Jobs at Djinni

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the client:
Our client is an IT company that develops technological solutions and products to help companies reach their full potential and meet the needs of their users. The team comprises over 600 specialists in IT and Digital, with solid expertise in various technology stacks necessary for creating complex solutions.

About the role:
We are seeking an experienced Data Scientist with a passion for large language models (LLMs) and cutting-edge AI research. In this role, you will design and prototype data preparation pipelines, collaborating closely with data engineers to transform your prototypes into scalable production pipelines, design and implement a state-of-the-art evaluation and benchmarking framework to measure and guide model quality, and do end-to-end LLMs training. You will work alongside top AI researchers and engineers, ensuring our models are not only powerful but also aligned with user needs, cultural context, and ethical standards.

Responsibilities:
- Curation of datasets for pre-training, supervised fine-tuning, and alignment
- Research and develop best practices and novel techniques in LLM training and evaluation pipelines.
- Collaborate closely with data engineers, annotators, linguists, and domain experts to scale data processes, define evaluation tasks and collect high-quality feedback.

Requirements:
Education & Experience:
- 3+ years of experience in Data Science or Machine Learning, preferably with a focus on NLP.
- An advanced degree (Master’s or PhD) in Computer Science, Computational Linguistics, Machine Learning, or a related field is highly preferred.
GenAI & NLP Expertise:
- Practical experience with fine-tuning LLMs / VLMs models
- Hands-on experience with modern NLP approaches, including embedding models, semantic search, text classification, sequence tagging (NER), transformers/LLMs, RAGs.
ML & Programming Skills:
- Strong experience with deep learning frameworks such as PyTorch or JAX for building models.
- Ability to write efficient, clean code and debug complex model issues.

Nice-to-have:
Advanced NLP/ML Techniques:
- Applied experience using Reinforcement Learning in NLP / LLM settings
- Prior work on LLM safety, fairness, and bias mitigation.
- Experience generating and curating synthetic datasets for Supervised Fine-Tuning (SFT), including quality control and scaling considerations.
Research & Community:
- Publications in NLP/ML conferences or contributions to open-source NLP projects.
- Active participation in the AI community or demonstrated continuous learning (e.g., Kaggle competitions, research collaborations) indicates a passion for staying at the forefront of the field.
MLOps & Infrastructure:
- Hands-on experience with containerization (Docker) and orchestration (Kubernetes) for ML, as well as ML workflow tools (MLflow, Airflow).
- Experience in working alongside MLOps engineers to streamline the deployment and monitoring of NLP models.
- Experience with cloud platforms (AWS, GCP, or Azure) and big data technologies (Spark, Hadoop, Ray, Dask) for scaling data processing or model training is a plus.
Problem-Solving:
- Innovative mindset with the ability to approach open-ended AI problems creatively.
- Comfort in a fast-paced R&D environment where you can adapt to new challenges, propose solutions, and drive them to implementation

The company offers:
- Office or remote — it’s up to you. You can work from anywhere, and we will arrange your workplace
- Remote onboarding
- We train employees with the opportunity to learn through the company’s library, internal resources, and programs from partners
- Health and life insurance
- Wellbeing program and corporate psychologist
- Reimbursement of expenses for Kyivstar mobile communication

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the role:
We are looking for a hands-on Sr. Machine Learning / Computer Vision Engineer with strong practical experience in designing, training, evaluating, and improving vision systems for real-world applications. The ideal candidate combines solid theoretical ML/CV fundamentals with an engineering mindset and is comfortable taking ownership of the full pipeline, from data preparation and experimentation to model optimization and deployment.

Responsibilities:
- Design, train, evaluate, and improve machine learning and computer vision models for real-world production use cases
- Build and maintain end-to-end ML pipelines, including data collection support, preprocessing, feature engineering, training, validation, and inference
- Develop solutions across both computer vision and machine learning tasks depending on business needs
- Perform error analysis, diagnose model weaknesses, and drive improvements in accuracy, robustness, and reliability
- Select and justify appropriate methods and model architectures based on dataset characteristics, product constraints, and deployment requirements
- Work with challenging real-world data, including noisy, limited, imbalanced, or weakly labeled datasets
- Collaborate with engineering and product teams to translate business problems into practical ML solutions
- Contribute to production-ready development with a focus on maintainability, reproducibility, and performance

