Jobs at Djinni

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC 27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft ERP and CRM systems, Power Platform solutions, and delivering secure cloud IT infrastructure.

For over 24 years our team has successfully completed more than 500 projects in Ukraine and across 17 other countries. Our clients include well-known companies such as Ciklum, Deloitte, Datagroup, OKKO, KERNEL, Metinvest, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, and many other valued partners.

Demand for Innoware’s services and Microsoft solutions continues to grow – especially in Ukraine, where many businesses are transitioning away from 1C and other russian-origin systems. To support this growth, we are expanding our project team and inviting candidates to join us as a Microsoft Dynamics 365 Business Central Consultant at Strong Junior level. This is an opportunity to get involved in ERP implementation projects and grow with mentoring and training.

Key activities:

• Participation in D365 Business Central implementation and development projects for Innoware’s Ukrainian and foreign customers in a supportive and experienced team.
• Professional development through training, mentorship, Microsoft certification, and hands-on experience in real D365 Business Central projects and business scenarios.

Key responsibilities:

• Working with clients to analyze business processes, define target solutions, and align them within the D365 Business Central framework.
• Configuring and adapting standard D365 Business Central functionality according to customer business requirements.
• Preparing and aligning project documentation together with clients.
• Estimating effort and timelines for assigned tasks.
• Preparing functional specifications for the development team and collaborating with developers during implementation.
• Executing user acceptance testing to ensure the delivered functionality meets business needs and expectations.
• Supporting customers during UAT, deployment of new functionality, and Go Live.

Qualification:

• 1+ years of experience in implementing or supporting D365 Business Central system in a Consultant or Analyst role.
• Understanding of the core standard functionality of D365 Business Central and a desire to deepen that knowledge.
• Understanding of all stages of an ERP implementation project.
• Understanding of business process fundamentals (finance and/or logistics, sales, manufacturing, etc.).
• English proficiency at Upper‑Intermediate level or higher; fluency in Ukrainian.
• Nice to have: Microsoft certification; experience configuring Power BI.

Soft skills: 

• Attention to detail and a responsible approach to tasks.
• Willingness to learn, accept feedback, and develop your skills.
• Ability to work collaboratively in a team and communicate clearly.
• Interest in delivering quality results.

We offer:

• Dynamic work and diverse tasks in a growing D365 Business Central team.
• Participation in projects for Ukrainian and international clients, with English language practice.
• Learning and mentorship from experienced colleagues, including structured onboarding, an individual development plan, mentorship, regular feedback and support.
• Conditions for continuous professional development, career growth, and advanced training, including international Microsoft certification and support in obtaining it.
• Career paths toward System Architect, Project Manager, or Team Lead, depending on your professional interests.
• Our values and corporate culture: Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.

Working conditions:

• Full remote format with the opportunity to work and meet with colleagues at Innoware’s Kyiv office – we’ll be happy to see you whenever you choose to come.
• Everything for work-life balance: paid vacation and sick leave (we know it’s obvious, but we want you to be sure), additional days off for selected public holidays. We’re dedicated to our work, but we also take time to rest.
• Permanent full-time contract with competitive remuneration.
• A grade‑based system with regular salary reviews based on your qualifications, performance results, and professional development.

We look forward to your application and getting to know you!

Please apply with your CV in Ukrainian or English. We will carefully review your application and contact you if your experience and qualifications match the role.

Join Innoware to grow your skills and work on projects with the support of experienced colleagues!

Find out more about Innoware: https://innoware.com/about/ 

Discover more Innoware vacancies: https://innoware.com/career/ 

🟠 Details: we’re looking for a Senior .NET Engineer / Technical Lead to lead the technical assessment, stabilization, and ongoing development of a large-scale financial platform running in production on Microsoft Azure.

You'll work with a business-critical platform consisting of 30+ event-driven microservices, complex accounting and payment workflows, multiple databases, Kubernetes infrastructure, external integrations, and over 100 CI/CD pipelines.

This is a hands-on technical leadership role focused on solving complex engineering challenges, improving system reliability, reducing technical debt, and guiding the team in delivering high-quality software.

