Jobs at Djinni

We are looking for a hands-on Security Engineer to build and operate the controls that protect our employee devices and server workloads.

This role sits at the intersection of endpoint security, server protection, and security platform engineering. You will not be limited to monitoring alerts: you will work across the full lifecycle of security controls - from deployment and policy tuning to coverage monitoring, hardening, troubleshooting, automation, and authorized containment.
 

You will work closely with IT, Infrastructure, Cyber Defense, IAM, and Compliance teams to make protection reliable, measurable, and effective without creating unnecessary friction for users or critical systems

Responsibilities

• Operate and continuously improve EDR/XDR and endpoint protection controls across macOS and Windows workstations and Linux and Windows server workloads
• Administer device-security controls through MDM/UEM and related management platforms where applicable
• Manage the security-control lifecycle, including agent deployment, upgrades, policy configuration, exclusions, health monitoring, coverage-gap remediation, and controlled rollback
• Build and maintain risk-based operating-system hardening baselines using CIS Benchmarks or equivalent security standards
• Monitor telemetry and control health, and investigate stale agents, deployment failures, unmanaged systems, policy conflicts, and coverage gaps
• Troubleshoot false positives, performance issues, security-agent conflicts, and control failures, driving them through root-cause analysis and remediation
• Partner with IT and infrastructure teams on vulnerability remediation, patching, and security configuration improvements
• Support endpoint- and server-related investigations and execute containment actions when authorized through approved procedures
• Maintain file-integrity monitoring and isolation readiness for critical systems where required
• Automate recurring administration, validation, and reporting tasks using scripts, APIs, or platform workflows

• Maintain clear runbooks, configuration records, deployment documentation, and remediation tracking

   

Requirements

• 4+ years of hands-on experience in endpoint security, infrastructure security, system security, or a related security engineering role
• Practical experience administering an enterprise EDR/XDR or endpoint protection platform across a mixed workstation and server environment
• Strong knowledge of Linux and desktop operating system - macOS, Windows - with the ability to troubleshoot security controls across the remaining platform
• Experience with endpoint management, MDM/UEM, or equivalent configuration-management workflows
• Ability to deploy, tune, and troubleshoot security agents, policies, exclusions, telemetry, and containment workflows
• Experience implementing operating-system hardening and working with native security controls
• Understanding of access-control models, least privilege, endpoint telemetry, file-integrity monitoring, and host-isolation techniques.
• Ability to automate operational work using at least one scripting language such as Python, Bash, or PowerShell
• English at Intermediate level or higher
   

Will be a plus

• Experience working with CIS Benchmarks or comparable hardening standards
• Experience securing both macOS workstations and Linux production servers
• Experience supporting a large, distributed fleet of managed endpoints or servers
• Familiarity with native controls such as SELinux, AppArmor, Gatekeeper, System Integrity Protection, FileVault, Microsoft Defender, Attack Surface Reduction, or BitLocker
• Experience integrating endpoint telemetry or response workflows with other security platforms
• Experience in fintech, banking, trading, or another regulated environment
• Relevant technical education, professional training, or equivalent practical experience

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to the company’s approved holiday calendar
• Medical budget
• Remote work
• Professional education budget
• Language-learning budget
• Wellness budget covering gym membership, sports equipment, and related expenses

Adobe Premiere Pro Editor (International Startup)

An international startup is looking for an experienced video editor to join the team and work on a short drama project (short-form dramatic content). Our app Shortical is available on the App Store and Google Play.

We are looking for someone with strong editing skills and confident proficiency in Adobe Premiere Pro.

