Jobs at Djinni

About us:

AIR Media-Tech is the ultimate space for creators. With over 30 advanced tools and expert support, we help creators grow, monetize, and safeguard their content. For over 15 years, we’ve been empowering creators to expand their reach, boost their income, and scale globally with innovative solutions tailored to their needs.

Our Mission:

Our mission is simple: to help creators thrive, providing innovative tools and strategic insights that fuel growth and monetization. Whether it’s finding hidden growth spots, protecting their content, or tapping into new markets, we ensure that creators' journeys are supported every step of the way. At AIR, we help creators hit their next target and unlock new levels of success.

Role objective:

We are seeking a Marketing Operations Specialist / MarTech to join the CRM Hub (AIR Media-Tech) team, providing technical support for all marketing and sales initiatives. You will quickly find and implement tools, collect integrations and funnels, set up events/analytics, document processes, and keep data in order. Key KPIs for the role: speed and accuracy of execution, stability of integrations, cleanliness of CRM data and its documentation.

Main responsibilities:

• Technical launch of campaigns: landing pages/forms/UTM, pixels/conversions, domains.
• Events: platform selection, registration settings, integration with HubSpot, reminder letters, analytics.
• Integrations and automation: Make/Zapier, webhooks, ClickUp notifications, CRM funnels, chatbots (IG/Telegram/ManyChat).
• CRM and data: field creation/auditing, deduplication and normalization, lifecycle stages, segments/lists, reports/dashboards.
• QA and documentation: checklists, UAT tests, SOP/guides, cross-functional coordination with Sales/SDR/Closers/Affiliate/Product Teams.

Requirements:

• 2+ years in Marketing Ops/CRM.
• Experience with HubSpot (Marketing/Sales Hub: lists, workflows, forms, properties, reports).
• Integrations: Make/Zapier, basic APIs/webhooks.
• Analytics: GA4/Looker Studio (or BigQuery basics); confident Google Sheets.
• Basic HTML/CSS, understanding of UTM/pixels/events.
• Attention to detail, ability to document and prioritize; Upper-Intermediate English.

Advantages:

• Experience with ManyChat/Telegram/IG bots and chat funnels.
• Experience in creator economy / SaaS/ influencer marketing.
• Knowledge of ClickUp/Slack/Clockify and building pipelines in HubSpot.

The Benefits:

• Quality health insurance.
• Remote work and flexible schedule with work-life balance.
• Financial compensation for language courses.
• Corporate events for you and your family.
• Online and offline team building for your team.
• Vacation leave of 18 work days.
• Paid sick leave.
• Corporate library, lectures, and webinars on various topics.
• Opportunity to participate in volunteer and charitable projects, as well as projects to support the military.
• Gifts for birthdays and special occasions (weddings, Christmas, etc.)

Do you want to be involved in outstanding projects? Send us your resume.

If we feel you could be a good fit, we will contact you soon!

About GenAI Works
GenAI Works is the world’s largest generative AI community: 13M+ people. We build the world’s most accessible AI ecosystem, helping people discover, learn, and grow in an AI-enabled world. Our team comes from Google, HP, MIT, and beyond. We’re fast-moving, collaborative, and design is central to how we tell our story.

Role Overview
We’re looking for a Senior Graphic Designer who is hands-on, detail-oriented, and comfortable working in a fast-paced environment. This person will help shape the visual identity of GenAI Works across digital platforms, campaigns, and product experiences.

Responsibilities

• Design assets for marketing campaigns, social media, newsletters, and presentations.
• Collaborate with product and content teams to bring ideas to life.
• Work primarily in Figma, with additional use of Adobe Creative Suite as needed.
• Support brand design, ensuring consistency across touchpoints.
• Manage multiple design tasks in ClickUp, balancing speed with quality.
• Contribute to video and motion graphics projects when possible.
• Leverage generative AI design tools to accelerate workflows and expand creative possibilities.
• Iterate quickly based on feedback and performance data.
   

Requirements

• Proven experience as a graphic designer (portfolio required).
• Strong proficiency in Figma; solid working knowledge of Adobe Photoshop, Illustrator, and related tools.
• High familiarity with generative AI tools (image generation, design augmentation, automation workflows).
• Ability to manage multiple projects and deadlines in a structured workflow (ClickUp / Trello / Kanban experience a plus).
• Experience in brand design and creating cohesive visual systems.
• Comfort with light video editing or motion graphics is a bonus.
• Strong eye for detail, typography, and contemporary design trends.
• Ability to work independently while collaborating with a distributed team.
   