🟠 Qualifications:

• 8+ years of commercial software development experience, including 5+ years with C# and .NET / ASP.NET Core.
• Previous experience as a Technical Lead, Staff Engineer, or similar technical leadership role.
• Strong experience designing, building, and maintaining large-scale distributed microservice systems in production.
• Strong experience in at least one transactional business domain, such as accounting, fintech, payments, banking, ERP, billing, invoicing, or e-commerce with payment and reconciliation workflows.
• Solid understanding of financial transactions, idempotency, reconciliation, audit trails, and distributed data consistency.
• Production experience with Microsoft Azure, Kubernetes (AKS), Docker, SQL Server, and messaging systems such as Azure Service Bus or RabbitMQ.
• Experience with REST, gRPC, webhooks, service-to-service integrations, CI/CD, Infrastructure as Code (IaC), and GitOps practices.
• Strong troubleshooting skills, including complex cross-service and data-consistency issues.
• Strong communication skills and experience mentoring engineers or leading technical initiatives.
• English language proficiency at B2 level (upper-intermediate) and above.

🟠 Would be a plus:

• Experience with .NET 8, Angular, PostgreSQL, Terraform, Helm, ArgoCD, Azure Monitor, or Application Insights.
• Familiarity with CQRS, DDD, Clean Architecture, and Saga patterns.
• Experience taking over production platforms with limited knowledge transfer, improving release processes, and simplifying fragmented microservice architectures.

🟠 Responsibilities:

• Lead the technical assessment, stabilization, and ongoing improvement of the existing production platform.
• Analyze the existing architecture, service dependencies, data flows, databases, message queues, and external integrations to identify technical risks and improvement opportunities.
• Review the current architecture, identify areas for simplification, reduce technical debt, and contribute to the platform's long-term evolution.
• Investigate and resolve complex production issues, including cross-service communication and data consistency challenges.
• Improve system reliability, maintainability, observability, and deployment processes, including CI/CD, database migrations, and rollback strategies.
• Establish and promote engineering best practices for development, code reviews, testing, and release management.
• Provide technical leadership, mentor engineers, and actively contribute to the implementation of complex technical solutions.
• Collaborate closely with the Delivery Manager, DevOps/SRE, QA, and the client's technical lead to deliver a reliable and scalable production platform.

🟠 Interview steps:

• Screening with the recruiter (about 45 minutes).
• Interview with the project manager (about 45 minutes).
• Interview with the client (about 1 hour).

We are hiring on behalf of our client, a fast-growing fintech group operating across crypto, regulated financial services, and e-commerce, managing multiple entities and payment infrastructures across jurisdictions.

We are seeking a senior payments leader whose primary responsibility is leading and scaling a payments team, while owning and developing long-term relationships with banks, EMIs, PSPs, and APMs.

This role begins as a co-lead position and is designed to progress into full ownership of the Payments Department.

Role Overview

As Head of Payments, you will lead a team of payments specialists, ensure execution quality, and maintain stable, scalable, and redundant payment capabilities across all group entities.

You will operate at the intersection of operations, business development, and regulation, with exposure to MSB structures, MiCA licensing preparation, and multi-entity e-commerce operations.

Key Responsibilities

Team Leadership & Execution

• Lead, manage, and develop the Payments team
• Establish clear ownership, workflows, and performance standards
• Drive structured, predictable execution
• Hire and onboard additional team members as scale requires
• Ensure independent team performance with minimal escalation

Banking & PSP Relationship Management

• Own and maintain senior relationships with:

Banks and EMIs

PSPs and APM providers

• Act as primary escalation point for operational and capacity matters
• Continuously expand and strengthen the network of payment partners
• Work closely with Business Development to position entities sustainably

Crypto & Regulated Payments

• Oversee payment infrastructure for crypto-related activities
• Coordinate with Legal and Compliance on regulated setups
• Support alignment with MiCA licensing requirements
• Ensure operational continuity and risk diversification

E-commerce Payments

• Lead PSP, APM, and B2B banking setup across multiple e-commerce entities
• Ensure strong approval ratios and local payment coverage
• Proactively replace underperforming providers
• Support launches and entity transitions without disruption

Cross-Functional Coordination

• Collaborate closely with Legal & Compliance, Business Development, and Product teams
• Ensure consistent, professional representation toward external partners

What Success Looks Like

• A high-performing payments team operating with autonomy
• Stable, long-term relationships with key banking and PSP partners
• Predictable onboarding pipelines and outcomes
• Strong redundancy with no single-provider dependency
• Operational readiness for regulatory expansion, including MiCA

Who This Role Is For

• Senior payments professional with proven team leadership experience
• Strong background in fintech, banking, PSPs, and regulated environments
• Comfortable operating in crypto and higher-risk contexts
• Confident external-facing communicator
• Execution-driven, structured, and decisive

About the role:

Our client is a Netherlands-based product company developing an intelligent platform that automates logistics and freight-forwarding processes through AI-driven solutions.

