Jobs at Djinni

#vacancy #VoIP / #Asterisk Engineer (Fintech) | Remote | $2,000–3,000

Key Requirements

• 3+ years of commercial experience in a relevant role.
• Strong expertise in Asterisk (versions 13 and above).
• Hands-on experience building and maintaining VoIP solutions for contact centers or fintech environments.
• In-depth understanding of SIP and RTP protocols, including NAT and QoS.
• Experience configuring and managing SIP trunks.
• Experience configuring IVR workflows, agent queues, and skill-based routing, including fallback and overflow logic.
• Experience with call recording, CDR, and CEL.
• Strong Linux administration skills (Ubuntu/Debian) in production environments.
• Practical experience securing VoIP infrastructure, including protection against brute-force attacks, Fail2Ban, firewall configuration, ACLs, and rate limiting.
• Experience integrating Asterisk with external systems, including CRM, billing, antifraud solutions, and APIs.
• Experience using AMI / ARI to integrate Asterisk with backend systems.
• Understanding of financial systems requirements, including reliability, auditability, and logging.
• Ability to quickly understand and troubleshoot complex or legacy systems.

Responsibilities

• Maintain and continuously improve the company’s telephony platform.
• Ensure the stable operation of support, collections, and sales communication channels.
• Configure and maintain IVR menus, call queues, and routing logic in line with business processes.
• Integrate the telephony platform with internal services, including CRM, backend systems, and billing.
• Ensure high availability and minimize system downtime.
• Monitor call quality and key performance metrics, including SLA, ASR, and ACD.
• Identify and resolve latency and call-quality issues.
• Optimize system performance and support infrastructure scaling.
• Upgrade and improve the existing VoIP infrastructure.
• Create and maintain technical documentation covering call flows, routing, and integrations.
• Collaborate with cross-functional teams, including backend, support, and security.

We work with international iGaming partners and help Gambling projects build and scale their VIP operations across Tier-1 markets.

We are currently expanding our team and looking for a VIP Team Lead with hands-on online casino experience and a strong understanding of the UK market.

In this role, you will take ownership of VIP operations across partner projects, lead a team of VIP Managers, develop high-value player strategies, and directly impact Retention, LTV, GGR and NGR.

Responsibilities

• Develop and scale VIP operations for online casino projects in the UK market.
• Lead a team of VIP Managers, including task allocation, player portfolio management, KPI tracking and team development.
• Build VIP strategies and player segmentation based on value, deposits, GGR / NGR, LTV and behaviour.
• Develop personalised retention, reactivation and win-back approaches for high-value players.
• Create and optimise individual offers, bonuses, cashback, free spins and loyalty benefits.
• Monitor key VIP metrics including Retention, Churn, LTV, Repeat Deposits, GGR, NGR, bonus cost and profitability.
• Analyse the VIP portfolio to identify churn risks and growth opportunities.
• Ensure a high standard of communication and service across the VIP team.
• Handle complex player requests, complaints and escalations.
• Work closely with CRM / Retention, Product, Payments, Support, KYC and Antifraud teams.
• Build team KPIs, reporting, SOPs and VIP service standards.
• Participate in hiring, onboarding and development of VIP Managers.
• Support the launch of VIP operations for new partner projects when required.

Requirements

• 2+ years of relevant experience in VIP / Retention within iGaming.
• Hands-on experience with online casino and high-value players.
• Previous experience as a VIP Team Lead, VIP Lead, Senior VIP Manager, VIP Manager or in a similar role.
• Hands-on experience working with VIP players in the UK market is required.
• Experience managing a VIP team.
• Strong understanding of LTV, Retention, Churn, Repeat Deposits, GGR, NGR, bonus cost and profitability.
• Experience with VIP segmentation and player portfolio management.
• Experience developing personalised offers, bonus mechanics and retention strategies.
• Good understanding of bonus economics and the commercial impact of VIP incentives.
• Strong analytical, leadership and communication skills.
• Experience working cross-functionally with CRM, Product, Payments, Support and Antifraud teams.
• Good understanding of Responsible Gambling principles.
• English sufficient for working with the UK market and international teams.

Nice to have

• Experience building a VIP function from scratch.
• Experience across other Tier-1 markets.
• Experience working across multiple Gambling projects.
• Experience with CRM automation and personalised VIP communications.

