Jobs at Djinni

Larch Networks has been a leader in network solutions since 2009, with offices in Israel and Kyiv. We specialize in both software and hardware for network equipment, providing advanced, secure, and reliable network products for our customers. Our team of engineers is renowned for its expertise in designing and integrating high-load switching and communication platforms, thin clients, Linux, and embedded devices for IoT, enterprise, telecom, and industrial applications. We are committed to delivering innovative and cost-effective solutions.

What you will doActive candidate sourcing

• Daily sourcing on LinkedIn (main tool)
• Using Boolean search, X-ray, filters, and other sourcing techniques
• Searching for specialists in the following areas:
  • Embedded / C
  • QA Automation
  • Other technical roles within the company

Initial communication

• Writing cold outreach messages on LinkedIn
• Managing communication until handing the candidate over to a recruiter
• Building candidate interest in company vacancies
• Tracking feedback and statuses

Building a candidate database

• Maintaining and updating the database in PeopleForce
• Creating a “warm” candidate pool
• Supporting long-term relationships with candidates

Recruitment support

• Passing relevant candidates to the recruiter
• Creating shortlists
• Participating in improving job descriptions and outreach messages
• Collecting analytics (responses, conversion rates)

What matters to usRequired:

• Completed IT recruiting or sourcing courses
• Knowledge of Boolean search
• Basic understanding of IT roles and terminology
• Confident LinkedIn usage
• Strong written communication skills
• High attention to detail and responsibility
• Readiness for consistent daily sourcing work

Nice to have:

• 3+ months of sourcing experience
• English level B1
• Desire to grow into an IT Recruiter role

Conditions

Format: full-time. The role is fully remote, but you need to be located in Kyiv since occasional office visits might be necessary.

Growth opportunities

• Transition to IT Recruiter position
• Ownership of personal vacancies
• Income growth through the bonus system

About the Company

We are a European IT company with 200+ specialists delivering SaaS platforms, enterprise solutions, and cloud-native products for clients worldwide. We focus on building strong, long-term teams and supporting continuous professional growth.

About the Internship & Project
We are looking for a motivated Intern Developer to join our team with the opportunity for further employment. You will work on a real project in the telecommunications domain, gaining hands-on experience in a professional environment.

Tech Stack

• Frontend: React, JavaScript, HTML, CSS
• Backend: Laravel 
   

Responsibilities
 

• Develop and maintain frontend features using React
• Collaborate with mentors and team members
• Learn backend basics with Laravel
• Contribute to improving product functionality and user experience

Requirements
 

• Basic knowledge of React and JavaScript (not mandatory commercial experience)
• Basic knowledge of PHP and Laravel (nice to have)
• English level: B2+
• Links to pet projects, GitHub, or course work
   

Why This Internship is Exciting

• Great opportunity to start your career in IT
• Work with experienced developers and mentors
• Gain real-world development experience
• Work with modern technologies

💡 In our team, you will:

• Grow your skills alongside experienced professionals;
• Get access to expertise in e-commerce, performance marketing, and sales;
• See a direct impact of your work on clients’ business results;
• Work in an environment of openness, fast decision-making, and flexibility;
• Build a scalable sales system: processes, metrics, team, and motivation.

✨ What We Offer

🏡 Remote, flexible format — Full/Part-time 

🏝 Paid vacation and sick leave.

📚 Learning and development — mentorship, working with experts, participation in systematic funnel improvements.

🌍 International projects — brands from the US, EU, and Asia.

🎯 Requirements

• 3+ years of experience in B2B sales and managing a sales team (lead generation + closers).
• Experience in digital / marketing / e-commerce agencies or related e-commerce services is a strong plus.
• Solid understanding of ICP, funnels, segmentation, messaging, and offers.
• Experience working with CRM systems (pipeline, tasks, follow-ups management).
• Experience working as an SDR / lead generation specialist or closer is a plus.
• Experience building or contributing to KPI and motivation systems for a sales team is a plus.
• Analytical mindset and ability to improve processes, not just “sell more.”
• English — Upper-Intermediate+ (client communication, participation in calls).
• Strong structure, independence, responsibility, and ability to maintain team rhythm.

