Jobs at Djinni

📍 Location: EU-based
💼 Cooperation type: Full-time
🧭 Work format: Remote

We’re looking for a skilled PHP Team Lead who's passionate about building reliable backend systems, enjoys working on high-load, scalable architectures, and is ready to lead a team of backend engineers while helping drive our product's performance and stability.

Our day-to-day backend stack includes: PHP, Symfony, MySQL, PostgreSQL, Redis, RabbitMQ, REST APIs, PHPUnit.
 

About us:
Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 5 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top tech partners, including Meta, LinkedIn, Google, Snapchat, and TikTok to provide advanced tracking capabilities.
 

Key tasks:

• Lead and develop the team, including hiring, onboarding, performance reviews, and professional growth.
• Manage task and resource allocation, prioritization, and day-to-day team operations.
• Track team performance, provide regular feedback, and ensure predictable delivery.
• Foster collaboration and continuous improvement, while proactively managing risks, blockers, and dependencies. 
• Develop new user-facing features.
• Optimize the application for maximum speed and scalability.
• Participate in code reviews and architecture decisions.
• Write functional tests.

Your background:

• 5+ years of active experience with PHP, with a strong understanding of the latest versions.
• Strong knowledge and practical experience with Symfony Framework (3+ years).
• 2+ years of experience in a Team Lead / management position.
• Experience with API-based systems (REST, RPC).
• Significant experience with high-load databases.
• Experience with SQS/RabbitMQ or similar technologies.
• Experience with Redis/Memcache or similar technologies.
• Experience writing unit and functional tests.
• Experience with Docker configuration.

We offer:

• Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere.
• Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Educational support: Invest in your self-development through a dedicated training and professional growth budget.
• Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life.
• Health support: Feel secure with full coverage for Sick Leave and a dedicated medical insurance budget that prioritizes your health.

Excited to join us? Submit your CV and let's get started!

We’re looking for a Tech Art Auditor to join our team and work at the intersection of art, 3D, and generative AI.

For which tasks (responsibilities)?

• Review AI-Generated Content – Assess AI-created visuals and provide feedback to improve quality.
• 3D Editing (Blender) – Adjust models, refine shading, and optimize low-poly assets.
• 2D Asset Creation – Edit images and create game-ready assets.
• AI Tools & Workflows – Utilize generative AI tools to develop and enhance assets.
• Bonus: Basic Code Knowledge – A plus if you have an understanding of scripting or automation.

What kind of professional are we looking for?

• Experience using Blender for model editing, shading, and optimization.
• Skills in 2D image editing and asset creation.

• Familiarity with generative AI tools for art and asset production

   

What is important for us in a person?

• Strong attention to detail with the ability to critique and refine assets.
• A passion for casual and mid-core mobile games.

• Bonus: Basic understanding of code.

   

Why do we enjoy working here?

• Be part of AI-driven innovation in game ad creation.
• Work in a fast-paced, creative environment.
• Gain valuable experience in 3D, 2D, and AI-driven art production.
• Grow and develop in the tech art field.
•  

What are the conditions and bonuses?

At the company, we prioritize both personal well-being and professional growth. We offer:

1. 20 vacation days annually, allowing you time to rest and recharge.
2. 10 sick days per year, ensuring you have the support you need when unwell.
3. A fully remote position, giving you the flexibility to work from anywhere.
4. The opportunity to be part of a high-impact project that is transforming the gaming industry through AI-driven solutions.

About the Role

The company is seeking a highly creative and experienced Creative Producer specializing in Playable Ads to join its dynamic team. This role is pivotal in driving user acquisition and engagement through innovative and high-performing playable ad experiences. The ideal candidate will have a strong background in mobile game development, a deep understanding of playable ad mechanics, and a proven track record of delivering successful creative campaigns. This is a remote position, offering the flexibility to work from anywhere.

Responsibilities

• Lead the end-to-end production of playable ads, from concept to execution, ensuring high quality and performance.
• Collaborate with marketing, design, and development teams to brainstorm and develop innovative playable ad concepts.
• Manage external vendors and agencies, overseeing the production process and ensuring timely delivery.
• Conduct A/B testing and analyze performance data to optimize playable ads for maximum impact and ROI.
• Stay up-to-date with industry trends, best practices, and emerging technologies in playable ads and mobile gaming.
• Develop and maintain a library of playable ad assets and templates.
• Provide creative direction and feedback to designers and developers to ensure alignment with brand guidelines and marketing objectives.

• Present playable ad strategies and performance reports to stakeholders.

