Jobs at Djinni

We’re Hiring: Customer Support Manager

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

Now we are looking for Customer Support manager, who will cover 3PM-11PM shifts by London time

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels, including some of cold, reactivation or  up-sell outbound outreaches (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.
  
   

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.
  
   

Experience:

• 1+ years of experience in Customer Support. 
• English B2+ level.
  
   

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

We are looking for a Lead DevOps / Observability Engineer to lead the migration of the client's observability stack from New Relic and Datadog to Grafana, using technologies such as Prometheus, Loki, and Tempo.

This is a hands-on role combining:
- DevOps & platform engineering - deploying and configuring the new observability stack using AWS, Kubernetes, and Terraform.
- Application instrumentation - modifying application code to add or adapt metrics, logs, and traces.
- Migration & collaboration - rebuilding existing dashboards and alerts in Grafana and working with multiple engineering teams to ensure full monitoring coverage.

We are looking for someone who is comfortable working across both infrastructure and application code and can independently drive a cross-team observability migration.

Responsibilities:

• Lead the migration of monitoring, alerting, and dashboards from New Relic and Datadog to Grafana.
• Design and implement the target observability architecture (metrics, logs, traces) and the infrastructure-as-code (Terraform) needed to support it.
• Audit existing New Relic and Datadog dashboards, alerts, and integrations to build a complete migration inventory and ensure feature/coverage parity in Grafana.
• Make application-level code changes across services to add, adjust, or replace instrumentation (metrics exporters, logging, tracing libraries) as needed for the new stack.
• Work with AWS infrastructure, including EKS, Kubernetes, and Docker, to deploy and operate the new observability tooling.
• Configure AWS networking and access as needed to support the observability platform (VPCs, security groups, IAM).
• Contribute to CI/CD pipelines and deployment automation using GitHub Actions to support the rollout.
• Collaborate with development, platform, and infrastructure teams to coordinate the cutover from New Relic/Datadog to Grafana with minimal disruption.
• Identify and remediate any security issues (secrets, keys, dependencies) encountered in the course of this work.
• Document the new observability architecture, migration procedures, and dashboard/alert mappings.
• Use AI-assisted development tools, including Codex, to improve engineering productivity and delivery speed.

Requirements: 

• Strong hands-on experience with Grafana, including dashboard design, alerting, and data source configuration (e.g. Prometheus, Loki, Tempo, or similar).
• Practical experience migrating away from commercial observability platforms such as New Relic and/or Datadog.
• Full-stack development experience — comfortable reading, modifying, and instrumenting application code across front-end and back-end services, not just infrastructure.
• Solid experience with AWS in production environments, including EKS and Kubernetes.
• Practical experience with Docker and containerized workloads.
• Strong Terraform and infrastructure-as-code skills.
• Experience with GitHub Actions or comparable CI/CD tools.
• Ability to work across multiple teams, services, and codebases to coordinate a cross-cutting migration.
• Fluency with Codex or comparable AI-assisted coding tools.

Nica to have:

• Prior experience running a similar New Relic/Datadog-to-Grafana (or equivalent) observability migration end to end.
• Grafana-specific certifications or demonstrated community contributions (plugins, dashboards, etc.).
• Experience with the broader Prometheus/Loki/Tempo (LGTM) ecosystem.
• AWS certification, such as AWS Solutions Architect Associate/Professional.
• Experience with RDS and other AWS data services.
• Prior contract or consulting experience with clearly defined deliverables.
• At least an Upper-Intermediate level of English 

Join a growing DevOps community at Sigma Software and build hands-on experience with modern cloud infrastructure, CI/CD pipelines, automation, and Infrastructure as Code. We are looking for a Junior DevOps Engineer eager to develop technical expertise while working alongside experienced professionals on international projects.

You will become part of a top-notch DevOps team of more than 30 specialists collaborating across cloud-native platforms, enterprise systems, and scalable digital products. We as a company support continuous learning, mentoring, certification growth, and transparent career development.

This role is a great opportunity for engineers who want to strengthen their cloud and automation skills in a collaborative environment with access to Senior and Principal-level mentorship.

