Jobs at Djinni

About the Company

BotsCrew is a service company that helps international businesses design and build custom AI solutions, automation tools, chatbots, and digital products. We work with clients from discovery and strategy through delivery, iteration, and long-term account growth.

Our projects are rarely “one-size-fits-all.” We build custom solutions around each client’s business processes, data, systems, goals, and constraints. That is why we are looking for someone who can combine client ownership, product thinking, business analysis, and commercial awareness.

About the Role

As a Trainee/Junior Project Manager at BotsCrew, you'll start your PM career alongside experienced managers, working on real international client projects from day one. This is an entry-level role — prior commercial experience is not required. What matters most to us is strong communication, a genuine drive to grow, and a fit with our values.

We invest heavily in developing our juniors, so we're looking for someone ready for a long-term journey with us. BotsCrew is an AI company, and that extends to how we work — you'll be expected to bring AI tools into your daily workflow and keep exploring how they reshape the PM role.

     Requirements:

Must have

• 0.5+ years of experience in Project Management or a related coordination role within software development (internship / PM support experience counts for Strong Junior);
• English — B2+;
• Solid understanding of Agile frameworks (Scrum, Kanban) with hands-on experience in at least one;
• Analytical mindset with the ability to work with data to support project decisions and process improvements;
• Ownership attitude and high sense of responsibility;
• Familiarity with product backlog management and writing requirements (User Stories, Acceptance Criteria);
• Experience working with JIRA and Confluence;
• Strong communication skills and the ability to collaborate with stakeholders and a cross-functional team, balancing priorities and needs.

Nice to have

• Basic understanding of time & material and fixed price project models;
• Exposure to Change Management processes;
• CAPM, Agile/Scrum, or BA certification (or ongoing courses);
• Generative AI experience (prompt engineering course, or involvement in developing digital products/features with AI).
   

     Responsibilities:

You will support the successful delivery of projects within scope, budget, and timeline, working closely with a Senior PM and a cross-functional team to execute tasks, track progress, and help deliver value to stakeholders.

• Support the planning and delivery of projects in the AI Assistants development domain, ensuring alignment with business goals;
• Coordinate the software development team on day-to-day delivery within scope, schedule, and resource constraints;
• Collaborate with stakeholders to clarify requirements and translate them into tasks for the development team;
• Facilitate team ceremonies (standups, backlog refinement, planning) under the guidance of a Senior PM;
• Proactively identify blockers, flag risks, and escalate when needed to ensure timely, high-quality deliverables;
• Prepare and share regular project status reports;
• Support project financial tracking (basic reporting and forecasting) alongside the Senior PM;
• Contribute to a collaborative team culture built on trust, accountability, and continuous improvement.
  
  We Offer:
• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule & comfortable remote work conditions
• Competitive salary
• Access to Regus coworking spaces when needed
• FOP (private entrepreneur) accounting and support services
• PDP creation and guidance from our mentors
• A talented team and a culture that blends innovation, speed, and real business impact

About the Role

This is a high-impact, hands-on leadership role where you will combine strong backend engineering expertise with technical leadership and people development.

You will work closely with Engineering, Product, Customer Success, and customers, owning execution across multiple workstreams and helping shape technical decisions from initial design through production.

We’re looking for someone who is technically strong, hands-on, AI-driven, and passionate about developing people while building scalable and reliable systems.

What We’re Looking For

• 6+ years of hands-on software development experience
• 3–5 years of experience in a technical leadership or Team Lead role
• Deep hands-on expertise with Node.js — must-have
• Strong experience with AWS — must-have
• Experience with React — preferred
• Experience with Python — advantage
• Experience working with MongoDB
• Strong experience designing and building scalable backend systems
• Proven experience managing technical execution across multiple workstreams
• Strong understanding of software architecture, scalability, reliability, and clean code principles
• Experience delivering end-to-end features and projects from design through production
• Experience working in a fast-paced product environment
• Strong ownership mindset and ability to make technical decisions independently
• Strong communication and interpersonal skills
• Experience leading or collaborating with global or distributed teams
• Ability to communicate complex technical decisions clearly to both technical and non-technical stakeholders
• Experience participating in customer-facing technical discussions

What You’ll Be Doing

Leadership & Sprint Execution

• Own Team Execution: Lead the team across multiple workstreams, ensuring high-quality delivery and strong execution throughout every sprint.
• Drive Sprint Planning: Own the sprint planning process, including prioritization, capacity planning, and alignment on sprint goals and deliverables.
• Cross-Team Coordination: Act as the primary bridge between your team and other departments, proactively removing blockers and managing cross-team dependencies.
• Develop the Team: Improve team velocity and individual capabilities through ongoing coaching, mentoring, feedback, and identification of skill gaps.