What We Offer

• Opportunity to shape the design language of a fast-scaling AI company.
• Work with a global, mission-driven team.
• Flexible, remote-first culture.
• Exposure to cutting-edge AI tools and workflows.

We're a fast-growing startup building a cool, modern EdTech product that helps people learn better using technology and AI. We’re looking for a Full-Stack Developer who wants to build real features, move fast, and have a direct impact on the product and users.

If you enjoy startups, ownership, and shipping - you'll feel at home here.

What You'll Do

• Develop and scale a next-generation EdTech platform
• Build full-stack features using Laravel (backend) and Vue 3 (frontend)
• Create interactive learning tools, dashboards, and workflows
• Integrate, create AI-powered features.
• Implement and maintain third-party integrations (payments, LMS tools, auth providers, analytics, webhooks)
• Design and consume REST APIs
• Collaborate on architecture, performance, and product decisions
• Write clean, maintainable, production-ready code

What We’re Looking For

• Strong experience with Laravel
• Solid frontend skills with Vue 3 (Composition API, Pinia)
• Experience with API integrations and external services
• Understanding of SQL databases (MySQL / PostgreSQL)
• Practical experience or strong interest in AI tools & APIs (embeddings, AI workflows)
• Ability to take ownership and work autonomously

Why Join Us

• Build a meaningful EdTech product with real impact
• Work on AI-driven learning experiences
• Strong influence on product and technical decisions
• Remote-first, flexible work culture
• Competitive compensation

Tech Level: Senior
English Level: Upper-Intermediate
Employment Type: Full-time
Candidate Location: Poland
Working Time Zone: CET
Start Date: ASAP
Planned Duration: 12 months

Customer Description
A regulated digital asset company delivering services related to digital assets with a strong focus on regulatory compliance, security, and operational stability. The company operates in multiple global locations and serves both institutional and private clients.

Project Phase: Early-stage

Project Team
Project Manager, Internal Technical Lead, Internal Senior Engineer

Soft Skills

• Strong ownership mindset
• Proactive responsibility for assigned features
• Readiness to investigate and resolve issues efficiently
• High level of proactivity in communication and problem-solving
• Ability to spot gaps and incomplete work
• Willingness to suggest improvements and alternative solutions
• Ability to constructively challenge ideas
• Strong focus on quality
• Habit of independently testing own work
• Ability to improve acceptance criteria when needed
• Strong attention to detail
• Accountability for results rather than just tasks
• Creative and solution-oriented thinking

Requirements

• 5+ years of hands-on experience with React Native using TypeScript
• Strong understanding of modern React patterns and state management (e.g. Zustand, Jotai Toolkit)
• Experience with React Query or similar server-state management libraries
• Hands-on experience with mobile navigation solutions (React Navigation or Expo Router)
• Understanding of secure storage and basic mobile security principles
• Experience with unit and integration testing for React Native applications
• Ability to work with native modules
• Basic skills in configuring and troubleshooting Xcode and Android Studio
• High standards for code quality and delivery

Nice to Have

• Experience with banking or financial products
• Experience with enterprise-level CI/CD pipelines for mobile applications
• Familiarity with Expo modules and configuration plugins
• Experience designing scalable mobile application architectures

Responsibilities

• Develop a mobile application from scratch (greenfield project)
• Design and implement the overall application architecture
• Choose and configure the technology stack
• Set up and support CI/CD pipelines and core infrastructure
• Define development workflows and engineering best practices
• Contribute to building a solid technical foundation for the product
• Work closely with product management and internal technical leaders
• Take part in technical and architectural decision-making
• Deliver production-ready, high-quality solutions

Technology Stack
React Native, TypeScript, Zustand/Jotai, React Query, React Navigation/Expo Router, Expo, CI/CD, Mobile Security

Interview Process

• English check (15 minutes)
• Internal technical interview (1 hour)
• Client interview (1 hour)

Hi!
We're excited to introduce you to Softsich! 
We are looking for an energetic and client-oriented Support Manager who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service - this role is for you!