Requirements

• 1+ years of hands-on experience with at least one public cloud platform: AWS, Azure, or GCP
• Solid understanding of Linux administration and networking fundamentals including TCP/IP, DNS, HTTP/HTTPS, services, packages, and system metrics
• Understanding of CI/CD principles and practical exposure to GitHub Actions, GitLab CI, Azure DevOps, Jenkins, or TeamCity
• Understanding of containerization concepts and practical experience with container images and runtime environments
• Scripting experience using Shell and either Python or PowerShell
• General understanding of Infrastructure as Code and configuration management tools such as Terraform and Ansible
• Understanding of SDLC processes and DevOps principles
• Basic knowledge of databases, monitoring, logging, backup, storage, and security concepts
• Understanding of authentication and authorization concepts, TLS, and secure secrets management
• Experience using AI assistants responsibly while validating outputs and maintaining data security standards
• Good communication and collaboration skills
• At least an Upper-Intermediate level of English

WILL BE A PLUS:

• Experience with Kubernetes or other orchestration platforms
• Hands-on experience with Terraform or Ansible in production environments
• Experience with centralized logging and monitoring tools such as Prometheus, Grafana, ELK Stack, CloudWatch, or Datadog
• Exposure to GitOps practices
• Familiarity with AI/LLM services or vector databases in infrastructure-related scenarios
• Cloud or Linux-related certifications

Personal Profile

• Strong willingness to learn and grow within a professional DevOps environment
• Proactive and ownership-oriented mindset
• Ability to collaborate effectively in cross-functional teams
• Attention to detail and structured approach to operational tasks
• Good analytical and problem-solving skills

Responsibilities

• Set up, configure, test, and maintain infrastructure across development, staging, testing, and production environments
• Contribute to Infrastructure as Code implementation following established modules, conventions, and review processes
• Support CI/CD pipeline configuration, maintenance, release preparation, and deployment activities
• Investigate incidents by collecting logs and monitoring evidence, performing initial triage, and documenting resolutions
• Configure monitoring checks, alerts, and participate in backup and recovery procedures
• Follow security best practices including least-privilege access management and secure secrets handling
• Maintain infrastructure documentation, deployment instructions, architecture diagrams, and operational runbooks
• Collaborate with developers, QA engineers, security specialists, and operations teams
• Continuously improve technical skills through mentoring, certifications, and project participation

Lead Engineer | Node.js, React Native, AI Agents

Location: London / hybrid preferred, or remote from Central & Eastern Europe
Level: Mid-to-Senior, hands-on Lead
Employment: Full-time, permanent

About the company

We are an early-stage UK product company building an AI-powered platform focused on professional relationships and network intelligence.

The product combines a social graph, relationship data and an AI agent that helps users identify relevant people, understand their network and strengthen important connections.

We are looking for a Lead Engineer / Founding Senior Engineer who will own the technical architecture, write production code and help grow the engineering team.

This is a hands-on engineering role, not a pure management position.

Tech stack

• Node.js / TypeScript / Express
• React Native + Expo
• MongoDB Atlas
• Atlas Vector Search + BM25 / hybrid retrieval
• OpenAI / custom LLM tool-calling agents
• AWS EC2, Cognito, S3
• Docker, Nginx
• GitHub Actions / CI/CD

Responsibilities

• Own technical architecture and production infrastructure
• Ship features across backend, mobile and AI agent layers
• Build and improve LLM agents, prompts, tool-calling flows and evaluation
• Mentor engineers and establish strong engineering practices
• Implement privacy-by-design and GDPR requirements
• Build and use synthetic data for development, testing and model evaluation
• Own CI/CD, monitoring, secrets management and incident response
• Own application and infrastructure security
• Secure AI agents against prompt injection, data leakage and unintended tool actions
• Work directly with the Founder on product and architecture decisions

Must-have

• 4+ years of professional software engineering experience
• Strong Node.js / TypeScript backend experience
• Experience owning real production systems
• Comfortable across backend, frontend/mobile and infrastructure
• MongoDB or similar document database experience
• Hands-on experience building LLM agents and prompting systems
• Experience with agent tool usage and evaluation
• Practical GDPR and data privacy knowledge
• Strong security fundamentals
• Understanding of AI-agent risks such as prompt injection, data leakage and unintended actions
• Experience working with synthetic data
• Production deployment, monitoring and incident-response experience
• Previous mentoring or technical leadership experience
• Comfortable with ambiguity and a fast-moving startup environment

Nice-to-have

• React Native / Expo
• RAG / vector search
• AWS Cognito
• Previous Tech Lead, CTO or founding engineer experience
• Application security / pentesting background
• Experience securing LLM / AI-agent applications

Compensation

Competitive salary + equity depending on experience and location.

