Jobs at Djinni

Hey👋
We are seeking a talented Middle Manual QA to join our team.
You'll have the opportunity to work alongside a highly skilled group on an exciting Gambling project.


✅ Requirements:

✔️ 3+ years of related work experience

✔️ Solid knowledge of testing processes, methodologies, and standards

✔️ Experience in web projects testing

✔️ Experience in defining scope of testing, developing testing approach
✔️ Attentive to detail, analytical skills, and a scientific approach to problem-solving
✔️ Basic SQL knowledge

✔️ Strong verbal/written communication & an excellent attention to detail

✔️ Knowledge of JIRA and / or similar bug tracking tools

✔️ Experience in test documentation creation and maintenance experience in defining scope of testing, test plan, writing test cases,

✔️ Intermediate+ level of English (both verbal and written)

✅ Will be a plus 

✔️ Experience in I18n,l10n testing 

✔️ Experience in API testing
 

✅ Duties and opportunities

✔️ Manual testing of web applications

✔️ Defects management in the bug-tracking system

✔️ Test documentation management

✔️ Collaboration with project team

✅ We offer:
✔️  Full-Remote work;
🏝  18 vacation days per year;
🎁 Birthday celebration present;
🧑🏻‍💻Learning and development opportunities and interesting challenging tasks;

Hiring Stages:
1.Recruiter interview.
2.Technical interview.

🚀 Join us!

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the role:
We're looking for a Junior BDR to build and drive our outbound pipeline across EU and APAC markets. You'll be the first point of contact for prospective clients - researching target accounts, crafting personalized outreach, and qualifying leads before handing them off to our sales and leadership team. 

Responsibilities:
- Research and identify target companies and decision-makers (CTOs, Heads of AI/Data, VPs of Engineering) that match our ideal customer profile across EU and APAC markets.
- Build and execute outbound campaigns using cold email, LinkedIn outreach, and creative prospecting techniques.
- Craft compelling, personalized B2B messages that cut through inbox noise — no copy-paste templates, no spray-and-pray.
- Master tools like HubSpot, Apollo.io, LinkedIn Sales Navigator, and email sequencing platforms to run your outreach like a well-oiled machine.
- Qualify inbound interest and outbound replies using structured frameworks — assessing fit, budget, timeline, and decision-making authority.
- Book discovery calls for senior sales and leadership, setting the stage for long-term client partnerships.
- Hit and exceed your KPIs — outreach volume, response rates, meetings booked, pipeline generated — while constantly experimenting with new angles and approaches.
- Collaborate closely with the General Manager and marketing on ICP refinement, messaging A/B tests, and market intelligence.
- Track every touchpoint in HubSpot CRM — clean data is non-negotiable.

Requirements:
- Have advanced English skills (C1–C2) — you write cold emails that get replied to and hold calls that build trust.
- Bring 0–1 years of experience in B2B sales, BDR/SDR, lead generation, or any client-facing outbound role (internships and freelance count).
- Are naturally curious about technology — you don't need to code, but you genuinely want to understand what AI/ML can do for a business.
- Have a research-first mindset — you dig into a prospect's company, tech stack, hiring signals, and recent news before hitting "send."
- Are self-driven and disciplined — remote work means owning your calendar, your targets, and your results.
- Love the craft of written communication — you obsess over subject lines, opening hooks, and CTAs.
- Have a coachable, growth-oriented attitude — you take feedback seriously and iterate fast.
- Are organized and detail-oriented — you track your pipeline, follow up on time, and never let a hot lead go cold.
- Have a problem-solving attitude — objections don't stop you, they fuel you.

Nice-to-Have:
- Experience with HubSpot, Apollo.io, LinkedIn Sales Navigator, Lemlist, Saleshandy, or Reply.io.
- Previous exposure to EU or APAC B2B markets.
- Basic understanding of AI/ML, data science, or IT outsourcing services.
- Familiarity with outbound sales methodologies (BANT, SPIN, MEDDIC).

