Jobs at Djinni

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Team Lead Fullstack to join our team!  

Requirements: 
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field;
- 5+ years of experience in software engineering, including production fullstack delivery;
- 1+ year of experience leading the team; 
- Ability to lead delivery: planning, unblocking, technical quality, and communication with stakeholders.
- Strong proficiency in Python and TypeScript;
- Experience with back-end frameworks (FastAPI);
- Solid experience with Angular (standalone components, signals, OnPush strategy);
- Expertise in object-oriented programming and SOLID principles;
- Solid understanding of computer science fundamentals, data structures, and algorithms;
- Strong knowledge of concurrency, parallelism, and related concepts;
- Experience with RESTful APIs and microservices architecture;
- Proficiency in version control systems, particularly Git;
- Familiarity with CI/CD pipelines and DevOps practices;
- Strong understanding of SQL database systems;
- Knowledge of containerization technologies (Docker, Kubernetes);
- Testing and quality mindset; understanding Test Pyramid methodology and different Test Categories (pytest, Jasmine/Karma or similar);
- Understanding of Observability (structured logging, metrics, traces, OpenTelemetry) and Reliability (retries, backoff, idempotency);
- Experience with authentication and authorization (OIDC/JWT; Keycloak or similar identity providers); 

Will be a plus: 
- Experience with message brokers (e.g., NATS JetStream, Kafka, RabbitMQ);
- Experience with ClickHouse or other analytical/OLAP databases;
- Experience with Playwright or similar browser automation. 

Responsibilities: 
- Take ownership of team projects, including delivery coordination, technical quality, risks, dependencies, and day-to-day execution;
- Plan and coordinate team work considering priorities, developer availability, vacations, sick leaves, and backup ownership;
- Ensure delivered solutions follow agreed architecture and clarify unclear technical decisions with Architect/stakeholders;
- Be responsible for quality, consistency, maintainability, and production readiness of solutions delivered in code;
- Lead code reviews and improve engineering practices across testing, observability, documentation, reliability, and security;
- Develop and maintain robust, scalable web applications;
- Design and implement efficient high-load APIs;
- Ensure high performance and responsiveness of applications;
Implement security measures and data protection in line with industry standards;
- Troubleshoot, debug, and upgrade existing software;
- Support and mentor developers through technical guidance, 1:1 meetings, knowledge sharing, and development planning;
- Identify knowledge gaps, reduce single points of failure, and organize knowledge sharing across team projects;
- Promote practical AI-assisted engineering in the team, including development, testing, documentation, debugging, and review workflows;
- Ensure AI-assisted work improves delivery speed without reducing code quality, security, or maintainability;
- Write technical documentation and maintain system architecture diagrams;
- Stay updated with emerging technologies and industry trends.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location. 
 

We are New Wave Devs, a senior engineering team. We are hiring a Senior Go engineer to join our client long term, a Dutch AI company that builds creative tools, on the backend of their product for creators.

It is a fast-paced product team. New image and video models go into production within a day or two of release. You will own real pieces of the backend and work directly with their engineers.

What you will do:
• Design and scale Go microservices that manage the lifecycle of AI generations: image, video, audio, 3D, vector
• Build and run generation pipelines around production image and video models, from ComfyUI workflows to hosted model APIs
• Run long, resource-heavy generation jobs as durable workflows (Temporal or similar): queues, backpressure, retries, resumable steps
• Work with AWS (EKS, S3, Lambda), Kafka and SQS for async processing, ConnectRPC / gRPC / GraphQL
• Bridge model outputs into user-facing creative workflows

You should have:
• 5+ years backend, Go-first
• Hands-on work with generative image or video models, at your job or in your own projects: ComfyUI, Stable Diffusion, Flux, video models or similar. Tell us what you built
• Long-running jobs or durable workflows in production: Temporal, Cadence, AWS Step Functions or similar
• AWS (EKS/K8s), Kafka or SQS, gRPC/ConnectRPC, microservices at scale
• Ownership mindset, comfortable when specs are not perfect, able to switch between shipping fast and building for scale
• Real interest in the product itself. The client asks about it directly
• Good English, daily work with the client team

Nice to have:
• LLM or RAG work in production: LangChain, LangGraph, pgvector or similar

We offer: long-term full-time contract through New Wave Devs, competitive rate, fully remote, fast start, days not weeks. A technical interview with our CTO, then a call with the client's engineers, with screen share and real code.