We are looking for someone interested in a long-term role and growing together with the company, not a freelance or short-term contract position.

About the Client

Our client is a leading global healthcare organization, driving innovation in pharmaceuticals, biotechnology, and patient-centric solutions.

We develop advanced data and analytics solutions that help global organizations turn complex data into intuitive digital tools, enabling teams to make informed decisions in their daily operations and long-term strategy. Our projects span modern operational applications, interactive dashboards, and advanced analytics platforms designed to deliver actionable insights across multiple business domains.

About the Role

We are looking for a proactive and analytical Market Research Analyst to support strategic decision-making in the aesthetics medicine industry, with a focus on the Facial Injectables market.

The role involves conducting market, industry, competitor, financial, digital, and brand research, identifying relevant trends and opportunities, and translating research findings into clear, actionable insights for senior and executive leadership.

The successful candidate will work with both quantitative and qualitative information, research companies and markets using multiple sources, identify meaningful patterns and business implications, and communicate findings through structured analyses and executive-level presentations. The scope of the role may evolve depending on business priorities and emerging research needs.

Key Responsibilities

• Conduct market, industry, competitor, and company research to support strategic decision-making.
• Monitor competitor activities, product developments, strategic initiatives, geographic expansion, investments, and other relevant market developments.
• Analyze company financial performance, including revenue dynamics, business segments, margins, cost structure, and profitability drivers.
• Research competitor digital presence, brand positioning, messaging, PR strategies, product focus, and audience engagement across relevant channels.
• Monitor industry trends, emerging players, high-growth segments, industry events, and other market signals to identify risks and opportunities.
• Synthesize information from multiple sources into clear, actionable business and strategic insights.
• Prepare PowerPoint presentations and executive-level reports communicating key findings, trends, implications, and recommendations.
• Use existing Power BI dashboards and other analytical tools to support research and analysis.
• Maintain structured research materials, trackers, datasets, and research libraries.
• Conduct ad hoc research and analysis and support other market research initiatives as business priorities evolve.
• Organize all collected intelligence into a document library for future AI ingestion.
• Proactively suggest improvements to research methodologies, data sources, and analytical processes.

Required Skills & Experience

• 4+ years of experience in market research ( competitive intelligence, business analysis, strategy, consulting, or a related analytical role).
• Relevant experience in pharmaceuticals, medical devices, aesthetics medicine, healthcare, or a closely related industry is required.
• Proven experience conducting market, industry, company, or competitor research and analyzing both quantitative and qualitative information.
• Experience analyzing financial performance, business models, market dynamics, or similar business metrics.
• Strong PowerPoint and Excel skills.
• Ability to independently structure research, identify relevant and reliable sources, and synthesize findings into clear business insights.
• Excellent written and spoken English.
• Strong attention to detail, organization, and accuracy.
• Proactive and self-motivated, with the ability to work independently and communicate findings clearly to senior stakeholders.

Nice to have

• Experience with Power BI or other data visualization tools
• Experience analyzing digital and social media presence, brand positioning, or PR strategies.
• Experience preparing presentations and reports for senior or executive leadershi

Looking to take your .NET expertise to the next level while working on high-impact FinTech solutions? This role offers the chance to contribute to scalable, cloud-native systems that empower thousands of businesses worldwide.
We’re seeking a Senior .NET Developer to join our team, collaborating with talented engineers, product managers, and designers to deliver innovative financial technology.
At Sigma Software, we work with some of the most forward-thinking companies in the industry. This opportunity will let you grow professionally while making a tangible difference in a fast-paced, regulated environment.

CUSTOMER

Our customer is a leading FinTech company providing embedded financing solutions for platforms and marketplaces. Their mission is to enable businesses to offer flexible credit products to customers, helping SMEs access funding quickly and efficiently.
The customer is recognized for innovation in embedded finance, serving thousands of businesses globally and partnering with major platforms. They operate in a regulated environment with a strong focus on scalability, performance, and security.

