Jobs at Djinni

We are looking for an experienced QA Engineer to join a growing DefTech company. In this role, you will be responsible for ensuring product quality throughout the software development lifecycle by validating requirements, identifying risks, improving testing processes, and collaborating closely with cross-functional teams. You will also play an active role in leveraging AI-powered tools to increase testing efficiency and product quality.
 

Responsibilities:
 

• Analyze business and technical requirements to identify gaps, risks, ambiguities, and potential issues.
• Plan and execute functional, integration, regression, end-to-end, and exploratory testing activities.
• Create, maintain, and review test documentation, including test cases, checklists, and regression test suites.
• Define testing scope and ensure adequate test coverage based on product risks and business impact.
• Collaborate closely with developers, business analysts, product owners, and other stakeholders throughout the development lifecycle.
• Participate in release validation and support software delivery processes.
• Drive improvements in QA processes, testing practices, and overall product quality.
• Leverage AI-assisted tools to increase testing productivity and effectiveness.

• Proactively identify opportunities where AI can optimize QA workflows and reduce repetitive manual work.

   

Requirements:
 

• 6+ years of experience in software quality assurance and testing.
• Strong experience with functional, regression, integration, exploratory, and end-to-end testing.
• Ability to independently analyze business and technical requirements, identify risks, gaps, and edge cases.
• Hands-on experience with API testing using tools such as Postman and Swagger/OpenAPI.
• Good understanding of CI/CD pipelines and software release processes.
• Ability to work independently, take ownership, and make quality-related decisions.
• Experience using AI-assisted tools to improve testing efficiency and productivity.
• Strong problem-solving, communication, and analytical skills.
• Upper-Intermediate (B2) or higher English level.
   

Nice to have:
 

• Experience with test automation tools such as Playwright, Cypress, or Selenium.
• Experience with performance and load testing tools such as JMeter or k6.
• Experience with security testing of web applications and APIs.
• Ability to identify potential security risks during requirements analysis and functional testing.
• Experience working in Agile/Scrum environments.
   

The company offers:
 

• Official employment and a competitive compensation package.
• 24 calendar days of paid annual leave, paid sick leave, and all statutory social benefits.
• Medical insurance.
• A strong values-driven culture and a team of highly motivated professionals.
• Opportunities for professional growth and career development.
• Modern work equipment (MacBook or other preferred hardware).
• English language classes and professional workshops.
• Compensation for educational and professional development programs.

About the Role

We’re looking for a Senior Software Engineer to join a newly forming team that will own one of the most specialised and business-critical domains in our technology landscape — Game Engine.

This role sits at the intersection of engineering, game mathematics, platform, and compliance. You’ll work on the tools, frameworks, and services that enable our mathematicians and game teams to build, validate, run, and monitor game logic in production.

This position is about deep ownership of a very specific technical domain: game engines, mathematical packages, simulation data, RTP monitoring, round details, and integrations with games developed both internally and by external studios.

You’ll be part of a small, experienced team with a high level of responsibility. The impact of this work is direct: incorrect game logic, missing round details, or inaccurate RTP monitoring can affect game delivery timelines, business performance, and regulatory readiness.

If you enjoy working close to complex domain logic, reviewing technical implementations, understanding how games work under the hood, and owning systems where precision matters — this role will feel like home.

Key Responsibilities

• Own, maintain, and evolve Playson’s Game Engine domain
• Work on internal frameworks and libraries used by mathematicians to implement game logic and mathematical packages.
• Review and validate code written by mathematicians, ensuring quality, correctness, maintainability, and proper usage of internal frameworks.
• Contribute to the development and support of game engines used to run mathematical logic within our platform.
• Support integrations with external game studios by helping build wrappers and bridges between third-party game implementations and Playson’s platform.
• Work with data structures and protocols that connect game logic with frontend and backend systems.
• Contribute to RTP monitoring processes, including validation of production transaction data against simulation data and expected mathematical behaviour.
• Support and evolve tools used for mathematical review, simulations, data files, monitoring, and alerting.
• Implement and maintain round details logic required for regulated markets, ensuring that detailed game round information can be correctly provided to partners and regulators.
• Collaborate closely with mathematicians, backend engineers, platform teams, compliance stakeholders, and product representatives.
• Participate in code reviews and technical discussions to ensure a high engineering standard across the Game Engine domain.
• Investigate issues related to game logic, mathematical validation, monitoring, and engine behaviour.
• Participate in minimal on-call responsibilities related to the systems owned by the team, mainly around monitoring, alerts, and domain-specific incidents.
• Take ownership of a highly specialised area where quality, accuracy, and attention to detail are essential.

