Jobs

About the client:

Our customer is the European online car market, with over 30 million monthly users and a presence in 18 countries. As a Lead FullStack Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Responsibilities:

• Developing fast, high-traffic public-facing websites
• Explore new technologies and help the team to use them
• Work using AI tools and apply them to the SDLC
• Following software development best practices while delivering the work
• Following testing principles while testing your own code to ensure production readiness
• Follow the philosophy of: you-build-it-you-run-it (be responsible for the SDLC processes) 

Requirements: 

• 5+ years developing reliable, highly available, and scalable software systems
• Strong understanding of software architecture and design patterns
• Firm grasp of clean code principles and coding standards
• Strong proficiency using AI tooling, such as ChatGPT/Codex, for rapid development

Experience integrating AI tooling into your development environment for streamlined usage

• Experience with AI Frameworks like Vercel AI SDK, LangChain, etc.
• Strong proficiency with backend development with Node.js
• Strong proficiency with TypeScript
• Strong proficiency with SQL& NoSQL datastores (GraphQL, Redis)
• Strong proficiency with frontend development (HTML, CSS, JavaScript)
• Strong proficiency with component-based frameworks and SSR (Next.js/React or Vue.js) or Angular with the desire to learn React/ Vue.js.
• Hands-on experience developing and maintaining 3rd party content management systems
• Knowledge of modern cloud infrastructures and tools, such as AWS, Terraform, and Docker
• Experience with APIs and developing in a service-based application environment
• Experience building optimized UIs for performance
• Proficiency with version control systems such as Git
• Experience working within a formal CI/CD pipeline
• Experience with logging, monitoring, and alerting services like Datadog, Newrelic
• Solid approach to testing and ensuring quality of code, Unit testing, backend, and frontend

At least Upper-intermediate English level

• This role requires mandatory timezone coverage: work must align with the Toronto (ET) timezone for LATAM hours and 13:00–21:00 EET for EU hours approximately.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are a professional SEO company working with international clients in highly competitive iGaming and casino niches.
Our team of specialists creates and scales SEO strategies for project portfolios where results and a systematic approach truly matter.
We continuously improve our processes, implement cutting-edge optimization methods, and are looking for a Head of SEO who will help us scale the direction and build teams for effective project growth.
 

Key Responsibilities

• Develop and implement SEO strategies for project portfolios and international brands
• Build, manage, and scale teams of SEO specialists, team leads, and experts of various profiles
• Optimize internal processes to scale the SEO direction and increase overall efficiency
• Work with highly competitive geographies, continuously improving approaches and adapting to search engine algorithm updates
• Collaborate with all key departments of the company to ensure effective traffic monetization
   

Requirements

• 5+ years of hands-on experience in SEO
• 2+ years of experience managing SEO teams or SEO directions
• Experience working with large-scale SEO projects and multi-brand structures
• Strong technical SEO expertise (indexing, redirects, canonicals, server responses)
• Practical understanding of Google Core Updates, E-E-A-T, and anti-spam filters
• Experience setting tasks for developers and controlling their execution
• Understanding of a performance-driven approach to SEO and traffic monetization
• Experience in iGaming, casino, affiliate, or other highly competitive niches will be a strong advantage
• Strong analytical and strategic mindset combined with a realistic assessment of team resources and capabilities
   

What We Offer

• A key role in developing the SEO direction of an international holding
• High level of autonomy in strategic decision-making and the opportunity to implement your own ideas
• Long-term cooperation with a stable and fast-growing company
• Direct support from company owners and a senior team with deep SEO expertise
• Flexible cooperation format (in-house or contract), modern tools, and all necessary resources to execute ambitious plans
  
  📩 Ready to build a high-impact affiliate program from the ground up? Send us your CV — let’s talk!

We are an established iGaming company with 4+ years of experience and a team of 1600+ specialists, managing 10+ large-scale projects across Tier 1–3 markets.

As part of our strategic growth, we are partnering with a professional SEO company operating in highly competitive iGaming and casino niches. Their team builds and scales SEO strategies where results and a systematic approach truly matter.

We are supporting them in the search for a strong Team Lead of SEO who will scale the direction, build high-performing teams, and drive sustainable project growth.