Responsibilities:

• Editing short drama video content
• Working in Adobe Premiere Pro
• Preparing final deliverables according to project requirements
• Collaborating with the team (producer, director, sound, graphics)
• Meeting deadlines and maintaining high quality standards

Requirements:

• Proven experience as a video editor (required)
• Strong proficiency in Adobe Premiere Pro
• Creativity and attention to detail
• Responsibility and ability to work independently
• Ability to work as part of a team
• English level: B1–B2

Nice to have:

• Experience with After Effects

• Photoshop knowledge

   

We offer:

• Work in an international startup
• Opportunity to be part of an exciting product
• Stable workload and clear processes
• Long-term collaboration opportunities
• Competitive compensation (discussed individually)

To apply, please send your portfolio/showreel and work samples.

Nova Digital — це технологічне серце екосистеми NOVA, де твій код стає частиною щоденного життя цілої країни.

Про масштаб наших сервісів:

• 50+ млн запитів щодня проходять через наші системи
• 10+ млн активних користувачів покладаються на наші рішення

Ми будуємо не просто продукт — ми створюємо технологічну інфраструктуру, яка об’єднує людей, бізнеси та можливості вже майже по цілому світу. Ми в пошуках молодшого інспектора з відділу кадрів.

Що робитимеш як Інспектор з кадрів:

Твій ідеальний профіль

Must-have:

Чому експерти різних напрямів працюють з нами:

Технологічно:

• Високонавантажені системи з реальними викликами масштабування

• Сучасний стек та свобода технологічних рішень

• Можливість впливати на архітектуру продуктів, якими користуються мільйони

Професійно:

• Менторство від сеньйорів з досвідом enterprise-рішень

• Разом будуємо інновації, що працюють для мільйонів

Ідейно:

• Продукт, що змінює країну — не просто ще один стартап

• Тут команди стають драйверами технологічних змін

Benefits:

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.

• Добровільне медичне страхування та страхування життя.

• Корпоративні знижки від партнерів NOVA.

• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.

• Соціальна відповідальність та волонтерський рух “Свої для своїх”.

• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.

• Соціальні відпустки та компенсації відповідно до КЗпП України.

Наступний крок за тобою.
Ми  чекаємо на знайомство — залишилось лише отримати твоє резюме.

Очікуваний термін відповіді — до 10 робочих днів.

We are seeking a skilled and motivated DevOps Engineer to join our dynamic IT team. As a DevOps Engineer, you will be responsible for implementing and maintaining a robust and scalable infrastructure, ensuring the smooth operation of our cloud services, and optimizing our software development and deployment processes. The ideal candidate has a strong background in core IT technologies, cloud services, and automation, and possesses excellent problem-solving and communication skills.

Requirements:
• 1+ year of development experience (preferably Golang, Python, JavaScript) — must have;
• 3+ years of experience with Ubuntu-like Linux;
• Experience with Docker or other container-based technologies;
• Experience with Kubernetes;
• 2+ years of experience running production systems in Amazon AWS and services like ECS, S3, RDS, ELB, SQS, and Lambda ;
• Experience working with AWS Bedrock
• Networking skills: TCP/IP, DNS, load balancers, PKI (TLS), network security, etc;
• Knowledge of CI/CD tools like GitLab, Jenkins, Bitbucket Pipelines, etc;
• Experience with SQL/NoSQL technologies such as MySQL, ElasticSearch, MongoDB, PostgreSQL, and Redis;
• Experience with monitoring tools and metrics;
• Experience with version control systems: GitLab, GitHub;
• Experience with IaC tools such as Terraform, Ansible, or Puppet;
• AWS Associate Solution Architect certification required;
• English: Upper-Intermediate;

Would be a plus:
• Experience with Azure or GCP would be a plus.
• AWS Associate/Professional/Specialty certifications;
• Experience with serverless architectures;
• Familiarity with SRE practices and incident response.

Responsibilities:
• Design, implement, and maintain cloud infrastructure (primarily AWS);
• Build, improve, and support CI/CD pipelines;
• Manage containerized applications using Docker and Kubernetes (or ECS);
• Ensure system reliability, monitoring, alerting, and incident response;
• Implement Infrastructure as Code and configuration management;
• Maintain security best practices, access control, and backups;
• Support troubleshooting and root cause analysis in production;
• Collaborate with developers and QA to improve delivery pipelines;
• Participate in cost optimization and infrastructure improvements;
• Maintain clear technical documentation.

