precision, and teamwork, and we provide a supportive environment where your expertise can make a real impact.

Why join us? You’ll work on meaningful projects, gain exposure to different domains, and enjoy benefits such as professional growth opportunities, a global team culture, and access to cutting-edge technologies.

Responsibilities:

— Design, build, and maintain BI reports and dashboards
— Analyze business requirements and translate them into reporting solutions
— Work with stakeholders to define KPIs, metrics, and data logic
— Write and optimize SQL queries
— Validate data accuracy and investigate inconsistencies
— Support data modeling and reporting layer improvements
— Collaborate with Data Engineers, Business Analysts, PMs, and customer-side stakeholders
— Prepare documentation for reports, metrics, and data sources
— Contribute to BI best practices within the unit

Requirements:

— 5+ years of experience in BI, data analytics, or data engineering-related roles
— Strong experience with Power BI, Tableau, Looker, or similar tools
— Advanced SQL skills
— Experience with data modeling, data structures, and data warehousing
— Understanding of ETL/ELT processes and data pipelines
— Experience with data cleaning, validation, and data quality control
— Ability to work with large datasets and complex business logic
— Good understanding of business reporting, KPIs, and dashboard design
— Experience working directly with stakeholders to gather requirements and clarify reporting needs
— Upper-Intermediate+ English level

Will be a plus:

— Experience with government, public sector, healthcare, finance, or other regulated domains
— Experience with Azure, AWS, Snowflake, BigQuery, Databricks, or Redshift
— Python or R for data analysis
— Experience with dbt, Airflow, Dagster, or similar tools
— Knowledge of data governance, access control, and compliance-related reporting
— Experience with Agile delivery

Чи захоплює вас перетворення даних на практичні інсайти? Ми шукаємо Senior BI Engineer, який приєднається до нашої команди Data & Analytics і допоможе формувати звітність, створювати дашборди та розвивати підхід до прийняття рішень на основі даних у різноманітних бізнес- та потенційно державних проєктах.

Це роль рівня Senior із можливістю гібридного або віддаленого формату роботи, що забезпечує гнучкість та можливість співпрацювати з талановитими професіоналами з усього світу. Ідеальний кандидат має значний практичний досвід роботи з BI-інструментами, поглиблені знання SQL, моделювання даних та досвід тісної взаємодії з бізнес-стейкхолдерами. Ця роль вимагає не лише технічної експертизи, але й здатності розуміти потреби бізнесу, трансформувати їх у зрозумілі рішення для звітності та забезпечувати точність і надійність даних.

У Sigma Software ми цінуємо інноваційність, точність і командну роботу та створюємо підтримуюче середовище, де ваші знання та досвід можуть мати реальний вплив.

Чому варто приєднатися до нас? Ви працюватимете над важливими проєктами, отримаєте досвід у різних доменах та матимете доступ до переваг, таких як можливості професійного розвитку, міжнародна командна культура та сучасні технології.

Обов’язки:

— Проєктувати, створювати та підтримувати BI-звіти та дашборди
— Аналізувати бізнес-вимоги та перетворювати їх на звітні рішення
— Працювати зі стейкхолдерами для визначення KPI, метрик та логіки даних
— Писати та оптимізувати SQL-запити
— Перевіряти точність даних та досліджувати невідповідності
— Підтримувати покращення моделювання даних та звітного шару
— Співпрацювати з Data Engineers, Business Analysts, PMs та стейкхолдерами з боку замовника
— Готувати документацію для звітів, метрик та джерел даних
— Вносити вклад у розвиток BI best practices у межах юніту

Вимоги:

— 5+ років досвіду у BI, data analytics або data engineering
— Досвід роботи з Power BI, Tableau, Looker чи подібними інструментами буде плюсом
— Просунуті навички роботи з SQL
— Досвід моделювання даних, роботи зі структурами даних та data warehousing
— Розуміння процесів ETL/ELT та data pipelines
— Досвід очищення, валідації та контролю якості даних
— Вміння працювати з великими наборами даних та складною бізнес-логікою
— Добре розуміння бізнес-звітності, KPI та дизайну дашбордів
— Досвід прямої роботи зі стейкхолдерами для збору вимог та уточнення звітних потреб
— Рівень англійської Upper-Intermediate+

Буде плюсом:

— Досвід роботи з урядовими, державними, медичними, фінансовими або іншими регульованими доменами
— Досвід роботи з Azure, AWS, Snowflake, BigQuery, Databricks або Redshift
— Python або R для аналізу даних
— Досвід роботи з dbt, Airflow, Dagster чи подібними інструментами
— Знання data governance, access control та звітності, пов’язаної з комплаєнсом
— Досвід роботи за Agile

About the project:

Every client engagement starts with a question: can we actually build this, and how? This role sits at that exact moment — leading technical discovery and pre-sales across multiple prospective and active engagements at Glorium. You'll turn ambiguous client challenges into concrete solution designs, realistic estimates, and architectures that delivery teams can actually execute. The work spans Node.js and .NET backends, React/Angular front-ends, and an increasing share of AI/LLM integration — RAG pipelines, agentic workflows, orchestration, and guardrails.

A new team member will be in charge of:

• Lead discovery and scoping sessions end-to-end — from the first client call to a signed-off solution design, proposal, and effort estimate.
• Own the architectural output: high-level and detailed diagrams, data flows, integration patterns, and trade-off decisions that delivery teams inherit and build on.
• Design AI/LLM integration patterns — RAG, agentic workflows, orchestration, guardrails — and factor AI-accelerated delivery into estimates from the start.
• Act as the primary technical voice with clients during pre-sales: demos, presentations, PoCs, and the credibility that moves deals forward.

• Mentor delivery teams on architecture decisions and applied-AI best practices, keeping quality consistent across engagements.

   

Does this relate to you?

• 7+ years in software development, with at least 2 years in an architectural role that included real pre-sales or client-facing solutioning — not just internal design work.
• Hands-on expertise in Node.js and/or .NET system architecture; you can design scalable, secure, maintainable systems and explain every trade-off you made.
• Proven ability to produce clear architectural diagrams and data flows — the kind delivery teams can pick up without a lengthy handover call.
• Comfortable running discovery and scoping sessions solo: translating vague business requirements into structured solution designs and realistic estimates.
• Practical experience designing AI/LLM integrations — RAG pipelines, agentic workflows, provider APIs, and governance/guardrail considerations.
• Familiarity with cloud platforms (AWS, Azure, or GCP) and their AI/ML service offerings.
• Upper-Intermediate English or above — enough to present architecture to a non-technical client stakeholder and hold your own in a technical deep-dive with their engineering team.
• React or Angular front-end exposure and availability for occasional client calls between 6–8 PM CET are a strong plus.

Ready to try your hand? Send your CV without a doubt!