We are looking for a Senior AI-Native Full-Stack Developer to join remote team and work on a long-term project for a client in the real estate industry.

Remote | Full-time | Long-term engagement | Start ASAP | Preferred candidate location: EU

Client: Real Estate Domain

We are building an AI-native delivery team that ships working software in days, not quarters. You will combine strong full-stack engineering and architecture skills with an AI-first development workflow, using tools such as Claude Code, Cursor, Replit, v0, Lovable, Bolt, or similar.

What You'll Do

Build and deploy end-to-end applications across frontend, backend, databases, APIs, and cloud infrastructure.

Architect applications and make pragmatic technical decisions.

Lead development patterns, coding standards, and best practices.

Own projects end-to-end, from A to Z.

Conduct code reviews and provide technical guidance.

Build AI-powered features such as AI search, document processing, summarization, workflow automation, and agentic experiences.

Use AI for coding, debugging, testing, refactoring, and documentation.

Ensure security, data protection, authentication/authorization, secure API design, and safe handling of AI-generated code and data.

Balance speed of prototyping with code quality, security, maintainability, and production readiness.

Work closely with the integration engineering team when solutions move toward production.

Requirements

5+ years of software development experience.

5+ years of application architecture experience.

5+ years establishing coding patterns and engineering practices.

5+ years conducting code reviews.

5+ years leading projects end-to-end.

• Strong experience with modern web technologies: React/Vue, Node.js/Python, databases, APIs, and cloud platforms.
• Experience with platforms such as Vercel, Railway, Supabase, or similar.
• Strong understanding of application security and secure development practices.
• Daily experience with AI coding assistants such as Claude Code, Cursor, or similar.

Required: Portfolio of AI-built products shipped within the last 90 days.

Strong ability to distinguish between prototype-quality and production-ready solutions.

Nice to Have

PropTech, real estate, or operations-focused product experience.

Experience taking AI-assisted prototypes into production.

Experience with LLMs, RAG, AI agents, or automation workflows.

German language skills.

Design Key Studio is AI-native software development agency working with startups and businesses primarily in the US market. We build SaaS products, websites, and mobile apps, and help clients integrate AI into their workflows and products, on fixed-price engagements. As we grow, we're looking for a driven, hands-on Business Development Manager to build our client acquisition and partnerships function from the ground up.
We're hiring a Business Development Manager who will own new client acquisition, partnership development, and opportunity generation full-time. This is a foundational hire — we don't yet have a sales or marketing team, so you'll start hands-on, doing the outreach, prospecting, and early-stage deal work yourself. As this function grows and results come in, this role has the potential to evolve into a Head of Revenue / CRO position, owning a full sales, partnerships, and revenue team.

What You'll Do

• Own the full new-business cycle: prospecting, outreach, qualification, and moving opportunities through the pipeline
• Build and run outbound strategies to reach startup founders and companies in the US market
• Identify, develop, and manage partnership opportunities (referral partners, agencies, complementary service providers, etc.)
• Set up the tools, channels, and processes for consistent lead generation
• Collaborate closely with the CEO on client calls and deal closing

• Track pipeline, opportunities, and conversion metrics, and report on progress

   

What We're Looking For

• Proven experience in business development / sales, ideally within IT outsourcing or software development services
• Experience targeting or working with the US market
• Strong English — you'll be reaching out to and corresponding with US-based prospects
• A self-starter mindset — comfortable building something from zero with high ownership and little existing infrastructure
• A strong sense of ownership — comfortable making decisions and moving things forward independently, without needing close oversight
• Understanding of how web/app development outsourcing services are sold
• Comfort with outbound tools

