Jobs at Djinni

TODA Pay is an international fintech company operating in the digital payments and financial infrastructure space across multiple jurisdictions. We support high-growth payment operations with multi-currency transactions, crypto payments, and complex corporate structures.

Requirements:
• 4+ years of experience in account management or partnerships in fintech / PSP / payments.
• Strong experience working with high-risk industries (gambling, betting, forex).
• Solid understanding of payment processing, APMs, card acquiring, and payment flows.
• Experience managing B2B clients and strategic accounts.
• Fluent English (written and spoken, Upper-Intermediate).
 

Key Responsibilities:
Account Management & Client Relations
• Manage and develop relationships with assigned B2B merchant accounts.
• Take ownership of strategic clients transferred from the Sales team.
• Build long-term partnerships and act as the main point of contact for merchants via written and verbal communication.

Merchant Growth & Payment Optimization
• Identify client needs and propose appropriate payment solutions from our product portfolio.
• Support merchant expansion by launching new payment methods and entering new GEOs.
• Develop growth strategies for key merchants and oversee performance plans.

Performance Monitoring
• Track payment metrics including volume, conversion rates.
• Analyze payment performance and identify opportunities for optimization.

Operational Coordination
• Coordinate merchant onboarding and payment solution launches.
• Work closely with other departments ( Tech, Support, Risk, Compliance, Finance, Legal).
• Handle complex client escalations and ensure timely resolution.

Commercial Development
• Prepare commercial proposals and participate in negotiations.
• Identify upsell and cross-sell opportunities within existing accounts.
• Contribute to merchant retention and revenue growth.

We offer:
• Opportunity to work in a fast-growing international fintech company
• Professional growth opportunities alongside with company
• 24 paid vacation days per year and 5 paid sick leave days per year
• 10 Public holidays days
• An opportunity to work full remote or hybrid flexibility
• Collaborative and friendly team
• Professional education budget after 6 months working in the company
• Birthday gift bonus for all our employees

VRG Soft is looking for a Sales Manager who will attract new customers, sell IT services, and build strategic, long-term partnerships.

Requirements:

• Upper-intermediate or fluent English;
• excellent presentation skills;
• strong networking and communication skills;
• result-oriented person with high level of self-organization;
• confidence, self-motivation, flexibility;
• ability to plan your own work and work independently;
• basic knowledge of IT technologies.
   

Responsibility:

• Develop and manage relationships with potential customers;
• maintain good customer relationships to maximize product satisfaction and obtain new sales;
• analyze sales results to improve overall performance;
• monitor sales trends, market trends, competitors.
   

We offer:

• Flexible working hours (8—11AM start);
• pleasant working atmosphere;
• opportunities for self-development, professional and career growth;
• bonuses depending on working result;
• professional seminars and training.
   

Do you want to work in a friendly and creative atmosphere? To grow as a professional and develop new skills?
So, we are welcome you to be a part of our team!
Our slogan: “Developing yourself — developing our company”.
VRG Soft is a team in which everyone is ready to help each other, and the opinion of each employee is always considered.
We will be glad to get to know you and tell a lot more about us!

We are looking for a person who understands — or is eager to learn — how real-life retail/production businesses operate. Our company owns and develops an ERP system, and we require a person who will be responsible for some part of the system as a prodcut manager, meaning will OWN part of the system and will be pushing the R&D within his area of responsibility. 
 

Main Requirements:

• Advanced English proficiency, both written and verbal;
• Technical background or analytical mindset;
• Experience in Product Management, as we are looking for more than just a Support Manager.
   

Would be a plus:

• ERP experience;
• Experience managing software development processes;
• Experience and/or knowledge in real-business operations. 
   

What will you do?

• Gather, analyse, and prioritise business and customer requirements for ERP product improvements and new features;
• Translate business requirements into clear technical specifications for developers;
• Coordinate and oversee the resolution of reported system issues, whether raised by customers or identified internally;
• Work closely with developers, QA, and stakeholders to ensure timely delivery of product enhancements within the estimated budget and scope;
• Conduct business analysis by identifying operational challenges, opportunities, and optimisation solutions;
• Participate in continuous improvement of business processes and ERP functionality;
• Manage internal R&D initiatives from scoping through delivery;
• Maintain product and technical documentation.
   

This position combines communication with customers, collaboration with developers and Product Managers, elements of QA/testing, and investigative problem-solving when it comes to reproducing and understanding unusual system behaviour.
 