What will you get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days) and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

 

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

About the Role
We are looking for an experienced and data-driven Head of CRM to lead our customer retention strategy, lifecycle marketing initiatives, and CRM operations. This role is responsible for developing and executing CRM strategies that drive customer engagement, retention, loyalty, and lifetime value across multiple communication channels.
As a Head of CRM, you will own the CRM roadmap, manage a team of CRM specialists, collaborate closely with Product, BI, Marketing, VIP, and Creative teams, and continuously optimize customer journeys through segmentation, personalization, automation, and testing.
This is a high-impact leadership role offering the opportunity to shape CRM strategy, build scalable retention programs, and directly influence business growth.
Responsibilities
CRM Strategy & Leadership
 

• Develop and execute the overall CRM and customer retention strategy aligned with business objectives.
• Own customer lifecycle management across all stages: onboarding, activation, retention, reactivation, and loyalty.
• Define CRM KPIs, monitor performance, and drive continuous improvement initiatives.
• Build and manage the CRM roadmap, prioritizing projects based on business impact.
• Lead, mentor, and develop the CRM team, establishing best practices and operational excellence.

Campaign Management & Automation
 

• Oversee planning, execution, and optimization of CRM campaigns across Email, SMS, Push Notifications, In-App Messaging, Onsite Communications, and other channels.
• Ensure effective campaign delivery through CRM automation platforms.
• Drive personalization initiatives based on customer behavior, segmentation, and predictive insights.
• Establish and optimize automated customer journeys and trigger-based communications.

Analytics & Optimization
 

• Analyze CRM performance and customer behavior to identify growth opportunities.
• Develop segmentation strategies to maximize engagement and retention.
• Lead A/B testing initiatives across communications, offers, customer journeys, and promotional mechanics.
• Monitor customer engagement metrics, churn rates, retention, conversion, and lifetime value.
• Collaborate with BI and Data teams to improve reporting frameworks and customer insights.

Cross-Functional Collaboration

• Work closely with Product, Marketing, VIP, BI, Operations, and Creative teams to deliver integrated customer experiences.
• Guide Creative and Content teams on CRM best practices, messaging frameworks, and campaign optimization.
• Partner with Product teams to implement retention features and loyalty initiatives.

Deliverability & Compliance
 

• Monitor email deliverability, domain reputation, and communication performance.
• Ensure compliance with communication regulations and customer consent management.
• Oversee subscription and unsubscription processes to maintain healthy communication databases.

Requirements
 

• 3+ years of CRM experience, including at least 1 year in a leadership or senior CRM role.
• Proven experience developing and executing CRM and retention strategies.
• Strong expertise with CRM and marketing automation platforms (Customer.io, Optimove, Хtremepush, FastTrack, Salesforce Marketing Cloud, Braze, or similar).
• Strong analytical skills with hands-on experience in customer segmentation and performance analysis.
• Advanced Excel/Google Sheets skills; SQL knowledge is a strong advantage.
• Experience managing A/B testing programs and data-driven optimization initiatives.
• Understanding of customer lifecycle marketing, retention, loyalty programs, and behavioral segmentation.
• Experience working with email deliverability and communication best practices.
• Excellent project management and stakeholder management skills.
• Strong leadership, mentoring, and team development capabilities.
• iGaming experience is highly preferred.

Nice to Have
 

• Experience managing CRM teams in fast-growing environments.
• Knowledge of HTML/CSS for email development.
• Experience with predictive modeling, customer scoring, and advanced personalization.
• Understanding of responsible gaming and regulatory requirements within iGaming.

