Jobs

We are seeking a motivated and enthusiastic Recruiter to join our dynamic HR Department. As an in-house Recruiter, you will be the driving force behind hiring the best cable technicians on the US market for our growing team of over 300 contractors. No prior experience necessary; however, a strong willingness to learn and grow in field is essential.

Responsibilities:

• Implement effective recruitment strategies to source and screen candidates to identify the best fit for our open positions.
• Use multipule channels, including job boards, social media, and professional networks to identify and attract qualified candidates.
• Schedule and conduct online interviews to assess candidate qualifications and fit.
• Effectively communicate with candidates, negotiate offers and assist with completing paperwork for new hires.
• Manage our CRM system, maintain accurate and up to date records, generate reports for Recruitment Team Lead to ensure efficient tracking and monitoring of the recruitment process.
• Collaborate with the Recruitment Team Lead to understand the company’s hiring needs and ensure the successful placement of candidates.
• Continuously seek ways to improve the recruitment process and enhance the candidate’s experience.

Requirements:

• High School Diploma or equivalent; a degree in Human Resources or a related field is a plus.
• Ability to conduct 20+ cold calls per day to build a robust pipeline of qualified candidates.
• Availability to work from 9 AM to 5 PM EST (New York time zone), Monday to Friday.

Skills:

• Strong communication skills, both verbal and written.
• Excellent interpersonal skills with the ability to build rapport quickly.
• Adaptability and a willingness to learn new processes and tools.
• Ability to work collaboratively in a team environment.

About Koscom Cable Inc.

Koscom Cable Inc. is an authorized contractor serving over 25 states in the US. We provide technical staffing services to leading communications, internet, and media companies, such as Comcast, Spectrum, Verizon, and AT&T. With a team of over 300 skilled cable technicians, we are committed to maintaining the highest standards of excellence in everything we do. We are seeking individuals who share our passion for success and are eager to join our dynamic team. If you have the skills, experience, and drive to excel as an in-house Recruiter, we encourage you to apply and be a part of our growth journey.

Hi! We’re Leaply — a fast-growing ecosystem of digital and physical products designed to help people build healthier habits and lead better lives. We launched in 2024 and have already seen explosive growth — 10x revenue in the past six months — with strong traction across the US, Europe, and beyond.

At Leaply, we challenge traditional career paths — we value ownership over job titles, and impact over process. As we scale, we’re looking for a sharp, data-driven Analyst to refine our ops team, enhance team performance, and implement scalable systems.

Role Overview:

As an Analyst, you will be the strategic bridge between raw data and operational excellence. You will join our Operations team to drive efficiency across three key pillars: Monetization, Support, and Online reputation. Your role goes beyond just building reports; you will be expected to uncover hidden patterns, propose data-backed solutions, and actively participate in their implementation, including our upcoming AI-driven automation initiatives.

Technical Stack, that you will work with:

• Data Warehouse: Google BigQuery (Advanced SQL is a must).
• Visualization: Tableau (Creating intuitive, actionable executive dashboards).
• Product Analytics: Amplitude (Analyzing user behavior and funnel performance).
• Innovation: Implementation and optimization of AI/LLM tools for operational workflows.

Key Responsibilities:

• Foundation Building & Data Architecture: As the first analyst in this direction, you will own the end-to-end data flow—from querying and structuring raw data in BigQuery to ensuring a "single source of truth" for the entire Ops department.
• Advanced Analytics & Modeling: Move beyond basic reporting. You will develop antifraud models to mitigate risks and design complex behavioral segmentations to understand user lifetime value and churn triggers.
• Performance Monitoring: Architecting the automated KPI ecosystem and health-check dashboards for Payments, Support, and FirstLook.
• Strategic Insight Generation: Conducting high-level deep-dives into payment failure trends, transaction routing optimization, and operational bottlenecks.
• AI & Automation Integration: Leading the charge in implementing AI/LLM solutions—from automated support ticket classification to predictive routing and fraud detection.
• Actionable Implementation: Working as a strategic partner to Ops Leads to ensure your data models translate into direct business growth and process overhauls.