Key Responsibilities

• Develop and implement SEO strategies for project portfolios and international brands
• Build and manage teams of SEO specialists and experts of various profiles
• Optimize processes to enable scaling of the SEO direction and increase overall efficiency
• Work with highly competitive geographies, continuously improving approaches and adapting to search engine algorithm changes
• Collaborate with all key departments of the company to ensure effective traffic monetization
   

Required Skills

• Hands-on SEO experience — from deep understanding of algorithms to technical aspects (redirects, canonicals, server responses, indexing)
• Experience in team or department management — ability to scale processes and effectively lead people
• Experience working with large website portfolios and multi-brand structures — ability to manage multiple projects and a complex SEO ecosystem
• Background in competitive niches, especially iGaming / casino / affiliate, where performance and results are critical
• Strong analytical and strategic mindset combined with a realistic assessment of team resources and capabilities
   

What We Offer

• A key role in developing the SEO direction of an international holding
• Autonomy in strategic decision-making and the opportunity to implement your own ideas
• Long-term cooperation with a stable company
• Support from owners and a senior team with deep SEO expertise
• Flexible cooperation format (in-house / contract), modern tools, and resources to execute ambitious plans
  
  📩 Ready to build a high-impact affiliate program from the ground up? Send us your CV — let’s talk!

EVIQO Technologies is a company redefining the standard of home EV charging stations in the U.S.

We develop premium technology solutions that are already ahead of the market. Today, EVIQO is ranked #1 on Amazon US in its category, has received numerous industry awards, and outperforms many well-known competitors, including Tesla across several key metrics. Our products are installed in thousands of American homes and recognized by leading media and industry experts.

Due to rapid international growth, we are looking for a Business Operations Manager to strengthen our team at the intersection of business operations, international communications, legal coordination, and analytical support.

This role is ideal for someone with a strong analytical mindset, attention to detail, and an educational background in Law, International Relations, International Law, Business, or related fields. You will work with international projects, contracts, cross-functional stakeholders, and strategic business initiatives.

What You Will Do

• Support business and operational projects through research, analysis, and structured reporting
• Review and coordinate contracts, partnership agreements, and related documentation
• Conduct market, legal, and business research to support strategic decision-making
• Work with large volumes of information: structure data, identify key insights, and prepare conclusions for management
• Coordinate communication with internal and external stakeholders across international markets
• Assist in improving internal processes, operational workflows, and risk management practices

• Participate in cross-functional initiatives involving operations, compliance, partnerships, and business development

   

What We Are Looking For

• Higher education in Law, International Relations, International Law, Business Administration, Economics, or related fields
• 2+ years of experience in operations, project coordination, legal support, consulting, compliance, or analytical roles
• Understanding of international business environment, legal frameworks, and compliance principles
• Experience working with contracts and documentation: ability to review, structure, and analyze agreements
• Strong analytical and critical thinking skills with the ability to synthesize complex information
• Strong organizational and communication skills
• Ability to work independently in a fast-paced international environment

• English level: C1 (working proficiency)

   

Nice to Have

• Experience in international companies or consulting environments
• Background in KPMG, Deloitte, EY, or PwC
• Exposure to international legal matters, disputes, or cross-border operations

• Experience supporting executive-level or strategic business initiatives

   

What We Offer

• Supportive and mature management culture with a strong focus on communication and ownership
• Opportunity for rapid professional and карьерний growth within an international company
• Fully remote work format
• Schedule: Monday–Friday, 10:00–19:00 (Kyiv time)
• Competitive compensation based on experience and expertise
• Opportunity to work on international-level projects in a fast-growing U.S. market company

About EVIQO

EVIQO is one of the fastest-growing smart EV charging brands in the US residential market, serving customers across the US, Canada, and Europe.

We are already among the Top-5 market leaders in the US in our segment and continue scaling rapidly.

Our mission is to build a category-defining EV charging brand that competes with major players like Tesla, ChargePoint, and Autel.

Our core product is a premium Level 2 smart home EV charger combined with a mobile app and software platform that allows users to monitor and remotely control charging, manage and optimize energy consumption, automate charging sessions, and reduce electricity costs.

With up to 50 Amps of charging power, strong hardware positioning, premium customer experience, and a powerful D2C + Amazon growth engine, we are building much more than just a charger — we are building a scalable international brand.