Technical Excellence & Design

• Own Technical Design: Lead the technical design of features and solutions, ensuring they are scalable, reliable, maintainable, and built according to strong engineering standards.
• Stay Hands-On: Lead by example through active participation in high-scale, cloud-based development using technologies such as Node.js, AWS, and MongoDB.
• Drive Code Quality: Conduct thorough code reviews and promote best practices around architecture, maintainability, performance, and engineering quality.
• Partner with Product: Work closely with Product Managers to shape features from initial concept and technical design through development, release, and production.

Customer-Facing & Domain Ownership

• Engage with Customers: Participate in technical sessions with customers, helping address technical requirements, challenges, integrations, and product-related discussions.
• Own Your Domain: Serve as the technical focal point for your domain and manage communication with OX’s internal Customer Success teams.
• Shape Product Enhancements: Lead technical discussions and decision-making related to product improvements, new capabilities, and feature planning.

AI-First & Performance Mentality

• Drive an AI-First Culture: Integrate AI tools and workflows into the daily development lifecycle, including AI-assisted coding, automated testing, prompt-driven prototyping, and other productivity-enhancing practices.
• Improve Efficiency & Quality: Promote a strong “Get Things Done” culture where speed does not come at the expense of stability, scalability, or quality.
• Use Modern Engineering Tools: Ensure the team continuously adopts the best available technologies, tools, and development practices to improve productivity and overall engineering performance.

Blackthorn Vision is seeking a Middle Strong/Senior Backend Developer (Java) for an outstaff project with a global leader in energy technology. Founded in 1926 and headquartered in Houston, Texas, the company has 100,000 employees serving customers in more than 120 countries and develops software solutions for automation across the energy and industrial sectors.

You will work as part of an international team, collaborating with Blackthorn Vision specialists, client-side engineers, and management. We are looking for a self-driven team player with strong problem-solving skills, a commitment to quality, and a passion for delivering robust and maintainable software solutions. Upper-Intermediate English or higher is required for effective day-to-day communication. The position follows a regular full-time working schedule aligned with the Ukrainian time zone.

In this role, you will build and support backend services that process operational and time-series data and deliver reliable APIs and event-driven solutions. You will work with technologies such as Kafka, Azure IoT Hub, RabbitMQ, Redis, Kubernetes, and Microsoft Azure to develop high-performance, resilient, and scalable applications.

Required Qualifications:

• 4+ years of professional software development experience.
• Strong hands-on experience with Java, Spring Framework, and Spring Boot.
• Basic experience with Node.js and TypeScript.
• Experience with Microservices Architecture, Event-Driven Architecture, and REST APIs.
• Strong understanding of system architecture and business requirements.
• Hands-on experience with Kafka and RabbitMQ.
• Experience with PostgreSQL, Cassandra, Redis, or similar relational/NoSQL databases.
• Experience with Docker, Kubernetes, Microsoft Azure, and Azure IoT Hub.
• Experience with CI/CD, DevOps practices, and modern observability tools.
• Experience using AI-assisted development tools such as GitHub Copilot, Microsoft Copilot, Cursor, or similar.
• Excellent problem-solving, communication, and collaboration skills.

Nice to have:

• Experience working with operational and time-series data.
• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.

Please note: We are open to considering candidates based abroad; however, cooperation is available only under Ukrainian contracting arrangements.

About the Role

As a Senior Business Systems Analyst at Pearl, you’ll play a central role in enabling workflow and workforce AI transformation, with a strong emphasis on Agent Hub requirements analysis, platform support, and project coordination. This role blends classic BSA responsibilities with project management and practical AI fluency, supporting both Agent Hub product evolution and broader AI transformation initiatives across the organization.

