Jobs at Djinni

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1–3 markets worldwide.
 

We are looking for a Finance Manager with a strong analytical background to take ownership of PSP operations, financial reconciliation, balance management, and financial data accuracy.
 

This role combines finance, payment operations, and data analytics. You will work with large volumes of financial data, monitor balances across payment providers, investigate discrepancies, and improve reconciliation processes through advanced Google Sheets formulas and automation.
 

If you enjoy working with numbers, solving complex financial issues, and making financial processes more efficient, this role could be a great fit.
 

Responsibilities

• Perform daily PSP and project reconciliations, ensuring the accuracy and completeness of financial data.
• Review and reconcile PSP statements, monitor balances, and investigate discrepancies.
• Calculate FX losses and analyze differences arising from currency exchange operations.
• Reconcile partner payments, including marketing-related transactions.
• Manage balance transfers between PSPs and ensure sufficient funds for ongoing operations.
• Analyze financial data to identify anomalies, trends, and potential risks.
• Investigate the root causes of discrepancies and ensure their timely resolution.
• Develop and optimize Google Sheets formulas for financial calculations, reconciliation, and reporting.
• Automate repetitive workflows and optimize spreadsheet performance when working with large datasets.
• Maintain existing Google Apps Script automations for data imports and spreadsheet management.
• Participate in the migration to Odoo and help configure financial accounts, templates, and methods.
• Participate in scheduled weekend on-call rotations to monitor balances and handle urgent financial operations.
   

Requirements

• Previous experience as a Financial Analyst, Finance Manager, Business Analyst, or in a similar analytical finance role.
• Understanding of PSP operations, payment processing, and financial reconciliation.
• Advanced Google Sheets or Excel skills, including complex formulas such as QUERY, FILTER, INDEX, MATCH, LOOKUP, and ARRAYFORMULA.
• Ability to optimize formulas and work efficiently with large datasets.
• Basic knowledge of Google Apps Script and the ability to maintain existing scripts.
• Strong analytical and problem-solving skills, with the ability to identify discrepancies and determine their root causes.
• Understanding of FX operations and multi-currency transactions.
• High attention to detail and commitment to financial data accuracy.
• Ability to work independently, manage priorities, and meet daily deadlines.
• Willingness to participate in scheduled weekend on-call rotations.
   

Nice to Have

• Experience working with multiple PSPs or payment service providers.
• Background in iGaming, fintech, payment processing, e-commerce, or other high-volume transaction environments.
• Experience with Odoo or other ERP systems.
• Experience with Odoo implementation or migration.
• Knowledge of Power BI, Looker Studio, or other business intelligence tools.
• Understanding of accounting processes, financial controls, and management reporting.
   

What We Offer

• Fully remote work.
• Competitive salary based on your experience and professional skills.
• Paid vacation and sick leave.
• Professional onboarding and ongoing team support.
• Career growth and professional development opportunities.
• Access to consultations with a corporate psychologist.
• Various internal team activities and employee initiatives.
   

Ready to Take the Next Step?

Join a team where your analytical skills and attention to detail can make a real impact. Take ownership of financial processes, solve complex challenges, and contribute to improving and automating financial operations.

If you enjoy working with data, finding solutions, and turning analytical insights into practical improvements, we would be happy to hear from you!

Business Development Lead (Software Services)

Experience in IT-outstaff companies is a must!

Model: Remote-first (EU time zones) with hubs in Portugal, Poland, Ukraine

Reports to: Founders
Compensation: Competitive base + uncapped commission + KPI-linked equity vesting (details at offer stage)

About our Customer
The Company builds augmented nearshore engineering teams and delivers full solution ownership for UK/EU/US clients. We combine senior talent in Poland, Portugal, and Ukraine with transparent delivery and strong product engineering practices. We are in a
significant growth stage, and seeking an ambitious BD leader to support our growth.

The Opportunity
Own the end-to-end commercial engine alongside the founders. You’ll run full-cycle sales, shape GTM, and, once repeatability is in place, hire and lead sales, marketing, and pre-sales. This isn’t a “presentation-only” role; it’s a high-impact, outcome-focused position with substantial upside.