   

Requirements

• 3+ years of experience in creative production, with a focus on playable ads in the mobile gaming industry.
• Proven track record of developing and launching successful playable ad campaigns that drive user acquisition and engagement.
• Strong understanding of mobile game mechanics, user experience (UX), and monetization strategies.
• Proficiency in project management tools and methodologies.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and collaboratively in a fast-paced, remote environment.
• Experience with A/B testing and data-driven creative optimization.

• Familiarity with creative tools such as Figma, Adobe Creative Suite, Unity, HTML5, and JavaScript is a plus.

   

About the Company

The company is a leading mobile gaming company dedicated to creating engaging and immersive experiences for players worldwide. With a portfolio of top-charting games, the company is committed to innovation, creativity, and pushing the boundaries of mobile entertainment. The company fosters a collaborative and dynamic work environment, offering opportunities for growth and professional development.

We are looking for an experienced and detail-oriented Quality Assurance Engineer to join our team. If you have a background in software testing and a passion for delivering high-quality products — we’d love to hear from you!

Key Responsibilities

• Create and execute test plans and test cases.
• Review requirements and designs, providing clear and timely feedback.
• Identify, document, and track bugs with detailed reports.
• Work closely with the development team while maintaining an objective QA perspective.
• Monitor all stages of the development process to ensure quality standards are met.
• Maintain clear documentation of testing results and quality metrics.

Requirements

• Proven experience as a QA Engineer.
• Good understanding of QA methodologies, tools, and best practices.
• Experience writing test plans and test cases.
• Strong skills in documenting and troubleshooting issues.
• Ability to work full-time and collaborate with cross-functional teams.
• Experience using AI tools (such as ChatGPT, Claude, or similar) to optimize QA workflows, improve test coverage, and increase productivity.

If you’re a motivated QA Engineer looking to join a dynamic team and make an impact — apply now! 🚀

NexaPay (nexapay.one) is an Estonian fintech company in the payments space. Our payment gateway allows merchants to accept Visa, Mastercard, Apple Pay and Google Pay, and receive settlement in USDC. We work with B2B clients worldwide.

We're scaling and looking for a developer who can build high-quality web interfaces fast, making active use of modern AI development tools. We need someone who can take an idea to a working, well-designed product in a short time — and who genuinely understands what they're building.

What you'll do
— Build and develop the company's websites and landing pages, from mockup to production
— Create internal interfaces and panels for the team
— Maintain, improve and update existing pages and functionality
— Test ideas quickly: build prototypes and take the successful ones to completion
— Own the quality: responsiveness, load speed, correct behaviour across all devices

What matters to us
— A strong sense of modern UI/UX: you build interfaces that look polished and expensive, not templated. This is a key requirement
— Portfolio required: live links to websites or interfaces you've built
— Confident use of AI development tools (Claude Code or similar) — and a clear sense of where they can be trusted and where your own review is needed
— Real understanding of code, not just generation: project structure, working with repositories and Git, deployment, reading and editing existing code, a working grasp of backend and APIs
— Experience with a modern frontend stack (React/Next.js or similar)
— English at B2+: documentation, tools and part of our communication are in English
— Independence: the ability to take a task, see it through, and propose a better solution
— Attention to detail: this is fintech, where accuracy and reliability matter more than speed

Nice to have
— Experience in fintech, SaaS or with payment integrations
— Basic understanding of web application security
— Experience working with analytics and SEO requirements at the markup level

Hiring process
Portfolio review → interview → a test task

Schedule
Full-time, 9:00–19:00 Estonian time (EET), fully remote.

What we offer
— Competitive compensation, paid in crypto
— Fully remote work
— Freedom in technical decisions and a fast cycle: your changes reach real clients immediately
— An international fintech product that's actively scaling
— Room to grow with the company

Send your CV along with links to 2–3 things you've built — that matters more to us than formal experience.

Limit Form | Warsaw, Poland (Wola) | Office-based initially, hybrid after onboarding

About the company

Limit Form is an interior design and architecture studio based in Warsaw. We create individual design projects for houses, apartments, and commercial spaces, working with clients who value quality, aesthetics, and a professional approach.

We are looking for an experienced Sales Manager who can identify client needs, communicate the value of our services, negotiate effectively, and turn opportunities into successful deals.

Responsibilities

• Handle inbound leads and qualify potential clients.
• Conduct phone calls to identify client needs and assess their requirements.
• Present the company's interior design and architectural services online and in person.
• Arrange and conduct client meetings.
• Prepare commercial proposals and follow up with potential clients.
• Lead negotiations, handle objections, and close deals.
• Proactively reach out to potential clients and work with cold leads.
• Build and maintain long-term client relationships.
• Manage the sales pipeline and client database in Bitrix24 CRM.