We offer:
- Free English classes with a native speaker and external courses compensation;
- PE support by professional accountants;
- 40 days of PTO;
- Medical insurance;
- Team-building events, conferences, meetups, and other activities;
- There are many other benefits you’ll find out at the interview.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a software development company that builds and maintains custom digital products for international clients. The company works with web and mobile technologies and focuses on delivering scalable, high-quality software solutions.

Team members work in distributed teams and collaborate closely with internal stakeholders and project teams.
 

About the Role:

We're looking for an experienced engineering leader - or a strong full-stack engineer ready to step into leadership - to take ownership of technical direction, team quality, and architectural standards across multiple product teams.

This is a hands-on leadership role. You'll be close to the code and architecture decisions while also mentoring engineers, participating in hiring, and communicating with international clients.

Whether you're an experienced Tech Lead looking to grow into a broader role, or a strong full-stack developer with natural leadership qualities - we'd love to talk.

What You'll Do:

- Define and guide technical direction across projects, ensuring scalable and maintainable architecture

- Review and support architecture decisions made by development teams

- Mentor engineers and help teams improve their technical skills and processes

- Participate in technical hiring: interviews, candidate evaluation, team building

- Collaborate with project managers and stakeholders to align technical decisions with business goals

- Communicate with US-based clients - explain architecture decisions, join calls when needed

- Identify and address bottlenecks in development processes

What We're Looking For:

- 5+ years in software development, including experience in a technical leadership or senior individual contributor role

- Strong hands-on background in full-stack web or mobile development

- Experience with system architecture and technical decision-making

- Natural leadership qualities - ability to mentor engineers and improve team efficiency

- Comfortable participating in hiring and evaluating technical candidates

- Strong communication skills - able to explain complex technical topics clearly to both technical and non-technical audiences

- Fluent English (written and spoken)

-Familiarity with AI tools or AI integrations in production software
 

We're open to strong full-stack engineers with leadership potential who are ready to step into a broader technical role for the first time.

Technology Stack
Engineering teams in the company work with the following technologies: React; React Native; Node.js; Python; Flutter.
The CTO will oversee teams working with these technologies and ensure architectural consistency and technical quality across projects.

Nice to Have:

- Previous experience in a formal leadership role (Tech Lead, Head of Engineering, or similar)

- Experience in service-based or outsource IT companies

- Track record of scaling or mentoring engineering teams

- Experience establishing or improving engineering processes
 

What We Offer: 
- Working hours aligned with US time zones, typically 16:00-00:00 Kyiv time.
- Fully remote work.
- English lessons to support professional communication .
- Paid vacation and sick days.
- Opportunity to influence the technical direction of the company.
- Long-term collaboration with international projects.

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.

Apply with your resume and a short note outlining your relevant experience. You can also submit your resume through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency!

Vacancy Description: 

Five Jars is excited to welcome an experienced, self-motivated QA Engineer (Middle) to our growing team of professionals. We are looking for someone with a strong background in testing projects within a software delivery environment. This role involves diverse tasks, including planning, monitoring, and controlling quality assurance throughout the entire project lifecycle.

If you are ambitious and understand how web development works, this is an excellent opportunity to reach your full potential!

Who We Are
Five Jars is an international, full-service web development agency led by experts with 10+ years of experience in technology. We specialize in creating intuitive digital experiences that generate measurable impact. We deliver high-quality web products to our US-based clients across multiple industries, including education, health & fitness, nonprofit, media, enterprise, and arts & culture. As a team of creative and talented professionals, we are passionate about our work, collaboration, and driving growth for both our clients and the company.

Responsibilities

Be responsible for the successful quality control of projects and support the team in meeting deadlines and milestones.

