Jobs at Djinni

This role combines strong people management with technical leadership. You will drive team development, improve engineering processes, and contribute to architectural decisions in a high-load, distributed environment.
 

Key responsibilities:

People Management:

• Lead and manage a team of DevOps and Systems Engineers
• Manage Tech/Team Leads (4–6 reports)
• Hire, onboard, develop, and retain engineers
• Conduct performance reviews and support career growth
• Build a strong engineering culture with high ownership
• Handle team dynamics, motivation, and conflict resolution
  
  Delivery & Process:
• Own and prioritize the infrastructure backlog and roadmap
• Ensure timely and high-quality delivery of infrastructure initiatives
• Improve engineering and operational processes (CI/CD, release flow, change management)
• Collaborate with product and engineering teams
• Manage team capacity and workload distribution
• Contribute to architecture decisions and ensure high-quality implementation
• Drive infrastructure evolution focusing on scalability, reliability, and performance
• Promote best practices (IaC, GitOps, observability)
• Maintain a high technical bar across the team
• Mentor and develop Tech Leads and Senior Engineers
  
  Reliability & Operations:
• Own incident management processes and postmortems
• Improve monitoring, alerting, and observability
• Increase system resilience and fault tolerance
  
  Cost & Efficiency:
• Optimize infrastructure costs
• Ensure efficient resource utilization

Tech Stack
Container orchestration: Kubernetes
Infrastructure as Code: Terraform, Pulumi
Cloud: Oracle Cloud Infrastructure, Cloudflare
Databases: PostgreSQL, ClickHouse, MongoDB, Redis
Messaging: Kafka
Observability: Prometheus, VictoriaMetrics, Grafana, ELK
CI/CD: GitLab CI
Security: HashiCorp Vault
Configuration Management: SaltStack

Required Experience:

Management Experience

• Experience managing engineering teams through Tech/Team Leads (4–6+ reports)
• Proven track record in hiring, evaluating, and developing engineers
• Strong stakeholder management and prioritization skills
• Experience driving delivery and execution

Technical Background

• 5+ years of experience in infrastructure teams, including 3+ years in a managerial role
• Solid understanding of distributed and high-load systems
• Hands-on experience with Kubernetes and cloud infrastructure
• Experience with Infrastructure as Code (Terraform or similar)
• Understanding of observability and incident management practices

Modern Engineering Practices

• Experience using AI tools (e.g., Claude Code, Codex, etc.)
• Active use of AI in engineering and management workflows (automation, analysis, productivity improvement)

Process & Thinking

• Experience building and improving engineering processes
• Strong systems thinking and decision-making under uncertainty
• Ability to balance technical depth with management responsibilities (~20/80)

Communication

• English level: B1+ or higher
   

Nice to have:

• Experience with multi-cloud or hybrid infrastructure
• Background in high-load product environments

SOFTSWISS is looking for an Infrastructure Security Tech Lead to take ownership of the technical direction and architecture of our security infrastructure.
 

Purpose of the role:

You will define and lead the Infrastructure Security strategy and architecture, ensuring that all systems are secure, scalable, and aligned with modern security standards and best practices.
 

Key responsibilities:

• Define technical direction and architectural decisions across all Infrastructure Security domains
• Lead security infrastructure reviews for new and existing systems
• Develop and maintain technical standards, security policies, and security baselines across domains
• Own the Vulnerability Management process across infrastructure domains
• Technical growth and mentorship of team members
• Act as Tier 3 technical escalation point during Incident Response

Required Experience:

• 7+ years in infrastructure security, including 3+ years in a Architector or Lead role
• Strong investigative and analytical problem-solving skills.
• Practice in building security processes in the corporate environment
• Deep hands-on experience with at least one major cloud provider (AWS, GCP, or OCI) focused on security services
• Hands-on Linux system administration expertise
• Server hardening expertise: CIS Benchmarks, DISA STIG, immutable OS concepts (e.g., Talos Linux)
• Proficiency in IaC tooling: SaltStack and Terraform
• Deep expertise in Kubernetes security: RBAC, Pod Security Standards, Admission Controllers, NetworkPolicy
• Experience in development and automation (Python/Go)
• Experience in SQL, ESQL/DSL (ElasticSearch)
• Experienced in technical mentorship and task decomposition for teammates
• Strong knowledge of Common Secure Network Architectures, Firewalls, IDP/IPS environments
• Hands-on experience designing and implementing Zero Trust Architecture (ZTA)
• Structured written and oral communication to ensure clarity
• Ability to formalise security requirements into policies, standards, and control frameworks
• Familiarity with enterprise security architecture frameworks (TOGAF/SABSA)
• Upper Intermediate or higher English level
   