What you’ll do

• Own pipeline & revenue for nearshore teams and solution delivery services in EU/US markets.
• Drive prospecting → qualification → discovery → solution shaping → proposal → negotiation → close.
• Build channel/partner motions where appropriate (ISVs, consultancies, cloud partners).
• Collaborate with delivery leaders to craft credible estimates, roadmaps, and SOWs.
• Stand up or refine CRM, forecasting, and reporting; enable data-driven decisions.
• Define positioning, pricing, and collateral with marketing; ensure message-market fit.
• Establish reference customers and case studies; systematize win-loss feedback loops.
• Recruit and develop a small BD/marketing/pre-sales team as growth milestones are met.
  
  What success looks like (illustrative)
• 90 days: Clear ICP & messaging, active outbound sequences, ≥3× coverage on first-quarter target, predictable forecasting cadence.
• 6 months: Repeatable proposals/SOW templates, ≥2 new clients closed, partner pipeline live.

• 12 months: Sustainable 3–4× pipeline coverage, healthy win rate, first hires onboarded, revenue growth on track with plan.

   

What you bring

• 3–6 years selling software outsourcing/nearshore or custom product engineering services.
• Consistent quota attainment and a track record of closing multi-stakeholder service deals.
• Strong network in UK / EU and/or US buyer communities (product, engineering, CTO, procurement).
• Mastery of consultative selling: uncover business pain, design credible solutions, and negotiate commercial terms.
• Experience collaborating with delivery/engineering to price and shape deals (T&M, dedicated teams, fixed-scope).
• Fluency in English; additional European languages are a plus.
   

Nice to have

• Sector exposure in adtech, data/analytics, fintech, SaaS, MarTech, or cloud modernization.
• Experience building an early GTM playbook (ICP, sequences, collateral, KPIs).

• Familiarity with HubSpot/Salesforce, proposal automation, and RFP/RFI processes.

  
  Why OUR Customer:

• Real ownership of the commercial function; direct access to founders and delivery
• Upside-heavy package: uncapped commission + KPI-linked equity.
• Ability to shape the team and tooling rather than inherit legacy baggage.

• Remote-first with strong engineering hubs and referenceable delivery.

   

Recruitmnt process: 
1. Intro call (fit & context) → 2) Deal deep-dive (walk us through a recent win) → 3) Collaborative exercise (craft a short GTM approach for one ICP) → 4) Founder panel &references.

We are seeking a skilled and motivated Middle DevOps Engineer to join our dynamic team. The ideal candidate will have a solid background in Continuous Integration (CI), Continuous Deployment (CD), Kubernetes, developer toolsets, and Software Development Life Cycle (SDLC) best practices. This role requires a strong understanding of modern Platform Engineering tools and practices, as well as a commitment to fostering a responsive, communicative, and collaborative environment.
 

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines to ensure efficient and reliable software delivery.
• Develop and manage infrastructure as code using Terraform.
• Deploy, manage, and monitor containerized applications using Kubernetes(some experience).
• Support the development and management of production Kubernetes clusters in a cloud environment (AWS preferred).
• Manage and optimize cloud infrastructure in AWS to support scalable and secure applications.
• Administer and optimize source code repositories and workflows in GitHub.
• Collaborate with development teams to enhance developer toolsets and streamline SDLC processes.
• Troubleshoot and resolve infrastructure and application issues.
• Implement best practices for security, reliability, and performance.
• Communicate effectively with cross-functional teams to understand requirements and deliver solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 3+ years of experience in a platform engineering or similar role.
• Proficiency in Golang or Python(or any other languages) for scripting and automation.
• Proven experience with Terraform for infrastructure as code.
• Proven knowledge of Kubernetes for container orchestration and experience with ArgoCD.
• Hands-on experience with GitHub for version control and collaboration.
• Proven  experience with AWS cloud services.
• Excellent problem-solving skills and the ability to work under pressure.
• Exceptional communication skills, both verbal and written.
• Proven ability to work collaboratively in a team environment.
• Strong organizational skills and attention to detail.
• Hands-on experience with AI-assisted development tools, such as GitHub Copilot and Claude Code.

