Jobs at Djinni

At VEN, we help brands grow by putting the customer first and email plays a key role in that mission. We’re hiring a Junior Email Marketing Manager to shape thoughtful, high-performing lifecycle communication, turning real data and creativity into campaigns and automations that build trust, retention, and long-term value.

Role Overview

As an Email Marketing Manager, you will own and evolve our email and SMS marketing strategy. You’ll blend creativity and analytics to nurture meaningful relationships with customers at every stage of the lifecycle. 

You’ll be responsible for building and optimizing campaigns and automations, analyzing performance, and continuously testing new ideas to improve results. Over time, you’ll be encouraged to take greater ownership of projects and strategy.

What You’ll Do:

• Grow subscriber lists, maintain list hygiene and strong sender reputation.
• Drive user retention through Email and SMS channels
• Build and manage audience segments based on user behavior and lifecycle stage
• Plan, create, and manage Email and SMS campaigns/automated flows. Write compelling copies and collaborate with designers on visuals and layouts
• Monitor the performance closely, analyze results, outline next steps
• Develop hypotheses and run A/B tests (subject lines, CTAs, incentives, etc.)
• Bring fresh ideas and improvements that help push performance forward

What We’re Looking For:

Required Experience & Skills

• 1+ year of hands-on experience in email marketing
• Experience working with ESPs such as Klaviyo, Mailchimp, or similar platforms
• Strong copywriting skills with a customer-first mindset
• Solid understanding of email deliverability best practices and compliance (understanding of CAN-SPAM, GDPR, CCPA)
• Results-driven mindset with the knack for analyzing data, forecasting outcomes, and proposing testable hypotheses
• Basic knowledge of HTML/CSS
• Proficiency in English (B2 / Upper-Intermediate or higher), written and spoken
• Strong time-management skills and ability to handle multiple projects

Preferred / Nice to Have

• Experience working with Magento
• Background in e-commerce
• Healthcare industry experience (strong advantage)

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

We’re expanding the HQ of a Canadian product—an Embedded Vision & Edge AI platform. Our clients include Bosch, Philips, and other global companies. We’re looking for a Sr. Automation Engineer with PyTest, IoT, Networking/Interface/Wi-Fi protocols experience. Great terms offered!

Main Responsibilities

– Develop and Maintain Automation Infrastructure
Design, implement, and manage scalableautomation frameworks to support continuous integration (CI) and continuous deployment(CD) pipelines
– Automation Strategy
Define and implement automation testing strategies, includingidentifying the tools and approaches to optimize the QA process
– CI/CD Integration
Collaborate with DevOps to integrate automated tests into CI/CDpipelines for continuous testing
– Tooling and Framework Selection
Evaluate and select tools and technologies for buildingautomation frameworks (PyTest, Cypress, Appium, etc.) and testing infrastructure
– Monitoring and Reporting
Develop test metrics, monitoring, and reporting dashboards fortracking the health of the automation infrastructure and test results
– Collaboration
Work closely with developers, QA, and DevOps teams to ensure tests areproperly executed in all environments (development, staging, production)
– Scalability
Ensure the automation infrastructure is scalable, maintainable, and efficient tohandle increasing tests across multiple services
– Security and Performance Testing
Work with teams to integrate security and performancetests within the infrastructure
– Troubleshooting
Diagnose and resolve technical issues with automation frameworks andtesting environments

Mandatory Requirements

1. Technical Skills

Automation Framework Expertise: Experience in designing, building, and maintainingautomation frameworks using tools like PyTest or similar frameworks
Programming Skills: Strong proficiency in one or more programming languages used for testautomation – Python, JavaScript
CI/CD Tools: Experience with CI/CD tools like Jenkins, GitHub CI, and integrating tests intothese pipelines
Version Control: Proficiency with Git and Git-based workflows for version control
Cloud Environments: Familiarity with cloud platforms (AWS, Azure, Google Cloud) for testenvironment provisioning and management
Containerization and Virtualization: Experience with Docker, Kubernetes, or virtualized testenvironments to streamline testing
Monitoring and Reporting Tools: Familiarity with reporting tools like Allure, TestNG, orcustom solutions for creating comprehensive test result dashboards
Networking and Communication: Understanding of networking protocols specific to security cameras (ONVIF, RTSP, WebRTC). Familiarity with hardware configurations and power management using PoE for networkedsecurity cameras. Knowledge of the Wi-Fi protocol
Interface Protocols: Experience in interfacing protocols (UART, I2C, SPI)

