Jobs at Djinni

We are hiring a Head of Client Execution & Banking Operations to manage relationships with fintech and banking partners and ensure smooth client onboarding and execution. This is not a pure sales role.

This is an execution-driven, operational leadership position focused on:

• Supporting clients through banking processes 
• Coordinating account opening procedures 
• Managing partner integrations 
• Ensuring compliance and process accuracy 
• You will act as the bridge between clients, banking partners, compliance, and internal teams.

Location: Remote
Employment Type: Full-Time
English: Advanced (C1+)

About the Company

Bankstore.ai is an innovative AI-powered fintech platform focused on modernizing banking infrastructure and simplifying business banking processes, including account opening and financial integrations.

We work closely with fintech partners, banks, and financial institutions to streamline onboarding, integration, and operational execution.

What You’ll Own

• Banking & Partner Relations:
• Manage relationships with existing fintech and banking partners 
• Maintain partner activity and engagement 
• Identify and onboard new partners into the ecosystem 
• Work with tariff structures and compliance policies 
• Client Execution & Account Opening:
• Support clients during account opening processes 
• Coordinate documentation and compliance requirements 
• Ensure correct integration of payment/banking solutions 
• Troubleshoot operational issues during onboarding 
• Operations & Process Optimization:
• Improve local testing and verification processes 
• Maintain structured reporting and documentation 
• Build and update internal knowledge base 
• Optimize execution workflows across geographies 
• Negotiation & Coordination:
• Conduct negotiations with partners 
• Work with affiliate networks and operational teams 
• Monitor traffic quality and integration efficiency 

Must-Have Requirements

• 5+ years experience in fintech / banking / payment operations 
• Strong understanding of payment systems and banking processes 
• Experience supporting account opening or financial onboarding flows 
• Experience working with compliance policies and tariffs 
• Advanced English (C1+) 
• Strong analytical mindset and attention to detail 
• Excellent communication and negotiation skills 

Nice to Have

• Experience working with international banking partners 
• Understanding of AML/KYC processes 
• Experience with payment integrations 
• Experience in affiliate or partnership programs

We are hiring a Head of Payments / Banking Relations to lead payment method testing, optimization, and provider evaluation across multiple geographies. This role combines operational oversight, analytical depth, and partner negotiation. You will be responsible for ensuring payment methods function correctly, evaluating provider performance, and optimizing testing and localization processes.

Location: Remote
Employment Type: Full-Time

About the Company

An innovative AI-powered banking platform building infrastructure for banks and payment providers. The company operates at the intersection of fintech, payments, and AI-driven banking solutions.

What You’ll Own

Payment Testing & Optimization

Identify and manage local testers to validate payment methods across different geographies

Compare testing providers based on cost, quality, and efficiency

Optimize local testing workflows and processes

Payment Flow Analysis

Conduct detailed analysis of user payment flows across different providers

Compare payment solutions from multiple vendors

Deliver structured conclusions and recommendations

Reporting & Documentation

Maintain accurate reporting on resource usage

Build and manage a structured knowledge base from testing results

Maintain up-to-date documentation on findings and performance benchmarks

Banking & Provider Relations

Conduct negotiations with payment providers and testing partners

Support evaluation and onboarding of new payment solutions

Ensure understanding of mechanisms behind payment processing and online transactions

Must-Have Requirements

Advanced English (Advanced or higher)

5+ years experience in fintech or e-commerce

Experience working with electronic payment systems

Strong understanding of online payment processing mechanisms

Analytical mindset and high attention to detail

Strong negotiation and communication skills

Ability to learn quickly and work independently

Nice to Have

Experience working with multiple GEO payment integrations

Experience working with acquiring banks or PSPs

Experience optimizing payment conversion rates

Exposure to fraud prevention and payment compliance topics

About Anyway Studio: 
Our team has developed a unique formula for creating outstanding video commercials, and we are passionate about sharing our expertise with others. For more than 7 years we specializes in a wide range of services, including: 
⚡️SaaS Explainer videos 
⚡️Promotional videos 
⚡️Product Videos 
⚡️2D/3D Graphics 

And we are currently looking for a Project Manager!