Preferred Qualifications:

• Experience with Github runners and other CI/CD tools and platforms.
• Knowledge of security best practices in cloud environments.
• Experience with observability tools such as Prometheus, ELK and Grafana stacks.
• Certification in AWS or Kubernetes and experience with Backstage is a plus.
• Experience with kOps is a plus.
• Knowledge of Cilium CNI is a plus.
• Good networking knowledge.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

MINT is the leader in Advertising Resource Management (ARM) software, driving marketing transformation in the age of agentic AI. At the core of our innovation is an open enterprise platform that deploys autonomous AI agents to augment human teams across the marketing and advertising value chain, connecting marketing performance with enterprise growth and real business impact.

Thanks to a diverse team of over 300 professionals worldwide, we integrate technology, data, and agentic intelligence to redefine how global brands and agencies plan, execute, and optimize their advertising investments.

With the recent acquisitions of technology leaders Redmill Solutions and info³, MINT has further expanded its unified ecosystem, completing the long-awaited connection of media planning, buying, and execution within one intelligent environment.

Augmenting Advertising Intelligence. For more information, visit mint.ai.

The Role

We are looking for a skilled API Developer to collaborate with us on a consultancy basis.

In this role, you will craft and maintain the backbone of software interactions.

This is a consultancy engagement, not an employment contract. The selected consultant will work independently, bringing their specialized knowledge and experience to our projects.

Responsibilities

• Development of components and applications in Python / FastAPI / Django;
• Maintenance of existing applications;
• Tasks estimation;
• Writing unit tests;
• Writing technical documentation and reports;

This role will be a great fit if you have:

• 3+ years of experience with Python;
• Experience with Django;
• Experience with FastAPI;
• Experience with AsyncIO;
• Experience with Celery;
• Knowledge of Kafka;
• Knowledge of SQL and NoSQL databases;
• Knowledge of Docker;
• Understanding of the HTTP protocol and RESTful APIs;
• Command of Linux/UNIX environment (shell, scripting, tools);
• Passione for Testing (Unit and Integration Testing);
• Good English proficiency

Ideally, you'll also have:

• Experience with the DDD approach and Hexagonal Architecture;
• Experience with microservices;
• Experience with integrating third-party services;
• Knowledge of Go/Scala/JS

Interview Process

Candidates can expect the following steps in our interview process:

• HR Video Interview (30 minutes): A virtual interview with HR to provide an overview of the company and the role, as well as to gain insight into your experience and background.
• Technical Interview with Tech team (1 hour): A virtual interview with the API Developer Team Lead and/or other Team members, focused on your technical expertise, past experience, and problem-solving approach.
• Offer: after completing the interview process, successful candidates will receive an offer.

Typical base salary pay range:

MINT is committed to a diverse and inclusive workplace. MINT AI is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, immigration status, medical condition, protected veteran status, disability, genetic information, political views or activity, or other legally protected status.

MINT is the leader in Advertising Resource Management (ARM) software, driving marketing transformation in the age of agentic AI. At the core of our innovation is an open enterprise platform that deploys autonomous AI agents to augment human teams across the marketing and advertising value chain, connecting marketing performance with enterprise growth and real business impact. 

Thanks to a diverse team of over 300 professionals worldwide, we integrate technology, data, and agentic intelligence to redefine how global brands and agencies plan, execute, and optimize their advertising investments. 

With the recent acquisitions of technology leaders Redmill Solutions and info³, MINT has further expanded its unified ecosystem, completing the long-awaited connection of media planning, buying, and execution within one intelligent environment. 

The Role 

As a Senior Data Engineer, you will be responsible for designing, building, and optimizing data architectures, pipelines, and ETL processes.  

You will leverage technologies such as Snowflake, DBT, and Airflow to develop and manage scalable data solutions that support efficient analytics and business decision-making. 

This is a consultancy engagement, not an employment contract. The selected consultant will work independently, bringing their specialized knowledge and experience to our projects. 

