Jobs at Djinni

Full-Time, Remote
Availability from Monday to Friday (CET time zone)

Who we are
The Fellas Ads is an Amsterdam- based Affiliate Network that launched in 
early 2020 and has been growing rapidly ever since. We are a lean and 
vibrant team that excels at making an impact by our agility and drive to 
innovate & perform.

Your Role
As a Campaign Support Specialist you will play a crucial role in maintaining and optimizing our marketing campaign inventory. Your 
primary responsibility is to ensure that all marketing campaigns, including creative assets, are up- to- date and accurately documented.
 

You will proactively gather marketing materials from colleagues, identify and upload the best creative assets, and complete campaign setups by adding all relevant requirements. Your keen eye for detail and hands- on approach will be essential in keeping the inventory organized and ensuring new campaigns are added promptly.
 

To succeed in this role, you must be highly detail- oriented and able to 
manage a high workload without compromising accuracy—small mistakes can have a significant impact. Additionally, since online marketing operates around the clock, your availability and responsiveness are key. 
 

Our sales teams rely on you to keep our campaign inventory accurate and up- to- date so they can perform at their best.

What You'll Be Doing
 

•  Maintain and update the inventory of marketing campaigns, ensuring 
  all creative assets are accurately documented.
• Collect and organize marketing materials from colleagues, ensuring all
  required assets are included.
• Identify and upload the best- performing creative assets for each 
  campaign.
•  Ensure timely campaign setup, adding all necessary details and 
  requirements.
• Monitor campaign inventory to guarantee completeness and prevent 
  outdated materials from being used.
• Collaborate with marketing and sales teams to align campaign 
  assets with their needs.
• Work efficiently under tight deadlines while maintaining a high level

of accuracy.

• Be available and responsive, as online marketing operates 24/7

Requirements

• Fully equipped for remote work, including a quiet workspace free 
  from distractions.
• A reliable and fast computer (laptop or desktop) that can efficiently 
  handle multiple tasks and applications.
• A stable and high-speed internet connection to ensure smooth 
  communication and workflow.
•  Proficiency in English, both written and spoken.
• Ability to work in the Amsterdam time zone (CET), from 09:00 AM
  to 06:00 PM.
• Availability outside working hours for occasional urgent requests

About the role:

Elogic is looking for an Operational Excellence Lead who will help improve the performance and efficiency of our e-commerce delivery organization.

This role focuses on strengthening the way our teams operate across Project Management, Business Analysis, Account Management, and cross-functional delivery processes.

You will work across teams to identify bottlenecks, improve workflows, introduce clearer operational standards, and help increase delivery quality and predictability.

This role is not a traditional line-management position. Instead, you will work closely with department leads and delivery teams to improve how projects are executed and how teams collaborate.
 

Key mission:

Improve delivery efficiency, operational clarity, and execution consistency across Elogic’s ecommerce projects.
 

Responsibilities:

• Analyze and improve operational processes across delivery teams
• Identify bottlenecks, handoff issues, and execution risks
• Introduce clearer workflows, standards, and delivery playbooks
• Define and track delivery and operational KPIs
• Improve coordination between PM, BA, AM, and engineering teams
• Partner with department leads to strengthen planning, risk management, and execution discipline
• Facilitate operational reviews and recommend improvements based on data
   

Success in this role:

Within the first 6 months, this person should:

• identify key operational bottlenecks across delivery functions
• launch 2–3 improvement initiatives that increase delivery clarity or efficiency
• improve visibility of delivery KPIs and reporting
• help teams reduce ambiguity in processes and handoffs
   

Requirements:

• 4–8 years of experience in ecommerce, software delivery, or digital agency environments
• Experience across several of the following areas:Project Management, Business Analysis, Delivery Management, Account Management, or Operations
• Experience improving delivery processes or operational workflows
• Strong analytical and systems thinking
• Experience working with cross-functional delivery teams
• Experience with delivery KPIs and operational reporting
• Strong English communication skills
   

Strong plus:

• Experience with Magento / Adobe Commerce / Shopify / Shopify Plus / BigCommerce
• Experience in an ecommerce agency or services company
• Experience working with delivery teams of 20+ people
• Experience improving delivery governance or project frameworks
   

Who will be a great fit:

• Someone who grew from a hands-on delivery role (PM, BA, Delivery Manager) into broader operational responsibility
• A person who understands both client expectations and internal delivery realities
• Someone who enjoys improving systems, workflows, and collaboration between teams
• A pragmatic problem solver focused on making delivery work better in practice

Hello everyone 👋

At Intobi, we're a software and product development company passionate about driving innovation and progress.