• Monitor individual KPIs and sales performance.

   

Requirements

• 2–3+ years of experience in sales.
• Proven experience selling services or products with a high average transaction value.
• Strong negotiation, presentation, and closing skills.
• Ability to identify client needs, communicate value, and handle objections effectively.
• Willingness to work with both inbound leads and cold outreach.
• Polish proficiency at B2–C1 level (required).
• Confident user of CRM systems, Google Docs, and Excel.
• Strong communication skills, initiative, and a results-oriented mindset.

Nice to have:

• Experience in real estate, construction, interior design, or architecture.
• Experience working with affluent clients or selling premium services.
• English proficiency at B1–B2 level.

What we offer

• Base salary: PLN 4,700 gross + commission based on profit.
• Potential earnings after onboarding: PLN 8,000–12,000 net, depending on sales performance.
• Monday to Friday, 09:00–18:00.
• First 1–2 months: working from our office in Warsaw, Wola.
• Hybrid work opportunities after successful onboarding.
• Transparent KPIs and the opportunity to influence your income through individual results.
• A high-quality service offering in the interior design and architecture sector.
• A professional team and opportunities for career development.
• Modern working tools, including Bitrix24 CRM.

Who we are looking for

We are looking for a proactive sales professional who knows how to build trust, understand client needs, confidently present premium services, and guide negotiations towards a successful deal.

You are comfortable with outbound sales, take ownership of your pipeline, and understand that strong results come from consistent activity and effective communication.

If you are an experienced sales professional looking for an opportunity to grow in the interior design and architecture industry, we would be happy to hear from you.

Apply with your CV and join Limit Form!

Phenomenon Studio is a boutique product design and development agency founded in 2019. We work with teams who’ve outgrown what they’ve built — from venture-backed startups to established market leaders — and own the work end to end: strategy, design, development, and post-launch.

The team of 70+ senior specialists is based in Europe, with entities in the USA, Estonia, and Switzerland, serving SaaS, Fintech, Healthcare, and EdTech. Across 120+ launches, clients have raised $500M+. Phenomenon is HIPAA-compliant, Nielsen Norman Group UX certified, and a Webflow Experts partner, holding a 5.0 rating on Clutch — and most clients come back for a second project.

We’re looking for a Senior Product Designer who treats a brief as a hypothesis rather than a specification.

Advantages of the role

• You own complex projects end to end. You don’t just do one part of someone else’s plan — you find the problem, decide what to do, and take responsibility for the result
• You’ll talk directly with the client to understand their needs and expectations, then present your solutions and stand behind them
• We submit product work to awards that judge the thinking, not the surface — Red Dot, UX Design Awards
• A design community of 30+ designers who give honest feedback, share second opinions, and help you think through decisions — people who’ve been in your shoes
• You’ll have a personal mentor to support you. Down the line, you’ll get to be that person for someone else

Requirements

• 5+ years of commercial product design experience, a substantial part of it in an agency or outsourcing setup
• Ability to take a project from 0 to 1 as the only designer on it
• Experience across both web and mobile products (iOS, Android)
• Strong visual craft — work that carries a brand and holds up in use, not just structurally sound layouts
• Experience optimising user journeys against metrics: engagement, conversion, retention
• Experience with UX research and behaviour analysis tools (Hotjar, Amplitude, Google Analytics, etc.)
• Proficiency in Figma (tokens, components, variables, auto-layout)
• Proficiency in modern AI tools for building live demo prototypes and products — Claude Code, Cursor, and similar — and using AI in your workflow without losing quality
• Strong spoken English (B2+ level). You’ll run calls, present and defend solutions, and handle client disagreements directly, alongside the PM.
• A case showing measurable impact on product metrics — required, either in your cover letter or already in your portfolio

What the role actually asks of you

• Identifying the real problem, even when it’s not what the client originally asked for — and being able to explain its importance.
• Adapting the process to the project instead of running the framework to the end
• Identifying the outcome your work should produce, and how anyone would know you met it
• Deciding without complete information — judging business, tech, and budget factors yourself, and acting on it
• Explaining the reasoning behind your solutions to the client, not just presenting layouts

This role is probably not a fit if

• Your answer to “why is it built this way?” is “that’s what the client / PM / Lead asked for”
• You need a detailed PRD or spec before you can start working
• You pass decisions upward instead of bringing a recommendation and the reasoning behind it
• Your case studies show only deliverables — flows, wireframes, a design system, not your reasoning, decisions, or the results.