Responsibilities:

• Design, develop, and enhance AI agents that automate logistics workflows
• Expand the capabilities of intelligent bots for customer support and commercial proposal generation
• Improve model reliability and reduce LLM hallucinations
• Build dashboards for both customers and internal teams

• Optimize and scale existing systems through refactoring and performance improvements

   

Requirements:

• 5+ years experience with Python/AI
• Strong experience with Python and Django/FastAPI
• Solid understanding of OAuth 2.0, SSO, and REST APIs
• Experience with PostgreSQL (SQLAlchemy is a plus)
• Experience with Redis/RabbitMQ and Celery
• Hands-on experience with LLM-related tools and frameworks, such as:
• Ollama
• LlamaIndex
• LangChain / LangGraph
• Tool Calling
• Sentence Transformers
• Experience with:
• Pandas
• NumPy
• scikit-learn
• pytest
• Faker
• Experience working with email systems (parsing, generation, routing)
• Knowledge of prompt engineering or practical experience integrating LLM-based solutions
• Fluent English (spoken and written)

Will be a plus:

• Experience in logistics, freight forwarding, or supply chain domains
• Experience optimizing ML/LLM pipelines
• Knowledge of RAG architectures, FAISS, and Vector Databases
• Strong focus on code quality, maintainability, reusability, and stability
• DevOps experience with CI/CD, Docker, Docker Compose, and Kubernetes
• Hands-on experience with monitoring and observability using the Grafana stack

Codefinity is a fast-growing EdTech company on a mission to make tech education accessible, engaging and truly practical. We help people from all over the world master in-demand programming skills and build meaningful careers in tech.
 

Our platform has already empowered hundreds of thousands of learners globally — from complete beginners to industry professionals — through interactive, hands-on courses designed to accelerate real skill growth.
 

We’re a team of ambitious and creative people who love what we do and move fast. We experiment, learn and constantly raise the bar to achieve bold goals. At Codefinity, every idea can make a difference, and every team member has a real impact on our growth story.

What you will do

• Systematically develop high-performing creatives for Meta to drive user acquisition
• Conduct creative and competitive research, analyzing market trends, best practices, and audience behavior
• Formulate and prioritize creative hypotheses based on performance data and previous test results
• Develop concepts for performance campaigns, including video scripts, static designs, hooks, and messaging
• Prepare structured briefs for designers and production teams, overseeing the process from concept to final delivery
• Analyze test results (CTR, CPA, CPM, ROAS) and initiate iterations for successful assets
• Explore and implement AI-powered tools to enhance productivity and creative output

What we are looking for

• 6+ months of experience in performance marketing, preferably with Tier1 markets;
• Understanding of Paid Social (Meta) dynamics: formats, hooks, messaging, and platform specifics;
• Ability to analyze key metrics (CTR, CPM, CPA, ROAS) and conduct competitive research;
• Copywriting skills and knowing how to transform ideas into catchy headlines;
• English level B1 (Intermediate) or higher.

Benefits

• Work on a high-impact EdTech product within an ambitious global team
• 20 working days of paid vacation per year, plus public holidays.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• In-office medical support and professional massage services
• Sports activities: running, yoga, boxing, and more.

Our client runs a top-20 global gaming hosting product and is now launching a second, standalone B2C product — managed WordPress & AI-tools hosting.

Tech, payments, and legal structure are ready; the product needs its first marketing hire to build acquisition from scratch.