Nice to Have

• Existing network or connections within the US startup ecosystem
• Experience building a sales/BD function or process from scratch

What We Offer

• Competitive salary with regular reviews
• Support for individual entrepreneurs with accounting assistance
• Fully remote work
• A clear path for professional development and growth
• A friendly team environment and engaging team-building activities (online and offline)

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions that allow building outstanding brands and fulfilling your business goals.We are looking for a Support Manager to join our team.

What we expect from the candidate:

- Confident command of the English language, because we work with foreign markets (only written communication, and chat support);

- Knowledge of other languages will be a great advantage;

- Work experience in gambling/betting or gaming will be a plus;

- Technical background will be a plus;

- Competent oral and written language;

- Responsibility, high attentiveness, diligence, and ability to work in a team.

Your position will include:

- After-sales software customer support in English chat.

What we offer:

- Work schedule: 10:00-18:00/18:00-02:00/02:00-10:00, 21-23 shifts per month (8-night shifts), 8-9 days off;

- Timely payment of wages, official employment.

- Friendly, cheerful team and a pleasant atmosphere without pressure, stress, and other negativity;

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

We are waiting for you on our team!

We are looking for an experienced Full Stack  to design and build scalable cloud-native applications while leading engineering teams and driving technical decisions.

Requirements

• 7+ years of software engineering experience.
• Candidates should currently reside in Europe or be willing and able to relocate to Europe.
• Strong expertise in Python (FastAPI).
• Solid experience with ReactJS and TypeScript.
• Hands-on experience with AWS, Docker, and Kubernetes.
• Strong understanding of microservices, distributed systems, REST/GraphQL APIs, and CI/CD.
• Experience with SQL/NoSQL databases and asynchronous processing (Celery or similar).
• Experience mentoring engineers and leading technical initiatives.
• Good verbal and writing English language communication skills.

Nice to Have

• AI/LLM integration experience.
• Kafka, SNS/SQS, Redis, RabbitMQ.
• Terraform or CloudFormation.
• Domain-Driven Design (DDD) and Clean Architecture.

Job Title:

Senior Windows Engineer

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our customer is an established international technology company developing a mature commercial software product used by organizations across different markets.

 

The product has been evolving for many years and combines well-established functionality with continuous development of new capabilities. The engineering organization is focused on extending the platform, improving existing areas, and gradually modernizing its technical foundations while maintaining the stability and quality expected from an established product.

 

Engineers work with a substantial production codebase and solve a broad range of technical challenges. The work requires understanding existing behavior, investigating complex problems, evaluating different approaches, and introducing improvements carefully without disrupting established functionality.

About the Role:

We are looking for a Senior Windows Software Engineer to join an experienced engineering team responsible for an established commercial product.

This is a hands-on role with significant individual ownership. You will develop and improve Windows-based software, solve complex engineering problems, and contribute to the performance, reliability, and long-term quality of the product.

You will be expected to work independently, make sound technical decisions, and take solutions from investigation through implementation and production support while collaborating with engineers across the broader product organization.

Responsibilities

• Develop, maintain, and improve Windows-based software, primarily using C#/.NET.
• Design and implement new functionality while improving existing components.
• Investigate technically complex issues across an established production codebase.
• Analyze software behavior and identify opportunities to improve performance and efficiency.
• Design reliable and maintainable solutions for production environments.
• Work with existing components written in other languages, including C++, when required.
• Take ownership of technical problems from initial investigation through implementation, validation, and production support.
• Collaborate with engineers across different areas of the product on features and technical improvements.
• Contribute to the gradual modernization and improvement of existing software.
• Use AI-assisted development tools as part of your daily engineering workflow while critically reviewing and validating generated solutions.

