Jobs at Djinni

What We're Looking For

Seeking Alpha is looking for a Senior Data Engineer responsible for designing, building, and maintaining the infrastructure necessary for analyzing large data sets. This individual should be an expert in data management, ETL (extract, transform, load) processes, and data warehousing and should have experience working with various big data technologies, such as Hadoop, Spark, and NoSQL databases. In addition to technical skills, a Senior Data Engineer should have strong communication and collaboration abilities, as they will be working closely with other members of the data and analytics team, as well as other stakeholders, to identify and prioritize data engineering projects and to ensure that the data infrastructure is aligned with the overall business goals and objectives.

The Senior Data Engineer will be engaged with the company as a contractor (Private Entrepreneur).

What You'll Do

• Work closely with data scientists/analytics and other stakeholders to identify and prioritize data engineering projects and to ensure that the data infrastructure is aligned with business goals and objectives
• Design, build and maintain optimal data pipeline architecture for extraction, transformation, and loading of data from a wide variety of data sources, including external APIs, data streams, and data stores. 
• Continuously monitor and optimize the performance and reliability of the data infrastructure, and identify and implement solutions to improve scalability, efficiency, and security
• Stay up-to-date with the latest trends and developments in the field of data engineering, and leverage this knowledge to identify opportunities for improvement and innovation within the organization
• Solve challenging problems in a fast-paced and evolving environment while maintaining uncompromising quality.
• Implement data privacy and security requirements to ensure solutions comply with security standards and frameworks.
• Enhance the team's dev-ops capabilities.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• 2+ years of proven experience developing large-scale software using an object-oriented or functional language.
• 5+ years of professional experience in data engineering, focusing on building and maintaining data pipelines and data warehouses
• Strong experience with Spark, Scala, and Python, including the ability to write high-performance, maintainable code
• Experience with AWS services, including EC2, S3, Athena, Kinesis/Firehose Lambda and EMR
• Familiarity with data warehousing concepts and technologies, such as columnar storage, data lakes, and SQL
• Experience with data pipeline orchestration and scheduling using tools such as Airflow
• Strong problem-solving skills and the ability to work independently as well as part of a team
• High-level English - a must. 
• A team player with excellent collaboration skills.

Nice to Have:

• Expertise with Vertica or Redshift, including experience with query optimization and performance tuning
• Experience with machine learning and/or data science projects
• Knowledge of data governance and security best practices, including data privacy regulations such as GDPR and CCPA.
• Knowledge of Spark internals (tuning, query optimization)

Join a Company That Invests in You

Seeking Alpha is the world’s leading community of engaged investors. We’re the go-to destination for investors looking for actionable stock market opinions, real-time market analysis, and unique financial insights. At the same time, we’re also dedicated to creating a workplace where our team thrives. We’re passionate about fostering a flexible, balanced environment with remote work options and an array of perks that make a real difference.

Here, your growth matters. We prioritize your development through ongoing learning and career advancement opportunities, helping you reach new milestones. Join Seeking Alpha to be part of a company that values your unique journey, supports your success, and champions both your personal well-being and professional goals.

Join a Company That Invests in You

Seeking Alpha is the world’s leading community of engaged investors. We’re the go-to destination for investors looking for actionable stock market opinions, real-time market analysis, and unique financial insights. At the same time, we’re also dedicated to creating a workplace where our team thrives. We’re passionate about fostering a flexible, balanced environment with remote work options and an array of perks that make a real difference.

Here, your growth matters. We prioritize your development through ongoing learning and career advancement opportunities, helping you reach new milestones. Join Seeking Alpha to be part of a company that values your unique journey, supports your success, and champions both your personal well-being and professional goals.

What We're Looking For

Role Overview: We are developing Ask Seeking Alpha — a high-load financial analysis system based on Large Language Models. The architecture is built on complex multi-agent orchestration using LangGraph, FastAPI, and Elasticsearch.

We are looking for a Senior Backend Engineer specialized in Generative AI to design agent workflows, optimize interactions with models (OpenAI, AWS Bedrock), and ensure the reliability of non-deterministic systems in production.