🧩 Responsibilities

1. Lead Generation

• Oversee the work of 2 lead generation specialists (LinkedIn, email, Upwork, other channels).
• Optimize ICP, filters, and channel-based segmentation.
• Improve scripts, sequences, and lead quality.
• Monitor conversions: contact → reply → scheduled call → completed call.
• Ensure proper lead attribution in CRM so the source of each lead is visible and channel performance can be measured.

2. Working with the Closer

• Track conversions: call → audit → offer → close.
• Review call recordings, provide feedback and coaching.
• Participate in complex/key sales calls as an expert when needed.
• Help structure offers for A+/enterprise clients.
• Analyze and systematize reasons for lost deals.

3. Marketing & Content Direction

• Develop a content strategy for LinkedIn (founder + company).
• Coordinate cases, videos, and results produced by the team to ensure they enter the sales funnel.
• Strengthen the founder’s personal brand (in collaboration with marketing/content).

• Partner channels: communities, influencers, referral partnerships:

  • Maintain a partner database;
  • Plan regular touchpoints (calls, updates, joint activities).

   

4. Analytics & Monthly Improvements

• Analyze key metrics:
  • Number of leads by channel;
  • Replies, scheduled and completed calls;
  • Audits, conversion to contract;
  • CAC, deal length, ROI;
  • A/B/C client distribution.
• Run monthly improvement cycles: messaging, offers, value proposition, segments, follow-ups.
• Create and update templates: emails, scripts, proposals, presentations.

• Prepare weekly and monthly reports for the founder:

  • Plan vs actual;
  • Key insights;
  • What was improved and what will be changed next.

   

5. Team Management & Sales Rhythm

• Daily / weekly team coordination: short meetings for focus and prioritization.
• Weekly 1:1s with lead gen specialists and the closer: CRM review, pipeline, tasks, follow-ups, growth areas.
• Weekly group calibration sessions:
  • Joint review of call recordings;
  • Case analysis;
  • Best practices sharing.
• Monthly training sessions: topic of the month (qualification, presentations, objection handling, long sales cycles, etc.).
• Performance reviews: workload, results, growth areas, individual development plans.
• Update scripts, guidelines, and materials based on data analysis.

6. CRM, Processes & KPIs

• Ownership of CRM data quality:

  • Every lead has a next step;
  • No “dead” leads without tasks;
  • Full pipeline transparency at every stage.

   

• Documenting and maintaining the sales process:

  • Pipeline stages;
  • Actions at each stage;
  • Follow-up regulations.

   

• Participation in building and regularly reviewing KPIs and motivation systems:

  • Quarterly adjustments of plans and targets;
  • Balance between challenge and realism;
  • Linking bonuses to results and quality of pipeline management.

   

7. Hiring & Scaling

• Participation in hiring new SDRs / lead gen specialists / closers:
  • Defining candidate profiles;
  • Participation in final interviews;
  • Assessing hard and soft skills.
• Onboarding new sales team members: processes, materials, first goals.

📨 Want to join AMS Pilot?

Send us your resume.

About the Company

We are a European IT company with 200+ specialists delivering SaaS platforms, enterprise solutions, and cloud-native products for clients worldwide. We focus on building strong, long-term teams and supporting continuous professional growth.

About the Internship & Project
We are looking for a motivated Intern Developer to join our team with the opportunity for further employment. You will work on a real project in the telecommunications domain, gaining hands-on experience in a professional environment.

Tech Stack

• Backend: Laravel 
• Frontend: React, JavaScript, HTML, CSS
   

Responsibilities
 

• Develop and maintain backend features using Laravel
• Collaborate with mentors and team members
• Learn backend basics with React
• Contribute to improving product functionality and user experience

Requirements
 

• Basic knowledge of PHP and Laravel (not mandatory commercial experience)
• Basic knowledge of React and JavaScript (nice to have)
• English level: B2+
• Links to pet projects, GitHub, or course work
   

Why This Internship is Exciting

• Great opportunity to start your career in IT
• Work with experienced developers and mentors
• Gain real-world development experience
• Work with modern technologies

Senior C++ (Linux) Developer

Ukraine, remote

What you will do:

· Leading a module/subject

· Giving a hand with emergencies in other modules (i.e. you will be familiar with the entire system)

· Going full cycle, from spec through design and coding to unit tests

What you will need:

· -5-6 years+ of development experience, mainly C/C++

· Extensive Knowledge in Linux environment.