Responsibilities  

• Develop and maintain a robust Data Warehouse using Snowflake and DBT 
• Design, build, and optimize ETL processes and data pipelines 
• Implement and manage workflows using Airflow, Kubernetes, and AWS services 
• Deploy and manage data warehouses to support scalable analytics 
• Ensure data quality, security, and performance in all data operations 

This role will be a great fit if you have 

• Advanced proficiency in Python and SQL for data analysis and organization 
• Solid understanding of DBT for ETL purposes 
• Practical experience with Airflow for workflow management 
• Experience working with Snowflake infrastructure 
• Background in designing scalable data architectures and pipelines 
• Familiarity with relational database systems and, ideally, exposure to Apache Druid 
• 4-5 years of relevant experience, with a professional level between strong middle and senior 
• A Master’s degree in Computer Science or a related field (preferred) 

Interview Process 

Candidates can expect the following steps in our interview process: 

• HR Video Interview (30 minutes): A virtual interview with HR to provide an overview of the company and the role, as well as to gain insight into your experience and background.   
• Technical Interview with Tech Leadership team (1 hour): A virtual interview with the Head of Engineering and team leads focused on your technical expertise, past experience, and problem-solving approach. Expect deep dives into current challenges such as scaling data pipelines, improving developer velocity, managing service migrations, and optimizing cloud costs. We'll also explore specific use cases like handling data spikes, enhancing observability in distributed systems, and refactoring legacy components. 
• Interview with CPTO (30 minutes): A high-level conversation with our CPTO to align on technical vision, product thinking, and leadership style. This is an opportunity to discuss your approach to driving impact across teams, balancing speed with quality, and contributing to long-term strategy and innovation. 
• Offer: after completing the interview process, successful candidates will receive an offer. 

MINT is committed to a diverse and inclusive workplace. MINT AI is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, immigration status, medical condition, protected veteran status, disability, genetic information, political views or activity, or other legally protected status.  

Hi! We are looking for a Middle Backend Engineer to develop the backend for a new AI-powered video recording and editing platform with Mobile, Web, and Desktop clients.
 

Key Responsibilities

• Design, develop, and maintain backend services for cross-platform applications.
• Build REST APIs for content management, including secure S3 uploads, media metadata, thumbnails, and scheduling.
• Orchestrate video processing jobs using existing AI workers on RunPod, including job scheduling, status tracking, and error handling.
• Integrate third-party services for payments, analytics, AI, and API security (e.g., RevenueCat, Firebase App Check, OpenAI).
• Implement real-time communication and state synchronization between clients using WebSockets.
• Develop and maintain background jobs, queues, and scheduled tasks.
• Collaborate with product managers and client application developers.
• Participate in architectural decisions and technical improvements.

Requirements

• Solid experience with backend frameworks, databases, and database design.
• Understanding of authentication, authorization, and API security.
• Experience integrating third-party APIs and handling webhooks.
• Experience with Docker, Git, and CI/CD pipelines.
• Ability to deliver maintainable, production-ready code.

How to Apply

Please respond with 1–2 relevant projects.

About the Company
 

Digis is a European IT company, part of Fiverr (NYSE: FVRR), with 250+ specialists delivering high-load SaaS platforms, enterprise solutions, and cloud-native products worldwide. We build long-term engineering teams and ensure transparency, stability, and professional growth for every talent.
 

About the Project

An established US healthcare technology company developing enterprise software solutions for clinical research and clinical trials. Its platforms help pharmaceutical companies and research organizations streamline clinical operations and accelerate drug development. 

The company is now expanding its products with AI/ML capabilities, bringing advanced technologies into complex healthcare workflows.

We are looking for an experienced Senior Product Manager to drive product innovation and help shape the next generation of AI-powered healthcare solutions.
 

Responsibilities

• Own and maintain product roadmaps for healthcare platforms.
• Conduct product discovery and identify opportunities for improvement.
• Define product requirements, user stories, and acceptance criteria.
• Manage product backlogs and prioritize development initiatives.
• Drive AI/ML integrations from concept to delivery.
   

Requirements

• 5+ years of Product Management experience.
• 1+ year of experience in the Healthcare domain.
• 1+ year of experience integrating AI/ML into products.
• English: Upper-Intermediate (B2) or higher.
   

What We Offer

• Opportunity to develop AI-powered healthcare solutions.
• Meaningful impact on innovation in healthcare technology.
• High autonomy and ownership of product decisions.
• Direct collaboration with senior Product Management leadership.
• Long-term cooperation with an established company.
• Competitive salary and benefits.

