Jobs at Djinni

   We are looking for an experienced IT Help Desk Delivery Manager to lead operations for European clients.

   The role combines service delivery management, operational performance, client communication, and coordination of multicultural support teams across different locations.
 

Key Responsibilities:

• Manage the end-to-end delivery of IT Help Desk services across European markets;
• Coordinate distributed L1/L2 support teams and ensure effective cooperation with L3 and other technical teams;
• Ensure compliance with agreed SLAs, KPIs, quality standards, and contractual commitments;
• Monitor response and resolution time, backlog, first contact resolution, CSAT, productivity, and service availability;
• Act as the main contact and escalation point for clients and internal teams;
• Lead regular operational and business review meetings with clients;
• Work closely with Team Leads, WFM, Quality, Training, Recruitment, HR, and IT teams;
• Support staffing, onboarding, training, and performance management processes;
• Identify operational risks and implement corrective and preventive actions;
• Improve service processes, reporting, workflows, and knowledge management;
• Support the launch and transition of new Help Desk projects, services, and locations;
• Manage project budgets and support the achievement of financial targets.
   

Requirements:

• At least 3 years of experience as a Delivery Manager, Service Delivery Manager, Project or Operations Manager, or in a similar role;
• Experience managing IT Help Desk, Service Desk, technical support, or IT outsourcing operations;
• Experience managing distributed or multicultural teams;
• Experience with ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar platforms;
• Strong client management, communication, and negotiation skills;
• Ability to analyse operational data, identify risks, and drive improvements;
• English at C1 level; additional European languages will be an advantage;

• Strong leadership, ownership, and problem-solving skills.

   

What We Offer:

• A key role in developing international IT Help Desk operations across Europe;
• Cooperation with European clients and multicultural teams;
• Opportunities to launch and scale new services and locations;
• Professional development within an international company;
• Competitive compensation and a performance-based bonus;
• Direct influence on operational processes and service quality.

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills Description:

- 6+ years of commercial experience with Java
+ 2+ years of experience with Spark
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

Recruitment process:

1. CV Review — the project team reviews your experience and its relevance to the position.
2. Technical Interview — a technical discussion with our interviewer.
3. Project Management Interview (PMI) — a discussion about your experience, communication, and project fit.
4. Karat Interview — the first technical interview with the client.
5. Client Interview — the final interview with the client’s project team.

We are looking for a Senior Business Systems Analyst, ERP

About the Client
Our Client designs and manufactures sustainable temperature-controlled packaging for the perishable food and life sciences industries. We're a privately held, high-growth company of about 700 people. We're building the systems foundation to scale, including active Microsoft Dynamics 365 Business Central and SAP B1 implementations.

The Role
You'll be the bridge between how our business runs and how our systems support it. You'll work with manufacturing, procurement, finance, and order-to-cash teams to understand their processes and turn their needs into clear requirements. You'll configure and test solutions in Business Central/SAP B1 and our Microsoft stack. This is a hands-on role: you won't just document the work, you'll help deliver it. You'll also serve as backup coverage for our Technical Product Owner and Business Central developer.

What You'll Do

• Lead requirements sessions with business stakeholders. Map current- and future-state processes and identify gaps.
• Write user stories and acceptance criteria that developers can build from without rework.
• Configure Business Central/SAP B1 functionality and document the design decisions behind it.
• Own test planning and UAT, including test scripts, defect triage, and sign-off with business users.
• Analyze and map data using SQL for integrations, migrations, and reporting needs.
• Build and maintain low-code workflows in Power Automate and SharePoint.
• Triage production issues. Resolve configuration and data problems directly, and escalate code-level issues with clear diagnosis.
• Cover backlog management and stakeholder communication when the Technical Product Owner is out.
• Partner with BI & Analytics to make sure ERP data supports operational and financial reporting.