· Strong Multi threading background

· Intermediate English+

· Experience with large-scale systems (not small applications)

Advantage:

· Experienced in High performance or High load software systems, code optimization and latency measurement.  

· Experience in the financial industry and algorithms

· Exposure to a wide range of systems, software and libraries.

· Scripting experience (Bash, Python)

Fluent Trade Technologies is the fastest end-to-end data and trading technology provider in the FX, Fixed Income, and Futures markets.

Fluent is a market leader with a significant Tier-1 and Tier-2 client base in the global financial industry.

Please visit us at www.fluenttech.net

Fluent is currently entering an exciting new phase of growth and transformation. As part of this journey, we are becoming a fully metrics-driven organization, where all key business decisions are powered by data, operational insights, and clearly defined KPIs.

To support this transformation, we are looking for an Internal Systems Product Owner who will lead the architecture, implementation, and optimization of our core internal systems infrastructure, focusing on the strategic deployment of Microsoft Dynamics ERP and CRM.

This role will be critical in ensuring that our financial, sales, and operational systems capture the data and metrics required to support scalable growth and data-driven decision-making across the organization.

The position is fully remote (Ukraine / Eastern Europe).

What you will do

• Own and lead the implementation and continuous improvement of Microsoft Dynamics ERP and CRM modules.
• Work closely with Finance, Sales, and other internal stakeholders to define system requirements and translate them into clear technical specifications for the development team.
• Design and implement reporting frameworks and dashboards that capture SaaS, financial, sales, and operational KPIs.
• Ensure that all internal systems support the company’s transition to a metrics-driven operational model.
• Manage and mentor a team of three internal specialists, prioritizing tasks and driving execution.
• Oversee the stability, data integrity, and reliability of financial and sales systems.
• Identify opportunities to automate manual processes and improve operational efficiency through additional software tools.

What you will need

• 2–3+ years of hands-on experience with Microsoft Dynamics ERP and CRM (required).
• 5+ years of professional experience working with financial systems, CRM systems, system consulting, or technical product management.
• Strong understanding of how financial processes (AP/AR, General Ledger, Consolidation) and sales processes (pipeline management, sales activity tracking) are structured within ERP systems.
• Experience designing reporting systems for SaaS sales and operational KPIs.
• Experience leading projects or managing small teams.
• Strong professional English communication skills (written and spoken).

As an advantage

• Experience working in Fintech or SaaS environments.
• Experience implementing metrics-driven reporting frameworks.
• Familiarity with business intelligence and reporting tools.

We are looking for a skilled Manual QA Engineer to ensure high product quality through thorough manual testing and close collaboration with cross-functional teams. You will work closely with developers, DevOps, and product teams to identify issues, improve test coverage, optimize QA processes, and support stable releases. Our product is a mobile application in the EV (electric vehicles & charging infrastructure) domain, so your work will directly contribute to an innovative and rapidly growing field.

Requirement skills:
— 2+ years experience as a QA Engineer;
— Experience with native mobile application testing (iOS / Android);
— Strong knowledge of software QA methodologies and processes;
— Experience in creating and maintenance of test documentation;
— Experience using Xcode, Android Studio;
— Understanding of client-server architecture;
— Experience of work with REST-based applications;
— Good understanding of UX/UI principles and guidelines(Google and Apple);
— Experience with CI systems like (Jenkins, etc).
— Strong attention to detail and commitment to quality.
— Excellent problem-solving and analytical skills.

Desirable skills:
— Experience working in an Agile/Scrum development process;
— Experience with Crashlytics, Kibana or similar services;
— Experience with Git (branching, merging, and version control best practices.