We operate at the intersection of hardware, software, IoT, e-commerce, D2C, and international growth.

About the Role

This is not a classic Head of Marketing role.

We are looking for a strong CMO / Growth Leader with a digital marketing background in e-commerce who can take full ownership of marketing strategy, brand growth, customer acquisition, and revenue scaling across the US and Canadian markets.

This person will work directly with the founder and become one of the key business drivers of the company’s next stage of growth.

This role is much closer to:

CMO with digital marketing focus + Growth Lead + Founder’s Right Hand

than to a traditional marketing management position.

This is a high-impact role for someone who wants to build — not just manage.

Key Responsibilities

— Full ownership of marketing strategy and execution across digital sales channels
— Building and scaling D2C growth strategy
— Building and scaling Amazon marketplace growth strategy
— Leading performance marketing and paid acquisition strategy
— Driving customer acquisition and conversion optimization
— Ownership and improvement of CAC / LTV / ROAS metrics
— Brand positioning and competitive strategy, creating of senses
— Retention, loyalty, and customer lifecycle marketing
— Building transparent marketing systems, analytics, and reporting
— Managing internal marketing teams and/or external agencies
— Aligning business goals with marketing execution
— Providing strategic visibility and reporting to the founder
— Building collaborations with media, journalists, influencers, and industry opinion leaders
— Developing and leading PR strategy to strengthen brand visibility and market positioning
— Preparing the team, brand presence, and marketing activities for exhibitions, expos, and industry events

Requirements

— 3+ years of experience as CMO / Head of Digital Marketing / Growth Lead
— Strong hands-on experience in the US and Canadian markets
— Proven experience scaling e-commerce / D2C brands
— Basic understanding of Amazon marketplace ecosystem
— Data-driven mindset with strong analytical thinking
— Strong ownership mindset and decision-making ability
— Ability to work independently in uncertainty
— Strong operational discipline and execution focus
— Upper-Intermediate+ English (all meetings and written communication are in English)

Will Be a Strong Plus

— Experience in electronics
— Experience in energy tech
— Experience in the automotive industry
— Experience in EV / charging infrastructure
— Experience with hardware products
— Experience working with international teams
— Understanding of non-standard marketing channels and acquisition tools such as Reddit, Quora, and niche forums
— Experience in PR and media communications
— Experience launching products in online markets across the UK and Germany

Ideal Background

We are especially interested in candidates from digital marketing, e-commerce, electronics, EV, automotive, energy tech, and hardware product companies.

We are looking for someone who:

— Takes full ownership of their area
— Drives business results, not just marketing processes
— Works independently without constant supervision
— Makes decisions and is accountable for them
— Can operate with founder-level responsibility
— Builds systems instead of managing chaos

This is a business ownership role, not a coordination position.

What We Offer

— Competitive fixed compensation
— Performance-based bonus
— Strong long-term growth opportunity
— Direct work with the founder
— Opportunity to build a category leader in the EV charging market

If competing with Tesla doesn’t scare you — let’s talk.

Our company RemSoft.Dev has opened vacancies for the position of Full Stack Middle .Net Developer for interesting projects. You’ll work with an experienced team and new technologies - .NET Core and .NET 5

What do we offer, you may ask.

1. Remote cooperation. Work where and how you feel comfortable

2. Competitive monthly payments for your work according to your skills and career opportunities

3. Full (7-9 hours a day) or partial (4-5 hours a day) employment

4. Projects on .NET Core, F#, Blazor, TypeScript, Angular, Azure and other latest technologies that are nice to work with

5. A friendly team that will be able to help and advice in case of difficulties.

6. Loyal and honest leadership

What we are looking in our candidates:

1. 2+ years of experience with .NET/C#

2. 1+ years of experience with JavaScript

3. Excellent knowledge of OOP

4. Experience and understanding of Git and GitHub

5. Critical thinking

6. Willing to learn and gain new skills

7. English - B1+

About us
EVIQO — продуктова компанія (EV charging, US market), швидко ростемо і будуємо фінансову функцію з нуля.