Required Competence and Skills:

• 9+ years of professional software engineering experience, with strong hands-on expertise in C#/.NET.
• Extensive experience developing and maintaining Windows-based software.
• Strong understanding of software engineering principles and building reliable production systems.
• Experience identifying and resolving performance and efficiency issues in complex applications.
• Experience working with large, mature production codebases.
• Strong debugging and problem-solving skills, including the ability to investigate unfamiliar technical areas independently.
• Ability to take substantial individual ownership and operate effectively with minimal supervision.
• Willingness to work with existing C++ code when necessary; 
• Practical experience using modern AI coding tools 
• Strong communication and collaboration skills.

Nice to Have:

• Experience developing endpoint agents, background services, or other long-running desktop software.
• Hands-on C++ development experience.
• Experience with virtualized desktop environments.
• Experience with macOS development.
• Experience with embedded web-based interfaces in desktop applications.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

Job Title:

Senior Windows Engineer

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our customer is an established international technology company developing a mature commercial software product used by organizations across different markets.

 

The product has been evolving for many years and combines well-established functionality with continuous development of new capabilities. The engineering organization is focused on extending the platform, improving existing areas, and gradually modernizing its technical foundations while maintaining the stability and quality expected from an established product.

 

Engineers work with a substantial production codebase and solve a broad range of technical challenges. The work requires understanding existing behavior, investigating complex problems, evaluating different approaches, and introducing improvements carefully without disrupting established functionality.

About the Role:

We are looking for a Senior Windows Software Engineer to join an experienced engineering team responsible for an established commercial product.

This is a hands-on role with significant individual ownership. You will develop and improve Windows-based software, solve complex engineering problems, and contribute to the performance, reliability, and long-term quality of the product.

You will be expected to work independently, make sound technical decisions, and take solutions from investigation through implementation and production support while collaborating with engineers across the broader product organization.

Responsibilities

• Develop, maintain, and improve Windows-based software, primarily using C#/.NET.
• Design and implement new functionality while improving existing components.
• Investigate technically complex issues across an established production codebase.
• Analyze software behavior and identify opportunities to improve performance and efficiency.
• Design reliable and maintainable solutions for production environments.
• Work with existing components written in other languages, including C++, when required.
• Take ownership of technical problems from initial investigation through implementation, validation, and production support.
• Collaborate with engineers across different areas of the product on features and technical improvements.
• Contribute to the gradual modernization and improvement of existing software.
• Use AI-assisted development tools as part of your daily engineering workflow while critically reviewing and validating generated solutions.

Required Competence and Skills:

• 9+ years of professional software engineering experience, with strong hands-on expertise in C#/.NET.
• Extensive experience developing and maintaining Windows-based software.
• Strong understanding of software engineering principles and building reliable production systems.
• Experience identifying and resolving performance and efficiency issues in complex applications.
• Experience working with large, mature production codebases.
• Strong debugging and problem-solving skills, including the ability to investigate unfamiliar technical areas independently.
• Ability to take substantial individual ownership and operate effectively with minimal supervision.
• Willingness to work with existing C++ code when necessary; 
• Practical experience using modern AI coding tools 
• Strong communication and collaboration skills.

Nice to Have:

• Experience developing endpoint agents, background services, or other long-running desktop software.
• Hands-on C++ development experience.
• Experience with virtualized desktop environments.
• Experience with macOS development.
• Experience with embedded web-based interfaces in desktop applications.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

About the Role We're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing.
 