Requirements

• Strong software engineering experience, ideally in backend, game engine, gaming, gambling, betting, or simulation-heavy environments.
• Strong background in C++ and experience working with legacy C++ systems.
• Good understanding of software architecture, code quality, testing, debugging, and maintainability.
• Experience with mathematical models, probability-based systems, simulations, random generators, or RTP-related logic.
• Experience reviewing complex code and providing clear technical feedback.
• Ability to understand domain-specific logic and work with technical systems where business rules, mathematics, and engineering are closely connected.
• Strong problem-solving skills and ability to work with complex, non-standard technical challenges.
• Experience working with production systems where reliability, accuracy, and correctness are critical.
• Understanding of backend systems, APIs, data flows, and service-to-service communication.
• Ability to collaborate closely with non-engineering technical experts, especially mathematicians or domain specialists.
• Strong ownership mindset and willingness to become a key expert in a narrow but highly important technical domain.
• Product-oriented thinking, with an understanding that games are the core product and engineering decisions directly affect delivery, quality, and compliance.
• English communication skills sufficient for working in an international environment.

Nice to Have

• Experience in iGaming, gambling, betting, game development, or casino games.
• Experience working with game engines, mathematical engines, simulation tools, or game logic frameworks.
• Experience with Node.js/TypeScript.
• Understanding of regulated markets and compliance requirements in iGaming.
• Experience with ClickHouse or other analytical/columnar databases.
• Experience with monitoring, alerting, and production diagnostics.
• Experience with AI-assisted code review or automated validation tools.
• Knowledge of microservices architecture and distributed systems.
• Familiarity with Kafka, gRPC, Kubernetes, or AWS.
• Experience integrating third-party games, external studio products, or wrapper-based solutions.
• Ukrainian language skills would be a plus.

What We Offer

• Competitive Salary
• Quarterly Bonuses
• Unlimited Paid Time Off
• Unlimited Paid Sick Leave
• Remote & Flexible Working
• Private Medical Insurance
• Financial Support for Life Events
• Professional Development Budget
• International Exposure
• Regular Company Events

*Benefits may vary depending on location and contractual agreement

By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

Who We Are Looking For:

An ambitious, motivated, and energetic junior sales professional with a strong interest in technology and solution-based selling. We are looking for someone who is comfortable with outbound sales and lead generation and is eager to gradually grow into a client-facing sales role.

You will start by focusing on prospecting, outreach, and lead qualification, and over time take on more responsibility for customer conversations, product demonstrations, and sales opportunities across different IoT industries.

Experience or interest in IoT, Cloud, Building Management Systems (BMS), energy monitoring, connected devices, or other technology solutions is a plus.

 

      Responsibilities:

• Research target markets, companies, and contacts based on our Ideal Customer Profile (ICP), and build relevant prospect lists.
• Create personalized outreach messages and manage outbound campaigns across email, LinkedIn, and other channels.
• Engage and qualify prospects through written communication, including outbound outreach, inbound leads, and other channels.
• Manage outreach across multiple accounts and maintain consistent communication with prospects.
• Manage sales activities and opportunities in the CRM, ensuring consistent follow-ups and keeping communication history and next steps up to date.
• Responsible for achieving aggressive weekly targets such as number of qualified opportunities per campaign, number of daily activities/tasks, call quality, appointment setting, and sales skills.
• Collaborate with the marketing team on LinkedIn activities and product-related content to support outreach and engagement.

Over time:

• Conduct initial calls and discovery with qualified prospects to understand their use case, devices, project scope, and key requirements.
• Conduct product demonstrations and develop strong product knowledge.
• Support prospects during product evaluations and coordinate with the technical team when needed.
• Build long-term client relationships and gradually take ownership of qualified opportunities throughout the sales process.