Requirements: 

• Must be based in the United States or Canada, to ensure overlap with the team's working hours (US time zones);
• English proficiency at B2–C1 level (both written and spoken);
• Strong self-organization and time management skills;
• High level of proactivity and ownership;
• Ability to work independently with minimal supervision;

• Strong communication and collaboration skills.

   

Nice to have:

• Previous experience in the creative industry, particularly in graphic design, motion design, or visual design;
• Genuine interest in creative, branding, design, or digital content projects;
• Familiarity with creative workflows and collaboration with designers or creative teams.

Responsibilities:

-Client Relations

• Serve as the primary point of contact for the client after the project launch;
• Maintain regular communication via Slack, email, and conference calls;
• Collect and relay feedback to the team;
• Keep the client informed about the project status, risks, and potential delays.

-Project Management

• Plan and maintain project timelines;
• Coordinate all stages of production: from the brief to final delivery;
• Monitor task completion, ensure deadlines are met, and promptly resolve roadblocks;
• Ensure process transparency for the team and clients.
   

-Resource Planning

• Monitor team workload and resource allocation across projects;
• Coordinate the work of freelancers and external contractors;
• Warn of potential overloads and scheduling conflicts.

-Operational Support and Quality Control

• Prepare project documentation and internal briefs;
• Maintain the organization and up-to-date status of materials in work tools;
• Review materials before sending them to the client and monitor the implementation of feedback;
• Ensure that results align with the brief and quality standards.

-Finance and Administration

• Oversee project documentation, approvals, and reporting;
• Monitor invoicing, payment receipts, and project budgets.

The company is a SAP Business One integrator that develops applications for SAP systems. It has
a large and professional support center in Israel that provides services to all sizes of companies. Has over 17 years of experience and has developed over 250 applications, making it the best in the industry for software ERP management solutions. 

You will join the large and complex product and have to be ready to learn parts of it as part of the job. The company is looking for people who are not just good technical experts but also understand the business needs and can come up with a solution.

Responsibilities:

• Being responsible for the development of the next-generation products and customizations for the clients
• Working directly with the product managers/project managers that will explain the needs and outline the requirements
• Working on the company's new product line:
  - a fintech solution which does integrating and controls information from multiple banks and accounting systems
  - a B2B Commerce solution that helps optimize order processing across multiple suppliers
  - document processing solutions (OCR) for automation of accounting processes
  - mobile sales terminal for traveling salespeople an FSM (maintenance management) solution used daily by hundreds of users

Requirements:

• Experience with C#/.NET Core
• Experience with SQL Server
• Experience with Angular 12+
• A proven track record working with financial systems (accounting, cash management, ERP, etc.) is required.
• Good communication skills
• English: intermediate+, Ukrainian/russian: native

About the Role  

The Product Manager for the Farm Management System (FMS) is responsible for translating strategic objectives and diverse stakeholder needs into clear, structured, and implementable software requirements.  

This role operates at the intersection of:  

• Global product strategy  
• Regional commercial needs  
• Large grower requirements  
• Engineering constraints  
• Integration partners (machinery, satellite, APIs)  

Approximately 70% of the role is focused on writing and maintaining high-quality software requirements, ensuring clarity, feasibility, and alignment with long-term product direction.  

This is a highly structured, detail-oriented product role with strong emphasis on prioritisation, scope control, and execution excellence.  