Requirments:

• 5+ years as a Business Systems Analyst, Business Analyst, or ERP functional consultant.
• Hands-on ERP experience across manufacturing, supply chain, or finance processes. Dynamics 365 Business Central or SAP B1 strongly preferred.
• Working knowledge of production BOMs, inventory costing, procurement, and order-to-cash flows.
• Strong SQL and data analysis skills.
• Experience writing requirements in an Agile environment using Jira or similar.
• Experience with Power Automate, SharePoint, or other low-code platforms.
• The ability to run a working session with operations or finance leaders and leave with decisions, not just notes.
• Clear, concise written communication.

Nice to Have:

• Experience in manufacturing or packaging.
• Familiarity with AL development concepts in Business Central (reading code, not writing it).
• Exposure to ITSM tools such as Freshservice.

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills Description:

- 6+ years of commercial experience with Java
+ 2+ years of experience with Spark
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

Recruitment process:

1. CV Review — the project team reviews your experience and its relevance to the position.
2. Technical Interview — a technical discussion with our interviewer.
3. Project Management Interview (PMI) — a discussion about your experience, communication, and project fit.
4. Karat Interview — the first technical interview with the client.
5. Client Interview — the final interview with the client’s project team.

Description

Our team is developing a set of services that support the company's operational activities, starting with the gaming platform itself, back-offices, and data analytics. The product is being developed by a small team of experienced professionals.

We work extensively with databases and distributed systems, discuss and implement architectural solutions, and conduct RND procedures to check the performance of certain solutions. We are looking for a team member who will work as part of the DevOps Team and collaborate closely with cross-functional teams to maintain and improve the current delivery workflow.

Requirements

• Experience in DevOps or related roles, ideally within a fast-paced tech environment;
• Proficiency in Helm Chart development;
• Familiarity with IAAC (Terraform) for backend infrastructure;
• Familiarity with GitOps best practises;
• Familiarity with AWS Services;
• Experience with configuration management tools;
• Knowledge of CI/CD pipelines and best practices;
• Experience with the continuous integration system (Jenkins, GitHub actions);
• Ability to troubleshoot complex issues and implement effective solutions;
• Excellent communication skills and the ability to work collaboratively in a team environment;
• Willingness to learn new technologies and adapt to evolving project requirements;
• Experience in Kubernetes (Self Hosted);
• Experience with ArgoCD and its' ecosystem;
• 2+ years of Python experience;
• Scripting language skills will be a plus (Bash, etc).
  
  Responsibilities
• Collaborating with the team to develop Helm Charts for our applications;
• Contributing to the Terraform backend team's codebase, ensuring efficient and scalable infrastructure;
• Configuring our development, testing and production applications to ensure optimal performance and reliability;
• Managing releases, ensuring smooth deployments;
• Overseeing continuous integration processes, including auto tests, quality checks, security checks, and more;
• Streamlining and optimizing Jenkins pipelines for efficiency and reliability.
  
  Technologies
• Python (Flask/FastApi, Celery, SQLAlchemy);
• PostgreSQL; Cassandra; Redis; KeyDB;
• GIT, CI/CD (Jenkins);
• Docker;
• Kubernetes; Helm; ArgoCD;
• Terraform;
• AWS Services (S3, SQS, SNS, Firehose, Glue);
• ELK Stack; Grafana; Prometheus/VictoriaMetrics.

Benefits

Why Join Us?

🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

💕 A Collaborative Culture – Join a supportive and understanding team;

💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

📆 Unlimited vacation & sick leave – Because we prioritize your well-being;

📈 Professional Development – Access a dedicated budget for self-development and learning;

🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

🫂 Mental health support – Free consultations with a corporate psychologist;

🇬🇧 Language learning support – We cover the cost of foreign language courses;

🎁 Celebrating Your Milestones – Special gifts for life’s important moments;

⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;

🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;

🖥 Modern Tech Setup – Get the tools you need to perform at your best;

🚚 Relocation support – Assistance provided if you move to one of our hubs.