What we offer

• Work with Gambling projects across the UK and other Tier-1 markets.
• Exposure to multiple international partner projects rather than a single product.
• High ownership and direct impact on Retention, LTV, GGR and NGR.
• The opportunity to build VIP processes, KPIs and standards from the ground up.
• The opportunity to build and grow your own VIP team.
• Minimal bureaucracy and fast decision-making.
• Direct collaboration with key product and business teams.
• All necessary tools and resources to build a strong VIP function.

Job Description

• 5+ years of practical experience as a AQA Lead engineer with a strong focus on test automation
• Proven leadership abilities demonstrated through past roles and responsibilities
• Strong analytical and problem-solving abilities; able to identify root causes and propose effective solutions.
• Ability to work independent set up and maintain AQA processes and lead the team of up to 10 QA
• Capability of independently gathering information and defining issues on their own
• Solid knowledge of C#, .NET, and automation frameworks; ability to design scalable and reusable solutions
• Deep understanding of modern test automation patterns, standards, and algorithms
• Knowledge of Playwright will be a plus
• Strong working knowledge of API and microservices testing, including tools such as Postman, Swagger, ReadyAPI; Familiarity with
• RestSharp/HttpClient for REST API integration
• Solid understanding and hands-on experience of relational (SQL) and NoSQL (Cosmos DB) databases.
• Experience testing cloud-based and distributed systems, ideally on Azure (Azure Functions, AKS, Service Bus)
• Familiarity with front-end testing for modern frameworks such as React
• Exposure to D365 (Sales, Service, Power Apps) or willingness to quickly learn domain-specific testing approaches
• Understanding of data validation and testing pipelines (Databricks, dashboards, reference data management, ML-driven models)
• Experience with CI/CD pipelines (Azure DevOps, GitLab or similar) and containerized test execution in Kubernetes (AKS)
• Experience with task/bug tracking and creating/maintaining test documentation (bug reports, test designs, test cases, test reports)
• Analytical mind, problem-solving aptitude, excellent communication skills
• Upper-Intermediate English (spoken and written)
   

Job Responsibilities

Establish and maintain the processes within AQA teams.

Participate in the creation and maintenance of project-level QA artifacts
Design, implement, and maintain automation frameworks for cloud-native and distributed systems (C# stack, Azure environments)
Develop and maintain automated regression and integration test suites for APIs, microservices, and front-end applications
Ensure quality for event-driven systems (Service Bus) and serverless components (Azure Functions)
Plan and manage assigned testing activities, estimate automation efforts, and coordinate with team members to prioritize testing scope
 

Department/Project Description

GlobalLogic is searching for a motivated, results-driven, and innovative Lead AQA engineer to join our project team at a dynamic startup specializing in pet insurance. Our client is a leading global holding company that is dedicated to developing an advanced pet insurance claims clearing solution designed to expedite and simplify the veterinary invoice reimbursement process for pet owners.

You will be working on a cutting-edge system built from scratch, leveraging Azure cloud services and adopting a low-code paradigm. The project adheres to industry best practices in quality assurance and project management, aiming to deliver exceptional results.

We are looking for an engineer who thrives in collaborative, supportive environments and is passionate about making a meaningful impact on people's lives. If you are enthusiastic about building innovative solutions and contributing to a cause that matters, this role could be an excellent fit for you.

Key Responsibilities

• Utilize AI-driven design tools and generative platforms (Figma AI, v0, Midjourney, Galileo, Claude) to brainstorm, wireframe, and prototype UI concepts at unmatched speed.
• Translate business requirements and complex functional needs into intuitive, visually engaging UI/UX designs that simplify information and enhance user trust.
• Design, refine, and maintain scalable, multi-platform Design Systems and component libraries in Figma, maintaining style guides and ensuring seamless developer handoffs.
• Conduct user research, map out user flows, and perform usability testing to track UX metrics (e.g., task success, feature adoption) and validate design decisions.
• Collaborate closely with frontend developers to ensure accurate design implementation, maintaining consistency in design language across web and mobile platforms.
• Work with the product team to optimize user journeys, focusing on accessibility, micro-interactions, and visual engagement in an EdTech and learning environment.