Test Planning and Design

• Develop detailed, comprehensive, and well-structured test plans and test cases
• Participate in design reviews and provide input on functional requirements, product design, schedules, and potential issues
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
   

Test Execution

• Execute manual and automated test cases and analyze results
• Perform smoke and regression testing after bug fixes
• Conduct exploratory testing to identify system deficiencies
• Ensure compatibility across various browsers, devices, and platforms
• Investigate issues reported by customers through different channels
• Familiarity with accessibility testing and WCAG (Web Content Accessibility Guidelines)standards

Performance, Accessibility, and UAT

• Monitor system performance by conducting load, stress, and scalability testing
• Ensure compliance with accessibility standards such as WCAG
• Facilitate UAT sessions with end-users to validate usability and reliability
• Join client meetings to demo features when needed
   

Documentation

• Maintain thorough documentation of testing processes, results, and feedback
• Update project management tools with relevant information
• Create and maintain test infrastructure (test plans, test cases, scenarios, etc.)
• Write project documentation and user guides
• Contribute to QA documentation at the company level
   

Improvement and Reporting

• Stay up to date with new testing tools and strategies
• Provide feedback and recommendations to developers on usability and functionality
• Report on testing progress and results to stakeholders
• Communicate critical issues promptly
   

Requirements

Experience

• 2+ years of relevant experience in QA testing of websites and web applications
• Proven experience in developing and executing test cases, scripts, plans, and procedures
• Experience in testing projects based on Drupal
• Ability to manage multiple projects simultaneously
   

Technical Proficiency

• Experience with Atlassian Suite (Jira, Confluence)
• Familiarity with test management systems such as TestRail, Xray, or Qase
• Knowledge of web technologies (HTML, CSS, JavaScript) and cross-browser testing
• Strong understanding of software QA methodologies, tools, and processes
• Ability to write clear, concise, and comprehensive test plans and test cases
   

Continuous Learning

• Strong attention to detail and analytical skills
• Experience in reporting, prioritizing, and managing defects through resolution
• Proficiency in documenting testing phases and defects
• Ability to evaluate user interactions and ensure the final product meets customer needs
   

Nice to Have

• Experience with performance and/or security testing
• Certifications such as ISTQB or CSTE
• Hands-on experience with test automation tools (e.g., Playwright, Cypress or similar)
• Experience with Google Analytics
   

Other Skills

• Excellent communication skills to collaborate effectively with developers, product managers, and stakeholders
• Ability to document and troubleshoot errors
• Experience working in an Agile/Scrum environment
• Strong problem-solving skills and ability to perform in a fast-paced, deadline-driven environment
• Proactive mindset and ownership of QA processes
   

English Level: Upper-Intermediate+

What We Offer

• 100% remote work
• Professional growth and regular performance reviews
• Paid vacation, sick leave, and days off on official national holidays
• Flexible schedule and a 7-hour working day
• Regular Friday activities, including open mics on tech topics from team members
• Support for learning (courses, books, etc.)
• Sponsorship for participation in conferences
• Warm and friendly working environment
• Flexibility in decision-making with no micromanagement
• Respect and support in all activities
• Team-building and other online activities

Altum Software is looking for a Junior Project Manager who's ready to take on real responsibility from the very first day. 
This role isn't about observing — it's about fully owning projects within a team that moves fast and with purpose. 
If you want to grow alongside an ambitious product and driven people — this position is for you.

Who we are:

Altum is a Ukrainian software and website development house. We create human-centered digital products for startups and mid-sized businesses, and support digital agencies from the US and Western Europe. There's no room for mediocrity here — only A+ players with shared values, a culture of open communication, and an environment where people genuinely grow.

What we offer:

• Deep immersion through a structured onboarding program;
• Ongoing support and mentorship;
• Access to modern PM tools and platforms;
• Direct communication with market leaders;
• Real space for fast career advancement;
• Regular, constructive feedback that moves you forward;
• Paid time off and sick leaves;
• A team that genuinely supports each other;
• Personalized benefits built around you.

What you need:

• Independence and a drive to get better every single day;
• Structured approach to work and sharp attention to detail;
• Ability to find solutions where others stop;
• Communication and negotiation skills;
• Practical experience with management tools;
• Prior experience in a PM role or adjacent position;
• Upper-intermediate English or higher;
• Strong understanding of PM fundamentals: planning, timelines, budgets, methodologies;
• Technical understanding of project context — a big plus;
• An existing freelancer network — an advantage in selection.
   