Requirements:

 - Skills:

• Basic understanding of IT and IoT concepts.
• Experience with AI tools, modern technologies, or a technical background is a plus.
• Ability and willingness to learn technical products and understand different IoT use cases.
• Understanding of ICP-based prospecting and lead qualification.
• Experience or familiarity with lead generation and prospecting tools such as Apollo, Clay, LinkedIn Sales Navigator, and other similar tools is a plus.
• Experience with email and LinkedIn outreach, including writing personalized messages, building outreach sequences, and handling initial objections or “not interested” responses.
• Experience in direct written communication with clients and stakeholders.
• Hands-on experience with CRM tools or sales pipelines.
• Strong organizational skills with attention to follow-ups, priorities, and next steps.

 - Languages: English (B2–С1 level)

 - Mindset: High motivation, strong work ethic, and a results-driven approach

What We Offer:

- A fast-growing and innovative work environment

 - Competitive salary with an attractive commission model

 - Opportunities for international networking and career growth

 - Dynamic and supportive team

 - Work flexibility: Hybrid / Remote options available

Are you ready to build your career in IoT and Cloud sales

A potential invitation to potential minds!

4K-Soft is People. People are most important to us. People are at the heart of every connection we build. Come and join 4K-Soft, where human minds come together to pave the way for the future. We offer a variety of full-time jobs, training programs and internships. Only imagine, how you can help our company and start your career with 4K-Soft!

We are looking for a Strong Junior FullStack Web Developer.

What we expect from you:

2+- years of commercial experience:
 

• Node.js
• React
• PostgreSQL

We offer:
 

Competitive level of remuneration

Modern comfortable office or remote work

Convenient work schedule, paid vacation and sick leaves

The opportunity to grow professionally by participating in the implementation of interesting and complex projects, as well as showing personal initiative.

🚀 Business Assistant to Founder

🌎 US-Based Affiliate Marketing Company | Remote

We’re looking for a 🔥 highly ambitious, proactive, and business-minded Business Assistant to work directly with the Founder of a growing US-focused affiliate marketing company.

This is NOT a traditional assistant role.

We’re looking for someone who wants to learn, grow, take ownership, and become a key person within the business.

💼 What you’ll do

You’ll work closely with the Founder across business operations, research, communication, and project coordination.

Your responsibilities will grow as you grow 🚀

• 🔎 Research markets, competitors, partners, and new business opportunities
• 🤝 Communicate with clients, partners, contractors, and team members
• 📊 Prepare reports, presentations, spreadsheets, and business materials
• 📅 Coordinate meetings, follow-ups, and important deadlines
• ⚙️ Help organize and improve internal business processes
• 📈 Assist with business development and partnership activities
• 🧠 Research new affiliate opportunities, verticals, traffic sources, and potential partners
• ✅ Track tasks and make sure nothing falls through the cracks
• ⚡ Handle various ad-hoc business tasks and solve problems quickly

🧠 Who we’re looking for

• 🚀 2+ years of professional experience as a Business Assistant, Project Manager, Operations Manager, or in a similar business role
• 🔥 Highly ambitious, proactive, and business-minded with a strong sense of ownership
• ⚡ Comfortable working independently, making decisions, and driving tasks forward without constant supervision
• 🎯 Excellent organizational and project management skills with strong attention to detail
• 🧠 Fast learner with the ability to quickly understand new industries, processes, and business needs
• 💬 Fluent English with strong written and verbal communication skills
• 📊 Confident working with spreadsheets, research, reporting, and modern business tools
• 💡 Strong problem-solving skills and a “figure it out” mindset
• 🌎 Experience in digital marketing, affiliate marketing, performance marketing, lead generation, or another digital business environment will be a strong plus
• 📈 Eager to grow, take on more responsibility, and develop into a key business/operations role

🕐 Working Hours

Monday-Friday | 8:00 AM — 5:00 PM Eastern Time (EST)

🎁 What we offer

• 🌎 Work with a US-focused international company
• 🚀 Direct exposure to affiliate & performance marketing
• 🧠 Learn how a growing international business operates from the inside
• 💼 Direct work with the Founder
• 📈 Real opportunity to grow into a more senior business/operations role
• 🔥 High level of responsibility and autonomy
• 🏠 Fully remote position
• 💰 Competitive compensation based on experience and potential

If you’re ambitious, curious, proactive, and hungry to grow — we want to hear from you 🚀

ThingsBoard, Inc. was founded in 2016. We develop software products for IoT (Internet of Things). Our flagship IoT platform is the most popular open-source project in its class. ThingsBoard's software is widely used by 500+ industrial customers with a wide range of requirements for device management, data processing, security, privacy, analysis, etc.