We offer a stimulating, professional, and energetic working environment designed to provide valuable career experience and help develop lifelong skills both personally and professionally. We actively support equal opportunities for career growth and development.

Requirements:

• Basic knowledge and understanding of programming
• Basic knowledge and understanding of OOP
• Basic knowledge of Swift
• Basic knowledge of SwiftUI
• Basic knowledge of UIKit
• Understanding of iOS user interface guidelines and best practices
• Basic knowledge of databases and SQL
• Basic knowledge of HTTP and networking
• Intermediate English or higher
• 
  
  Responsibility:
• Develop and update iOS Applications
• Write unit tests for iOS Applications
• Collaborating with the team

The Mission

Wallee Group is a leader in advanced payment solutions, dedicated to providing robust, scalable, and secure systems across multiple domains. We enhance customer experiences through innovative payment and finance technology that empowers businesses to grow efficiently. With operations spanning several countries, we thrive on collaboration and agility, utilizing the Scrum framework to drive our international teams. At Wallee, we stay at the forefront of market trends, continuously innovating to deliver premier services to our global customers.

The Role

To achieve our mission of providing the market's best payment experience, Wallee is seeking experienced and versatile java software engineers for our Vilnius office. As disruptors in the payment space, we build industry-leading systems that demand the highest standards of security and reliability. We are constantly pushing our solutions into new territories, and we are looking for engineers who thrive in a fast-paced, agile environment to help us redefine the future of finance.

Tasks

Your Impact

• Architect Scalability: Design and develop highly resilient back-end systems using Java, ensuring our infrastructure handles global scale with ease.
• Feature Innovation: Own the end-to-end lifecycle of new features, from initial implementation to refined bug fixing and performance tuning.
• Collaborative Engineering: Work closely with product managers, UX designers, and QA to translate complex business needs into elegant technical solutions.
• Code Excellence: Drive quality through automated testing, rigorous code reviews, and the creation of clear, maintainable technical documentation.
• Stay Ahead: Continuously research and evaluate emerging technologies and methodologies to keep Wallee at the cutting edge of the fintech industry.

Requirements

What You Bring to the Table

• Technical Depth: Advanced proficiency in Java and core frameworks such as Spring, Spring Boot, and Hibernate.
• Systems Thinking: Proven experience building distributed systems and scalable, high-availability solutions.
• Data Mastery: Strong proficiency in SQL and experience managing complex data structures.
• Modern DevOps: Hands-on experience with CI/CD pipelines (Jenkins/GitLab CI) and containerization (Docker, AWS ECS).
• Agile Mindset: A degree in Computer Science (or equivalent experience) and a track record of thriving in fast-paced, Agile environments.

• Bonus Points: Experience with JavaScript, Apache Camel, or BPM engines.

   

  Benefits:

• You are part of an agile, young international team and shape our products sustainably with your ideas.
• You will play a decisive role in designing products in an omni channel payment start-up and work with leading companies in the financial industry on international projects.
• We offer flexible structures and flat hierarchies.
• Cooperation with motivated colleagues and numerous personal development opportunities.

Our client is an international product-based IT company specializing in the iGaming industry. Born in 2014, they rocked the CIS region, and now take the success to the world. 

We are currently looking for a SEO specialist to drive organic growth in highly competitive niches, including iGaming and betting. This role is focused on strengthening online presence and supporting the overall growth of projects.

📋 Key responsibilities and your contribution:

• Developing SEO strategies for cross-brand websites targeting;
• Launching and reviewing websites: preparing technical requirements for developers and conducting technical audits of launched sites;
• Managing website content: semantic core collection, keyword clustering, text analysis of competitors’ articles, preparing briefs for copywriters, generating texts with AI, and reviewing completed content;
• Off-page optimization: auditing the backlink profile of the site and its competitors, preparing anchor lists, and purchasing links;
• Searching for and selecting drop domains, participating in auctions and purchasing them, restoring domains, placing links, and sourcing new domains;
• Monitoring search results and reacting quickly to changes;
• Analyzing competitor strategies and identifying growth opportunities for promoted websites;
• Monitoring and analytics, including conversion-focused work;
• Testing hypotheses: running A/B tests, analyzing results, and adjusting approaches accordingly.