Requirements:
- 3–5+ years of professional experience in Machine Learning / Computer Vision
- Strong senior-level practical expertise in computer vision, machine learning, and applied model development
- Hands-on experience with tasks such as object detection, image classification, anomaly detection, feature-based approaches, or similar
- Solid understanding of classical ML methods, including tree-based models, linear models, feature engineering, model selection, and evaluation
- Strong Python skills and practical experience with PyTorch, OpenCV, and common ML tooling
- Experience building full ML workflows including data preparation, augmentation, preprocessing, training, validation, testing, and deployment handoff
- Strong understanding of model evaluation, debugging, overfitting, generalization, optimization, and experiment-driven improvement
- Ability to write clean, modular, maintainable code and independently own technical solutions
- Strong analytical thinking, engineering maturity, and problem-solving skills

Nice to Have:
- Experience in adjacent ML domains such as time-series, audio, or NLP
- Experience with embedding-based methods, metric learning, retrieval systems, or memory-bank approaches
- Practical experience with model optimization techniques such as quantization, pruning, distillation, or related efficiency-focused approaches
- Experience working with real-world industrial datasets and ambiguous problem formulations
- Knowledge of software engineering best practices, reproducible experimentation, and pipeline design

We offer:
- Free English classes with a native speaker and external courses compensation;
- PE support by professional accountants;
- Medical insurance;
- Team-building events, conferences, meetups, and other activities;
- There are many other benefits you’ll find out at the interview.

About the Client
Our client is a UK-based company operating a live B2B SaaS multi-module platform which is already serving paying users. They are currently undergoing a structured transition from a rapidly AI-prototyped codebase (using Lovable.ai) to a production-grade solution — built for long-term scalability and maintainability.

Job Description
We are looking for a Senior React / Supabase / TypeScript Developer who will take ownership of refactoring and hardening an existing SaaS platform. The core product logic, UI, and data layer are functional — this is not a rebuild. The goal is to elevate code quality, architecture, and operational reliability to production standards.

Stack

• Frontend: React 18, TypeScript, Vite, Tailwind CSS, shadcn/ui, React Router.
• Backend: Supabase (PostgreSQL, RLS, Deno Edge Functions, Auth, Realtime).
• Payments: Stripe (subscriptions, webhooks, metered billing).
• Auth: Google OAuth via Supabase Auth.
• Deployment: Currently Lovable Cloud (migration to Vercel or similar is in scope).
• AI Layer: External LLM API calls orchestrated through Edge Functions (you won’t need to write prompts, but you will need to understand and refactor the function architecture around them).

Scope of Work
The engagement is structured across three sequential phases.
Phase 1 — Audit & Architecture Proposal. Full codebase audit with a written proposal and prioritised recommendations. Sign-off from the client required before proceeding to Phase 2.
Phase 2 — Refactor & Harden. Systematic refactoring of the frontend architecture, Edge Functions, RLS policies, Stripe integration, and performance optimisation.
Phase 3 — Testing & CI/CD. Test coverage for critical paths, CI/CD pipeline setup, staging and production environments, and technical documentation for team onboarding.

Engagement & Payment
This is hourly, project-based engagement. Phase 1 is scoped as a standalone paid deliverable — upon successful completion, we move forward with Phases 2 and 3.

Requirements

• Proven experience refactoring an AI-generated or rapidly prototyped React + Supabase codebase to production grade — mandatory.
• Strong expertise in React 18, TypeScript, and component architecture patterns.
• Deep hands-on knowledge of Supabase: RLS policies, Deno Edge Functions, Auth, and Realtime.
• Experience with Stripe billing integrations (subscriptions, webhooks, lifecycle events).
• Familiarity with Vite, shadcn/ui, Tailwind CSS, and React Router
• Experience setting up CI/CD with GitHub Actions and modern deployment platforms (Vercel or similar).
• English — B2+ (working proficiency required for client communication).

Send us your CV — we'll be happy to work together!

Gypsy Collective is looking for an Accountant to build and maintain financial dashboards in Tableau. This role is focused on Xero accounting, payments, reconciliations, and month-end close, with gradual handover of full accounting responsibilities.