Nice to have:

• Practice with Splunk, Clickhouse.
• Experience creating network segmentation through various technologies such as routing, virtual networking, and SDN.
• Public contributions: open-source projects, conference talks (DEF CON, Black Hat, OWASP AppSec)
• Experience with VMware NSX, Neutron, Docker, Kubernetes, Istio and similar technologies
• Knowledge of IAM, SSO, VPN, OpenID, SAML
• Strong knowledge of endpoint & infrastructure security such as Audit.d, sysmon, apparmor, selinux, etc

SOFTSWISS is looking for a Systems Engineer to join our security team and take ownership of the infrastructure behind our security systems.

Purpose of the role:

As a Systems Engineer, you will be responsible for designing, building, and maintaining the infrastructure that powers the company’s security systems. You will ensure high availability, scalability, and reliability of security platforms, while driving automation, improving operational efficiency, and supporting secure integrations across cloud and on-premise environments.
 

Key responsibilities:

• Design, deploy, and maintain the security team infrastructure.
• Ensure high availability and reliability of security platforms through proactive monitoring, alerting, and capacity planning.
• Manage and evolve cloud infrastructure across datacenter dedicated servers and cloud providers.
• Automate routine operational tasks: provisioning, configuration management, patching, and secret rotation.
• Troubleshoot and resolve infrastructure incidents as the primary technical owner.
• Maintain infrastructure documentation: architecture diagrams, runbooks, and change logs.
• Collaborate with security engineers to ensure underlying platforms meet tooling and integration requirements.

Required Experience:

• 5+ years of hands-on Linux system administration experience in production environments
• Deep expertise in Linux internals: systems, networking stack, storage, performance tuning
• Solid understanding of networking fundamentals: TCP/IP, DNS, TLS, routing, firewalling (iptables / nftables)
• Experience with bare-metal and dedicated server environments (Hetzner or similar providers)
• Hands-on experience deploying, operating, and hardening Kubernetes clusters in production, including cluster lifecycle management, CNI networking (Cilium preferred), storage, RBAC Experience deploying, configuring, and operating ClickHouse and PostgreSQL in a production environment
• Hands-on experience operating and maintaining Keycloak in production, including HA setup, backend management, realm/client configuration
• Understanding of identity protocols: OIDC, SAML 2.0, OAuth 2.0 Hands-on experience operating infrastructure across cloud platforms and dedicated servers, including compute, networking, storage, and cost optimisation
• Proficiency in Infrastructure as Code: Terraform, SaltStack, Ansible
• Strong scripting skills: Python and/or Go for automation and operational tooling
• Experience building and maintaining monitoring stacks: Prometheus, Grafana, Alertmanager
• Familiarity with log management and aggregation: Vector, Loki, or ELK
• Clear and structured written and verbal communication skills.
• Upper-Intermediate (B2) or higher English level 
   

Nice to have:

• Experience with Talos Linux or other immutable / minimal OS distributions
• Experience with secrets management: HashiCorp Vault / OpenBao, dynamic secrets, PKI
• Knowledge of ClickHouse integrations: Vector pipelines, S3-compatible object storage backends
• Experience in multi-cloud or hybrid infrastructure environments
• Relevant certifications: CKA (Certified Kubernetes Administrator), OCI Architect Associate, Linux Foundation LFCS

We are looking for a Middle/Senior  .NET C# Developer with expertise in building robust APIs using OData and Entity Framework. The ideal candidate will also have strong proficiency in writing efficient SQL queries and an understanding of best practices for data modeling, performance tuning, and security. 

As a part of our development team, you will work closely with cross-functional teams to design, build, and maintain scalable and secure APIs that integrate seamlessly with our services and data sources. 