Responsibilities:
— Review requirements, specifications and technical design documents to provide timely and meaningful feedback;
— Create detailed, comprehensive and well-structured test cases;
— Create, execute and maintain manual test cases;
— Initiate and execute tests without having a detailed test case;
— Identify, record, document thoroughly and track bugs;
— Perform thorough regression testing when bugs are resolved;
— Actively participate in improving QA processes, procedures, and implementing best practicies.

What We Offer:
• An opportunity to influence the quality of an innovative product and processes within the company.
• A friendly team of professionals who value growth and collaboration.
• Competitive salary.
• Flexible work schedule with remote options.
• Opportunities for learning, growth, and professional development.

About GO TO-U:
We work hard and party hard, making this World a better place!

GO TO-U is set to revolutionize the EV charging experience! We are the experts in EV charging infrastructure development, providing consultancy for cities and large corporations since 2014. We have worked globally since 2017 to bring the best EV charging experience. Now, we give information on more than 1 ,000,000 charging stations worldwide! In 2020, GO TO-U became a Techstars family member. Before that, GO TO-U benefited from the IMPACT Accelerator program, EU HORIZON2020 funds. ABB’s E-mobility division strengthened global leadership with GO TO-U investment in 2021.
In 2026, GO TO-U is in 67 countries and has more than 500,000 users of the app.

US Company is searching for a Senior SAP Engineer. Interesting project, distributed team, full-time, an official contract. Remote work, flexible schedule.

Brief project description:

• The product is a complex platform with applications realized like SaaS, which perform multiple functions for improving Safety, Sustainability and Productivity (works planning / incident management / monitoring & analytics) on high-risky industries: oil & gas gathering and transportation, chemical, building, energy market.
• One of the modules is integrated pre-packaged product compliance suite for SAP EH&S that delivers regulatory data, rule sets, phrases, templates and content editing/configuration tools in order to automate the generation of compliant global regulatory documents, such as Safety Data Sheets (SDSs), out-of-the-box.

Responsibilities:

• Contribute as part of an agile team to our existing solution, driving maintenance, continuous improvements, automation, regulatory updates, and complex mapping work, while progressively taking on new development responsibilities within our next‑generation solution.
• Write and maintain comprehensive unit test and integration tests.
• Collaborate closely with QA teams to troubleshoot and resolve issues.
• Collaborate with technical writers to ensure product changes, regulatory updates, and new features are accurately documented.
• Collaborate with product owners and domain expert to understand business requirements for user story creation and refinement.
• Provide input for project estimation, planning, scheduling, and reporting of development progress.
• Mentor and guide junior developers, sharing best practices and promoting continuous learning.
• Continuously expand knowledge in relevant technical stacks and business domains.

Required Experience:

• 7+ years of professional software development using modern technologies, frameworks, and tools.
• Solid experience with SAP development, including ABAP, SAPGUI, Fiori, Transports and BC Sets.
• Experience with the SAP EH&S module, including WWI and Property Tree.
• Experience with complex XML data mapping and transformations workflow.
• Experience with Windows service and desktop application development in .NET (C#, WPF)
• Proficiency in database programming (.NET LINQ, SQL).
• Handson experience with Azure DevOps for project tracking and pipelines, including PowerShell scripting for automation and tooling.
• Working knowledge of Agile/Scrum development methodologies.

Skills:

• Strong analytical and problem-solving skills
• Ability to work effectively both independently and within a dynamic, cross‑functional team
• Ability to collaborate with remote colleagues.
• Proven time management, organizational and follow-up skills to meet deadlines
• Quality‑focused mindset with a strong commitment to customer satisfaction.
• Excellent interpersonal and communication skills.
• Willingness to learn new technologies, tools and processes as needed.
• Strong work ethic, professionalism, and accountability.
• Upper-intermediate or higher English.

Work conditions:

• Distributed team, remote work.
• Kanban or scrum approach, 5-6 team members / team.
• Full-time (40 hours per week).
• Official contract: salary, sick-leave days, holidays, vacations.