We help our clients succeed by delivering custom-built tech solutions designed to meet their unique needs.

Our expertise lies in developing cutting-edge Web and Mobile applications.

We’re looking for a success-driven Full-Stack Node.js Python Developer for one of our clients.

Full-time, long-term position with the flexibility to work either from the office or remotely.

Requirements:

— At least 4 years of commercial working experience;
— Node.js;
— Nest.js;
— Mongodb; 
— React;
— Next;

— Experience with Python would be a strong plus. No specific framework is required;
— Experience working with video and image files;
— Experience working independently on end-to-end features (front + back, planning and implementation);
— Working with APIs from Google, Facebook, TikTok ADS;
— Quickly and independently analyze tasks (without clear details) and how they can be solved using APIs from these platforms;
— Independently take responsibility for the result in terms of architecture and optimized solutions;

— Experience with AI would be a plus, but it is not required;
— English: Upper-Intermediate or above.

What we offer:

— Competitive salary;

— Paid vacation and sick leaves;

— Paid day off (Ukrainian holidays);

— Ability to work from our cosy office;

— 8 hours working day, 5 days a week;

— Career growth potential;

— Free snacks, fruits, and drinks;

— Friendly team and corporate events.

Please send your CV here or via email

Should the first stage be successfully completed, you’ll be invited to a personal interview.

🚀AIMPROSOFT — Senior DevOps Engineer / Cloud Architect Opportunity! 

Aimprosoft, a fast-growing IT company, is looking for a Cloud Engineer (Senior DevOps Engineer) / Cloud Architect with deep expertise in AWS  on a contract basis (≈1 year+ ) to join a long-term international project in the Retail & E-Commerce domain.  

This is a lead-level architectural role where you will define and evolve cloud architecture for a large-scale platform used within smart home ecosystems and enterprise digital environments.

The position combines Cloud Architecture, DevOps Leadership, and Solution Architecture responsibilities with strong collaboration across backend, IoT, and product teams.

🎯About the project & role: 

You will own and evolve the cloud and system architecture for the platform, ensuring scalability, resilience, security, and innovation across existing and future smart home products.

Your mission is to design a future-proof cloud foundation that supports:

• high-availability distributed systems
• IoT integrations and data pipelines
• containerized microservices platforms
• observability and automated delivery workflows

• multi-environment and potentially multi-cloud deployments

   

You will act as a technical sparring partner for backend and platform teams, shaping architectural decisions and translating business needs into scalable technical solutions.

🔥What We Need From You: 

• 7+ years of experience in Cloud Architecture, DevOps Architecture, or Platform Engineering. 
• Proven experience architecting high-load, multi-tenant cloud systems on AWS. 
• Solid understanding of IAM Policies in AWS (especially resource-based and identity-based policies).
• Strong hands-on experience with Amazon Kinesis Data Firehose and Amazon Athena.
• Practical knowledge of AWS IoT Core: Things, Rules Engine, IoT Rule Actions.
• Good understanding of MQTT protocol.
• Deep understanding of microservices, distributed systems, cloud networking, and resiliency patterns. 
• Expert-level knowledge of Terraform and automated infrastructure. 
• Strong experience with Kubernetes, Docker, and production-grade orchestration. 
• Solid background in observability, metrics pipelines, and monitoring frameworks. 
• Understanding of DR/HA patterns, SLO/SLA/SLA definitions, and cloud security best practices. 
• Experience mentoring engineering teams and leading major architectural initiatives. 
• Experience in retail, e-commerce, or large-scale consumer platforms. 
• Ability to write clean, structured, reusable logic in templates and scripts. 
• Strong analytical mindset-ability to translate business needs into data-driven campaigns. 
• English: Upper-Intermediate (B2) or higher for communication with international teams. 