The Senior Python AI Engineer will be engaged with the company as a contractor (Private Entrepreneur).

Tech Stack: Python (Asyncio), FastAPI, LangChain, LangGraph, Pydantic, Elasticsearch, AWS Bedrock / OpenAI API, LangSmith.

What You'll Do

• Agent Architecture: Design and implement complex agent orchestration logic using LangGraph. You will define state management, conditional routing, and error handling within the agent graph.
• Tool Engineering: Build and optimize the tool layer (function calling) that allows LLMs to interact with internal financial APIs and databases accurately.
• Performance Optimization:

-Reduce end-to-end latency through asynchronous processing and streaming (SSE).

-Implement semantic caching strategies to minimize API costs and response time.

-Optimize token usage without sacrificing answer quality.

• Observability & Evaluation: Implement automated evaluation pipelines using LangSmith. You will be responsible for setting up regression testing for prompts and agents to measure quality (correctness, faithfulness) before deployment.
• Advanced RAG: Refine retrieval strategies. Work on hybrid search implementation (Keyword + Vector), re-ranking, and query expansion to feed the most relevant context to the model.

Requirements

• Python Expert: Strong proficiency in modern Python. Deep understanding of asynchronous programming (asyncio) patterns is mandatory, as our entire I/O pipeline (Network, DB, LLM) is non-blocking. Experience with FastAPI and Pydantic (v2).
• Agentic Frameworks: Production experience with LangChain. Hands-on experience or deep conceptual understanding of LangGraph (or similar state-machine-based agent frameworks).

Deep LLM Expertise (What we mean by "Deep"):

• Non-determinism Management: Strategies for handling LLM hallucinations and ensuring reliable outputs (e.g., self-correction loops, specific prompting techniques like CoT/ReAct).
• Structured Outputs: Experience forcing LLMs to adhere to strict schemas (Pydantic/JSON mode) for reliable downstream processing.
• Context Optimization: Advanced strategies for managing limited context windows (summarization chains, sliding windows, selective context injection) beyond simple truncation.
• Inference Economics: Understanding the trade-offs between model size, latency, and cost (e.g., when to route to GPT-4 vs. a smaller/faster model).

Nice to Have

• Experience with Elasticsearch (DSL queries, analyzers).
• Knowledge of vector databases and embedding models.
• Background in FinTech or familiarity with financial data structures.

Your Role

As a Junior Project Manager, you will support project delivery, coordinate tasks with the team, and gradually take ownership of project activities while learning from experienced PMs.

This role is ideal for someone eager to build practical project management skills and grow into a full Project Manager position.
 

Key Responsibilities

• Support planning and coordination of multiple projects
• Assist in communication with international clients under mentor guidance
• Gather and document project requirements
• Maintain tasks and project documentation in ClickUp
• Track deadlines, progress, and dependencies
• Participate in Agile ceremonies
• Prepare project status updates and reports
• Support project kick-offs, handovers, and project closure
• Escalate risks and blockers when needed
• Learn and apply Agile and SDLC practices
   

Required Skills & Expectations

• Strong organizational skills and attention to detail
• Eagerness to learn and adapt quickly
• Basic understanding of software development
• Interest in project management and IT
• Good communication and teamwork skills
• Sense of responsibility and ownership
• Ability to manage multiple tasks and priorities
• Commercial experience is a plus, but motivation and willingness to learn matter most
   

Nice to Have

• Knowledge of Agile or Scrum
• Experience with ClickUp or similar tools
• Basic understanding of SaaS or e-commerce
• Experience with AI tools (ChatGPT, automation tools, etc.)
   

What We Offer

• Mentorship from experienced Project Managers
• Clear career growth to Junior/Middle PM
• Hands-on experience with international clients
• Remote work and flexible schedule
• 24 paid vacation days per year
• Full accounting support for FOP with tax coverage
   

Why Join Solomono

At Solomono, you'll work on real projects, learn from experienced professionals, and grow your project management career in a supportive product company.

Ready to start your PM journey? We'd love to meet you.

What this is about
 

We are a fast-growing software house looking for a mid-level Frontend Software Engineer to join a fully remote team.