On behalf of our Client from the UK, Mobilunity is looking for  Senior Python Engineer.

You will join a small, international product team building an API-first financial technology platform that provides automated working capital solutions to UK small businesses.

The role is highly impactful: you will design and build reliable, scalable services that directly influence how businesses access working capital. You’ll work in an environment with a high level of ownership, fast feedback loops, continuous deployment, and plenty of room to shape both the technology and the product.

This is not a role where everything is already defined. You’ll work with real ambiguity, help shape evolving architecture, make decisions with incomplete information, and collaborate closely with domain experts and other engineers.

What we’re looking for:

We need an engineer who is comfortable taking ownership of complex problems, making pragmatic technical decisions, and working in a product environment where both the codebase and the domain are continuously evolving.

The ideal candidate:

• thinks beyond implementation;
• is comfortable making decisions with incomplete information;
• understands scalability, reliability, security and business impact;
• has strong opinions about writing high-quality, typed Python;
• enjoys system design and building well-structured APIs;
• uses AI tools as a serious part of their engineering workflow while applying independent judgment;
• is comfortable working in a collaborative, low-ego environment.

Responsibilities:

• Design, develop and maintain scalable backend services using Python.
• Design and implement domain services using Domain-Driven Design principles.
• Build performant, secure and fault-tolerant serverless solutions on AWS.
• Work closely with subject matter experts to translate business requirements into technical solutions.
• Participate in architectural and technology decisions at both project and company level.
• Design and maintain idiomatic APIs and service boundaries.
• Work with data modelling and SQL to support data-driven decision-making.
• Contribute to infrastructure-as-code and cloud engineering practices.
• Troubleshoot and improve production systems.
• Work with AI coding tools and model-backed product features.
• Mentor other engineers and contribute to engineering best practices.
• Work in an Extreme Programming environment with TDD, continuous deployment and fast feedback loops.

Requirements:

• Strong commercial experience with Python.
• Experience building and running production services on AWS.
• Hands-on experience with AWS Lambda and DynamoDB.
• Experience with event-driven AWS services such as EventBridge and/or Step Functions.
• Strong understanding of typed Python and experience with Pydantic or similar approaches.
• Experience with Infrastructure as Code, preferably Terraform.
• Strong SQL and data modelling skills.
• Experience designing scalable backend systems and APIs.
• Strong understanding of software architecture and system design principles.
• Strong analytical and problem-solving skills.
• Experience working with AI coding tools in a professional engineering environment.
• Advanced English.

Nice to have:

• Experience in FinTech, lending or credit.
• Experience with open banking data.
• Experience with Snowflake or similar data platforms.
• Experience with evolutionary architecture.
• Experience designing eventually consistent systems.
• Experience with domain-driven design.
• Experience with event-driven and serverless architectures.
• Experience working in regulated environments.
• Experience with GitHub Actions or similar CI/CD platforms.

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

Project Responsibilities

Understand the data and data-record testing requirements 
Analyse data testing requirements and define appropriate test coverage 
Design automated tests rather than performing manual SQL validation 
Build a data test automation framework from scratch 
Develop test code alongside developers 
Maintain test code in GitHub or a separate test repository 
Automate test design 
Automate test execution 
Automate test reporting 
Integrate automated tests into ADO pipelines / CI/CD 
Validate data against source systems 
Perform automated data reconciliation 
Test data transformations / ETL processes 
Work with databases and write SQL queries 
Test data within Databricks 
Test Power BI reports, dashboards and paginated reports 
Ensure automated tests provide consistent and reliable results 
Work with AI/LLMs as part of the testing approach 
Think about verification not only at the individual test level, but also in the context of the wider enterprise application 
Work closely with developers during development and testing activities

Candidate's Portrait

Senior Software Engineer in Test focused on enterprise data testing and test automation. 
The specialist will work with the data engineering teams to build automated testing solutions covering test design, test execution, validation and reporting, with automation integrated into CI/CD pipelines. 
The role requires strong hands-on experience in data testing at enterprise scale, database testing and SQL, rather than application/mobile testing. 