📌Nice to have: 

• Experience with streaming processing frameworks (Kafka Streams, Flink, Spark).
• Experience with Amazon ElastiCache (Redis or Valkey)
• Experience in ad-tech, content delivery platforms, or online marketing systems. 
• Knowledge of Node.js/TypeScript/NestJS for deeper collaboration with backend teams. 
• Production experience with Kafka, including cluster design & real-world event-driven systems. 
• Experience with DDD, event sourcing, CQRS. 
• Multi-region, multi-cloud architecture design. 
• Bachelor’s or Master’s degree in Computer Science or related field. 

💼What We Offer: 

• Official military deferment (reservation) 
• A competitive salary that appreciates your skills and experience 
• Cozy atmosphere and modern approaches. We have neither bureaucracy nor strict management nor “working under pressure” conditions 
• Opportunity to implement your ideas, tools, and approaches. We are open to changes and suggestions aimed at improvement 
• Work on a strategic, large-scale international project with high visibility. 
• Remote-friendly culture with strong team collaboration. 

We are looking for a motivated Junior Sales Manager / Sales Assistant who’s ready to grow with us, learn from one of the strongest sales teams in the industry, and develop into a confident professional working with clients from the Fortune 500 list. What matters most is your mindset, communication skills, and desire to learn.
 

Requirements:

• Fluency in English - B2, both written and spoken,
• Understanding of web development or design principles
• Be curious, proactive, and open to feedback
• The ability to identify clients’ needs and transform them into tasks
• Proficiency in concise and impactful presentations 

Personality:

• Positive team player – good relationships are essential  
• Proactive, purposeful, initiative
• Emotional intelligence and empathy towards clients

• Self-organized, reliable and results-oriented

   

Responsibilities:

• Assist the sales team with preparing proposals
• Help with client communication: follow-up emails, messages, and basic coordination
• CRM management: updating client data, notes after calls etc
• Shadow sales calls to learn client communication and negotiation flow
• Prepare basic sales-related documents and presentations

• Help with researching potential clients and markets

   

The Offer:

• Base salary + KPI.
• Schedule Mo-Fr 10-18
• Once you start closing deals commission: 5-10%, the Volume of 1 project: $30K+
• Budget allocated for necessary platforms and services
• Minimal hierarchy in the work environment
• Paid vacations: 24 days per year

• Paid sick leaves 2 weeks and holidays 12 days

   

 Recruitment process: 30 min call - Test task - Final interview.

Position Overview

We are looking for a Middle .NET Developer with strong .NET fundamentals who is ready to invest in learning the Acumatica Framework (Onboarding guide - https://www.acumatica.com/developers/onboarding-new-acumatica-developers/) and ERP domain. Acumatica development is not generic .NET development - it is a specialized framework built on .NET and tightly coupled with ERP and financial processes.

This role requires a long-term, multi-year commitment, as becoming productive on the Acumatica platform represents a significant investment from both the developer and Sprinterra.

Candidates must have upper-intermediate English proficiency or higher. 

Existing experience with Acumatica or other ERPs is a strong plus but not required.

About Sprinterra

Sprinterra is an Acumatica Partner and active participant in the Acumatica Development Network (ADN) program. We provide consulting and development services based on the Acumatica xRP Platform and Acumatica ERP. Our work ranges from simple UI and screen customizations to the design and development of complete ERP modules, business logic extensions, and complex integrations with third-party systems. Learn more about what we do here: https://www.sprinterra.com/acumatica/knowledge-base/

Technology Stack

• .NET Framework (C#)
• Acumatica xRP Framework
• ASP.NET Web Forms
• MS SQL / T-SQL
• JavaScript, TypeScript, HTML, CSS
• IIS
• Git, Jira

Required Technical Skills

.NET / C# (Strong Required)

• Deep understanding of OOP principles (inheritance, interfaces, polymorphism)
• Practical experience with attributes and reflection
• Generics and advanced type usage
• Delegates, events, anonymous methods, and lambda expressions
• ORM experience (LINQ to SQL and/or Entity Framework)

