Jobs at Djinni

Full-time · Remote
 

We’re hiring a Senior Full Stack User Acquisition manager to own paid acquisition across multiple channels for a single, fast-growing brand in the women’s health space.
 

You will be managing an ecosystem product, a sanctuary for every woman who’s tired of pain, being dismissed and overwhelmed, supported by a dedicated team that builds funnels, creatives, and offers for you. Your role is to place those assets into the right channels, make smart optimization decisions daily, and scale what works.
 

The company operates a digital health product that improves quality of life for thousands of women across English-speaking markets. The product is proven, highly rated, and already supported by significant monthly ad spend. The goal now is to scale this further with a strong, hands-on growth marketer at the helm.
 

What You’ll Do

• Manage and scale campaigns across Meta, Google Search, and YouTube
• Test and expand into TikTok and Native (training on Native provided)
• Run structured creative testing cycles weekly
• Monitor CPA, CPM, CPC, and CVR
• Collaborate closely with the Creative Strategist and CRO team to test new ideas

You will not be responsible for building funnels or producing creatives.

Your focus is on execution, optimization, and scaling.
 

What We’re Looking For

• 2–3+ years of hands-on experience with Meta and Google Ads
• Background in e-commerce/welltech/healthtech or direct response marketing
• Strong understanding of modern creative testing approaches, advertorials, VSLs, whitelisting, and bidding strategies
• Analytical mindset and comfort working with performance data daily
• Proactive communicator who takes ownership and works with attention to detail
   

Nice to Have

• Experience with subscription apps or web-to-app funnels
• Exposure to TikTok Ads or Native advertising
   

How the Team Works

• Dedicated team: PPC Specialist, Funnel Builder, Copywriter, Creative Strategist, and Video Editors
• Daily communication via Slack
• Weekly Zoom meeting
• Daily, weekly, and monthly reporting (spreadsheets and Loom updates)
• Required overlap: 9am–12pm PST
   

What’s Offered

• Base salary
• Quarterly bonus: $5,000–$15,000, based on performance
• 3 weeks paid vacation
• Fully remote
• High standards, fast execution, and a product with meaningful impact

About the Company

An ambitious SBSB FinTech Lawyers company that combines advanced financial technology and legal knowledge is looking for a Senior Sales Manager!

We help clients navigate the complex world of finance and law by providing innovative solutions in leading industries.

This role combines sales team supervision (60%) with personal sales (40%).

We are looking for a sales leader, not just a strong individual contributor — someone who can manage people, processes, and results while actively participating in strategic sales.

Key Responsibilities

1. Sales Team Management (≈60%)

- Supervise and manage the sales team: goal setting, KPI control, and performance tracking.
Ensure high-quality lead handling, client communication, and deal execution.

- Own and manage the sales pipeline in CRM: data quality, deal stages, forecasting, and bottleneck analysis.

- Analyze the sales funnel (Lead → Deal), conversion rates, and lost deals.

- Onboard, train, mentor, and support junior and middle sales managers.

- Conduct regular 1:1s, call and deal reviews, and quality control sessions.

- Participate in building and improving sales processes, scripts, playbooks, and standards.

- Prepare regular reports and sales forecasts (monthly / quarterly).

2. Personal Sales & Business Development (≈40%)

- Personally attract new B2B clients, focusing on complex and high-value deals.

- Initiate first contact via cold outreach, LinkedIn, partnerships, and networking.

- Lead negotiations, meetings, and presentations together with the company’s lawyers.
Close complex deals involving multiple decision-makers.

- Build and maintain long-term relationships with key and top-tier clients.

- Represent the company at industry events, conferences, and business meetings.
- Actively use LinkedIn for lead generation, content, and personal branding.

Requirements

- 3+ years proven experience in B2B sales.

- 1+ years proven experience team management .
Mandatory experience in managing or supervising a sales team.
- Strong hands-on experience with CRM systems (pipeline management, analytics, reporting).

- Excellent negotiation and closing skills for complex B2B deals.

- Solid understanding of sales scaling: processes, people, and analytics.

- English level: B2+ (spoken and written).

