Jobs at Djinni

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

NICE TO HAVE:

• Knowledge of German, Spanish, French or other additional languages
• Understanding of sports betting products and player behavior
• Experience working with different back-office/admin systems
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

About client

Our client Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service.
 

About the project:
A VAT recovery system for Ryan clients in European countries that would help to automate the regular work of VAT specialists at Ryan. The client team is located in Braga, Portugal.

Responsibilities:
• Design, build, and maintain efficient, reusable, and reliable code
• Contribute to the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain code quality, organization, and automation
 

Requirements:
• Minimum 4 years of commercial experience as a PHP/Laravel developer
• Experience working in the finance domain (or at least education in finance) would be an advantage
• At least upper-intermediate English level
• Solid knowledge and experience with PHP and the Laravel framework
• Confident knowledge of Object-Oriented Design principles
• Experience with LAMP stack (Linux, Apache, MySQL, PHP)
• Experience working with YAML and XML documents and files
• Experience working with 3rd party APIs and web services
• Skilled in using Git or another version control system
• Good theoretical understanding of software development
• Experience working in an Agile (preferably SCRUM) environment
• Strong communication skills
• Team player, responsible, and hardworking
 

Will be a plus
• Good understanding of JavaScript (ES6, TypeScript), HTML and CSS

We are JATAPP, an IT company building products used by millions of users worldwide. Our portfolio already includes 20+ products across exclusively white-hat niches such as Business, Utilities, Lifestyle, Cybersecurity, and Education, while we continue to actively expand our e-commerce and web directions — with much more ahead.

We are looking for a strong Product Marketing Manager - Consultant for project-based collaboration who will become a source of Wellness expertise for the team and help shape effective growth decisions at the early stage of this direction’s development.

The main focus of this role is validating and analyzing strategic hypotheses, auditing key decisions, supporting the creation of test plans and metrics evaluation, as well as guiding the team through important growth-related decisions.

We see this collaboration as a project-based strategic partnership involving participation in strategic review sessions, audits, growth discussions, and building a strong foundation for scaling the product.

Why this role is exciting:
 

• Venture-building environment backed by the resources and infrastructure of an established company
• Opportunity to work within a phygital ecosystem combining wellness and hardware products
• Focus on Tier-1 global markets
• Strong test-and-learn culture with fast iteration cycles
• Potential opportunity to grow into a Head of Product direction if the collaboration proves successful and aligns with long-term business needs

Key areas of focus:

Strategic expertise & consulting (60%)
 

• Challenging and reviewing the product strategy together with the General Manager — product positioning, ICP, JTBD, and target metrics
• Auditing key decisions before production launch — new products, offers, and pricing changes
• Building framework-driven approaches for funnel development, subscription mechanics, and retention strategy
• Defining product and growth benchmarks against industry standards and leading market players (Bloom, Happy Mammoth, ARMRA, AG1)
• Weekly 1:1 meetings with the General Manager to review priorities, blockers, and key decisions
   

Targeted involvement in critical projects (30%)
 

• Building and optimizing subscription mechanics: developing pricing models, gift offers, and upsell flows aimed at increasing LTV
• Developing customer retention strategies: reducing churn, implementing win-back mechanics, and improving communication across different stages of the customer lifecycle
• Reviewing marketing materials for FDA/FTC compliance: validating advertising claims, testimonials, and adherence to US market advertising standards
• Auditing Meta Ads accounts to identify opportunities for campaign structure improvements and performance optimization
• Analyzing and reviewing landing page architecture and marketing funnels before major releases and new product launches
   

Mentorship & team development (10%)
 

• Support onboarding of a future Middle PMM by sharing wellness and US market expertise
• Provide periodic coaching for the Creative Producer around creative briefs and conversion-focused content
• Drive knowledge sharing through documentation, frameworks, and best-practice examples

What we expect:
 

• Hands-on experience scaling wellness products, including at least one wellness project on the US market with $1M+ ARR, validated through case studies or references
• 4+ years of experience in performance marketing or product marketing at a Senior level, including direct ownership of revenue metrics and business results
• Strong understanding of subscription mechanics, with practical experience working with ReCharge, Bold, Skio, or similar subscription solutions, as well as a deep understanding of churn cycles, win-back mechanics, and LTV optimization
• Experience working with Tier 1 US markets, including understanding of compliance requirements (FDA, FTC), audience specifics, and channel benchmark metrics
• Strong practical expertise in CRO and A/B testing, with proven hands-on cases supported by measurable results and performance metrics
• Fluent English (C1+), including experience working with US-focused copy, industry content, and communication with native English-speaking professionals
• Comfortable working in an async-first environment, including weekly sync meetings and day-to-day collaboration through Slack and Loom

Nice to have:
 

• Experience consulting for well-known wellness brands such as Bloom, Happy Mammoth, ARMRA, AG1, Spoiled Child, Goli, Lemme, or Care/Of
• Hands-on experience building quiz funnels and advertorial funnels, supported by real examples and measurable results
• Experience launching hardware or phygital products would be a strong advantage for future company directions
• Active use of AI tools in daily workflows, including Claude, ChatGPT, n8n, or similar solutions to accelerate testing and experimentation processes
• An established network within the DTC community and the ability to facilitate valuable industry introductions
• Experience mentoring or supporting junior PMMs

Recruitment process:

Recruiter Interview   —  Technical Interview  —  Final Interview  —  Offer

Real Data. Real Decisions. Real Product Impact.

