Jobs at Djinni

Job Description

• 8+ years in cloud infrastructure with deep hands-on experience in Azure
• Expert-level Terraform skills including modules, providers, state management, workspaces, CI/CD integration, and managing large multi-environment deployments
• Deep Azure DevOps experience with YAML pipelines, multi-stage deployments, variable groups, service connections, release gates, and artifact management for infrastructure delivery
• Proven track record delivering Landing Zones at enterprise scale (hub-spoke networking, management groups, policy-as-code via Terraform)
• Strong experience with cloud migrations, at least 2-3 large-scale programs involving application, database, or SAP workloads
• Solid understanding of Infrastructure CI/CD patterns like plan/apply workflows, automated testing, drift detection, and governed promotion across environments
• Working knowledge of AWS (networking, IAM, core services) as a secondary cloud
• Ability to consult at the executive level and translate technical complexity into business decisions
• Experience leading or guiding delivery teams through migrations without being a people manager
• Comfortable working in ambiguous, fast-moving enterprise environments

Good to Have

• Azure certifications (Solutions Architect Expert, DevOps Engineer Expert)
• AWS certifications (Solutions Architect Professional)
• SAP on Azure migration experience
• Experience with Azure Migrate, Database Migration Service, or similar tooling
• Background in regulated industries (pharma, financial services, manufacturing)

Job Responsibilities

We are looking for someone who can work directly with enterprise customers to design, build, and deliver cloud foundations that support large-scale migration programs. This is a consulting role with real hands-on depth. You will not just advise, you will build alongside delivery teams and own the technical outcomes.

• Design and implement Azure Landing Zones (CAF/ALZ) with governance, networking, identity, and security baselines
• Define cloud migration strategies for application rehosting/refactoring, database migrations, SAP workloads, and hybrid architectures
• Build and optimize Infrastructure CI/CD pipelines using Azure DevOps (YAML pipelines, service connections, environments, approvals) with Terraform as the primary IaC tool
• Design Terraform module architectures including reusable modules, remote state management, workspace strategies, and drift detection for enterprise-scale environments
• Establish governance frameworks using Azure Policy, RBAC, cost management, tagging strategies, and compliance guardrails, all deployed and enforced through CI/CD
• Lead migration assessments and execution including discovery, wave planning, cutover coordination, and validation
• Advise on multi-cloud strategies where AWS complements the Azure-primary footprint
• Guide and mentor delivery teams through complex technical decisions

A Few Things to Note

• This is not a pure advisory or slide-deck role. You will be hands-on.
• This is not an operations or support role. You build foundations and move on.
• This is not a single-project role. You will work across multiple enterprise customers.

Department/Project Description

Our client is a global leader in eye care, specializing in the development, manufacturing, and marketing of innovative products for vision correction and surgical treatments. Their portfolio includes a wide range of contact lenses, eye care solutions, and surgical instruments for cataract and retina procedures. Committed to improving lives by enhancing sight, our client serves customers in over 140 countries, focusing on advancing technologies and solutions for eye health.

In connection with the business growth of our activities, we are seeking a Senior Business Analyst to work closely with stakeholders to gather, analyze, and document business requirements, deliver effective and high-quality solution designs, and ensure smooth and efficient solution development and implementation. 
 

Requirements 

• 5+ years of experience in business analysis or relevant experience  
• Strong understanding of business and enterprise processes, with the ability to align business objectives with technology solutions 
• Experience working with logistics, warehousing, transportation, or related domains (WMS, TMS, ERP, CRM systems) 
• Solid knowledge of business analysis methodologies and best practices 
• Proficiency in data analysis and interpretation, including using data analytics tools 
• Experience preparing functional documentation, specifications, user stories, use cases, and process descriptions 
• Strong understanding of Agile/Scrum methodologies and hands-on experience in Agile project delivery. 
• Strong analytical thinking and structured approach to problem-solving 
• Excellent communication and stakeholder management skills 
• Upper-Intermediate English level (written and spoken) — required for communication with international clients 
• Attention to detail, ownership mindset, and ability to make timely decisions 
• Bachelor’s degree in Business Administration, Economics, IT, Logistics, or a related field 
• Proactive approach, willingness to learn, and adaptability to changing project needs 