Responsibilities:

• Full-cycle accounting
• Financial & tax reporting
• Work with QuickBooks / Zoho (або аналог)
• Payments & reconciliations
• Cash flow control
• COGS / inventory tracking

• Support audits / documentation

   

Requirements:

• 2+ years in Accounting / Finance
• Experience with US or EU companies
• Strong Excel / Google Sheets skills (впевнене ведення таблиць, звітів, фінансових файлів)
• Experience with accounting systems (QuickBooks, Zoho, etc.)
• Understanding of COGS (собівартості) та принципів її розрахунку
• Strong understanding of P&L (Profit & Loss) та фінансової структури прибутків/витрат
• Ability to build, analyze and maintain Cash Flow reports
• Understanding of core business finance logic: revenue, expenses, margin, profitability
• English: B1+ (reading/writing, basic communication)

• Self-driven, structured, detail-oriented

   

Nice to have:

• Experience in product / e-commerce / hardware companies
• Understanding of US taxation basics

• Experience building processes from scratch

   

We offer:

• Remote full-time
• Fast-growing product company
• Direct impact on business

An international IT company is looking for a proactive SDR responsible for the potential clients’ outreach and outbound sales activities.
 

Requirements: 

• 2+ years of similar international sales experience
• Good written and spoken English
• Strong negotiation skills
• High resilience
   

Responsibilities: 

• Active daily outbound activities for potential clients
• Conduct demand generation efforts to uncover and create new business opportunities
• Embody effective lead generation processes
• Develop and maintain a potential client database
• Manage the client’s data in our CRM
   

We offer friendly working conditions with competitive compensation and benefits, including: 

• Comfortable working environment 
• Friendly team and management 
• Competitive salary 
• Free English classes 
• Regular performance-based compensation review 
• Flexible working hours 
• Corporate and team-building events

An international IT company is looking for a proactive Business Developer responsible for increasing new logo sales in the assigned territory.

Requirements: 

• At least 5+ years of similar experience with a proven track record of annually closing new business   
• Experience managing the full sales cycle: prospecting, qualifying, presenting, negotiating, and closing deals 
• Proven track record of consistently closing high-value new business deals 
• Written and spoken English 
• Willingness to travel internationally 
   

Responsibilities: 

• Proactively prospect for new potential deals and expand the current customer base through various channels  
• Presenting the value of Agiliway services and offerings to potential clients, prospects nurturing 
• Identify and evaluate potential clients’ needs to meet their business expectations  
• Meet or exceed the targeted sales quota by bringing new logo business 
• Build strategic relationships and partnerships with key industry players  
• Keep updated information in CRM, report activities 
   

We offer friendly working conditions with competitive compensation and benefits, including: 

• Comfortable working environment 
• Friendly team and management 
• Competitive salary 
• Free English classes 
• Regular performance-based compensation review 
• Flexible working hours 
• Corporate and team-building events

About us:
 

BetterMe Store is the e-commerce direction of BetterMe, focused on wellness, fitness, recovery, and self-care products designed to support people in their everyday routines.
 

As part of BetterMe — a global wellness ecosystem with a loyal community of millions of users worldwide — we help people become better physically, mentally, and emotionally through products that support healthier habits and stronger self-confidence.
 

About the role: 
 

BetterMe is now developing a new strategic growth direction for BetterMe Store: a TikTok-first creator affiliate program. This channel has the potential to become one of the key growth drivers for BetterMe Store in the U.S. market by building a scalable network of creators who generate authentic content and drive sales.

We are looking for a person who is ready to take ownership of this new direction, build the operating processes behind it, and grow into a leading role in the U.S. creator-commerce and e-commerce space.

Your impact:
 

• Build and scale a TikTok-first creator affiliate program for BetterMe Store, creating processes from the ground up and turning the channel into a structured growth engine.
• Own creator acquisition, outreach, onboarding, activation, and ongoing collaboration with a wide network of micro-creators and affiliates.
• Create scalable workflows for outreach, CRM, follow-ups, onboarding, content briefing, reporting, and performance tracking.
• Build and refine the affiliate operating model together with cross-functional teams: collaboration mechanics, commission logic, etc
• Stay on top of TikTok trends, viral hooks, UGC formats, and social commerce mechanics to identify what works and turn it into simple, repeatable creator briefs.
• Leverage AI tools across daily workflows — from market research, creator segmentation, and outreach personalization to content ideation and process automation.
• Collaborate cross-functionally with influencer marketing, creative, content, analytics, e-commerce, and product teams to align the affiliate direction with broader business goals.
   