You’ll help define and document requirements for complex AI opportunities, translate high-level ideas into actionable work, and coordinate across engineering, prompt engineering, and internal stakeholders. This is a hybrid role designed to support both requirements analysis and execution oversight for high-impact AI operations and transformation projects. You’ll be a heavy, daily user of AI tools, not just experimenting on the side, while also contributing directly to the development and improvement of AI tools and features, especially within Agent Hub and related AI transformation initiatives. This is a great opportunity for someone who wants to work at the center of a company’s AI transformation, with meaningful ownership across both platform evolution and broader AI operations, and the chance to help shape how AI enabled work gets defined, prioritized, and operationalized.

What You’ll Do

• Evaluate and document Agent Hub product requirements, including defining requirements for future platform capabilities such as next-generation meeting recap functionality
• Coordinate with the engineering team on features, bugs, and feedback to support ongoing platform improvement
• Manage and optimize the Agent Hub platform, including monitoring operational dashboards and directing follow-up actions where needed
• Test and evaluate new Agent Hub features and fixes
• Evaluate and document requirements for major AI transformation projects, such as an Analytics Deep Dive Assistant and other complex AI opportunities
• Coordinate with Prompt Engineering on the execution of AI transformation projects, from scoping through delivery
• Translate high-level, ambiguous AI ideas into clear, actionable requirements and documentation
• Use AI tools daily to support efficient execution across analysis, documentation, prioritization, and project coordination work

What We’re Looking For

• Excellent understanding of requirements development, documentation, and management (core BSA skills)
• Strong project management skills to self-manage and coordinate various activity streams
• Good understanding of Lean / Agile software development
• Strong stakeholder communication and coordination skills
• Excellent knowledge and use of AI tools and techniques across different types of work and tasks
• Ability to translate high-level, ambiguous ideas into structured, actionable requirements
• Comfort working cross-functionally with engineering, prompt engineering, and internal business stakeholders
• Strong attention to detail and ability to manage competing priorities in a fast-paced environment
• Curious, analytical mindset with a genuine interest in AI, automation, and business process improvement
• Experience monitoring operational dashboards and driving data-informed follow-up actions is a plus

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

We are looking for a Head of Account Management to lead our Account Management function, driving long-term partner success and sustainable business growth. In this role, you will own the entire client lifecycle, optimize account management processes, strengthen strategic partnerships,  and shaping a team committed to delivering high-quality service to our partners.

Responsibilities:

• Build, develop, and scale the Account Management department;
• Hire, mentor, and manage the Account Management team, ensuring high performance and professional growth;
• Own relationships with key partners, including operators, aggregators, and platform providers;
• Develop and optimize client management processes to improve operational efficiency and service quality;
• Drive revenue growth through upselling, cross-selling, and long-term partnership development;
• Collaborate closely with Sales, Product, Integration, Support, and Finance teams to ensure seamless partner experience;
• Monitor client satisfaction, service quality, and team performance against KPIs;

• Contribute to improving the company's brand reputation and overall customer experience.

   

Requirements:

• Experience in Senior Account Management, Partnerships, or other client-facing roles within the iGaming industry;
• A track record of building and improving Account Management teams and processes;
• Deep understanding of the iGaming ecosystem, including operators, aggregators and  platforms;
• Strong commercial and negotiation skills;
• Data-driven mindset (Tableau, Power BI);
• Solid understanding of key iGaming metrics, including GGR, NGR, LTV, and retention;

• English proficiency at Upper-Intermediate (B2) level or higher.

   

We offer:

• Convenient work schedule (8/9/10/11 — 17/18/19/20);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;

• Comfortable and easy management, no tyranny.

   

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.
1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.
2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).
3. The Offer Stage
 

Somatic is a robotics company creating autonomous robots for commercial use. Our first product is a bathroom cleaning robot designed for large-scale facilities such as airports, hospitals, and office buildings.We are looking for an enthusiastic person who is passionate about new technologies and robotics to join our Operations team as a Robot Safety Monitor.
 