PROJECT

The project involves enhancing and expanding customer’s embedded finance platform, which integrates directly into partner services to deliver fast, flexible funding to SMEs. You’ll work on a modern tech stack, building features that improve customer and partner experiences while ensuring reliability in production.
Key Technologies: C#, .NET Core, Angular 18, AWS, CI/CD, Docker/Kubernetes, Kafka/RabbitMQ, Datadog, relational & NoSQL databases

Job Description

• Design, build, and deliver features and projects across C#, .NET Core, and Angular stack
• Write clean, maintainable, and well-tested code (unit/integration/e2e)
• Take ownership of features from requirements breakdown to deployment
• Deploy and monitor services in AWS cloud-native environments
• Handle production issues and incidents with accountability
• Collaborate with Product, Design, and Engineering teams in Agile practices
• Contribute to continuous improvement of systems and processes

Qualifications

• 5+ years of experience in software development with strong OOP and system design skills
• Solid hands-on experience with .NET (C#) and Angular
• Understanding of software testing concepts and practices
• Expertise in cloud-native and DevOps practices (CI/CD, automation, monitoring)
• Experience with relational and NoSQL databases
• Knowledge of non-functional requirements (performance, security, availability)
• Proven experience in FinTech, payments, banking, or regulated financial environments
• Upper-Intermediate English level or higher

WILL BE A PLUS

• Experience with Docker/Kubernetes
• Familiarity with event-driven architectures (Kafka, RabbitMQ)
• Proficiency with observability tools (Datadog or similar)
• Knowledge of domain-driven design (DDD) and complex domain modeling

PERSONAL PROFILE

• Growth mindset, curiosity, and proactivity
• Strong problem-solving skills balancing complexity and simplicity
• Feedback-oriented, open to giving and receiving constructive input
• Ownership & accountability in delivering commitments
• Team player with strong collaboration skills
• Adaptability to changing priorities
• Excellent communication skills across disciplines

Experience: 4+ years
Project Duration: September 14, 2026 – September 1, 2027
Format: Remote
Location: Poland

About the Project

We are looking for a Data Engineer to join a core data team supporting a strategic client engagement.

The role combines application maintenance and support (AMS) with new development, providing an opportunity to work across the full data lifecycle. The main focus will be on data transformation, data warehousing, and dimensional modeling within a modern cloud-based data platform.

You will work closely with business stakeholders to understand data requirements, translate them into technical solutions, and deliver high-quality, scalable data products.

Responsibilities

• Work across the full data lifecycle, combining AMS activities with new development
• Collaborate with business stakeholders to understand data requirements and translate them into technical solutions
• Develop scalable and high-quality data products within a cloud-based data platform
• Perform data transformation, data warehousing, and dimensional modeling
• Apply Data Vault 2.0 concepts and data warehouse design principles
• Contribute to data integration and ETL/ELT processes
• Analyze and optimize SQL queries and data processing performance

Requirements

• 4+ years of experience in Data Engineering or Data Warehousing projects
• Strong hands-on experience with Snowflake
• Advanced SQL skills, including complex query development and performance optimization
• Experience with data transformation and dimensional modeling
• Knowledge of Data Vault 2.0 methodology and data warehouse design principles
• Ability to gather business requirements and translate them into effective technical solutions
• Experience working directly with business stakeholders and non-technical users
• Familiarity with data integration and ETL/ELT processes
• Strong analytical and problem-solving skills
• Good English communication skills (minimum B2, preferably C1)

Tech Stack

• Data Engineering
• Data Warehousing
• Snowflake
• SQL
• Data Vault 2.0
• ETL / ELT

For our client, we are looking for an experienced Information Security Manager / ICT Risk Manager (m/f/d) with a strong focus on information security, governance, and ICT risk management.

In this role, you will be responsible for the continuous development and operation of the Information Security Management System (ISMS) as well as the management and oversight of ICT risks in an international environment. You will act as the key interface between business units, management, external service providers, and audit partners, ensuring compliance with regulatory and security-related requirements.

The role is less focused on operational security administration and more focused on risk management, governance, documentation, compliance, and managing external partners.

Start: ASAP

Duration: 3-6 months

Workload: Full-time

Location: Remote i. EU

Language: English

Responsibilities

- Develop, maintain, and operate the Information Security Management System (ISMS) in accordance with ISO 27001

- Identify, assess, and monitor ICT risks

- Create and maintain policies, processes, and security-related documentation

- Support the implementation of regulatory requirements in the field of information security

- Prepare, conduct, and support internal and external audits

- Coordinate and manage compliance and audit-related activities

- Perform risk assessments and derive appropriate mitigation measures

- Manage and assess suppliers, third-party risks, and vendor risks

- Collaborate closely with business units, management, and external stakeholders

- Support business continuity and operational resilience initiatives

- Promote security awareness and information security practices throughout the organization