2. Testing Expertise

Automated Testing Types: Proficiency in different types of automated testing, such as unittesting, functional testing, integration testing, performance testing, and security testing
Test Coverage: Strong understanding of maximizing test coverage, including building testsfor APIs, front-end, and back-end
Performance and Load Testing: Experience with tools like JMeter, Gatling, or LoadRunner toperform performance testing
Cross-Browser/Platform Testing: Experience testing across different browsers, platforms,and devices

3. Educational and Experience Requirements

Education: Bachelor’s degree in Computer Science, Engineering, or a related field (orequivalent experience)
Experience: 5-8 years of experience in QA automation or a similar role, strongly focusing onautomation infrastructure development and management

4. Nice-to-Have

Security Testing: Knowledge of security testing tools like OWASP ZAP, Burp Suite, or similar
Mobile Testing: Experience with mobile test automation frameworks such as Appium orEspresso
Performance Monitoring: Experience with performance monitoring tools like New Relic,Prometheus, or Grafana
Scripting and Shell Programming: Knowledge of shell scripting for automating tasks withinUnix/Linux environments

We offer

– Full-Time
– High salary
– Stock option plan and performance bonuses
– Great team
– Long tern contract
– Benefits package

– Vacation & sick days
– Short and long-term disability insurance
– Life Insurance
– Dental and medical insurance

The future belongs to gamedev. AlphaNova - game development company is looking for a Junior SMM Manager for full-time collaboration. Do you love games as much as we do? We are sure that it is you who will be able to strengthen our team. Together we will make the best product.

Responsibilities

• Execute social media posting across platforms
• Identify and contact gaming influencers and streamers
• Manage outreach database and track communication
• Distribute game keys and follow up
• Assist with press emails and basic PR tasks
• Track campaign metrics and prepare simple reports
• Support store page updates and announcements

Requirements

• Strong written English
• Interest in gaming industry
• Organized and detail-oriented
• Comfortable with cold outreach
• Basic understanding of social platforms and analytics
• Proactive and execution-focused

We offer

• Competitive rate
• Work with international products
• Work format - remote
• Salary, tied to the dollar exchange rate
• Career growth that you can influence by showing the right results, as we are constantly expanding

Responsibilities:

• Design, develop, and maintain interactive dashboards and reports using Power BI.
• Work with business stakeholders to understand reporting needs, define KPIs, and translate business questions into data-driven insights.
• Build and optimize data models, datasets, and reporting layers to support scalable analytics.
• Analyze structured and semi-structured data to identify trends, patterns, risks, and opportunities.
• Develop data-driven solutions, including statistical analysis, forecasting, segmentation, and predictive models where applicable.
• Prepare, clean, transform, and validate data from multiple sources.
• Collaborate with data engineers, backend developers, product teams, and business users to ensure data quality and consistency.
• Automate recurring reporting and analytical workflows where possible.
• Leverage AI-assisted tools to accelerate analysis, improve productivity, and streamline repetitive data tasks.

Requirements:

• 4+ years of experience in data analytics, business intelligence, or data science roles.
• Strong hands-on experience with Power BI, including dashboard development, data modeling, and report optimization.
• Solid knowledge of SQL and experience working with relational databases.
• Experience with data preparation, transformation, and validation.
• Strong understanding of DAX and Power Query.
• Experience defining and tracking business KPIs and analytical metrics.
• Practical experience with Python or R for data analysis, automation, or modeling.
• Understanding of statistical analysis, forecasting, or basic machine learning concepts.
• Ability to communicate complex analytical findings to both technical and non-technical stakeholders.
• Experience working with large datasets and identifying data quality issues.
• Practical hands-on experience with AI-assisted tools such as ChatGPT, Claude, Cursor, GitHub Copilot, or equivalent tools for analytics, coding, documentation, and workflow optimization.

Nice to have:

• Experience with Azure data services, AWS, or other cloud platforms.
• Experience with Microsoft Fabric, Azure Synapse, Databricks, or similar data platforms.
• Experience building predictive models or ML-powered analytics solutions.
• Knowledge of ETL/ELT processes and data warehouse concepts.
• Experience with advanced Power BI performance tuning.
• Familiarity with data governance, access management, and row-level security.
• Experience working in product analytics, finance analytics, marketing analytics, or operational reporting.

Note:

The role description is intentionally high-level at this stage, as some project details are confidential. We will be happy to share more context during the interview process.