Your main focus will be the frontend: building modern, polished, and user-friendly interfaces, improving the product experience, and turning ideas into features that users interact with every day.

At the same time, you will not work in isolation from the rest of the stack. You will collaborate closely with the backend and infrastructure side, and when needed you may also touch the services behind the scenes. We value engineers who understand how the product works end to end, even if their strongest area is frontend.

If you enjoy building clean, modern interfaces and care about how a product feels to use, this position is for you.
 

How we think about AI
 

AI coding tools are part of our daily work, and we want them to be part of yours too. For us, they are a great way to:

• write faster the parts you already understand, while always reviewing, validating, and correcting what they produce
• reason through problems and test new solutions
• learn something new along the way

What we are not looking for is someone who pastes output they would not be able to understand or explain.

The tool speeds up the work, but your brain must remain the one making the decisions.
 

What you will do
 

• Develop and release new frontend features from start to finish
• Build modern, responsive, and maintainable user interfaces
• Work mainly with JavaScript / TypeScript on the frontend
• Improve the usability, performance, and quality of existing interfaces
• Collaborate with backend engineers and occasionally work with Go services where needed
• Write clean, well-tested, and maintainable code
• Work with different stakeholders in an async-first environment
   

Who we are looking for

• At least 2 years of experience as a software engineer, preferably with a strong frontend focus
• Good command of JavaScript / TypeScript
• Experience with Vue.js is required
• Good understanding of modern frontend development, component-based architecture, APIs, state management, and UI quality
• Independent thinking: AI is a tool, not a shortcut to avoid thinking
   

What we offer

• Fully remote work from anywhere in the European time zone
• Flexible hours, async-first culture, zero micromanagement
• Location-based benefits, where applicable

We are looking for a motivated and enthusiastic Junior Specialist to join our team. This is an excellent opportunity for someone who is eager to learn, develop new skills, and gain hands-on experience in a professional environment

Candidates from Warsaw, Poland only

What you will do

• Develop and maintain web and mobile applications
• Implement new features and functionality based on product requirements
• Write clean, maintainable, and scalable TypeScript code
• Optimize application performance, responsiveness, and user experience
• Participate in code reviews and follow development best practices
• Troubleshoot, debug, and resolve technical issues
   

Requirements

• Strong experience with React and TypeScript
• Solid understanding of modern JavaScript (ES6+)
• Experience with component-based architecture, hooks, and state management
• Familiarity with REST APIs and backend integration patterns
• Experience with Git and collaborative development workflows
• Strong attention to detail and commitment to writing high-quality code
• Sense of ownership and responsibility for delivered tasks
• Proactive, reliable, and able to work independently when needed
• English level: B1 or higher (ability to read documentation and communicate within a team)

Additional information

• React Native experience is a plus
• Use of AI tools (e.g., Claude, Kiro, MCP) is welcome and encouraged for productivity
• Candidates should be able to explain, reason about, and write code independently, not solely rely on AI-generated solutions

 Company

Biohackers World is a leading US‑based health and wellness company, hosting conference and expo events, bringing together science, wellness, and community. Events are hosted in Los Angeles, Chicago, Miami, New York City, where we connect health innovators, visionary speakers, spirituality, longevity experts, and health optimization enthusiasts into one transformative experience. We create an immersive environment where ideas are exchanged, collaborations are formed, and the future of health and technology is shaped.

|  Position Overview

We are seeking a Marketing Manager in Social Media to lead our Facebook, LinkedIn, Reddit and X presence for our health and wellness brand. You will transform health topics into engaging, platform-native content, actively manage community interactions, and leverage trends to drive growth alongside the Lead Content Manager. This role is about storytelling, and requires you to track performance, refine engagement strategies to ensure audience connection.

|  What you’ll do

Facebook, LinkedIn, Reddit

• Repurpose content from Instagram into platform-native voice and format.
• Build a content plan that consistently grows each platform
• Actively contribute ideas for content and campaigns.
• Help shape how we communicate key topics.