What we offer

• Remote work format and flexible schedule
• Autonomy in work, opportunity to build processes, and grow within the company
• Individual development plan and annual performance review
• Workshops and playgrounds for continuous learning
• Compensation for subject-matter training
• Corporate English classes
• Access to IT Loyalty Club
• Accounting support
• 18 working days of annual leave
• 7 working days of sick leave and 7 working days of unpaid leave
• All national public holidays off

Recruitment process: Recruitment interview — Technical interview — Final interview

About the Role

We are looking for a Senior Azure Cloud Engineer to join a large-scale modernization project focused on transforming legacy .NET services into a modern, cloud-native architecture using .NET 10, Microsoft Azure, and Azure Kubernetes Service (AKS).

The project involves extensive refactoring of the XiO Cloud platform, with a strong emphasis on code quality, architectural consistency, infrastructure reliability, and efficient software delivery.

In this role, you will combine hands-on engineering with technical leadership, taking ownership of code reviews across application development, Infrastructure as Code, and CI/CD pipelines. You will work closely with engineers of different experience levels, ensuring that implementations follow established architectural patterns, engineering standards, and security practices.

A significant part of the role will involve reviewing complex pull requests, identifying potential risks, and providing constructive technical guidance to the development team.

Key Responsibilities

• Conduct thorough technical reviews of complex pull requests covering .NET/C# application code, Terraform infrastructure, and CI/CD pipeline configurations.
• Ensure code quality, technical correctness, architectural consistency, and adherence to established engineering standards.
• Review Terraform configurations, module structures, state management practices, and infrastructure changes to identify potential risks.
• Evaluate GitHub Actions workflows, deployment configurations, and automation processes for reliability, security, and maintainability.
• Identify infrastructure drift, security vulnerabilities, breaking configuration changes, and potential deployment issues before production releases.
• Contribute to the improvement and standardization of Terraform conventions, reusable modules, and CI/CD practices.
• Mentor engineers through constructive code review feedback, technical discussions, and pair programming.
• Participate in hands-on development and maintenance of .NET services, Azure infrastructure, and deployment automation.
• Support the modernization and migration of legacy .NET services to .NET 10 running on Azure Kubernetes Service.
• Leverage AI-assisted development tools to support engineering productivity and code review processes.

Requirements

• 7+ years of professional software engineering or cloud engineering experience, with strong hands-on expertise in Microsoft Azure.
• Advanced Terraform expertise, including Infrastructure as Code, reusable module design, state management, infrastructure planning, and code review.
• Strong experience with GitHub Actions, including reusable workflows, self-hosted or managed runners, secrets management, OIDC authentication, and environment-based deployment controls.
• Solid experience with Continuous Integration and Continuous Deployment (CI/CD), including deployment automation and release management using Octopus Deploy or comparable tools.
• Strong working knowledge of C# and .NET, with the ability to review application code, identify implementation issues, and evaluate compliance with architectural standards.
• Hands-on experience with Kubernetes and Azure Kubernetes Service (AKS), including deployment, configuration, and troubleshooting of containerized applications.
• Experience reviewing complex pull requests across application code, cloud infrastructure, and CI/CD pipelines.
• Good understanding of cloud security practices, including Azure Key Vault, managed identities, access management, and logging and retention requirements.
• Ability to identify infrastructure drift, configuration inconsistencies, security risks, and deployment-related issues.
• Experience working with AI-assisted development tools and reviewing AI-generated code.
• Strong understanding of software engineering best practices, maintainability, code quality, and architectural consistency.
• Experience mentoring engineers, providing constructive code review feedback, and promoting consistent engineering standards across teams.
• Strong analytical, problem-solving, and communication skills, with a detail-oriented and collaborative approach to engineering.

Looking for Senior Rust Backend Engineer 

⚾️ Technology: Rust, Async Rust, PostgreSQL, Ethereum/EVM, RPC, Blockchain Event Indexing, Smart Contracts, Transaction Signing, Solidity, Distributed Systems, Docker/IaC

⚾️ English: upper intermediate/fluent

⚾️ Duration:  long-term

⚾️ Assignment: full-time

⚾️ Location: Europe

⚾️ Timezone: Partial overlap with PST
 

Responsibilities

Develop and maintain backend services in Rust for lending and repayment logic.
Integrate with Ethereum-compatible networks: track on-chain events, send transactions, handle confirmations and chain reorganizations.
Build accounting-grade data storage with a full audit trail.
Match blockchain activity against internal and banking records.
Work with transaction signing, key management and access control.
Build APIs for several user types with separate authentication.
Own monitoring and production support for your services.
 