📚 Your qualifications:

• 2+ years of hands-on SEO experience;
• Proven experience in betting / iGaming / gambling, or other gray-area, highly competitive niches targeting the CIS market, with a solid understanding of the restrictions and specifics involved;
• Ability to conduct competitor analysis and develop SEO strategies;
• Strong expertise in technical SEO, content strategy, and link building;
• Proficiency with the following tools: Ahrefs, SEMrush, GSC, GA4, Screaming Frog, Jira;
• Working knowledge of CSS/HTML required for SEO tasks;
• Ability to independently source and purchase drop domains;
• Experience collaborating with developers and copywriters;
• Self-sufficiency, strong organizational skills, and a willingness to grow and test hypotheses.

➕ Nice to have:

• Experience with behavioral factor manipulation is a strong plus.

   

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐  Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

Our client is an international product-based IT company specializing in the iGaming industry, with its own affiliate program and in-house products in online casino, betting, and poker. The company has been successfully operating for more than 12 years, building strong positions in the CIS market while continuing global growth and expansion.

We are currently looking for an Affiliate Manager (SEO).

📋 Key responsibilities and your contribution:

• Manage and develop relationships with SEO affiliates and webmasters.
• Scale current affiliate partnerships and attract new SEO partners.
• Negotiate traffic deals and commercial terms with partners.
• Monitor and improve channel profitability (ROI, LTV, FTD quality).
• Analyze affiliate traffic performance and identify growth opportunities.
• Work closely with analytics, product and SEO teams.
• Participate in industry conferences and networking events.

📚 Your qualifications:

• 2+ years of experience in Affiliate Management / SEO Affiliate Management within iGaming.
• Experience working with SEO affiliates and webmaster partnerships across CIS GEOs.
• Understanding of on-page / off-page SEO principles and practical experience with Ahrefs and Semrush.
• Understanding of CPA / RevShare / Hybrid, Listing Fee / Flat Fee / FIX models.
• Experience in product companies or affiliate teams within iGaming.
• Strong communication and negotiation skills.

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐  Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

• The primary goal of the project is the modernization, maintenance and development of an eCommerce platform for a big US-based retail company, serving millions of omnichannel customers each week.
  
  Solutions are delivered by several Product Teams focused on different domains - Customer, Loyalty, Search and Browse, Data Integration, Cart.
  
  Current overriding priorities are new brands onboarding, re-architecture, database migrations, migration of microservices to a unified cloud-native solution without any disruption to business.

   

• Responsibilities:

  We are looking for Senior Data Engineer to implement a solution for a big retail company. The main focus is to support processing of big data volumes and integrate solution to current architecture.

   

• Mandatory Skills Description:

  • Overall years of experience required 8+
  • Strong, recent hands-on expertise with Azure Data Factory and Synapse is a must (3+ years).
  • Strong expertise in designing and implementing data models, including conceptual, logical, and physical data models, to support efficient data storage and retrieval.
  • Strong knowledge of Microsoft Azure, including Azure Data Lake Storage, Azure Synapse Analytics, Azure Data Factory, and Azure Databricks, pySpark for building scalable and reliable data solutions.
  • Extensive experience with building robust and scalable ETL/ELT pipelines to extract, transform, and load data from various sources into data lakes or data warehouses.
  • Ability to integrate data from disparate sources, including databases, APIs, and external data providers, using appropriate techniques such as API integration or message queuing.
  • Proficiency in designing and implementing data warehousing solutions (dimensional modeling, star schemas, Data Mesh, Data/Delta Lakehouse, Data Vault)
  • Proficiency in SQL to perform complex queries, data transformations, and performance tuning on cloud-based data storages.
  • Experience integrating metadata and governance processes into cloud-based data platforms
  • Certification in Azure, Databricks, or other relevant technologies is an added advantage
  • Experience with cloud-based analytical databases.
  • Experience with Azure MI, Azure Database for Postgres, Azure Cosmos DB, Azure Analysis Services, and Informix.
  • Experience with Python and Python-based ETL tools.
  • Experience with shell scripting in Bash, Unix or windows shell is preferable.
  • Demonstrated ability to lead cross-functional engineering teams, define technical strategy and architecture, drive delivery of complex data platforms, mentor engineers, and effectively communicate with stakeholders at all organizational levels.