Main Responsibilities

• Own traffic acquisition end-to-end: launch and run SEO and/or PPC as a hands-on practitioner
• Set channel/market priorities, own and allocate a monthly budget in the $50–100K range
• Build and hire a small marketing team (starting ~5 people, with access to 20+ marketers company-wide)
• Set up analytics and unit economics (CAC, LTV, payback, contribution margin)
• Run a continuous testing process (A/B tests, hypothesis-driven growth)

Mandatory Requirements

• 3+ years hands-on, practitioner-level expertise in SEO or PPC
• Experience managing a team of 5+ people, including hiring and development
• Proven experience managing budgets of $50K+/month
• Solid grasp of unit economics and A/B testing methodology
• Strong analytical, energetic, results-first mindset — decisions driven by data, not activity volume
• High autonomy: comfortable operating with ambiguity and owning outcomes

Nice-to-Have

• Experience in hosting, SaaS, or subscription/B2C products (strong plus)
• Multi-channel expertise (SEO + PPC) rather than single-channel
• Tier-1 market experience (US, UK, Germany)

We offer

• Salary review every 6 months
• Real ownership: your own budget, channel decisions, and a small team to build out
• Clear growth path to leading the entire product line (P&L, product, team) if you deliver
• High-trust, low-bureaucracy environment — no micromanagement, results speak for themselves
• Fully remote, async-friendly culture
• Standard paid time off (vacation/sick days)

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We are currently seeking a Customer Sales Advisor (German Desk) to join our team

This role is part of a newly launched international project focused on helping potential customers throughout their purchasing journey. You'll work with warm leads who have already expressed interest in premium products, guiding them through the decision-making process and delivering an outstanding customer experience.

This is a sales-focused role, ideal for professionals who enjoy consultative selling, relationship building, and creating personalized customer interactions.

Working schedule:

• Monday–Friday
• Approximately 08:00–17:00 CET
• 1-hour break
• Fully remote work

Your future responsibilities include:

• Following up with warm leads who have requested product information and shared their contact details;
• Making outbound calls to customers across the DACH region and other European markets;
• Communicating with customers in both German and English;
• Presenting products, answering general questions, and supporting customers throughout their purchasing journey;
• Building trust and creating a premium customer experience during every interaction;
• Handling basic objections and helping interested prospects make confident purchasing decisions;
• Recording customer interactions, feedback, and next steps in CRM systems;
• Escalating complex product, pricing, delivery, or payment-related questions to the appropriate internal teams;
• Following established sales processes, communication guidelines, and quality standards.

Communication channels:

• Outbound phone calls;
• CRM system;
• Messaging tools.

This position focuses on sales consultations rather than traditional customer support.

Needed experience & skills:

Required:

• German proficiency (C1–C2);
• English proficiency (C1);
• 1–3 years of experience in sales, customer consultations, or similar customer-facing roles;
• Experience communicating with customers over the phone.

Soft skills:

• Excellent communication and active listening skills;
• Strong interpersonal skills and the ability to build rapport quickly;
• High level of ownership and accountability;
• Empathy, patience, and customer-oriented thinking;
• Confidence in handling objections and guiding customers through the decision-making process.

Work with EverHelp is about:

• Fully remote collaboration;
• Working with international teams and premium global products;
• Professional onboarding with a paid training program;
• A collaborative environment where teammates support each other's growth;
• Opportunity to develop consultative sales and communication skills in an international environment.

Training program:

• 10-day training program (80 hours) before starting independent work;
• Paid training;
• Product knowledge, communication standards, sales processes, and CRM tools are covered during onboarding.

What makes this role unique?

• You'll work with warm leads rather than cold outreach;
• Every customer interaction is expected to deliver a true "WOW" experience;
• You'll represent a premium international brand where relationship-building and consultative communication matter more than aggressive selling;
• You'll become part of a growing international project from its very beginning.

Submit your resume and join our team! 🚀

We are looking for a detail-oriented and proactive Customer Support Specialist to join a fast-growing international fintech environment.
This role is focused on supporting clients and merchants, monitoring traffic, and ensuring smooth payment operations.