Key Responsibilities 

Feature Intake & Stakeholder Management  

• Collect feature requests from:  
• Commercial units (CUs)  
• Large growers  
• CP / Seeds business units  
• Customer success  
• Engineering  
• Integration partners  
• Clarify problem statements and expected business outcomes  
• Challenge unclear or misaligned requests  
• Identify overlaps, duplication, and local customizations  

Deliverable:  

• Structured feature intake documentation  

• Clear problem framing before development discussion 

   

Prioritisation & Strategic Alignment  

• Evaluate requests based on:  
• Strategic fit with FMS roadmap  
• Revenue impact  
• Adoption impact  
• Technical complexity  
• Global scalability  
• Regulatory / country constraints  
• Maintain and continuously refine prioritisation frameworks (e.g., RICE, Value vs Effort, Strategic Fit scoring)  
• Protect roadmap integrity against reactive feature creep  

Deliverable:  

• Transparent prioritisation model  
• Quarterly roadmap aligned with global product strategy  
• Executive-ready justification of decisions  

Software Requirements Definition (Primary Focus ~70%)  

The core of the role.  

• Translate approved features into:  
• Clear functional requirements  
• Non-functional requirements  
• Acceptance criteria  
• User flows  
• Edge cases  
• Define system behavior across:  
• Web  
• Mobile  
• API  
• Integrations (e.g., machinery, satellite, telematics)  
• Collaborate closely with UX to ensure usability consistency  
• Ensure alignment with architecture and technical constraints  
• Maintain structured documentation (e.g., Jira, Confluence, PRDs)  

Deliverable:  

• High-quality Product Requirement Documents (PRDs)  
• Detailed user stories with acceptance criteria  
• Reduced ambiguity for engineering teams  
• Minimal rework due to unclear specs  

Success metric:  

• Low development rework rate  
• Clear estimation cycles  
• Predictable delivery  

Cross-Functional Delivery Support  

• Work closely with:  
• Engineering  
• UX  
• Data science  
• DevOps  
• Integration teams  
• Participate in backlog grooming, sprint planning, and refinement  
• Clarify requirements during implementation  
• Validate feature behavior before release  

Deliverable:  

• High implementation clarity  
• Reduced requirement interpretation gaps  

Product Governance & Scalability  

• Ensure global consistency across countries  
• Avoid fragmentation of FMS core  
• Promote reusable, scalable feature design  
• Drive modular architecture thinking  

Required Skills and Qualifications 

Product Skills  

• Strong experience writing detailed software requirements  
• Experience in complex SaaS platforms  
• Ability to structure ambiguous inputs into precise specifications  
• Strong backlog management discipline  

• Advanced prioritisation and scope control capability  

   

Technical Understanding  

• Understanding of:  
• APIs  
• Data flows  
• Integrations  
• Enterprise SaaS architectures  

• Ability to discuss technical trade-offs with engineering  

   

Stakeholder Management  

• Comfortable handling conflicting requests  
• Able to say “no” with structured justification  

• Strong executive communication  

   

Domain Knowledge (Preferred)  

• Farm Management Systems / ERP  
• Agronomy workflows  
• Machinery integrations  
• Telematics  
• Enterprise growers  

The Company Offers  

Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world.   

• Annual performance bonus scheme.   
• Career growth opportunities.   
• An environment where you need to seek and implement unique solutions.   
• Training and development programs.   
• Young and dynamic team with a friendly and open culture.   
• Health and life insurance for employees and your family members.   
• 32 working days of paid annual leave and sick leave. 

About us:

At PlayMe Studio, we are developing MeChat: Love Secrets, a Tinder among interactive dating simulator games. MeChat offers hundreds of unique romance routes, and we keep creating more. We value immersive writing, consistent and engaging plot lines, and an exciting flow of relationship development that makes our players feel loved.

Our Narrative Design team today unites 13 specialists - that’s a 3x growth in the last 3 years. And we’re still expanding: we’re always open to people who are passionate about romance and visual novels, love writing, join game jams, and dream of starting their journey in narrative design.

About the role:

As a Narrative Designer, you will be responsible for a full cycle of designing the interactive romance routes. This position requires an ability to work with routine tasks and creativity in developing diverse romantic interactions. You will be assigned a mentor for smooth integration into the team and adaptation to all in-team processes.

Please play MeChat before submitting your application. 