What you'll do:

• Independently manage 10–12 projects in parallel — from website builds to software development;
• Define goals, scope, and expected outcomes for each project;
• Plan the work: timelines, milestones, resources;
• Stay on top of progress and act fast on risks;
• Communicate statuses and changes to all stakeholders;
• Meet regularly with clients: reports, challenges, solutions;
• Build a team environment rooted in trust and openness;
• Follow PM standards and uphold quality at every project stage;
• After each project — analyse results and implement improvements.

We are looking for a detail-oriented Financial Analyst to manage and track advertising budgets across multiple traffic sources and providers.

This role sits at the intersection of finance, marketing, and operations — ideal for someone who is comfortable working with numbers, systems, and fast-moving data.

Key Responsibilities

• Track and reconcile advertising budgets across platforms (e.g., Facebook, Taboola)
• Monitor spend allocation across different providers
• Maintain accurate financial records in internal CRM systems
• Work with Excel to analyze and control budget distribution
• Identify inconsistencies, discrepancies, and inefficiencies in spend

• Collaborate with marketing/media buying teams to ensure budget transparency

   

Requirements

• Minimum 1 year of experience in a financial/data-related role
• Strong attention to detail and accuracy
• Good working knowledge of Excel (formulas, tracking, reporting)
• Comfortable working with internal systems/CRM tools

• Tech-savvy mindset and ability to adapt quickly

   

Nice to Have

• Experience in digital marketing or working with ad budgets
• Familiarity with platforms like Facebook Ads or Taboola

• Understanding of marketing funnels or traffic sources

   

What We Offer

• Fully remote work
• Stable monthly compensation
• Work with a performance-driven marketing team
• Fast-paced environment with real impact on business decisions

Altum Software is opening a position for an Assistant Project Manager ready to dive into real project ownership from day one. 
This isn't just a support role — you'll be running projects in a fast-paced environment that doesn't slow down. 

If responsibility and momentum are what drive you — this role is yours.

Who we are:

Altum is a Ukrainian software and website development house. We build innovative digital products for startups and mid-sized businesses, and power digital agencies from the US and Western Europe with our technical expertise. 
Our team is made up of A+ players united by shared values. We stand for open communication, challenges that push you forward, and real space to grow.

What we offer:

• Structured onboarding and training program;
• Mentorship and ongoing support from experienced colleagues;
• Full access to project management tools and resources;
• Collaboration with top-tier market players;
• Genuine room for rapid professional growth;
• Transparent, development-focused feedback on a regular basis;
• Paid time off and sick leaves;
• A team environment that actually has your back;

Personalized benefits tailored to your needs.

What you need:

• Initiative and strong internal motivation to develop;
• Systematic thinking and sharp attention to detail;
• Ability to find solutions in non-standard situations;
• Strong communication skills — with clients and team alike;
• Practical experience with project management tools;
• Prior experience in a PM or closely related role;
• Upper-intermediate English or higher (written and verbal);
• Clear grasp of PM essentials: planning, budgets, methodologies, team structure;
• Technical understanding of project specifics — a strong advantage;
• A freelancer network — a notable plus during selection.
   

What you'll do:

• Manage a portfolio of 10–12 active projects simultaneously — websites, design, support, software;
• Define goals, scope, and deliverables for each project in alignment with business and client objectives;
• Develop project plans covering timelines, milestones, and resource allocation;
• Track progress, identify risks, and resolve them quickly;
• Keep clients and team members up to date on all changes and statuses;
• Hold regular status calls, deliver reports, and navigate challenges with clients;
• Build a positive culture of collaboration within the team;
• Maintain quality standards and PM methodologies throughout the project lifecycle;
• Analyse completed projects and put improvements into practice.

Altum Software is looking for a detail-oriented Project Coordinator to join our champion-minded team. 
This role is for those who can keep multiple processes running smoothly at the same time without dropping a single detail. 

If you're ready to support seamless project delivery from kickoff to completion — keep reading.
 

Who we are:

Altum is a Ukrainian software and website development house. We partner with startups and mid-sized businesses to build innovative, human-centered digital products and provide technical expertise to digital agencies from the US and across Western Europe. 

Our team consists of business-driven A+ players with a shared value system and winning purpose. We're built on support, open communication, engaging challenges, and real room to grow.
 