- Experience in FinTech, Legal, Crypto, or Financial Services is a strong advantage.
- Leadership mindset, structured thinking, ownership, and result-oriented approach.

What We Offer

- Fully remote work format

- Competitive compensation: fixed salary + performance-based bonus (linked to team and personal results).
- Clear horizontal and vertical growth opportunities.

- Access to internal training and development programs.

- Comprehensive health insurance.

 

Join us as a Partnership Manager!

We are currently seeking an experienced individual to foster and manage our company's partnerships. If you have a strategic mindset, thrive in collaborative settings, and possess a proven history of partnership management in fintech, we would love for you to be a part of our team.

Experience in fintech, crypto, or finance is required.

Requirements:

• Minimum 3 years of partnership management experience, with at least 1 year in fintech
• Proven experience attending and working at industry conferences, including partner prospecting and lead generation
• Excellent communication and negotiation skills – ability to articulate value propositions and establish clear partnership terms
• Analytical skills for partner identification and collaboration opportunities
• Capability to develop and implement motivational programs for partners
•  

Responsibilities:

• Identify potential partners, focusing on high-potential market segments
• Develop attractive cooperation terms for partners, including commissions and bonuses
• Organize meetings, negotiations, and presentations to establish clear cooperation terms
• Implement motivational programs to stimulate partner activity and client acquisition
• Participate in industry events and conferences to expand the partner network and promote our company
• Monitor markets for new trends, opportunities, and competitors
•  

We offer:

• Full-time remote work
• Competitive salary and motivation system
• Opportunities for professional growth
• Dynamic team environment
• Participation in improving sales processes
• Corporate training and payment for individual training
• Medical insurance

Client

Our client is a large international manufacturing company listed in the S&P 500 and operating within a complex, multi‑site global environment. As part of a Data Strategy Development initiative, the organization is working to define a clear, pragmatic, and scalable data strategy aimed at improving decision‑making, reducing manual processes, strengthening data ownership, and laying a solid foundation for future analytics and digital transformation. The engagement is currently focused on strategy definition and is expected to progress into platform and analytics implementation phases.

Position overview

The Senior Data Engineer supports the Data Solutions Architect during the strategy phase by validating technical assumptions and assessing the feasibility of the proposed data architecture. The role focuses on hands-on analysis of existing data assets, data pipelines, and data quality, as well as targeted proofs of concept to reduce technical and delivery risk without full production implementation.

Responsibilities

• Review and inventory existing data assets across enterprise and operational systems
• Assess data quality and availability for priority business and analytics use cases
• Validate feasibility of proposed data architecture and integration approaches
• Analyze data sourcing options from ERP, manufacturing, logistics, and BI systems
• Identify technical complexity, risks, and mitigation options
• Develop lightweight proofs of concept to validate data availability or transformation approaches
• Provide technical inputs into the implementation roadmap and sequencing

Requirements

• 5+ years of experience in data engineering within analytics-focused environments
• Hands-on expertise with Azure and Snowflake ecosystems
• Experience assessing existing data pipelines and data quality challenges
• Strong understanding of data integration, transformation, and modeling concepts
• Ability to balance hands-on technical work with strategic architecture validation
• Experience working closely with architects and strategy teams

Nice to have

• Experience in manufacturing or industrial data environments
• Familiarity with SAP ECC / SAP BW, ERP, and operational systems
• Experience with Power BI datasets, Qlik Sense, Alteryx, ExQL
• Experience contributing to strategy-phase or pre-implementation initiatives

Admiral Studios is an IT outsourcing company specializing in product development, MVPs, AI solutions, and web app development, as well as mobile development, UI/UX, and SEO. We use the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress. We work with clients in Europe, the US, the UK, and Canada 🌍.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for an Account Manager ⭐️ to strengthen our team and ensure long-term success with our growing number of clients. If you’re passionate about building relationships, proactive in solving challenges, and eager to deliver high-level client service — this is your opportunity.
As a part of our client success team, you’ll get support in your professional development and the chance to work with international projects.