ASP.NET & Web Architecture

• Hands-on experience with ASP.NET Web Forms
• Understanding of ASP.NET application lifecycle
• Application state management
• Client-side vs server-side execution
• Debugging and profiling using Visual Studio
• Web services and RESTful API development

Front-End

• Solid understanding of JavaScript, HTML, and CSS
• Ability to debug UI and client-side issues

Databases

• Strong MS SQL and T-SQL skills
• Writing and optimizing complex queries (joins, subqueries, aggregates)
• Understanding relational data models and schema design
• Awareness of performance considerations in ERP systems

Infrastructure & Tooling

• IIS configuration and deployment of ASP.NET applications
• Securing and managing IIS environments
• Experience using Git for version control
• Experience working with Jira or similar task tracking tools

ERP & Domain Knowledge

• Willingness to learn ERP and financial concepts (GL, AR, AP, inventory, workflows, posting logic)
• Experience with ERP systems or financial software is a strong advantage

Responsibilities

• Learn and apply the Acumatica xRP Framework and ERP architecture
• Develop customizations, extensions, and integrations for Acumatica ERP
• Design and implement business logic aligned with ERP and accounting rules
• Participate in internal development projects 
• Participate in client projects 
• Follow coding standards, best practices, and delivery processes

Trial Period Expectations

During the trial period, the developer is expected to:

• Complete all required Acumatica Developer Training programs (https://www.acumatica.com/acumatica-developer-training/){}
• Obtain relevant Acumatica certifications{}
• Successfully deliver a test project demonstrating understanding of the framework

Candidates are encouraged to explore Acumatica documentation, community forums, and technical blogs to build familiarity with the platform.

Who This Role Is NOT For

This role is not a good fit if:

• You are looking for short-term or contract-based work
• You prefer frequently changing technologies and frameworks
• You are not interested in ERP, accounting, or business process logic
• You are not willing to invest time in learning a specialized framework
• You expect to be productive immediately without a learning phase
• Your English level is below upper-intermediate
• You are seeking a purely front-end or non-ERP development role

What We Offer

• Long-term career growth in a specialized ERP ecosystem
• Structured Acumatica training and certification path
• Mentorship from experienced Acumatica developers
• Exposure to complex, real-world enterprise and integration projects

Advance your SEO career with a clear focus on commercial impact and organic growth.

Role Overview:

We’re looking for a data-driven SEO professional who thrives on performance insights, technical excellence, and measurable organic growth.

Key Responsibilities:

• Own and execute the end-to-end SEO strategy, covering technical, on-page, and off-page optimisation;
• Define SEO priorities based on business goals, ICPs, commercial intent, and market opportunities;
• Drive sustainable organic growth across priority markets, products, and verticals;
• Ensure optimal website health, including crawlability, indexation, site architecture, and page performance;
• Lead technical SEO audits and coordinate implementation with web and development teams;
• Manage SEO requirements for site updates, new pages, releases, and migrations;
• Optimise Core Web Vitals, mobile performance, and overall search engine compliance;
• Develop keyword frameworks focused on high-intent and commercially relevant queries;
• Collaborate closely with content, performance marketing, and revenue teams to support demand generation;
• Define, track, and report on SEO KPIs (traffic quality, rankings, conversions, assisted revenue);
• Forecast organic growth impact and identify risks, bottlenecks, and optimisation opportunities;
• Provide leadership with clear visibility into SEO performance and its contribution to pipeline growth.

Ideal profile for the position:

• Proven experience in senior SEO roles, ideally in B2B, SaaS, iGaming, or tech environments;
• Strong technical SEO expertise (site architecture, crawlability, indexation, Core Web Vitals, performance optimisation);
• Strategic mindset with the ability to align SEO initiatives with commercial and revenue goals;
• Hands-on experience with SEO tools and platforms (Google Search Console, GA4, Ahrefs, SEMrush, Screaming Frog, or equivalents);
• Experience with international and multi-language SEO;
• Strong analytical skills with the ability to translate SEO data into business-relevant insights;
• Excellent written and verbal communication skills;
• Full professional proficiency in English;
• High level of ownership, accountability, and autonomous project management.