Hiring process:

• Step 1 - preliminary interview (main questions) - 30 mins
• Step 2 - internal tech interview (tech questions) - 40-50 mins
• Step 3 - tech interview with team leader and architect - 1 hour

Location: Warsaw 

Tinder is the world’s leading dating application that redefined how people meet online. Built on a simple yet powerful “swipe” mechanic, it empowers users to discover potential matches nearby and start meaningful conversations instantly. By blending geolocation, intuitive design, and personalization through smart algorithms, Tinder revolutionized modern dating by making introductions faster, more casual, and accessible to millions globally.
 

The platform isn’t just about dating—it’s about sparking connections. From friendships and networking to relationships, Tinder has created a cultural shift in how people approach meeting new individuals, making it one of the most recognizable consumer apps worldwide.

Responsibilities:

• Own end-to-end QA within a sprint: create test strategies/plans, define scope & priority, estimate effort, track progress, unblock issues, and ensure on-time, high-quality releases.
• Plan and execute test cycles across feature, integration, regression, and release certification (TestFlight/Internal App Sharing/production).
• Author clear, reproducible defects with videos, logs, and device metadata; drive root cause and follow-through to resolution.
• Partner with developers & PMs to clarify requirements/acceptance criteria, risks, and success metrics.
• Network-aware testing (airplane mode, 2G/3G throttling, packet loss) using proxies and emulator/simulator tools.
• API validation for mobile backends (manual REST verification, contracts, edge cases).
• Data/analytics validation (events, funnels, attribution) against tracking specs.
• Release readiness: build verification, smoke suites, sanity checks; participate in bug triage, go/no-go, and post-mortems.
• Automation-aware: convert high-priority manual scenarios into actionable automation tickets; collaborate with SDETs on monthly audits and coverage plans.
• Lead release-team testathons for major feature launches: plan charters, coordinate cross-functional participants, track findings, and publish results.
• Work closely with the automation team on weekly release regression cycles: align scope, review flaky tests, and prioritize automation candidates from recent escapes.
• Hands-on memory profiling using Xcode Instruments and Android Studio Profiler; detect leaks/retention, analyze heap/allocations, and file actionable performance bugs with traces.
• Be metrics-oriented and deliver weekly Quality Release Reports to the Release Manager (coverage & pass rate, defect density/age/SLA, crash-free users, ANR rate, cold-start time, flakiness, known risks).

Must-Have Qualifications:
 

• 2+ years of hands-on QA for iOS and Android consumer apps (feature, integration, regression, release testing).
• Strong understanding of SDLC and mobile release trains (feature flags, build types, staged rollouts, crash & analytics tooling).
• Clear, proactive communication—align with developers and product on requirements, test plans, and test strategies without supervision.
• Proven end-to-end ownership of sprint QA (scope/priorities, daily progress, blockers, timely sign-off).
• Testing on real devices and emulators/simulators; coverage across OS versions, screen sizes, locales, accessibility setups.
• Tooling: Xcode (logs, profiling), Android Studio/ADB, Charles Proxy or Fiddler, Jira, Qase | AI-powered Test Management Software for Quality Assurance .
• Manual REST API testing (Postman/Insomnia) and solid grasp of client–server interactions (headers, auth, caching).
• Excellent written/spoken English, crisp test docs and defect reports.
   

Nice-to-Have:
 

• Accessibility testing to WCAG 2.1 AA (VoiceOver/TalkBack, color/contrast, semantics).
• Experience with IAP/subscriptions, push notifications, deep links, geo features.
• Familiarity with crash/analytics stacks (Firebase, Datadog, Amplitude, Mixpanel, Sentry, Crashlytics).
• Exposure to mobile automation (XCUITest/Espresso/Maestro) and creating high-value automation backlog.
• Client-side performance profiling (startup time, memory, jank) and battery/network sensitivity checks.

We are looking for an experienced Quality Control (QC) Manager to drive the quality assurance function within our Support organization. This role is focused on ensuring accuracy, consistency, and fairness across all evaluation processes, while continuously improving quality standards, reporting, and team performance.