Key Responsibilities

Customer Support & Communication
Provide online support to clients and merchants in acquiring via chat
Communicate with providers regarding complex or problematic cases

Monitoring & Incident Management
Monitor ongoing traffic and inform clients about system status
Escalate incidents to internal teams in a timely manner

Account & System Management
Configure and maintain client accounts in internal systems
Collaborate with cross-functional teams on traffic and conversion-related issues

Requirements

Strong analytical skills and attention to detail
Ability to work with large volumes of information
1+ year of experience in customer support or financial services (financial background is a plus)
Good written English for communication with clients and providers

Tools & Skills

Experience with Jira, Confluence
Experience with Grafana, Kibana, Postman will be a plus

We Offer

Opportunity to work in a stable international fintech environment
Professional team and supportive management
Opportunities for learning and development
Competitive salary (discussed individually)
Flexible remote work format

Numerical Technologies LTD is a provider of custom software solutions and services specializing in risk, limits, and regulatory capital. We are currently looking for a Senior Python Developer to join our team. 
 

Project: Portfolio management systems for a US financial institution. 

What you will be doing:  

As part of the team, you will be participating in a client project focused on portfolio management solutions. You will help develop new software features, as well as support and maintain existing ones. You will be writing scalable and fault-tolerant code, debugging programs, and integrating applications with third-party web services. You will be collaborating closely with the client and product manager to understand the system’s functional and non-functional requirements, and contribute to code quality through unit testing, integration testing, code review, and system design using Python to build robust software that aligns with the client’s business needs. 

What we are looking for:  

• A strong programming background with Python and OOP skills.
• Deep understanding of algorithms and data structures.
• Experience building backend systems and working with REST APIs.
• Proficiency with SQL databases.
• Experience with FastAPI and Linux environments.
• Strong problem-solving skills and ability to collaborate effectively in a team environment.
• Upper-Intermediate level of English or above. 
• Experience with React and AWS is a plus. 

What we offer: 

• Competitive compensation depending on experience and skills. 
• Regular assessments and salary reviews. 
• Paid personal days. 
• Mental health support program. 
• Language classes. 
• Flexible working schedule. 

📍 Important: we are hiring in Lviv only. Candidates from other cities are not considered.
 

Responsibilities

• Perform manual testing of web applications
• Execute functional and basic non-functional testing
• Create and maintain test documentation (test cases, checklists)
• Report, track, and verify bugs
• Analyze requirements and acceptance criteria
• Participate in test planning and execution
• Collaborate with developers, designers, and product managers to ensure product quality
• Support release testing and regression testing activities
   

Requirements

• Understanding of software testing fundamentals and QA processes
• Knowledge of testing types, bug lifecycle, and test design techniques
• Experience with API testing tools (Postman, Swagger) or strong theoretical knowledge
• Experience creating test documentation (test cases, checklists, bug reports)
• Understanding of SQL
• Familiarity with bug tracking systems (Azure DevOps, Jira, or similar)
• English level: Intermediate (B1+) or higher

• Strong attention to detail and analytical thinking

   

Hiring Process
1. HR Interview

2. Test task (~1.5 hours)

3. Technical Interview
 

What You Get

• Long-term product project
• Anniversary gifts 🎉
• Baby bonus
• Paid lunches in the office 🍽️
• Opportunity to learn from experienced team members
• Transparent compensation
• Paid vacation & sick leave
• Learning and professional development support

• High-quality equipment

   

Lead stability, scalability, and operational excellence at scale.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Infrastructure Lead who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

 

Your key responsibilities will include:

– Owning and managing cloud infrastructure across production, staging, and development environments.
– Designing, implementing, and maintaining CI/CD pipelines and deployment automation.
– Ensuring production stability, high availability, and scalability of all platform services.
– Configuring and maintaining monitoring, alerting, and observability tooling.
– Leading incident response for infrastructure-related issues and driving post-incident reviews.
– Planning and executing capacity management to support platform growth.
– Optimizing infrastructure costs: tracking spend, eliminating waste, right-sizing resources.
– Maintaining disaster recovery procedures, runbooks, and on-call readiness.
– Coordinating with development teams on infrastructure requirements and service dependencies.
– Managing developer tooling and internal platform services to support engineering productivity.
– Ensuring security best practices and compliance requirements across infrastructure.
– Continuously improving deployment processes, reliability, and operational efficiency.
– Leading, mentoring, and growing a team of infrastructure engineers.
– Validating and challenging technical estimates to ensure realistic commitments and early risk visibility.
– Reviewing team output for quality, completeness, and alignment with technical standards.