Community

• Manage community on platforms: comments, DMs, discussions, subreddit engagement.
• Lead the ManyChat process to build and optimize automation flows for ticket links, event info, and FAQ replies.
• Design audience funnels: comment-to-DM mechanics, story sequences, clear CTAs.

Performance & Trends

• Track engagement rate and content effectiveness across platforms.
• Recommend what to scale, what to improve, what to stop, and what to optimize.
• Monitor social media trends, formats, and platform shifts.

We are looking for a Finance & Back Office Manager for an international financial services / family office company based in Limassol, Cyprus.

The company works with private clients and families, supporting investment portfolios, financial documentation, corporate processes and operational finance matters across several jurisdictions.

This is a hands-on finance and back-office role. It is not a pure payment operations, PSP, KYC or client support position. We are looking for a person with a solid finance/accounting foundation who can manage structured processes independently.

Location

Cyprus, Limassol
Office-based format

Hybrid format may be discussed individually for highly relevant candidates already based in Cyprus. Fully remote format is not considered.

Level Middle
We are open to candidates with 2+ years of relevant experience.

We can also consider candidates with less experience if they have relevant education in Finance / Accounting / Economics or are currently studying / pursuing ACCA, ACA, CFA or similar qualifications.

Languages

Ukrainian — fluent / native
English — working level or higher

Responsibilities

• Communicate with external accountants, auditors, banks and other service providers
• Support financial and tax reporting processes
• Prepare data for monthly management reports
• Process payments, invoices and supporting documentation
• Handle reconciliations, registers and structured financial records
• Prepare documents for audits, banks, KYC / AML and corporate processes
• Support contract and document flow
• Maintain financial and back-office records for clients, partners and internal processes
• Support back-office processes related to client investment portfolios
•  

Requirements

• 2+ years of experience in finance, accounting, audit, investment operations, back office or a similar area
• Understanding of accounting, reporting, payments, reconciliations and financial documents
• Experience with invoices, bank statements, registers and financial records
• Experience working with external accountants, auditors or banks will be a strong plus
• Strong Excel skills
• High attention to detail and accuracy
• Ability to manage several parallel processes
• Structured, responsible and independent approach to work
• Russian and English language skills
• Relevant education in Finance / Accounting / Economics will be a plus
•  

Nice to have

• Experience in audit, accounting firms, Big Four or mid-tier advisory firms
• Experience in financial services, family office, wealth management, investment operations or corporate services
• ACCA / ACA / CFA studies or similar professional qualifications
• Experience with KYC / AML documentation, corporate documents or banking procedures
• Experience with management reporting, P&L, cash flow or financial statements

What we offer

• Work in an international financial services / family office environment
• Direct communication with the CFO and management team
• Exposure to investment operations and international financial processes
• Opportunity to grow in finance, accounting and investment-related operations
• Annual bonus by agreement with management
• Potential support for additional professional training after probation
• Professional and collaborative team environment

Remote / Poland | Full-time | CET time zone

We are looking for a Compliance Officer for the PSP department of a European fintech company.

The company provides a unified financial platform for individuals and businesses, including multi-currency accounts, international transfers, crypto-fiat solutions, payment cards, and digital asset management.

The company also operates as a Payment Service Provider, delivering payment infrastructure and acquiring solutions for online businesses, including high-risk merchants and iGaming clients across Europe.

The team is distributed and international, with a predominantly Russian- and Ukrainian-speaking working environment.

What you will do:

• Manage AML/CTF compliance and KYC/KYB onboarding processes for corporate clients across EU jurisdictions
• Lead and oversee the KYC/KYB onboarding team
• Oversee onboarding processes with payment systems, financial institutions, and business partners
• Review, validate, and verify onboarding documentation submitted by clients and partners
• Conduct compliance control procedures related to KYC/KYB documentation
• Work with risk scoring and decisioning models for crypto-fiat gateways, on-ramp/off-ramp, OTC, and card-linked products
• Monitor licensing requirements, regulatory updates, and compliance obligations across relevant jurisdictions
• Maintain and update internal compliance policies, procedures, and operational guidelines
• Ensure internal processes and controls remain compliant with AML, CTF, and broader regulatory requirements

We expect:

• Proven experience as a Head of Compliance / Compliance Officer / Senior Compliance Manager in PSP, payments, or fintech companies
• Strong experience with EU jurisdictions
• Hands-on knowledge of AML, CTF, KYC/KYB, merchant onboarding, and compliance procedures
• Experience managing compliance and onboarding processes
• Team management experience
• Experience with high-risk industries will be a strong plus
• Crypto / crypto-fiat / on-ramp / off-ramp experience will be a plus
• Fluent English
• Native Ukrainian
• Readiness to work in the CET time zone

We offer:

• Remote work or employment in Poland
• Employment contract for candidates located in Poland
• B2B / service contract for candidates outside Poland
• Full-time cooperation
• Working hours in the CET time zone
• Salary in EUR or crypto, negotiable depending on experience
• Opportunity to lead compliance processes in PSP, acquiring, crypto-fiat, and high-risk merchant onboarding within the European market

Remote / Poland | Full-time | CET time zone

We are looking for a Compliance Specialist for the PSP department of a European fintech company.

The company provides a unified financial platform for individuals and businesses, including multi-currency accounts, international transfers, crypto-fiat solutions, payment cards, and digital asset management.

The company also operates as a Payment Service Provider, offering payment infrastructure and acquiring solutions for online businesses, including high-risk merchants and iGaming clients across Europe.

The team is distributed and international, with a predominantly Russian- and Ukrainian-speaking working environment.

What you will do:

• Support AML/CTF compliance and KYC/KYB onboarding processes for corporate clients across EU jurisdictions
• Work with onboarding of merchants, payment systems, financial institutions, and business partners
• Review, validate, and verify onboarding documentation
• Conduct KYC/KYB checks and support compliance control procedures
• Work with risk scoring and decisioning models for crypto-fiat gateways, on-ramp/off-ramp, OTC, and card-linked products
• Monitor licensing requirements, regulatory updates, and compliance obligations across relevant jurisdictions
• Maintain and update internal compliance policies, procedures, and operational guidelines
• Ensure internal processes remain compliant with AML, CTF, and broader regulatory requirements

We expect:

• Proven experience in Compliance within PSP / payments / fintech companies
• Experience with EU jurisdictions
• Strong understanding of AML, CTF, KYC/KYB, merchant onboarding, and compliance procedures
• Experience with high-risk industries will be a strong plus
• Crypto / crypto-fiat / on-ramp / off-ramp experience will be a plus
• Fluent English
• Native Ukrainian
• Readiness to work in the CET time zone

We offer:

• Remote work or employment in Poland
• Employment contract for candidates located in Poland
• B2B / service contract or crypto payment options for candidates outside Poland
• Full-time cooperation
• Salary in EUR or crypto, negotiable depending on experience
• Opportunity to work with PSP, acquiring, crypto-fiat, and high-risk merchant onboarding within the European market

To apply, please send your CV and a short note about your relevant PSP / payments / fintech compliance experience.

The company is growing projects in the iGaming / gambling niche and is now looking for a Junior SEO Specialist who already has a solid SEO base and wants to grow further in a structured, hands-on environment.
Responsibilities:

• Collect and cluster semantic keywords for casino, betting, and gambling-related projects
• Work with keywords for different GEOs and understand basic search intent differences
• Filter irrelevant keywords and prepare structured keyword lists
• Analyze competitors at a basic level, including headings, page structure, bonuses, content blocks, and meta elements
• Prepare content briefs and recommendations for writers based on competitor analysis and SEO requirements
• Review content prepared by writers and check whether it matches the brief and SEO logic
• Publish content through a website builder using basic HTML
• Support basic on-page optimization, including internal linking, page structure, text updates, and metadata
• Write and update title and description tags with an understanding of how they influence CTR and search visibility
• Monitor positions and traffic using Google Search Console, Ahrefs, SPYSerp, or similar tools
• Track growth, drops, and changes in rankings or traffic without panic and report them clearly
• Support the SEO team with routine operational tasks and follow agreed processes

Requirements:

• 6 months to 1.5 years of commercial SEO experience, not only internships or courses
• Basic understanding of SEO principles: indexing, ranking, crawl budget, search intent, and on-page optimization
• Ability to work with semantic keywords, clustering, content briefs, and basic competitor analysis
• Understanding of how to identify simple hypotheses behind traffic or ranking growth and drops
• Confident Google Sheets / Excel skills, including filters and basic formulas; VLOOKUP is a plus
• Basic HTML knowledge and ability to publish or edit content through a builder
• Ability to write title and description tags and understand their impact on search results and CTR
• Experience with Google Search Console and SEO tools such as Ahrefs, SPYSerp, or similar
• Ability to follow tasks carefully and work within an agreed SEO strategy
• Readiness to ask questions when something is unclear
• Ability to use AI tools wisely as support, not as a replacement for thinking and analysis
• Calm attitude toward feedback, edits, and corrections

Our partner is a leading B2B iGaming supplier delivering engaging casino content to regulated markets worldwide. Since 2012, they’ve been building high-quality gaming experiences through a modern cloud-native platform that powers hundreds of operator brands across multiple jurisdictions.

Their Platform Solutions team sits at the heart of that ecosystem, enabling seamless integrations between the company, operators, aggregators and platform providers.

Our partner is looking for a Senior Backend Developer who thrives in a deeply hands-on environment and enjoys being close to the code on a daily basis. This role is heavily focused on building, optimising, and scaling backend services in a high-load system where performance and reliability are critical.

You’ll be working on complex, real-time challenges at the core of their platform – improving latency, ensuring high availability, and making systems more efficient at scale. This is not a coordination-heavy role; it’s for someone who enjoys writing production code, solving tough engineering problems, and seeing the direct impact of their work.

Main Responsibilities

• Work as part of a cross-functional team owning a core product within the platform
• Design, build, and deliver new backend features end-to-end in a distributed environment
• Write high-quality, production-level code daily, contributing directly to a high-load, scalable system
• Take ownership of services handling financial transactions at scale, with a strong focus on reliability
and accuracy
• Proactively suggest and implement improvements in architecture, processes, and development
practices
• Participate in code and architectural reviews to maintain high engineering standards
• Solve complex business and technical challenges with pragmatic, efficient solutions
• Participating in on-call rotations within the squad to ensure the reliability and availability of our
systems
• Play an active role in ongoing tech transformation initiatives across the platform
• Collaborate closely with engineers, product, and other stakeholders to deliver impactful solutions
used by millions globally

Mandatory Requirements

• Solid experience with Node.js/TypeScript is ideal, but we also welcome experts in other OOP
languages such as Java, Python, C++, C#, or Go.
• Strong understanding of asynchronous programming techniques
• Experience with distributed systems and messaging systems (Apache Kafka, gRPC)
• Knowledge of relational databases (MySQL, PostgreSQL), columnar databases (ClickHouse), and
NoSQL technologies (DynamoDB, MongoDB)
• Skilled in developing and maintaining end-to-end and unit tests
• Proven track record of developing production-ready solutions
• Degree in Computer Science or related field

Nice to Have
• Experience with large-scale microservices architecture.
• Good ground knowledge of Kubernetes
• Familiarity with cloud providers (especially AWS)
• Understanding of application security and industry best practices
• Understanding of enterprise development patterns
• Active performance observation
• Gambling domain experience

We offer

• Competitive Salary
• Quarterly Bonuses
• Unlimited Paid Time Off
• Unlimited Paid Sick Leave
• Remote & Flexible Working
• Private Medical Insurance
• Financial Support for Life Events
• Professional Development Budget
• International Exposure
• Regular Company Events

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp is constantly growing, we are looking for a Sales Manager in Europe to strengthen our sales motion in the European market. The mission of this role is to attract new B2B clients and sell customer support outsourcing, multilingual support, back-office operations, and AI-enhanced customer support solutions to companies across Europe.

The working schedule is full-time, remote, and Europe-based.