Must have

Hands-on blockchain experience (critical): commercial experience building backend systems that interact with Ethereum or other EVM chains, including RPC, event indexing, transaction lifecycle, signing and smart-contract integration.
Candidates without real production experience here will not be considered.
7+ years in commercial software development, including at least 2–3 years of Rust in production.
Async Rust, concurrency, and a solid understanding of how distributed systems fail.
Strong PostgreSQL: data modelling, migrations, transactional integrity.
Experience with financial systems where precision matters: payments, ledgers, billing, accounting.
Strong testing culture.
Good written English, including the ability to explain technical decisions clearly.

Nice to have

Solidity: reading and reviewing smart contracts.
Account abstraction / smart wallets.
Key management and signing infrastructure.
TypeScript / React basics.
Infrastructure as code, self-hosted environments.
Background in lending, payments or payroll.

We're looking for a Principal/Staff Software Engineer to build and own the autonomous AI agent systems behind an early-stage healthcare AI startup, starting from scratch. You'll design and ship agent harnesses, tool calling, MCP integrations and multi-turn routing infrastructure for agents that carry out full clinical tasks in large healthcare settings. This is a hands-on individual contributor role. The Staff/Principal title reflects the maturity and ownership expected, not people management. The company wants builders and problem solvers with real intellectual horsepower, people who like hard, open-ended problems and want to own them end to end. You'll work in Python and modern systems languages, on distributed systems that have to be reliable, auditable and safe in a clinical context. It's a rare chance to shape the core technical foundations of a 01 product alongside a very strong engineering team.

Details:
Schedule: Full time
Location: Remote (Europe)
Start: ASAP
Duration: Long-term
English: Fluent
Type of collaboration: B2B Contract or Internal Employment (via EOR in any EU country)

About the project:
The project is a stealth, well-funded healthcare AI startup at the pre-seed, 01 stage. It is building autonomous agents that take on full doctor tasks in large healthcare settings. The founders are experienced engineering and healthtech leaders with two healthtech unicorns on their track record. Trials with healthcare partners are already running, and more are on the way. The engineering team has 11 people and is growing, with backgrounds from companies like Google Zurich and NVIDIA and universities like Oxford and TUM. The culture is built around strong IC engineers with good principles who move fast, own their systems and ship to real users.

You have:

• Current or recent role as Principal, Staff or Senior Engineer (ML/AI, Software, Backend or Platform)
• Proven 01 engineering experience: you've built a product or platform from scratch
• Hands-on experience building AI agents, tool calling or multi-turn routing systems and shipping them to production
• Strong Python skills and experience with distributed systems at scale
• A track record at top tech companies, leading AI labs or well-known AI-native startups that run AI at scale
• Recent hands-on coding, not only architecture or management
• A stable career history with meaningful tenures
• Based in Europe
• Nice to have: a degree in Math, Physics or Computer Science from a top university (e.g., Oxford, Cambridge, TUM)
• Nice to have: advanced agent-infrastructure experience (custom agent harnesses, MCP, routing, prompt management)
• Nice to have: a Data Science or Machine Learning background
• Nice to have: experience with Rust, Go or TypeScript
• Nice to have: healthcare domain experience, including compliance (e.g., HIPAA/GDPR) or audit trails for ML systems

What to do:

• Design, build and own autonomous AI agent systems from scratch, end to end
• Build agent harnesses, tool-calling layers and MCP integrations that work reliably at scale
• Develop multi-turn routing and orchestration infrastructure for complex clinical workflows
• Architect the distributed backend and infrastructure for agents running in large healthcare environments
• Build auditability, safety and evaluation into agent systems so they fit a clinical setting
• Turn product needs into working systems quickly and help shape the product with the founders
• Raise the engineering bar through code quality, sound principles and pragmatic technical decisions

Interview process:
1. HR screening
2. Founder intro call
3. Coding session in python (can use AI during the coding session)
4. 1h agentic system building
5. 1h infrastructure
6. 1h product thinking
7. Offer

Team Lead — VIP Relationship & Retention

Reports to: Head of VIP Department 

Direct reports: VIP Managers, Pre-VIP Managers, VIP Chat Managers 

The Role

We're looking for a hands-on, player-first Team Lead to run our VIP service desk day to day. You'll lead a team of VIP, Pre-VIP, and Chat Managers, personally own our highest-value player relationships, and turn the retention strategy set by our Head of VIP into flawless execution — every shift, every escalation, every offer delivered right, to the right player, at the right time. If you love coaching people, solving problems live, and being the calm voice a VIP trusts when things get tense, this is your seat.