- Requirements

Must-Have

- Several years of hands-on experience in Information Security, ISMS, ICT Risk Management, or Governance

- Strong knowledge of ISO 27001 and practical experience applying the framework

- Experience in establishing, operating, or further developing ISMS structures

- Proven experience in risk management and conducting risk assessments

- Knowledge of audit, compliance, and governance processes

- Experience in creating and maintaining regulatory documentation

- Excellent communication and stakeholder management skills

- Structured, independent, and accountable way of working

- Business fluent English skills

Nice-to-Have

- Knowledge of regulatory frameworks and requirements such as DORA, NIS2, MaRisk, BAIT, or similar standards

- Experience within Financial Services, Banking, or FinTech environments

- Experience in Third-Party Risk Management and Vendor Risk Management

- Knowledge of Business Continuity Management (BCM)

- Relevant certifications such as:

ISO 27001 Lead Implementer

ISO 27001 Lead Auditor

CISM

CISSP

CRISC

CISA

Personal Attributes

- Hands-on mentality

- Strong sense of ownership and responsibility

- High level of initiative

- Analytical mindset

- Pragmatic and solution-oriented approach

- Confident communication with management and business stakeholders

- Enjoys working in international and dynamic environments

Domain: Banking & Finance
Experience: 5+ years
Project Duration: August, 2026 – November, 2026(to be extended)
Format: Hybrid
Location: Kraków, Poland

About the Project

We are looking for a Python Developer with AI expertise to join a team of engineers building strategic AI and machine learning solutions that are transforming the Credit and Lending industry.

Working in a dynamic, innovative, and well-established environment, the selected specialist will collaborate closely with business stakeholders to deliver impactful, production-grade AI solutions.

This role is a great fit for an engineer who enjoys leading technical initiatives and applying modern AI technologies to solve complex business challenges.

Responsibilities

• Design, develop, and maintain clean, scalable, and well-tested software solutions
• Lead the architecture and implementation of AI/ML systems, ensuring reliability, scalability, and alignment with long-term platform goals
• Take ownership of major AI initiatives from solution design through deployment and operationalization
• Support and mentor other engineers, promoting engineering excellence, collaboration, and continuous learning
• Help define and promote engineering standards, AI governance practices, and responsible AI principles across the organization
• Contribute to the technical roadmap by researching, evaluating, and prototyping emerging technologies, including advanced RAG approaches, LLM optimization techniques, and agent-based systems
• Collaborate with cross-functional stakeholders to translate business needs into effective technical solutions and clearly communicate complex concepts
• Build advanced AI-powered applications using Retrieval-Augmented Generation (RAG), vector databases, and large-scale financial datasets

Requirements

• 5+ years of strong commercial experience with Python
• At least 6–12 months of hands-on experience within the broader AI/ML ecosystem
• Practical experience with relational databases such as PostgreSQL, vector databases, key-value stores such as Redis, and Pub/Sub messaging systems
• Deep understanding of microservices architecture, API design, observability, and concurrent/distributed systems
• Ability to make and drive architectural decisions in complex technical environments
• Strong knowledge of modern LLM architectures and hands-on experience adapting and fine-tuning models for domain-specific use cases
• Practical expertise in Retrieval-Augmented Generation (RAG), prompt engineering, and related generative AI techniques

Nice to Have

• Exposure to Java, particularly for integration and middleware-related tasks

Tech Stack

• Python
• AI / Machine Learning
• PostgreSQL
• Redis
• Microservices
• APIs
• LLMs
• RAG

Location

• Hybrid from Kraków, Poland
• Important: the client requires office visits in Kraków 8 days per month

Domain: Banking & Finance
Experience: 5+ years
Project Duration: August, 2026 – November, 2026(to be extended))
Format: Hybrid
Location: Kraków, Poland

About the Project

We are looking for a Java Developer with React experience to join a team developing and supporting modern, production-grade applications within the banking and finance domain.

The role combines backend development with Java, frontend development with React, API integration, and database technologies. The selected specialist will contribute to system design, application improvements, automation initiatives, and the delivery of scalable and reliable technical solutions.