Responsibilities

• Develop and implement UX copy for new features and user onboarding (Ukrainian and English)
• Analyze existing functionality and propose improvements through microcopy optimization
• Gather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team)
• Build and maintain a unified Tone of Voice and glossary/guidelines for the app
• Prepare copy specifications for the development team
• Monitor the market and track global UX writing best practices
• Use analytics tools and conduct research to evaluate copy effectiveness
• Collaborate cross-functionally with design, engineering, legal, and marketing teams

Requirements

• Higher education in philology, journalism, marketing, sociology, communications, or related field
• 3+ years as a UX writer or product copywriter in a product IT company or banking sector
• Strong understanding of mobile product development processes and UX/UI design
• Experience testing hypotheses around product copy
• Experience with analytics/metrics to evaluate interface copy
• Knowledge of Agile methodologies
• Strong communication and cross-functional collaboration skills
• Fluent, flawless Ukrainian (business style, grammar)
• Advanced-level English

Nice to Have

• Banking/fintech experience
• Basic understanding of APIs and integrations
• Experience launching new products from scratch
• Figma skills

Key Competencies

• Strategic thinking, results orientation, customer focus
• Data analysis (A/B testing copy)
• Commercial/product thinking
• Effective communication with stakeholders

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a strong Team Lead of Affiliates to join an international company operating in the Nutra vertical across European and Latin American markets.

What you’ll do

• Build, develop and manage an Affiliate team of 3–4 people
• Hire, onboard, motivate and mentor Affiliate Managers
• Develop and grow relationships with international webmasters and partners
• Scale traffic volumes and expand the partner network
• Support Affiliate Managers with launches and day-to-day challenges
• Monitor traffic performance, analyze data and optimize key metrics
• Resolve partner-related issues and maintain a high level of service
• Attend industry conferences and develop new partnerships

What we’re looking for

• 1–2+ years of experience in Nutra
• 2+ years as a Team Lead of Affiliates or comparable management experience
• Proven experience working with international markets and foreign partners
• Experience managing a team of 3+ people
• Strong expertise in working with webmasters and traffic sources
• Solid knowledge of Facebook and SEO traffic
• Strong analytical skills and a data-driven approach
• Experience with European teams/webmasters is highly preferred
• Experience with Asia, LATAM, the US or UAE is a plus
• English — B2+
• Ukrainian and Russian — C1+
• Willingness to travel to industry conferences

What we offer

• Fully remote position
• Monday–Friday, start between 09:00 and 10:00 Kyiv time
• 9-hour working day (8 working hours + 1-hour break)
• KPI linked to the team's traffic performance
• 28 paid calendar days of vacation per year
• Paid sick leave
• 5 additional days off per year
• Corporate English lessons
• Gym compensation

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re looking for a Support Agent to become one of the key points of contact for our players - helping them quickly resolve issues, and making sure every interaction feels professional, clear, and human. This role is a great fit for someone who is empathetic, attentive to detail and comfortable working in a fast-paced environment where every day can bring a different challenge.
 

Must-Have Skills & Experience:

• Minimum 0.6 year of experience in a similar Customer Support role.
• English B2-C1 - excellent written English, and strong grammar. Able to provide clear concise, professional and empathetic responses.
• Multitasking - ability to handle multiple customer conversations simultaneously while maintaining response quality and accuracy.
• Problem-solving skills - able to identify the customer's issue, investigate it using available tools and provide an appropriate resolution or escalation.
• CRM/Helpdesk experience - experience with Livechat, Zendesk, Intercom, Freshdesk, Salesforce, or similar platforms.
• Shift work availability - willingness to work rotating shifts, including evenings, nights, weekends, and public holidays if required.
• QA & KPI experience - familiarity with quality assurance processes and support KPIs such as CSAT, FRT, AHT, SLA, and resolution rate.
• High attention to detail - especially when handling customer accounts, payments, verification, and sensitive information.

Schedule:

• 2/2 shift pattern.
• 12-hour shifts: 10:00-22:00.
  
  Will be a plus:
• iGaming experience - previous experience in IGaming, sportsbook, or gaming support.
• Experience with Tier-1 customers - particularly Canada, Australia, New Zealand, Germany, or other Western European markets.
• Additional languages - German, French, Spanish, Italian, Dutch, Swedish, Norwegian, Danish, or other European languages at B2–C1+ level.
• VIP customer support - experience working with high-value or VIP customers is a strong advantage.
   