Potential Candidate Profile:

• Experience: 2+ years of experience in Data or Operations Analytics (preferably in Fintech, SaaS, or high-growth startups).
• SQL Mastery: Proficiency in writing complex, optimized queries (CTEs, Window Functions, etc.).
• Visualization Skills: Proven ability to tell a story with data in Tableau, making complex metrics easy for stakeholders to digest.
• Analytical Mindset: Strong understanding of product funnels (Amplitude) and business unit economics.
• Adaptability: A keen interest in AI/Machine Learning and a willingness to experiment with new automation tools.
• Communication: Fluent in translating data findings into clear business recommendations.

Focus Areas (Your Impact)

• Payments: Minimizing cancell rates, optimizing transaction flows, user segmentation etc.
• Support: Analyzing CSAT, other metrics and identifying high-impact areas for AI chatbot implementation.

• Online reputation: Integrating analytical tools for sentiment tracking across different platforms.

   

Why This Role?

• Build the Function from Scratch: You aren’t just joining a team; you are establishing the analytical culture in a team. You will have the autonomy to define the tools, the methodologies, and the standards for how Operations uses data.
• Path to Data Science: This role is designed for growth. With our focus on AI, anti-fraud modeling, and complex segmentations, you will have the perfect sandbox to transition into Data Science or Advanced Machine Learning roles in case you want.
• High Visibility & Ownership: As the pioneer analyst in this direction, your insights will directly influence executive-level decisions. You will see the immediate impact of every model you build.
• AI-First Environment: You won't be stuck with legacy processes. You will be at the forefront of implementing AI-driven operations, giving you a massive competitive edge in the future market.

What you’ll get:

• Competitive compensation and a high-impact role.
• Full Ownership: Freedom to optimize and evolve the support function as you see fit.
• Support from the best: Access to internal professional communities (Marketing, Product, Operations) within the SKELAR network.
• A meaningful mission: Help millions of people live healthier lives every day.

Leaply is backed bySKELAR, a venture builder with over 10 successful B2C businesses. Beyond business, we support the SKELAR Foundation, a charitable initiative created by employees to support the Ukrainian Armed Forces.

Join us in building the next big thing!

We're hiring a Java developer to build ultra-low-latency systems using Aeron and Chronicle.

You will design and optimize high-throughput messaging with Aeron (IPC/UDP, Cluster, Archive), build persistent off-heap data layers with Chronicle Queue and Chronicle Map, and tune JVM performance down to the microsecond.

You bring strong Java (17+), production experience with Aeron or Chronicle Wire & Queue, understanding of mechanical sympathy, lock-free concurrency, off-heap memory, and Linux perf tooling. Trading or market data background preferred.

Bonus: SBE/zero-copy serialization, LMAX Disruptor, kernel bypass (OpenOnload/DPDK), event sourcing, single-writer architectures.

Competitive pay. Hard problems. Microseconds matter.

We’re looking for a Lead Product Analyst who can turn raw data into product strategy and help the team make smarter decisions every day. If you enjoy connecting metrics with real user behavior, leading analysts, and shaping product direction with data - this quest is for you 🚀
 

💪 YOUR QUEST-LINE:

• Guide and grow a team of Product Analysts - help them think deeper and keep the analytical bar high;
• Own analytics across key product domains - understand how users behave, what drives engagement, and where monetization actually happens;
• Shape and refine core product metrics (LTV, retention, churn, cohorts, funnels, activation/A-ha moments) and ensure consistent metric definitions and event taxonomy across the company;
• Develop and maintain dashboards in Tableau / Amplitude that reflect key product and business metrics;
• Drive experimentation culture - from shaping hypotheses to interpreting results and explaining what they mean beyond the numbers;
• Bring structure and statistical sanity into A/B testing and decision-making;
• Analyze user lifecycle and segmentation to uncover growth opportunities, friction points, and revenue drivers;
• Keep an eye on product health metrics, set up alerts/anomaly checks, investigate drops, and drive quick RCA with clear next steps;
• Work closely with CEO, CPO, Product Managers, and key stakeholders to make data part of everyday decisions;
• Continuously improve how we work with analytics - definitions, reporting logic, internal standards.

👨‍🚀 YOUR IN-GAME SKIN:

• 5+ years as a Product Analyst in product-based tech environments;
• 1+ year of experience leading or mentoring analysts;
• Strong SQL skills with hands-on experience working with large datasets;
• Experience defining and evolving core product metrics: retention, LTV, churn, funnels, cohorts, segmentation, activation;
• Hands-on experience designing and analyzing A/B tests, understanding statistical significance and experiment pitfalls;
• Experience working with Tableau and Amplitude;
• Experience building dashboards and reporting systems that support real product decisions;
• Experience owning metric definitions/event tracking and ensuring data consistency across tools (single source of truth);
• Understanding of how metrics connect to business impact and monetization logic;
• Strong communication skills - able to translate complex analysis into clear, actionable insights;
• Upper-Intermediate level of English.