For a perfect match, we expect 🎯

• 1+ years of experience as an Account Manager in an IT outsourcing company
• Strong communication and negotiation skills
• Experience working with US/European clients
• Experience in contract management, pricing, and invoicing
• Understanding of web development, SEO, and UI/UX design processes
• Proficiency in CRM tools (HubSpot, Asana, or similar)
• Project management and coordination skills
• High level of responsibility and organizational skills
• English level: B2 or higher

Nice to have 💎

• Basic technical knowledge
• Experience working in startups or digital agencies

Duties & Responsibilities 💼

• Build and maintain strong relationships with clients (startups, SMBs)
• Work closely with Sales and Delivery teams
• Negotiate contracts, rate increases, and pricing to maximize revenue and client retention
• Participate in client meetings, provide project updates, and resolve issues proactively
• Upsell / cross-sell by identifying client needs and offering additional services
• Prepare invoices, reports, and financial performance tracking
• Ensure smooth communication between clients and internal teams

Why Join Admiral Studios?

⭐️Growth-Oriented Environment — value efficiency, flexibility, and results.

🤝Team Spirit — Regular corporate online & offline events to keep the team connected
📚Professional Development Support — we provide:

• A structured Performance Review system.
• Access to an internal knowledge library.
• Career growth opportunities with a clear development plan.
• A budget for improving work processes and implementing new ideas.

🧘Work-Life Balance — Enjoy a flexible work schedule and a fully remote work model.
✅Paid Time Off — 20 vacation days + 10 sick leave days per year.

Hiring steps:
Screening — Test Task — Tech Interview — СEО Interview — Job Offer

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don’t forget to provide your Telegram nickname for contact.

Client

Our client is a large international manufacturing company listed in the S&P 500, operating a complex, multi-site global environment. As part of a Data Strategy Development initiative, the organization is defining a clear, pragmatic, and scalable data strategy to improve decision-making, reduce manual processes, strengthen data ownership, and establish a strong foundation for future analytics and digital transformation. The engagement focuses on strategy definition and is expected to continue into platform and analytics implementation phases.

Position overview

The Data Solutions Consultant provides strategic oversight and expert advisory support throughout the Data Strategy engagement. The role ensures alignment with industry best practices, modern data and analytics trends, and proven transformation frameworks.

This position acts as a senior expert advisor across architecture, governance, operating model, and value realization topics validating strategic decisions, challenging assumptions, and guiding the team and client stakeholders on complex data transformation questions.

Responsibilities

• Provide strategic oversight across all Data Strategy workstreams (business, technology, governance, operations)
• Ensure alignment of the data strategy with industry best practices and modern data & analytics trends
• Advise on complex data governance and operating model design challenges
• Validate current-state assessment findings and strategic conclusions
• Review and challenge proposed architecture, governance, and operating model approaches
• Validate use case prioritization and value realization logic
• Advise on change management and adoption approaches for enterprise data programs
• Support risk identification and mitigation at strategy and model design level
• Contribute to and shape executive-level Data Strategy messaging and narrative
• Provide expert input into strategic principles, guardrails, and decision frameworks

Requirements

• Extensive experience in data strategy, data governance, and analytics transformation programs
• Proven advisory or consulting background in enterprise data initiatives
• Strong knowledge of industry best practices and data transformation frameworks
• Experience advising senior and executive-level stakeholders
• Ability to evaluate and validate strategic solution approaches across multiple domains
• Strong strategic thinking and structured problem-solving skills
• Experience with enterprise-scale data and analytics operating models

Nice to have

• Experience in manufacturing or industrial enterprise environments
• Background in large-scale data or digital transformation programs
• Familiarity with Azure, Snowflake, and modern cloud data platforms
• Experience contributing to executive-level strategy reports and board-level materials
• Consulting or principal-level advisory experience in global organizations

We are rapidly growing and looking for an Account Manager to join our  Paycord   team and take responsibility for managing relationships with payment providers, streamlining account setup processes, and improving operational efficiency.
This role involves close interaction with cross-functional teams, ensuring smooth integration and supporting the expansion of our provider network.