Requirements

• 5+ years of proven experience as a UI/UX, Product, or Interaction Designer across web and mobile application platforms.
• Hands-on proficiency integrating AI workflows into daily design practices (generative image creation, AI-assisted wireframing, prompt-driven UI generation, and user journey synthesis).
• Mastery of design and prototyping tools, primarily Figma (Auto Layout, Variants, Variables, Design Systems, Interactive Prototyping) or Sketch/Adobe XD.
• Strong understanding of responsive design, accessibility standards (WCAG), and ethical design practices.
• Solid understanding of front-end capabilities (HTML5, CSS3/Tailwind, basic JavaScript/Vue/Nuxt) to ensure realistic, developer-friendly design handoffs.
• Strong portfolio demonstrating end-to-end UX research, wireframing, high-fidelity UI design, and design system engineering.
• Language: Full professional proficiency in English (B2+).

Nice-to-Have

• Strong portfolio demonstrating experience in educational platforms, SaaS, or video-based e-learning products.
• Experience creating web assets or interactive prototypes using Webflow, Framer, or low-code builders.
• Knowledge of visual design for paywalls, onboarding flows, and conversion rate optimization (CRO) mechanics.
• Experience designing for AI-native product interfaces (chat interfaces, prompt canvases, generative feedback states).

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we've built one of the largest AI communities in Europe.

About the Role:
We are looking for an Operations Director to the client’s team.
The operations directorate will be built from scratch.
This is a senior build mandate. We are looking for an operator who has consolidated scattered operational functions into a managed directorate before, and who can do it in an organisation that has not previously had documented processes.
 

Responsibilities:
- Build and consolidate the service perimeter.
- Branch network: format, operating standards, cash discipline, limits, service speed.
- Cash logistics and transportation, resource availability across locations.
- Payment infrastructure: consolidation from business lines, legal and electronic rails.
- Customer support, customer experience and the contact centre.
- Define the target operating model for the directorate and build the management team under it.
- Create a single point of resolution for client requests, replacing the current sequential chain of approvals between units.
- Define service levels towards business lines and the commercial function: targets, measurement, impact on remuneration.
- Document and standardise core operational processes where none currently exist.
- Own cost per transaction and the operational cost base.
- Build the performance measurement system for service functions and the reporting behind it.
- Cascade group objectives into operational units.
- Arbitrate priorities between business lines and shared infrastructure.
- Operational readiness for entry into new markets.
- Automation of operational processes together with the product and technology functions.
- Build and develop the operations leadership bench.
 

Requirements:
Must have:
- 12+ years in operations, including 5+ years leading operations in an organisation of 500+ employees.
- Built an operations function from a low base — not inherited a mature one.
- Consolidated operational functions out of business units into a shared directorate, including managing the political resistance that comes with it.
- Managed a distributed network: branches, service points or regional operations.
- Implemented service levels and performance metrics for internal service functions.
- Documented and standardised processes in an environment where none existed.
- Owned operational cost and unit economics of transactions.
- Working English.
 

Nice to have:
- Financial services, banking, payments or a retail network with cash operations.
- Experience with cash handling, cash logistics and custody of valuables.
- Operational support of expansion into new jurisdictions.
- Process automation and systems implementation experience.
 

What the client offers:
- A directorate to design and build from the ground up.
- Direct reporting line to the CEO and a seat at the management committee.
- Full authority over the service perimeter and the mandate to consolidate it.
- A visible, measurable problem to solve with clear commercial impact.

We are looking for a Head of Engineering / CTO with strong engineering experience, product vision, and practical AI expertise to join our client’s team and lead the technical development of their in-production cybersecurity platform.

What Matters to Us

• Hands-on Technical Leadership. You can lead and mentor a team while staying close to the architecture and code. You know how to evolve a live, paying product without breaking production.
• Agentic Development Culture. You actively use and champion AI coding agents and automation workflows. You know how to equip a lean team with AI tools so we can ship at the speed of a much larger organization.
• Fast Product Experimentation. You connect technology to business metrics. You know how to quickly test hypotheses, roll out lean features to real users, measure impact, and iterate fast.
• Applied AI Engineering. You have practical experience building production features with LLMs, AI agents, and automation—balancing output quality, latency, token unit economics, and strict data privacy.
• System & Stack Proficiency. Solid background in JS/TS, Python, modern databases, cloud infrastructure, and enterprise integrations (M365, Google Workspace, SSO/SCIM). You know when to build custom solutions vs. use ready-made services or low-code.
• Security & Enterprise Trust. Selling a cybersecurity product requires a rock-solid platform. You understand multi-tenant data isolation, Zero-Trust principles, and compliance standards (SOC 2, ISO 27001, GDPR, EU AI Act).
• Broad Ownership. In a lean team, you wear multiple hats—comfortably switching between system architecture, DevOps/cloud costs, enterprise security calls with clients, and day-to-day delivery.