Key Responsibilities: 

• API Development: Design, develop, and maintain RESTful APIs with a focus on OData integration, enabling efficient querying and data retrieval. 
• OData Implementation: Utilize OData to expose data from various sources, allowing clients to query and manipulate data efficiently via HTTP requests. 
• Entity Framework: Work with Entity Framework to create, update, and query data models, ensuring efficient database interactions and optimal performance. 
• SQL Query Writing: Write complex SQL queries to interact with relational databases, optimize performance, and ensure data consistency. 
• System Design & Architecture: Participate in designing scalable, high-performance architectures for APIs and backend systems. 
• Code Quality: Write clean, maintainable, and well-documented code, following industry best practices and company standards. 
• Collaboration: Work closely with other developers, product managers, and QA engineers to deliver high-quality features on time. 
• Troubleshooting & Debugging: Identify, troubleshoot, and resolve technical issues, bugs, and performance bottlenecks in a timely manner. 
• Continuous Improvement: Stay up-to-date with the latest developments in .NET technologies, OData, Entity Framework, and SQL, and apply best practices to improve system performance, reliability, and scalability. 

Requirements: 

• Proven Experience: 3+ years of experience in .NET C# development, with a focus on building APIs and working with web services. 
• OData Expertise: Solid understanding and hands-on experience in implementing and consuming OData APIs. 
• Entity Framework: Experience working with Entity Framework to map data models to database schemas and interact with relational databases. 
• SQL Proficiency: Strong ability to write and optimize complex SQL queries and work with relational databases (e.g., SQL Server, PostgreSQL, etc.). 
• Web API Knowledge: Familiarity with RESTful API principles and experience working with technologies like JSON, HTTP, and Web API frameworks. 
• Version Control: Experience using version control systems like Git or SVN. 
• Problem Solving: Strong analytical and debugging skills, with the ability to troubleshoot and optimize code for performance and reliability. 
• Collaboration Skills: Excellent communication and teamwork skills to collaborate effectively with cross-functional teams. 

Preferred Qualifications: 

• Cloud Experience: Familiarity with cloud platforms like Azure or AWS for hosting and scaling web applications.  
• Unit Testing: Experience writing unit tests and using frameworks like NUnit, MSTest, or xUnit.  
• Microservices: Understanding of microservices architecture and how APIs fit into distributed systems.  
• CI/CD: Familiarity with continuous integration/continuous deployment (CI/CD) pipelines and automated testing.  
• Real-Time Communication: Experience developing real-time applications and APIs using SignalR or similar technologies.  
• Messaging & Integration: Experience with Azure Service Bus or other enterprise messaging platforms for asynchronous communication and system integration.  
• Event-Driven Architecture: Understanding of event-driven architecture, messaging patterns, and distributed system design principles.  
• Event-Driven Development: Experience implementing event-driven solutions using queues, topics, publish/subscribe patterns, and asynchronous processing workflows.  
• Azure Ecosystem: Familiarity with Azure integration services and cloud-native development patterns, including messaging, event processing, and scalable backend services. 
• Experience leveraging AI-assisted software development tools such as Claude Code, GitHub Copilot, ChatGPT, or similar platforms to enhance developer productivity, code quality, troubleshooting, testing, and documentation.  
• Familiarity with modern AI-driven development workflows, including prompt-based code generation, code review assistance, refactoring, and automated test creation. 

Talent Sourcer

IDN Recruitment · Remote

About the company

IDN Recruitment is a recruitment agency founded by professionals with backgrounds in international IT and tech companies. We specialize in tech, iGaming, and affiliate marketing (High-risk) recruitment and work with product companies and international teams. We are actively growing and expanding our vacancy pipeline.

Requirements

• 6+ months of experience as a Sourcer
• Experience sourcing for High-risk / iGaming roles
• Confident LinkedIn sourcing skills
• Understanding of recruitment basics and hiring processes
• Proactive, detail-oriented, and results-driven mindset

Responsibilities

• Active candidate sourcing (LinkedIn and other platforms)
• Initial outreach and communication with candidates
• Building and maintaining talent pipelines
• Supporting recruiters with ongoing vacancies

What we offer

• Mentorship and on-the-job learning
• Flexible schedule, fully remote
• Supportive team and clear processes
• Fixed rate + competitive bonus system

How to apply

Send your CV and LinkedIn profile

Subject: Sourcer – your name

Aff1 is a direct advertiser and affiliate network in the Nutra vertical 🚀
We have our own offers, fast approvals, and work with partners worldwide.

Here, there’s minimal bureaucracy but plenty of opportunities to grow your career, develop new skills, and learn from a team of strong affiliate professionals 🎯

🌍 This position is remote-friendly!