Responsibilities:

• Own and maintain accounting in Xero.
• Manage AP / AR processes and execute payments (banks, cards, PSPs, crypto).
• Control cash balances across bank accounts and payment systems.
• Perform bank and payment reconciliations.
• Handle revenue recognition and affiliate balances (accruals & settlements).
• Lead month-end close and ensure data accuracy.
• Review and maintain the existing reporting framework in Xero.
• Document and improve accounting processes and policies.
• Monitor financial data consistency and identify discrepancies.
• Gradually take over the full accounting cycle and reporting structure.
   

Requirements:

• 2–4+ years of experience in accounting or finance.
• Hands-on experience with Xero (or QuickBooks / similar accounting systems).
• Strong knowledge of AP / AR, reconciliations, and month-end close.
• Experience working with payments (banks, PSPs, payment providers; crypto experience required).
• Understanding of revenue recognition and accrual accounting.
• Advanced Excel or Google Sheets skills.
• Experience working with international financial operations or multi-bank environments.
• Ability to work independently and take ownership of accounting processes.
• Strong attention to detail and structured approach to work.
• English Intermediate+.
   

Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We are looking for a proactive Marketing Specialist with 1.5+ years of experience to help grow Yourmodule.com - a no-code mobile app builder for small businesses (beauty, education, tourism, services).

This role is focused on lead generation, funnels, and real growth impact.

What you’ll do

• Build and manage lead generation campaigns (Google Ads, Meta, LinkedIn, etc.)
• Create and optimize marketing funnels (landing pages, email flows, onboarding)
• Improve conversion rates across the full funnel
• Work with content and creatives for acquisition campaigns
• Launch and test new channels and hypotheses
• Support SEO and AI visibility initiatives
• Analyze performance and make data-driven decisions

What we’re looking for

• 1.5+ years of experience in marketing (SaaS is a strong plus)
• Strong understanding of lead generation and funnel building
• Hands-on experience with paid ads / landing pages / email marketing
• Experience with analytics tools (GA4, etc.)
• Ability to work independently and take ownership
• English: Upper-Intermediate or higher

Nice to have

• Experience in B2B or SMB SaaS
• Understanding of no-code / mobile apps / digital products
• Experience with marketing automation tools
• Basic SEO knowledge

We are ready to consider candidates for full-time or hourly employment.

What we offer

• Fully remote position
• Work on a fast-growing SaaS product
• Real ownership and impact on growth
• Opportunity to grow into a Growth / Product Marketing role
• Flexible working hours

If you care about results, growth, and building something real - let’s talk 🚀

We are seeking a talented Talent Acquisition Specialist (HR) with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!
 

Responsibilities

• Assist in the hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success
   

Requirements

• 2+ years of relevant full-cycle recruiting experience
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities
   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

We are looking for a talented Blockchain Engineer to design, develop, and maintain internal platforms, with a primary focus on backend development using Node.js.

In this role, you will also contribute to front-end features and blockchain-integrated systems. You will be responsible for building scalable services, integrating Web3 technologies, and supporting workflows for decentralized applications.

Responsibilities:

• Design and develop backend services using Node.js
• Integrate blockchain/Web3 technologies into existing systems
• Build and maintain scalable APIs and microservices
• Collaborate on front-end features when needed

• Ensure performance, security, and reliability of applications

   

Requirements:

• 5+ years of experience in software development
• Strong experience with Node.js
• Experience with blockchain technologies (Ethereum, smart contracts, Web3.js, etc.)
• Understanding of decentralized applications (dApps)
• Experience with REST APIs and microservices architecture

• Basic front-end knowledge (React or similar)

   

Nice to have:

• Experience with Solidity
• Experience with DeFi / NFT projects

• Familiarity with cloud platforms (AWS, GCP)

   

We offer:

• Remote-friendly environment
• Competitive compensation
• Work on innovative Web3 products

We are looking for an account farmer with recent hands-on experience who can work with ready-made accounts and prepare them for launching advertising campaigns.

Responsibilities:

• Purchasing ready-made accounts from trusted shops
• Building account setups (social profile + ad accounts)
• Linking payment cards
• Preparing and delivering fully ready-to-use setups to media buyers

Requirements:

• Recent practical experience as an account farmer
• Strong understanding of Facebook account structure (BM, Ads, profiles)
• Experience with anti-detect browsers (AdsPower or similar)
• Ability to quickly and accurately build working setups
• Experience in purchasing accounts and identifying high-quality ones

Expected performance:

• ~4 ready setups per day
• Low ban rate at the start

Conditions:

• Salary: ~$400 (negotiable based on experience)
• Remote work
• Fast hiring process

We are looking for a JavaScript Engineer with a strong background in AdTech, specifically with an understanding of DSP/SSP ecosystems.