🧜‍♀️ WILL BE YOUR BOOST:

• Familiarity with the Steam trade system, skins market, or gaming experience (CS2, Dota2, Rust);
• Domain experience in high-load E-commerce, Fintech, or iGaming projects;
• Proficiency in Python for deeper product analysis.

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

If you read everything carefully and exclaimed: «Oh, yeah, I'm good at everything and I want to do cool things together!», then we are already looking forward to your resume! 

Send them as soon as possible! 🚀

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

As a Product Analyst for the E‑commerce team, you will play a key role in driving data‑informed growth across our online product ecosystem. You will focus on uncovering insights that accelerate acquisition, improve conversion, and optimize user journeys across the funnel. Through experimentation, analytics, and close collaboration with product and marketing teams, you will help shape strategic decisions and unlock new opportunities for scale.

Your impact:

• Work closely with the E‑commerce team and help them make effective, data‑driven decisions.
• Analyze data to identify growth opportunities and product improvements.
• Support the e‑commerce team with A/B testing.
• Build standardized dashboards and ad hoc reports to deliver actionable insights to stakeholders.
• Oversee the implementation, maintenance, and improvement of web analytics and tagging methodology using Google Analytics and Google Tag Manager.

About you:

• 3+ years of experience in analytics within an IT company, preferably in e‑commerce products.
• Experience analyzing A/B test results to improve product performance.
• Knowledge of Google Analytics and Google Tag Manager.
• Strong analytical skills and the ability to justify your ideas with data.
• Experience with data visualization tools such as Tableau.
• Strong spoken and written English.

Will be a plus:

• Experience programming in Python.
• Experience working with Shopify.

What you get at BetterMe:
A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment.We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

We are a fast-growing company focused on delivering innovative solutions to our clients. Our team is passionate about growth, performance, and building strong customer relationships. We’re looking for a motivated SDR to help drive our outbound and inbound sales efforts.

Responsibilities

• Identify and research potential clients and target accounts
• Conduct outbound prospecting via email, LinkedIn, and cold calls
• Qualify inbound and outbound leads based on defined criteria

• Schedule meetings and demos for Account Executives

   

Requirements

• 2+ year of experience in sales, lead generation, or SDR role
• Be familiar with our product https://cesar.chat
• Experience with cold outreach (email, calls, LinkedIn)
• Familiarity with CRM systems (HubSpot, Salesforce, or similar)

Nice to Have

• Experience in B2B or SaaS sales
• Understanding of sales frameworks (SPIN, MEDDIC, etc.)
• Experience working with international markets (US/EU)
• Familiarity with tools like Apollo, Outreach, Lemlist

We are a growing tech-focused company dedicated to building high-performing teams across modern technologies. We are looking for an experienced IT Recruiter who can help us attract, engage, and hire top tech talent.

Responsibilities

• Manage full-cycle recruitment for IT roles (from sourcing to offer stage)
• Source candidates through various channels (LinkedIn, job boards, networking, referrals)

• Conduct screening interviews and assess candidate qualifications

   

Requirements

• 2+ years of experience in IT recruitment (agency or in-house)
• Be familiar with our IT product https://cesar.chat
• Experience sourcing via LinkedIn and other platforms
• English level: Upper-Intermediate or higher

Nice to Have

• Experience hiring for international markets (US/EU)
• Knowledge of sourcing techniques (Boolean search, X-ray search)
• Experience with employer branding initiatives

UX/UI Design Intern in AI/Cybersecurity Start-up
Location: Remote
Duration: 6 months

Overview
Join a product-focused environment and contribute to designing a live digital product through collaboration, ideation, and execution. The internship is unpaid and cannot be less than the stated period. There is a possibility of joining the team full-time after the successful internship. 