Must-haves

6–8+ years of experience 
Solid hands-on experience in data testing 
Experience with enterprise data solutions / data testing at scale 
Strong database and SQL skills 
Experience with test automation and building automation frameworks 
Data testing 
Databricks 
SQL 
Python 
C# 
TypeScript 
Azure DevOps (ADO) 
ADO Pipelines 
GitHub 
Strong understanding of databases 
Experience with ETL 
Experience building automated testing frameworks 
Experience integrating automated tests into pipelines / CI/CD 
Ability to work closely with developers and maintain test code/repositories

Nice-to-have

Microsoft Fabric 
Power BI 
DAX 
PySpark / Spark 
Experience testing Power BI reports, paginated reports and dashboards 
Knowledge of data modelling 
Experience with AI/LLM-based testing approaches 
Experience with GitHub Copilot 
Microsoft Fabric certification DP-600 or DP-700 
Databricks certification DP-750 
Data engineering background / experience

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.
 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.
 

Now we're looking for a Customer Support Manager to join an iGaming project and provide high-quality support to players across multiple communication channels. We are looking for a responsible, detail-oriented, and customer-focused professional who can handle different types of player requests, resolve issues efficiently, and stay calm and professional even in complex or sensitive situations.
 

📅 Your daily adventures include:

• Handle player inquiries via Live Chat, Helpdesk, email, and other approved communication channels;
• Verify players and review relevant account, transaction, and communication history;
• Categorize and prioritize inquiries according to established procedures;
• Resolve standard player inquiries independently within your area of responsibility;
• Provide accurate information regarding account access, deposits, withdrawals, KYC, bonuses, Free Bets, games, geographical restrictions, and technical issues;
• Perform basic troubleshooting before escalating payment, website, account, or game-related issues;
• Handle standard VIP inquiries and escalate exceptional cases, compensation requests, and high-risk disputes to the VIP team;
• Identify Responsible Gambling concerns, suspicious or unauthorized activity, possible account compromise, and other critical cases;
• Apply account restrictions or other actions when authorized by established procedures;
• Prepare clear and complete escalations with all relevant information, completed checks, and required actions;
• Keep players informed and maintain communication until the case is resolved or taken over by the responsible team;
• Accurately document actions taken and prepare shift handovers for unresolved, high-priority, and critical cases;
• Protect players’ personal, financial, and account information;
• Follow approved procedures and communication templates without providing unconfirmed information or making promises on behalf of other teams;
• Report recurring issues, system errors, and knowledge gaps to the Customer Support Team Lead;
• Participate in training, quality reviews, and coaching sessions.

🧭 What makes you a great match:

• Previous experience in Customer Support, preferably within iGaming, fintech, payments, or another high-volume digital environment;
• English proficiency at B1-B2 level;
• Strong written communication and customer service skills;
• Basic understanding of deposits, withdrawals, KYC, bonuses, account restrictions, and Responsible Gambling;
• Ability to follow procedures, decision trees, and escalation rules;
• Strong attention to detail and ability to handle several conversations simultaneously;
• Ability to remain calm, professional, and solution-oriented when dealing with complaints and sensitive cases;
• High level of responsibility, discipline, and ownership;
• Willingness to work 12-hour day and night shifts, including weekends and public holidays.

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;

Balto Health is a growing U.S. healthcare and telehealth product that helps patients access medications, navigate insurance, receive lab-testing guidance, and get personalized care online.

We’re looking for a User acquisition manager to help grow our paid marketing channels and bring more qualified customers to Balto. 

Key Responsibilities

• Plan, launch, and scale ad campaigns on Facebook and Google (there will be an opportunity to work with other channels as well)
• Stay on top of Meta and Google healthcare (prescription drugs) ad policies; 
• Track performance and look for ways to improve CPA and lead quality
• Do competitor research to find new ad ideas, creative angles, hooks, offers, and channels to test
• Create clear tasks and briefs for our designer and creative marketing specialist 
• Work on new ad concepts
• Analyze campaign data and share clear recommendations
• Proactively identify growth opportunities and performance issues.

