Payment Processing Manager

We are looking for a Payment Processing Manager to take true ownership of payment performance across a portfolio of our fast-growing consumer products. You will step into a space where smart routing, fraud prevention, and payment orchestration directly shape revenue and user experience at scale. This is a role for someone who wants to go deep into billing logic, own the process end-to-end, and bring a modern, AI-friendly approach to how payments are monitored and optimized — rather than just following a playbook.

About the company: We are a global IT product company shaping the future of real-time social connection. We have millions of users across North America, Europe, Latin America, and MENA, and we build next-gen mobile and web apps for the live-streaming and social networking niches. The market will exceed $206 billion by 2030, and we are already among the leaders in the industry. Founded in Ukraine, scaling worldwide. Are you in?

In this role, you will

• Monitor payment performance across products on a daily basis: AR, Decline Rate, Fraud Rate, and Chargeback Rate — spotting anomalies and reacting fast
• Manage the payment orchestrator: connect new integrations in sandbox and production, and support QA during billing testing and integration
• Build and manage smart routing logic with card scheme rules (Chargeback & Fraud thresholds) and 3ds logic in mind
• Integrate and configure Apple Pay / Google Pay, directly or through the orchestrator
• Collaborate with product dev teams and providers: set tasks for implementing new payment methods and provide ongoing support
• Own the technical setup of alert tools (RDR, CDRN, Ethoca): onboard new MIDs into the alert service, configure and tune detection rules, and monitor rule performance
• Work with MoR providers (CodaPay, Paddle, Lemon Squeeze, and others): understand their functionality and coordinate integration with dev and QA teams

It’s all about you

• 2+ years of hands-on experience in payments, billing, or fraud/risk management
• Hands-on experience with a payment orchestrator (YUNO, PayAdmit, Solidgate, Paymid, Centrobill, Corefy, Primer, or similar)
• Experience building and managing smart routing / cascading logic
• Solid understanding of card scheme rules and Chargeback & Fraud thresholds, and how to apply them in routing logic
• Experience integrating Apple Pay / Google Pay, directly or via an orchestrator
• Experience setting up and managing alerts (RDR, CDRN, Ethoca rules) in an alert tool
• Experience working with MoR providers (CodaPay, Paddle, Lemon Squeeze, or similar)
• Upper-Intermediate English or higher
• Confident use of LLM tools (ChatGPT/Claude) to break down decline/error codes from PSPs, quickly summarize provider documentation, and draft technical tasks for dev teams

Would be a plus

• Experience with 3D Secure 2 and exemption logic & basic understanding of PCI DSS
• Experience with network tokenization and its application logic for One-Click Payments
• Compliance with payment providers & acquirers

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
• AI is an integral part of our work culture. We invest in modern AI tools, equip our teams with the skills to use them effectively, and foster an environment where technology helps people achieve better results faster

Hiring process

• Intro call
• Technical interview
• Final Interview (optional)
• Reference check
• Offer