ThingsBoard, Inc. evolved from a startup to a leading IoT company with hundreds of customers and thousands of community users. Our R&D office is in Kyiv, Ukraine.

ThingsBoard invites a Frontend Developer (Angular), Junior+/Middle level to join our Development Unit (only office work).
We are looking for a proactive and communicative person with strong English skills, as this role involves frequent interactions with clients.

Key Responsibilities:
- Develop and maintain user-facing features using Angular.
- Write clean, efficient, and reusable code, following best practices.
-Collaborate with designers, backend developers, and clients to deliver high-quality UI solutions.
-Participate in code reviews and contribute to the continuous improvement of development processes.
-Debug and resolve issues in existing code.

Requirements:
- Strong hands-on experience with TypeScript
- Experience with Angular 18+
- Strong problem-solving skills and attention to detail.
- Excellent English (B2/C1) – ability to communicate effectively with clients.
- Ability to work effectively in a team and handle client interactions.
- Experience with Git or other version control systems.
- Understanding of RESTful APIs and client-server communication.

What we offer:
- Working on an open-source IoT platform that has thousands of installations all over the world and 23000+ stars on GitHub;
- Full-time office work with flexible work hours;
- Modern cutting-edge development stack;
- A high-professional team without bureaucracy and management overhead with 15+ years of experience;
- Career growth opportunities and regular salary review;
-Medical Insurance;
-Free English classes;
- Comfortable office and fridge with free beverages;
- Team-buildings and corporate events.

We are looking for an experienced Quant Engineer to join our Trading Core and Risk Tech teams and take ownership of the mathematical models behind our trading and risk infrastructure. With billions in trading volume processed across our systems, accuracy, scalability, and model reliability are essential.

You will develop, backtest, and optimize the quantitative models powering our pricing engines, automated market-making strategies, risk management frameworks, including A/B/C-book optimization, and liquidation logic. Working closely with Core Product Managers and engineering teams, you will apply advanced mathematics, data analysis, and high-performance engineering to turn complex market data into scalable models and proprietary trading advantages.

Responsibilities

• Research, design, and prototype quantitative models for pricing, risk management, and market making
• Build and maintain robust backtesting frameworks to validate the performance and safety of models before production deployment
• Write clear, comprehensive mathematical and algorithmic specifications for Backend Engineers (Trading Core squads)
• Cross functional with the R&D and Trading Ops teams
• Conduct post-incident deep dives (e.g., after major market gaps or liquidations) to identify algorithm performance gaps and optimize them

Requirements

• 4+ years of experience as a Quant or Data Scientist
• Exceptional knowledge of probability theory, stochastic calculus, time-series analysis, and financial mathematics
• Advanced proficiency in Python (NumPy, Pandas, SciPy, SK-Learn, Statsmodels) for data analysis, modeling, and backtesting
• Experience with Machine Learning
• Deep understanding of market microstructure, order book dynamics, risk metrics (VaR, Expected Shortfall), and margin/liquidation mechanisms
• SQL skills and experience working with large-scale historical market data (tick data, order logs)
• Strong logical thinking, initiative, and well-developed communication skills

Will be a plus

• Experience in CFD, Crypto CEX, Prop Trading Firm, or Hedge Fund
• Degree (MSc or PhD preferred) in a highly quantitative field: Mathematics, Physics, Quantitative Finance, Statistics, or Computer Science
• Understanding of Asset pricing models (e.g., Black-Scholes, local volatility models, Greeks management)
• Knowledge of the MetaTrader platforms (MT4/MT5)
• Experience with AI (Claude.io, Copilot, Codex)