About you:

• 2+ years of hands-on experience in performance marketing, user acquisition, influencer marketing, or affiliate marketing.
• Solid understanding of performance marketing fundamentals and core metrics; comfortable thinking in funnels, conversion, and unit economics.
• Strong ownership and business mindset, with a focus on driving real results and commercial impact.
• Hands-on experience working with TikTok as a channel, either through paid acquisition or creator collaborations.
• Understanding of TikTok and UGC content: formats, hooks, and what drives engagement and conversion.
• Strong analytical thinking and a data-driven approach to decision-making.
• Strong project management and operational skills, with the ability to design, document, and scale processes from scratch.
• AI-first mindset: actively using AI tools to work smarter and faster.
• Upper-Intermediate level of English or higher.
   

Will be a plus:

• Experience with influencer and affiliate marketing mechanics at scale.
• Experience in e-commerce or consumer products.
• Exposure to the U.S. market or U.S.-based creator ecosystem.
• Experience with growth marketing in product or D2C companies.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Agiliway company is looking for a North America Sales Lead (US) with proven experience in custom software development sales to drive new logo acquisition.
 

Requirements: 

• At least 7+ years of similar experience in B2B sales with a consistent record of closing new business annually
• Demonstrated ability to close high-value, complex deals with C-level stakeholders 
• Proven track record of consistently closing high-value new business deals
• End-to-end ownership of the sales cycle: prospecting, qualification, discovery, presentation, negotiation, and closing
• Written and spoken English
• Willingness to travel internationally as needed 
   

Responsibilities: 

• Consistently meet or exceed sales targets and revenue quotas
• Proactively prospect for new potential deals and expand the current customer base through various channels
• Presenting the value of Agiliway services and offerings to potential clients, prospects nurturing
• Identify and evaluate potential clients’ needs to meet their business expectations
• Build and maintain long-term relationships with decision-makers and strategic partners
• Maintain accurate pipeline, activity tracking, and forecasting in CRM
   

We offer friendly working conditions with competitive compensation and benefits, including: 

• Comfortable working environment 
• Friendly team and management 
• Free English classes
• Flexible working hours
• 100% paid vacation, 4 weeks per year
• 100% paid sick leaves
• Corporate and team building events

Dynamica Labs invites a Junior Customer Success Manager  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is ideal for those looking to switch to IT, or those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 
Successful candidates can advance to positions such as Customer Success Manager (CSM), Senior Customer Success Manager, Solution Architect, or Senior Functional Consultant. 

 FUNCTIONAL RESPONSIBILITIES: 

• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• Higher education 
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 

 
    WOULD BE A PLUS: 

• Higher education in technical or economic fields 
• Experience working in an IT company 
• Experience as a PM or project management courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Flexible work schedule, remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

We are looking for a skillful Senior Business Analyst to join our team.

About the project

As a Senior Business Analyst, you will be at the forefront of the business transformation and expansion, working with multiple work streams and stakeholders. This is a tremendous opportunity to prove yourself and unlock the new growth frontiers.

Responsibilities

Captures requirements from business stakeholders and prepares user stories with detailed acceptance criteria.

Drive an MVP mindset across the team to ensure that the definition of minimum value and user-testable team outputs.

Work closely with the technology team to ensure the delivery of User Value in line with User Story goals.

Support a shared understanding of User Stories across the team, particularly why they are valuable/prioritised.

Ensure the roadmap is aligned with backlog priorities.

Requirements

Solid understanding of the MVP mindset, understanding the value of short-term planning

At least 3 years of experience working in an Agile environment (Scrum / Kanban / SAFe / LeSS).

Experience with writing User Stories, and decomposing work to drive prioritisation.

Strong communication skills with the ability to communicate complex messages and trade-offs, telling a compelling story.

Comfortable with processes/ technology/IT to understand and help solve problems with the technical team(s), addressing their concerns.

Strong leadership and influencing skills, with confidence in explaining complex processes or technical details to diverse groups of people.

Strong problem solver who can lead the team and push the solution and progress.

It would be a big plus: experience in the Retail domain.

Polish fluent, Upper intermediate English level.

Ukrainian is nice to have.