Responsibilities 

• Analyze and model complex business processes and translate them into clear functional and technical requirements 
• Communicate with international clients to identify, document, and clarify business needs 
• Facilitate discovery sessions, stakeholder interviews, and requirement workshops 
• Prepare solution designs, business process models, user stories, data flow diagrams, and fit-gap analyses 
• Collaborate with cross-functional teams — developers, consultants, QA, and project managers — throughout the full project lifecycle 
• Participate in solution configuration, testing (UAT), and deployment 
• Conduct product demos and support user onboarding 
• Provide consulting on Microsoft Dynamics 365 Business Central and related business applications 
• Contribute to pre-sales activities, including estimates and quotations 
• Assist in preparing documentation for regulatory compliance and support during client or third-party audits 
• Help manage operational requests and troubleshooting, working closely with user groups and internal teams 
• Coordinate BA activities across different project areas to ensure consistency and quality 
• Lead requirement discovery sessions and drive strategic discussions with stakeholders. 
• Contribute to shaping BA standards, templates, and internal methodologies. 

Would Be a Plus 

• Experience in system implementations from scratch 
• Participation in system integration projects (including external and customs systems) 
• Understanding of multiple business domains (e.g., IT, sales, finance, logistics, warehousing, production, customer service, project management) 

What We Offer 

Growth and Development 

• Clear career path and transparent growth opportunities 
• Work with international clients and partners 
• Access to professional trainings, seminars, and certifications 
• Internal knowledge sharing and mentorship from experienced experts 
• Corporate English language courses 

Team and Culture 

• A professional, friendly, and collaborative team 
• Transparent communication and regular feedback 
• Supportive culture with a balance of professionalism and fun 

Compensation and Benefits 

• Competitive market-based compensation, linked to the EUR rate 
• Annual salary reviews based on performance 
• Flexible working hours (start between 8:00 and 10:00 AM) 
• Hybrid or remote work options — choose what suits you best 
• Clear processes without unnecessary bureaucracy 
• Health insurance and mental health support program 
• 20 paid vacation days and 10 paid sick leaves per year 
• Healthy work-life balance 

We’re an AI-driven payments startup with active clients, building in a space still dominated by legacy processors.
As a Paid Media Manager, you’ll own and scale B2B acquisition through non-traditional channels - newsletters, YouTube, podcasts, and other niche placements - focusing on what actually converts, not just what’s easy to buy.

What you’ll do:

• Plan and execute paid acquisition through niche B2B channels
• Buy and manage placements in newsletters, YouTube integrations, podcasts, and similar formats
• Identify and test new, unconventional traffic sources
• Negotiate directly with content creators, publishers, and platforms
• Track performance and optimize based on ROI, not vanity metrics
• Build a repeatable and scalable acquisition approach
   

We’re looking for someone who:

• Has hands-on experience buying ads in newsletters, YouTube, podcasts, or similar channels
• Understands how B2B audiences consume content and where to reach them
• Knows how to evaluate placements and predict their potential performance
• Is comfortable working with ambiguous tasks and figuring things out independently
• Thinks in terms of business impact, not just traffic
   

What we offer:

• Fully remote, flexible schedule
• High level of ownership and freedom in decision-making
• Fast-moving startup environment with real impact

Required languages

English

C1 - Advanced

About Not Your Average Start-Up

We’re a mission-driven team that puts people first—fostering a culture rooted in integrity, diversity, and happiness, even in the context of high performance and ambitious goals. Our product is a seamless, AI-powered subscription layer that integrates directly into existing e-commerce checkouts, helping brands boost average order value and recurring revenue with zero added risk or disruption. With a strong focus on continuous innovation and user-centric design, we actively listen, adapt, and improve to deliver real value to both merchants and their customers. Our team culture is centered on empowerment, personal growth, and meaningful collaboration—creating an environment where people can do their best work and thrive. If you’re looking for a place where cutting-edge AI meets purpose and heart, you’ve found it.