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

• Project Description:

  You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
  This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
  The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

• Responsibilities:

  - Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
  - Build and enhance data processing pipelines using Java and Apache Spark
  - Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
  - Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
  - Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
  - Translate business and regulatory requirements into robust technical solutions
  - Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
  - Investigate and resolve data and application issues in development, test, and production environments
  - Improve application performance, scalability, and reliability for high-volume data processing workloads
  - Contribute to the design and implementation of reusable components and engineering best practices
  - Participate in code reviews, testing, and release activities to ensure high-quality deliverables
  - Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
  - Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

• Mandatory Skills Description:

  - 6+ years of commercial experience with Java
  + 2+ years of experience with Spark
  - Experience in designing and developing scalable, high-performance backend applications
  - Good knowledge of SQL and working with large datasets from multiple data sources
  - Strong problem-solving skills and ability to work effectively in a global distributed team

• Nice-to-Have Skills Description:

  - Experience in financial services, investment banking, or regulatory reporting projects
  - Familiarity with data quality, reconciliation, and control frameworks
  - Experience working with large-scale enterprise data platforms
  - Knowledge of cloud environments and modern data platform architectures
  - Understanding of CI/CD practices and automated deployment pipelines
  - Experience working in Agile / Scrum teams within a distributed global setup

• Languages:
  • English: C1 Advanced

Project Manager - Regulatory Licensing

An international fintech group operating in the payments industry across the UK and Europe is looking for a Project Manager to take ownership of two parallel regulatory licensing projects in the United Kingdom and Switzerland.

We are looking for a hands-on PM who can manage both projects end-to-end from the business side: build the project plan, manage timelines and dependencies, coordinate internal teams and external advisors, and consistently drive both projects toward the required regulatory outcome.

Legal and specialised regulatory expertise will be supported by internal specialists and external advisors. The Project Manager's core responsibility will be to manage the overall project, coordinate all participants, maintain momentum, and ensure delivery against agreed milestones.

Key Responsibilities

Build and maintain the overall project plan, key stages, milestones, and dependencies across both licensing projects.

Coordinate cross-functional collaboration between Compliance, Legal, Risk, Finance, Operations, IT, and other internal stakeholders.

Manage and coordinate external legal and regulatory advisors.

Oversee the preparation and progress of required documentation, internal policies, business plans, financial forecasts, and other materials needed throughout the licensing process.

Track timelines, risks, blockers, dependencies, and project status.

Coordinate engagement with regulatory and external stakeholders as required within each project.

Manage responses to additional questions, comments, or requests arising during the regulatory review process.

Maintain accurate project documentation, task tracking, status updates, and regular reporting to management.

Coordinate post-approval activities, including operational readiness, partner onboarding, and implementation of required processes.

Projects

United Kingdom

Further development of the company's existing regulatory model and delivery of the next stage of licensing in the UK.

Switzerland

Launch of a new regulatory track, including the relevant licensing / membership process and subsequent development of the required payment infrastructure.

What We Are Looking For

Experience as a Project Manager / Senior Project Manager within fintech, payments, banking, or another regulated industry.

Strong track record of managing complex cross-functional projects.

Experience with EMI / PI / PSP / financial licensing projects will be a strong advantage.

Good understanding of how regulatory projects are structured, including documentation flows, timelines, dependencies, regulator requests, and collaboration with external counsel.

Experience coordinating multiple functions at the same time, such as Compliance, Legal, Risk, Finance, IT, and Operations.

Ability to independently structure projects, manage deadlines, identify risks, and drive execution through to completion.

A hands-on mindset and willingness to be directly involved in project execution rather than operating only at an advisory level.

Strong communication and stakeholder management skills.

Languages

English - confident working proficiency, sufficient for communication with external advisors, partners, internal teams, and for working with regulatory documentation.

Fluent Russian or Ukrainian will be a strong advantage.

Working Format

Remote.

The role includes occasional business travel to the United Kingdom, Switzerland, and Malta, depending on project stages and business needs.

Who We Are Looking For

We are not looking for an external consultant who will advise from the sidelines.