What You'll Own

• Team Leadership: hire, onboard, and performance-manage 6–8 VIP/Pre-VIP/Chat Managers — weekly 1-on-1s, monthly scorecards, real-time coaching on live interactions.
• Service Delivery: run shift rotas for 24/7 VIP coverage, allocate the player portfolio across your team, and lead the daily huddle at the start of every shift.
• Quality Assurance: sample and score 5–10 interactions per manager weekly; run monthly calibration sessions to keep the whole team's standards aligned.
• Crisis & Escalation: personally step in on account-closure threats, high-value disputes, and sensitive complaints — the senior voice VIPs get put through to when it matters.
• Tier-1 Relationships: personally manage our top 10–20 VIP accounts — birthdays, milestones, and the kind of recognition that keeps them loyal.
• Strategy Execution: translate the Head of VIP's campaign calendar into weekly team targets, and make sure every offer goes out accurately and on time.
• Voice of Customer: collect and categorize player feedback, and report themes monthly to the Head of VIP and Product team.

What We're Looking For

• Experience leading a frontline team in VIP account management, high-touch customer service, or player relations — ideally in iGaming/gambling.
• A genuine coach: comfortable giving real-time feedback, running QA calibration, and developing people, not just monitoring them.
• Calm under pressure — you can de-escalate a VIP threatening to close their account without losing your composure or overpromising.
• Operationally sharp: rota planning, SLA management, and payroll/KPI validation are second nature, not an afterthought.
• Working knowledge of responsible-gambling obligations and how they apply to VIP servicing in T1/T2 markets.
• 2+ years in a team-leadership or senior account-management role within iGaming, hospitality VIP services, or a comparable high-touch environment.

Why Join Us

• Real ownership of the player relationships that matter most to the business, with a direct line to strategic leadership.
• Competitive salary and performance-based bonus structure.
• Remote-first, internationally distributed team.
• Clear growth path — this is the operational proving ground for future Head of VIP talent.

The Role

We're looking for a strategic, data-driven Head of VIP to own the design, performance, and continuous optimization of our VIP retention program across T1 and T2 casino markets. You'll set the strategy, bring innovation, novel ideas, own the numbers, and lead through a dedicated VIP Team Leader who runs day-to-day execution. You'll spend your time on segmentation, cohort analysis, program design, and cross-functional influence, stepping into the player-facing world only for your top 10–20 Tier-1 accounts and genuine crisis escalations.

What You'll Own

• Strategic Analytics: Design and maintain our multi-tier segmentation (Mass Market / Pre-VIP / VIP) and cohort framework (Active, Churn, Reactivated, New), and deliver 7-day, 14-day, and monthly performance intelligence across every project and market.
• Program Strategy and Tactics: Own the annual VIP Retention Marketing Calendar — campaign design, offer mechanics, seasonal activations, and a structured testing roadmap.
• Retention & Reactivation: Build predictive churn early-warning capability, design win-back mechanics, and personally step in on high-stakes closure situations escalated by your Team Leader.
• Business Performance: Own retention rate, churn reactivation, NGR/deposit growth, LTV, bonus efficiency ratio, and surplus margin — and report on them monthly to leadership.
• Cross-Functional Leadership: Partner with Product, Marketing, CRM, Compliance, and Finance to keep VIP strategy aligned with the wider business, and represent the segment at board level.
• Team Leadership: Set the department's KPI framework and give strategic direction to your VIP Team Leader — who owns scheduling, coaching, QA, and the day-to-day player relationship.

What We're Looking For

• Proven track record building or scaling a VIP program in iGaming/gambling, ideally across regulated T1/T2 markets.
• Fluency with the metrics that actually run a VIP book: NGR (not just GGR), cohort-based LTV, LTV:CAC, bonus efficiency, and surplus margin.
• Experience leading through a manager layer rather than running a desk personally — comfortable setting direction and holding a Team Leader accountable to KPIs, not doing the coaching yourself.
• Strong cross-functional influence — you've shaped Product, Marketing, and Compliance decisions with data, not just requested changes.
• Working knowledge of the regulatory constraints that shape VIP marketing in T1/T2 markets (e.g. UK affordability checks, MGA/EU advertising rules, responsible gambling obligations).

🎓 Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field.
• A minimum of 3 years of experience in VIP management or a similar role, with at least 2 years in a leadership position.

🌍 Why You Should Join Us

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the iGaming industry.

Ready to take your VIP expertise to the next level? Apply now and help us redefine the VIP experience, shape the future of player engagement, and make a lasting impact in the iGaming world.