You will join an in-house product team working on building a custom Demand-Side Platform (DSP) with bidding agents. This role requires both hands-on engineering skills and a solid understanding of AdTech architecture, protocols, and real-time bidding systems.

What You’ll Do

• Contribute to the architecture and development of a custom DSP platform
• Design and implement bidding agents for real-time ad auctions (RTB)
• Work with high-load, low-latency systems
• Collaborate on system design decisions and AdTech integrations
• Optimize performance and scalability of bidding logic
• Help shape best practices and technical direction of the product

Requirements

• Strong experience with JavaScript / TypeScript (Node.js)
• Proven background in AdTech
• Understanding or hands-on experience with:
  • DSP / SSP systems
  • RTB (Real-Time Bidding) ecosystem
  • OpenRTB protocol (or similar)
• Experience building high-load, distributed systems
• Solid understanding of system design and architecture
• Ability to work independently and take ownership

Nice to Have

• Experience building or scaling DSP platforms
• Knowledge of bidding strategies / optimization algorithms
• Experience with:
  • Kafka / RabbitMQ
  • Redis / NoSQL databases
  • Docker / Kubernetes
  • Cloud platforms (AWS / GCP)
• Background in performance optimization and low-latency systems

What We Offer

• Work on a complex in-house AdTech product
• High level of ownership and influence on architecture
• No посредників — direct impact on the product
• Flexible working format

GrowthPlan

Ukrainian startup producing video ad creatives for fast-moving US DTC brands — clients like Ridge and Gut C. Every creative is AI-produced and human-edited, built on deep customer research. Our clients get ready-to-run ads without touching a tool or writing a brief.

You'll take briefs from our Creative Strategist and turn them into polished, performance-ready video ads with the help of AI generation tools.

• You produce AI video ads that top US DTC brands actually run — real budgets, real performance pressure, real learning
• Small, senior team — your ideas get heard and your work gets seen
• No corporate layers — direct collaboration with strategists, writers, and production specialists

What You'll Do

• Receive briefs and execute the full production cycle start to finish
• Generate and edit AI video content into conversion-ready creatives
• Own pacing, captions, sound design, and all post-production
• Optimise final cuts for platform — Meta, TikTok, YouTube
• Implement feedback fast and stay on schedule

What We're Looking For

• Experience editing performance video ads, strong portfolio
• Proficient in CapCut, Premiere Pro, or After Effects
• Comfortable with AI generation tools — Kling, Veo, Nanobanana and others
• Fast, clean output — quality without slow turnarounds
• Self-directed, takes ownership, communicates clearly

What We Offer

• Full access to AI tools, software, and structured training
• Remote, Mon–Fri 10:00–19:00 
• Paid vacation, sick leave, equipment and software covered

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

We are looking for a GameDev to join our amazing team and participate in creating an iGaming project!

Main requirements:

• Bachelor’s Degree in Computer Science or Information Systems or equivalent work experience
• Good OOP knowledge
• Fluency in English (written and spoken)
• TypeScript, JavaScript, PIXIJS
• Up-to-date with the latest gaming trends, techniques, best practices and technologies
• Ability to solve problems creatively and effectively
• Excellent computer skills
• Must have experience using version control systems such as GIT
• A wide knowledge and understanding of computer games
• Creativity and imagination
• A logical approach to problem-solving
• Good teamwork and communication skills
• Flexibility and adaptability
• The ability to work under pressure and meet deadlines
• Patience and attention to detail

• Willingness to keep up with industry developments and learn new skills

   

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. As long as you have the Internet and your travel nomad lifestyle doesn’t affect the work process (you meet all deadlines and are present at all the meetings), you’re all set.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

🧘‍♂️ Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and a flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, play & relax rooms for those who visit the office.

Did we catch your attention?

Join us on this exciting journey! We’re eager to grow and evolve together with you!

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation

Description

As the Business Analyst for the Data Platform, you will be the vital link between our business stakeholders and the technical engineering team. You will be responsible for translating high-level business goals into clear, actionable requirements that will shape the development of our new analytics dashboards. Your work will ensure that the final product is not just technically sound, but that it delivers meaningful and impactful insights to the business.