Let’s Start With a Hello 👋

We're looking for a Product Analyst who loves turning data into meaningful product decisions.

If you're passionate about understanding user behavior, uncovering growth opportunities, and helping teams build better products through analytics—we'd love to meet you.

Who We Are

We're an international iGaming & Entertainment company building and scaling products across global markets.

Our mission is simple:
Create engaging products, deliver outstanding player experiences, and make every business decision backed by data.

Our culture?

• Fast-moving and product-driven.
• Data over assumptions.
• Experiment, learn, improve.
• Teamwork without bureaucracy.

What You'll Be Doing

• Analyze user behavior across the entire customer journey.
• Monitor key product and business metrics.
• Build dashboards and reports for Product, CRM, Marketing, and Management teams.
• Identify growth opportunities through funnel and cohort analysis.
• Evaluate product launches, promotions, and new features.
• Design and analyze A/B tests.
• Generate actionable insights that improve retention, engagement, and monetization.
• Work closely with Product Managers, CRM, Marketing, BI, and Engineering teams.
• Present analytical findings and recommendations to stakeholders.

What Makes You a Great Fit

• 2+ years of experience as a Product Analyst or Data Analyst in a product company.
• Strong SQL skills.
• Experience with BI tools such as Tableau, Power BI, Looker, Metabase, or similar.
• Solid understanding of product analytics, funnels, cohorts, retention, and experimentation.
• Strong analytical mindset with the ability to transform data into business decisions.
• Excellent communication and presentation skills.
• Upper-Intermediate English or higher.

Bonus Points

• Experience in iGaming, Betting, FinTech, Gaming, or Consumer Subscription products.
• Experience with Amplitude, Mixpanel, GA4, BigQuery, ClickHouse, or Python.
• Knowledge of A/B testing methodologies and statistical analysis.
• Experience working with CRM and retention analytics.

What’s In It For You

• Fully remote work.
• Flexible working hours.
• Competitive salary.
• International product environment.
• Opportunity to influence product strategy with data.
• Career growth in a rapidly scaling company.
• Friendly, ambitious, and collaborative team.

Let’s Wrap It Up

If you're excited about solving product challenges with data, influencing business decisions, and helping millions of users enjoy better experiences—we'd love to hear from you.

Let's build smarter products together.

Uklon is a product IT company which develops a leading ride-hailing service. Daily, Uklon expert team pumps up one of the largest infrastructures on the market of Ukraine and abroad ensuring the interaction between drivers and riders.

We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as a Growth Lead.

Hiring process: Introduction, test assignment and final meeting.

What our offer includes specifically for this role:

• working in high-performing, self-sufficient teams with a clear focus and understanding of priorities
• launching experiments for an audience of over 2 million users
• contributing to the growth of a Ukrainian product in Ukraine and expansion markets
• working in a team of professionals, including data analysts, researchers, and developers, with well-established processes and clearly defined goals
• a data-driven decision-making culture
• the opportunity to see the results of your work in a product used by thousands of people — including yourself
• minimal bureaucracy, enabling fast decision-making and flexibility in implementing changes
• a company culture where every employee matters and has a real impact on processes and product development
• annual bonus based on company performance

How exactly you can influence the development of the Company:

• define and drive growth strategy: own the end-to-end product growth strategy, translating company objectives into clear product goals, OKRs, and execution plans.
• lead and coordinate two cross-functional growth product teams
• manage and develop Product Managers
• build and execute the product roadmap:
— develop and maintain a multi-quarter product roadmap aligned with business priorities, growth opportunities, and marketplace dynamics
— identify and launch high-impact product initiatives
• drive experimentation and data-driven decision making
• design and oversee experiments and product tests, ensuring product decisions are validated through data and measurable impact.
• define and track growth metrics: own core product and marketplace metrics, monitor performance, and ensure initiatives deliver measurable improvements.
• align stakeholders and facilitate collaboration
• improve team processes and effectiveness
• identify and mitigate product and marketplace risks

Challenges for three months:
• understand the product, marketplace, and growth drivers: gain deep understanding of the marketplace dynamics, core growth levers, user behavior, and key product metrics.
• align on growth strategy and priorities
• assess current growth initiatives and experimentation processes: review ongoing experiments, product initiatives, and analytics frameworks to identify improvement opportunities
• align and guide PM roadmaps: partner with the Growth Product Managers to review, align, and prioritize their roadmaps, ensuring initiatives support company objectives, growth strategy, and measurable business outcomes