Your future responsibilities include:

• Qualify and manage B2B leads (inbound, outbound, and referral) across the European market;
• Conduct discovery calls with potential clients to understand their support needs, volumes, languages, channels, SLA requirements, seasonality, pain points, budget, and procurement process;
• Prepare commercial proposals together with the delivery and operations teams;
• Close deals and ensure a smooth handover to Account Management and Delivery teams;
• Maintain CRM hygiene: deal stages, next steps, decision process, stakeholders, forecast, close date, and risks;
• Collect market intelligence on competitors, pricing, client feedback, vertical trends, and common objections;
• Contribute to improving the sales process, ICP, messaging, outreach logic, and proposal structure.

Needed experience & skills:

• 3+ years of experience in B2B sales or business development;
• At least 1-2 years of experience in CX, BPO, customer support outsourcing, contact center, managed services, SaaS for customer support, or a closely related field;
• English level - C1 or higher;
• German level - B2 or higher;
• Experience selling to the European market;
• Experience with deal sizes from 70k to 500k+ ARR;
• Hands-on experience with B2B sales processes: discovery, qualification, proposal, negotiation, and closing;
• Experience working with CRM systems, preferably HubSpot;
• Ability to manage longer sales cycles and work with multiple stakeholders;
• Strong ownership, structure, and ability to work independently.

Nice to have skills:

• Experience with RFP or tender processes;
• Existing network among Heads of CX, Customer Support, Operations, or Procurement;
• Experience selling AI or automation solutions for support operations;
• Understanding of nearshore and offshore delivery models;
• French, Italian, Spanish, or Dutch at B2+ level.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• The possibility to work fully remotely;
• 20+ vacation days and 10 sick leave;
• Mental well-being support, including sessions with psychologists or therapists, psychiatric consultations, and mental health app subscriptions;
• Learning & Development support for courses, workshops, certifications, training, books, and professional materials,
• Health & Wellness support for medical services, preventive care, recovery, and wellness activities;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company.

Submit your resume and join our team!

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression;
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live, and provided financial support;
• We provided the team with charging stations;
• We continue to work together for the future of Ukraine.

As EverHelp is actively building its product portfolio, we are looking for a Senior Project Manager to join the team working on an AI customer service products. The mission of this role is to manage the product backlog, describe and validate user flows, connect business, design, and development teams.

The working schedule is 10:00-19:00 Kyiv time, remote.

Your future responsibilities include:

• Manage the product backlog: epics, user stories, prioritization, dependencies, and sprint planning;
• Write clear PRDs, user stories, acceptance criteria, edge cases, and out-of-scope sections before development starts;
• Map user journeys, including AS-IS and TO-BE flows, and identify logical conflicts before they reach development;
• Review UX flows and product mockups to find friction points, missing states, unclear logic, or potential user experience issues;
• Describe and standardize workflows, including AI agent, Copilot, analytics, and integrations;
• Communicate with developers on requirements, API contracts, expected behavior, and acceptance testing;
• Work closely with design to make sure product ideas are translated into clear and logical user flows;
• Conduct competitor and market research and turn findings into structured recommendations.

Needed experience & skills:

• 4+ years of experience in Project Manager, Business Analyst, Product Manager, or similar roles in SaaS, AI, or product companies;
• English level - B2 or higher;
• Experience with product discovery: JTBD, customer interviews, problem framing, and ability to distinguish a real problem;
• Strong requirements management skills: PRD/BRD, user stories, acceptance criteria, edge cases, and out-of-scope documentation;
• Experience with workflow and journey mapping: AS-IS/TO-BE flows, user scenarios, dependencies, and logical gaps;
• Understanding of UX fundamentals and ability to conduct an argumented UX review of product flows or mockups;
• Ability to create lo-fi or mid-fi wireframes in Figma, Miro, or similar tools;
• Experience with prioritization frameworks such as RICE, ICE, Must Have/Should have/Could have, Opportunity Scoring, or similar;
• Ability to define success metrics for a feature, read dashboards, and identify anomalies in product data;
• Basic SQL knowledge, including SELECT and JOIN, to work with data independently in simple cases;
• API literacy: ability to read Swagger, understand request/response logic, and check endpoint behavior in Postman;
• Experience with backlog management tools such as Jira, Linear, or similar;
• Understanding of AI product basics: LLMs, prompts, latency, fallback logic, confidence score, and ability to ask the right questions to engineers.