You would be running such tasks as:

• 1+ years of experience in account management, provider relations, or operations management (preferably in fintech, PSP, or payments).
• English — Intermediate+ (sufficient for business communication).
• Strong communication and interpersonal skills.
• Problem-solving mindset, proactive attitude, and ability to handle uncertainty.
• Strong multitasking, time management, and planning skills.
• Attention to detail and result-oriented mindset.

Required skills and expertise:
         Provider Communication & Account Management

• Act as the primary point of contact for all provider-related matters;
• Maintain strong relationships with existing providers, ensuring smooth communication and timely issue resolution;
• Support day-to-day provider operations, including performance monitoring and reporting;
  Account Setup & Operations
• Manage and oversee the full setup process for new accounts;
• Collaborate with cross-functional teams (BizDev, Payments Integration, Operations, Finance) to ensure account activation meets all business requirements;
• Troubleshoot and resolve issues during setup, providing proactive solutions;
   Reporting & Analytics
• Create and maintain detailed reports on accounts using Google Sheets;
• Provide stakeholders with real-time data on account status, provider performance, and operational efficiency;
• Analyze data and deliver insights and recommendations for improvements;
   Process Improvement
• Continuously review and optimize account setup processes to reduce time-to-launch;
• Identify and implement solutions for automation and efficiency;
• Proactively propose improvements to reduce manual work and increase accuracy;

Nice to have:

• Relevant experience in fintech, PSP, or payments;
• Proficiency in Google Sheets, Excel, and other reporting tools;
• Basic knowledge of Spanish;
• Bachelor’s degree in Business Administration, Marketing, Finance, or related field.

We offer:
Care for your health and well-being
 

• 100% paid sick leaves;
• 20 working days of paid vacation;
• Comprehensive medical support;
• Benefits Cafeteria (budget for gym, dental services, psychological support, etc.);
• Corporate gifts and events.

Professional Growth & Development:
 

• Competitive salary with annual salary promotions;
• Annual budget for professional courses, conferences, workshops, and books;
• Access to internal training courses;
• Collaborate with a team of professionals and opportunities to share knowledge.

Corporate Culture:
 

• Dynamic, result-oriented work environment;
• Ability to influence product development at an early stage;
• Openness to new ideas and approaches, fostering healthy team discussions;
• No “red tape” culture, encouraging innovation and creativity.

Candidate journey:
HR Interview ->Final Interview

We are looking for a designer with proven experience in producing advertising creatives for mobile applications to support our paid acquisition efforts on Meta (Facebook and Instagram).

The project is a mobile subscription-based application with an active performance marketing strategy and continuous creative testing.

Responsibilities:

• Create static and video ad creatives for Meta platforms (Feed, Stories, Reels)
• Develop multiple creative variations based on different hooks and approaches
• Conduct competitor analysis and monitor current creative trends
• Propose new creative concepts based on market insights and trend analysis
• Optimize and update creatives based on campaign performance data
• Collaborate with the marketing team on a regular basis

Requirements:

• Practical experience in producing ad creatives for mobile applications
• Understanding of performance-oriented creative principles for Meta Ads
• Experience with competitor research and trend analysis
• Ability to work efficiently in a testing-driven environment
• Proficiency in Figma, Photoshop, After Effects, or equivalent tools
• Portfolio demonstrating relevant advertising creatives

Nice to have:

• Experience with subscription-based products
• Experience creating UGC-style or short-form video creatives
• Familiarity with A/B testing of advertising creatives

We invite an experienced Head of Sales to join a team working on existing products for our customers.
Location: Ukraine, remote, full-time.

Requirements:

• 4+ years in IT sales (outsourcing / outstaffing)
• Experience with EU & US clients
• Knowledge of Web, Mobile & Design services
• English B2+
• Experience managing sales teams & closing complex deals

What you’ll do:

• Build & scale sales in Europe & US
• Own full sales cycle: lead → negotiation → close → handover
• Develop outsourcing & outstaffing offerings
• Lead, mentor & motivate sales team
• Optimize sales funnels & channels (LinkedIn, Upwork, cold outreach)

What we offer:
    •    Key role with strategic impact on company growth
    •    Competitive base + bonus structure
    •    Remote / flexible schedule
    •    Work with international clients and exciting projects

Schedule: Tuesday–Saturday, from 8:00 AM to 4:00 PM (to cover the Australia GEO)
Bonuses: Performance-based bonus system is available

We’re looking for a friendly and communicative Contact Center Operator to join our team! If you enjoy talking to people, helping customers, and working in a dynamic environment — we’d love to meet you.