Responsibilities

• Contribute to software architecture and system design initiatives
• Lead UI enhancements and improvements to strengthen user experience and application reliability
• Develop solutions in line with established design patterns and engineering best practices
• Analyze business and technical requirements and recommend effective, scalable solutions
• Create clear, detailed, and maintainable technical documentation for applications and services
• Build prototypes and proof-of-concepts to validate technical ideas, designs, and approaches
• Manage application and infrastructure changes throughout the service management lifecycle
• Drive automation initiatives and continuous improvements across service management processes
• Provide timely customer support by troubleshooting and resolving technical issues
• Collaborate closely with customers and stakeholders to understand requirements and deliver suitable technical solutions

Requirements

• 5+ years of hands-on experience developing production-grade applications within the Java ecosystem, including frontend development with React
• Strong expertise in Java development and Web API implementation
• Experience building scalable, secure, and high-performance backend systems
• Strong troubleshooting and problem-solving skills, particularly in fast-paced or high-pressure production environments
• Solid database design and SQL expertise, especially with SQL Server
• Advanced experience with T-SQL scripting, query optimization, and performance tuning
• Practical experience with DevOps practices, including CI/CD
• Strong understanding of the full Software Development Life Cycle (SDLC), including requirements analysis, system design, development, testing, deployment, and maintenance
• Excellent analytical skills, attention to detail, and the ability to solve complex technical challenges
• Strong communication and collaboration skills across technical and non-technical teams
• Fluent English

Tech Stack

• Java
• React
• Web APIs
• API Governance & Integration
• SQL Server
• SQL / T-SQL
• PL/SQL
• DevOps
• CI/CD
• SDLC

Location

• Hybrid from Kraków, Poland
• Important: the client requires office visits in Kraków 8 times per month

Project Manager (Remote · Full-Time)

About TechUnit

TechUnit is a full-cycle digital & development agency combining marketing, technology, and strategy.
We’ve completed 50+ projects, helped clients raise over $2M, and built a strong team of 20+ specialists working across SaaS, digital tools, and full marketing ecosystems.
We move fast, stay curious, and value people who bring both structure and creativity.

About the Role

We’re looking for a Project Manager who leads with clarity, empathy, and precision.
You’ll be the link between clients and internal teams, ensuring smooth communication, well-organized workflows, and high-quality deliverables.

Responsibilities

• Act as the main point of contact for clients and manage relationships.
• Translate client requests into clear tasks for design, development, and marketing teams.
• Oversee digital marketing and development projects from planning to delivery.
• Coordinate with PPC, SEO, content, and analytics specialists.
• Review final deliverables (copy, visuals, logic, functionality) before client handoff.
• Collect feature requests and help prioritize sprints for development projects.
• Monitor timelines, resources, and dependencies to keep projects on track.
• Prepare regular client updates, insights, and weekly reports.
• Identify risks early, communicate proactively, and resolve issues with structure and empathy.

Requirements

• 2+ years of experience in project management within marketing, analytics, SEO, or software development.
• Understanding of digital marketing workflows (Google Ads, SEO, social media, web development).
• Experience with project tools (ClickUp, Notion, Trello, or similar).
• Strong analytical thinking and ability to make data-driven decisions.
• Excellent communication skills and ability to align different teams.
• High level of organization, attention to detail, and time-management.
• Empathy and people-first mindset.

Nice to have: experience with e-commerce or WordPress projects.

Why Work With Us

• Diverse projects across marketing and tech.
• Supportive, collaborative team environment.
• No micromanagement and no chaos — we respect your time and workflow.
• Healthy, non-toxic culture with constructive feedback.
• Fully remote and flexible environment.
• We cover your professional development (courses, certifications, tools).
• Competitive compensation based on experience (freelance or long-term options).

Hiring Process

1. Send your CV and a short note about recent projects.
2. Intro call.
3. Small practical task (project scenario or timeline).
4. Call with our team lead or CEO.
5. Offer & onboarding.
   
    

How to Apply
Send your CV and a short note answering:
 What’s the most challenging project you’ve managed, and what did you learn from it?

BETER is an award-winning provider of fast betting content, data, and next-generation gaming solutions for the global betting industry. We deliver premium esports, sports, and gaming products to leading operators worldwide, helping them increase player engagement through innovative technology and high-quality content. Today, our team of 600+ professionals works across multiple countries, building products trusted by partners around the globe. 

We are looking for an experienced Compliance Manager to strengthen our Legal & Compliance team. In this role, you will be responsible for supporting the company's licensing activities across multiple jurisdictions, ensuring regulatory compliance, conducting legal research, and managing KYC and Due Diligence processes for our partners. 