Tools & Platforms:

• Consistent growth in high-intent organic traffic;
• Improved rankings for commercially relevant keywords;
• A strong, scalable technical SEO foundation;
• Clear and measurable contribution of SEO to demand generation and pipeline;
• Effective alignment between SEO, content, web, and revenue initiatives.

The company guarantees you the following benefits:

• Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;
• Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision;
• Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers;
• Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location;
• Flexible Work Schedule: Focus on performance, not hours, with a flexible work schedule that promotes a results-oriented approach;
• Unlimited Paid Time Off: Prioritise work-life balance with unlimited paid vacation and sick leave days to prevent burnout;
• Career Development: Access continuous learning and career development opportunities to enhance your professional growth;
• Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;
• Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;
• Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;
• Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;
• Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.

Interview process:

1. HR Interview with the Recruiter;
2. Test Task;
3. A 2-hour Final interview with the team.

If this opportunity sounds like a good fit for you, feel free to apply or reach out with any questions!

We’re a lightning‑fast product incubator that launched an institution‑grade market‑making solution for digital‑asset exchanges and crypto token issuers. Our stack powers liquidity on tier‑1 CEXs and DEXs are coming. With new funding and a growing client backlog, we’re scaling our revenue team.

Important: this role has uncapped commission plus a performance-based base retainer (commission only till you get the first deal, then %+fix).

What You’ll Do

• Own the outbound funnel: scrape, sequence, and social‑sell to crypto founders, treasuries, and fund managers on LinkedIn, X, Telegram, and targeted email lists.
• Run discovery to signature: map pain points,  co‑design liquidity KPIs, and negotiate MSAs.
• Activate referral loops: secure partnerships with launchpads, market makers, liquidity desks, and accelerator programs; track and optimise revenue‑share deals.
• Hit and surpass quarterly targets: book qualified meetings, pipeline value, and closed‑won ARR.

• Report with precision: maintain spotless CRM hygiene, forecast accurately, and relay market feedback to product.

   

Who You Are

• 1 + year selling crypto solutions, crypto-related products, market‑making, trading, or execution‑trading SaaSs (best match) to crypto projects or exchanges - and you can prove it with numbers.
• Understanding of crypto trading, basic clue on what market making is and how centralised & decentralised crypto exchanges operate.
• Track record in outbound prospecting (LinkedIn Navigator, Apollo/HubSpot sequences, cold video/email).
• Fluent in multithreaded stakeholder mapping, tailored value propositions, and objection‑handling in a volatile market.
• Skilled at partner cultivation: crafting win‑win referral agreements and nurturing them to incremental upsells.
• Great in written English (lack of spoken is not critical)
   

Nice‑to‑Haves

• Network inside launchpads, tier‑1/2 exchanges, and token‑issuers.
• Experience with market‑making APIs or algorithmic trading strategies.
• Prior success closing $10k–$50k ARR SaaS contracts.
   

Why Join Us

• Remote freedom – live wherever you perform best, syncing with a globally distributed team.
• Uncapped commission – % of contract value, accelerators for over‑performance, plus quarterly crypto bonuses.
• Premium toolkit – full LinkedIn Sales Navigator, Apollo, HubSpot, custom intent‑data feeds.
• Access & impact – sell a mission‑critical engine already deployed on top‑10 exchanges; your wins move whole markets.
• Clear growth runway – fast‑track to Head of Sales or Partnership Director as you build pipeline and playbooks.

💎 Embark on an exhilarating journey with BrainRocket as we soar to new heights, conquering vibrant markets across the globe!

💎 Join us as a pioneer in our rapidly expanding IT hub in Valencia and be at the forefront of our dynamic Product team.

💎 Elevate your career and play a pivotal role in shaping the future of innovation with BrainRocket!

✅ Requirements:

✔️ At least 3 years of experience in IT; 

✔️ Excellent knowledge of Agile methodologies, Scrum & Kanban frameworks is a must; 

✔️ Knowledge of Software Development Life Cycle (SDLC); 

✔️ Managing team experience; 

✔️ Knowledge of Jira, Confluence; 

✔️ Advanced verbal communication skills; 

✔️ Knowledge of time management; 

✔️ Be a decision maker and possess problem-solving skills; 

✔️ Proven ability to work at multiple tasks at a time, meet deadlines, prioritize tasks; 

✔️ Upper-Intermediate spoken and written English.
 