Expected Duties / Tasks:

• Handle customer inquiries via Live Chat and Email, providing professional, friendly, and efficient support.
• Provide accurate information regarding accounts, deposits, withdrawals, bonuses, promotions, games, and product functionality.
• Troubleshoot customer issues, review account and transaction history, and identify root causes.
• Assist with KYC, verification, payments, account access, and technical issues in line with company procedures.
• Handle complaints and sensitive cases, escalating complex issues and potential fraud, payment, security, or responsible gambling concerns to the relevant teams.
• Maintain accurate CRM/ticket records and ensure customer data is handled securely and confidentially.
• Meet established SLA and support KPIs, including response time, resolution time, productivity, and quality.
• Stay up to date with product changes, promotions, payment methods, and internal policies, while sharing recurring customer issues and feedback with Team Leads and relevant departments.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will work closely with the Team Lead Customer Care and play a key role in improving the customer experience and shaping the future of our Support function.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. The team is looking for a Product Manager to build and grow our gamification direction, combining product strategy, user insights and experimentation to drive measurable business impact.
 

Requirements:

• 2+ years of experience as a Product Manager [(Gamification/Bonus Oriented]/ Retention Product Manager;
• Proven experience in iGaming products (Softswiss or similar);
• Hands-on experience with gamification mechanics in iGaming;
• Strong UX understanding and data-driven approach to product management;
• Solid grasp of product & business metrics and how they interrelate (retention, bonus ratio, Reg2Dep, FD2SD, etc.);
• Skilled at spotting growth opportunities and improvement areas within a feature;
• Experience formulating hypotheses, defining success metrics, and evaluating results;
• Strong ownership - driving a feature from development through launch and ongoing optimization;

Desired / Preferred Skills:

• Experience with Customer.io, Smartico, Plug2Win is a strong advantage, but not required;

Expected Duties / Responsibilities:

• Own the gamification feature end-to-end from current development through launch, operation, and ongoing iteration;
• Analyze existing bonus strategy across departments and design a new approach aligned with core KPIs (bonus ratio, retention, Reg2Dep, FD2SD, etc.);
• Define and track product and business metrics, and clarify how gamification functionality drives business outcomes;
• Spot growth opportunities, set measurable improvement goals, and build a roadmap to reach them;
• Analyze user behavior and performance data to find optimization opportunities;
• Generate, prioritize, and test product hypotheses, measuring their impact;
• Collaborate with Design, Development, Analytics, and other stakeholders to ship and refine improvements;
• Use data and user insights to guide product decisions and deliver measurable business impact;
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to build and scale a new product direction: you will take ownership of gamification strategy, from defining the roadmap and launching new mechanics to testing ideas and measuring their impact.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Account Manager- Sales & Customer Success

Ender Turing | AI / B2B SaaS | Remote in Europe

About Ender Turing

Ender Turing is a product-focused AI startup building conversation intelligence solutions used by international companies in real production environments.

We’re a small team of 12+ people across engineering, product and customer-facing roles, building an AI platform that processes millions of customer conversations across voice and chat.

Our technology helps companies turn conversations into actionable insights through speech-to-text, sentiment analysis, summaries and real-time analytics.

We work with international companies including UNIQA Insurance Group, OTP Bank, NovaPay, Fozzy Group, and  Dobrobut Hospitals, with customers across Europe, the US and Latin America.

Small team. Global customers. Real production systems.

We’re looking for an Account Manager - Sales & Customer Success to own the client journey from the first qualified lead to a long-term partnership.

This is a hands-on role at the intersection of Sales, Account Management and Customer Success. You’ll have a direct impact on customer success, account growth and revenue, with the freedom to shape how we work with clients. You’ll work with international B2B clients, senior decision-makers and operational teams, combining commercial thinking, relationship building and problem-solving.