Requirements

Required Skills (Must-Haves)

– Business Process Analysis: Proven experience in analyzing and documenting complex business processes.
– Requirements Engineering: Strong skills in writing clear and concise user stories and requirements documents.
– Data Literacy: Good understanding of database (DB) concepts, schemas, and data relationships.
– SQL: Basic to intermediate SQL skills for data exploration and validation.
– BI Knowledge: Familiarity with Business Intelligence (BI) concepts and experience working on BI or data warehousing projects.

– Hands-on Tableau Experience: Ability to build proof-of-concept reports and perform data exploration directly in Tableau.

Nice-to-Have Skills:

– Agile Certification: Formal certification in an Agile methodology, such as Certified Scrum Product Owner (CSPO).
– Data Governance Familiarity: Understanding of data governance principles.

– Proficiency in GenAI tools usage.

Job responsibilities

– Requirements Gathering: Lead workshops and interviews with business stakeholders to elicit, analyze, and document business requirements
– Translate to Technical Needs: Convert business needs into clear user stories and functional specifications for the data engineers and BI developer.
– Data Mapping & Analysis: Create source-to-target mapping documents and use SQL to explore source data, validate business rules, and ensure the technical team understands the data’s context.
– Dashboard Collaboration: Work closely with the BI Developer to design intuitive and effective Tableau dashboards that directly address the defined business questions.
– Facilitate Communication: Act as the primary communication bridge, ensuring there is a shared understanding between all project members and stakeholders.

– Collaboaration with Architect defining solution architecture and specifications

– Work closely with PM/Scrum master supporting Sprints/PIs plannings

In a partnership with one of global consulting companies, we’re looking for a Senior Software Engineer in Test (SEiT) to join the Recommendations department within the company. The company is increasing personalisation for our audiences and continuing to offer an incredibly varied range of content across multiple platforms. On TV, Mobile, Web & Voice platforms spanning genres such as comedy, drama, news and more, the role of our Recommendations department is to provide audiences with content that is relevant and personalised, from well-known company brands.

The Lead SEiT will be engaged in all aspects of the software development lifecycle, including architecture, design, specs, tests, development and delivery. As a testing advocate, you will review new features, write test plans and pair with developers. This is primarily a back-end testing role, with a heavy emphasis on the validation of recommendation model pipelines.

Responsibilities of the role

We are looking for a strong collaborator who can lead testing in our Broad Catalogue and Content & Popularity teams. The position requires a self-motivated individual who has mature communication skills and is willing to own testing responsibilities across multiple teams.

• Provide testing for a team serving recommendations at scale, including:
• Data integrity tests such as schema validation, null checks, recommendation count limits and duplicate detection.
• API tests such as checking functionality, reliability and performance of recommendation systems.
• Promote a culture of quality within the team - providing Test representation during discovery, requirement gathering, estimations etc.
• Collaborate with peers to improve the team’s software development methodologies such as pairing, code & documentation reviews and continuous delivery.
• Lead the definition and execution of suitable Test approaches based on the needs of the product and our audience.
• Write and maintain automated tests in continuous deployment pipelines.
• Explore methods for testing machine learning algorithms, pipelines and data quality.
• Lead the troubleshooting of issues, identify the underlying cause and collaborate on a fix with other teams.

 Essential skills

• Experience working in a multi-discipline Agile team.
• Python coding experience.
• Experience with AWS services.
• Experience with automated testing frameworks.
• Experience writing automated API tests.
• Pairing and performing code reviews.

Desired skills, but not essential

• Data analysis experience using pandas, PySpark or equivalent tools.
• Experience of machine learning and/or artificial intelligence.
• Experience with load and performance testing.
• Ability to explain complex technical ideas to a non-technical audience.
• Aptitude to learn new technologies and explore new ways of working.

Tools & Technologies we use:

• Languages: Python, including pyenv for version management and Poetry for package & dependency management.
• Load testing: Gatling
• Cloud: AWS
• Version Control: Git & GitHub
• Deployment: CodeBuild, CodePipeline, Continuous Integration / Continuous Deployment (CI/CD).
• Database: DynamoDB, Redis
• ML/AI: Machine Learning Operations, AWS SageMaker
• Stream-Processing: Apache Airflow, Beam, Kafka, Flink

✨ Join Win Media as a Account Manager – Make Every Player Feel Like a Star! 
 