Responsibilities:

• Monitoring and safely assisting robots remotely
• Troubleshooting in a variety of real-world situations, providing detailed and accurate feedback to our engineer
• Identifying and reporting bugs with clear documentation
• Data collection for ML
   

Must have:

• English B1-B2 or higher (both written and spoken)
• Experienced PC user
   

Will be a plus:

• Higher technical education (ready to hire final-years student)
• QA/QC experience or finished QA courses
• Linux basic user knowledge
• Network basic knowledge
   

We offer:

• Comfortable working environment in modern office
• Access to internal tech communities where engineers share expertise and insights
• Robotics courses (AI included)
• Regular corporate events, team buildings, and social activities to keep the team spirit high
• Competitive salary with regular performance-based reviews
• Working hours: 40h/week, full-time from office

WHAT YOU’LL BE WORKING ON

• Design and maintain the Merchant Portal and Backoffice: dashboards, transactions, balances, settlements, onboarding, tables, filters and forms
• Cover complete flows: responsive behavior, permissions, loading, empty, error and edge states
• Audit and improve the existing product
• Own and evolve the Figma design system: components, variants, tokens and documentation
• Work directly with the engineering and C-level team from problem definition through to launch
• Review implemented results in the browser
• Improve the landing page and future product pages
• Create presentations, diagrams and other visual materials as needed
• Use AI tools in everyday design work
   

WHAT YOU NEED TO SUCCEED IN THIS ROLE

• 5+ years in Product Design or UX/UI
• Portfolio demonstrating complex B2B, SaaS or fintech products
• Experience with data-heavy interfaces: dashboards, tables, forms, multi-step workflows
• Strong visual craft: typography, composition, spacing, hierarchy and color
• Expert-level Figma
• Experience building and maintaining design systems
• Ability to turn incomplete requirements into concrete solutions
• Experience working closely with engineers and reviewing implemented results
• Practical use of AI tools in your design process

• Confident English reading and listening; spoken English is a plus

   

NICE TO HAVE

• Fintech, payments, banking or B2B SaaS background
• Experience as the sole or lead designer in a small team
• Landing pages and marketing websites
• Figma Code Connect or design systems connected to code
• Framer, Webflow, HTML/CSS or code-based prototyping

• Motion, animation, illustration or video

   

   

WHAT WE OFFER

• An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
• Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
• Work with coworkers who are passionate about their business
• Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
• Remote work
• 20 days of vacation time; bank holidays; sick leaves; additional birthday day off.

• You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
  This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
  The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

   

• Responsibilities:

  - Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
  - Build and enhance data processing pipelines using Java and Apache Spark
  - Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
  - Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
  - Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
  - Translate business and regulatory requirements into robust technical solutions
  - Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
  - Investigate and resolve data and application issues in development, test, and production environments
  - Improve application performance, scalability, and reliability for high-volume data processing workloads
  - Contribute to the design and implementation of reusable components and engineering best practices
  - Participate in code reviews, testing, and release activities to ensure high-quality deliverables
  - Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
  - Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

   

• Mandatory Skills Description:

  - 6+ years of commercial experience with Java
  - Experience in designing and developing scalable, high-performance backend applications
  - Good knowledge of SQL and working with large datasets from multiple data sources
  - Strong problem-solving skills and ability to work effectively in a global distributed team

   

• Nice-to-Have Skills Description:

  - Experience in financial services, investment banking, or regulatory reporting projects
  - Familiarity with data quality, reconciliation, and control frameworks
  - Experience working with large-scale enterprise data platforms
  - Knowledge of cloud environments and modern data platform architectures
  - Understanding of CI/CD practices and automated deployment pipelines
  - Experience working in Agile / Scrum teams within a distributed global setup

   

• Languages:
  • English: B2 Upper Intermediate

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

Your future responsibilities include:

• Building, optimizing, and maintaining ETL pipelines that extract data from ERP
  systems, databases, and APIs, transform it into a usable format, and load it into
  BigQuery
• Automating data ingestion, transformation, and loading processes to reduce manual
  intervention and ensure efficiency
• Monitoring and troubleshooting data pipelines proactively — catching performance issues
  issues, errors, and data quality problems before they escalate
• Managing and optimizing data storage: partitioning, indexing, and performance tuning
  in BigQuery
• Designing data models that represent the structure and relationships within a business
  data
• Implementing data quality checks and validation rules at every stage of the pipeline
• Identifying and resolving data inconsistencies, errors, and missing values
• Conducting data audits and comparing results with business user needs — proposing
  solutions to close existing gaps
• Collaborating with analysts, data scientists, and business stakeholders to understand
  their data needs and translate them into scalable solutions

Why this role might be interesting for you:

If you love structure and enjoy optimizing processes, this is your playground. You'll make real-world architectural decisions, not just execute tickets. Every pipeline you build or improve directly powers business decisions at the highest level, so the impact of your work is visible and immediate. And if you want to be the person who shapes a data-driven culture from the inside — that's exactly the role we're offering.