The ideal candidate has a strong analytical mindset, hands-on QA experience, and the ability to optimize processes and elevate quality frameworks in a fast-paced environment.

HOW YOU WILL MAKE AN IMPACT

• Ensure high-quality standards across all customer support interactions
• Monitor and achieve QC KPIs (coverage, accuracy, consistency of evaluations)
• Conduct regular calibration sessions to maintain unified evaluation standards
• Review and validate evaluations, identify discrepancies and improvement areas
• Prepare regular reports (weekly/monthly) on quality performance and key metrics
• Analyze recurring issues and provide actionable recommendations
• Participate in the development and update of QC guidelines, scorecards, and internal standards
• Identify inefficiencies and drive continuous improvement of QC processes
• Collaborate with Team Leads, L&D, and cross-functional teams to enhance service quality
• Contribute to training initiatives based on QC insights
• Provide structured feedback to improve agent performance
• Handle and review disputed evaluations, ensuring fairness and transparency
• Monitor dispute trends and recommend process improvements
• Work with QC and analytics tools; support implementation of automation and AI solutions
• Ensure data accuracy and effectiveness of quality control tools

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ years of experience in Quality Control, QA, or Customer Support Quality
• Strong understanding of QA processes, scorecards, and calibration
• Experience working with analytics, reporting, and QA tools
• Excellent attention to detail and analytical thinking
• Strong communication and feedback skills
• Ability to manage multiple priorities in a fast-paced environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are building a virtual office platform and are looking for a skilled 3D Artist / Character Artist to create custom isometric avatar sprite sheets for a themed event.

The theme is a Madagascar expedition, and we need two stylized avatars: one male and one female expeditionist in safari outfits.

🧭 Project Scope

• Create 2 unique isometric characters (male & female)
• Style: Stylized, clean, readable in isometric view
• Theme: Safari / expedition (Madagascar-inspired)
• Focus on strong silhouettes and personality

🎬 Deliverables

For each character:

• Sprite sheet PNG (3200 × 2600 px)
• 8-direction walk cycle animations
• Idle poses
• Small profile thumbnail/avatar

All animations must be smooth, loopable, and consistent across directions

🛠 Responsibilities

• Model and texture stylized 3D characters
• Animate walk cycles for 8 directions
• Render/export clean isometric sprite sheets
• Ensure consistency between male and female characters
• Follow the provided technical specification

✅ Requirements

• Strong experience in character creation and animation
• Proven work with sprite sheets or isometric assets
• Ability to create clean, readable animations
• Understanding of isometric perspective and constraints
• Attention to detail and consistency

⭐ Nice to Have

• Experience with game-ready character pipelines
• Experience creating assets for virtual platforms or games
• Familiarity with batch rendering workflows (Blender or similar)

We are seeking a hands-on Tech Lead / Solution Architect to shape and scale our next-generation iGaming platform. This role blends deep technical expertise, architectural design, and leadership skills to ensure our systems meet the demands of high-volume, real-time, and regulated environments.

Requirements:

• Proven experience in building Monolithic, Microservices, and Event-driven architectures, including decomposition of legacy systems into scalable microservices.
• Designing and implementing high availability (HA), fault-tolerant, and load-balanced solutions for large-scale, high-traffic applications.
• Orchestration Engines: Hands-on experience with workflow orchestration platforms (e.g., Camunda, Temporal) for process automation and distributed workflows.
• Strong expertise in designing scalable database schemas and managing both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) systems with focus on performance optimization and horizontal scaling, Rabbit, Kafka.
• Knowledge of VMware-based infrastructure as well as modern container orchestration platforms (Docker, Kubernetes). Nice to have: Apache Spark, Hadoop.
• Building robust CI/CD pipelines using GitLab CI/CD, enabling continuous delivery and deployment across complex environments.
• Practical development skills in PHP (Laravel, Laravel Octane), Node.js, JavaScript, Next.js, React. 
• Setup and integration of monitoring/alerting systems (Prometheus, Grafana, Kibana, ELK Stack, Sentry) for proactive issue detection and performance analysis.
• Deep understanding of automation-first approaches, infrastructure as code, and collaboration between development and operations.
• Proven ability to lead teams, mentor engineers, and align technical decisions with business goals. Skilled at translating business requirements into efficient technical solutions.
• Experience in using AI technologies