Your Focus

• Velocity & Agentic Workflows: Maintaining an AI-first engineering process that maximizes the speed and quality of our lean team.
• Product Experiments & AI Features: Building and testing new AI-driven simulations, coaching workflows, and risk analytics to drive revenue growth.
• Architecture & Reliability: Keeping our production platform secure, scalable, and cost-efficient as our customer base grows.
• Business & Enterprise Support: Partnering with founders on product strategy, roadmap, and technical due diligence with enterprise customers.

Nice to Have

• Experience in Cybersecurity, B2B SaaS, or EdTech / Security Awareness.
• Track record of scaling a post-revenue product with a small team.
• Experience passing SOC 2 / ISO 27001 audits or enterprise CISO security reviews.
• Your own founder or startup background.

What We Offer

• Mature Product, Zero Bureaucracy: Work on a live, profitable product with real customers and fast decision-making.
• Strategic Influence: Direct partnership with the founders and full ownership of the technical and AI vision.
• Remote & Flexible: Full-time or part-time/fractional engagement in a fully remote format.
• Individual Terms: We will tailor the collaboration format, compensation, and potential equity/bonuses to fit your goals. We are open to your proposals.

A large-scale consumer mobile application with millions of active users required a robust testing strategy to ensure stability, performance, and seamless user experience. Testing efforts focused on both iOS and Android platforms, covering functional validation, UI/UX consistency, geolocation features, and real-time interactions.

Responsibilities

• Contribute as a key member of a world-class Android Engineering and QA Automation team.
• Design, implement, and maintain automated test cases and frameworks in Kotlin, JUnit, Espresso.
• Own the quality lifecycle: identify issues, file and track bugs in Qase(or similar systems), and drive them to resolution.
• Collaborate closely with Android engineers to ensure application code is testable and automation-friendly.
• Build and maintain in-house tools for test parallelization, network mocking, and custom reporting.
• Perform peer code reviews, ensuring robust test coverage and reliable CI pipelines.
• Drive improvements to the CI/CD ecosystem, ensuring scalability, maintainability, and speed of test execution.
• Explore and integrate AI-assisted development approaches to enhance test generation, workflow optimization, and CI/CD practices.
• Actively participate in Agile ceremonies – daily standups, sprint planning, retrospectives, and showcases.

Skills Required

• 2+ years of experience as an SDET, QA Automation Engineer, or related role, with a strong focus on Android application testing.
• Proficient in Kotlin and the Android SDK, with strong debugging and troubleshooting skills.
• Hands-on experience with JUnit, Espresso and UI automation.
• Experience with dependency injection frameworks (Dagger/Hilt) and API testing using Retrofit.
• Familiarity with Jetpack libraries and modern Android development best practices.
• Strong experience with Git/GitHub, familiar with both Gitflow and trunk-based development.
• Knowledge of SOLID principles and ability to apply them in test framework design.
• Ability to apply or readiness to adopt AI-driven testing practices, including test generation and workflow automation.
• Strong English communication skills

About the Role & Team
We are seeking a Forward-Deployed AI Architect to help our enterprise customers radically accelerate and modernize their software delivery lifecycle. In this elite, high-impact role, you will embed directly with customer engineering teams to prove the value of AI-led engineering through hands-on architecture, agentic workflows, and measurable delivery outcomes.
This role is designed for senior architects and builders who sit at the intersection of core enterprise software architecture and cutting-edge AI engineering. You will help customers transition from traditional, ticket-bound Scrum cycles toward intent-driven, increasingly autonomous delivery models where AI tools, agents, and human governance seamlessly turn business intent into production-ready software.