Needed experience & skills:

• 2-4+ years of hands-on experience as a Data Engineer
• Advanced knowledge of SQL and Python
• Hands-on experience with GCP (AWS is also suitable), in particular BigQuery
• Strong ETL and data warehousing skills: Apache Airflow, dbt
• Clear understanding of both the technical and business sides of data products
• Clear and concise communication; comfortable working cross-functionally with nontechnical stakeholders
• Proactive problem-solving mindset — analytical thinking and attention to detail
• English level — B1-В2

Nice to have skills:

• Experience at a large systematic company (retail, banking, telecom, FMCG, logistics)
• Comfort working autonomously as the only Data Engineer on a team
• Adaptability in a high-paced, fast-changing environment

Hiring Process:

Intro Call → Tech & Soft Interview → Bar Raising

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been shaping and developing the banking system of our country.

At Raiffeisen, more than 5,500 employees work together, including one of the largest product IT teams, consisting of over 800 professionals. Every day, we collaborate to ensure that more than 2.7 million of our clients receive quality service, use the bank’s products and services, and develop their businesses because we are #Together_with_Ukraine.

Your future responsibilities:

• Helping organizations to maximize the value created (customer-centric approach, shortening time to market, etc.)
• Ensuring teams/tribes and stakeholders understand Agile/Lean theory and practices
• Being a servant-leader for teams/tribes
• Constantly learn and educate in new Agile practices when needed
• Helping teams/tribes in self-organization and cross-functionality development
• Removing organizational-level impediments to the teams/tribe’s progress
• Facilitate cross-tribes, tribe, org level events
• Coach/Mentor Scrum Masters and Product Owners/Managers
• Develop a community of practices across the organization
• Working as SM with 1 team and as Agile Coach with an organization

Your skills and experience:

• Experience in SM/SDM roles with several teams/systems
• Cases of transforming team from waterfall to Agile approach
• Cases of building a new Agile team in the non-Agile organization
• Deep understanding of Agile values and principles
• Deep understanding of Scrum and Kanban
• Deep understanding of business value discovery and delivery process
• Excellent communication skills
• Facilitation/Mediation skills and experience
• Mentoring/Teaching skills and experience
• At least up to 3 years of experience in the software development domain
• Upper-intermediate-level of English

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. • Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023

Opportunities for Everyone:

• Rife is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

____________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави.

У Райфі працює понад 5 500 співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує понад 800 фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,7 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. 

Твої майбутні обов’язки:

• Допомогати організації в максимізації створеної вартості (підхід, орієнтований на клієнта, скорочення time-to-market тощо)
• Забезпечувати розуміння командами/трайбами та стейкхолдерами Agile/Lean теорій та практик
• Бути servant-lider для команд/трайбів
• Постійне навчання новим Agile практикам за необхідності
• Допомога командам/трайбам у розвитку самоорганізації та кросфункціональності
• Усунення перешкод на організаційному рівні для досягнення командами/трайбами прогресу
• Фасилітація cross-tribes, tribe eventsта інших подій на рівні організації
• Коучити та менторити Scrum Masters та Product Owners/Managers
• Розвивати Agile ком’юніті всередині організації
• Працювати як Agile Coach на рівні організації та як Scrum Master з однією командою

Твій досвід та навички:

• Досвід роботи у ролі Scrum M/SDM з декількома командами/системами
• Досвід трансформації команди з Waterfall до Agile
• Досвід побудови нової Agile-команди в non-Agile організації
• Глибоке розуміння цінностей і принципів Agile
• Глибоке розуміння Scrum і Kanban
• Глибоке розуміння процесу визначення цінності для бізнесу та делівері процесів
• Відмінні комунікативні навички
• Навички та досвід фасилітації/медіації
• Навички та досвід наставництва та навчання
• 3+ роки досвіду в області розробки програмного забезпечення
• Рівень англійської мови вище середнього

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека та уроки англійської.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

• Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 
• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомогисеред банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

Our customer is a global marketplace for savings and investments, providing savers with effortless access to high-yield savings accounts and investment options from over 400 partner banks worldwide. It eliminates geographic limitations, ensuring transparency, convenience, and competitive rates. For banks, it offers cost-efficient deposit funding and innovative Banking-as-a-Service solutions. We're looking for the Senior Product Owner for one of Customer’s Investments and Pensions products.