What you’ll do

• Build and maintain strong relationships with affiliate partners
• Recruit, onboard, and activate new affiliates and traffic sources
• Monitor affiliate performance and traffic quality, analyze campaign metrics
• Support partners in launching, optimizing, and scaling campaigns
• Handle partner requests and resolve operational issues promptly
• Negotiate campaign terms and partnership conditions with affiliates
• Identify opportunities for traffic growth and partnership development
• Represent the company at affiliate marketing conferences and industry events ✈️

What we’re looking for

• 1+ year of commercial experience in affiliate or partner acquisition or business development
• Proven experience in sourcing, outreach, and onboarding new affiliate partners (hunting mindset)
• Strong understanding of key performance metrics (CPA, EPC, ROI) and ability to optimize campaigns based on data
• Hands-on experience with affiliate platforms and tracking systems
• Excellent communication, negotiation, and problem-solving skills 💡
• Self-organized, proactive, and able to manage multiple campaigns and partnerships simultaneously
• English — Strong Intermediate level or higher

Nice-to-have:

• Experience in the Nutra vertical
• Participation in affiliate or digital marketing conferences
• Knowledge of additional foreign languages
• Understanding of traffic sources (Facebook, TikTok, Native, etc.) 📊
• Experience working with CPA networks

What we offer

• Access to a wide range of proprietary offers with fast approvals ⚡
• Flexible work schedule — choose your working hours ⏰
• Learn and grow with a team of top affiliate marketing professionals 📚
• Direct impact on campaigns and business success

...and so much more!

We look forward to hearing from you!
🚀 Apply today!

Role Overview:

We are looking for a Middle to Senior AI Developer with experience in voice systems and telephony technologies. The ideal candidate will be responsible for developing, integrating, and maintaining AI-driven voice solutions, including call automation, voice assistants, and communication platforms.

Key Responsibilities:

• Develop and maintain AI-powered voice systems and call automation solutions
• Integrate AI models (LLMs, speech-to-text, text-to-speech) into telephony platforms
• Work with VoIP infrastructure to build scalable communication systems
• Design and implement APIs and integrations with third-party services
• Collaborate with cross-functional teams (Support, Product, and Engineering)
• Troubleshoot and optimize system performance and call quality

• Ensure reliability, scalability, and security of voice-based systems

   

Experience and Skills Needed:

• 3+ years (Middle) / 5+ years (Senior) of relevant experience
• Hands-on experience with VoIP technologies and protocols
• Strong experience with:
  • Asterisk
  • FreePBX
  • Kamailio
  • Twilio
• Experience integrating AI solutions (LLMs, speech recognition, voice synthesis)
• Experience working with APIs and real-time systems
• Good understanding of system architecture and backend development

• Strong problem-solving and debugging skills

   

Additional Qualifications:

• Experience with mobile platforms (Android, iOS)
• Experience developing or supporting voice bots and AI-driven assistants
• Familiarity with AI workflows, prompt design, and automation processes

• Exposure to cloud-based infrastructure and scalable system design

   

Soft Skills:

• Strong communication skills
• Ability to work independently and collaboratively
• Proactive, solution-oriented mindset

• English proficiency: Upper-Intermediate( B2) or higher

   

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.

Academic requirements: Bachelor's Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.

Please ensure your CV or supporting documentation and copy of your diploma and grade transcripts aligns the requirements for this posting.

Higher consideration would be granted to individuals that have completed AI certification, particularly those with experience in Claude Code (Claude 4.7) and its related tools and ecosystem!

Candidates must have worked with clear understanding utilizing the Anthropic Claude Co-working workspace and tools.

If you are interested in this opportunity, we encourage you to apply now.

We are looking for an experienced Customer Support Professional. This role is responsible for providing support and guidance to users and customers across AI-driven products and services. The successful candidate must possess a strong technical background, professional work etiquette, and speak clearly and confidently. 

FLUENCY in English is a MUST.
 

RESPONSIBILITIES:

• Rapidly learn thorough understanding about the company, activities, services and able to answer the questions raised by a customer;
• Provide product/service information by answering questions, offering assistance;
• Follow up with prospective customers and return email / voicemail;
• Follow up with existing customers to confirm their satisfaction;
• Responsibility for researching and resolving complaints to ensure customers’ retention and satisfaction;
• Answer all incoming calls in a professional and timely manner;
• Attract potential customers by answering the questions about our products and services, offer information about other products and services;
• Keep a consistently positive, professional and cooperative tone with customers;
• Provide troubleshooting assistance for customers’ orders, account statuses and relevant problems.
   