   

• Nice-to-Have Skills Description:

  • Experience with Elasticsearch
  • Familiarity with containerization and orchestration technologies (Docker, Kubernetes).
  • Troubleshooting and Performance Tuning: Ability to identify and resolve performance bottlenecks in data processing workflows and optimize data pipelines for efficient data ingestion and analysis.
  • Collaboration and Communication: Strong interpersonal skills to collaborate effectively with stakeholders, data engineers, data scientists, and other cross-functional teams.
  • Ability to plan, estimate and track progress of implementing features
  • Computer Science and data science academic and education credentials

   

• Languages:
  • English: B2 Upper Intermediate

We are looking for a Site Reliability Engineer (SRE) to join a global engineering team building and operating a large-scale cloud SaaS platform. In this role, you'll work closely with experienced SREs and software engineers to improve platform reliability, scalability, and operational excellence.

This position is a great fit for an engineer with experience in SRE, DevOps, or Cloud Operations who wants to deepen expertise in Kubernetes, cloud infrastructure, automation, and production engineering.

Responsibilities

• Production Reliability – Help maintain the availability, stability, and performance of our production platform while proactively identifying opportunities to improve system reliability.
• Monitoring & Observability – Improve monitoring, dashboards, and alert quality to increase production visibility and reduce alert fatigue.
• Automation – Build scripts and automation solutions that reduce manual operational work, improve engineering efficiency, and enhance production reliability.
• Production Operations & Incident Response – Participate in troubleshooting production issues, perform root cause analysis, and contribute to long-term reliability improvements.
• Cloud Platform Operations – Support and improve our Kubernetes-based cloud platform, CI/CD pipelines, and production infrastructure running on GCP and AWS.
• Engineering Collaboration – Work closely with Software Engineers, DevOps, DBAs, and Product teams to improve production reliability and operational excellence across the platform.

• On-Call & Operational Excellence – Participate in the team's on-call rotation, supporting reliable production operations. Respond to production incidents alongside experienced SREs while continuously improving operational processes and reducing manual effort through automation.

   

Requirements

• 2–3 years of experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or a similar role.
• Hands-on experience with Kubernetes and containerized environments.
• Familiarity with public cloud platforms (GCP or AWS).
• Experience with Linux systems and basic networking concepts.
• Experience with scripting or programming (Python, Bash, or similar).
• Familiarity with monitoring and observability platforms (Datadog is an advantage).
• Strong analytical and troubleshooting skills.
• Excellent communication skills and the ability to collaborate with globally distributed engineering teams.
• A strong desire to learn, take ownership, and continuously improve systems and processes.

• A proactive mindset, strong work ethic, and the hunger to grow as a Site Reliability Engineer.

   

Nice to Have

• Experience with CI/CD pipelines.
• Familiarity with Infrastructure as Code tools such as Terraform or Ansible.
• Experience with messaging technologies such as Kafka, Pub/Sub, or Redis.
• Exposure to Canary, Blue/Green, or Feature Flag deployment strategies.
• Understanding of Site Reliability Engineering principles, including SLIs, SLOs, and error budgets.

• Experience working in cloud-native or SaaS production environments.

   

About us

Join.To.IT is a Ukrainian software development company founded in 2012. We build web, mobile, AI, and custom software solutions for clients across the US, Europe, and other international markets.

We’re looking for an experienced BDM who wants to focus on sales, negotiations, and closing — not lead generation.

You’ll work with qualified opportunities, primarily from Upwork, and own the sales process from discovery to signed contract.

What you’ll do

• Manage the full sales cycle: discovery → proposal → negotiation → closing
• Work with qualified opportunities — no lead generation or cold outreach
• Conduct discovery calls and identify clients’ business needs
• Lead negotiations, handle objections, and close deals
• Prepare commercial proposals with the technical team
• Participate in estimations and technical pre-sales
• Build strong relationships with international clients
• Grow existing accounts through upselling and cross-selling
• Ensure a smooth handover to delivery while staying involved in key client relationships

What we’re looking for

• 2+ years of experience in IT Sales / Business Development
• Experience with Upwork
• Proven experience managing the full sales cycle and closing deals
• Understanding of outsourcing and outstaffing
• Experience with technical pre-sales
• Strong negotiation and communication skills
• Ability to understand business needs and match them with technical solutions
• English B2+

Nice to have

• Experience selling dedicated teams or software development services
• Experience with AI, web, or mobile projects
• Upselling and cross-selling experience
• Understanding of SDLC

What we offer

• Office in Kyiv, near Vasylkivska metro station
• Shelter, Starlink, and uninterrupted power supply
• Medical insurance
• Paid vacation and sick leave
• Free gym access
• Compensation for professional education and certifications
• International projects and opportunities for professional growth

Focus on selling, not searching for leads

Our LeadGen team builds the pipeline. You focus on what you do best: understanding clients, negotiating, closing deals, and growing relationships.