Location: Europe/Ukraine (Remote or Hybrid)
Seniority: Middle/Senior
Format: Full-time

We’re not just looking for a Sourcer. We’re looking for a partner who will help us find the best talent on the market, bring fresh expertise, new perspectives to the team for filling roles and grow together with us 🚀. We need someone who is genuinely curious and excited about anything new. We love testing new approaches and tools, finding creative, unconventional ways to reach the best people out there.

📋 Key responsibilities and your contribution:

• Proactive talent search across marketing, tech, non-tech roles in Europe and Ukraine.
• Sourcing specialists of various profiles and seniority levels (from Junior, Middle to Head, C-level).
• Posting vacancies on job boards, professional platforms, and communities, and handling incoming applications.
• Regular coordination with hiring managers and the Talent Acquisition team.
• Exploring new sourcing channels and testing unconventional methods to attract talent.
• Maintaining candidate records and keeping ATS data up to date.
• Tracking the hiring pipeline and analyzing sourcing channels (candidate analytics).
• Using diverse sourcing tools and channels (LinkedIn, Telegram, job sites, Boolean search, etc.).
   

📚 Your qualifications:

• 1+ years of experience as a Sourcer/Researcher in IT/Marketing niches.
• Proven track record of thriving in a fast-paced environment
• Hands-on experience sourcing candidates across Europe
• Strong command of modern sourcing methods (Boolean, X-Ray, social networks, telegram channels, professional communities and etc).
• Experience working with ATS systems.
• Ability to manage time effectively and handle multiple vacancies simultaneously.
• Ability to interpret job requirements and identify relevant candidates.
• English level — Intermediate.
   

➕ Nice to have:

• Experience to work with AI tools.
   

What it means to be part of our Team:

• Multinational and intercultural experience
• Corporate library
• Growth opportunities, cutting-edge frameworks and technologies
• Plenty of engaging team-building and social events
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves
• Cozy office in Warsaw available for you whenever you need it
• Coffee, tea, Red Bull, sweets, fruits, and more snacks
   

💌 Interested?
We’re always on the lookout for passionate, driven, and curious people to join our team. If that sounds like you, we’d love to hear from you!

Description

We are an ambitious, fast-growing iGaming company delivering high-quality entertainment and an exceptional player experience across Tier 1 and Tier 2 European markets. As we scale, we are looking for a commercially minded Head of Customer Support & Success to build and lead a function that does more than answer tickets. It will protect player satisfaction, drive deposits and retention, and operate as a revenue-generating part of the business.

Your Mission

You will own the design, leadership and continuous optimisation of our Customer Support & Success operation. You will combine lean processes, hands-on AI and automation, and data-driven player engagement to deliver faster, better service at scale.

Your Key Responsibilities

Leadership & Operations

• Build and manage a lean, technology-driven, multilingual Customer Support department, with full ownership of structure, processes and performance.
• Recruit, train, mentor and quality-check agents and team leads. Establish performance management, retention and personal and departmental KPI baselines.
• Build strong, business-oriented collaboration with Platform, Development, BI, Marketing, Promo, Product and third-party partners.
• Design and implement transparent support procedures, policies and standards.

Commercial Processes

Launch, review and refine the processes covering:

• Sales and deposit conversion via Live Chat, Phone, SMS and Messenger Apps, including payment method suggestions, failed-deposit resolution and KYC collection
• Player onboarding and activation, and pre-VIP / VIP reach-outs
• Upsell and cross-sell, with scripts and coaching, in coordination with Marketing, Promo and Product
• Player reactivation, retention and loyalty workflows
• Emergency and non-standard situation handling
• Critical issue reporting, escalation and resolution
• Product reputation: monitoring social media and review platforms

Technology, AI & Automation

• Implement and configure Live Chat, ticketing and omni-channel CRM systems that pool player data for effective service.
• Hands-on implementation of automations, support bots, multilingual self-service guides and AI-driven support solutions to handle critical load.
• Introduce AI-based QA of service quality.
• Develop player profiling, data-driven personalisation and new engagement and re-engagement formats. Contribute to UX/UI and product development through player research and feedback.