Responsibilities: 
- Prepare and maintain documentation required for obtaining and maintaining B2B gambling licenses across multiple jurisdictions (EU, UK, Curaçao, Isle of Man, USA, Latin America, etc.). 
- Conduct legal research and monitor regulatory requirements applicable to the company's business across different jurisdictions. 
- Analyze legal risks and provide practical recommendations to ensure compliance with applicable laws and regulations. 
- Coordinate communication with licensing authorities, external legal advisors, and international consultants. 
- Support licensing processes from preparation through ongoing maintenance and regulatory reporting. 
- Conduct KYC and Due Diligence checks for business partners. 
- Collect, review, verify, and maintain KYC documentation in accordance with regulatory and internal compliance requirements. 
- Maintain partners' compliance records and monitor documentation validity. 
- Collaborate with internal stakeholders to ensure compliance with licensing obligations and regulatory standards. 

Requirements: 
- 5+ years of legal experience. 
- At least 2 years of experience in the iGaming/Gambling industry. 
- Proven experience obtaining and maintaining B2B gambling licenses. 
- Experience preparing licensing documentation and communicating with regulatory authorities. 
- Experience conducting legal research and analyzing regulatory requirements across multiple jurisdictions. 
- Hands-on experience with KYC and Due Diligence processes. 
- Strong knowledge of civil, corporate, commercial, intellectual property, international, and banking law. 
- Experience negotiating and working with international legal consultants and external advisors. 
- Strong analytical, organizational, and problem-solving skills. 
- English level - Upper-Intermediate or higher. 

Nice-to-Have: 
- Experience working with multiple international licensing jurisdictions simultaneously. 
- Familiarity with AML/CTF compliance requirements. 
- Experience in regulatory reporting and compliance monitoring. 
- Previous experience in an international B2B technology or iGaming company. 

We offer: 
- Ability to work remotely. 
- Competitive and timely payment for services. 
- Flexible work schedule. 
- Personal mentoring and coaching. 
- Team building and corporate events. 
- 100% paid sick leave. 
- 20 working days of paid vacation. 
- Paid child care leave.

About the Role

We are looking for a motivated and proactive Affiliate Manager to join our growing team. This role is a great opportunity for someone who already has initial experience in affiliate marketing, digital marketing, media buying, or iGaming and wants to develop a career in affiliate management.

You will be responsible for supporting partner acquisition, building relationships with affiliates, and assisting in the growth of traffic volumes across different markets.
 

Key Responsibilities

• Search for and identify potential affiliate partners, media buying teams, influencers, and webmasters.
• Conduct outreach and establish initial contact with potential partners.
• Assist with onboarding new affiliates and maintaining partner databases.
• Build and maintain relationships with existing partners under the guidance of senior team members.
• Monitor partner activity and traffic performance.
• Support negotiations and communication regarding partnership terms.
• Prepare reports and update internal tracking systems.
• Research new traffic sources, markets, and partnership opportunities.
• Collaborate with internal teams to ensure smooth partner integration and support.
   

Requirements

• 6+ months of experience in Affiliate Marketing, iGaming, Digital Marketing, Media Buying, Sales, or a related field.
• Basic understanding of affiliate marketing and traffic acquisition models.
• Interest in the iGaming / Betting industry.
• Good communication and interpersonal skills.
• English level A2+ or higher.
• Strong attention to detail and willingness to learn.
• Ability to work independently and manage multiple tasks.

Nice to Have

• Experience working with affiliates, influencers, or traffic sources.
• Understanding of Asian markets and traffic specifics.
• Existing industry contacts.
• Experience with CRM systems, Google Sheets, or reporting tools.
   

What We Offer

• Full remote work.
• Professional training and mentorship.
• Opportunity to grow into a Middle Affiliate Manager role.
• International team and dynamic iGaming environment.
• Competitive salary and performance-based growth opportunities.

About the Role

We are looking for a Delivery Manager to own the delivery of parcel locker solutions for our international B2B customers.

This is a client-facing role focused on understanding customer needs, shaping them into clear requirements, aligning delivery plans with business priorities, and ensuring successful delivery of projects and product capabilities.

The Delivery Manager acts as a key coordination point between the customer, Sales, Product, and internal technical teams.