We are looking for a Project Manager who will take ownership of the projects, manage the process on a day-to-day basis, keep stakeholders, timelines, risks, and next steps under control, and drive the projects through to completion.

About the Company
We are an ambitious global player setting new standards for how businesses work with digital assets. Our non-custodial crypto solution helps PSPs, IT companies, and financial businesses worldwide build their own digital asset infrastructure. The product is entering a new stage: the platform is actively evolving, and an open-source version is in development.

About the Role
We are looking for a Business Development Manager for our partner. You will drive international growth by opening new markets, building strategic partnerships, and closing high-value B2B deals. We need a proactive BDM who can open doors at the C-level and turn opportunities into long-term revenue.

Key Responsibilities

• Identify new markets, client segments, and business opportunities globally.
• Build strategic, channel, and referral partnerships with PSPs, payment providers, exchanges, fintech companies, and IT integrators.
• Research target accounts and engage C-level decision-makers.
• Lead high-value deals end to end, from discovery and proposals to negotiations and closing.
• Structure partnership models (revenue-share, licensing, referral, white-label).
• Represent the company at industry conferences and events.
• Share market insights with Product and Management to shape the go-to-market strategy.
• Keep the CRM and pipeline up to date and report on results.

Requirements

• Experience in Web3, Crypto, Blockchain, FinTech, Payments, Digital Assets, or related sectors.
• 3+ years in Business Development or B2B sales of tech or infrastructure products.
• A proven track record of building partnerships and closing high-value deals.
• Strong negotiation and presentation skills and confidence working with C-level executives.
• Strategic thinking, independence, and ownership.
• English sufficient for professional negotiations.

Nice to Have

• Experience with crypto infrastructure products (wallets, payment gateways, on/off-ramp).
• An established network in PSP, payments, fintech, or crypto.
• Regular participation in industry conferences.

What We Offer

• Direct impact on business growth and partnership strategy.
• An international product in the fast-growing digital assets industry.
• A dynamic environment with strong opportunities for professional growth.

Learned JavaScript and React and looking for a job?

We offer you a free 3-month internship at our company, where you will gain experience and the position of Junior React Developer.

Requirements:

- Medium level of knowledge of JavaScript

- Medium level of knowledge of React

- English: upper-intermediate ( speak/read/write)

How to become an intern?

A person who wants to become an intern in our company must have a medium level of theoretical knowledge of JavaScript and React, as well as the availability of term papers or projects that were developed at home for training purposes.

Only for ukrainians

About us

UAIN Solutions is an agentic AI service company designing and delivering automation and AI solutions for clients across industries, located in the UK, Europe and the US.

We are a small, senior team that moves fast and runs lean, with AI built into how we work every day. We are looking for someone who wants to grow with us.

Role overview

You will be the operational right hand to our Head of Marketing and CEO. Half of the role keeps the leadership team organised and moving; the other half keeps our marketing engine running.

You will use AI tools daily to research, draft, summarise and automate, so leadership spends time on decisions rather than admin. Expect variety, real ownership and direct exposure to how a growing consultancy is run.

Key responsibilities

Business operations

• Manage calendars, scheduling and meeting logistics for the Head of Marketing and CEO
• Prepare meeting briefs, agendas and follow-up notes, and track actions to completion
• Draft and polish emails, proposals, presentations and internal documents
• Research prospects, partners and topics ahead of client and leadership meetings
• Keep files, CRM records and internal trackers organised and up to date

• Coordinate travel, events and day-to-day admin

   

Marketing operations

• Coordinate the content calendar across website, LinkedIn and email
• Prepare first drafts of posts, case studies and newsletters using AI tools, for leadership review
• Publish and maintain content on the website, CMS and social channels
• Support campaigns and events marketing activities
• Track performance across channels and produce simple reports

• Monitor competitors and industry trends, and share what matters

   

AI-assisted workflows

• Use ChatGPT, Claude and other AI tools to speed up research, drafting, summarising and analysis
• Build and maintain reusable prompts, templates and simple automations/agents for recurring tasks

• Spot manual work that can be automated and suggest better ways of working

   