Artjoker is looking for a Manual QA Engineer to join our team and help ensure the high quality of web and mobile products. You’ll work closely with developers and product stakeholders, be involved in the full development lifecycle, and contribute to building reliable, user-friendly solutions.

Main responsibilities:

- Attend and participate in the development lifecycle of software products
- Write clear, concise, and comprehensive test plans and test cases
- Manually test code changes to ensure they meet team standards and user requirements
- Collaborate with developers to resolve problems in applications
- Participate in design and specification reviews and use this information to design test plans and drive test development 

Requirements: 

- 6+ months of experience as QA engineer
- Deep understanding of web and mobile technologies
- Experienced with MySQL, PostgreSQL, API Testing, Postman
- Experience with regression testing
- Experience with JIRA, TFS, or any similar tool
- Creating and executing of Test-cases, preparing and work with Test Documentation
- Understanding and practical experience in Agile and Scrum ceremonies;
- Experience using AI tools (ChatGPT, Claude, Perplexity) to accelerate bug analysis and documentation
- Intermediate level of English (written)

Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.
 

We are growing and have an open position as a Customer Support Representative.
 

Skills and Qualifications:

• Excellent written skills in English;
• Experience in the Client support area will be a plus;
• Basic technical background (strong experience in using apps);
• Proactive approach, empathetic individuals, problem-solving skills;
• Customer orientation and ability to adapt/respond to different types of characters;
• Ability to multi-task, prioritize, and manage time effectively.
   

Responsibilities:

• Providing Customer Support for the website users
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines, and policies
• Responding promptly to customer inquiries
• Communicating with customers through various channels (chat/emails)
• Acknowledging and resolving customer complaints
• Keeping records of customer interactions, transactions, comments and complaints
• Entering data into a CRM, other online tools, and cloud-based platforms
• Other related tasks assigned by managers of the Clients and/or Helpware
  
  We Offer:
• Competitive compensation linked to EUR rate;
• Medical insurance after the trial period
• English classes;
• Schedule 8 am - 1 am Kyiv Time( 8 working hours + 1 hour of a break during this period of time);
• Corporate training and parties
  
   

If you have the qualifications needed and ready to maintain the required duties daily, please apply!

Responsibilities:

• Develop and maintain scalable backend services and APIs using Python.
• Build and support backend functionality for AI/ML-enabled products, including integrations with ML models, AI services, and data-driven workflows.
• Design and implement reliable data processing, ingestion, and asynchronous backend flows.
• Work with cloud services and containerized environments to support scalable application delivery.
• Collaborate with cross-functional teams, including front-end developers, DevOps, product, and AI/ML specialists.
• Write clean, maintainable, and testable code following engineering best practices.
• Improve application performance, reliability, monitoring, and fault tolerance.
• Leverage AI-assisted development tools to accelerate delivery, improve code quality, and streamline repetitive engineering tasks.

Requirements:

• 4+ years of professional software engineering experience.
• Strong proficiency in Python and backend development.
• Experience designing and building APIs and backend services.
• Practical experience with AI/ML-related products, such as integrating AI services, ML models, data pipelines, or AI-driven features.
• Experience with relational and/or non-relational databases.
• Understanding of distributed systems, asynchronous processing, queues, or event-driven architecture.
• Hands-on experience with cloud services, preferably AWS.
• Practical hands-on experience with AI prompt engineering, leveraging Claude Code, Cursor, GitHub Copilot, or equivalent developer-AI tools.
• Solid understanding of LLM context design, tool integration, and code-generation workflows.

Nice to have:

• Experience with AWS services such as S3, API Gateway, Lambda, or SQS.
• Experience with Kubernetes in production environments.
• Experience designing data ingestion, replication, or ETL-style pipelines.
• Background in high-throughput backend services or large-scale data processing.
• Experience working closely with ML engineers or data teams.

Note:

The role description is intentionally high-level at this stage, as some project details are confidential. We will be happy to share more context during the interview process.

Although the role is focused on data migration, it is not in the traditional analytics or data science sense. The work involves migrating customer data into an application rather than into a data lake or data warehouse for analytical use. This won't be boring. One month you will be migrating data from Software A, the next from Software B and after that from a custom-built legacy app C, each with its own challenges and trade-offs.

We do understand that very few engineers specialize solely in migrations. So, if you are a software engineer, DB developer or DevOps professional with relevant migration experience, this is a great opportunity to join a serious product used by thousands of companies worldwide and make a real impact.