Key Responsibilities:

• Providing excellent customer service via online chat and email.
• Handling customer inquiries, including questions related to registration, bonuses, transactions, and other technical aspects.
• Supporting customers in resolving issues and conflict situations through effective communication and finding optimal solutions.
• Ensuring high-quality service in full compliance with internal procedures and service standards.

• Additionally motivating customers to make deposits and increasing brand retention.

   

  Our Ideal Candidate Has:

• 1+ year of experience as a VIP Customer Support Representative.
• English level: Upper-intermediate+ 
• Experience using CRM tools such as LiveChat, Zendesk, Freshdesk, Intercom, or similar.
• Understanding of the marketing industry - basic knowledge of game rules, bonus systems, technical features, and responsible gaming principles.
• Strong problem-solving skills - the ability to analyze situations and quickly find effective solutions for customer issues.
• Excellent communication and teamwork skills.
• A high sense of responsibility and the ability to thrive in a fast-paced environment.
   

What we offer:

• Flexible schedule and freedom to choose your work format: remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations -  in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country - and we’re proud of that.
   

Send us your CV now to learn more!

Affiliate Team Leader

CommissionDrive is an affiliate program specialising in referral traffic across a multitude of GEO’s. The team comes with a wealth of experience in online casino and the affiliate industry. Our fresh and forward thinking affiliate managers know how to tailor make the right partnerships to ensure maximum delivery in both acquisition and optimisation.

Role Overview

Reporting to the Head Of Marketing you will work closely with the affiliate team in helping to build and optimise the affiliate program. You will look for new affiliate partners using keyword research and bringing onboard any existing relationships you have. Helping to drive the strategy to ensure weekly / monthly targets are being hit. On a daily basis you will be responsible for driving new affiliates and optimise existing campaigns to ensure continuous new depositing players are driven to the brand through quality traffic leads maintaining  a positive ROI for each account. 

This role will suit a motivated, organised and proactive person wanting to be a part of a fast paced digital business. You must have good communication and negotiation skills and an eye for a good deal. You must be an enthusiast for acquisition and optimisation and comfortable working in a target driven environment.

Responsibilities

Responsible for new business via affiliate acquisitions by identifying new opportunities across a number of different GEO’s
Building and managing a portfolio of affiliate accounts
Budget Management
Team Management 
Understanding the value of your affiliate accounts in different GEO’s and how to optimise each accordingly
Continuous reviewing of campaigns and negotiations of commercial agreements
Analysis of campaigns, ROI, budget spend, eCPA’s to ensure monthly targets are hit
Conversion rate optimization - Monitoring and analysing results of all campaigns, including weekly and monthly KPI reports
Establishing strong client relationships through regular contact which will include telephone, email, social and some face to face meetings
Developing and maintaining market leading industry knowledge of affiliate marketing to assist with delivering a first-class service
Travel to conferences/events where necessary

 

 Requirements

• At least 2-years experience as a team leader
  A strong understanding of campaign optimisation and ROI 
  Strong knowledge in online casino products
  Must have strong negotiation skills 
  Must have program management skills 
  Able to build and manage a team 
  Experience in managing marketing budgets 
  High level written and spoken English
  Proactive, meticulous, and organised
  Proficient using Microsoft Office (particularly Excel) 
  
   

What We Can Offer:
Remote working 
Flexible working hours 
Company Performance Bonuses 

 

We are looking for a Software Engineer who has spent at least 5 years in Data Engineering but still has a very strong grasp of Computer Science basics.

We aren't just building pipelines; we are scaling them to handle billions of events. This means we need someone who understands algorithms and Data Science fundamentals to make sure our data is optimized and our logic is efficient. We value people who are independent, take ownership, and aren't afraid to dive into day-to-day tasks to get the job done.

What you will do:

• Develop Java-based microservices running on K8S.
• Build and scale data pipelines using Clickhouse, Spark, and Kafka.
• Tackle challenges like data duplication, schema versioning, and high availability.
• Handle complex ETL workflows and data ingestion from different sources.
• Optimize queries to make sure everything runs fast and reliably at scale.