It’s a match if you have:

– 5+ years of experience in infrastructure, DevOps, or platform engineering roles, including at least 2 years in a lead or senior position.
– Strong hands-on experience with AWS (EC2, RDS, S3, ECS/EKS, Lambda, VPC, IAM, CloudFront, Route53, ElastiCache, SQS/SNS).
– Experience with AWS Organizations (multi-account management, SCPs, consolidated billing).
– Proficiency with Infrastructure as Code tools (Terraform, Ansible).
– Deep knowledge of Docker and Kubernetes (autoscaling, network policies, cluster management).
– Experience with Helm, ArgoCD (GitOps workflows), GitLab CI or GitHub Actions.
– Strong monitoring expertise (Datadog, Prometheus, Grafana, ELK, PagerDuty, JSM).
– Experience with Cloudflare (CDN, WAF, DDoS mitigation, Zero Trust).
– Solid networking fundamentals (DNS, ALB/NLB, VPN, VPC peering, firewalls).
– Strong security practices (IAM, Secrets Manager/Vault, CSPM, patch management, compliance readiness).
– Experience with high-load systems, load testing (k6, Locust, Gatling), capacity planning.
– Experience with databases (RDS PostgreSQL/MySQL, DocumentDB, Redshift, Redis/ElastiCache, Kafka).
– Strong Linux administration and scripting skills (Bash, Python).
– Proven ability to mentor engineers and validate technical estimates.
– Strong communication skills and ability to proactively surface risks.

Nice to have:

– Experience in regulated or high-availability environments.

You see infrastructure not as a support function, but as a strategic driver of business stability and growth?
Send over your CV now — we’d love to get to know you better!

About the project  

We are building a new Data Platform that consolidates data from various third-party SaaS products into centralized analytical environments such as Snowflake, Databricks, and Microsoft Fabric. The platform will provide clients with secure access to reporting and analytics-ready data through Data Warehouses and APIs. 
This is a greenfield initiative where the selected engineer will play a key role in defining architecture, selecting technologies, building ETL/ELT pipelines, and establishing the foundation for a long-term Data Platform offering. 

Requirements:  

• 5+ years of experience in Data Engineering or Data Architecture 
• Strong commercial experience with Snowflake and/or Databricks or Microsoft Fabric 
• Experience designing and building Data Warehouse or Data Lake solutions 
• Hands-on experience with Big Data processing 
• Strong ETL/ELT pipeline development experience 
• Excellent SQL skills 
• Experience working with large-scale datasets (terabytes of data) 
• Strong understanding of data modeling and performance optimization 
• Upper-Intermediate+ English 
• Ability to work independently and make architecture decisions 

 
Responsibilities: 

• Design and implement scalable Data Warehouse and Data Lake architectures 
• Build and optimize ETL/ELT pipelines 
• Develop data ingestion solutions for multiple third-party SaaS platforms 
• Process and transform large volumes of structured data 
• Design incremental data synchronization processes 
• Evaluate and introduce modern Data Engineering tools and technologies 
• Optimize platform performance, scalability, and cost efficiency 
• Collaborate with stakeholders to define the future architecture of the platform 
• Ensure high-quality, analytics-ready data for reporting and downstream consumer 

Schedule: Flexible Part-Time (approx. 20–25 hours per week). Agile schedule with the ability to balance daily workload (4–6 hours/day).No late meetings and overtime.   

Why Choose Us? What Do We Offer that's Exceptional?    

• Greenfield architecture with no legacy constraints 
• Opportunity to build a modern Data Platform from scratch 
• Freedom to influence technology choices and architectural decisions 
• Challenging Big Data and distributed data processing problems 
• High level of ownership and autonomy 
• Direct impact on a new strategic company initiative 
• Work with the latest technologies in the Data Engineering ecosystem 

We are looking for a Python Software Engineer - Autonomous Systems to join our autonomous systems control team.

This role is a strong fit for an engineer who is comfortable with mathematics, and is interested in growing into control engineering for autonomous systems.

We consider engineers at Middle+ level.