Requirements

• 2+ years of experience in data migrations.
• Proficiency in SQL.
• Hands-on experience with scripting in Python or Ruby (as popular ETL tools are not widely used in this role).
• Ability to take ownership of tasks with minimal direction and deliver high-quality results in a fast-paced environment.
• Self-starter who can work independently and collaboratively.
• Excellent communication, analytical, and problem-solving skills.
• Advanced level of English.

Responsibilities

• Work with data owners to understand legacy data, gather requirements, and design solutions to meet those needs.
• Produce detailed data mapping documentation.
• Develop and implement tools, scripts, queries, or applications for accessing, analyzing, converting, and migrating data between databases or from CSV files.
• Reverse-engineer data models from other vendors.
• Troubleshoot data quality issues and write scripts to cleanse data.
• Maintain data security, integrity, and availability in production environments.
• Collaborate with the Customer Success team to manage client expectations, communicate timelines, and resolve database issues.
• Serve as the technical point of contact during the migration process.

Nice to have

• Linux experience, including terminal usage and OS-level troubleshooting.
• Bachelor’s degree in Computer Information Systems or a related field.

Working conditions

• Mon — Fri, 8h/day, overlap with EST (US) at least 6 hours.

Interviewing stages

1. In-depth HR interview assessing your soft skills, English proficiency, etc.
2. Interview with CTO (chat + live coding test).
3. Final meet with your team lead (chat + live coding test).

A Senior Java Backend Developer is required to work on a large-scale video streaming platform with DRM, OTT services, and distributed architecture.

The role is focused on backend development, system design, and building reliable, high-load services.

What the role involves

Backend services are designed and developed as the core of the platform, handling users, content, security, and communication between multiple systems

The work directly impacts how video content is securely delivered to users across web, mobile, and TV devices.

Main responsibilities

Design and development of backend services using Java (primary language)

Development and support of REST APIs and microservices

Implementation of authentication, authorization, and access control logic

Work with high-load systems and distributed architecture

Design and optimization of database structures and data replication

Integration with DRM systems and content protection services

Implementation of content lifecycle logic (VOD, live streams, catch-up, user rights)

Ensuring scalability, fault tolerance, and performance

Implementation of monitoring, logging, and system health checks

Collaboration with frontend and infrastructure teams

Tech stack (focus)

Java (Spring / Spring Boot preferred)

REST APIs, microservices

SQL / NoSQL databases

Distributed systems and data replication

Linux-based environments

Nice to have (big advantage)

Experience with video streaming platforms (OTT, IPTV)

Knowledge of DRM technologies (Widevine, PlayReady, FairPlay)

Understanding of HLS / MPEG-DASH streaming

Experience with CDN / media delivery systems

Kotlin experience (optional)

What makes the role interesting

Work on a complex, real-world high-load system

Solving scaling and performance challenges

Building systems combining backend, security, and media streaming

Opportunity to contribute to architecture-level decisions

Candidate profile

Strong experience in Java backend development

Good understanding of system design and microservices

Experience with high-load or distributed systems

Ability to work with complex technical domains

Focus on clean, maintainable, and scalable code

Additional requirements:

English proficiency at B1 level or higher (written and spoken)

Candidate must be located outside of Russia, Belarus, Georgia, Turkey

Client from USA

We are looking for a Computer Vision Engineer with solid ML/DL experience to join our team on challenging projects.
We consider engineers at Middle and Senior levels - tasks and responsibilities will be adjusted accordingly. 

Required Qualifications:

• 3+ years of experience in computer vision
• High proficiency in Python
• Strong experience with deep learning and the PyTorch framework for computer vision tasks
• Research experience in computer vision with a focus on delivering results
• Ability to work independently or within a small team, with a strong sense of ownership over results

Nice to Have:

• Experience with deep learning solutions for detection, tracking, image retrieval, and segmentation tasks
• Understanding of geometric computer vision principles
• Model optimization: quantization, pruning, neural network compilers
• Hands-on experience implementing low-level CV algorithms
• Experience with sensor fusion (IMU, magnetometer, GNSS, camera)
• Knowledge of C++

🔴 The Role
We are building a next-generation B2B iGaming platform focused on launching and scaling online casino brands across the CIS market.
As a Product Owner, you will take ownership of the product lifecycle — from discovery to delivery and дальнейшего scaling — ensuring the platform is tailored to the specific needs of CIS users, including payment methods, UX patterns, and market dynamics.