EXPERIENCE AND SKILLS NEEDED:

• Must be fluent in productivity software such as MSOFFICE & GOOGLE WORKSPACE
• MUST be AI – AGI – GAI competent & certified.
• Strong technical background (IT, software, systems, or related fields);
• Must be fluent in comprehension, reading and writing English. Other languages spoken are the benefit.
• Manage incoming & outgoing calls to clients globally with deep experience in customer service processes and remote support environments.
• Flexible hours to support clients in the time zone regions of North American, Europe and  Asia.
• Critical thinker with excellent follow up, escalation skills to deliver results.
• Professional phone etiquette, with listening & communication skills;

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.

Academic requirements: Bachelor’s Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.

Higher consideration would be granted to individuals that have completed AI certification, particularly those with experience in Claude Code (Claude 4.7) and its related tools and ecosystem!

Candidates must have worked with clear understanding utilizing the Anthropic Claude Co-working workspace and tools.

Job Description

• Knowledge of testing methodologies, tools, and test documentation types (test plan, test cases).

• Understanding how to work with bug-tracking systems

• Strong reporting skills and team-oriented mindset

• Good written and verbal communication skills

English

• Intermediate or higher, written and spoken

Job Responsibilities

• Perform system, functional, data, integration, user acceptance, performance, and regression testing

• Work in a dynamic SD environment

• Play a hands-on role as part of an team

• Demonstrate passion about building high-quality software, love solving problems and facing new challenges

Department/Project Description

The product is a web-based enterprise software tailored for individuals and organizations in the clinical research sector. It offers a user-friendly interface resembling paper forms, facilitating seamless data entry for assessors. Assessments can be accessed through web browsers, Windows tablets, or mobile devices.

The development process utilizes a WYSIWYG editor for content and behavior, enabling the integration of scoring algorithms directly into the system. The application also needs to support localization in more than 50 languages.

We are looking for an experienced Digital Marketing Manager to join a growing network of digital entertainment products operating under multiple brands and serving one shared customer base.

The role is focused on building and scaling marketing channels across email, partner communication, affiliate acquisition, Telegram/community channels, and paid advertising. We are looking for someone who can take ownership, work independently, and build marketing processes from the ground up.

Product details and vertical specifics will be shared during the introductory call.

Responsibilities

• Build email marketing from scratch across a network of digital products
• Create, manage, and optimize email campaigns for existing users, inactive users, and business partners
• Develop automated email flows, newsletters, reactivation campaigns, promotional campaigns, and partner communication sequences
• Work with existing customer segments to improve engagement and subscription revenue
• Manage and grow Telegram groups and other direct communication channels
• Identify, test, and scale affiliate opportunities and external traffic sources
• Collaborate with a designer, SEO specialist, and developer to prepare creatives, landing pages, tracking, and campaign assets
• Analyze campaign performance, traffic quality, conversion rates, user behavior, and monetization metrics
• Test email subjects, offers, creatives, landing flows, funnels, and partner campaigns
• Prepare regular performance reports and suggest improvements based on data.

Requirements

• Proven experience in digital marketing, growth marketing, email marketing, affiliate marketing, or performance marketing
• Strong practical understanding of email marketing: segmentation, campaigns, automation, deliverability, open rates, CTR, conversion, and reactivation
• Experience building marketing campaigns from scratch or significantly improving existing marketing systems
• Understanding of funnels, traffic sources, conversion metrics, user retention, and campaign optimization
• Experience with affiliate marketing, partner acquisition, or traffic partnerships
• Ability to work independently, take ownership, and move tasks forward without step-by-step guidance
• Analytical mindset and ability to make decisions based on data
• Good communication skills and ability to work with team
• Comfortable working with confidential product verticals and discussing product specifics privately during the hiring process.

Nice to Have

• Experience with subscription-based products
• Experience with digital entertainment, creator economy, AI-powered products, dating, gaming, or similar online consumer niches
• Experience managing Telegram groups, communities, or direct communication channels
• Experience with international markets, especially Europe and the United States
• Experience with affiliate revenue models and partner monetization
• Copywriting experience for email campaigns, offers, and partner communication.