Candidate Profile: Qualifications & Experience
Must-Have Attributes
- Experience: 15+ years of proven experience across software engineering, architecture, product/platform engineering, or solution architecture, backed by a strong track record of product-side delivery.
- SDLC Mastery: Deep, foundational understanding of enterprise software architecture, DevSecOps pipelines, Agile/Scrum frameworks, and the broader product lifecycle.
- Hands-on AI Fluency: Direct, practical fluency with AI development tools, IDE-based AI assistants, agentic workflows, and AI-enabled software delivery. You must possess the ability to build, evaluate, and deeply explain working AI solutions.
- Modern AI Tech Stack: Experience leveraging tools and frameworks such as Claude Code, Cursor, Windsurf, GitHub Copilot, LangChain, AutoGen, LlamaIndex, Semantic Kernel, MCP (Model Context Protocol), RAG, and vector databases.
- Hands on in Retrieval Augmented Generation (RAG), Vector Databases, Evaluation Frameworks, Prompt Engineering, Tool Calling, Function Calling, Multi-agent orchestration, AI Observability

Good-to-Have Skills
- Customer-Facing Excellence: Prior experience in high-touch, customer-facing technical roles (e.g., Forward-Deployed Engineer, Principal Solutions Architect, Field Engineer, or Pre-Sales Engineering Leader).
- AI Governance & Security: A strong grasp of AI governance models, human-in-the-loop controls, responsible AI frameworks, observability, and production readiness for AI-enabled enterprise systems.

Job Responsibilities

Key Responsibilities
1. Client Engagement & Strategic Architecture

- Identify AI Opportunities: Work directly with customer engineering, product, architecture, and executive teams to diagnose SDLC bottlenecks and map out high-value areas for AI-led acceleration.
- Design & Build Proofs of Concept: Act as a hands-on builder to design, develop, and deliver working proofs utilizing modern AI engineering tools, agentic workflows, and automation frameworks.
- Lead the Intent-Driven Transition: Guide clients away from rigid, manual sprint mechanics toward fluid, intent-driven delivery loops capable of autonomously generating plans, code, tests, documentation, and validation artifacts.

2. Value Measurement & Executive Alignment

- Quantify AI Impact: Define, measure, and report on hard engineering acceleration outcomes, including reduced cycle times, faster story-to-code conversion, improved automated testing, and accelerated code reviews.
- Technical & Executive Presentation: Communicate complex technical approaches, agentic architectures, proof results, and long-term adoption strategies to both engineering teams and C-level stakeholders.

We are looking for an experienced Founding Sales Development Representative (SDR) to build and scale an outbound sales function from the ground up.

Our client specializes in AI engineering, intelligent automation, AI agents, and custom AI solutions, helping businesses leverage AI to improve their operations and solve complex business challenges.

As the first dedicated outbound sales professional, you'll work directly with the founder and a highly skilled technical team to establish a predictable pipeline of qualified B2B opportunities across international markets, including the US, UK, and Europe.

This is more than a traditional SDR role. You'll have the freedom to build the outbound process, experiment with new approaches, select and implement tools, and use AI-powered automation to make prospecting more efficient.

We're looking for someone who combines strong outbound sales skills with a data-driven mindset, enjoys working independently, and knows how to turn a sales strategy into a repeatable process.

If you're proactive, analytical, and excited about the intersection of AI and B2B sales, this could be an excellent opportunity to make a meaningful impact.

Responsibilities

• Build and optimize the outbound sales process from scratch, creating repeatable workflows for prospecting, outreach, qualification, and follow-up.
• Plan and execute multichannel outbound campaigns through LinkedIn and cold email, including structured, multi-step outreach sequences.
• Research and identify ideal customer profiles, target industries, relevant companies, and key decision-makers.
• Build and manage qualified prospect lists using LinkedIn Sales Navigator, Apollo, Clay, and similar tools.
• Identify buying signals, including company funding, hiring activity, business expansion, entry into new markets, and product launches.
• Write compelling cold emails, LinkedIn messages, outreach sequences, and calls to action tailored to different audiences and business needs.
• Manage and maintain Pipedrive CRM, ensuring accurate pipeline stages, activity records, follow-ups, and next steps.
• Use AI tools to improve prospect research, personalize outreach, automate repetitive tasks, and increase sales productivity.
• Run A/B tests on messaging, offers, subject lines, and outreach strategies to improve response rates and conversion.
• Qualify prospects based on their business challenges, existing solutions, budget, decision-making process, and purchasing timeline.
• Book qualified meetings and provide the sales team with clear prospect briefs, including relevant research, identified pain points, and potential opportunities.
• Follow up consistently with prospects and re-engage leads whose purchasing decisions have been postponed.
• Track key sales metrics, monitor funnel performance, and provide regular reporting on outreach activity, conversion rates, and qualified opportunities.
• Continuously identify opportunities to improve sales processes, automation workflows, and campaign performance.