Knowledge, Measurement & Reporting

• Create and maintain a knowledge base for onboarding, training and daily operations, with documented workflows for internal procedures and external collaborations.
• Define, monitor and report main and secondary KPIs, plus department-level business-impact metrics, with transparent tracking of initiatives and their financial outcomes.
• Partner with BI on reliable reporting and data-informed decision-making.

What We're Looking For

• Proven leadership in Customer Support / Success within iGaming, ideally in European T1/T2 markets
• Track record of building and scaling efficient, tech-enabled support teams
• A commercial mindset, with experience turning support into a driver of deposits, retention and VIP development
• Hands-on experience implementing CRM, Live Chat, ticketing, telephony and omni-channel solutions
• Practical experience deploying automation, chatbots and AI tools in support operations
• Data-driven approach, with experience building KPI frameworks and business-impact reporting
• Excellent communication skills and the ability to influence cross-functional stakeholders
• Player-centric approach that balances empathy with commercial acumen
• Familiarity with best practice from leading iGaming operators is a plus
• Upper-Intermediate English; additional European languages are a bonus

Why Join Us?

• Shape the player experience of a high-growth iGaming brand
• Full ownership: build and redesign the department your way
• A real mandate to innovate with AI and automation
• Work with an international, ambitious team
• Competitive compensation plus performance-based incentives

We’re looking for a Senior Full-Stack Developer with strong Node.js and React experience to join our international team.

This role involves building and scaling applications, working with high-load backend services, and developing frontend functionality. We value clear communication, practical problem-solving, and hands-on experience with AI-assisted development.

What you’ll do
 

- Develop and maintain backend services using Node.js and NestJS.

- Build and improve frontend functionality with React.

- Work on application performance, reliability, and scalability.

- Develop and scale message consumers, background workers, and queue-based processing.

- Work with cloud infrastructure and Kubernetes environments.

- Collaborate with the team on technical decisions and implementation.

- Use AI development tools thoughtfully, reviewing generated code for correctness and maintainability.

What we’re looking for

- 5+ years of professional software development experience.

- Strong expertise in Node.js and NestJS.

- Hands-on experience developing applications with React.

- Experience handling high-load or high-traffic applications.

- Experience working with cloud infrastructure and Kubernetes.

- Experience with RabbitMQ or similar message queue technologies.

- Experience scaling message consumers and background workers.

- Fluent English, with the ability to explain ideas clearly and communicate effectively.

- Practical experience with AI-assisted development and an interest in current AI tools and practices.

Experience in a particular industry is not required - your technical expertise matters most.

Nice to have

- Experience managing and optimizing MySQL databases with large datasets or high workloads.

- Experience with the ELK stack.

What we offer

- Long-term collaboration with an international team.

- B2B cooperation with hourly compensation in USD.

- Work on technically challenging applications with a focus on performance and scalability.

Hiring process

An introductory HR call followed by two technical interviews.

We’re looking for a Senior Full-Stack Developer with strong Node.js and React experience to join our international team.

This role involves building and scaling applications, working with high-load backend services, and developing frontend functionality. We value clear communication, practical problem-solving, and hands-on experience with AI-assisted development.

What you’ll do:

- Develop and maintain backend services using Node.js and NestJS.
- Build and improve frontend functionality with React.
- Work on application performance, reliability, and scalability.
- Develop and scale message consumers, background workers, and queue-based processing.
- Work with cloud infrastructure and Kubernetes environments.
- Collaborate with the team on technical decisions and implementation.
- Use AI development tools thoughtfully, reviewing generated code for correctness and maintainability.

What we’re looking for:

- 5+ years of professional software development experience.
- Strong expertise in Node.js and NestJS.
- Hands-on experience developing applications with React.
- Experience handling high-load or high-traffic applications.
- Experience working with cloud infrastructure and Kubernetes.
- Experience with RabbitMQ or similar message queue technologies.
- Experience scaling message consumers and background workers.
- Fluent English, with the ability to explain ideas clearly and communicate effectively.
- Practical experience with AI-assisted development and an interest in current AI tools and practices.