Responsibilities:

• Own one of Customer’s Investments and Pensions product areas end-to-end, from problem discovery to
  delivery, adoption, and measurable business impact.
• Develop a deep understanding of your product area (customers, market, regulation, competitive
  landscape) and identify the highest-leverage opportunities across the broader domain.
• Shape and maintain a value-driven roadmap, balancing strategic bets, improvements, and
  platform/operational needs; align stakeholders through clear narratives and trade-off decisions.
• Set and track quarterly OKRs with your Engineering Lead, ensuring plans are grounded, measurable,
  and connected to Raisin’s strategy; you’re accountable for outcomes, not just output.
• Lead cross-functional collaboration with Engineering, Design, Data/Analytics, Operations,
  Legal/Compliance, and other stakeholders to deliver a seamless customer experience.
• Communicate effectively through written product artifacts (e.g., PRDs, user journeys, wireframes,
  sequence diagrams, experiment plans, and release notes), providing enough clarity to enable autonomous
  team execution while keeping scope focused and aligned.
   

Requirements:

• 5+ years of Product Management hands-on experience leading a cross-functional team.
• Demonstrated success in defining, launching, and scaling complex products that combine deep
  technical systems, non-trivial business logic, and high operational or regulatory constraints.
• Proven ability to collaborate with diverse stakeholders (Engineering, Design, Business, Compliance,
  Legal, Marketing, Executive Leadership) and drive cross-functional alignment on product vision and
  prioritization. You have a sufficient grasp of these disciplines, such that you can sketch high-level
  solutions to product problems in software design artifacts.
• Excellent written and verbal communication skills, with the ability to articulate complex technical
  concepts to both technical and non-technical audiences.
• Owner’s mentality: you tackle challenges head-on and drive solutions with conviction.
• Highly data-driven approach to prioritization and decision-making, including the ability to define
  KPIs, create product impact dashboards, and synthesize data into actionable product requirements.
• A track record of leveraging qualitative (customer interviews) and quantitative (product usage data)
  insights to validate assumptions and drive product strategy.
• Experience in Investment products, preferably with a leading European Fintech, investment firm, or a Bank’s investment division.
• Experience with Looker or similar analytical tools will be a plus.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings

• Other location-specific benefits

   

*not applicable for freelancers

Competera uses Big Data and Deep Learning to change the way retailers do pricing. We are known for both: cutting-edge math ’under the hood’ and for deep expertise in the pricing domain. We are looking for an MLOps Engineer to develop the platform that supports the entire ML models lifecycle in production.

You could be a perfect match for the position if
You want to:
 

• Develop tools for Data Scientists that help them to scale in their operations and routines.
• Develop pricing algorithm/systems based on DS research; convert prototypes to robust systems for enterprise retailers.
• Build/optimize ML and mathematical algorithms. 
• Improve Data Scientists’ Dev Experience.
• Create/optimize data pipelines and systems for ML models.
• Optimize SDLC for ML models.
• Implement backend systems to expose ML systems for other platform components.

You have:

• Education in STEM-related fields, Computer Science/Math/Physics is preferable.
• Understanding of ML models training lifecycle.
• Python experience 5+ years.
• Ability to understand key ML principles and terms (loss, training loop, gradient descent, statistics, etc.).

You’re gonna love it, and here’s why:
 

• Rich innovative software stack, freedom to choose the best suitable technologies;
• Remote-first ideology: freedom to operate from the home office or any suitable coworking;
• Flexible working hours (we start from 8 to 11 am) and no time tracking systems on;
• Regular performance and compensation reviews;
• Recurrent 1-1s and measurable OKRs;
• In-depth onboarding with a clear success track;
• Competera covers 70% of your training/course fee;
• 20 vacation days, 15 days off, and up to one week of paid Christmas holidays;
• 20 business days of sick leave;
• Partial medical insurance coverage.