Responsibilities

• Report to: CSM/TM Lead
• Make outgoing calls according to assigned tasks and scripts, including but not limited to:
  • Informing players about available bonuses and special offers
  • Assisting with failed payments and other account-related issues
  • Providing first-line support and handling customer requests
• Maintain and submit daily reports on all activities using the approved format
• Participate in daily planning meetings and discussions of current call performance indicators

Requirements

• Excellent verbal English (C1/C2 level)
• Strong communication skills and active listening
• Friendly, open, and confident personality — extroverts usually thrive in this role :)
• At least 1 year of customer service experience in a call center or similar field is preferred, but not required
• Positive attitude and willingness to learn

In short: if you’re not afraid of talking to people and enjoy helping customers — you are more than welcome to join our team!

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.

• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.

  🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

About Brebeneskul Consulting: Brebeneskul Consulting is a Ukrainian-Danish business consultancy and B2B lead generation provider with a proven track record of servicing the technology and finance sectors. 

Role Overview:  As a full-time Researcher at Brebeneskul, you’ll play a key role in shaping insights that drive our clients’ success. Reporting directly to the Head of Research, you’ll collaborate on diverse client-facing research projects and deliver tailored lists of decision-makers that power our outbound engagement campaigns.

You are:

• Excited about working at a leading lead generation, sales, and marketing agency
• Curious and motivated to work with diverse companies and their unique business needs
• Passionate about financial markets, technology, trends, and innovative tools that drive growth
• Strategic thinking with an entrepreneurial spirit approach

Responsibilities:

• Compile data from multiple sources and enter unified data into databases and CRM systems
• Ensure data integrity by validating data accuracy and consistency
• Resolve duplications and discrepancies in data
• Research and obtain further information for incomplete data
• Respond to information requests from authorized employees
• Test new query tools

You Bring:

•  Ideally, prior lead generation/market research experience
• University degree from a recognized school (preferably business or finance-related)
• Proficiency with Google Workspace/MS Office/Lead Generation tools
• Team player attitude and can work independently with minimal supervision
• A keen sense of initiative and commitment to contributing toward goals
• Strong time management skills with the ability to handle multiple tasks effectively
• Superior attention to detail and a high degree of accuracy – a must

• ⁠Familiarity with lead enrichment or scraping tools (e.g., Hunter.io, Lusha, Apollo) is a plus 

   

We Offer: 

• Start base salary USD 650 per month
• Best-in-class training and development
• We work Mon – Fri, from 9 AM to 6 PM (8 hrs + 1 hour break)
• Fully remote work
• Exposure to global companies in Venture Capital, Technology, and Finance
• Opportunities for career progression into a team lead or function management role
• A collaborative, supportive, and ambitious work environment where your contributions truly matter

We are looking for an experienced and organized Development Team Lead to manage our implementation team in Toronto. 

You will coordinate and support front-end developers responsible for UI implementation across multiple web projects. This is a hands-on leadership role requiring technical know-how and team management experience.

Responsibilities:

• Lead and manage a team of front-end developers, ensuring timely delivery of assigned projects
• Plan and assign tasks, manage team capacity and workflows
• Review code, enforce best practices, and ensure quality control
• Collaborate with design, product, and back-end teams to align implementation goals
• Mentor junior developers and facilitate continuous improvement
• Identify bottlenecks and suggest process improvements

Requirements:

• 5+ years in front-end or web development, and 1+ year in a lead/management role
• Solid understanding of HTML/CSS, pre-processors (SASS/SCSS), and basic JS
• Experience in managing implementation/templating teams
• Strong project ownership, time management, and people skills
• Fluent communication in English and experience working in cross-functional teams

Nice to Have:

• Familiarity with Agile or Kanban workflows
• Experience with Jira/Confluence, Bitbucket/Git
• Background in iGaming or regulated platforms

We are an iGaming company with over three years of experience and a team of 1000+ specialists.