What we offer:

• Detailed onboarding trainings from day one;
• Ongoing supervision and guidance;
• Access to project management tools and resources;
• Direct communication with market leaders;
• Extensive room for career growth;
• Honest and improvement-oriented feedback — constantly;
• Paid time off and sick leaves;
• A supportive work environment;
• Additional benefits built exclusively around your needs.
   

What you need

• Self-motivation and a genuine drive to learn and grow;
• Systematic and detail-oriented approach to everything you do;
• Ability to spot and resolve problems before they escalate;
• Strong communication and negotiation skills;
• Hands-on experience with project management tools;
• Prior experience in a coordination or project management role;
• Upper-intermediate English level or higher (written and verbal);
• Solid understanding of PM fundamentals: planning, timelines, budgets, methodologies;
• Understanding of the technical side of projects — a significant advantage;
• A network of trusted freelancers — a major plus.
   

What you'll do

• Coordinate 10–12 active projects simultaneously (website builds, design, support, software development);
• Define project scope, objectives, and deliverables aligned with client expectations and business goals;
• Build detailed project plans with timelines, milestones, and resource allocation;
• Monitor progress, identify risks, and remove blockers promptly;
• Keep all stakeholders — clients and team members — informed of statuses and changes;
• Run regular status meetings with clients, provide reports, and address challenges;
• Maintain a healthy team culture grounded in collaboration and open communication;
• Ensure adherence to PM best practices and quality standards at every stage;
• Run post-project reviews and apply lessons learned to the next one.

About the product

Product company building a live, high-load, real-time poker platform with real users. The product is fast-moving — we ship frequently and need someone who thrives in a dynamic environment. Work format: Kanban, clear specs, Figma designs, stable automated CI/CD.

Responsibilities

• Test backend-heavy functionality
• Validate REST APIs
• Test client–server interactions, sync, reconnects, error handling
• Perform smoke, regression, integration, and exploratory testing
• Verify data consistency in databases
• Analyze logs and prepare clear bug reports
• Collaborate closely with developers and product team
• Take ownership of QA processes and drive improvements

Must-have skills

• 3+ years of experience as a QA Engineer
• Mobile and desktop testing experience (priority)
• Strong understanding of client–server architecture
• Experience testing REST APIs
• Understanding of real-time systems
• Basic SQL knowledge
• Solid QA fundamentals (test design, bug lifecycle)
• Ability to take ownership and lead processes

Nice to have

• Knowledge of poker rules and gameplay — a real plus

What we offer

• Live poker product with real users and high stakes
• Fast-moving environment with real impact
• Strong, respectful engineering team
• Clear requirements and clean tooling

Come build something true with us.

We’re True Sea Moss, a fast-growing wellness brand built on the healing powers of one of nature’s oldest superfoods, sea moss.

No powdered promises. No pretty lies. Our products move through a complex global supply chain — and behind that flow sits structure, discipline, and crystal-clear organization.

As we scale across marketplaces, systems, marketing platforms, data warehouses, and internal tools, security is no longer optional — it’s foundational.

We’re looking for a Cybersecurity Specialist — someone exceptionally structured, risk-aware, and confident owning company-wide security, access control, and infrastructure protection end-to-end.

Now — who are we looking for?

You’re the person who sees vulnerabilities before others even notice them.

You think in permissions, identity management, audit logs, and prevention frameworks. You don’t just react to incidents — you design systems that minimize the chance of them happening.

You’re calm under pressure, precise in execution, and serious about protecting company data, systems, and people.