What we expect from you:

• 3+ years of experience with Java and 5+ years in Data Engineering.
• Strong Algorithm fundamentals and a deep understanding of Data Science (DS).
• Experience with high-volume, real-time systems (billions of events daily).
• Technical stack: Airflow, K8S, Clickhouse, Snowflake, Redis, Spark, and Kafka.
• A BSc in Computer Science or a similar degree from a top university.
• A self-starter attitude — we are a small team, so being independent is key.

Experience in fintech, crypto, or trading is a big plus. 

About Us

We are an emerging Iraqi game-changer in Telco, Software and Game Development, and AI solutions based in Dubai, UAE. 

Our goal is to bring Iraqi Telco, Software and Game Development, and AI industries to a new level and make Iraq one of the tech leaders in the world.

We are expanding rapidly across new markets, and we invite you to join us on our journey and grow with us as we build innovative solutions for the region.

About the Role

We are looking for a Strong Middle or Senior Flutter Developer to join our team on a project-based basis (est. 2-3 months of full-time work + on demand maintenance) to work on a story-telling app for children launching soon across iOS, Android, and Web. 
 

We are currently finalizing the implementation of the MVP which among other features includes interactive stories with multiple decision points in audio and text modes and custom voice narration.
 

The role includes finalizing and polishing our MVP (such as performance optimization with scalability in mind, UI improvements, and adding minor features) and implementing new features after the release (achievements and rewards, playlists, notifications, and more).

The Role

We're looking for an exceptional Flutter developer to join us for a focused 2-3 month + on demand maintenance engagement to polish our MVP and launch the app, then build critical post-launch features. This is a high-impact role where you'll have significant ownership over the mobile and web experience as we go from final development to public release.

You'll be working alongside our VP of Engineering, Product Manager, Designer, QA Engineer, and Back-End Engineer to refine the existing codebase, optimize performance, and build new features including achievements, rewards, playlists, notifications, and in-app purchases.

What You'll Work On

• Polish and optimize the existing MVP for production release
• Ensure smooth performance across varying network conditions and devices keeping growing numbers of users and increasing volumes of content
• Implement subscription payments (App Store and Google Play for mobile, DCB for Web)
• Integrate with our DSP/CMS system for content delivery and service management 
• Build post-launch features: achievements system, rewards, in-app purchases, playlists, push notifications
• Implement polished animations (Rive, Lottie, etc.) and smooth user experiences

What We're Looking For

Technical Excellence:

• 4+ years of professional Flutter development experience
• Expert-level understanding of Flutter architecture, state management, and performance optimization
• Experience integrating REST APIs and synchronizing application logic with backend developers
• Strong experience with app store deployment and subscription/payment integrations
• Proven ability to build smooth, performant apps that work well on low-bandwidth connections
• Experience with audio playback and complex UI/animations (Rive, Lottie, etc.)
• Understanding of responsive design, platform-specific guidelines (iOS/Android), and pixel-perfect UI execution
• Ability to make sound UX decisions independently (e.g., error states, loading indicators) without always needing designer input

Professional Excellence:

Exceptional communication - You proactively share updates, ask clarifying questions, and keep stakeholders informed
 

Full-time availability during standard working hours
 

Self-management - You understand requirements, decompose tasks, provide realistic estimates, and manage your work through completion
 

Proactive problem-solver - When you spot issues or opportunities for improvement, you speak up with solutions
 

Collaborative independence - You work autonomously and get things done without constant supervision, but you communicate major decisions and don't change business requirements without alignment
 

Well-organized and structured work - You're comfortable working with Jira and maintaining task status transparency. You know how to build an efficient workflow without excessive ceremonies and bureaucracy  
 

Gets things done - You're motivated, productive, and driven by shipping quality work

Must-Haves

• Fluent English (written and verbal)
• Available for video meetings and Slack syncs during European/Ukrainian business hours
• Portfolio or GitHub with demonstrable Flutter work
• Experience shipping consumer-facing mobile apps to production
• You can start immediately

Nice to Have

• Experience with using AI tools and coding assistants 
• Experience in making mobile games or gamification layers (we're not a game development studio, when we say games we mean simple functionality like quizzes with point allocation)

Logistics

Location: Remote (Ukraine or Europe preferred)

Duration: 2-3 months, project-based + on demand maintenance

Start Date: Immediately

Compensation: 12.5-18 USD per hour based on skill level 

Work Hours: Full-time, during standard business hours with overlap for team collaboration

Interview Process

1. Screening interview with VP of Engineering and Product Manager 

2. Technical interview with VP of Engineering and Product Manager

3. Final interview with CEO

To Apply

Together with your contacts, please share:

• Your CV and LinkedIn profile
• Link to portfolio or GitHub

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for an SEO Specialist ⭐️  to join our team to create clear and structured content for English-speaking audiences and work with specifications and keywords for SEO. 