✅ Could be a plus:

✔️PMP, PSM or the equivalent certificates.
✔️ Experience with backend services.
 

✅ Daily and Monthly Responsibilities:

✔️ Managing, monitoring, and forecasting project execution; 

✔️ Time and efforts tracking, regular status reporting; 

✔️ Development team coordination; 

✔️ Project risk management; 
✔️ Stakeholders management;

✔️ Maintaining project documentation.
 

✅ We offer excellent benefits, including but not limited to:

📝 Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);

💰 Competitive salary and attractive bonus scheme;

🧑🏻‍💻 Working in a dynamic International company;

🎁Birthday celebration present;

💼 Ability for career and professional growth within the company;

🏋️‍♂️ Sports card (Multi-sport) - partly covered & team-building events and activities;

💍 Wedding and newborn gifts;

🏝 Time for proper rest and up to 22 working days of Annual Vacation, maternity leave support;

🍲 Breakfast, food vouchers, fruits, and snacks available in the office.

Join BrainRocket and rock with us! 🚀

Must-have

• 3+ years of Business Analyst experience on ERP / accounting / operations projects (implementation, optimization, or major enhancements).
• Strong understanding of business process mapping (Order-to-Cash, Procure-to-Pay, Record-to-Report; inventory/manufacturing a plus).
• Working knowledge of accounting fundamentals (GL, AP, AR, cash management, revenue recognition basics).
• Proven ability to write clear requirements artifacts:
  • user stories / acceptance criteria
  • functional specs
  • process flows (BPMN or similar)
  • test cases / UAT scripts
• Experience collaborating with developers and solution architects (translate business needs into functional + data requirements).
• Comfortable with data analysis:
  • Excel (advanced)
  • ability to interpret datasets, reconcile transactions, validate outcomes
• Strong stakeholder skills: run workshops, manage scope, prioritize backlog, communicate tradeoffs.
• Excellent written and verbal English.

Strongly preferred 

• Prior work with any ERP: NetSuite, Dynamics 365, SAP, Oracle, Sage, Odoo, etc.
• Familiarity with reporting concepts: dashboards, financial reporting, management reporting.
• Understanding of integrations: REST/SOAP APIs, file imports/exports, middleware concepts.
• Experience with implementation partners/VARs and client-facing delivery.

Nice-to-have (Acumatica-specific but not required)

• Acumatica experience (Financials, Distribution, Project Accounting, Construction, etc.).
• Knowledge of Acumatica concepts: Screens, GIs (Generic Inquiries), Workflows, Role-based access, Import Scenarios.
• Exposure to Acumatica customization model (high level) and release testing.

Key responsibilities 

• Become an expert in Acumatica OOTB functionality and recommend best-fit solutions before custom development.
• Lead discovery to document as-is processes, define to-be processes, and identify gaps.
• Translate business needs into efficient customization designs, focusing on simplicity, maintainability, and upgrade-safe patterns.
• Produce developer-ready specs and validate delivered functionality through UAT and regression checks.
• Maintain a structured backlog in Jira and ensure clarity of scope, priorities, and acceptance criteria.

Learning expectation

• Willingness to complete structured onboarding and become proficient in Acumatica within 60–90 days (navigation, core modules, workflows, reporting, common configuration patterns).

About the Role

As a Bilingual Customer Service Representative, you will serve as the frontline connection to our customers, providing exceptional support and ensuring their needs are met efficiently and professionally. You will be responsible for handling customer interactions in German, resolving issues, and delivering a seamless customer experience. If you are customer-centric, detail-oriented, and passionate about delivering quality service, this role is for you.

What You’ll Do

• Respond to customer inquiries and issues via voice and/or non-voice transactions while demonstrating attentive listening and effective communication.
• Identify and assess customer needs through active listening and questioning, providing timely and accurate resolutions in line with company guidelines.
• Maintain detailed and accurate records of customer interactions, including actions taken and resolutions provided.
• Update and manage customer accounts and profiles to ensure accurate, up-to-date information for efficient service delivery.
• Acquire in-depth knowledge of company products, processes, and policies to provide accurate information and resolve issues effectively.
• Continuously enhance product knowledge and customer service skills through training and learning opportunities.
• Collaborate with team members and other departments to ensure seamless customer experiences and prompt issue resolution.
• Meet or exceed performance metrics, including quality scores, customer satisfaction ratings, and schedule adherence.
   