We offer

A competitive salary and a good compensation package

Flexible and personalised career growth

Paid vacation days, sick leaves, and days off

Corporate events and team buildings

Join ArboStar — Revolutionize Tree Care with Us!
ArboStar is the leading all-in-one business management platform crafted by arborists, for arborists. Since 2013, we’ve been empowering tree care companies to streamline operations, reduce costs, and boost profits. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction.
At ArboStar, we pride ourselves on fostering a dynamic and supportive work environment. We value creativity, collaboration, and dedication to excellence. Join our team and help us transform the tree care industry with cutting-edge technology and outstanding service.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the tree care industry with innovative technology and outstanding service.

We are seeking a Technical Support Specialist to lead client support during implementation, resolve technical challenges, and improve overall service quality under Customer Success. In this role, you will act as a key liaison between clients and internal teams, ensuring a seamless user experience while driving continuous improvements in our technical support processes.

Key Responsibilities

Client Support During Implementation

• Collect and assess technical issues from newly signed clients to ensure a smooth and efficient onboarding process.
• Lead troubleshooting meetings and provide real-time technical support via Google Meet, phone calls, and recorded training materials to ensure effective issue resolution.
   

Technical Support & Client Assistance

• Act as the first point of contact for clients experiencing technical issues.
• Manage client requests via emails, calls, and CRM systems.
• Address customer queries via live chat quickly and effectively.
• Diagnose and troubleshoot technical problems, escalating complex cases to developers while maintaining a high level of client satisfaction.
• Create and manage bug reports, tracking issues using CRM platforms such as Jira, Pipedrive, or similar systems.
• Work closely with the QA department to reproduce and analyze errors for effective resolution.
   

Ongoing Client Success & Engagement

• Proactively check in with clients to ensure continued system usage, resolve potential issues, and enhance customer satisfaction.
• Assist in developing user guides, FAQs, and other training materials to improve client self-sufficiency.

Requirements

Technical & Industry Experience

• Experience in the IT industry (client onboarding, technical support, or customer success in a B2B SaaS environment).
• Strong technical troubleshooting skills and ability to communicate complex concepts clearly to non-technical users.
• Familiarity with CRM platforms such as Pipedrive, Jira, Zendesk, or similar systems is preferred.
   

Communication & Training Skills

• Excellent English communication skills (C1 or higher), both written and verbal.
• Strong presentation and training skills, with the ability to conduct client sessions via Google Meet or phone.
   

Professionalism & Organization

• Highly organized and self-motivated, capable of handling multiple tasks and shifting priorities.
• Customer-focused approach with a commitment to providing excellent service.
   

Flexibility & Work Schedule

• Ability to work from 16:00 to 00:00 (Kyiv time).
• After three months of employment, a schedule from 08:00 to 16:00 (Kyiv time) may be available, depending on the position.
   

Preferred, but not required

• Experience in technical writing.
   

What We Offer

• Fully remote work.
• An opportunity to significantly influence the direction of the company.
• Steep learning curve and personal growth opportunities.
• Access to courses and training.
• Corporate English language training.
• 10 days paid vacation.
• Competitive salary.
• Work in a green industry.

Job Description

• Theoretical Foundation: Strong understanding of BA basics (SDLC, Agile/Scrum concepts, BABOK introduction is a plus).
• Analytical Mindset: Ability to logically structure information and break down complex tasks.
• Tools: Basic familiarity with Jira, Confluence, and drawing tools (Miro, Lucidchart, or Draw.io).

• English: Upper-Intermediate (B2) or higher (both written and spoken) for internal communication and documentation.

   

Job Responsibilities

• Requirements Documentation: Assist in writing clear User Stories, acceptance criteria, and basic functional requirements
• Backlog Support: Help the Project Manager and BA team maintain, organize, and update the product backlog in Jira
• Process Mapping: Create simple visual diagrams (flows, mockups, mind maps) to describe project processes

• Meeting Facilitation: Participate in team meetings, take detailed meeting minutes, and track follow-up action items

   

Project Description

We are looking for a motivated Trainee Business Analyst to join our delivery team. In this role, you will learn how to bridge the gap between business needs and technical execution. You will work under the guidance of experienced BAs and PMs, helping to document requirements, manage the backlog, and support the development team.
 

This is a perfect opportunity to kickstart your career in IT Business Analysis within a dynamic project environment.