Nice to have skills:

• Experience working with AI/LLM products as a PM, BA, or Product Owner;
• Experience in customer support, CX, or tools such as Zendesk, Intercom, Freshdesk, or similar;
• Experience building analytical dashboards in Amplitude, Mixpanel, Metabase, or similar tools;
• Experience launching a product from scratch.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist;
• Medical insurance and +10 Healthcare leaves for mental & physical recovery;
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.;
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely;
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings;
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

Senior UX/UI Designer (iGaming / Mobile Apps)

We are looking for a Senior UX/UI Designer with a background in iGaming or strong expertise in mobile app design. We need a product thinker who goes beyond creating visually appealing interfaces—someone who deeply understands user behavior and knows how to build scalable design systems.

Responsibilities:

• Adapt existing games to a new, unified visual style;
• Develop and scale a comprehensive design system, component libraries, and UI patterns across all company products;
• Architect the core user experience for a complete gaming platform, including user profiles, game catalogs, achievement systems, wallets, and social mechanics;
• Map out user journeys and continuously improve the user experience at every touchpoint;
• Deliver modern, intuitive, and visually impactful interfaces optimized for fast-paced development.

Requirements:

• Proven track record as a Senior UX/UI Designer;
• Prior experience in iGaming is a strong advantage (candidates with a solid mobile product background are also welcome);
• Deep understanding of UX fundamentals, user scenarios, and UI design principles;
• Hands-on experience building and maintaining robust design systems;
• Systems-level thinking with the ability to design holistic product ecosystems, not just isolated screens;
• Exceptional visual taste and a strong sense of modern design trends;
• Strong communication skills with the ability to articulate and defend design decisions;
• Proficiency in Figma and experience leveraging modern AI tools to accelerate workflows.

Natural Links is an SEO agency specializing in secure link-building, strategic SEO campaigns, and enhancing brand visibility. We partner with innovative companies across fintech, SaaS, iGaming, and other fast-growing digital industries. Our focus is on delivering measurable, long-term value to clients worldwide.

 

About the Role

This is a Junior Client Success position designed for growth. You will NOT be responsible for sales or acquiring new clients. Instead, your core mission is to assist in managing existing clients, handle project reporting, and learn how to ensure stable, high-quality delivery.

You will work closely with senior team members, acting as an operational bridge between international clients and our internal production teams while rapidly developing your account management skills.

In this role, you will:

• Assist our team leads: Support Client Success Managers in day-to-day communication and relationship maintenance with existing international clients.
• Handle reporting & documentation: Prepare and maintain project delivery reports, update internal CRM pipelines, and keep Excel/Google tracking sheets accurate.
• Learn client communication: Develop professional written and verbal communication skills by participating in real-life client cases under mentorship.
• Master problem-solving: Learn how to identify delivery blockers, navigate challenging client requests, and find solutions for complex account cases.
• Coordinate tasks: Translate client requirements into clear tasks for our delivery team and production teams, ensuring deadlines are met.
• Align priorities: Participate in and run internal syncs to keep teams aligned on project goals.

Requirements:

• Strong Organizational Skills: attention to detail, a structured mindset, and the ability to handle data without losing track of details.
• Data & Tech Literacy: Knowledge of Google Sheets / MS Excel 
• Eagerness to Learn: A proactive attitude, open to feedback, and highly motivated to master client success and problem-solving.
   

Nice to Have:

• Basic understanding of SEO practices and link-building terminology 
  (we will teach you, but a head start is awesome)
• Background or interest in fast-evolving industries like Fintech, SaaS, iGaming, or Crypto.
• 6+ months of experience in Account Management, Project Management, Customer Support, or Client Delivery (agency or internship experience is a strong plus).
   

What We Offer:

• Mentorship & Learning: Real-world experience in handling complex account cases and international communication under senior guidance.
• Flexibility: Work from anywhere with our remote-first international team.
• Environment: High ownership, low bureaucracy, and a fast-paced professional iteration.
• Time Off: 30 days of paid annual leave.