• Collaborate directly with the founder on go-to-market strategy, positioning, target markets, and pipeline development.

   

Requirements

• 3+ years of experience in B2B sales, sales development, business development, or outbound lead generation.
• Proven experience executing outbound sales campaigns through LinkedIn and cold email.
• Strong copywriting skills, with the ability to create personalized, persuasive outreach messages that generate responses.
• Hands-on experience with prospecting and sales tools such as LinkedIn Sales Navigator, Apollo, Clay, Pipedrive, Closely, or similar platforms.
• Experience managing multistep outreach sequences and maintaining an organized CRM pipeline.
• Understanding of sales funnel metrics, KPIs, conversion rates, and data-driven campaign optimization.
• Comfortable using AI tools such as ChatGPT, Claude, or similar solutions for prospect research, personalization, and productivity.
• Ability to independently research target markets, identify relevant prospects, and build qualified lead lists.
• Experience communicating with international B2B clients, ideally in the US, UK, and European markets.
• Upper-intermediate English or higher, with strong written communication skills and the ability to communicate confidently in a professional environment.
• A proactive, analytical, and results-oriented mindset, with the ability to take ownership of tasks and work independently.

• Willingness to experiment, test new approaches, and continuously improve outbound performance.

   

Nice to have

• Experience selling AI services, AI agents, intelligent automation, or custom AI engineering solutions.
• Familiarity with enterprise AI, document intelligence, Voice AI, or AI-powered business automation.
• Experience working with AI development companies, IT service providers, or B2B technology consultancies.
• Experience building an outbound sales function or significantly improving an existing prospecting process.
• Knowledge of AI-powered sales automation and workflow tools such as n8n, Make, or Zapier.
• Experience with advanced prospect research, buying-intent signals, and lead enrichment using Clay or similar platforms.
• Familiarity with email deliverability, outreach personalization, campaign segmentation, and sales experimentation.
• Experience developing outbound strategies for new markets or customer segments.

• Strong interest in AI technologies and their practical applications in business.

   

What You'll Get

• The opportunity to build from scratch. Design and establish the company's first structured outbound sales function without legacy processes or unnecessary bureaucracy.
• Direct collaboration with the founder. Contribute to go-to-market strategy, discuss ideas directly with decision-makers, and see the impact of your work.
• Freedom and autonomy. Take ownership of your campaigns, experiment with new approaches, and develop processes that work.
• AI-driven sales innovation. Explore how AI tools and automation can improve prospecting, personalization, and sales productivity.
• A skilled technical team. Work alongside experienced professionals developing AI engineering and automation solutions for business clients.
• International market exposure. Help develop business opportunities across the US, UK, and European markets.
• Performance-based earning potential. Compensation includes a base component and performance-based incentives tied to sales development results.

• Room for professional growth. Develop your expertise in outbound strategy, AI-powered sales automation, and go-to-market execution, with the potential to grow into a broader sales leadership role as the function expands.

   

Who Will Thrive in This Role

This role is ideal for an independent, data-driven outbound sales professional with a builder mentality.

You're comfortable taking an idea and turning it into an actionable process. You know how to research prospects, write outreach that resonates, analyze campaign performance, and improve results based on data rather than guesswork.

You don't need a fully developed sales playbook or constant supervision. Instead, you enjoy finding better ways to work, experimenting with new tools, and taking ownership of your results.

You're also curious about AI and eager to explore how emerging technologies can make sales processes smarter, more efficient, and more scalable.

You'll work closely with the founder, have the freedom to shape the outbound strategy, and play a key role in establishing the company's sales foundation.
 

If you're ready to build an outbound sales engine from the ground up and help bring AI-powered solutions to businesses worldwide, we'd love to hear from you!

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Sales Manager to join our team!