Experience in a particular industry is not required - your technical expertise matters most.

Nice to have:

- Experience managing and optimizing MySQL databases with large datasets or high workloads.
- Experience with the ELK stack.

What we offer:

- Long-term collaboration with an international team.
- B2B cooperation with hourly compensation in USD.
- Work on technically challenging applications with a focus on performance and scalability.

Hiring process:

An introductory HR call followed by two technical interviews.
 

Job Summary

 What if your next engineering challenge was proving you're smarter than AI?

As a Software Engineer, you'll spend your days challenging AI-generated code, finding bugs, spotting mistakes in its logic, and solving coding problems that AI struggles with. We’re looking for a Software Developer who enjoys working with different technologies, has experience with legacy systems, and is open to learning new tools and approaches. 

This is not a traditional software development role and does not involve writing code. Engineer who can think beyond a single tech stack and is comfortable taking on different types of tasks. You'll basically get paid to break AI and help make it better at writing code.

Requirements

• 3-4 years of hands-on experience as a Software Developer on commercial projects, including B2B SaaS systems and data-heavy applications.
• Use AI tools (AI agents, Claude Code, Cursor, Codex or similar) in daily workflow.
• Experience working with existing codebases and unfamiliar repositories
• Strong experience with Node.js
• Strong knowledge of JavaScript / TypeScript
• Experience with backend frameworks such as Express.js or NestJS or Fastify
• Good understanding of REST API and backend architecture
• Comfortable working with legacy codebases, learning unfamiliar technologies, and switching between different tech stacks depending on project needs.
• Ability to independently analyze code and identify bugs or inconsistencies
• Strong analytical and problem-solving skills
• Upper-Intermediate English (B2)

Key Responsibilities

• Work with Frontier Labs, producing training data to train Al models.
• Evaluate AI-generated code, technical solutions, and engineering approaches.
• Identify bugs, incorrect assumptions, architectural issues, and weak reasoning in AI responses.
• Test and evaluate agentic coding models designed to perform complex engineering tasks at a senior developer level.
• Compare AI-generated solutions against senior engineering standards and best practices.

Bonus

• Computer Science or related education.
• Willing to try and learn different backend technologies, including C#,, Ruby, .NET, Python, PHP, Node.js, Go, and Java, even if you haven't worked with them before.
• Strong understanding of algorithms and data structures.

Please note that, due to the specific requirements of the project, we are currently unable to consider candidates who are actively working in the iGaming, online gambling, primary focus on cryptocurrency, or closely related industries.

Ukraine-based role

We’re looking for a proactive Junior QA with a problem-solving mindset and good English skills to join our Stormotion team.

Stormotion is a React Native-focused agency. We build mobile products in IoT/BLE, EV & Mobility, Fitness, and HealthTech/Mental Wellbeing for clients from the USA, Europe, and Australia. Small teams, direct client communication.

Requirements

• Up to 2 years of QA experience
• Good understanding of software testing fundamentals, including testing types, levels, and test design techniques;
• Understanding of SDLC, STLC, and Agile methodologies;
• Basic knowledge of mobile application testing principles and experience testing Android and iOS applications;
• Ability to analyze requirements, identify potential risks, and investigate issues to determine their root causes;
• Experience creating and executing test cases, checklists, and test scenarios;
• Understanding of functional, regression, smoke, sanity, and exploratory testing;
• Familiarity with Jira or similar bug-tracking and task-management tools;
• Basic understanding of client-server architecture;
• Familiarity with AI tools and their practical application in QA activities;
• Basic understanding of accessibility, localization, and usability testing;
• Good analytical thinking, attention to detail, and communication skills;
• Spoken English Intermediate+: confident on calls, not only in chat

What you'll be working on:

• Develop and constantly improve test cases and checklists for manual testing.
• Perform manual testing (smoke/feature/regression/etc.) and prepare test reports (mostly for mobile projects).
• Generate bug reports, categorize issues by priority/severity, track bugs’ lifecycle, and verify fixes.
• Investigate user reports and customer requests.
• Participate in projects’ scrum ceremonies: sprint planning, daily standups, demos, and retrospectives.