At Win Media, we believe that success in iGaming is built on strong relationships 🎯. Our Account team ensures that the most valuable players feel appreciated, understood, and engaged. If you’re empathetic, detail-oriented, and passionate about delivering top-class service — this role is for you!
 

📌 About the Role
We are looking for a dedicated Account Manager (evening & weekend shifts) to join our team. 🕕🌙
Your mission will be to keep our players happy, loyal, and profitable through personalized communication, proactive care, and exceptional service.

Schedule: Shift-based
Location: Fully remote 🌍 or Warsaw office 🏙️
 

🛠️ Responsibilities

📧 Handle daily written communication with players (email, WhatsApp, Telegram)
💌 Write at least 40+ personalized messages per day to maintain strong connections
🎯 Achieve KPIs for VIP Retention, Avg. Deposit Count, Avg. Deposit Sum
🔄 Reactivate inactive players and build long-term loyalty
🤝 Collaborate with Support and Payments teams to resolve VIP issues quickly
📝 Maintain daily reports on activities and results
 

✅ Requirements
🌍 2+ years in Customer Support / Account Management OR 1+ year as a VIP Manager
🎲 Experience in the iGaming / Casino industry is a must-have
🗣️ Advanced written English
➕ German or French language skills are a huge advantage and will increase salary
🧠 Strong emotional intelligence: ability to handle negativity, show empathy, and adapt communication style

👤 The Ideal Candidate

Has prior experience as a VIP Manager or Customer Support in online casinos
Fluent in English (Advanced) and ideally one more language (German/French) 🌍
Empathetic, responsible, hardworking, with excellent communication and problem-solving skills
Understands casino mechanics, including bonus systems 🎲
Thrives in a fast-paced, player-first environment

🎁 What We Offer

👥 Join a professional team with a strong vision and support system
🚀 Career growth with the potential to lead the VIP Department in the future
🏙️ Flexible work setup: remote or from our Warsaw office
🌴🤒 Paid vacation and sick leave
💻 Modern equipment to ensure smooth workflow
🎉 Fun company culture with gifts for holidays and birthdays

✨ Let’s win together with Win Media! ✨

✨ Join Win Media — Shaping the Future of iGaming Products! ✨
 

At Win Media, we build innovative solutions that drive success in the iGaming industry 🎯.
By combining strategic thinking 💡, data-driven decisions 📊, and creativity 🎨, we create products that engage players, grow revenues, and set new industry standards 🚀.

We’re now looking for a Finance Manager to join our fast-growing product team!
This role suits a proactive, detail-oriented professional who can independently manage financial operations and is ready to grow into a Head of Finance position. 💪
 

📌 About the Role

As a Finance Manager, you’ll be responsible for daily financial operations, payment management, budgeting, and reporting.
You’ll play a key role in ensuring accuracy, efficiency, and transparency in all financial processes while supporting media buying and marketing teams.
 

🛠️ Responsibilities

• Manage payments and cash flow 💰
• Oversee operational financial infrastructure — wallet and account replenishment, payment processing
• Budgeting: preparation, planning, and control of actuals
• Prepare financial reports (P&L, budgets, forecasts)
• Ensure transaction accuracy and proper documentation
• Collaborate with internal departments and external vendors
• Support accounting and planning for Media Buying and other marketing teams
• Optimize financial processes and improve operational efficiency
   

✅ Requirements

• 3+ years of experience in finance or accounting
• Strong command of Excel / Google Sheets
• Solid understanding of P&L and cash flow management
• Experience with payment systems (bank / crypto / PSP)
• Understanding of marketing costs, budgeting, and media spend control
• Intermediate English (spoken and written)
• Experience in the iGaming industry will be a huge plus 🎰
   

🎯 We Offer

• 💼 Opportunity to build and optimize financial processes from scratch
• 🌍 Flexible remote or hybrid work format
• 🚀 Career growth path toward Head of Finance
• 💰 Competitive compensation package
• 🤝 Supportive and professional team environment
   

✨ At Win Media, we don’t just build products — we build success.
Join us and become part of a team that moves fast, grows boldly, and plays to win! 🏆