Responsibilities
• Collaborate on product ideas, flows, and features
• Design and refine UI in Figma using existing systems and style guides
• Build and organise components, variants, and reusable assets
• Create wireframes, high-fidelity screens, and interactive prototypes
• Document flows and design decisions
• Ensure consistency across screens and states
• Iterate based on feedback and basic testing

Requirements
• Strong Figma skills
• Solid understanding of UX/UI principles (including Gestalt)
• Familiarity with design thinking, iteration, and testing
• Strong attention to detail and ability to follow structured systems
• Previous design experience (academic, freelance, or professional)

What You Gain
• Hands-on experience working on a real product in active development
• Exposure to full design cycles, from ideation to iteration
• Practical experience with design systems and scalable, global UI
• Direct collaboration within a startup environment (fast execution, real constraints, cross-functional work)
• Structured feedback and mentorship throughout the internship
• Insight into how product, design, and engineering align in real workflows

Note: Work is conducted under NDA and cannot be publicly shared

About us

V-Spot is a cybersecurity research and technology institution based in London.

We conduct original research, develop security technologies, and advance cybersecurity and digital defence capabilities.

We are building a strong media presence to establish authority, attract clients, and engage top-tier talent.

Role overview

We are looking for a Social Media Manager (Growth Focused) responsible for building and scaling our presence on YouTube and LinkedIn (with lateral expansion to Instagram).

This is a growth-focused role — not just content posting.

Your responsibility is to turn expertise into content that drives reach, engagement, and audience growth.

Key responsibilities

• Develop and execute a content strategy focused on growth
• Generate content ideas, formats, and series
• Write hooks, short scripts, and post structures
• Manage and direct a designer/editor (content production)
• Analyze performance and optimize based on data
• Identify and scale what works; eliminate what doesn’t
• Adapt content across YouTube Shorts and LinkedIn

Requirements

• Strong understanding of short-form content and social media growth
• Ability to turn complex topics into clear, engaging content
• Experience with content strategy and performance-driven marketing
• Analytical mindset (understanding of metrics, testing, iteration)
• Proactive approach — ability to take ownership and drive results

Nice to have

• Experience growing YouTube / LinkedIn accounts
• Background in tech, cybersecurity, or startups
• Experience working with founders or expert-led brands

KPIs

• Audience growth (followers/subscribers)
• Content performance (views, reach, engagement)
• Contribution to inbound interest/leads

Format

• Part-time / freelance (with potential to scale)
• Remote

To apply

Please share:

1. Examples of accounts you have worked on (with results/metrics)
2. 2 content ideas for our brand

If you understand how to build and scale content — we’d like to speak with you.

We're looking for a UI/UX Designer to own the end-to-end experience across our web and mobile platforms. You'll shape how people list, discover, negotiate, and transact — making every interaction feel fast, safe, and satisfying. You'll work closely with product managers, engineers, and our data team to turn user insights into intuitive interfaces.

What You'll Do

• Design user flows, wireframes, and high-fidelity prototypes for listing creation, search and discovery, messaging, checkout, and seller dashboards.
• Conduct user research - interviews, usability tests, and survey analysis - to deeply understand the motivations and pain points of both buyers and sellers.
• Build and maintain a scalable design system that ensures visual consistency across platforms and supports rapid iteration.
• Collaborate with engineers to ensure designs are implemented with precision, providing specs, assets, and guidance through development.
• Use data (conversion funnels, heatmaps, session recordings) to identify friction points and validate design decisions through A/B testing.
• Design trust and safety experiences - rating and review flows, identity verification prompts, dispute resolution interfaces- that make users feel confident transacting with strangers.
• Champion accessibility standards (WCAG 2.1 AA) and inclusive design principles across the product.

What We're Looking For

• 2+ years of product design experience, ideally in a marketplace, e-commerce, or consumer app environment.
• A strong portfolio demonstrating end-to-end product thinking - not just polished visuals, but evidence of problem framing, iteration, and measurable outcomes.
• Proficiency in Figma (components, auto-layout, prototyping) and familiarity with handoff and collaboration tools.
• Experience designing for both iOS and Android, with a solid grasp of platform conventions.
• Comfort with qualitative and quantitative research methods - you can run a usability test and also interpret a funnel chart.
• Strong communication skills - you can articulate design rationale to stakeholders and incorporate feedback without losing sight of the user.

Bonus Points

• Experience with circular economy, sustainability, or peer-to-peer platforms.
• Familiarity with motion design or micro-interactions (Lottie, Rive, or similar).
• Background in illustration or brand design.
• You've designed complex trust, safety, or payment flows before.