What You’ll Do

Own the Full Client Journey

• Take ownership of qualified leads and move them through discovery, presentations and negotiations toward pilot launch and contract signing.
• Build strong relationships with decision-makers and operational stakeholders.
• Own the client relationship from pilot and implementation through adoption, expansion and renewal.

Drive Customer Success

• Understand the client’s business, goals, pain points and KPIs and translate them into clear priorities.
• Define and track pilot objectives, success criteria and business outcomes.
• Coordinate internal teams and keep projects moving.
• Identify risks, blockers and low adoption early and proactively solve them.
• Help client teams understand the value of Speech Analytics and turn product usage into real business results.

Drive Growth

• Lead post-pilot conversations and turn successful pilots into long-term contracts.
• Present results and build the business case for continued cooperation.
• Identify new use cases and opportunities for upsell, cross-sell and account expansion.
• Drive renewals and build long-term client partnerships.

Be Hands-On

• Learn the product quickly and work confidently with dashboards, data and product functionality.
• Investigate problems independently and involve the right people when needed.
• Work closely with Business Analysts, Project Managers and other internal teams.
• Prepare and present business updates, results and recommendations to clients.

You’ll work closely with Business Analysts, Project Managers and other internal teams — you won’t be expected to deliver everything yourself. Your role is to own the client relationship, coordinate the right people and make sure things move forward.

What We’re Looking For

• 3+ years of experience in Account Management, Customer Success, Consultative Sales, Business Development, Consulting or a similar B2B role.
• Experience working with B2B or enterprise clients.
• Strong commercial mindset and understanding of sales, retention and account growth.
• Experience with complex or consultative sales is a strong advantage.
• Strong communication and stakeholder-management skills.
• Analytical, proactive and comfortable solving problems independently.
• Ability to quickly understand complex products, business processes and client needs.

• Comfortable working across both strategic conversations and operational details.

   

Languages

• English & Ukrainian - bilingual.
• Experience working in an international environment is a strong advantage.
• We are looking specifically for a candidate who is bilingual in English and Ukrainian and can communicate professionally at a near-native/native level in both languages.
• The candidate should be able to confidently conduct business conversations, presentations, negotiations and client meetings in English, as well as communicate fluently in Ukrainian.
• This is a mandatory requirement, not an advantage.

Why This Role

This is not a pure Account Management role.

You will not simply receive a client request and pass it to another team.

You’ll own the relationship from the first qualified lead through discovery and pilot to adoption, expansion and renewal.

You will be expected to understand:

What does the client want to achieve?
Why did they buy the product?
Is their team actually using it?
Are they seeing the value?
What is blocking them?
What should we do next?
And how can we turn the current project into a long-term commercial relationship?

You will own the journey:

Lead → Discovery → Sales → Pilot → Implementation → Adoption → Post-Pilot Sale → Expansion / Upsell → Renewal

You are responsible for creating value for the client, making sure the client recognizes that value, and turning that value into a long-term commercial relationship.

How Success Looks

• Clients understand and realize the value of the product.
• Successful pilots convert into long-term partnerships.
• Accounts grow through expansion and new use cases.
• Risks and adoption issues are identified and addressed early.
• Client relationships develop into long-term commercial partnerships.

What We Offer

• Competitive compensation: $2,000–3,000/month, depending on experience and expertise.
• Performance-based bonus.
• Fully remote work.
• Work on a real AI product used by international enterprise customers.
• Direct collaboration with Product, Engineering and AI teams.
• Direct exposure to founders and key decision-makers.
• Opportunity to influence product development through customer feedback.
• Opportunity to grow beyond traditional Account Management across Sales, Customer Success and commercial strategy.
• Professional development and mentoring.
• Small, fast-moving startup where your ideas can have a real impact.

This is a B2B role. You’ll need to have or be willing to register a sole proprietorship (FOP) or company.

Application Process

To move forward, please:

1. Send your CV in English.

2. Answer the following question:

Tell us about a situation where you had to convince a client’s team to adopt a product or solution that had already been purchased by the decision-maker. What was the challenge, what did you do, and what was the outcome?