Nice to Have:

• Experience analyzing technical risks and defining mitigation strategies.
• Expertise in building PoC (Proof of Concept) and MVP (Minimum Viable Product) to validate business ideas quickly.
• Familiarity with architectural modeling tools (Lucidchart, Draw.io, C4 Model).
• Experience in multi-region deployments and scaling distributed systems across hybrid environments (cloud + on-premise VMware setups).
• Background in designing mission-critical financial, e-commerce, or enterprise-grade systems with strict SLAs and compliance requirements.

Responsibilities:

• Evaluation and clarification of incoming functional business requirements from customers and business analytics in specification format;
• Creation of technical specifications following functional business requirements;
• Building of services and infrastructure architecture according to technical specifications;
• Control of compliance of new solutions to the general architecture;
• Technical risks evaluation for services performance and infrastructure, and potential solutions development for mitigation;
• Services and infrastructure evolving and optimization;
• Performance, security, and stress testing planning and supervision found vulnerabilities and issues resolving;
• Architecture and technical solutions presentation and discussion with technical Leads and members;
• Supervision of technical solutions compliance to project requirements;
• Maintenance of technical documentation and development regulations;
• Requirements analysis, technical design, scope decomposition, and estimation with the technical teams;
• New projects and services of the company evaluation for compliance with the existing regulations and methodologies;
• Mentor development team members and Senior technical staff in the architecture area;
• Establishment and development of new technological practices for the company.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.
• English classes.

We’re Hiring: Customer Support Manager

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels, including some of cold, reactivation or  up-sell outbound outreaches (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.
  
   

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.
  
   

Experience:

• 1+ years of experience in Customer Support. 
• English B2+ level.
  
   

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

We’re Hiring: Customer Support Manager

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels, including some of cold, reactivation or  up-sell outbound outreaches (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.
  
   

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.
  
   

Experience:

• 1+ years of experience in Customer Support. 
• English B2+ level.
  
   

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

We are looking for an ambitious and proactive person who wants to grow in partnerships and business operations.

This role involves close collaboration with the partnerships team and active participation in building and scaling the company’s partnership ecosystem.

No prior experience is required — we are open to candidates at the beginning of their career.
 

Requirements

• Ambitious and proactive mindset with interest in partnerships / business operations
• English: Upper-Intermediate (B2) or higher (for communication with international partners)
• Strong organizational skills and attention to detail
• Good communication skills and ability to work with stakeholders
• Ability to handle multiple tasks and prioritize effectively

• Experience with Google Sheets / Excel (filters, basic formulas, data structuring)

   

Responsibilities
Partnership Operations

• Maintain and update the partner database
• Track negotiation and integration statuses
• Manage and support the partnerships pipeline
• Research and collect contacts of potential partners
• Conduct partner research based on business needs
• Assist with drafting partner outreach and initial communication

Communication & Coordination

• Schedule meetings and intro calls with partners
• Coordinate contract signing processes
• Follow up after meetings and calls
• Track deadlines and open tasks
• Prepare meeting notes and summaries

Research & Market Analysis

• Identify new potential partners
• Analyze the market and partnership landscape
• Research competitors and their partnerships
• Prepare short research summaries

Documentation & Administration

• Prepare draft partnership agreements
• Track document signing status
• Maintain contracts and partner documentation
• Support document flow within the partnership team

Administrative Support

• Assist with calendar management and meeting organization
• Prepare briefings before partner meetings
• Coordinate business trips and conference participation
• Help prepare presentations and partner materials

We offer

• Opportunity to grow into a Partnership Manager role
• Work in a team building partnerships from scratch
• Dynamic environment with real impact on business processes
• 25 days of paid vacation + public holidays
• English lessons compensation
• Medical compensation
• Professional development budget
• Company-provided equipment
• Cozy office and free snacks
• Team building and social events