Challenges for six months:
• deliver measurable growth impact: launch and scale product initiatives that drive improvements in key growth metrics (activation, engagement, retention, marketplace efficiency)
• strengthen experimentation and data-driven cultur: improve experimentation processes and ensure teams consistently validate product decisions through data and testing
• scale product team effectiveness: ensure the two growth teams operate with clear priorities, strong ownership, and effective collaboration
• improve marketplace performance and user experience: identify and implement product improvements that enhance marketplace balance and customer experience
• build strong team and stakeholder alignment: establish effective collaboration with Product, Engineering, Design, Data, UXR, and key business stakeholders

To achieve the results, you will need:

• product management experience: 5+ years of experience in Product Management, delivering successful consumer-facing B2C products at scale
• people management: 2+ years of experience managing Product Managers and leading product teams
• product growth strategy: proven ability to translate business goals into clear OKRs, define and execute product-led growth strategies that drive measurable business outcomes (activation, retention, marketplace efficiency, revenue)
• experimentation & data-driven product development: strong expertise in A/B testing, experiment design, and result interpretation, including defining success metrics and making data-informed product decisions
• product analytics: advanced analytical skills and ability to work with product data (funnels, cohorts, behavioral metrics)
Experience collaborating closely with data analysts and interpreting complex datasets.
• roadmap ownership: experience owning multi-quarter roadmaps, aligning product initiatives with business goals and key performance metrics
• cross-functional product leadership: experience leading Product Managers and cross-functional teams (Engineering, Design, Data, UXR) and delivering complex initiatives from discovery to launch
• customer-centered product development: ability to translate user problems and insights into scalable product solutions that improve customer experience and drive business performance
• English level: Upper Intermediate

Important:

User experience at Uklon is not just an abstract metric. We want to experience the product the same way our users do. To better understand customers’ needs and challenges, our team occasionally completes orders personally — acting as drivers. Therefore, it is essential to have:
• a Category B driver’s license
• access to a car and the willingness to complete Uklon and competitor orders as a driver in order to test the solutions you create through own experience

Certainly, we will teach you, but it’s good to have:

• experience with mobile or marketplace products

How do you manage your working hours?
• flexible schedule based on role responsibilities
• days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation.

How will you level up your skills at Uklon?
• internal knowledge sharing, mentorship programs, and training for soft & hard skills
• professional certifications for experts
• corporate library and subscriptions to information resources
• personal/team learning budget
• corporate discounts and сompensation for English lessons
• long-term training program for managers

Care and support
• medical insurance in Ukraine
• paid therapy sessions with Pleso
• gamification, gifts, giveaways and partner discounts
• sports events and corporate team buildings
• wellness programs with emotional well-being workshops
• relaxing massage weeks in the office
• promo codes for Uklon rides

Regular Sport Activities:
Uklon Football — weekly
Uklon Online & Offline Yoga — weekly
Corporate discounts and partial compensation for sports activities.

Corporate social responsibility
Uklon is a socially responsible business and is among the top 10 largest donors to Ukraine’s Defense Forces and humanitarian initiatives among Ukrainian companies in the IT and telecommunications sector. Since the beginning of the full-scale invasion, the total financial contributions of the company and its founders to the Defense Forces, social initiatives, and charitable projects have exceeded UAH 339 million.

If you’re looking for a dynamic and ambitious product company focused on growth and global expansion, passionate about cutting-edge technologies, and eager to reveal your inner drive — join Uklon team!

*We value every application and aim to provide feedback within 7 business days. If you haven’t received a response — don’t worry: it simply means there wasn’t a match with the position this time.
If you don’t see an email from us — please check your Spam folder or other inbox tabs. Sometimes our messages end up there.

Thank you for choosing Uklon. See you soon!

We are looking for a Senior Product UI/UX Designer to join our team. Templify is a high-growth mobile/web ecosystem that helps creators and businesses produce high-quality video content using professional templates. 

Responsibilities:

• Lead visual and interaction design, delivering premium iOS experiences with native Apple patterns and polished micro-interactions
• Design emotionally engaging user experiences through motion, transitions, and delightful interactions
• Leverage AI tools (Claude, Figma AI, image/UI generators) to accelerate ideation, workflows, and production
• Own the end-to-end design process, from problem definition and user flows to high-fidelity prototypes and developer handoff
• Apply behavioral psychology principles to improve onboarding, activation, and retention
• Build, maintain, and evolve scalable design systems and component libraries
• Iterate quickly based on product data, user feedback, and business goals

• Collaborate closely with Product Managers and Engineers to ensure high-quality implementation within SwiftUI and native iOS constraints

   

Requirements: 