🚀 Apply today and become part of something truly special! 🚀

Join Our iGaming Team as a Head of Retention in our multi-country product iGaming company with ambitious Industry innovators with regional reach and 6+ years of successful operation. Our portfolio includes three large-scale brands successfully operating across Tier 1 geos.
We pride ourselves on attracting and valuing highly qualified professionals, enabling us to scale and succeed in new markets.

Your Mission: to drive the logic and architecture, coordinate the overall effort of user retention

• ​​Develop and implement a multi-channel overall Retention and CRM strategy for online casinos to boost customer onboarding experience, retention, engagement, and monetization.
• Identify and apply promotional mechanics that align with different user psychotypes and behavioral triggers to drive engagement, loyalty, and conversion.
• Develop, implement, analyse and manage innovative solutions to boost onboarding and retention across traditional as well as SMM, TikTok, Instagram, Messengers, LiveChat and Mobile App. instruments, mechanics and cross-departmental activities.
• Regularly plan and execute multi-channel marketing campaigns using customer segmentation and personalization.
• Analyze user behavior and activity to optimize retention strategies, research and implement relevant proven, trending or innovative product features, communications channels and formats.
• Implement relevant multi-source data collection, integration to enable live automated analysis and reporting, and data-driven decision making.
• Assess the effectiveness of and continuously improve CRM campaigns through analytics and data-driven insights.
• Coordinate SMM, or other traffic-source-specific content, implementations, integration for player onboarding, retention and reactivation, as well as recycling of multi-channel registrations, including Instagram, TikTok, Streamer and Influencers, App-Only users.
• Manage and configure the CRM platform and marketing automation tools, including customer database segmentation.
• Recruit, train, lead and mentor the Retention, Promo, CRM team to deliver the department results.
• Analyse, monitor, organise, coordinate and resolve deliverability rate of communications.
• Collaborate with Product Development, Marketing, BI and Analytics and Customer Success and Support teams to align overall retention with business goals, cross-departmental initiatives and priorities.
• Stay updated on the latest trends and innovations in the iGaming industry.
• Retention Goal Ownership: Fully understand the retention KPIs we aim to achieve (e.g. increased LTV, reduced churn, uplift in ARPU, deposit frequency, etc.) and drive structured improvements toward those goals.
• Cross-functional Supervision: Act as the central point between CRM, BI, product, and bonus engine development to ensure the continuous evolution of the retention system, backed by data and feedback loops.

Our requirements:

• 4+ years of experience as Retention Team Lead.
• In-depth knowledge and hands-on experience of Customer Journey Optimization best practices, with experience in developing and implementing testing strategies across channels, including designing and analyzing contact strategies, automation techniques/tools and customer experience optimization.
• Solid grasp of the full range of promotional tools (bonuses, gamification, rewards, challenges, etc.) and the underlying logic, including their mathematical models, economic constraints, and long-term profitability impact.
• Segment-Oriented Thinking: Skill in building and managing dynamic customer segments based on behavior, value, and lifecycle stage, and applying tailored retention strategies to each.
• Proven ability to manage a team of 4+ people and managing an international and geographically dispersed multicultural English speaking digital team.
• Expertise in developing multi-channel customer engagement strategies.
• Proven hands-on experience of implementing relevant automated Retention reporting.
• Strong knowledge of A/B testing methodologies and data-driven optimization practices.
• Ability to segment customer databases and craft personalized offers.
• Ability to manage and prioritize multiple projects simultaneously within a complex organization.

Preferred:

• Experience with Customer.io system and overall other retention instruments.
• Expertise in designing and implementing loyalty programs.
• Creative thinking and problem-solving abilities.
• English Upper Intermediate.

What we offer:
Our success depends on our talented employees who work online every single day with a sense of purpose and an appetite for progress.
 

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Rzeszów only!
Work from the office.

We are looking for a Strong Middle Automation/Manual QA Engineer to join a team developing a cloud-based enterprise integration platform (iPaaS). The product helps companies connect different systems and applications, automate workflows, and build API integrations using low-code tools, connectors, and distributed cloud services.
 

This is an on-site involvement, ability to visit office in Rzeszów is required.
 