Stellar Logic specializes in custom IT solutions for international clients. We help businesses build internal systems and enterprise software that power their operations — from complex business logic to full-scale automation.

As we continue to expand, we’re looking for a Business Analyst who loves diving deep into how businesses work, untangling complex processes, and turning them into clear actionable tasks for the development team.

Responsibilities

• Be the Bridge: Act as the primary link between European clients and our development team — calls, requirements, and difficult conversations included.
• Lead Discovery: Dive deep into the client’s business, conduct requirements and discovery sessions, identify the “pains” that our software can solve.
• Design the Logic: Transform vague client wishes into clear User Stories, process maps, and functional requirements that the team can act on.
• Own the Backlog: Prioritize tasks and ensure the development team always has a clear roadmap across 2–3 projects simultaneously.
• Run Grooming Sessions: Break down features, clarify scope, and remove ambiguity before it reaches the developers.
• Ensure Quality: Validate that the final product truly meets the client’s business needs and maintains the integrity of the system’s logic.

Requirements

• Experience: 3+ years as a BA in outsourcing or consulting, working directly with development teams.
• Communication: Fluent English for direct, real-time collaboration with international clients.
• Technical Intuition: Ability to understand technical constraints and explain them clearly to a client.
• Agile Mindset: Solid understanding of Scrum and Kanban — in practice, not just on paper.
• The Toolbox: Jira, Confluence, Azure DevOps, Miro, BPMN/UML.
• Soft Skills: Structural thinker, proactive problem-solver, skilled facilitator who can navigate ambiguous requirements.

Why Work with Us?

🚀 Tailored Solutions: At Stellar Logic, every project is a fresh challenge. We build custom software from scratch — no templates, just pure logic and innovation.

👨 Talent with Purpose: You’ll join a dedicated team of 5–10 experts where your contribution directly shapes the product’s DNA.

⭐️ Commitment to Quality: We care about the “why” behind the code. Every project reflects our dedication to building reliable, innovative systems.

💫 Empowered Teamwork: We value your voice. You’ll work closely with Tech Leads and Designers in a culture where great ideas are always heard.

What We Offer:

• Remote Work: Work from anywhere while contributing to impactful IT projects.
• Growth Opportunities: Lead discovery phases for diverse industries and grow into a Lead BA or Product Manager role.
• Flexible Hours & Paid Vacation: Manage your own time for a healthy work-life balance.
• Tax & Accounting Support: We handle the paperwork so you can focus on the logic.

Not Meeting Every Skill? Don’t worry! If you have a passion for business architecture and custom software but feel you’re missing a few tools, we still encourage you to apply. At Stellar Logic, we value the right mindset and the ability to learn. Join our team and let’s build something great together!

Our Customer:

A fast-growing product startup in the Video AI domain, collaborating with global publishers and broadcasters to enhance video content experiences at scale.

Your Tasks:

• Lead the overhaul of CTD’s database schema to support high-load and scalable systems.
• Manage the transition from MariaDB to PostgreSQL while ensuring low risk to production environments.
• Design and develop a reliable Data Access Layer (DAL) for consistent data interaction.
• Establish clear models for transaction handling and session management.
• Improve database performance through effective indexing strategies and partitioning techniques.
• Set up database governance policies along with performance guidelines and best practices.
• Analyze and align database performance with system-level resources such as CPU, memory, and I/O.
• Develop monitoring, observability, and diagnostic solutions to simplify troubleshooting.
• Work closely with R&D, Product, and Support teams to ensure smooth collaboration and delivery.