For a perfect match, we expect  🎯

• 1+ year of SEO experience with Europe and the USA markets
• Hands-on experience with Ahrefs
• Experience with Screaming Frog, including proxy setup
• Understanding of documentation and practical use of Google Search Console
• Working with Chrome Dev Tools / Lighthouse
• Knowledge of On-Page optimization principles
• Experience in creating a website page structure from scratch
• Experience in writing technical specifications for developers and copywriters
• English B1+

Nice to have 💎

• Experience in website migration
• Active or expired Google Analytics 4 certification

Duties & Responsibilities 💼

• Website migrations in Europe and the USA
• Technical optimization of websites after migration
• Creating and restructuring website architecture and page structure
• Preparing technical specifications for developers and copywriters
• Implementing On-Page SEO best practices
• Communicating with clients regarding SEO strategy and progress

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙
 
Don't forget to provide your Telegram nickname for contact !

We are looking for a Payment / KYC Manager who will be responsible for daily payment operations, client verification, and ensuring compliance with internal policies and regulatory requirements. The role involves processing payouts, verifying KYC documentation, performing basic account checks, and monitoring transactions to reduce fraud and operational risks. This position requires a detail-oriented specialist who is comfortable working with internal systems, handling high transaction volumes, and working in day and night shifts.

HOW YOU WILL MAKE AN IMPACT:

• Oversee daily payment and payout operations in accordance with internal procedures and SLAs
• Request, review, and verify customer KYC documents (identity, proof of address, etc.)
• Ensure all customer documentation complies with internal policies and regulatory standards
• Perform basic account checks and validations
• Process client transactions accurately and on time
• Investigate and resolve payment- and KYC-related issues
• Escalate complex or suspicious cases to compliance or risk teams when required
• Monitor transactions for signs of fraud or unusual activity
• Ensure customer records are complete, accurate, and securely stored
• Work with internal systems and tools for payments and verification
• Support internal teams with payment- and KYC-related inquiries

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 1 year of relevant experience in payment operations, KYC, risk, AML, or related back-office roles
• Understanding of payment processes, transaction flows, and basic risk checks
• Familiarity with KYC procedures and document verification
• Strong attention to detail and accuracy
• Ability to work under pressure and handle routine operational tasks
• Willingness and ability to work 12-hour day and night shifts on a 2/2 rotation schedule
• Good organizational and time-management skills
• Team player with a responsible and proactive attitude
• English level B1 or higher

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We’re building a modern SaaS platform used by industrial and energy companies to manage complex, real-world workflows. Our systems handle data, integrations, and transactions that matter, and we’re looking for a Mid-level Software Engineer who wants to work on backend services that are reliable, scalable, and well-designed.

This is a hands-on engineering role where you will work closely with product, frontend, and other backend engineers to ship features that go to production and are actually used.

What You’ll Do

• Develop and evolve backend services using Golang and Node.js
• Build APIs and business logic that power our SaaS platform
• Write automated tests and help introduce smarter monitoring and observability
• Participate in key technical decisions for both current and future products
• Work closely with product managers and designers to deliver real customer value

• Improve performance, reliability, and scalability of production systems

   

What We’re Looking For

• 4+ years of professional software development experience
• Strong backend engineering skills using Golang and/or Node.js
• Experience building REST or GraphQL APIs
• Solid knowledge of SQL databases (PostgreSQL or similar)
• Comfortable working with Git, code reviews, and modern dev workflows
• Able to work independently, take ownership, and move things forward
• Strong analytical and problem-solving mindset

• Good English communication skills

   

Nice to Have

• Experience with Docker and containerized services
• Exposure to Kubernetes
• Familiarity with cloud platforms 
• Experience with message queues or event-driven systems

• Some DevOps or CI/CD experience

   

Why Join Us

• Work on a real product used by global industrial customers
• Ownership & impact - your code goes to production and matters
• Remote working model 
• Learning budget for courses, certifications, and books
• Supportive engineering culture focused on quality, not chaos
• Opportunity to grow

We’re building a modern SaaS platform used by industrial and energy companies to manage complex, real-world workflows. Our systems handle data, integrations, and transactions that matter, and we’re looking for a Senior DevOps Engineer to take ownership of how our platform runs, scales, and stays reliable in production.