• 5+ years of experience designing product applications, including shipped consumer iOS products
• Deep knowledge of iOS design principles, including Human Interface Guidelines, gestures, haptics, safe areas, and light/dark mode
• End-to-end product design experience, from problem discovery through developer handoff
• Strong emotional design skills with the ability to create engaging, memorable user experiences
• Experience designing and prototyping motion, micro-interactions, transitions, and UI states
• Strong understanding of user psychology, behavioral principles, cognitive load, motivation, and onboarding retention
• Proficiency with AI design tools, including Claude, AI copilots, Figma AI, and image/UI generators
• Strong visual design skills with exceptional typography, spacing, color, and hierarchy
• Experience building and maintaining design systems and component libraries

• Ability to work in a fast-paced environment, iterate quickly, and communicate design decisions effectively

   

Strongly preferred

• Advanced prototyping in Figma and at least one motion design tool (Rive, Lottie, After Effects, Principle, or ProtoPie)
• Experience designing template-based or content creation products
• Experience working with product analytics, A/B testing, and data-informed design decisions
• Close collaboration with engineering teams and understanding of SwiftUI constraints

• Startup or small-team experience with the ability to work independently in ambiguous environments

   

Nice to have

• Experience creating App Store assets and marketing visuals
• Basic understanding of front-end technologies (SwiftUI, CSS) for animation specifications
• Illustration or brand design experience

• Proven impact on product activation or retention metrics

   

Portfolio must show

• At least one shipped iOS application, including a link and a description of individual contributions
• An end-to-end feature or user flow delivered from concept to release
• Motion design examples (video or GIF demonstrating interactions)
• Examples demonstrating emotional design decisions and the rationale behind them
• Examples of AI tools integrated into the design workflow (preferred)

We offer:

• Competitive reward for the provided services
• Collaborative and supportive team of professionals
• Growth through a Mentorship Program, regular feedback, and one-on-one meetings with PM and HR
• Partial reimbursement for medical insurance, sports activities, and English language courses
• Leave policy - 22 days of annual leave, 10 paid sick days per year
• Personal equipment policy offering MacBooks along with all necessary hardware and software for work
• Financial support for employees during specific life events (weddings, childbirth, etc)
• A people-focused corporate culture that prioritizes employee well-being

This role is for an experienced Product Analyst with a strong background in product analytics, experimentation, and data-driven decision-making. You will be responsible for defining product success metrics, analyzing user behavior and A/B test results, uncovering actionable insights, and collaborating cross-functionally to optimize acquisition, retention, and trading experiences while supporting business growth.
Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Partner with Product Leads (Acquisition, Retention, Trading) to define success metrics and KPIs for new features and product roadmaps
• Design, document, and oversee the implementation of tracking plans (event taxonomy)
• Analyze A/B test results, providing clear recommendations on whether to roll out, iterate, or kill a feature based on statistical evidence
• Create and maintain executive-level dashboards and granular product-level reports
• Conduct complex research (e.g., "How does using the CopyTrading feature in the first 7 days impact 90-day retention?")

Requirements

• 3+ years of experience as a Product Data Analyst, ideally within FinTech, Trading, GameDev, or high-transaction B2C digital products
• Advanced proficiency in SQL (complex joins, window functions, query optimization) and hands-on experience with Data Warehouses (BigQuery, Snowflake, Redshift)
• Strong experience with Product Analytics and event tracking platforms (such as Amplitude, Mixpanel, GA4, Firebase Analytics) as well as BI visualization tools (Tableau, Looker, PowerBI, Superset, or similar)
• Solid understanding of statistics specifically for A/B testing (hypothesis testing, p-values, statistical significance, minimum detectable effect)
• Experience using Python or R (Pandas, SciPy, Jupyter) for deeper statistical analysis, cohort modeling, or predictive analytics
• Proven ability to design and govern product event tracking architecture from scratch

Will be a plus

• Domain knowledge in CFD trading, Crypto exchanges, or traditional brokerage businesses
• Experience with Data Engineering concepts and tools (dbt, Airflow) to build your own data pipelines
• Familiarity with mobile attribution platforms (AppsFlyer, Adjust) and deep-linking analytics

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About Symbo
Symbo is a US-based sales communication platform built for outbound sales teams. Our Power Dialer gives reps the ability to make high-volume outbound calls with local presence dialing, voicemail drop, call recording, AI transcription, email sequencing, and CRM integration — all in one platform. We work with sales teams across a wide range of industries globally.

The Role
We are looking for a motivated, English-speaking Sales Development Representative to join our remote team full time. This is a high-volume outbound cold calling role. You will be reaching out to potential business customers in the US market, introducing them to Symbo, and booking discovery calls or demos for our closing team.

If you are someone who is comfortable on the phone, not afraid of rejection, and motivated to put in the hours to hit your targets — we want to talk to you.