Our achievements include 8 large projects that are popular among our clients and successfully operate in Tier 1-3 locations.

Due to the expansion of our department, we are looking for a Business Development / PSP

Main tasks:

🔥 Search for PSP providers (CIS market), discussion of cooperation terms (understanding of commercial terms and their agreement, signing the contract, understanding which points and conditions need to be paid attention to: additional %, turnover)

🛠 Conducting the compliance process

🛠 Conducting the process of preparation of necessary documentation for PSP integration

🛠 Understanding the market of payment systems, knowledge of current PSP providers, reputation of payment partners

🛠 Analysis of competitors

🛠 Management of existing partners

🛠 Control of the conversion of the work of PSP providers

🛠 Solving issues in the process of maintaining PSP providers

What we expect from you:

💎 Work experience of 2 years or more in forex, gambling, crypto or fintech

✔️ Ability to negotiate, analyze the market

✔️ Understanding the legal process of compliance

✔️ EXPERIENCE of effective search channels for PSP providers - MUST

✔️ Experience working with quarterbacks, understanding the rebounding process

✔️ Regular attendance at conferences

✔️ Experience setting up processing for brands "from scratch"

✔️ Activity, sociability, readiness to work with large volumes of data

✔️ Knowledge of Ukrainian/Russian/English languages - MUST

Why you should join us:

🔸 We work remotely: Mon-Fri, from 9:00 to 18:00

🔸 Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.

🔸 Competitive salary – your contribution will be properly valued.

🔸 Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.

🔸 100% guaranteed professional development and acquisition of new skills.

🔸 As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company.

Lovat is looking for a Sales Manager (no experience required)!

About Lovat:

Lovat provides comprehensive tax management solutions through a cutting-edge software platform. We empower businesses to navigate the complexities of tax management effortlessly, ensuring compliance, efficiency, and sustained success.

About the Role:

This is a full-time remote opportunity for an enthusiastic individual to join our growing sales team. As a Sales Manager, you will:

• Identify, prospect, and convert new clients across B2C, B2B, and SaaS markets.
• Maintain and nurture relationships with existing clients.

• Analyze sales data and stay informed of industry trends to ensure Lovat remains competitive.

   

Working Hours: The work schedule is from 10:00 to 19:00 EEST(Kiev time).

Qualifications:

• Excellent communication and interpersonal skills (written and verbal).
• Strong organizational skills and attention to detail.
• A passion for learning and a willingness to grow.
• Ability to work independently and as part of a team.

Bonus Points:

• Experience in sales or a related field (a plus, not mandatory).
• Fluency in Italian, French, or German (a valuable asset).

We Offer:

• A supportive and collaborative work environment.
• Opportunity to learn from experienced professionals.
• Competitive salary and benefits package.

Monthly Base Salary:

• First 3-Month: 750 EUR gross

• After 3rd Month: 750 EUR  + 100-150 EUR (dependent on results increase is discussed)

   

If you are a highly motivated individual with a passion for sales, we encourage you to apply!

We look forward to hearing from you!

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Middle+ Manual QA Engineer to join our dynamic team on a full-time basis.

Responsibilities

• Own functional testing activities for ITSM modules and end-to-end service workflows
• Create, maintain, and execute test cases, checklists, and regression test suites
• Validate integrations on a functional level (email notifications, APIs, external systems)
• Collaborate with BA/PO to clarify requirements and provide early quality feedback
• Lead defect triage sessions and contribute to risk assessment
• Provide structured test reporting and communicate quality status to stakeholders
• Support UAT activities and ensure smooth collaboration with business teams

Requirements

• 4+ years of experience in Manual QA
• Strong experience in test planning, estimation, and reporting
• Strong skills in test analysis, test design, and test documentation
• Practical knowledge of ITSM processes and hands-on experience testing service workflows
• Experience with at least one ITSM tool: SMAX, ServiceNow, or Jira Service Management
• Ability to work independently and proactively drive testing activities
• German language proficiency: B2+/C1
• English level: B2 or higher