Requirements:

- Strong understanding of sales techniques (SPIN, RAIN, etc);
- Strong understanding of performance marketing, including paid traffic, CPA/RevShare models, funnels, KPIs, LTV, and ROI;
- High level of proficiency in working with client selection criteria;
- Knowing how to analyze potential customer and being able to change a sales strategy;
- Ability to conduct consultative sales calls, present services, and clearly communicate value propositions;
- Confident spoken and written English;
- Strong discipline in CRM usage, pipeline management, and sales forecasting;
- Experience working with different types of clients, from small businesses to large iGaming operators;
- Strong understanding and relevant experience with attending conferences.

Will be plus:

- Existing network of contacts within the iGaming industry;
- Experience selling performance-based models (CPA, RevShare, Hybrid);
- Participation in iGaming conferences (SiGMA, iGB, SBC, etc.);
- B2B sales experience in iGaming, digital marketing, media buying, or affiliate marketing.

Soft Skills:

- Ability to quickly navigate complex and non-standard situations;
- Strong relationship-building and client management skills;
- Ability to work effectively in a fast-paced, high-communication environment;
- Strategic thinking combined with a hands-on approach.

Responsibilities:

- Prospect and acquire new iGaming clients (brands and operators);
- Conduct initial discovery calls and qualify leads;
- Present the agency, its services, and case studies;
- Develop tailored marketing strategies based on client goals, channels, business models, and budgets;
- Close deals, launch partnerships, and drive upsell opportunities;
- Coordinate with media buying, affiliate, and operations teams;
- Manage CRM, track deal stages, and maintain accurate sales forecasts;
- Participate in industry conferences and work with inbound and offline leads.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills Description:

- 6+ years of commercial experience with Java
+ 2+ years of experience with Spark
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

Welcome to Drawer.AI!
 

• What we do: AI-driven workflows that let estimators pull quantities and costs from complex PDF drawing sets.
• Stage: Seed-funded, revenue-generating, aiming for a Series A in 2026.
• Why join now: Real customers are pushing our roadmap faster than our current team can build.
   

We’re looking for a Customer Success Specialist to work closely with our customers, help them succeed with the product, and be their main point of contact.
 

Key Responsibilities:

• Communicate with customers via chat, calls, and async messages.
• Onboard new customers, guide them through product setup, and help them successfully complete their first steps with Drawer.AI.
• Run onboarding sessions, demos, and customer meetings.
• Review screen and call recordings to understand customer needs.
• Help customers adopt the product and get real value from it.
• Share customer feedback with Product and Sales teams.
 

Requirements:

• 2+ years of experience in Customer Support, Customer Success, or a similar role.
• Confident customer communication via chat and calls.
• Excellent spoken and written English.
• Comfortable working in a customer-facing role.
• Availability to work until 12:00 AM Kyiv time.
 

Nice to have:

• Experience with US-based customers.
• SaaS or startup background.
 

Join our stellar team at Drawer.AI, where excellence meets opportunity! Enjoy a competitive salary, career growth opportunities, and a work environment we’re proud of. Build a better future with us!

SaaS Account Executive — Ranktracker
 

Remote • B2B SaaS Sales • Inbound Leads + Outreach

Ranktracker is a global SEO software platform used by businesses, agencies and enterprise customers worldwide.
 

We get hundreds of new sign-ups every day and we're looking for an experienced salesperson to turn those users and companies into paying customers.
 

This isn't a role where you'll spend all day searching for random cold leads.
 

You'll have a constant flow of new sign-ups, trial users and companies already showing interest in Ranktracker. Your job is to contact them quickly, understand what they need, demonstrate the platform and close the sale.
 

Your role:

• Call new sign-ups and trial users
• Proactively reach out to high-value prospects
• Follow up by phone and email
• Qualify opportunities and identify buying intent
• Run product demos
• Convert users into paid subscriptions
• Upsell existing customers onto larger plans
• Sell to small businesses, agencies and enterprise customers
• Build relationships with larger accounts
• Negotiate and close larger SaaS deals
• Manage your own sales pipeline and follow-ups
• Work directly with the founders and product team
 

We're looking for someone with:

• Proven B2B sales experience
• SaaS or software sales experience
• Excellent spoken and written English
• Confidence speaking with customers on the phone and video calls
• Experience running demos and closing deals
• Strong follow-up and negotiation skills
• Ability to work independently in a remote environment
• A results-driven mindset
 

Experience in SEO, digital marketing or MarTech is a bonus, but isn't required.
 