We Offer

• Opportunity to build marketing processes from the ground up
• Work with a network of existing digital products and an active customer base
• Direct impact on growth, retention, and revenue
• Collaboration with a small and flexible team
• Remote cooperation format
• Product details and vertical specifics will be shared during the introduction call.

We are looking for a Head of Revenue Growth. You will own the full revenue engine across a portfolio of mature, monetizing platforms in social discovery and live-streaming, not one funnel, not one channel, but the whole picture. That means P&L accountability, paid acquisition across mobile and web, monetization strategy, product growth experiments, and the unit economics that tie it all together. You will work directly with the CEO, Head of Marketing, Head of DS & AI, and five Product Owners . We move fast, cut through bureaucracy, and give real ownership to people who can handle it. If that sounds like your kind of environment, read on.

About United Tech: We are a global IT product company building the next generation of mobile and web platforms in live-streaming and social networking. Our products connect millions of users across North America, Europe, LATAM, and MENA, and we have been profitable doing it. Founded in Ukraine, operating worldwide, with a market we expect to exceed $206B by 2030. We are not chasing that number, we are already in the middle of it.

In this role, you will

• Own the full revenue funnel and its P&L from acquisition to repeat payments — accountable to ROAS LT0/LT7/LT30 targets and blended payback
• Develop and execute the revenue growth strategy across paid traffic (mobile + web), product growth, and monetization, owning channel mix, budget allocation, and scaling decisions
• Generate, prioritize, and validate growth and monetization hypotheses with Product and Tech, driving prioritization of Product Owner backlogs for growth work
• Lead A/B and multivariate testing across onboarding, activation, paywalls/coin-packs, and pricing
• Own unit economics (CAC, LTV, ARPU, ARPPU, ROAS, payback) and the cohort LTV model; ensure scalable, margin-aware growth given streamer revshare
• Partner with Payments and Risk to maximize payment conversion and approval rates, and expand margin-accretive web/direct billing

• Build revenue dashboards and a single source of truth for performance metrics, with shared metric definitions and transparency across teams

   

It's all about you

• Strong hands-on experience in growth / performance marketing for dating, social discovery, live-streaming, or IAP products, across both mobile apps and web funnels
• Demonstrable strong command of unit economics (CAC, LTV, ARPU, ARPPU, ROMI, payback, contribution margin) — able to build the model, not just read it
• Proven experience scaling paid acquisition on mobile and web: Google, Meta, TikTok, and programmatic/DSP (e.g., Moloco) are a strong advantage
• Solid experience with A/B testing, experimentation frameworks, and funnel optimization
• Strong analytical foundation: SQL and BI tools (e.g., Looker/Tableau), cohort analysis, predictive LTV; working knowledge of mobile attribution/MMP (AppsFlyer/Adjust), web analytics and server-side tracking (GA4, Meta CAPI), web2app deep-linking, and incrementality testing
• Experience managing growth, marketing, or media-buying teams
• Advanced user of Anthropic and OpenAI tools
• Fluent in English (B2+) and Ukrainian

Would be a plus

• Experience in payments, payment product management, or working closely with PSP/acquiring teams

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Interview with the hiring team
• Bar-raising interview
• Reference check
• Offer

Gypsy Collective is looking for a Senior Affiliate Manager to join our team and drive affiliate campaign performance while helping our brands grow through strong and successful partnerships. We are looking for a proactive and partnership-focused specialist who can optimize affiliate performance, build and maintain strong relationships with partners, turn insights into actionable strategies, and identify new opportunities for growth. The ideal candidate combines a results-driven mindset with excellent relationship management skills and is passionate about creating exceptional affiliate experiences.

📅 Your daily adventures include:

• Launch, monitor, and scale campaigns across multiple brands and markets;
• Be the go-to for affiliate partners: resolving requests, ensuring smooth launches, and strengthening long-term relationships;
• Collaborate across departments - from Product and Finance to Design and CRM - to bring campaigns to life;
• Dive deep into performance data, tweak campaigns, and deliver on KPIs;
• Stay ahead of industry trends and competitor moves to keep us on the cutting edge.