What You'll Get
 

• Flexible working hours that fit your natural rhythm: 08:00–17:00, 09:00–18:00, or 10:00–19:00.
• 17 working days of paid vacation (available after 6 months).
• Salary in USD.
• Significant ownership and influence on customer retention strategy.
• Opportunity to build and scale CRM processes and team.
• Collaboration with experienced professionals across Product, Marketing, BI, and Operations.
• Access to advanced CRM and marketing technology stack.
• Continuous professional development and leadership growth opportunities.
• Clear structure, transparent feedback, and measurable goals.
• Fun corporate activities and team events.

About the Role

We are looking for a detail-oriented CRM Operations Manager to join our growing iGaming team.

In this role, you will be responsible for building, executing, and optimizing customer communication journeys across multiple channels to increase player engagement, retention, and lifetime value.

You’ll work closely with the design, content, and marketing teams to deliver personalized, high-performing campaigns that enhance the player experience.

Key Responsibilities

• Develop and manage customer journeys and automated CRM workflows.
• Create and execute multi-channel communication campaigns, including Email, SMS, and In-App messaging.
• Manage and update promo pages, banners, and campaign assets, ensuring a seamless user experience.
• Collaborate with design and content teams to ensure consistency in messaging, visuals, and tone of voice.
• Ensure smooth CRM operations and data accuracy across all touchpoints.

Requirements

• Proven experience in CRM operations or lifecycle marketing, preferably in the iGaming industry.
• Hands-on experience with SoftSwiss and Customer.io platforms is essential.
• Familiarity with HTML email templates and basic design workflows.
• Strong understanding of multi-channel CRM communication (Email, SMS, In-App).
• Ability to create and manage automated player journeys and lifecycle campaigns.
• Experience working closely with creative teams (design, content, and development).
• Ability to work independently

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Strong Middle BI/DB Developer to join our team in Lviv!

What You'll get to do:

• Develop real‑time data processing and aggregation pipelines.
• Create and modify data marts to enhance the data warehouse.
• Manage internal and external integrations.
• Design and deliver various types of reports.
• Main Stack Databases: Google BigQuery, PostgreSQL, SQL ETL: Apache Airflow, Apache NiFi Streaming: Apache Kafka

What You need to know:

• Bachelor’s or Master’s degree in a STEM field.
• Solid understanding of Computer Science fundamentals: Software Engineering, Algorithms, Operating Systems, Networking, etc.
• Strong knowledge of at least one RDBMS (Google BigQuery, PostgreSQL, MSSQL, Oracle, MySQL), including: Query optimization Indexing strategies; Partitioning Practical experience with ETL/ELT processes.
• Experience in creating or supporting Data Warehouses.
• Hands‑on experience with at least one enterprise Business Intelligence platform.
• English: Intermediate+ (reading, writing, speaking).
   

Nice to have:

• Knowledge of analytical data warehouse systems (Google BigQuery, Azure Synapse Analytics, AWS Redshift, Snowflake).
• Programming skills in one language (Python or Java).
• Experience with additional tools and systems such as Apache Airflow and Apache NiFi.
  
  Here's what we offer:
• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

In Competera, we are building a place where optimal pricing decisions can be made easily. We believe that AI technologies will soon drive all challenging decisions and are capable of helping humans be better. We are now looking for a Lead Data Scientist to change the way we deliver our solution to customers.
You could be a perfect match for the position if        
You want to:

• Be responsible for DS-ML-related solutions developed by all Service and Delivery(SnD) squads: maintenance and improvement of existing solutions; design, development, and implementation of new solutions.
• Provide technical leadership for other SnD DSs.
• Test developed algorithms, work with the SnD team within UAT, adapt, and reach DOD and DOR.
• Verify key tasks done by SnD DS, such as model training and AB test design.
• Conduct code reviews for DS-ML-related solutions.
• Automate DS work in SnD.Develop data requirements for SnD implementation projects.
• Cooperate with IM and DE to achieve and maintain the optimal dataset configuration according to DS-ML needs.
• Measure solution stability, quality, and effectiveness; transparently communicate the current state of things to other roles/teams, and suggest and implement improvements.
• Regularly collaborate (provide prototypes/ideas/detailed feature requests) with RnD Teams on tools for SnD.