What You’ll Be Doing

• Own company-wide access management (Google Workspace, Slack, AWS, Shopify, BI tools, internal systems, etc.)
• Create, modify, and revoke user access based on role and security policies
• Implement role-based access control (RBAC) and least-privilege principles
• Maintain secure credential and password management systems
• Implement and enforce multi-factor authentication (MFA) across all platforms
• Secure cloud environments and monitor infrastructure permissions
• Monitor logs, detect suspicious activity, and define response protocols
• Build and maintain internal security policies and documentation
• Conduct periodic security audits and vulnerability assessments
• Develop backup and disaster recovery strategies
• Lead incident response processes when needed
• Educate the team on security awareness and best practices

What You Bring

• Proven experience in cybersecurity or information security
• Strong understanding of identity & access management (IAM) principles
• Experience securing cloud environments (AWS preferred)
• Knowledge of endpoint protection and monitoring tools
• Understanding of encryption, authentication, and network security fundamentals
• Experience implementing MFA and access governance frameworks
• Ability to create clear security policies and enforce standards
• Strong sense of ownership and discretion when handling sensitive data
• English level B2+
• Comfortable working remotely

Nice-to-Haves

• Experience working with fast-growing e-commerce or digital-first companies
• Experience preparing companies for compliance audits
• Background in cloud infrastructure security automation

Why Work With Us

• A role with real responsibility and ownership from day one
• Direct impact on how safely and confidently we scale
• High trust and autonomy
• Opportunity to build security systems from the ground up
• A team that values structure, clarity, and calm execution

Here’s How We Back Our Words with Care

• Welcome Pack and custom TrueSeaMoss merch to make sure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Additional vacation days beyond standard holidays
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Travel grants to support work-related or wanderlust trips — we believe in leaving to come back better
• Project grants for side ideas, personal initiatives, or creative experiments

So — does this sound like you?

If you’re serious about protecting systems, building secure foundations, and owning cybersecurity end-to-end — we’d love to meet you.

We are a leading sea moss superfood brand in the U.S., on a mission to redefine natural wellness by making it simple, accessible, and affordable for everyone, everywhere.

As we continue to expand our presence on Walmart US & Canada, we are looking for a strong Marketplace Manager & PPC Specialist to take full ownership of advertising performance and marketplace operations. This is a hands-on, growth-focused role for someone who understands how paid traffic, unit economics, and marketplace mechanics work together.

While Walmart is the primary focus, this role will also include managing Amazon PPC campaigns for Canada and contributing to future multi-marketplace growth.

Why join us?

You’ll play a key role in building and scaling our Walmart business from a strong foundation to a major growth channel. This role offers real ownership, direct impact on revenue, and the opportunity to expand your expertise across multiple marketplaces globally as the business grows.

What we’re looking for:

You are:

•   PPC-first – Hands-on experience running and optimizing marketplace ads.
•  Analytical – Comfortable with ROAS, ACoS, unit economics, and profitability metrics.
•   Adaptable – Ready to manage multiple marketplaces and learn new platforms.
•   Execution-oriented – Able to manage campaigns, test hypotheses, and scale what works.
•   Ownership-minded – Treat accounts like a business, not just a task list.

•   Collaborative – Work closely with operations, marketing, and leadership teams.

  
  What you’ll do:
  Walmart PPC Ownership (Primary Focus)

•   Own and scale Walmart Ads (US & Canada) — structure, optimization, testing, and scaling.
•   Drive improvements across key metrics (ROAS, ACoS, revenue, efficiency).

•   Develop and execute strategic PPC plans aligned with business objectives.

  Walmart Marketplace Operations

•   Manage marketplace operations: listings, feeds, assortment, and basic analytics.
•   Ensure product pages are accurate, optimized, and ready to convert traffic.
•   Implement operational improvements that support advertising performance.

Amazon PPC (Canada)

 Manage and optimize Amazon PPC campaigns for the Canadian marketplace. 
Expansion & Growth

•  Support the launch and management of PPC campaigns on additional marketplaces (UK, Japan, and others) over time.
•   Analyze cross-marketplace performance to identify scalable opportunities. 
  
  What we offer:
•   Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
•   Sports reimbursement to support your physical and mental health
•   Coaching & career consultations to support your personal and professional growth
•   Access to corporate English lessons to sharpen your communication skills
•   WHOOP membership to help you track your health, sleep, and recovery
•   Coworking membership if you prefer a hybrid work lifestyle
•   Sabbatical options after long-term contributions

•   Project grants for side ideas, personal initiatives, or creative experiments

  
  Ready to Build the Future of Wellness Marketplaces?