As a Narrative designer, you will:

• Assemble story scripts based on the required formatting in Google Spreadsheets.
• Prepare visual references for story scripts.
• Design the interactive romance routes (sequels and new stories).
• Develop detailed romance plots and write story synopses for writers.
• Work closely with romance writers to ensure narrative and structure consistency.
• Revise and edit the narrative to ensure exciting players’ emotional journey.
• Q&A developed stories (review builds and provide feedback).
• Create new characters based on the audience's preferences.

• Maintain game documentation based on given standards.

   

Knowledge and skills we are looking for:

• At least 6 months of experience in creative writing, scriptwriting, interactive storytelling, or related fields (commercial experience is a plus).
• Strong understanding of story structure, character arcs, pacing, emotional beats, and relationship development in interactive narratives.
• Deep understanding of current romance trends in media and pop culture.
• Deep understanding of what makes a great interactive story (player’s emotional journey, player’s agency, immersive narrative, etc).
• Ability to create immersive interactive romance scenes and sequences.
• Ability to write, iterate, and revise work under tight deadlines.
• Ability to work in Google Suite, Slack, Trello, Miro, Jira.
• Passion for mobile games and audience.
• English level Upper-Intermediate or higher.

• Ukrainian language - at least a basic level of understanding is a must-have - the team speaks Ukrainian.

   

We offer:

You will be working with a professional and motivated team of enthusiasts in the environment that brings up the best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.

Competitive salary. Compensation that will help you focus on your projects and personal development.

Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.

Health&Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside the office.

Rest. We organize team buildings, parties and various team activities to boost our collaboration.

About the role

We are looking for a creative Motion AI Designer to join our Marketing Department and help bring two exciting AI products to life through engaging marketing content: Luvea.ai, an AI companion for meaningful virtual connections, and Dualio, a platform that empowers users to create and monetize AI influencers through AI-generated short-form videos.

Before applying, we highly encourage you to explore both products and familiarize yourself with their concepts, target audiences, and visual styles. We believe the best work comes from people who genuinely connect with the products they create content for, so please take a moment to review them and make sure they resonate with you.

About you:

• At least 1 year of experience in Motion Design.
• Full-cycle motion design experience — from generating initial concepts and creating source materials to animating videos and enhancing them with effects and overlays.
• Experience with AI-powered content creation tools (e.g., Kling AI, Seedance, Nano Banana, Runway, Midjourney, Ideogram, Stable Diffusion, or similar).
• Basic knowledge of Adobe After Effects, Figma, and Adobe Illustrator.
• Strong understanding of AI trends and content creation best practices, with a proactive approach to market research.
• Understanding of performance marketing principles and how creative assets contribute to campaign results.
• Knowledge of content creation requirements across various marketing platforms.
• Creativity and the ability to generate innovative ideas for audience engagement.
• Attention to detail and the ability to work effectively under tight deadlines.

• Ability to manage and test multiple creative hypotheses simultaneously.

   

Your impact:

• Utilize AI tools to generate graphic and video content for marketing campaigns and advertisements.
• Develop creative concepts for marketing campaigns promoting games and web products across various channels.
• Adapt content for different platforms and channels, taking into account format requirements and performance goals.

• Collaborate closely with the Marketing Creatives Producer, UAM, and cross-functional teams, including Marketing, Design, and Product, to create high-quality content aligned with the company’s strategy.

   

We offer:

• A passionate, skilled team with zero bureaucracy — just results.
• Competitive salary that lets you focus on your work and personal growth.
• Professional development: access to courses, workshops, and a corporate library.
• 20 days of paid vacation, health insurance, and regular sports activities.
• A collaborative culture: team buildings and fun events inside and outside the office.

We are looking for an experienced Odoo Developer (remote) to join an outsourcing agency and work on complex Odoo implementations for international clients. The role involves designing, developing, and maintaining custom Odoo modules, integrating Odoo with third-party systems, and providing technical leadership across projects. You will collaborate closely with business analysts, project managers, and client stakeholders to deliver scalable and maintainable ERP solutions.