What You Will Do

• Make high-volume outbound cold calls to prospective US business customers daily
• Introduce Symbo's platform clearly and confidently to decision makers
• Qualify leads and book meetings or demos for the sales team
• Follow up with prospects via email and messaging
• Keep your CRM updated with accurate notes and activity
• Meet and exceed weekly and monthly call and meeting targets

What We Are Looking For

• Strong spoken and written English — this is a firm requirement for this role
• Prior experience in outbound sales, cold calling, telemarketing, or BDR/SDR roles
• Comfortable making 100+ calls per day and working long, focused calling sessions
• Self-motivated, disciplined, and able to work independently in a remote setting
• Reliable internet connection, quality headset, and a quiet place to work
• Familiarity with CRM tools or sales dialers is a plus but not required

What We Offer

• Fully remote position — work from anywhere
• Competitive base pay plus performance incentives
• Access to Symbo's own Power Dialer platform — one of the best outbound calling tools available
• Supportive team with training, coaching, and ongoing feedback
• Long-term opportunity for the right candidate
• Work directly with a US-based team that values your contribution

How to Apply
Please send a message with the following:

1. A brief written introduction about yourself and your sales background
2. Your monthly compensation expectations for this role
3. A short video clip (2–3 minutes) covering the following:
   • Your sales and cold calling experience — what you have sold, who you have called, and what results you achieved
   • Your availability and how many hours per week you are looking to work
   • Why you want this role and what motivates you to do high-volume outbound calling

Please share your video via Loom, Google Drive, YouTube (unlisted), or any accessible video link.

Applications that do not include a video will not be considered. The video is our first opportunity to hear your English, understand your experience, and assess your motivation — it matters more than your resume.

Compensation is competitive and based on your experience and the results you have demonstrated in previous roles. We are not looking for the cheapest candidate — we are looking for the right one. Please include your monthly compensation expectations in your application so we can confirm we are a strong fit from the start.

We’re excited to welcome Customer Support Agents who speak Spanish, Portuguese, or both, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in Spanish, Portuguese, or both, written and spoken — at least B2 level
- You communicate fluently in English (B2 or higher)

What you’ll get:
- 100% remote work — wherever you feel most productive
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

Our client is a rapidly growing enterprise software organization that acquires and scales B2B SaaS products. They are building a shared cloud platform that serves as the engineering foundation for a growing portfolio of enterprise applications. This platform provides standardized infrastructure, deployment, observability, automation, and reliability capabilities across multiple products while enabling future growth without proportionally increasing operational complexity.

The organization is investing in modern platform engineering practices, cloud-native technologies, Infrastructure as Code, AI-assisted engineering, and operational automation to build a scalable, highly reliable engineering ecosystem.

They are looking for an experienced Senior Platform & Site Reliability Engineer to take ownership of the shared platform, establish engineering standards, and design the infrastructure that supports multiple enterprise SaaS products. This is a hands-on technical leadership role where you will influence platform architecture, developer experience, operational reliability, and engineering best practices.

Working Hours: This role requires daily collaboration with a U.S.-based engineering team. Candidates must be available to work until at least 5:00 PM EST (U.S. Eastern Time), with flexibility to work beyond these hours when business needs require.

Responsibilities

Platform Engineering

• Own the architecture and operation of the shared platform, including CI/CD, observability, deployment automation, secrets management, and developer tooling.
• Define, implement, and enforce platform engineering standards across multiple products.
• Build and maintain Infrastructure as Code using Terraform or OpenTofu, ensuring all infrastructure is version-controlled, reviewed, and provisioned through automation.
• Develop self-service platform capabilities that enable engineering teams to deploy independently.

Event Streaming & Data Processing

• Design and maintain event streaming infrastructure supporting real-time processing workloads.
• Build and support batch processing infrastructure alongside live transactional systems.
• Ensure reliability, scalability, performance, and cost efficiency of platform services.

CI/CD & Deployment

• Design, build, and maintain CI/CD pipelines using GitHub Actions.
• Automate recovery for common pipeline failures and improve deployment reliability.
• Implement release management strategies, rollback mechanisms, and deployment patterns such as canary or blue-green deployments where appropriate.

Observability & Site Reliability

• Own and maintain the observability platform using Grafana, Prometheus, Loki, CloudWatch, and related monitoring tools.
• Define Service Level Objectives (SLOs), error budgets, and reliability metrics across multiple products.
• Build intelligent alerting and monitoring solutions that provide actionable diagnostic information.
• Design incident response processes, escalation procedures, and post-incident review practices.
• Implement safe automated remediation for well-understood operational scenarios while ensuring human oversight for complex incidents.

Platform Expansion & Integration

• Assess newly onboarded products for infrastructure maturity, Infrastructure as Code coverage, observability, and security.
• Plan and execute platform integration and modernization initiatives while minimizing operational disruption.
• Support the adoption of standardized platform capabilities across multiple engineering teams.