🧭 What makes you a great match:

• 3+ years of hands-on experience in affiliate marketing or campaign management (preferably in iGaming);
• A sharp understanding of digital marketing, traffic acquisition, and affiliate ecosystems;
• Strong communication skills - you know how to build trust and keep it;
• Data-savvy with the ability to turn numbers into strategies;
• Tech-friendly mindset: tracking tools, postbacks, landing pages - you speak the language;
• Thrive in cross-functional teams and never shy away from a challenge;
• Self-starter with a results-driven approach.
   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

Gypsy Collective is looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

     📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;
• Follow Responsible Gaming and compliance guidelines.
  
  🧭 What makes you a great match:
• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat/messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Russian / Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day/night).

  
  Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.

• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.

  
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

Gypsy Collective is looking for a VIP Quality Control Manager to join our team and help elevate the quality of communication and service provided to our VIP clients. We are looking for a detail-oriented and people-focused specialist who understands premium customer experience, can identify improvement areas, and help the VIP team maintain exceptional communication standards across all channels.

📅 Your daily adventures include:

• Monitoring VIP Managers’ communication across all customer interaction channels and evaluating service quality;
• Providing detailed and constructive feedback to improve communication style, tone of voice, and customer approach;
• Developing and implementing onboarding plans for new VIP Managers to ensure smooth adaptation and service consistency;
• Creating guides, communication standards, and best practices for working with VIP clients;
• Analyzing weak points in customer communication and suggesting practical improvements and solutions;
• Working closely with the VIP team through regular 1:1 sessions, coaching, and continuous support to improve service quality;
• Participating in the development of VIP customer experience strategy and contributing ideas for service enhancement;
• Ensuring that communication standards align with the company’s premium service expectations and business goals;
• Tracking communication quality trends and identifying opportunities for process optimization and team development.

🧭 What makes you a great match:

• Experience working with VIP clients in gambling, betting, luxury, or similar high-end service industries;
• Strong understanding of premium customer service and personalized communication approaches;
• Ability to provide constructive, actionable, and well-structured feedback;
• Experience building onboarding, training, quality control, or team development processes;
• Excellent communication and interpersonal skills with high attention to detail;
• Strong analytical mindset and ability to identify communication gaps and improvement opportunities;
• Ability to work independently and maintain high quality standards in a fast-paced environment;
• English level: B2+ (required);
• Fluent in Ukrainian;
   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

Our client is a fast-growing AdTech company developing digital advertising solutions for the streaming ecosystem.

The company has built proprietary technology that integrates via API with leading platforms such as Twitch, enabling interactive ad formats directly within live streams. The solution increases audience engagement and creates new monetization opportunities for advertisers and streamers.

Responsibilities:

• Lead the identification, outreach, and onboarding of influencers, securing partnerships that maximize results for both the client and the agency;
• Plan and execute influencer advertising campaigns across platforms including YouTube, Twitch, Kick, TikTok, and Instagram, following the approved marketing strategy and ensuring timely delivery of all campaign assets;
• Track, interpret, and report on campaign data, offering clear insights and data-driven recommendations to boost performance;
• Manage multiple influencer campaigns simultaneously for active clients while contributing to the creation and presentation of proposals for new business opportunities;
• Conduct continuous market research to identify promising influencer channels and meet monthly targets for expanding and diversifying the agency’s influencer network;
• Assess potential influencer collaborations to ensure strong alignment with client branding, messaging, and campaign objectives;
• Develop and suggest creative approaches and tactical improvements aimed at enhancing campaign engagement and conversion outcomes;
• Maintain professional and clear communication in English;
• Organize daily priorities, coordinate cross-team updates, and maintain momentum toward campaign deadlines while ensuring full visibility on negotiation status and performance results;
• Work closely with your line manager to align campaign execution with overarching marketing goals, ensuring a consistent and strategic direction.

Requirements:

• At least 2 years of experience in the iGaming industry, specifically in Tier 1-2 markets;
• Proven success in influencer outreach, negotiation, and managing influencer marketing campaigns;
• Established network of content creators and a proven track record of executing successful influencer campaigns;
• Strong ability to assess influencer fit for brand collaborations and maintain productive relationships;
• Experience working with LATAM markets and the ability to conduct negotiations in Spanish;
• Excellent written and verbal communication skills in English;
• Performance-oriented, with a deep understanding of key metrics and strategies for optimization;
• Strong analytical skills to evaluate campaign results and provide actionable insights;
• Proactive and collaborative mindset, with a focus on delivering measurable results.