This is a hands-on role where you will work closely with backend, frontend, and product teams to build and operate the infrastructure behind a growing SaaS platform used by global customers.

What You’ll Do

• Design, build, and maintain our cloud infrastructure and environments (staging & production)
• Own and improve CI/CD pipelines to support fast and safe deployments
• Run and evolve our Kubernetes platform
• Ensure high availability, security, monitoring, and performance of production systems
• Build automation to improve reliability, scalability, and developer experience
• Work closely with engineers to make sure applications are production-ready
• Take part in incident response and continuous improvement of system stability

What We’re Looking For

• 5+ years of professional DevOps or platform engineering experience
• Strong experience with Kubernetes in production environments
• Solid experience with cloud platforms, ideally Azure
• Experience designing and operating CI/CD pipelines
• Hands-on experience with Docker and containerized workloads
• Ability to take ownership of systems and drive improvements
• Good English communication skills

Why Join Us

• Work on a real product used by global industrial customers
• Ownership & impact - you shape how the platform runs and scales
• Remote working model
• Competitive salary based on your experience
• Learning budget for courses, certifications, and books
• Supportive engineering culture focused on quality, not chaos
• Opportunity to grow 

We are looking for a Salesforce Business Analyst with a good sense of quality and superior analytical and communication skills. If you are such a person, we invite you to join our team!


Responsibilities:
- Communicate with the customer to gather and understand requirements and customer needs;
- Processing and preparing technical documents;
- Participate actively in discovery and other sessions that are required to complete the Business Analysis phase of the project;
- Proactive stance to help pre-sales complete proposal and win the opportunities
- Understand business problems, critically evaluating of business ideas from a customer and a commercial point of view;
- Facilitating requirement discussions with key stakeholders to ensure decisions are made and understood by all;
- Stay current with Salesforce releases, features, and best practices through continuous learning and certifications.


Skills:
- Experience as a Business Analyst focusing on CRM systems projects (Salesforce, Dynamics, Netsuite, SAP, Sage, Hubspot)
- 2+ years of relevant and progressive BA professional experience
- Ability to gather requirements from stakeholders;
- Experience in documenting requirements;
- Ability to represent a workflow or process with the diagram;
- Wireframing skills;
- Great analytics skills;
- Good communication and presentation skills, ability to work as a team player;
- Skilled in critical thinking and problem-solving;
- Understanding of SDLC and agile development processes;
- English Upper-Intermediate level or higher, both verbal and written;

Will be Plus:
- BA certification;
- Understanding what’s possible with the Salesforce platform;
- Contribute to change management efforts to facilitate a smooth transition to Salesforce solutions;
- Salesforce Certificate.

We offer:
- Challenging and inspiring projects with the use of modern technologies;
- Well-being bonus after probation period (medical insurance, sport or mental health program);
- English and German classes;
- Personal development plan;
- Law agency support;
- Competitive salary and regular performance reviews;
- Paid business trips and relocation support;
- 18 working days paid vacation;
- Flexible working schedule, employee-friendly HR policy;
- Reimbursement of professional Salesforce certification;
- Possibility to develop as a certified mentor in Salesforce;
- Open communication and a friendly atmosphere within the team.

CLUST is a venture builder where successful businesses grow.
Young entrepreneurs launch and scale projects within our ecosystem, and specialized professionals realize their professional potential. We aim to work with talented entrepreneurs to learn and turn great ideas into profitable businesses.

Now we’re helping an AI-driven startup that scaled to more than $2M ARR on Tier-1 markets. The company is now focused on turning customer retention into its strongest growth engine.

We seek for a strategic Head of Customer Operations to transform retention into predictable revenue growth. You’ll own this journey end-to-end — from onboarding to activation, adoption, expansion, and retention systems.