Will be a plus

• Familiarity with mobile debugging tools, such as Android Studio, Logcat, Xcode Console, or similar;
• Understanding of web application testing principles and experience with browser developer tools;
• Passion for self-education in QA (professional books, thematic courses, pet-projects)

What we offer:

• Healthy community where every person and their ideas matter;
• Supportive environment of professionals that value quality above quantity;
• 24 paid vacation days (21 + 3 Ukrainian public holidays) and 10 paid recharge days;
• Donor Day-off and Birthday holiday;
• Flexible working hours with the opportunity to work from your Ukraine-based home office;
• Professional study compensation (courses/meetups/webinars)
• Sport & Streamings budgets
• Assistance with taxation PE documentation

We’re looking for a Junior QA Engineer who is curious, self-driven, and genuinely cares about how the product works — someone who isn’t afraid to take ownership, asks the right questions, and wants to grow in a professional environment.

This isn’t a role for passive checklist execution. We need someone who gets to the root of things and proactively looks for ways to make the product better.

🔍 What you’ll be doing

• Perform manual testing of web and mobile applications
• Create and maintain Test Plans, Test Cases, and Checklists
• Collaborate with Project Managers and development teams to define and execute testing procedures
• Identify, document, and track software defects to ensure high product quality
• Proactively identify gaps, ask questions, and propose improvements to product quality

🎯 What we’re looking for

• 6+ months of commercial experience in QA
• Knowledge of software testing theory and best practices
• Understanding of the software development lifecycle (SDLC)
• Basic knowledge of web or mobile UX patterns
• Strong analytical skills and high attention to detail

⭐ Nice to have

• Experience in iGaming
• Basic experience with Git

✨ What we offer

• Fully remote with flexible working hours
• Competitive salary and performance-based bonuses
• Budget for professional growth: courses, conferences, books
• Health insurance and mental wellness support
• A product environment where quality is taken seriously — your findings matter and get acted on

Full Remote · QA · Manual Testing · iGaming · Web · Mobile

 We are looking for a Business Analyst / Project Manager to join our Presales & Tenders team. In this role, you will coordinate the proposal preparation process from the initial request from the Sales team through to the final presentation to the client.

We are looking for a proactive and organized professional who can structure information, ask the right questions, manage multiple tasks simultaneously, and coordinate team efforts to ensure high-quality deliverables are completed on time.

Responsibilities

- Coordinate the entire proposal preparation process, from the initial request from Sales to the final client presentation.
- Analyze client requests, gather and structure requirements, identify information gaps, and ask relevant clarifying questions.
- Coordinate proposal preparation with Sales, technical specialists, and other team members.
- Plan activities, define priorities, track progress, and ensure tasks are completed within agreed timelines.
- Manage multiple proposals and tender requests simultaneously.
- Ensure the completeness, quality, and consistency of proposal materials.
- Identify potential risks and delays, proactively address issues, and escalate them when necessary.
- Support the preparation and organization of client presentations.

Requirements

- At least 1.5 years of relevant experience as a Business Analyst, Project Manager, Presales Specialist, or in a similar role.
- Experience with proposal preparation, tender processes, or presales activities is a plus.
- Ability to manage multiple tasks simultaneously and adapt to changing priorities.
- Strong planning, organizational, and time management skills.
- Analytical mindset, attention to detail, and the ability to ask the right clarifying questions.
- Strong coordination and communication skills, with the ability to align team members and ensure timely task completion.
- Proactive approach, sense of ownership, and result-oriented mindset.
- English proficiency: Intermediate (B1–B2) or higher.

We are an iGaming company with more than three years of experience and a team of 1,000+ specialists.