Responsibilities:

• Develop and maintain control and decision-making algorithms for autonomous guidance
• Perform testing in simulation environment and in real life
• Analyze system behavior and logs
• Navigate through research papers and algorithm descriptions in field of autonomous systems and apply them in practice

Required qualifications:

• 3+ years of software development experience in ML, robotics, simulation, gamedev or other algorithmically intensive domains
• Strong programming skills in Python and C++
• Hands on experience with concurrent and parallel programming
• Mathematical background, including: linear algebra (vectors and matrices, coordinat systems and transformations) calculus (derivatives and integrals)

Would be an advantage:

• Control theory fundamentals
• Olympiad programming
• Signal processing
• Machine Learning
• Mavlink
• Simulation tools (Gazebo, AirSim)
• ITL, HITL testing
• X4, Betaflight, ArduPilot

What We Offer:

• Opportunity to work on cutting-edge embedded products
• Competitive salary and benefits
• Flexible working model (remote / hybrid / onsite)
• Professional growth and learning opportunities
• Collaborative and engineering-focused culture

We’re Hiring: Customer Support Manager

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels, including some of cold, reactivation or  up-sell outbound outreaches (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.
  
   

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.
  
   

Experience:

• 1+ years of experience in Customer Support. 
• English B2+ level.
  
   

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

We are a leading sea moss superfood brand in the U.S., on a mission to redefine natural wellness by making it simple, accessible, and affordable for everyone, everywhere.

As we continue to scale across multiple channels and serve a growing customer base, we are looking for a CRM & Automation Specialist to take ownership of our customer support technology ecosystem.

You'll be responsible for managing and optimizing our Zendesk, Shopify, and Siena AI infrastructure, proactively identifying issues before they impact customers, and building scalable systems that support long-term growth.

Why join us?

In this role, you'll become the owner of the technology that powers Customer support experience. You'll have the opportunity to build smarter systems, reduce manual work, improve AI performance, and create the infrastructure that allows our support team to operate at its best.

What we're looking for:

• Systems-oriented – You understand how multiple platforms interact and can map dependencies across complex workflows.
• Proactive – You don't wait for problems to appear in reports; you identify and solve them before they affect customers.
• Analytical – You enjoy investigating data, spotting patterns, and getting to the root cause of issues.
• Detail-oriented – You notice small inconsistencies before they become large operational problems.
• Strong communicator – You can explain technical issues clearly to both technical and non-technical stakeholders.

What you'll do:

CRM & Automation Management

• Own and optimize Zendesk and Shopify workflows, automations, tagging, and integrations.
• Improve support operations by reducing manual work and streamlining agent processes.
• Ensure accurate and reliable data flow between systems.

AI Support Systems (Siena AI)

• Monitor, test, and optimize AI performance and customer experience.
• Identify and resolve bugs, broken logic, and integration issues.
• Improve AI responses through prompt and knowledge base optimization.

Troubleshooting & System Reliability

• Investigate and resolve issues across Zendesk, Shopify, APIs, and AI platforms.
• Perform root cause analysis and implement preventative monitoring.

Vendor & Cross-Functional Collaboration

• Act as the main point of contact for AI and support technology vendors.
• Partner with Support, Marketing, Retention, and Operations teams to build scalable solutions.
• Drive system improvements, feature requests, and automation initiatives.

Reporting & Analytics

• Build and maintain dashboards tracking support performance, AI quality, and automation effectiveness.
• Analyze trends and data to identify customer, product, and operational issues before they become larger problems.

What you bring:

Required Experience

• Strong experience in Zendesk administration.
• Experience working in e-commerce environments.
• Experience building workflows, automations, and support operations systems.
• Strong analytical and troubleshooting capabilities.
• Experience working with large datasets and reporting.

Technical Skills

• Zendesk (Critical): Administration, Triggers, Automations, Macros, Integrations, Zendesk Explore.
• Shopify: Customer architecture, Orders and fulfillment flows, Tags and customer segmentation, Metafields.
• AI Platforms: Siena AI or similar AI customer support tools, Understanding of LLM behavior and prompt engineering.
• Data & QA: Root cause analysis, System testing, Data validation, Dashboard building.

What we offer:

• Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Project grants for side ideas, personal initiatives, or creative experiments

Ready to Build the Systems Behind an Exceptional Customer Experience?

If you're passionate about automation, AI, e-commerce systems, and solving complex operational challenges—and you want to own the infrastructure that powers customer support at a fast-growing wellness brand—this role is for you.

Apply now and help us build smarter systems that allow our team to focus on what matters most: serving our customers. 🌊