We’re looking for an experienced Project Manager who will lead execution across our engineering teams and ensure successful delivery of complex fintech products. This role works closely with the Head of Processing, Product Manager, engineering lead, QA, DevOps, designers, and external partners.

Responsibilities

• Own day-to-day project delivery
• Plan, coordinate, and track software development from requirements to production
• Facilitate sprint planning, backlog refinement, daily standups, reviews, and retrospectives
• Monitor project scope, timelines, priorities, risks, and dependencies
• Coordinate work between Backend, Frontend, QA, and DevOps
• Work closely with the Product Manager to translate product priorities into realistic delivery plans
• Ensure engineering teams have clear requirements and unblock execution when necessary
• Identify delivery risks early and proactively drive mitigation plans
• Track progress using Jira and maintain project documentation
• Communicate project status to stakeholders through regular reports and meetings
• Coordinate releases and production deployments with engineering and operations teams
• Help improve delivery processes, Agile practices, and cross-team collaboration
• Support vendor and third-party integration projects when required

Requirements

• 4+ years of experience as an IT Project Manager, Technical Project Manager, or Delivery Manager
• Experience delivering complex software products with cross-functional engineering teams
• Strong understanding of Agile and Scrum methodologies
• Experience managing multiple parallel projects
• Excellent organizational and prioritization skills
• Ability to balance business priorities with engineering constraints
• Experience working with distributed or remote teams
• Experience using Jira, Confluence or Notion, and modern collaboration tools
• Ability to work independently and drive projects to completion

Nice to Have

• Experience in FinTech, Payments, Banking, Crypto, or Blockchain
• Experience working with regulated products (PCI DSS, AML/KYC, VASP, MiCA, DORA)
• Experience with payment gateways or financial integrations
• Experience working with external vendors and payment providers

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.

 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

We’re looking for a AI-First Developer who uses Claude Code as their primary IDE. You build complete systems from schema to deploy, understand agentic loops from the inside, and write your own MCP servers.

Responsibilities:

• Use Claude Code as your primary environment — agentic workflows, sub-agents, and multi-step orchestration are part of your daily routine
• Architect and ship end-to-end features from schema to production, owning the full slice
• Build and operate Go services on AWS and Cloudflare Containers
• Develop Vite + React frontends using react-strict-dom, Suspense, and server components
• Stand up edge APIs on Cloudflare Workers with the right storage primitive for each job
• Write internal skills, MCP servers, and slash commands that make the whole team faster
• Own the bash, Dockerfiles, and CI/CD glue that keeps the system running
• Critically evaluate AI output

Requirements:

• Hands-on experience with Claude Code — agentic workflows, sub-agents, hooks, slash commands
• Strong knowledge of Go and container-friendly service design
• Deep understanding of React + Vite — Suspense, server components
• Hands-on experience with AWS (EC2, EKS, S3, RDS) and Kubernetes
• Practical knowledge of the Cloudflare stack — Workers, R2, KV, D1, Durable Objects
• Good understanding of AI tool calls — schemas, retries, streaming, failure modes
• Experience with Terraform, Docker, and CI/CD pipelines
• Familiarity with Stripe and Stripe Connect
• Terminal-native — bash, Linux, tmux
• Fluent English for direct client communication

We Offer:

• Innovation Culture: Work in a team that actively experiments with AI and modern development approaches
• Real Product Impact: Direct collaboration with a client and influence on product decisions
• Flexible Work: Remote work or a modern office in Kyiv
• Generous Time Off: 20 paid vacation days + 15 sick leave days annually
• Professional Growth: Compensation for courses, certifications, and learning resources
• Cutting-Edge Tools: Access to premium AI tools (Cursor Pro, Сlaude Code, Codex, GitHub Copilot, etc.)

Recruitment Process:

1. HR Interview
2. Tech&Final Interviews
3. Job Offer

If you have any questions or need clarifications, feel free to reach out to our Talent Hunter Team by email.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.