Required Experience and Skills:

• 4+ years of experience as a Database Administrator (DBA).
• Strong practical experience working with MariaDB/MySQL and PostgreSQL.
• Proven track record of building and maintaining high-scale data systems.
• Expertise in query performance optimization, including advanced indexing and partitioning strategies.
• Deep understanding of transaction processing and concurrency control mechanisms.
• Hands-on experience handling high-throughput workloads and systems.
• Strong knowledge of data retention strategies and their implementation.
• English proficiency at Upper-Intermediate level or higher.

Would Be a Plus:

• Hands-on experience designing and implementing Data Access Layers (DAL).
• Proven experience migrating MySQL/MariaDB databases to PostgreSQL.
• Solid familiarity with Python and working with ORMs.
• Practical experience operating in on-premise environments.
• Experience using and implementing database observability and monitoring tools.

Kindgeek is looking for a curious, people-driven professional who combines initiative with a genuine passion for connecting great talent with the right opportunities. Your mission will be to own the full recruitment cycle — from sourcing to offer — and help us scale our team with the right people at the right time. You’ll be someone who learns quickly, embraces new tools (including AI), and isn’t afraid to experiment with smarter, faster ways of working.

RESPONSIBILITIES

As an IT Recruiter, you will be responsible for:

• Sourcing candidates daily across multiple channels to build and maintain a strong talent pipeline;
• Screening and assessing candidate profiles to ensure alignment with role requirements and team culture;
• Conducting market research and talent mapping to proactively identify and engage potential hires;
• Managing the end-to-end recruitment process — from first outreach through to offer stage — with transparency and care;
• Leveraging AI and automation tools (such as Claude, Gemini, Zapier, Bluedot AI) to improve sourcing efficiency and candidate experience;
• Maintaining accurate and up-to-date recruitment reports and ATS records for full pipeline visibility;
• Participating in team standups and retrospectives to ensure alignment, transparency, and continuous team improvement;
• Contributing to the development and optimization of internal recruiting practices and standards.

REQUIREMENTS

We’re looking for a Recruiter who has:

• 0.5 year of commercial experience as a Recruiter/Sourcer, OR completed recruitment/sourcing courses with a strong desire and readiness to learn quickly;
• Experience with or solid awareness of AI tools used in recruitment (Claude, Gemini, Zapier, Bluedot AI, etc.);
• Hands-on experience with sourcing tools such as LinkedIn Recruiter, X-Ray, Boolean search, and similar;
• Proven skills in sourcing, screening, and engaging candidates, particularly via LinkedIn;
• Flexibility and proactivity — you adapt fast, take initiative, and don’t wait to be told what to do;
• Strong organisational skills and the ability to manage multiple open roles simultaneously without losing quality;
• Excellent written and verbal communication skills in both Ukrainian and English;
• Upper-Intermediate (B2) or higher level of English proficiency;
• Alignment with Kindgeek’s values — trust, transparency, social responsibility, and attention to detail.

Will be a plus:

• Experience working in an IT services or software development company;
• Familiarity with ATS platforms (e.g., Breezy HR).
  
  WHAT WILL YOU GET WITH KINDGEEK
  We want you to thrive and feel supported
• Professional growth: at Kindgeek, we want our employees to grow and achieve ambitious professional goals. We support professional development with training and certification refunds and provide regular feedback and technical reviews.
• Benefits package: Kindgeek offers all team members competitive compensation and a benefits package that includes 18 working days of fully paid vacation, 10 compensated by 50% sick leaves without a note from the doctor, and an opportunity to take study leaves. Depending on how long you stay in the company, you can receive different health insurance packages from our partners.
• Personal growth: as a part of our team, you will have access to corporate English courses with a 50% reimbursement, take advantage of our offline library and access a large selection of corporate training and classes. Also, every employee can request any internal or external training or certification if it applies to his or her work responsibilities.
• Geek community: at Kindgeek, we value community — even in the full-scale invasion times, we take every opportunity to stick together. Our geeks organise various online and offline clubs — from stretching and skiing to English. We volunteer together and support each other.
• Flexibility: Kindgeek offers a hybrid working model. Team members can work remotely or from the office or Kindgeek London Hub — an innovative cafe-style co-working in Lviv (it’s pet-friendly!).