Engineering Automation

• Leverage AI-assisted engineering tools and automation where appropriate to reduce operational overhead.
• Automate infrastructure provisioning, CI/CD workflows, monitoring, secrets management, and operational tasks while maintaining engineering oversight for high-impact decisions.

Preferred Technology Stack

• AWS
• Terraform / OpenTofu
• GitHub Actions
• Grafana
• Prometheus
• Loki
• AWS CloudWatch
• AWS Secrets Manager or HashiCorp Vault
• Amazon ECS and EKS
• Event streaming technologies
• Cost monitoring and cloud optimization tools

Requirements

• 8–12 years of experience in Platform Engineering, Site Reliability Engineering (SRE), DevOps, or Cloud Infrastructure Engineering.
• Proven experience designing and operating production platform infrastructure across multiple environments or products.
• Strong hands-on experience with Terraform (or OpenTofu) and Infrastructure as Code.
• Extensive experience designing and maintaining CI/CD pipelines using GitHub Actions.
• Experience operating event streaming infrastructure in production environments.
• Strong AWS expertise, including ECS, EKS, IAM, VPC, RDS, CloudWatch, networking, and cloud infrastructure.
• Hands-on experience with Grafana, Prometheus, Loki, and enterprise observability platforms.
• Strong understanding of SRE principles, including SLOs, error budgets, incident response, and operational excellence.
• Experience designing scalable, secure, highly available cloud infrastructure.
• Strong troubleshooting, automation, and problem-solving skills.
• Excellent communication skills with the ability to establish engineering standards across multiple teams.

Nice to Have

• Experience building shared platform engineering capabilities supporting multiple products or business units.
• Experience integrating newly acquired products or modernizing legacy platforms.
• Experience designing developer self-service platforms.
• Familiarity with AI-assisted engineering workflows and infrastructure automation.
• Experience supporting high-volume enterprise SaaS products and distributed systems.
• Strong focus on cloud cost optimization and operational efficiency.

What We Offer

• Competitive market salary.
• Fully remote work.
• Opportunity to build and shape the engineering platform supporting a growing portfolio of enterprise SaaS products.
• Work alongside experienced international engineering teams.
• Exposure to modern cloud technologies, AI-assisted engineering, automation, and large-scale platform initiatives.
• Professional growth through ownership of platform architecture, operational reliability, and engineering standards.
• Daily collaboration with a U.S.-based engineering team, with availability required until at least 3:00 PM EST and flexibility to work longer when needed.

ICONIC21 is expanding its Risk & Fraud team and is looking for a Junior Risk & Fraud Analyst.

We develop innovative solutions for the Live Casino industry and are looking for a motivated specialist who wants to grow in the fields of analytics, antifraud, and user behavior analysis.

In this role, you will participate in fraud investigations, analyze game mechanics and player activity, detect suspicious behavior patterns, and contribute to the improvement of existing antifraud solutions and monitoring systems.

Requirements
 

• Higher education in mathematics, statistics, computer science, or another technical field.
• Strong Microsoft Excel skills.
• Intermediate level of English.
• Analytical mindset and attention to detail.
• Ability to work with large volumes of data.
• Basic programming skills (Python/R would be a plus).
• Basic SQL knowledge.

Responsibilities
• Analyze game mechanics and user behavior. 
• Detect suspicious and anomalous patterns. 
• Participate in the automation of monitoring and analytical processes. 
• Perform statistical checks and data analysis. 
• Prepare reports and visualizations for internal teams. 

Nice to have
 

• Experience in the iGaming industry.
• Knowledge of fraud detection methodologies and risk analysis principles.
• Understanding of RTP, GGR, player behavior analysis, or anomaly detection.
• Interest in cybersecurity, integrity, and antifraud systems.
• Experience in data analysis or fraud detection would be an advantage

Working conditions
- Full-time, office-based position in Kyiv
- Night shifts only (schedule provided upon request)
- Includes weekends and public holidays on a rotating basis

• 21 working days of paid vacation per year.
• 21 working days of paid vacation per year.
• 15 paid sick days per year.
• Flexible working hours.
• Opportunity to grow in the Risk & Fraud field within an international iGaming company.
• Work in a team that values initiative, analytical thinking, and new ideas.
• Supportive and dynamic international environment.

We are looking for a Middle QA Automation Engineer with 2–4 years of experience to automate frontend user scenarios, monitor critical user journeys, configure Slack notifications, and validate key user flows within an iGaming product.

The primary focus of this role is browser-based end-to-end (E2E) testing, UI automation, synthetic monitoring, validation of critical user journeys, page availability monitoring, frontend error analysis, alert configuration, and leveraging AI tools to accelerate QA processes.

Responsibilities

• Automate user scenarios including:
• Registration
• Login
• Password recovery
• Page loading and navigation
• Forms and modal windows
• Bonus sections
• Game lobby
• Game launch
• Demo and Real mode
• Balance display
• Deposit flow
• UI-level payment journey
• Pending, Success, and Failed payment status validation
• Error message verification
• Configure scheduled automated checks and post-deployment smoke tests.