Requirements:
• 3+ years of Odoo development experience (versions 13+).
• Strong Python skills, Odoo ORM expertise, and PostgreSQL knowledge.
• Solid understanding of Odoo concepts: models, views, workflows, security, QWeb.
• Experience with Odoo frontend: JavaScript, OWL, XML.
• Proven experience with integrations via REST / XML-RPC / JSON-RPC.
• Strong Odoo Accounting experience (GL, AP/AR, invoicing/refunds, payment workflows, taxes/fiscal positions, multi-tax setups, bank sync & reconciliation, MIS Builder).
• Experience with multi-company and multi-currency accounting setups.
• Ability to safely customize accounting logic while preserving financial correctness.
• Experience with Odoo.sh, Docker, or Linux-based deployments.
• Strong understanding of ERP processes (sales, inventory, accounting, manufacturing).
• Ability to work independently on complex tasks and lead technical decisions.
• Excellent problem-solving and analytical skills.
• Well-written English for client communication.

Responsibilities:
• Design, develop, and maintain custom Odoo modules (Community and Enterprise).
• Customize existing Odoo modules to meet client-specific requirements.
• Lead technical architecture decisions for Odoo implementations.
• Implement and extend Odoo Accounting features: invoicing, payments, taxes, reconciliation.
• Build and maintain integrations with third-party systems (accounting tools, payment providers, logistics, CRM, eCommerce).
• Ensure accounting data integrity, correct posting logic, and compliance when customizing financial workflows.
• Work with accountants and functional consultants to translate financial and regulatory requirements into technical solutions.
• Optimize Odoo performance, security, and scalability.
• Write clean, maintainable, well-documented code (Python/JavaScript).
• Implement automated tests, participate in code reviews, and follow best practices.
• Troubleshoot complex functional and technical difficulties.
• Support upgrades, migrations, and deployments (on-premise, cloud, or Odoo.sh).
• Mentor junior developers and provide technical guidance.

Nice to Have:
• Odoo certification(s).
• Experience with Odoo Enterprise accounting features (advanced reporting, budgets, consolidation).
• Large-scale or multi-company Odoo implementations.
• CI/CD pipelines and automated testing in Odoo.
• Performance tuning and database optimization.
• Experience in outsourcing/consulting.

Company offers:
• Opportunity to work on interesting and complex projects.
• Flexible schedule: office in Ternopil or fully remote.
• Paid vacation.
• Attendance at IT events.
• English courses.
• 50% compensation for professional training courses.
• 50% compensation for a gym membership.
• Comfortable office in the city center of Ternopil, fully equipped (coffee, tea, and cookies included).
• Supportive leadership focused on employee growth and development.

About our client:
An outsourcing agency that has been operating for 15+ years and delivers solutions for international customers. The team has 30+ specialists.

About Preis HR agency:
Recruitment services:
• IT & digital talent search.
• Top management recruitment for all industries.
• “Remote recruiter” service.
• Executive search/headhunting.

We are based in Kyiv, Ukraine, with a global client footprint spanning North America, Europe, and Asia, Twin Win Games LLC is a professional development studio specializing in the production of high-quality games and entertainment apps of varying complexity and design requirements across different platforms and markets.

We are looking for a Middle Business Development Manager who can independently manage outbound business development activities: research relevant prospects, qualify leads, write personalized outreach, run multi-step sequences, lead discovery calls, handle objections, and maintain a structured sales pipeline in HubSpot.
The ideal candidate should be able to work with international clients, understand B2B sales logic, stay organized across multiple conversations, and move opportunities forward without constant reminders.

Requirements

- 2+ years of experience in B2B sales, business development, or outbound sales.
- Experience working with international clients.
- Strong outbound experience: prospecting, cold outreach, LinkedIn/email sequences.
- Ability to independently manage a sales pipeline.
- Good understanding of ICP, lead qualification, and sales funnel logic.
- Ability to lead discovery calls and handle objections.
- Strong written and spoken English: Upper-Intermediate to Advanced.
- Experience with CRM systems, preferably HubSpot.
- Structured approach to follow-ups, CRM updates, and pipeline management.
- Resilience to rejection and long sales cycles.