You have:

• A minimum of 5 years of experience in data science or a related field.
• Proficiency in SQL for data manipulation and extraction.
• Strong Python skills, capable of writing modular and readable code for experiments and prototypes.
• A solid mathematical background, preferably in a Computer Science-related field.
• Proficiency in the scientific Python toolkit, including NumPy, pandas, scikit-learn, and either Keras/TensorFlow or PyTorch.
• Familiarity with Time Series Forecasting approaches.
• Experience in statistical testing methodologies, including A/B testing.
• At least 3 years of experience working with tabular and mixed (multimodal) data (e.g., tabular data combined with text, audio, or images).
• Upper-intermediate or higher level of English (for future communication with clients and user interviews)

Soft skills:

• Analytical mindset and strong critical thinking abilities.
• Leadership skills to efficiently organize the data team (Data Scientists, Data Engineers, Data Analysts).
• Agile approach, with the ability to experiment and test hypotheses in an unstable business environment.
• Business-oriented mindset, able to translate complex models into simple business language.
• Excellent presentation skills, capable of communicating complex ideas effectively.
• Curiosity and a commitment to continuous learning within the domain.
• Strong team player, able to collaborate effectively with cross-functional teams.

You’re gonna love it, and here’s why:

• Rich innovative software stack, freedom to choose the best suitable technologies.
• Remote-first ideology: freedom to operate from the home office or any suitable coworking.
• Flexible working hours (we start from 8 to 11 am) and no time tracking systems on.
• Regular performance and compensation reviews.
• Recurrent 1-1s and measurable OKRs.
• In-depth onboarding with a clear success track.
• Competera covers 70% of your training/course fee.
• 20 vacation days, 15 days off, and up to one week of paid Christmas holidays.
• 20 business days of sick leave.
• We reimburse the cost of coworking.

Drive innovations with us. Be a Competerian.

We are looking for an experienced Integrations Team Lead. This role combines people management with ownership of the entire integration lifecycle — from onboarding and technical implementation to post-launch support and continuous optimization.

Ideal for someone who enjoys building high-performing teams, delivering seamless integrations, and continuously improving technical processes.

What you’ll do:
• Lead and develop a team of Integration Managers and Technical Support Specialists;
• Manage team performance, workload planning, mentoring, and career development;
• Own API checks of integrations and ensure timely delivery of these API checks;
• Coordinate cross-functional initiatives involving Product, Engineering, Compliance/Legal, Operations, and external partners;
• Identify and mitigate risks, dependencies, and blockers;
• Drive continuous improvements in integration processes and documentation;
• Ensure high-quality technical guidance during API integration and production launch;
• Manage post-go-live technical support, troubleshoot integration issues, and coordinate resolution with internal engineering teams and external partners;
• Establish and improve Technical Support processes, including SLA management, incident handling, escalation procedures, and knowledge base maintenance.

Your expertise:
• 2+ years of experience managing teams, including hiring, mentoring, performance management, and employee development;
• 3+ years of experience working with third-party integrations;
• Hans-on experience working with REST APIs, webhooks, and technical integration documentation;
• Deep understanding of financial service workflows, third-party integrations, user journeys, and system interactions;
• Experience managing multiple integrations simultaneously;
• Experience supporting partners throughout the full integration lifecycle, from onboarding to post-production support;
• Strong stakeholder management and communication skills;
• Experience working with cross-functional engineering teams in Agile environments;
• Excellent organizational, leadership, and problem-solving skills;
• English (B2+ or higher).

Life at Emergine:

Stay Supported
• 100% paid sick leave
• 21 working days of paid vacation
• Medical support for office and remote employees
• Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.