Requirements

• 3+ years of hands-on experience managing Meta Ads (Facebook) and Google Ads campaigns
• Strong expertise in campaign scaling, audience testing, creative testing, and performance optimization 
• English proficiency at a strong B2 level or higher, both written and spoken
• Comfortable working with numbers, reports, and performance metrics
• Able to write clearly and communicate results in a simple way
• Organized, proactive, and comfortable working in a fast-moving environment
•  Ownership mindset

Nice to Have

• Experience in healthcare, telehealth, insurance, pharmaceuticals, or another related industry.  
• Experience with other user acquisition channels (Tiktok, X(Twitter))

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Work Schedule: 8 hours per day, 5 days a week.

Head of Anti-Fraud & Risk (iGaming / Slots)

Our client is a fast-growing, full-cycle product development company specializing in high-quality online slots and casino products for international markets. As they continue to expand their product portfolio and enter new regions, they are looking for a strategic and operational Head of Anti-Fraud & Risk to build, lead, and optimize the company's global fraud prevention, risk management, and player verification operations.

In this role, you will take full ownership of protecting the business from financial and operational losses while maintaining a frictionless onboarding and playing experience for legitimate users.

📌 Key Responsibilities

• Anti-Fraud & Risk Strategy: Formulate and execute the global Anti-Fraud, Risk Management, and Chargeback mitigation strategy across all product lines and target markets.
• Team Leadership & Operations: Lead, mentor, and scale an in-house operational team of Risk Analysts, Anti-Fraud Specialists, and Payment/KYC Operators. Set KPIs, SLAs, and shift schedules.
• Fraud Vector Mitigation: Design, implement, and fine-tune real-time detection rules to combat iGaming-specific fraud, including bonus abuse, multi-accounting, syndicate play, affiliate fraud, bot traffic, and payment fraud (credit card/e-wallet).
• Tooling & Automation: Partner with Product, Engineering, and BI teams to select, integrate, and optimize anti-fraud software (e.g., SEON, Sift, LexisNexis, Ravelin) and automated verification workflows.
• Chargeback & Dispute Management: Oversee chargeback prevention protocols, manage dispute resolution with payment providers/acquirers, and maintain low chargeback-to-transaction ratios.
• Data & Risk Analytics: Establish risk dashboards, monitor key operational metrics (fraud loss rates, approval rates, false positives), and deliver regular risk intelligence reports to Executive Management.
• Compliance & AML Alignment: Collaborate with Legal and Compliance teams to ensure fraud systems strictly adhere to regulatory standards, AML/CFT policies, and licensing requirements (MGA, UKGC, Curaçao, etc.).

🎯 Requirements

• 5+ years of experience in Anti-Fraud, Risk Management, or Payments Leadership within the iGaming, Online Casino, or Gambling sector (experience with slot products is a strong plus).
• Proven track record of building and managing high-performing anti-fraud and risk operational teams.
• Deep knowledge of iGaming fraud mechanisms: syndicate play, bonus harvesting, account takeover (ATO), proxy/VPN bypass, affiliate fraud, and payment chargebacks.
• Practical expertise with modern risk rule engines, device fingerprinting, behavioral analytics, and identity verification services.
• Strong analytical mindset with hands-on experience using SQL and BI visualization tools (Looker Studio, Tableau, PowerBI) to analyze risk patterns.
• Solid understanding of card scheme rules (Visa/Mastercard), payment gateway operations, and international AML/KYC guidelines.
• Exceptional decision-making, crisis-management, and problem-solving skills under high-pressure situations.
• Advanced / Fluent English (C1+) for executive communication and vendor negotiation.

🤝 What We Offer

• Strategic leadership role with high autonomy to build and shape global risk infrastructure.
• Collaboration with an experienced C-level management and product team.
• Fully remote work environment with flexible working hours.
• Highly competitive compensation package and performance-based bonus structure.
• Ample budget for cutting-edge security software, tools, and professional events.