Our portfolio includes eight major projects that are popular with our customers and successfully operate in Tier 1–3 markets. We value skilled people who help us build efficient processes and expand into new markets.

🔎 We’re looking for a Reliability Specialist / Production Support Engineer with at least one year of experience to join our Product Availability team — the people who keep our web products accessible and running reliably.

If you enjoy figuring out why something broke and seeing the impact of your work, this role could be your next step.

🛠 What you’ll do

• Monitor alerts and respond to issues affecting websites, payments, registration, tracking, CDN, and DNS.
• Investigate problems using logs, metrics, browser network requests, and information from external providers.
• Restore service or escalate incidents with a clear explanation of the impact and what you’ve already checked.
• Follow incidents through to resolution or a clear handover.
• Participate in an on-call rotation using PagerDuty, responding to incidents according to an agreed schedule.

• Improve monitoring and help automate repetitive tasks

   

✅ Must-have skills

• 1+ year of experience in system administration, NOC, L2+ technical support, or a similar technical role.
• Hands-on troubleshooting experience: you can walk us through a real incident, your actions, and the outcome.
• Understanding of DNS, HTTP/HTTPS, and SSL certificates, including common issues and how to investigate them.
• Experience with Cloudflare or another CDN.
• Ability to use browser DevTools, curl, and logs to inspect requests and investigate errors.
• Basic knowledge of Git/GitHub and YAML.

• Practical experience using AI for technical tasks, such as troubleshooting, creating scripts, or automating workflows with Claude Code, Cursor, Copilot, or similar tools. You can provide relevant context, explain the task, and verify the results.

   

• Willingness to participate in an on-call rotation.

🌟 Nice to have

• Experience in iGaming, affiliate marketing, e-commerce, or fintech.
• Familiarity with Grafana, Uptime Kuma, or other monitoring tools.

• Experience with n8n, Zapier, Make, or building Telegram bots.

   

🎁 What we offer

• 100% remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Professional training and career growth opportunities.
• A supportive team and transparent communication.

• Access to a corporate psychologist.

   

🚀 Ready to help keep our products running?

Apply and tell us about a technical issue you helped solve — what went wrong, how you investigated it, and what happened next. We’d love to hear your story!

We are looking for a hands-on CRM / Retention specialist, not a pure copywriter or technical Email Marketing specialist. You should be able to independently manage the full cycle: segmentation → offer → copy → flow → launch → analytics → optimization.

We are looking for a CRM / Retention Manager to join an international iGaming product.
 

Responsibilities

- Create and write Email & SMS campaigns independently
- Build Welcome, Retention, Reactivation / Win-back and VIP flows
- Segment users by behavior and lifecycle stage
- Work with both existing and cold / external audiences
- Develop offers, promotions and engagement mechanics
- Build and optimize automated customer journeys
- Run A/B tests of copy, offers, CTAs, timing and sequences
- Analyze Conversion, Retention, Reactivation, Revenue and other CRM metrics
- Monitor competitors and identify new CRM opportunities
- Work with Marketing, Performance Marketing and Product teams

Requirements

- At least 1 year of hands-on experience in CRM, Retention, Lifecycle Marketing, or Email/SMS Marketing within the iGaming industry.
- Experience with both existing and cold audiences
- Experience building automated flows / journeys
- Ability to independently write strong Email & SMS copy
- Strong written English - B2+ minimum
- Experience with segmentation and A/B testing
- Experience with Braze, Klaviyo, Iterable, Optimove, Customer.io or similar platforms
- High level of independence and initiative

Will be a plus
- Experience with the US market
- VIP / high-value customer retention
- Promotional mechanics and offers
- Large customer databases

Candidates should be ready to provide examples of Email/SMS they personally wrote and flows / journeys they built.

Conditions
 

📍 Fully remote  
🕒 Monday–Friday, 15:00–00:00 Prague time  
📄 B2B contract  
💰 Competitive compensation based on your experience and expertise  
🧾 Income tax covered by the company