Key Responsibilities
Product Strategy & Vision
Define and drive the product vision aligned with CIS market specifics (user behavior, payment preferences, local trends).
Own and manage the product roadmap and prioritize features based on business impact.

Market & Localization (CIS)
Conduct market and competitor analysis across CIS countries.
Adapt the product to local requirements: languages, currencies, payment solutions, and UX/UI expectations.
Ensure alignment with regional traffic specifics and operational nuances.

Product Development
Collaborate closely with engineering, design, and analytics teams.
Manage backlog, define clear requirements, and ensure timely delivery.
Drive development and optimization of key features:
— white-label solutions
— game aggregation modules
— payment integrations
— analytics & retention tools

Stakeholder Management
Work cross-functionally with marketing, tech, compliance, and sales teams.
Align product development with overall business goals.
Data-Driven Decisions
Monitor and analyze product KPIs (conversion, LTV, retention, ARPU).
Run A/B tests and continuously optimize product performance.

Compliance & Risk Awareness
Maintain awareness of regulatory specifics across CIS markets.
Ensure product alignment with AML/KYC and other compliance requirements.
We’re Looking For
Proven experience as a Product Owner / Product Manager in iGaming (B2B or B2C).
Strong understanding of the CIS market (payments, traffic sources, user behavior).
Experience in launching or scaling digital products.
Data-driven mindset with strong analytical skills.
Hands-on experience working with Agile teams.
Excellent communication skills and strong ownership mindset.

What We Offer
High-impact role with full product ownership.
Opportunity to build and scale a product tailored for the CIS market.
Fast-paced environment with quick decision-making.
Competitive salary + performance-based bonuses.
Strong international team and modern tech stack.
Career growth opportunities alongside product scaling.

EJAW is a software development and art creation agency that delivers services to game developers, media companies and other organizations alike around the world since 2010.

Looking for a Golang Developer to join our team

What kind of professional are we looking for:

• Availability of own or freelance projects
• Databases (sql, PostgreSQL)
• Rest API and GRPC
• Docker/Docker Compose
• Knowledge and understanding of OOP
• Git (BitBucket).

Why do we enjoy working here:

• Remote work with flexible schedule
• Competitive salary in $
• 18 days of paid vacation leave
• 12 days of paid sick leave
• A friendly team of professionals
• Interesting innovative projects.

The selection process:

• Interview with HR
• Technical interview
• Offer

We are strengthening our team and looking for a Junior Product Manager who will drive valuable features and contribute to the launch of new products.

About the product: We develop and scale multiple social networking products that connect people worldwide. Our portfolio includes apps for both iOS and Android, each designed to enhance user experience, optimize engagement, and explore new business models. As a Junior Product Manager, you will join a product team that works across different products, sharing expertise and collaborating on key initiatives. This is an opportunity to shape innovative features, drive product growth, and contribute to the launch of new solutions in a fast-paced environment.

In this role, you will

• Conduct market research and competitor analysis to identify trends and opportunities
• Define and write detailed product requirements (PRDs, user stories, acceptance criteria)
• Analyze user behavior and product funnels to find areas for improvement
• Generate and prioritize product hypotheses, testing them through experiments
• Work with product analytics tools to track key metrics and suggest improvements
• Collaborate with designers, developers, and QA teams to ensure smooth implementation of new features
• Run A/B tests, analyze results, and make data-driven decisions
• Stay up to date with industry best practices and propose innovative solutions
   

It’s all about you

• 1+ years of experience in product management with mobile B2C apps
• Strong analytical skills and experience in problem-solving through data analysis
• Experience in writing clear and structured documentation (PRDs, user stories)
• Hands-on experience with A/B testing, hypothesis validation, and user research
• Familiarity with product analytics tools (Tableau, Grafana, BQ or similar)
• Basic understanding of UX principles and the ability to identify user pain points
• Strong communication skills and ability to work cross-functionally in a team environment
• Familiarity with agile development processes and backlog management
• Proactive, results-driven mindset with a strong sense of ownership
• Upper-Intermediate (B2) English or higher
   

Would be a plus

• Experience working with product analytics in-depth

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview (optional) 
• Reference check
• Offer

Our partner is a global powerhouse in the creator economy and an officially certified YouTube Partner. With over 15 years of experience, they have built the ultimate ecosystem for content creators worldwide — offering 30+ innovative products and services designed to protect, grow, and monetize digital content at scale.