Responsibilities

Lead Research & Prospecting
- Research potential clients, markets, and companies relevant to our ICP.
- Identify key decision-makers and stakeholders.
- Build targeted prospect lists for outbound campaigns.
- Understand why a company may be relevant before reaching out.

Outreach & Lead Generation
- Write personalized outreach messages for email and LinkedIn.
- Build and manage multi-step outbound sequences.
- Adapt communication based on company, role, market, and potential business need.
- Understand basic deliverability and spam-compliance principles.

Sales Pipeline Management
- Manage the sales pipeline from first contact to deal progression.
- Qualify leads using practical sales frameworks such as BANT, SPIN, or MEDDIC.
- Track all activities, follow-ups, deal stages, and client context in HubSpot.
- Handle several active opportunities at the same time without losing quality.

Client Communication
- Lead discovery calls with potential clients.
- Ask clear questions to understand client needs, pain points, budget, timeline, and decision-making process.
- Present the company’s services clearly and relevantly.
- Handle objections in a calm and professional way.
- Communicate with middle management and, when needed, C-level contacts.

Internal Collaboration
- Work with PMs, Art Directors, and internal teams during estimation or project discussions.
- Share clear client context with the team.
- Escalate deal risks or blockers in time.
- Keep the Head of BD updated on important pipeline changes.

Would be a plus

Experience in iGaming.
Experience in gaming, SaaS, outsourcing, or IT services.
Experience attending or preparing for industry events such as ICE, SBC, G2E, SiGMA.
Understanding of slot development, game production, art, animation, development, or QA outsourcing.
Experience working with BANT, SPIN, MEDDIC, or similar qualification frameworks.
Basic ability to analyze pipeline performance and conversion rates.
HubSpot reporting experience.

Work conditions

We take pride in offering a range of benefits and opportunities to our employees, which include but are not limited to:

— Flexible working hours and workplace, enabling our team members to achieve a healthy work-life balance.
— Paid vacation of 20 workdays per year; 5 workdays of sick leave per year.
— Unlimited day-offs for personal matters (unpaid).
— A personal development plan (English speaking club, skills training, and access to our Education office — an education hub with internal and external experts and mentorship programs.)
— Structured processes and tools — corporate Confluence, to ensure effective communication and collaboration within the company.
— An open-minded management style that fosters transparency and constant sharing of company strategy and plans.
— Performance-based reviews that recognize and reward the contributions of our team members.
— Stress management measures, including 1-1 meetings, transparent communication, and feedback culture.
— Corporate team-building events, marathons, and online challenges that promote teamwork and healthy competition.
— Family-friendly environment, where we celebrate important personal milestones, such as the birth of a child or wedding, with congratulatory gifts.

We are looking for a Customer Care Specialist with experience in payments, fintech, or iGaming environments to support merchants and partners with payment-related inquiries and operational issues.

You will act as the primary point of contact for customers, working closely with the Payments, Risk, and Finance teams to investigate transactions, resolve payment issues, and ensure a smooth customer experience.

Responsibilities

• Provide daily support to merchants and partners via chat, email, Telegram, and other communication channels.
• Investigate payment-related issues, including declined, pending, or failed transactions.
• Analyze transaction statuses across internal payment gateway systems and provider platforms.
• Communicate with payment providers, banks, and partners to resolve transaction-related inquiries.
• Monitor payment performance and identify issues affecting approval rates.
• Assist merchants in understanding payment errors, statuses, and processing flows.
• Act as a liaison between merchants and payment providers to ensure timely issue resolution.
• Escalate complex cases to relevant internal teams when necessary.
• Maintain accurate records of investigations and resolutions.
• Contribute to process improvements and customer satisfaction initiatives.

 Requirements

• Experience in Customer Support, Customer Care, Payment Operations, Merchant Support, or a similar role.
• Background in payments, fintech, iGaming, e-commerce, or online payment processing.
• Understanding of payment transaction flows, card payments, and payment gateways.
• Strong analytical and problem-solving skills.
• Excellent communication skills in English (written and spoken).
• Ability to work with multiple systems and manage several cases simultaneously.
• Attention to detail and a customer-focused mindset.
• Ability to work independently and collaborate with cross-functional teams.