Work Without Borders
• International team
• Global collaboration
• Flexible work models depending on the role
• Remote, hybrid or office-based setup depending on the position

Grow Through Motion
• PDP and career development plans
• Regular feedback sessions
• Leadership opportunities
• Continuous professional development
• Knowledge-sharing sessions
• Management development initiatives

Create Real Impact
• Ownership from early stages
• International projects
• Complex and meaningful challenges
• Collaborative management
• Open communication
• Low bureaucracy
• Space for initiative and innovation

Hiring process:
HR Interview · Technical Interview · Final Interview · Reference check · Job Offer

We are looking for a Mid-level VIP Account Manager for our products in the eSports industry.

Location: Remote.
Team: Retention Team.

About the Role:

The VIP Account Manager will be responsible for the personalized management and support of VIP players and top depositors across our projects. The role focuses on building trusted long-term relationships with high-value players, increasing retention and LTV, reactivating players at risk of churn, developing personalized bonuses and offers, handling complex situations and escalations, and analyzing VIP segment performance. The VIP Account Manager will manage a portfolio of VIP players and work closely with Support, Marketing, and Anti-Fraud teams.
 

Requirements:

2+ years of commercial work experience as a VIP / Account Manager in gambling, betting, crypto, or iGaming.

Experience working with VIP players and high-rollers.

Understanding of retention mechanics and customer service.

Experience working with CRM systems.

Excellent communication and negotiation skills.

Ability to build and maintain trusted relationships with high-value clients.

Ability to handle stressful situations, complex player requests, and escalations.

Strong customer-oriented approach.

English — Intermediate.

Ukrainian or Russian — Upper-Intermediate+ / Advanced for internal communication.

Will be an advantage:

Experience specifically with skin-gambling / CS: GO case-opening projects.

Higher education is welcome; the field of study is not essential.

Responsibilities:

Manage a portfolio of VIP players and provide a personalized approach to each high-value player.

Build trusted long-term relationships with VIP players with a focus on increasing retention and LTV.

Develop and implement personalized bonus programs, promotions, and individual offers within project policies.

Communicate directly with VIP players via chats, calls, and messengers.

Monitor player activity and identify VIP players at risk of churn.

Work on player retention and reactivation.

Handle complex player requests, disputes, and escalations.

Collect feedback from VIP players and analyze insights related to the VIP segment.

Monitor retention, LTV, and reactivation metrics for the assigned VIP portfolio.

Prepare regular reports for the Head of Retention.

Work closely with Support, Marketing, and Anti-Fraud teams.

Follow established limits and compliance policies when managing bonuses and personalized offers.

List of technologies:

CRM/CDP: Customer.io, OneSignal, or similar platforms.

Communication: Email, Telegram, Discord.

Analytics: Tableau or similar tools.

Data & Reporting: Google Sheets / Excel — confident level.

Task & Process Management: Jira / Notion / ClickUp.

AI tools: ChatGPT and similar tools for communication, analysis, and workflow optimization.

What we could offer:

24 days of paid leave per year.

100% paid sick leave.

Fixed-rate + bonuses.

Full-time remote.

Long-term collaboration.

Sustainable business.

Game and entertainment development company.

Middle System Administrator

We are looking for a System Administrator to join our team to manage, support, and develop our IT infrastructure, handle identity & access management, and oversee device management (Windows/macOS). 

Key Responsibilities

• Employee Onboarding/Offboarding: Creating and deactivating user accounts, configuring access permissions, and preparing workstations and office equipment.
• Technical Support: Providing L1/L2 technical assistance to users on macOS and Windows.
• Server Administration: Administering Windows Server OS.
• SaaS Administration: Managing Microsoft 365 and Google Workspace environments.
• Device Management (MDM): Configuring policies, profiles, and applications, as well as enrolling PCs/macOS devices via Microsoft Intune.
• IT Asset Management: Maintaining the corporate hardware inventory (tracking assets, statuses, issuance, and returns).
• Access Control: Managing users, groups, and access rights in accordance with company policies.
• Security Management: Configuring and maintaining MFA, security policies, and authentication scenarios.
• Network Administration: Basic setup and maintenance of MikroTik network equipment.
• Local Area Networks (LAN): Diagnosing, configuring, troubleshooting, and expanding local networks.
• Documentation: Maintaining IT documentation (hardware inventory, access matrix, network architecture, and user guides).