  If you’re a performance-driven marketplace specialist with a passion for Walmart, Amazon, and multi-channel e-commerce — and you have the drive to scale campaigns, optimize operations, and expand globally — this is your opportunity.

  Apply now and help us redefine what’s possible in wellness in every marketplace.

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re deepening relationships.

That’s where you come in.

We’re looking for a Head of Customer Support who doesn’t just manage tickets — you design systems that reflect care, calm, and clarity at every customer touchpoint. You know that behind every inquiry is a human being, and behind every world-class brand is a world-class support operation.

Now – who are we looking for?

You’re a people-first, process-driven leader. You can zoom out to design scalable systems and zoom in to resolve a delicate issue with nuance and empathy. You know how to build teams, train for tone, and turn everyday conversations into brand loyalty.

What You’ll Be Doing

• Lead and evolve our customer support strategy, systems, and team as we scale across markets
• Own and optimize support operations, including SLAs, workflows, ticket routing, and knowledge management
• Design and implement feedback loops that turn customer insight into product, policy, and experience improvements
• Track and report on core CX metrics (CSAT, response time, resolution rate, etc.) to inform team performance and company decisions
• Oversee our support platforms and ensure tool usage is efficient, integrated, and evolving
• Build and nurture a high-performing team — from hiring to training to coaching
• Partner with Marketing, Product, and Ops to ensure seamless communication and aligned customer touchpoints
• Lead crisis response, escalations, and sensitive communications with clarity and care

What You Bring

• Proven experience leading customer support or CX teams in a high-growth DTC or e-commerce environment
• Strong command of support platforms (e.g., Zendesk, Shopify, Klaviyo) and automation tools
• Operational mindset: you love process design, SOPs, and scalable systems
• Deep understanding of CX metrics and the ability to use data to drive continuous improvement
• Experience managing remote teams across multiple time zones
• A calm, proactive, solutions-first approach to customer challenges

Nice-to-Haves

• Familiarity with U.S. consumer expectations and CX best practices
• Experience with health & wellness, lifestyle, or mission-driven brands
• Background in customer lifecycle, retention, or post-purchase engagement strategy

Why Work With Us

We don’t treat customer support as an afterthought — it’s central to our brand and business.

You’ll help shape how we show up in the world: consistently, compassionately, and with conviction.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you believe great customer support is about connection, consistency, and care — and you're ready to build something that truly matters — we’d love to hear from you.

Let’s make things worth remembering.

The Mobalytics mission is to create the ultimate gaming companion, providing powerful tools that enable all players to step up their game and be their best self. Over the past few years we have gone from just servicing League of Legends players to empowering players of different genres through Teamfight Tactics, Diablo 4, Path of Exile 1-2, Monster Hunter Wilds, and many more. Even if your favorite game is not on this list, it might just be the next one we’re working on. Millions of users get game advice from our website on a daily basis. We’ve achieved a lot, but there is so much more we can accomplish with the right talent on board. We need razor-sharp, experienced, autonomous, and responsible professionals who can help us grow and evolve from a small adventurous party into a disciplined raid team that can conquer any challenge.

As a Senior Project Manager, you will be responsible for leading multiple cross-functional teams, ensuring the successful delivery of projects within scope, on time, and within budget, and helping us improve our operational and delivery processes.

Responsibilities:

• Lead planning, execution, and delivery of multiple projects within scope, time, and budget - from discovery to launch and post-launch activities.
• Coordinate team work and foster collaboration and synergy.
• Work with the team to break down and decompose projects, and build delivery timelines.
• Manage project scope and trade-offs.
• Identify, assess, and proactively mitigate risks.
• Use project management tools to ensure transparency and track progress.
• Communicate closely with project stakeholders and resource management team to manage expectations and ensure delivery visibility.

Requirements:

• 4+ years of experience in a similar role.
• Strong planning, risk management, stakeholders expectations management and decision-making skills.
• Strong communication skills.
• Strong attention to detail and ability to work in a cross-squad and multi-project environment.
• Hands-on experience building and optimizing the full project lifecycle.
• Proficiency in Agile methodologies and project management best practices, with hands-on experience in selecting and adapting methodologies to fit project needs.
• Proficiency with project management tools (Jira, Confluence, etc.) for planning, tracking, and reporting.
• European time zone.
• Advanced English level.