Drive innovations with us. Be a Competerian.

AnyBiz.io is a fast-growing AI-driven sales automation product, built by the same team behind Warmy.io. We help B2B companies run smarter outreach - and we need someone who can both take great care of our customers and help shape what we build next.

This isn't a support role. You'll own a portfolio of 30-50 customers end-to-end - onboarding them, auditing their outreach, and pushing their strategy until it actually works - while feeding everything you learn straight back into our Product roadmap.

Because you'll be looking at real cold email and call sequences every day, we need someone who already has a sales, biz dev, or lead gen background - someone who instinctively knows what a good (and a bad) outreach message sounds like, and isn't afraid to tell a customer their approach isn't working.

What you'll do:

Account management:

- Manage a portfolio of 30-50 customers: weekly to monthly check-in calls, ad-hoc emails

- Maintain HubSpot CRM as the single source of truth for account info and activity history

- Mitigate churn risks and capitalize on upsell opportunities

Customer performance:

- Onboard new users, from creating an account to launching their first campaigns

- Activate new users: keep tweaking the strategy until we generate first warm responses

- Proactively advise underperforming users on the strategy changes they need to make

Research & development:

- Identify and report bugs, design flaws, and other product issues that need fixing

- Participate in Product Roadmap debates - help decide what gets built, when, and how

- Assist the Product team with feature and market research, and new feature testing

- Proactively design new prompts and test new LLM models

You're the right fit if:

- You have a sales, biz dev, or lead gen background - you can look at a cold email or call script and immediately tell what's weak about it

- You're a self-starter: you push us, we don't have to push you. You learn and improve independently, without waiting for instructions

- Your English is fluent (B2+) - vocabulary is a must, accent is completely fine. More than half your day is video calls, and most of your customers are native speakers

- You're comfortable managing 30-50 accounts at once without dropping the ball on any of them

- You're genuinely curious about the product - you want a say in what gets built, not just a queue of tickets to close

- You're flexible on hours - available up to 9pm Kyiv time, since a lot of our users are in PST and some in AUS

- You're based in Vinnytsia (preferred) or Kyiv specifically, and can be on-site at least 4 days/week during probation (WFH becomes an option after)

Nice to have:

- Prior hands-on experience with prompt engineering or testing LLM models

- Background specifically in customer success or account management, on top of the sales/outreach experience

What we offer:

- Real ownership over both your accounts and the product roadmap - your input actually shapes what gets built

- A team that moves fast and skips the politics

- Udemy access + conference budget for your growth

- Company gifts and team events

- Competitive compensation - discussed individually

- B2B contract

- Direct line to the Product team - no layers between your feedback and what ships

We are currently looking for a Senior AI Platform and Model Operations Engineer to join a professional German-based product company team that designs innovative eHealth solutions for hospitals.

You will work on a stable healthcare product.

You'd own the models and the platform around them, serving every channel we put in front of a patient.

The phone assistant is first because it's already underway, but it isn't the point of the job. Next is a chat assistant in the patient portal that can answer questions and walk someone through booking an

appointment, and after that whatever channel comes along.

The thing you're actually building is one internal API that every channel calls, so that the rules about what a patient can do live in one place instead of being written three times, slightly differently. The phone assistant and the web chat are two front ends onto the same thing.

Alongside that: moving off the vendor. Right now we pay per minute for speech recognition and language models, and within about a year we want to be running them ourselves — because we're dealing with

patient data, and because we don't want a vendor swapping a model underneath us without telling us.

To be clear about scope: we mean serving open-weight models and adapting them to our domain. We don't mean training a model from scratch.

One thing we want to be direct about. We are not looking for someone to build what we've already decided on. We don't yet know whether running these models ourselves is the right call — we don't have an accuracy figure on real German phone audio, and we don't have a proper cost comparison. Your first job is to produce both, and if they say we should keep paying the vendor for another year, we need you to tell us that plainly. Someone who quietly builds the thing because we asked for it is worse than no hire at all. If being the person who says "the numbers don't support this" makes you uncomfortable, this isn't the job.