Key Responsibilities

• Own customer projects and delivery from initial requirements through implementation, rollout, and further development
• Build and maintain strong relationships with international B2B customers and act as one of the key points of contact for delivery-related topics
• Gather, analyze, and structure customer requirements and translate business needs into clear requirements for internal teams
• Define and align project scope, priorities, milestones, and delivery plans with customers and internal stakeholders
• Track overall project progress, commitments, risks, dependencies, and delivery timelines
• Coordinate communication between customers and internal Software, Embedded, Hardware, QA, and DevOps teams
• Work closely with Sales Managers and Product Managers to align customer expectations with product strategy and technical capabilities
• Participate in customer workshops, discovery sessions, solution presentations, and project reviews
• Support pre-sales activities, including requirements clarification, solution discussions, high-level estimations, and implementation planning
• Coordinate customer-facing releases, rollouts, pilots, and launches
• Prepare and present project status updates, delivery plans, risks, and next steps to customers and internal stakeholders
• Contribute customer insights and delivery experience to product roadmap planning

Requirements

• 1+ years of experience in Delivery Management, Technical Project Management, Product Delivery, or a similar client-facing role
• Experience working with international B2B customers
• Strong understanding of software development and technical product delivery
• Ability to gather and structure business and technical requirements
• Experience coordinating multiple stakeholders across Product, Sales, Development, QA, and customer teams
• Understanding of APIs, integrations, and general system architecture principles
• Strong presentation, workshop facilitation, and stakeholder management skills
• English proficiency — Upper-Intermediate or higher
• Ability to manage multiple customer projects and priorities simultaneously

Nice to Have

• Experience with IoT, hardware/software products, self-service solutions, or enterprise platforms
• Experience in logistics, parcel lockers, smart devices, or last-mile delivery
• Experience participating in pre-sales and solution discovery
• Understanding of both software and hardware product delivery

What We Offer

• Opportunity to work on an innovative product used by international customers.
• Challenging technical tasks combining software and hardware.
• Professional and supportive engineering team.
• Competitive compensation and reviews.
• Opportunities for professional growth and continuous learning.
• Flexible working environment.
• Modern tools and technologies.
• English at the office

About the Role

We are looking for a Technical Project Manager to drive the internal execution of development projects related to our parcel locker solutions.

This role is primarily focused on the internal development process: coordinating Software, Embedded, DevOps, QA, and other technical teams, managing dependencies and timelines, removing blockers, and ensuring that agreed requirements are delivered according to plan.

The Technical Project Manager works closely with Delivery Managers, who provide customer requirements, priorities, and delivery expectations.

Key Responsibilities

• Manage the internal execution of software and technical development projects
• Coordinate the day-to-day work of Software, Embedded/Firmware, DevOps, QA, and other technical teams
• Receive agreed requirements and priorities from Delivery Managers and translate them into actionable development plans
• Break down project scope together with technical teams and coordinate task planning and execution
• Define and track development milestones, dependencies, timelines, and technical deliverables
• Facilitate planning, refinement, technical alignment, and project status meetings
• Identify development risks, dependencies, and blockers and coordinate their resolution
• Ensure alignment between different technical teams involved in the same project or feature
• Work closely with QA to coordinate testing, release readiness, and quality expectations
• Coordinate technical preparation for releases and deployments
• Track development progress and provide clear internal project status updates
• Escalate delivery risks, delays, or scope issues to the Delivery Manager and relevant stakeholders
• Support continuous improvement of internal development and delivery processes

Requirements

• 1+ years of experience as a Technical Project Manager, Software Project Manager, or similar role
• Strong understanding of software development lifecycle and development processes
• Hands-on experience working directly with software engineers, DevOps, QA, and/or Embedded teams
• Understanding of Agile/Scrum and Kanban practices
• Technical understanding of APIs, databases, integrations, networking, and software architecture fundamentals
• Experience with task and project management systems such as Jira, Redmine, or similar
• Strong planning, coordination, and problem-solving skills
• Ability to manage dependencies across several technical teams
• English proficiency — Upper-Intermediate or higher
• Ability to manage multiple development streams simultaneously

Nice to Have

• Experience managing projects involving software + hardware + embedded/firmware
• Experience with IoT devices, self-service kiosks, vending solutions, or smart devices
• Familiarity with CI/CD, deployment processes, and cloud infrastructure
• Experience in logistics or parcel locker solutions
• Project management certification (PMP, PSM, etc.)

What We Offer

• Opportunity to work on an innovative product used by international customers.
• Challenging technical tasks combining software and hardware.
• Professional and supportive engineering team.
• Competitive compensation and reviews.
• Opportunities for professional growth and continuous learning.
• Flexible working environment.
• Modern tools and technologies.
• English at the office.