 Nice to Have

• Experience working with payment service providers (PSPs), acquiring banks, or payment gateways.
• Knowledge of fraud prevention, risk management, or chargeback processes.
• Experience using CRM, ticketing, or payment monitoring tools.

• Familiarity with iGaming payment operations.

   

Working Hours

• This role supports North American clients, so candidates should be comfortable working evening hours and collaborating across different time zones: 3:00/4:00 PM – 11:00/12:00 AM Kyiv time 

   

 What We Offer

• Opportunity to work in a fast-growing fintech/iGaming environment.
• International team and dynamic work culture.
• Professional growth and development opportunities.
• Exposure to modern payment technologies and global payment providers.
• Stable long-term cooperation.
• Supportive and collaborative team environment.
• 20 paid vacation days per year.
• 10 paid sick leave days per year.
• Competitive compensation package.
• Remote work opportunity.

About the Role:
We are looking for a proactive and client-focused Key Account Manager to join our crypto processing team. You will be the primary point of contact for our merchant partners — building long-term relationships, ensuring their success on the platform, and driving revenue growth through retention and upsell.

Responsibilities:

• Own the full lifecycle of merchant relationships: onboarding, day-to-day support, and strategic account development 

• Act as the main point of contact for a portfolio of merchants — answer questions on integrations, settlement, fees, and product features 

• Monitor merchant performance and proactively reach out to address issues, opportunities, or risks before they escalate 

• Identify upsell and cross-sell opportunities within existing accounts and work closely with the BD team to execute them 

• Drive merchant retention by understanding their business needs and aligning our product capabilities accordingly 

• Prepare regular account reviews and performance reports for both merchants and internal stakeholders 

• Collect and relay product feedback to the product and tech teams — act as the voice of the client internally 

• Stay up to date with industry trends in crypto payments and payment processing 

Requirements:

• 2+ years in account management, customer success, or business development — ideally in fintech, crypto, or payments 

• Strong understanding of payment processing, acquiring, and crypto infrastructure (PSP, gateways, settlement flows) 

• Excellent communication skills — you can explain technical concepts clearly to non-technical merchants 

• Highly proactive: you identify problems and opportunities without waiting to be asked 

• Comfortable working in a fast-paced, international environment 

• English — Upper-Intermediate or higher; additional languages are a plus Nice to Have 

• Experience with crypto processing platforms or stablecoin-based payments 

• Experience working with high-volume merchants or enterprise accounts 

What We Offer 

• Competitive salary + performance-based bonus tied to merchant retention and revenue growth 

• Hybrid setup with offices in Kyiv, Barcelona, and Warsaw 

• A front-row seat in the fast-growing crypto payments space

Requirements:

• Strong backend development experience with C++ (the bulk of the backend is built on a custom in-house framework)
• Hands-on experience with AWS, particularly S3
• Proficiency with Protobuf
• Experience deploying and operating services on Kubernetes, including performance-driven traffic routing to pods
• Performance engineering skills — hash-based routing, SSD-based caching, and memory-mapped files
• Solid systems / low-level fundamentals (there is no off-the-shelf framework to rely on — much of the stack is custom)
• Ability to work highly autonomously and drive work forward with minimal supervision
• Strong communication skills and experience working in distributed teams (Europe/Ukraine time zone; ~1–2 hours of daily overlap with a US-based team)
• Hands-on experience with AI-assisted development tools — e.g. Claude Code and Codex — including AI skills, plugins, and MCP (Model Context Protocol), with a clear understanding of how to boost personal productivity and code quality using AI tooling

Nice-to-Have:

• Familiarity with OpenTelemetry / observability tooling
• Understanding of LevelDB SSTable concepts and sorted, time-keyed data structures
• Familiarity with Python (used only for a small metadata/auth service)
• Basic DevOps skills

Key Responsibilities:

• Optimize the performance of the C++ data-streaming backend — efficient delivery of large recorded datasets to the browser
• Work on infrastructure-level optimizations: traffic routing to Kubernetes pods, hash-based routing, SSD-based caching, and memory-mapped files
• Operate within a custom data-handling stack — a C++ framework, a custom HTTP server, and a proprietary data format built on top of LevelDB SSTables and Protobuf
• Take ownership of performance work end-to-end, proactively identifying bottlenecks and driving solutions independently
• Collaborate with a primarily US-based team with ~1–2 hours of daily overlap, while working largely independently
• Participate in code reviews and design discussions

About the Project:

You'll join the engineering team of a leading technology company building autonomous mobility and robotics systems. The team develops an internal data visualization platform — a "video and data player" that renders 3D scenes, lidar, and audio recorded by autonomous vehicles. This role sits on the performance work stream: the backend reads on-vehicle data stored in S3, deserializes it from a custom, time-keyed format, and streams it to the browser. The data-transfer service is implemented in C++, and most of the platform's performance gains are expected to come from the backend.

This is a long-term engagement for a strong systems engineer who enjoys low-level performance work and is comfortable ramping on a heavily custom stack with high ownership and minimal supervision.

Who We Are?
Altum is a Ukrainian software development house that supports digital agencies and startups across the US and Western Europe with technical expertise. We focus on innovation, scalability, and quality to help businesses grow.

As part of Altum, DevOut Labs is a WordPress white-label development team delivering high-quality websites for US-based marketing agencies. While hiring is managed under Altum, this role is for DevOut Labs.
More info: devoutlabs.com

Why join us?

• Structured training — no prior experience required
• Fast career growth opportunities
• Minimal bureaucracy — your ideas matter
• Mentorship and support from experienced team members
• Growth based on your performance and results

What you need:

• Basic analytical skills
• Attention to detail
• Responsibility and self-discipline
• Willingness to learn and work with data
• Experience with research tools is a plus, but not required

What you’ll do:

• Search for and verify contacts (LinkedIn and other sources)
• Work with automation tools (training provided)
• Assist with research on potential leads
• Analyze simple data to improve results
• Meet assigned KPIs

What you get:

• Fully remote work
• Salary reviews based on performance
• Career growth opportunities
• Supportive and open team environment
• Challenging tasks that help you grow
  
  Recruitment stages:
• Initial Interview — approx. 15 min;
• Interview with Sales Manager;
• Interview with CEO — up to 30 min;
• Final feedback;

We're looking for a strong full-stack developer who's heavy on .NET, comfortable on any modern frontend, and uses AI tools as a real part of their daily workflow.

What you'll do:

• Build and refine features across multiple projects
• Work from well-scoped Jira tickets that include developer notes
• Ship clean, consistent code that follows established patterns
• Use AI tools (Claude Code, Cursor, Copilot) as a core part of your process — writing features, debugging, refactoring, code reviews, documentation, testing, exploring unfamiliar code, and accelerating everything in between

Must-haves:

• Strong .NET backend experience
• Solid frontend skills in at least one modern framework (Angular, React/Next.js, Vue, Blazor)
• SQL experience, ideally SQL Server
• Daily, hands-on use of AI tools — we'll ask you about your workflow
• Comfort working async in a remote team
• English proficiency

We're looking for a strong full-stack developer who's heavy on .NET, comfortable on any modern frontend, and uses AI tools as a real part of their daily workflow.

What you'll do:

• Build and refine features across multiple projects
• Work from well-scoped Jira tickets that include developer notes
• Ship clean, consistent code that follows established patterns
• Use AI tools (Claude Code, Cursor, Copilot) as a core part of your process — writing features, debugging, refactoring, code reviews, documentation, testing, exploring unfamiliar code, and accelerating everything in between

Must-haves:

• Strong .NET backend experience
• Solid frontend skills in at least one modern framework (Angular, React/Next.js, Vue, Blazor)
• SQL experience, ideally SQL Server
• Daily, hands-on use of AI tools — we'll ask you about your workflow
• Comfort working async in a remote team
• English proficiency