What you will do:
 

• Build a scalable onboarding & activation engine that compresses time-to-value.
• Ensure every customer reaches their first key milestones (e.g. first 2 booked meetings within the first month).
• Design and run retention frameworks: customer health scoring, alerts, and daily save pipelines.
• Partner with Product to close the churn gap and accelerate customer adoption.
• Drive expansion revenue with playbooks based on usage, signals, and champion moves.
• Work cross-functionally with Sales to qualify customers with the highest chance of success.
• Lead and grow the CS team (5+ people) across onboarding, support, and success — with a data-driven culture of playbooks, metrics, and coaching.

What we’re looking for:

• 5+ years leading Customer Success, Retention, or Support in SaaS / tech scaleups.
• A track record of lowering churn and driving revenue growth from existing accounts.
• Strong with numbers and patterns: you’re comfortable digging into cohorts, retention dashboards, and tools like Amplitude, PostHog, or Tableau.
• Hands-on operator — you can spend time with clients directly while designing systems that scale.
• Skilled at building activation paths, health indicators, and expansion playbooks that actually work.
• English B2 — you’ll work daily with global Tier-1 clients and founders.
• Familiar with AI-driven or data-heavy products and sales tech stacks like HubSpot, Salesforce, or Outreach.
• Startup DNA: extreme ownership, high energy, curiosity, speed, and self-organization — you thrive when creating processes from zero in a fast-moving environment.

Work setup & schedule

This is a startup environment — fast, flexible, and demanding. The role is office-based, with a strong leadership team and plenty of hands-on work under close supervision.

• No shift work — but you’ll align with global clients across multiple time zones (US Pacific, Central, Australia).
• Daily stand-ups to start the day, and an evening check-in call for alignment.
• No night shifts, but sometimes you’ll need to stay connected later (on-call or urgent maintenance). Everything simple is covered by AI.

What we offer:

• While we keep flexibility, this role is primarily office-based — it helps us share knowledge, react quickly, and grow faster as a team. Hybrid remote setup is possible after a short probation period.
• Flexible working hours that align with your most productive rhythm.
• Direct work with founders who’ve built and exited startups before.
• Equity package + competitive compensation.
• Vacation days, sick leaves and holidays package.
• Flexibility, ownership, and freedom to shape the Customer Success direction.

Recruitment process
We keep it simple: HR interview → Interview with CEO → Case discussion.

There are no random people on our team. We are all united by the desire to turn great ideas into successful businesses and drive the market. We are proactive, caring, and result-oriented. If you share our values and have relevant experience, please send us your CV. We will be happy to discuss the details of future cooperation!

We’re building a modern SaaS platform used by industrial and energy companies to manage complex, real-world workflows. We’re looking for a Mid-level Frontend Engineer who can build fast, reliable, and elegant user interfaces, and who understands how content, product, and engineering come together.

This role sits right between product, design, and backend, giving you real influence over how users experience our platform.

What You’ll Do

• Develop responsive, scalable front-end applications for our SaaS solutions.
• Build user-facing features using modern React-based frameworks
• Integrate and work with headless CMS solutions (Sanity or similar)
• Participate in key technical decisions to drive product excellence and innovation.
• Work closely with product managers and designers to deliver value-driven features

• Improve performance, accessibility, and maintainability of the frontend

   

What We’re Looking For

• 4+ years of professional software development experience
• Strong frontend skills using JavaScript and TypeScript
• Experience with SSR frameworks (Next.js, Remix, Remix Router, or similar)
• Experience working with headless CMS (Sanity, Contentful, Strapi, etc.)
• Strong understanding of component-based UI development
• Comfortable working with Git, code reviews, and team workflows
• Solution-oriented and able to work independently when needed

• Good English communication skills

   

Nice to Have

• Tailwind CSS and a utility-first styling mindset
• Experience with GraphQL and/or gRPC
• Some understanding of PostgreSQL or SQL-based systems

• Experience deploying to Vercel, Cloudflare, or similar serverless platforms

   

Why Join Us

• Work on a real product used by global industrial customers
• Ownership & impact
• Remote working model
• Learning budget for courses, certifications, and books
• Supportive engineering culture focused on quality, not chaos
• Opportunity to grow