The opportunity:

Ranktracker already generates hundreds of new sign-ups every day.

We need someone who can turn that demand into revenue.

You'll work with everything from small businesses purchasing standard subscriptions to agencies and enterprise companies requiring larger plans, API access and custom packages.

There is significant room to grow accounts rather than simply process inbound orders.
 

Compensation:

Base salary + uncapped commission + performance bonuses.
 

The more revenue you generate, the more you earn.
 

This is a fully remote position.
 

We're looking for someone proactive who is comfortable picking up the phone, chasing opportunities, running demos and asking for the sale.
 

If you're good at turning interested prospects into paying SaaS customers, we want to hear from you.

SaaS Sales Executive — Ranktracker
 

Katowice • In-house • B2B SaaS Sales
 

Ranktracker is a global SEO software platform used by businesses, agencies and enterprise customers worldwide.
 

We get hundreds of new sign-ups every day and we're looking for an experienced salesperson to work from our Katowice office and turn those sign-ups into paying customers.
 

You won't be starting from zero or spending all day hunting for random leads. You'll have a constant flow of people and companies already signing up and showing interest in Ranktracker.
 

Your role:

• Call new sign-ups and trial users
• Follow up by email and phone
• Qualify leads
• Run product demos
• Convert users into paid subscriptions
• Upsell customers onto larger plans
• Sell to small businesses, agencies and enterprise customers
• Follow up consistently and close deals
• Manage your sales pipeline
• Work directly with the founders and product team
 

We're looking for someone with:

• B2B sales experience
• Strong spoken and written English
• Confidence on the phone
• Experience closing deals
• Good follow-up and negotiation skills
• SaaS or software sales experience preferred
• SEO / marketing experience is a bonus, but not required
 

The opportunity:

Ranktracker already generates hundreds of sign-ups every day.

We need someone whose job is to turn that demand into revenue.

You'll be selling everything from standard monthly subscriptions to larger agency and enterprise packages.
 

Compensation:

Base salary + commission + performance bonuses.
 

The better you sell, the more you earn.
 

This is an office-based role in Katowice.
 

If you're good at calling leads, running demos, following up and
 closing software sales, we want to hear from you.

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1–3 markets worldwide.

We are looking for an experienced Head of VIP to lead and further develop the VIP direction across two iGaming projects.

This is a hands-on leadership role for someone who understands VIP management from the inside and can combine team leadership, player management, process development, and commercial focus.

You will take ownership of the existing VIP function, strengthen current processes, develop the team, and drive the further growth of the VIP player base and product.

🎯 What You'll Do

• Lead and develop the VIP team across two projects.
• Oversee day-to-day VIP operations and ensure high standards of player management.
• Develop the existing VIP player base and identify opportunities for further growth.
• Support the team in managing key and high-value players and complex player cases.
• Develop and improve VIP processes, workflows, and service standards.
• Improve VIP offers, campaigns, communication, and personalized player approaches.
• Monitor VIP and team performance and identify areas for improvement.
• Set clear priorities and ensure effective execution across the VIP function.

• Collaborate closely with CRM, Product, BI, Payments, and other teams on VIP initiatives.

   

🔎 What We're Looking For

• Proven experience in VIP management within iGaming.
• Previous experience leading a VIP team or function.
• Strong hands-on understanding of VIP and high-value player management.
• Experience building and improving VIP processes and team workflows.
• Good understanding of player behavior, retention, engagement, and VIP service.
• Strong leadership and people management skills.
• Commercial mindset and confidence working with VIP performance data.
• Ability to combine strategic thinking with hands-on involvement.
• Strong communication, decision-making, and problem-solving skills.

• High level of ownership and autonomy.

   

💼 What We Offer

• We work remotely: Mon-Fri, from 10:00 to 19:00 (UTC+2)
• Paid vacation and sick leave 
• Competitive salary 
• Participation in company internal events .
• Freedom from micromanagement and rigid hierarchies 
• As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

🔥 Interested?

If you're an experienced VIP professional who enjoys working with players, developing a team, and improving the VIP experience, we'd love to hear from you.

Send us your CV and let's talk! 🚀