• Monitor critical pages and user journeys.

  
  Detect and report:
   

• UI failures
• Broken user flows
• Form issues
• Page availability problems
• Game launch failures
• Configure and maintain Slack notifications for monitoring alerts.
• Capture screenshots and videos for failed test executions.

• Work with test accounts and test payment scenarios.

   

  Tech Stack:

• Playwright or Cypress
• JavaScript / TypeScript
• GitHub Actions, GitLab CI, or Jenkins
• Allure Report (or equivalent reporting tools)
• Browser Developer Tools

• Screenshots and video recording on test failures
   

  Required Skills

   

• 2–4 years of experience in QA Automation.
• Strong experience writing E2E automated tests.

• Frontend/UI testing experience.

   

  Solid understanding of:

• DOM
• CSS/XPath selectors
• Browser events
• Cookies
• localStorage / sessionStorage
• Browser Console errors
• Network tab analysis
  
  Experience creating reliable locators and maintaining stable test suites.
  Ability to troubleshoot flaky tests and manage test data effectively.
   

• Payment Flow Validation

  Candidates should be able to validate the frontend payment journey, including:

• Navigating to the deposit page
• Selecting a payment method
• Completing payment forms
• Handling redirects and payment iframes
• Verifying payment statuses
• Returning users to the website
• Validating UI balance updates
• Confirming proper error handling and messaging
• Experience with casino or sports betting products is a strong advantage.
   

⭐ About BetVam

BetVam is a licensed Ukrainian iGaming operator currently in the active launch phase and building its core business processes from the ground up. We are building a modern betting and casino platform focused on long-term growth, excellent customer experience, operational excellence, and sustainable player value in a regulated market.

Head of Sales  

We're hiring a Head of Sales to build and own new-logo revenue for  OTP Blue in the US market. This is a player-coach role: you'll lead the outbound engine and the team, and you'll personally close strategic deals. We need someone who has already run a sales team, lives and breathes top-of-funnel (prospecting → booked calls), can close on their own, speaks excellent English, and can prove it all with numbers.

About OTP Bluee

OTP Bluee is a profitable B2B SaaS company providing the messaging infrastructure behind modern AI agents: iMessage, WhatsApp, RCS and SMS unified on a single API and number, across 8 countries. We serve ~150 paying customers, primarily in the US, and we're SOC 2 certified. The company was founded in 2020 by serial entrepreneurs with 10+ ventures, a major exit, and Forbes recognition; our sister company OTP Blue is a B2B telecom/CPaaS platform. You'd be joining a lean, fast-moving team with real product-market fit and room to build the sales function from the ground up.

What you'll own

• End-to-end new business. 
• End-to-end new business. Own the full outbound motion for US B2B SaaS new logos — ICP definition, prospecting and sourcing, outreach sequences, qualification, discovery calls, demo, negotiation and close.
• Build and lead the team. Hire, onboard, coach and manage SDRs and Account Executives. Set quotas, run pipeline reviews, and build the playbooks, scripts and cadences the team runs on.
• Carry a quota yourself. Lead from the front — personally close strategic and larger deals, not just oversee them.
• Own the process and the stack. Design and continuously optimize the sales process and tooling (CRM, sequencing, enrichment, dialers, reporting). Keep the funnel measurable.
• Forecast and accountability. Own pipeline, forecast and revenue targets, and report directly to the founders on GTM, pricing and ICP. Partner with Customer Success on smooth handoff and expansion.

Must-have requirements

These are non-negotiable. If your CV doesn't show them, this isn't the right role.

• Proven people-management of a sales team. You have hired, coached and led SDRs and/or AEs and hit team targets. This is the single most important requirement.
• Deep top-of-funnel expertise. You know prospecting and sourcing cold — building outbound sequences, qualifying, and consistently getting prospects onto calls. You can teach it, not just talk about it.
• Hands-on closer. A strong personal track record of closing B2B deals yourself — you're a seller first, manager second.
• Proven, quantifiable track record. Real numbers: quota attainment, revenue and pipeline generated, deal sizes, team results. Be ready to walk us through them.
• Excellent English (C1+). You're fully comfortable selling to and negotiating with US decision-makers, in writing and on calls.
• B2B SaaS sales background. You've sold software to businesses and understand SaaS sales cycles and metrics.

Nice-to-have (a real plus, not required)

• Experience selling API, developer or infrastructure products (e.g. Twilio, Sinch, Stripe, SendGrid, or similar).
• Direct experience selling into the US market.
• Fluency with a modern sales stack and AI tools — HubSpot/Salesforce, Apollo/Clay, Outreach, AI-assisted SDR tooling. (AI fluency is teachable; a growth mindset matters more.)
• Experience standing up or scaling a sales org from an early stage.
• Exposure to CPaaS / messaging / telecom or to selling to AI-agent and automation companies.