We encourage you to apply

• At Kindgeek, we encourage everyone to apply — regardless of nationality, race, gender, marital status, disability, sexual identity, or religion. We are growing into an inclusive, equal-opportunity company where only professionalism, competence, and ideas matter. We are committed to supporting mobilised employees and veterans joining Kindgeek and facilitating their career development. We aim to bring equal opportunities to all team members and candidates — especially those underrepresented in technological companies.

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a Shopify Developer (Part-time)⭐️ to join our team. The role involves working on custom functionality for Shopify projects and developing varying complex applications depending on the client's needs.

For a perfect match, we expect  🎯

• 1+ years of experience with Shopify
• Experience in creating custom Shopify functionality
• Strong knowledge of Liquid
• Strong knowledge of React
• English B2

Nice to have 💎

• Experience working with Prisma DB
• Experience with CI/CD configuration 
• Experience working with Remix 

Duties & Responsibilities 💼

• Work on creating and maintaining Shopify stores and building unique functionality
• Write custom Liquid and React code to extend Shopify capabilities
• Develop and integrate custom features and third-party services using Shopify APIs
• Set up and manage dynamic content and custom logic within the Shopify ecosystem
• Communicate with clients
• Work closely with designers, developers, and project managers

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results. 

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system.
• Access to an internal knowledge library.
• Career growth opportunities with a clear development plan.
• A budget for improving work processes and implementing new ideas.

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model.
 

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 🔥

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact!

N-iX is looking for a highly skilled Middle Business Analyst to join the project aimed at modernizing application infrastructure and technology, developing the solution from scratch. Our client is one of the largest banks in Ukraine, with its headquarters in the EU. They specialize in bank services for businesses and individuals in Ukraine and Europe.

Responsibilities:

• Gather, analyze, and document business requirements from stakeholders.
• Coordinate collaboration between the customer, development team to ensure clear communication and alignment.
• Develop specifications, user stories, and business process documentation.
• Identify areas for process improvement and provide actionable recommendations.
• Facilitate workshops, meetings, and presentations with stakeholders.
• Support project delivery by monitoring progress and assisting in issue resolution.

Requirements:

• Proven experience as a Business Analyst or similar role.
• Strong understanding of business processes and requirements gathering techniques.
• Experience with tools such as Jira, Confluence, or similar.
• Excellent communication and stakeholder management skills.
• Experience with MS Word, MS Excel, and PowerPoint.
• Analytical mindset with problem-solving abilities.
• Knowledge of Agile/Scrum methodologies
• Experience working with extensive amounts of data.
• Bachelor’s degree in Business, IT, or related field.
• Ukrainian Language - advanced or higher

Nice to Have:

• Knowledge of BPMN basics, flowchart construction
• Experience in banking/payment services/bank cards or insurance domain
• Basic understanding of SQL or data analysis tools.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Requirement

• User acquisition expert: 2+ years of proven track in building marketing retention campaigns for a consumer product through ad networks;
• Previous experience with ad networks;
• Gambling experience is mandatory;
• Work with creatives, experience with setting up tasks for video creatives;
• Experience in A/B testing and campaign optimization;
• Ability to identify issues within campaigns and develop solutions quickly;
• Understanding user journey, user segmentation, engagement, and customer experience;
• Ability to analyze and understand such metrics as CTR, CR, CPA;
• Previous work with such tools as Jira, Tableau;
• Understanding how to work with pixels, postbacks, user cookies;
• Remote work experience: ideally, in an international team;
• Flexible and open to feedback, with a continuous improvement mindset;
• Comfortable working independently and managing large-scale ad budgets;
• Good English communication skills

Will be plus

• Previous experience with Ubidex or other platforms for retargeting.
• Previous experience with Volume, Keitaro.