Requirements

• 2+ years of experience as a System Administrator or IT Support Specialist.
• Hands-on experience administering Microsoft 365 and Google Workspace.
• Hands-on experience with Microsoft Intune (MDM/MAM).
• Deep understanding and practical experience supporting both macOS and Windows.
• Solid understanding of core networking technologies (DNS, DHCP, VPN, VLAN) and basic experience with MikroTik.
• Knowledge of Information Security fundamentals (MFA, password policies, access control matrix).
• English: Intermediate (reading technical documentation).
• Strong self-prioritization skills and a responsible approach to deadlines.

Nice to Have

• Experience with scripting (PowerShell, Bash).
• Experience supporting remote employees.
• Microsoft or Google Workspace Administrator certifications.
• Experience working with CRM and ERP systems (e.g., Odoo).

 What we offer:

• Work on innovative UAV and drone technologies
• Participation in R&D projects developing new aerial systems
• Official employment
• A team environment where initiative and technical curiosity are encourage

Our client is an international product-based IT company specializing in the iGaming industry. Founded in 2014, the company has been successfully operating on the market for more than 11 years, bringing together a team of 390+ professionals. Starting as a leader in the CIS region, the company is now actively expanding on a global scale.

We are currently looking for a Middle/Senior Media Buyer to join the media buying team and work with scalable traffic across different GEOs and tiers.
 

📋 Key responsibilities and your contribution:

— Launch, manage, and scale Facebook advertising campaigns across Tier 1 / Tier 2 / Tier 3 GEOs.

— Full ownership of traffic performance and financial results, including PnL responsibility.

— Analyze and optimize key performance metrics: ROI, CR, CTR, CPM, CPA, PnL.

— Scale profitable campaigns without artificial budget caps.

— Work closely with offers, creatives, agencies, and internal teams to improve campaign efficiency.

— Test and adapt strategies based on changes in GEOs, offers, platforms, and market conditions.

— Identify bottlenecks in funnels and processes, propose and implement optimization solutions.

— Maintain clear communication, task-setting, and feedback loops within the team.
 

📚 Your qualifications:

— 2+ years of experience in media buying / traffic arbitrage.

— Deep understanding of Facebook Ads ecosystem and traffic acquisition mechanics.

— Proven experience managing monthly budgets from $50,000.

— Strong analytical mindset and confidence working with performance metrics and profitability models.

— Hands-on experience with analytics and tracking tools such as Power BI, Google Sheets, Voluum, Binom, Keitaro (or similar).

— Experience working with offers, creatives, and external partners (agencies, vendors).

— High level of responsibility for results and readiness to work with CRM and PnL models.

— Strong communication skills and ability to give and receive constructive feedback.

— Critical thinking, initiative, flexibility, and adaptability in a fast-changing environment.
 

Benefits:

⭐ Competitive base salary + performance bonus up to 40% of profit, top and private offers, including in-house products.

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

⭐ Full freedom and hands-on involvement: opportunity to work across multiple directions — arbitrage, product media buying, various GEOs and tiers — without being locked into one narrow scope.

Офіс ефективного регулювання BRDO - один із ключових незалежних експертно-аналітичних центрів України, який працює над створенням ефективного регулювання, прозорих правил і сучасних державних рішень.

Зараз команда працює над проєктом створення системи аналізу цін на будівельну продукцію - інструменту, який допоможе краще розуміти ринок, виявляти аномалії та формувати більш обґрунтовані аналітичні підходи.

Ми шукаємо Market Analyst /Аналітика ринку, який(-а) допоможе не просто аналізувати дані, а інтерпретувати їх у контексті реального ринку: структури галузі, сезонності, регіональних відмінностей, поведінки постачальників та каналів продажу.
У цій ролі ви будете працювати на стику аналітики, ринку та методології - допомагати команді формувати реалістичні аналітичні правила, виявляти “сліпі зони” в даних і готувати матеріали для державних та ринкових стейкхолдерів.