What the first 90 days look like

• Get deep on the product, ICP and current pipeline; refine the target list and messaging.
• Stand up a repeatable outbound motion and the reporting to measure it.
• Personally book and close early deals to validate the playbook.
• Make the first one or two hires and start coaching them on the cadence you've proven.

Compensation & logistics

• Structure: competitive monthly base + uncapped commission on closed new business + a quarterly performance bonus.
• Indicative band: base around $4,000/mo with on-target earnings of roughly $7,000–8,000+/mo, uncapped upside for over-performance. Final package depends on experience and track record.
• Setup: fully remote (Ukraine), full-time, reporting directly to the founders, with a direct line into product and GTM decisions.

About Cowchain
Cowchain is a Web3 development company behind PixelVerse, StepApp, RetroBridge, Hybrid, Tenet, and 150+ other blockchain products with $180M+ combined market cap. We're a team mostly based in Ukraine, with some across Europe, fully remote. We build across DeFi, GameFi, cross-chain bridges, AI agents, NFT platforms, and Telegram mini-apps.

We look for people who take ownership, think deeply, and can work independently, ask the right questions, and move through uncertainty without waiting for step-by-step instructions. No unnecessary hierarchy—you talk directly to the founders when it matters. We value what you bring over how long you've been around.

About the role
We're looking for a Backend Developer with strong Node.js experience to build and ship blockchain products, mainly in the Solana ecosystem, with occasional EVM-related tasks. You'll work on real client products: payment flows, swaps, cross-chain bridges, token mechanics, and transaction logic.

We care less about how many years you've logged and more about how you think: how you break down a problem, gather requirements before building, weigh trade-offs, and reason about architecture.

What you'll do

• Build new features and services from scratch, and support existing ones
• Build, sign, and send transfer and swap transactions
• Work with Solana mechanics: token accounts, priority fees, multi-signature transactions, transaction building
• Integrate with Solana/DeFi protocols such as Pump.fun, Jupiter, Raydium, Meteora, and similar platforms
• Take part in architecture discussions—your input on design decisions matters
• Debug, fix, and harden production solutions

What we're looking for

• 3+ years of commercial backend experience
• Strong Node.js experience
• Solid understanding of blockchain mechanics: gas, priority fees, token account creation, multi-signatures
• Hands-on experience with Solana tooling: Solscan, Solana Explorer, transaction analysis and transaction building
• Experience building, signing, and sending transfer and swap transactions
• Comfortable with Bignumber.js / bn.js for safe big-number math
• Experience with Solana/DeFi protocols such as Pump.fun, Jupiter, Raydium, Meteora, or similar
• Familiarity with Jira, Git, and GitFlow

Nice to have

• Experience with EVM-based chains: Ethereum, Polygon, BSC, Arbitrum, Base, Avalanche, etc.
• Experience with cross-chain bridges: lock/mint and liquidity models
• Experience with token launch mechanics or meme-coin creation
• Outsource/agency background

What we offer

• Fully remote work from anywhere
• Competitive salary with activity bonuses
• Paid vacation and sick leave
• AI tool subscriptions: ChatGPT, Claude, Gemini
• Internal knowledge sharing and Personal Development Plans
• Individual onboarding tailored to your role and project
• Direct access to founders and C-level — decisions happen fast, no unnecessary bureaucracy

We're hiring a Group Reporting Manager,  who will own the annual reporting process across multiple entities. Will be the person who makes sure the numbers are right, the deadlines are met, and the local accounting firms have everything they need to do their jobs.

This is a hands-on role. You won't be managing a large team — you'll be doing the work: pulling together general ledgers, preparing initial documentation, coordinating with external accountants, and making sure each entity's annual report gets filed properly and on time.

What you'll actually do

• Prepare and coordinate annual reports for multiple group companies across different jurisdictions
• Gather and organize general ledgers, trial balances, and supporting documentation ahead of each reporting cycle
• Work directly with local accounting firms — send them what they need, answer their questions, chase them when things are late
• Prepare initial drafts of financial statements and reporting packages
• Keep track of filing deadlines and regulatory requirements for each jurisdiction
• Flag issues early when something doesn't look right in the numbers
• Maintain clean, organized records so nothing gets lost between reporting periods

What we're looking for

• Several years of experience in financial reporting, group accounting, or a similar role that involved managing reports for more than one legal entity
• Familiarity with working across multiple jurisdictions — you understand that rules differ from country to country and you know how to navigate that
• Comfortable working with external accountants and auditors as your main point of contact
• Strong attention to detail and the organizational skills to juggle multiple entities at once
• You can work independently and don't need someone checking in on you every day

Strong advantages

• Experience with EU tax and reporting frameworks
• Background in the crypto or digital assets industry, particularly crypto exchanges
• Familiarity with IFRS or local GAAP across European jurisdictions