Project Responsibilities

Design and build .NET 8 microservices — FastEndpoints, clean architecture (Domain / Application / Infrastructure / API layers) 
Implement Temporal workflow orchestration — typed workflow and activity interfaces, cross-task-queue dispatch, signal/query patterns 
Build rules evaluation integrations with GoRules ZEN engine (GoRules.Zen NuGet, Rust FFI in-process) 
Develop platform capabilities — config registry, rules API, workflow gateway, payment and policy adapters 
Implement cross-cutting concerns — Managed Identity service-to-service auth, Cerbos authorization integration, structured logging via Serilog/Anotar 
Write and maintain xUnit tests — FakeItEasy for mocking, Shouldly for assertions; integration tests against real dependencies (no mock DB) 
Collaborate with platform and domain teams on API contracts, OpenAPI specs, and shared NuGet libraries

Working hours - BST 

Must-haves

5+ years hands-on .NET (v6+) experience; .NET 8 required 
FastEndpoints 7.x — endpoint-per-feature pattern, validators, mappers 
Clean architecture — strict layer dependency rules; no business logic in API layer; no throw for business errors (Result<T,E> pattern) 
Temporal .NET SDK — ITemporalClient, IWorkflow, IActivity, task queue registration, cross-TQ dispatch 
Azure — Key Vault, Managed Identity, Blob Storage, App Insights 
Result/Maybe monad pattern — Result<TSuccess, TError> throughout Application layer 
Entity Framework Core or equivalent — migrations, value objects, aggregate roots 
Testing — xUnit, FakeItEasy, Shouldly; integration test patterns 
Podman CLI — build service image locally (podman build), run container (podman run), inspect logs, exec into container for debugging 
Read and contribute to Dockerfile (multi-stage build — SDK build stage + runtime stage) 
Run full local stack with Podman Compose (service + Temporal + DB)

Nice-to-have

GoRules ZEN engine — JDM format, ZEN expression language, decision table compilation 
Cerbos .NET client — principal/resource construction, CheckResource middleware integration 
JSONata .NET (Jsonata.Net.Native) for data transformation 
Kafka consumer patterns 
SOAP/WCF client integration

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

NICE TO HAVE:

• Knowledge of German, Spanish, French or other additional languages
• Understanding of sports betting products and player behavior
• Experience working with different back-office/admin systems
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We're building the #1 payment orchestrator in the world — and the names behind us prove it. Clients include Bolt, Ajax, Nova Post, MEGOGO. Trusted by giants like J.P. Morgan. Ranked #2 in the "Employer of the Year 2026" award by Forbes Ukraine.

About the Role

This Technical Support Manager role is about more than technical onboarding — it’s about helping merchants grow with Solidgate from the very first pre-sales call to scaling their payment flows. You’ll sit at the intersection of technology, product, and operations, owning the technical side of merchant integrations and shaping how businesses across the world work with payments.

What You’ll Own

• Technical support for new merchants during onboarding, from first integration to go-live
• Ongoing technical support for existing merchants across their lifecycle with Solidgate
• Support for the L1 Support team on technical and integration-related topics
• Participation in pre-sales calls, helping explain integration options and technical capabilities
• Merchant system integration with Solidgate: hosted payment pages, payment forms, Apple Pay / Google Pay, routing logic, and data flows
• Guidance on optimal payment setups to help merchants scale efficiently and reliably

You’re a Great Fit if You Have

• 2+ years of experience in technical support, technical account management, or a similar role
• Strong written and verbal communication skills — clear, structured, and merchant-focused
• Knowledge of Postman and basic SQL
• English at Upper-Intermediate level or higher
• Ownership mindset: you care about results and long-term merchant success
• Ability to work independently, prioritize effectively, and stay calm and focused when handling urgent cases
• Openness, empathy, and motivation to grow — both personally and with the product

Nice to Have

• Hands-on experience running technical demos
• Familiarity with payment systems, APIs, or fintech products

Why Solidgate?

• High-impact role: You’re not inheriting a perfect system — you’re building one. Your work will define how we scale.
• Great product: We’ve built a fintech powerhouse that can be quickly scaled. Furthermore, Solidgate’s potential isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses with a wide range of products and services, including subscriptions, chargeback management, indirect tax management, and more. And yes, we also hold our own financial licenses in our key regions of operations and have direct memberships with the Schemes.
• Massive growth opportunity: Solidgate is scaling rapidly — this role will be a career-defining move.
• You’ll work with top tech companies: Our clients are fast-growing SaaS, digital goods, and B2C businesses. You’ll be talking to decision-makers at some of the most successful internet companies in the world.
• A-player team: Work alongside top fintech professionals with a proven track record and results.

Tomorrow’s fintech needs your mindset. Come build it with us.