Основні задачі:

• Аналіз та інтерпретація даних ринку будівельної продукції; 
• Дослідження ринку в розрізі категорій товарів, регіонів, каналів продажу та типів постачальників; 
• Виявлення ринкових закономірностей, сезонності, регіональних відмінностей та коливань цін; 
• Пошук прогалин, аномалій та “сліпих зон” у даних; 
• Підготовка рекомендацій для вдосконалення аналітичних правил і підходів; 
• Допомога команді в розширенні та покращенні джерел даних; 
• Підготовка аналітичних матеріалів, market notes та коротких звітів для внутрішніх і зовнішніх стейкхолдерів; 
• Перевірка якості та репрезентативності даних; 
• Співпраця з аналітичною, продуктовою та методологічною командами. 

• 4+ роки досвіду у market intelligence, ринковій, ціновій або закупівельній аналітиці; 
• Розуміння структури ринків, принципів сегментації та роботи каналів продажу; 
• Досвід роботи з даними з різних джерел і часовими рядами; 
• Досвід підготовки аналітичних матеріалів і звітів; 
• Вміння поєднувати кількісний аналіз із якісними висновками; 
• Вміння пояснювати складні речі просто та структуровано; 
• Здатність бачити причини змін, а не лише фіксувати тренди. 

• Досвід роботи у будівельному секторі або на товарних ринках; 
• Досвід роботи з open data або сферою публічних закупівель; 
• Досвід підготовки market reports або ринкових оглядів; 
• Робота з BI-інструментами (Power BI, Tableau тощо); 
• Досвід роботи у GovTech, аналітичних центрах або дослідницьких проєктах. 

• Участь у створенні нової системи ринкової аналітики на національному рівні; 
• Можливість впливати на методологію та правила аналізу; 
• Робота з великими масивами даних і реальними ринковими процесами; 
• Сильна команда аналітиків, експертів і продукту; 
• Гнучкий формат роботи: remote / hybrid, офіс у центрі Києва (Майдан Незалежності, 2). 

• Планування та контроль бюджетів донорських проєктів (план-факт аналіз, прогнозування, контроль залишків коштів). 
• Підготовка фінансової звітності для донорів і керівництва. 
• Фінансовий супровід договорів, перевірка первинної документації та актів виконаних робіт. 
• Контроль відповідності витрат бюджетам проєктів і вимогам донорів. 
• Участь у підготовці платежів, валютних операціях та взаємодії з банками. 
• Взаємодія з керівниками проєктів, бухгалтерією та іншими командами для забезпечення ефективного використання коштів. 
• Участь у внутрішніх та зовнішніх аудитах. 

• Вища освіта у сфері фінансів, економіки або бухгалтерського обліку. 
• Досвід роботи в НГО, благодійних або донорських організаціях. 
• Досвід фінансового супроводу донорських проєктів та підготовки фінансової звітності. 
• Впевнене володіння Excel / Google Sheets. 
• Розуміння принципів бюджетування, план-факт аналізу та donor compliance. 
• Досвід участі в аудитах. 

• Досвід роботи з міжнародними донорами (USAID, EU, GIZ, SIDA, UNICEF тощо). 
• Досвід роботи з електронним документообігом (зокрема «Вчасно»). 
• Англійська мова на рівні, достатньому для роботи з донорською документацією. 

• Конкурентну заробітну плату з прив’язкою до валютного курсу. 
• Роботу з проєктами, результати яких впливають на розвиток державної політики та реформ. 
• Команду професійних і небайдужих людей, з якими приємно працювати та досягати результатів. 
• Простір для самостійності, відповідальності та реалізації власних ідей. 
• Гібридний формат роботи та сучасний офіс у центрі Києва (Майдан Незалежності, 2, Spaces).