What we offer:

• Fully Remote Job - we've been a remote company from day one.
• Flexible working hours - except for scheduled meetings, we don’t have a working schedule or the required amount of working hours. Mobalytics is not about time spent on achieving results but about results themselves.
• Salary is paid in USD, no matter where you are in the world.
• 15 Vacation Days + 2 more weeks company-wide vacation in Dec-Jan + 10 Sick Days

If you love games and have a strong desire to create beautiful products for passionate communities of competitive gamers, this is the place for you. We really want to help players be their best selves when playing with others around the world, and you should help us create that environment.

LongRun is a growing lead generation and GTM agency. We offer cold email outbound as a service: full sales systems for B2B clients, from strategy and copy through to qualified leads delivered into their CRM.

We're hiring an n8n Automation Engineer to own the backend automation that powers client delivery: every webhook, sync, and mailbox automation between Email Bison and the destinations clients see (their Slack, their CRM, our Clay database).

What you'll actually be doing:

• Own the lead handover pipeline: when Email Bison fires a reply, bounce, or sequence-finished event, your n8n workflows update the client's Slack channel, their CRM, and our Clay Master Table simultaneously
• Build and maintain CRM integrations for whatever the client uses (HubSpot, Pipedrive, Salesforce, Attio, GoHighLevel, Dynamics 365, Monday.com, Airtable). New integrations live within 48 hours of assignment.
• Maintain the core general workflows: positive reply routing, unsub/auto-reply handling, mailbox management, daily volume reporting, weekly client reports, LinkedIn replies via HeyReach
• Run the mailbox lifecycle automation: import setup, ramp-up, warmup to ready transitions, EmailGuard placement tests, status tagging, and Slack alerts for damaged or disconnected mailboxes
• Monitor #errors and fix broken workflows same-day. Maintain error handling and retries in everything you build.

• Build internal tools and scrapers (Cursor + Claude Code) to replace paid services and streamline ops

   

You won't: talk to clients (the founder does), write campaign copy, source leads, or run campaigns. Your scope is the technical backend that makes the delivery team's work possible.

How we work: We hire for attitude and desire over long CVs and credentials. We use AI in every part of our delivery, which is how a lean team serves a growing number of clients without dropping quality. All internal communication happens in English since we serve clients mostly in the US and Europe.

Stack: n8n (self-hosted on Railway), Email Bison, HeyReach, Clay, Supabase, Slack, Cursor, Claude Code, Notion, Todoist.

Requirements: 2+ years building production n8n workflows (real webhook-driven, multi-branch, error-handled stuff, not tutorial-level), solid REST API and webhook fundamentals, comfort picking up any CRM API from docs, ability to debug end-to-end without hand-holding, extreme ownership, working knowledge of JavaScript (n8n Function nodes) and SQL (Supabase), and fluent use of AI tools in your daily work.

Our client is a fast-growing startup building AI-powered products. They are looking for a motivated Junior Python Developer who wants to grow, take ownership, and work on real features that matter.

What you'll do:

- Design and build REST APIs using FastAPI
- Integrate LLMs into product features and improve their performance
- Write clean, readable, and maintainable code
- Collaborate with a small cross-functional team
- Participate in code reviews and contribute to technical decisions
- Help shape how AI is used across the product

Requirements:

- 2+ years of hands-on Python experience
- Good knowledge of FastAPI and REST API design
- Experience working with LLMs (OpenAI, LangChain, or similar tools)
- Understanding of async programming
- Ability to work independently and communicate clearly
- English — B1+ Comfortable working with a time tracker

Please note: we use a time tracker.

Nice to have:

Familiarity with prompt engineering
Experience in a startup environment

We offer:

Full remote, flexible schedule
Real ownership and impact from day one
Small team with fast decision-making — no bureaucracy
Supportive environment where your voice is heard
Opportunity to grow together with the product and the company