Responsibilities:

• Develop and maintain automated tests
• Perform UI, API, integration, regression, and end-to-end testing
• Test integration of the connectors and connection flows
• Validate connector configurations, communication flows, and enterprise integration scenarios
• Test REST/SOAP APIs and back-end services
• Validate FE/BE interactions and API behavior
• Analyze logs, network traffic, and test failures
• Create and maintain test documentation
• Work closely with Software Engineers, DevOps Engineers, and Product teams
• Support CI/CD test execution
• Participate in release and regression testing
• Contribute to automation framework improvements
• Participate in performance and load testing activities
   

Requirements:

• Ability to visit office in Rzeszów
• 3+ years of Automation/Manual QA experience
• Experience upgrading or maintaining automation frameworks
• Experience with Java or Cypress or Playwright
• Experience with API testing tools (Postman, SoapUI)
• Strong understanding of FE/BE interaction and client-server architecture
• Experience working with relational databases and SQL knowledge
• Basic Linux terminal skills
• Integration testing experience
• Experience using Browser Dev Tools for debugging
• Experience writing test documentation
• Git experience
• English level – Upper-Intermediate or higher
   

Will be a plus:

• Experience with CI/CD pipelines (a strong advantage)
• Good level of understanding of HTTPS and REST fundamentals
• Experience with SOAP
• Docker experience
• JMeter or k6 experience
• XPath/XQuery knowledge
• Experience with GitHub Copilot
• Experience with cloud- or microservice-based systems
   

Our Customer offer:

• They provide all equipment
• Comfortable and fully equipped office in Rzeszów
• Competitive compensation with regular performance reviews
• Referral Bonus Program
• 18 paid vacation days per year
• 12 days of paid sick leave per year
• Extra paid leave (blood donation, marriage, childbirth, etc.)
• Fixed monthly health & wellness compensation, applicable to: medical insurance; fitness and sports activities
• Mental Health Program – company-covered psychologist consultations, with an annual coverage limit
• English, German, and Polish language courses and Speaking Clubs
• Corporate merch gifts for your special dates
• Corporate subscription to learning platforms, regular meetups and webinars
• Friendly team that values accountability, innovation, teamwork, and customer satisfaction
• Maternity leave
• Inclusive environment where everyone feels valued and treated equally. We proudly partner with VeteranHub to support Ukrainian veterans
• They are committed to supporting Ukraine and actively participate in charity initiatives

 Tech Lead / Python AI Engineer / Engineering Lead / AI Architect.

Ideally, we would like to find someone based in Western Ukraine.

Across our practices, AI experimentation is organic: agents and accelerators get prototyped, they work, and they find their way to the teams who need them.

Working is not the same as dependable, tested, hardened, properly deployed, and fit for a regulated client. Closing that distance and turning experimentation into an engineering discipline is the job.

You will build and lead our AI engineering team: you, a Senior Engineer and a DevOps Engineer, and own the path from idea to production across every asset class.

You will work with SMEs within the practices to bring prioritised pilots into products that deliver return. You will be the final technical decision-maker on what ships. Roughly two-thirds of your week will be hands-on: architecture, coding and code review. The rest will focus on direction, hiring and the operating model.
 

Key Requirements

We are looking for someone who:

• Has strong experience building and owning products, rather than only completing technical tasks within outsourcing projects.
• Has 8+ years of engineering experience.
• Has strong Python experience, including production systems where Python was the primary language.
• Has strong Azure expertise and experience with production Azure workloads.
• Has hands-on experience with AI/LLM and agentic systems.
• Has experience taking products or platforms from architecture through production and ongoing operation.
• Has a player-coach background — able to lead engineers while remaining hands-on technically.
• Has strong English and communication skills.

Has experience working with regulated environments and implementing security/governance requirements in practice.

You will not be post-technical in this role.

• Responsibilities
• Own the AI delivery operating model and the path from prototype to production — from intake and qualification through build, hardening and rollout across accelerators and client-facing IP.
• Build and lead the AI engineering team: hire two engineers, set standards, review code, unblock the team and support their growth.
• Work with SMEs across practices to design, build, deploy and maintain applications.
• Personally build, ship and harden agentic solutions and own the assets you oversee.
• Own architecture and production standards across solutions, including solution architecture, infrastructure, model selection and validation.
• Turn governance into engineering through policy-as-code, guardrails, evaluations and release gates running in the pipeline.
• Implement controls suitable for regulated clients without unnecessarily slowing down development.
• Embed AI capabilities across practices by working with automation, application engineering and consulting SMEs to create a path from prototypes to production.
•  
• What Would Set You Apart?
• Claude Certified Architect (Foundations or Professional).
• Microsoft Agentic AI Business Solutions Architect (AB-100).
• LLM or agentic systems already taken to production.
• Experience deploying accelerators or productised IP across multiple clients.
• 
   

Location: Ukraine - preferably the western part of the country.

Budget: Up to €72,000 gross/year