Qualifications

Required

• Soft skills: result-oriented, proactive and a fast learner – you take ownership, solve problems independently and keep things moving with minimal supervision
• Excellent written and spoken English (B2 or above)
• Fluent, everyday user of ChatGPT and Claude, with confidence in prompting, reviewing and refining AI output
• Highly organised, with strong attention to detail and follow-through
• Able to juggle several priorities and stakeholders in a fast-paced environment
• Discreet and trustworthy with confidential business information

• Basic understanding of digital marketing channels

   

Preferred

• 1-2 years of experience in an assistant, operations or marketing role, ideally in tech, SaaS or professional services
• Experience with tools such as HubSpot, Microsoft 365, WordPress, Canva and Figma
• Experience managing a website or social media accounts
• Basic video editing skills

• Startup experience

   

Who you are

We care more about mindset than a perfect CV. If you are proactive, curious, quick to learn and open to feedback, and you enjoy making things run smoothly, you will fit in well.

What we offer

• Direct exposure to leadership and business strategy
• Hands-on experience across marketing and operations
• Daily work with the latest AI tools and agentic workflows
• A chance to grow quickly within a scaling consultancy
• Flexible working environment and schedule
• Competitive salary
• Professional learning opportunities

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We currently have an opening for Lead of Customer Care. This is a high-impact role, where you’ll own the strategy and development of customer support and success, directly influencing client satisfaction, retention, and LTV. Your initiatives will have a direct impact on revenue growth.
 

Requirements:

• Experience: 2+ years in customer success, account management, or related roles; at least 2 years in a leadership position.
• Proven experience working with iGaming products on SoftSwiss or similar iGaming platforms;
• Experience working with Tier-1 markets;
• Demonstrated track record in developing and implementing customer success strategies, onboarding programs, and retention initiatives.
• Experience building, managing, and motivating high-performance teams.
• Ability to analyze customer data, identify trends, and implement improvements based on insights.
• Hands-on experience with CSAT, NPS, CLV, churn rate, and other key customer success metrics.
• Understanding of iGaming regulations and responsible gaming principles.
• BackOffice SoftSwiss (preferred), Chat providers: LiveChat / HelpDesk, Jira.
• Language: English at B2/C1 level (both written and spoken).
    

Expected Duties / Responsibilities:

• Develop and implement a customer success strategy.
• Build and lead a customer success team to provide world-class support and ensure high customer satisfaction and retention.
• Coordinating a team of 9 specialists across Support and RFPD (Anti-Fraud) departments.
• Establish and track key performance indicators (KPIs) for customer success, including customer satisfaction (CSAT), Net Promoter Score (NPS).
• Create and manage customer onboarding programs to ensure seamless integration.
• Collaborate with product and tech teams to relay customer feedback and drive continuous improvement.
• Develop and execute customer engagement strategies to increase customer lifetime value.
• Ensure compliance with iGaming regulations and responsible gaming practices in all customer interactions.
• Analyze customer data to identify patterns, trends, and potential issues, proactively addressing them to improve the customer experience.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to scale customer success and support: you will take ownership of the entire customer experience and support strategy, driving team performance, customer satisfaction, retention, and lifetime value, with a direct impact on overall revenue growth.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

We are looking for a highly motivated and results-oriented Database Administrator to join our team on a full-time basis. You will be responsible for ensuring the reliability, high availability, and optimal performance of our production databases. In this role, you will help strengthen disaster recovery capabilities, automate operations, and support business-critical workloads.

Responsibilities

• Operate and optimize production databases: PostgreSQL, MySQL/MariaDB, ClickHouse and Redis
• Ensure high availability, replication, backup and recovery across all database engines
• Run regular disaster recovery tests and meet backup and recovery compliance controls
• Tune performance: queries, indexes, configuration, resource limits
• Manage ClickHouse for analytics: replication, query limits, workload isolation
• Operate Redis for caching and real-time workloads: persistence, replication, failover
• Plan capacity and storage growth
• Automate database operations with infrastructure-as-code
• Review schema changes and migrations with engineering teams, and support moves to the cloud

• Take part in on-call and incident response

   