3. One more question:

Tell us about a situation where you had to solve a client or business problem without a clear process to follow. What did you do, and what was the outcome?

We value ownership, curiosity, business thinking, and people who enjoy solving real customer problems.

Interview duration: approximately 30-45 minutes.

Affiliate Team Lead (Africa, Asia, CIS)
 

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across African markets. You will own the regional strategy, lead a team of affiliate managers, and ensure sustainable growth through high-quality partnerships.
 

Responsibilities

• Own and execute the affiliate strategy across African markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition: source, negotiate, and close high-value deals.
• Oversee key accounts and support the team in managing top-tier partners.
• Analyze partner performance (Power BI or similar tools), identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed).
• Ensure traffic quality and compliance with agreements.
• Work cross-functionally with marketing, product, content, and design teams.
• Build and expand a strong affiliate network in the region.
• Monitor market trends, competitors, and new opportunities in Africa.

Requirements

• 4+ years of experience in Affiliate Marketing, including at least 1 year in a Lead / Senior role.
• Proven hands-on experience in African markets (mandatory).
• Strong existing network of affiliate partners in the region.
• Experience with platforms/tools: BetB2B, Slack, Jira, Power BI (or similar).
• Deep understanding of key metrics: CR, NGR, ARPU, LTV, FTD.
• Strong leadership and team management skills.
• Experience structuring and negotiating high-value deals.

Skills

• Strategic thinking with strong execution skills.
• Advanced analytical mindset and data-driven decision-making.
• Strong negotiation and stakeholder management skills.
• Ability to identify fraud risks and ensure traffic quality.
• Ability to operate in fast-paced and high-growth environments.

Key Objectives

• Achieve and exceed regional targets (FTDs, deposits, revenue).
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Expand into new GEOs within Africa.

We are looking for an experienced Product Analyst with a strong iGaming background to analyze product performance, player behavior, acquisition quality, and key business metrics.

The role requires a strong understanding of both product analytics and affiliate traffic economics within Casino and/or Sportsbook.
 

Responsibilities

• Analyze key iGaming metrics: GGR, NGR, LTV, ARPU, Retention, Churn, Conversion, ROI, Payback
• Analyze player behavior, cohorts, segmentation and lifecycle
• Identify bottlenecks and growth opportunities across the registration → deposit → active player funnel
• Conduct deep-dive product analysis and turn data into actionable business recommendations
• Design, evaluate and interpret A/B tests
• Analyze the impact of product changes, bonuses, promotions and new features
• Build and maintain dashboards and automated reporting
• Analyze affiliate traffic performance by partner, source, GEO and acquisition model
• Evaluate traffic quality based on FTD, Deposits, GGR/NGR, LTV, Retention, ROI and Payback
• Analyze CPA, RevShare and Hybrid acquisition models and partner performance
• Identify high- and low-performing traffic sources and opportunities for optimization and scaling
• Work closely with Product, Affiliate, CRM and Marketing teams

Requirements

• 3+ years of experience in Product / Data Analytics
• Hands-on iGaming / Gambling experience is mandatory
• Strong understanding of Casino and/or Sportsbook products and player behavior
• Strong knowledge of SQL
• Experience with Power BI, Tableau, Looker or similar BI tools
• Strong experience with cohort, funnel, retention and LTV analysis
• Practical experience with A/B testing
• Understanding of iGaming affiliate marketing and traffic economics
• Experience analyzing affiliate traffic and partner performance
• Understanding of CPA, RevShare, Hybrid, CAC, ROI and Payback
• Python for data analysis is a strong advantage
• Ability to translate data into clear conclusions and business recommendations

We Offer

• Competitive salary.
• Fully remote position.
• Flexible working hours.
• Opportunity to work with an international iGaming company operating across multiple markets.
• Professional growth in a fast-paced environment.

Candidates without previous iGaming / Gambling experience will not be considered