Responsibilities

1. Launch retargeting and performance campaigns;
2. Research new direct publishers that can be integrated via RTB or XML;
4. Manage the structure of retargeting campaigns;
5. Close work with existing campaigns.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan, work remotely or on-site with comfort, and enjoy the opportunity to build a network of connections with professionals day by day.
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided;
🏖 Paid vacations, sick leave, personal event days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program: enjoy cooperation with your colleagues and get a bonus.
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie and book lovers, board games, cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

Requirements:

• 1+ year of experience in digital marketing or performance marketing.
  Practical experience with Facebook/Instagram Ads and Google Ads.
• Experience with TikTok Ads or other paid traffic sources is a plus.
• Experience with beauty, aesthetic services, clinics, cosmetics, skincare, or retail is preferred.
• Understanding of lead generation funnels and e-commerce customer acquisition.
• Ability to analyze campaign metrics and make data-driven decisions.
• Experience with GA4, GTM, pixels, conversion tracking and UTM tags.
• Basic understanding of creatives, landing pages, offers and A/B testing.
• Ability to manage budgets and optimize campaigns toward business KPIs.
• Strong attention to detail and ability to work with multiple campaigns at once.
• Good communication skills and ability to work with cross-functional teams.

Responsibilities:

• Launch and manage white-hat performance campaigns for beauty, aesthetic services and retail products and client-side digital products (B2B & B2C).
• Work with paid traffic channels: Facebook, Instagram, Google Ads, TikTok and other relevant sources.
• Drive customer acquisition for beauty clinics, aesthetic procedures, skincare, cosmetics and retail offers, marketing agency and others.
• Build campaign structure: audiences, creatives, placements, budgets and bidding strategies.
• Optimize campaigns by CPA, CPL, ROAS, CAC, CTR, CR, CPC and CPM.
• Test creatives, offers, landing pages, lead forms, audiences and funnels.
• Work with both lead generation and e-commerce performance campaigns.
• Analyze campaign performance and prepare clear reports with insights and next steps.
• Manage tracking setup: pixels, events, UTMs, conversions, GA4 and Google Tag Manager.
• Coordinate with designers, copywriters, sales and product teams to improve campaign results.
• Monitor competitors, market trends and new acquisition opportunities in beauty and retail.
• Scale successful campaigns while keeping performance targets under control.

Benefits:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

Eternity Law International is seeking a Sales Manager for our client, an international company in the tourism and yacht charter industry, operating worldwide.

Our client specializes in organizing luxury yacht tours and yacht rentals in destinations worldwide and is actively expanding its international sales team.

Requirements:

• Upper-Intermediate / Advanced English (B2-C1) for communication with international clients;

• Fluent in the Ukrainian language;
• Experience in sales, customer support, tourism, hospitality, or related fields;
• Strong communication and negotiation skills;
• Ability to build long-term relationships with clients;
• Result-oriented mindset and proactive approach;
• Experience with CRM systems will be a plus;
• Interest in travel, tourism, yachting, and luxury services.

Responsibilities:

• Communication with international clients via calls, messengers, and email;
• Consulting clients regarding yacht tours and travel offers;
• Managing the full sales cycle from inquiry to booking;
• Working with CRM system and client database;
• Preparing commercial offers and coordinating bookings;
• Supporting clients throughout the cooperation process;
• Maintaining relationships with existing clients and attracting new ones.

We offer:

• Competitive salary + bonuses from sales;
• Work in an international environment;
• Friendly and supportive team;
• Career growth opportunities;

• Office-based or hybrid work format;
• Office in central Kyiv;
• Opportunity to work with premium international clients and unique travel products.
•  

If you are passionate about sales, travel, and international communication, please send your CV.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.