As a core part of this ecosystem, they are aggressively scaling MilX — specialized financial infrastructure built for the creator economy. With proven Product-Market Fit and a strong global partner base, MilX operates across two high-impact verticals:

• MilX Banking — elite fintech infrastructure tailored for high-revenue creators
• MilX for Business — a CRM & ERP ecosystem built specifically for creator-led companies and agencies

The company is moving from early traction to systematic scaling and needs a Revenue Architect to build their Revenue Operating System: taking existing momentum and turning it into a predictable, high-output engine.
 

Main Responsibilities

– Define and execute the GTM roadmap for acquisition, activation, and retention across global markets (US, LATAM, EU)
– Identify and close high-value B2B partnerships with MCNs, agencies, and creator networks — this is the primary focus
– Implement robust outbound and ABM systems (LinkedIn, direct outreach, strategic partnerships)
– Structure the full sales process from lead generation to closed-won to account management
– Scale B2C creator acquisition globally through paid channels (Meta, TikTok, Google) and organic loops
– Build influencer and ambassador programs that convert users into advocates
– Own brand and positioning — ensure MilX is the most trusted name in creator fintech, with messaging that resonates from individual YouTubers to corporate agency CEOs
– Hire, lead, and mentor a high-performing growth team; own the budget, KPIs, and ROI
 

Mandatory Requirements

– English proficiency: C1 (Advanced) — required for global communication
– 7+ years of leadership in Growth or Sales, ideally in Fintech, SaaS, or the Creator Economy
– Proven “0 to 1” experience: built a revenue system from scratch, not just managed an existing one
– Deep expertise in unit economics: LTV/CAC, payback periods, and data tools (HubSpot, Mixpanel, GA4, Appsflyer)
– Track record of scaling international markets, specifically the Americas and Europe
– Solid fintech literacy: payment flows, cross-border fees, and financial pain points
– Founder mentality: bias toward action, full ownership of the P&L
– Hybrid leader profile: experience in both high-velocity B2C growth and high-touch B2B enterprise sales
– Ability to shift between strategy (12-month roadmap) and execution (closing deals, writing ad copy)
 

We offer

– Full autonomy — you own the growth function end to end
– Competitive base salary with an uncapped performance bonus
– Quality health insurance, 18 working days of vacation, and paid sick leave
– Remote work and flexible schedule
– Language course compensation, corporate library, and webinars
– Team-building events for you and your family, plus volunteer opportunities

Real People. Real Impact. One Crazy-Good Team.
Let’s Start With a Hello

We’re looking for a VIP Manager who knows how to turn high-value players into long-term loyal clients. If you enjoy building relationships, driving retention, and delivering premium service — this role is for you.

Who We Are

We’re an international iGaming & Entertainment platform активно expanding across global markets. Our VIP segment is growing fast, and we’re focused on delivering top-tier experiences across LATAM, Portugal, Tier1

Our culture?
Fast and flexible.
Player-first mindset.
Focused on retention and value.
Human communication, real relationships.

What You’ll Be Doing (VIP Manager)

• Managing VIP players and acting as their main point of contact.
• Communicating via Intercom, Telegram, WhatsApp, and calls.
• Monitoring player activity and engagement proactively.
• Developing and executing retention strategies.
• Handling complex cases (payments, withdrawals, bonuses, KYC, disputes).
• Collaborating with internal teams: Payments, Risk, Support, QA, Product.
• Offering personalized bonuses, promotions, and VIP conditions.
• Maintaining CRM records and achieving KPI targets.

 What Makes You a Great Fit

• Experience as a VIP / Retention / Account Manager in iGaming.
• Experience working with one or more GEOs: LATAM, Portugal, Tier 1
• Strong understanding of retention, churn, and player lifecycle.
• Excellent communication skills and emotional intelligence.
• Experience with chats and calls (inbound / outbound).
• Confident use of CRM systems and communication tools.
• Proactive, responsible, and results-driven mindset.

Bonus Points

• Experience working with high-value VIP clients across multiple markets.
• Deep understanding of VIP segment specifics in iGaming.
• Experience in a multicultural environment.

What’s In It for You

• Fully remote work format.
• 5/2 schedule (no night shifts).
• Competitive salary + performance-based bonuses.
• Paid onboarding and full support during adaptation.
• Career growth opportunities in a scaling international company.

Let’s Wrap It Up

If you know how to build trust, keep VIP players engaged, and turn service into long-term value — we’d love to meet you.
Let’s grow VIP together.