Requirements

• 4+ years of professional experience as a DBA or Database Reliability Engineer
• Strong experience with Big Data
• Deep expertise in PostgreSQL and MySQL/MariaDB: replication, backup tooling, performance tuning
• Production experience with Redis: persistence, replication, Sentinel or Cluster
• Production experience with ClickHouse or another columnar database
• Experience designing high availability and disaster recovery for databases
• Solid Linux skills and scripting (Bash, Python)

• Experience with database monitoring and alerting

   

Will be a plus

• Experience with Amazon RDS orAurora
• Experience running databases on Kubernetes with operators
• Experience with Ansible or Terraform
• Experience with SOC 2 or similar compliance controls

• Exposure to trading, fintech, or market-data platforms

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical budget
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are seeking a skilled Middle Ops/DevOps Engineer with practical experience in the Microsoft Azure cloud ecosystem. In this role, you will be responsible for designing, developing, and maintaining modern cloud-based solutions while ensuring their reliability, scalability, and security in accordance with established engineering best practices.

The primary focus will be on the Microsoft cloud stack, including Azure and Microsoft 365. This is a fully remote position, with responsibilities covering automation, operations, and support for both our internal infrastructure and Cloud Solution Provider (CSP) customers.

We are looking for a highly proactive and engaged team member who is passionate about research and development. You should enjoy tackling complex and non-trivial challenges, demonstrate a strong attention to quality, carefully analyze potential solutions, and take pride in delivering robust, well-considered results.

Main Responsibilities

– Automate operational processes using tools such as PowerShell

– Provide support and troubleshooting for environments managed on behalf of our CSP customers.

– Monitor Azure, Microsoft 365, and CSP environments, respond to incidents, and help drive overall system stability.

– Administer and utilize Jira and Confluence for project and documentation management.

– Research and evaluate new Microsoft cloud technologies and features to enhance our services.

– Maintain and improve our internal cloud infrastructure.

– Support the team with Ops/DevOps-related questions and tasks.

– Design, develop, and deploy applications and services within the Azure cloud environment.

– Participate in architecture design activities and assist in selecting appropriate Azure services and technologies.

– Conduct R&D activities within the Microsoft Fabric platform, exploring new technologies and proposing innovative solutions.

– Implement and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools.

– Optimize the performance, reliability, and security of cloud solutions.

– Integrate with other Microsoft services, such as Power BI, Azure SQL, and Azure Functions.

– Collaborate with cross-functional teams, including project managers, data teams, operations, and business stakeholders.

Mandatory Requirements

– At least 2 years of experience in an Ops/DevOps role.

– Experience automating operational processes using PowerShell, Python, Azure Logic Apps, Power Automate, and similar tools.

– Ability to support and troubleshoot environments for CSP customers.

– Proficiency in monitoring Azure, Microsoft 365, and CSP environments, incident response, and ensuring system stability.

– Experience administering and using Jira and Confluence.

– Ability to research and evaluate new Microsoft cloud technologies and features.

– Experience maintaining and improving internal cloud infrastructure.

– Capability to support the team with Ops/DevOps-related tasks and questions.

– A minimum of 2 years of hands-on experience with Microsoft Azure, including services such as App Services, Azure Functions, Logic Apps, Azure SQL, and Storage.

– Experience with CI/CD tools, such as Azure DevOps and GitHub Actions.

– Knowledge of DevOps practices and tools in cloud environments.

– Familiarity with Agile development processes and tools like Jira.

– Familiarity with containerization technologies, such as Docker and Azure Container Instances; experience with Kubernetes is a plus.

– English proficiency sufficient for reading technical documentation and participating in team discussions.

Preferred Qualifications

– Experience with Infrastructure as Code tools, including ARM, Bicep, and Terraform.

– Knowledge of security best practices in cloud development.

– Microsoft Azure certifications, such as AZ-104 minimum

– Experience with monitoring and logging tools, including Azure Monitor and Application Insights.

We offer

– Opportunities for professional growth and international certification.

– Free technical and business training, as well as access to top bootcamps worldwide, including Microsoft HQ courses in Redmond.

– Participation in innovative data and analytics projects and hands-on experience with cutting-edge Microsoft technologies.

– Long-term employment, not just temporary project-based work.

– An individual development plan tailored to your career goals.

– Access to an English-speaking club to help develop your language skills.