What We Offer

• Competitive salary and equity participation.
• Flexible, remote-first work culture with optional co-working stipend.
• Annual learning budget for courses, conferences, and tools.
• A mission-driven team that genuinely cares about reducing waste and making reuse easy.
• The opportunity to shape a product used by millions of people every day.

We are looking for a Senior Backend Python Engineer to help build and scale the core backend infrastructure powering our data platform.

In this role, you will design backend services responsible for processing, transforming, and delivering large volumes of structured data. You will work at the intersection of backend engineering and data infrastructure, building reliable systems that support analytics, intelligent applications, and internal tools.

You will collaborate closely with data engineers, AI engineers, and product teams to ensure backend services are scalable, reliable, and maintainable.
 

Responsibilities

• Design and develop backend services using Python
• Build scalable systems for data processing and internal APIs
• Design and maintain asynchronous service architectures
• Work with databases to ensure efficient data modeling and query performance
• Improve system reliability through monitoring, logging, and error handling
• Contribute to system architecture and backend best practices
• Optimize services for performance, scalability, and maintainability
• Support CI/CD pipelines and containerized deployments
   

Requirements

• 4+ years of experience with Python backend development
• Strong understanding of REST APIs and backend service architecture
• Experience with PostgreSQL and advanced SQL queries
• Experience working with asynchronous Python frameworks
• Familiarity with message brokers or event-driven architectures
• Experience working with Docker-based environments
• Understanding of system reliability and backend performance optimization
   

Nice to Have

• Experience building data-heavy backend systems
• Experience with high-throughput services
• Familiarity with distributed systems
• Experience with Kubernetes-based infrastructure
• Experience collaborating with data or ML teams
   

Tech Stack

Python · FastAPI · PostgreSQL · Redis · Message Queues · Docker · Kubernetes · CI/CD

We are bill_line — a fintech company born in Ukraine, now conquering the global payments market.

Our core product is a payment solution for any online business, and we improve it every single day. A bill_line client can be any business that needs a payment solution — from a small online store to banks, insurance companies, or charitable organizations.

Why us?

bill_line is a “Swiss army knife” in the fintech world for any client that needs to accept payments worldwide. This means our bizdev, support, legal, and finance teams stay with the merchant from the connection request to integration and transaction сопровождение.

We are proud of our approach and its results. But every success is a puzzle — and only the best team in the world can assemble it.
Want to become part of it and help transform the Ukrainian and global fintech market? Great — because we are currently looking for a CFO.
 

Daily responsibilities

• Development and implementation of the company’s financial strategy aligned with long-term business goals
• Financial planning, budgeting, and forecasting management
• Control of accounting, reporting, and compliance with internal and external standards
• Preparation and analysis of financial reports and recommendations for management
• Cash flow management, cost optimization, and budget compliance control
• Interaction with banks, external auditors, and outsourcing companies
• Development of ERP systems and financial processes
• Team building and management
   

We expect from the candidate

• Experience in a senior financial leadership role (CFO) in fintech or related industries
• Strong knowledge of accounting, budgeting, risk management, and financial analysis
• High analytical skills, strategic thinking, and decision-making ability
• Experience implementing and optimizing financial processes and ERP systems

We offer

• Our HQ in resilient Kyiv, near Zvirynetska metro station
• Everything you need to work effectively from day one (top equipment, service subscriptions, and more)
• Hybrid format: Monday, Wednesday, Friday in the office, other days optional. Even during blackouts you’ll have stable Wi-Fi, backup power, independent heating, a gym zone, shower, and even a sleeping area
• We are Diia.City residents — providing multiple employment options from day one
• 24 paid vacation days (unused days compensated financially)
• Fully paid sick leave
• Corporate lunches from GudFood
• Mandatory medical insurance
• Psychological support sessions — we care about mental health

Remote | €3,000 fixed + bonuses | Long-term

We are looking for a high-performing recruiter to join a stable, well-established international company with a proven track record on the market.

This is not a typical HR role.
This is a commercial, performance-driven position for someone who delivers results.