You need

• To have put a language model behind an API that more than one product called, and kept it running.
• Streaming responses, timeouts, retries, and errors that tell the caller something useful.
• To have run a speech recognition or language model in production on hardware you were responsible for. Not a notebook, not someone else's API.
• To be able to size and cost it: how many people one GPU will serve at once, what an hour of audio or a million tokens costs you, where it starts to fall over.
• Tool calling in production, and a clear view on where the boundary sits. The assistant will guide patients through booking, which means the model proposes an action and our code decides whether it's allowed. If you've built something where the model was effectively trusted to act, we'd want to talk about what you'd do differently.
• To have dealt with untrusted text reaching a model that can trigger actions. A chat box on a patient portal is a much easier thing to attack than a phone call, and someone will try.
• Experience grounding a model on your own content so it stops inventing things — and honesty about where that still fails.
• Experience fine-tuning or adapting an open-weight model, LoRA or PEFT or something equivalent, and the honesty to say whether it was worth the effort.
• A habit of being suspicious of your own benchmark numbers, especially the good ones.
• To understand that using patient conversations to train a model is a different legal question from using them to answer one. If that distinction is new to you, this role probably isn't the right fit.
• Python and Linux, containers, and a serving stack like vLLM or TGI.
• Enough experience to work without an ML team around you, and to tell a team lead something he'd rather not hear.
• We are considering candidates who work through Ukrainian FOP.

Nice to have

• Quantization, and a view on what it costs you in accuracy.
• Audio processing: sample rates, codecs, what a phone network does to a recording.
• GPU scheduling, Kubernetes.
• Having built something where the same assistant had to behave consistently across more than one channel.
• Having worked somewhere GDPR was taken seriously rather than mentioned occasionally.

You don't need

• To have built a voice assistant, or to know anything about telephony. That's the other role, and the phone channel is only one consumer of what you'd build.
• To speak German.
• To know PHP . You'd define what our backend needs to expose; another team builds it.

Warmy.io is an innovative email deliverability platform that helps businesses optimize their email outreach and achieve higher engagement rates. We work with global B2B SaaS companies, ensuring their email communications land in inboxes, not spam folders.

As we continue to grow, we are looking for a Technical Support Specialist based in the to join our team and provide outstanding customer support for our platform users.

Job Overview

We are seeking an experienced Technical Support Specialist to assist customers with troubleshooting, onboarding, and ongoing support related to email deliverability, integrations, and best practices. The ideal candidate has 2+ years of experience in technical support, preferably in a B2B SaaS environment, and is comfortable handling support via both chat and video calls (after 3-6 months in the company).

This role requires excellent English communication skills (both written and spoken), strong problem-solving abilities, and a customer-centric approach.

Key Responsibilities

• Provide technical support via chat, email, and calls to assist customers with issues related to email deliverability, integrations, and platform usage.
• Guide customers through troubleshooting processes and provide step-by-step solutions.
• Conduct screen-sharing sessions when needed to resolve more complex technical issues.
• Maintain a high standard of written and verbal communication to ensure customer satisfaction.
• Work closely with internal teams (engineering, customer success, and product) to escalate and resolve customer issues efficiently.
• Keep thorough documentation of support interactions and contribute to the internal knowledge base.
• Assist in onboarding new customers, ensuring a smooth adoption of our platform.

Requirements

✅ 2+ years of experience in a Technical Support role, preferably in a B2B SaaS environment.
✅ Proficiency in handling support via video calls (previous experience with call-based support is a must).
✅ Strong experience with email-related issues (email deliverability, SMTP, email warm-up, domain authentication, etc.).
✅ Fluent in English (spoken and written) – ability to explain complex technical issues clearly.
✅ Strong troubleshooting skills and ability to diagnose and resolve technical issues effectively.
✅ Ability to work with ticketing systems, live chat tools, and CRM platforms.
✅ Must be comfortable working with a camera on for calls with customers and team members.
✅ Experience with B2B SaaS platforms is a strong advantage.

What We Offer

• Full-time remote role with a stable schedule.
• Competitive salary based on experience.
• 18 PTO days, 15 sick days, and public holiday recognition.
• Opportunity for professional growth in a fast-growing SaaS company.
• A collaborative and supportive team environment.