What you’ll do

• Recruit and place blue-collar workers at scale
• Manage high-volume candidate pipelines
• Work with existing clients and actively develop new business opportunities
• Run outbound activity: calls, LinkedIn, messaging
• Own the full recruitment cycle from sourcing to placement
• Maintain strict CRM/ATS discipline (non-negotiable)
• Move fast, solve problems, and close positions
•  

What we expect

• 5+ years of proven recruitment experience
• 3+ years of blue-collar recruitment experience
• Strong hunter mentality and commercial mindset
• Comfortable with high outbound volume
• Ability to manage large pipelines and fast processes
• High level of ownership, discipline, and consistency

• Fluent English

   

What you get

• €3,000/month fixed salary
• Strong bonuses based on performance
• Fully remote setup
• No fixed working hours — results matter, not presence

• Real opportunity to grow into team lead / operational roles

   

Why this role

• You work with a stable, proven company
• You operate in a high-demand, scalable market
• You avoid corporate bureaucracy

• You are judged by performance, not politics

   

How to apply

Send us:

• Your CV
• A short note about your blue-collar recruitment experience
• One example of a challenging role or high-volume hiring you handled

👉 In your first sentence, include the word “rocket”

Data Scientist – Computer Vision 

About Cyberette 
Cyberette is an AI-native cybersecurity company developing forensic-grade technology to detect digital manipulation across video, audio, and images. Our mission is to restore trust in digital communication and protect people, organizations, and institutions from deception in the AI era. 

About the Role 
We are looking for a Computer Vision Data Scientist with strong initiative and technical excellence to join our core development team. You’ll be responsible for designing, training, and optimizing computer vision models and architectures used in our deepfake detection and forensic analysis platform. 

This role requires someone who thrives in fast-paced environments, loves solving complex problems, and brings both creativity and rigor to their work. You’ll collaborate closely with our founders and engineers to push the limits of multimodal AI for real-world impact. 

Key Responsibilities 

• Develop, train, and deploy computer vision models for image and video manipulation detection. 
• Research and experiment with new architectures, model ensembles, and multimodal fusion techniques. 
• Preprocess, clean, and manage large-scale datasets for training and evaluation. 
• Optimize model accuracy, latency, and scalability for enterprise-grade performance. 
• Contribute to the design of the model evaluation framework and internal benchmarking tools. 
• Collaborate with other engineers and researchers to integrate models into production pipelines. 
• Document methodologies, experiments, and findings clearly and systematically. 

Requirements 

• MSc/PhD in Computer Science, Machine Learning, Artificial Intelligence, or related field. 
• Strong experience in computer vision (CNNs, Transformers, multimodal models). 
• Proficiency in Python and deep learning frameworks (PyTorch, TensorFlow).  
• Solid understanding of ML ops, dataset curation, and model evaluation.  
• Proven experience building and training models from scratch.  
• Excellent analytical and problem-solving skills.  
• Self-driven, disciplined, and collaborative mindset.  

What We Value 
At Cyberette, we believe technology should serve people. We are a team of builders united by a shared sense of purpose — creating tools that make the digital world safer and more truthful. If you care deeply about impactful innovation and want your work to matter, you’ll feel at home here. 

Bonus Skills 

• Experience with audio or multimodal analysis. 
• Knowledge of adversarial attacks or deepfake generation methods. 
• Experience in real-time inference or edge deployment. 

We are looking for a Customer Support Specialist with experience in payments/fintech / iGaming environments to support users and partners with payment-related inquiries.

You will work closely with Payments, Risk, and Finance teams, handling payment issues, investigating transactions, and ensuring smooth communication with clients and partners.

Responsibilities

• Handle customer inquiries via chat, email, and ticketing systems
• Support users with payment-related issues (deposits, withdrawals, failed transactions)
• Investigate and resolve chargebacks, refunds, and transaction discrepancies
• Communicate with internal teams (Payments, Risk, Compliance) to resolve issues
• Work with PSP providers to clarify transaction statuses when needed
• Monitor transactions and identify potential issues or irregularities
• Maintain high-quality customer experience and response standards
• Document common issues and contribute to process improvements

Requirements

• 0,6+ years of experience in Customer Support within fintech, payments, or iGaming
• Good understanding of:
  • Payment flows (deposits/withdrawals)
  • Chargebacks and refunds
  • Transaction investigation
• Experience working with payment systems or PSPs is a strong advantage
• English – B2+ / strong communication skills
• Ability to work in a fast-paced, high-volume environment
• Strong attention to detail and problem-solving skills
• Experience with CRM / ticketing tools

Nice to Have

• Experience in iGaming or high-risk payments
• Basic understanding of crypto payments

What We Offer

• Fully remote work
• Flexible working hours
• Opportunity to grow within a fast-scaling fintech company

• International environment and exposure to global payment operations