What We’re Looking For
 

• Ability to work during German business hours.
• C1-C2 level or native proficiency in German; at least B2 English level.
• At least 6 months of professional customer support experience in the German language.
• Strong customer support, multitasking, and communication skills.
• Preferred experience in phone and email-based customer support.
• Fast and accurate typing skills.
• Self-motivation and basic computer knowledge.
• Familiarity with AI tools to automate routine sourcing tasks
• Self-motivation and basic computer knowledge.

Why You’ll Love Working With Us
 

• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

As a Senior ML Engineer, you will work on retention and churn prediction models built on large-scale behavioral datasets.
You will focus on feature engineering, model development, and building reliable training and batch inference pipelines that transform player activity data into production-ready predictive systems.
This role combines strong analytical thinking with practical ML engineering skills and close collaboration with the ML Lead.

Responsibilities

• Build and improve churn and retention prediction models using player behavioral data
• Design time-based features (rolling windows, aggregates, decay metrics)
• Train, validate, and iteratively improve gradient boosting models
• Develop reproducible training and batch scoring pipelines
• Analyze model performance and refine feature sets

• Support deployment of models into production scoring services

   

Requirements

• 4+ years of experience in ML Engineering / MLOps with production systems.
• Strong Python for ML and data processing (NumPy, pandas, scikit-learn)
• Experience with gradient boosting models (CatBoost, XGBoost, LightGBM)
• Experience building predictive models on tabular event data (churn, retention, risk)
• Strong understanding of time-based feature engineering and leakage-safe modeling
• Experience building ML training and batch inference pipelines
  Strong analytical and statistical thinking

Would Be a Plus

• Experience with behavioral feature engineering (rolling windows, aggregates)
• Experience with clustering or user segmentation
• Experience deploying ML services (FastAPI, Docker)
• Experience with ML lifecycle tools (MLflow or similar)
• Experience with workflow orchestration tools (Airflow, Prefect, Dagster)
• Experience with AWS or similar cloud environments
• Experience with deep learning frameworks (PyTorch / TensorFlow)

Tech Stack

• Python, NumPy, pandas, scikit-learn
• CatBoost / XGBoost
• SQL
• FastAPI, Docker
• MLflow (or similar)
• AWS or similar cloud environment

What We Offer

• Full ownership of a greenfield ML platform.
• Direct impact on revenue-driving retention systems.
• High level of autonomy in technical decisions.
• Competitive compensation.
• Flexible working format.
• Opportunity to shape the ML engineering foundation of the product.

We are seeking a highly skilled and experienced Business Analyst.
 

Payment systems, Crypto, Software development, in particular:

•  Expertise in gathering, analyzing, and documenting business requirements (incl.functional, non-functional);
• Experience in Agile methodology, writing user stories in Jira, building processes/ required flows and diagramming (UML, BPMN etc);
• Experience in preparing functional and detailed system design documents;
• Ability to communicate effectively across multiple levels of the organization, including with leadership;
• Demonstrated leadership, initiative, analytical skills, and sound business acumen, including the ability to understand and analyze recommendations;
• Experience with all phases of testing (i.e., system, integration, user acceptance), including creating use cases, test conditions, and review of output; 
• Must be able to adjust and work effectively in a dynamic, changing environment;
• Provide weekly/daily status updates on services and work completed.

We are looking for talented folks who:

• Want to know why things work the way they do;
• Excel at explaining things with the right amount of detail;
• Are capable communicators with the spoken and written word;
•  Know how to collaborate within a team environment;
•  Are dedicated learners with the ability to use software;
• Are clarifying business ideas and standardizing the software development

process. 

Working conditions:

•  Work schedule from 10:00 to 19:00;
•  Remote work;
• We provide all the necessary tools for your successful and comfortable work;
•  Training at the expense of the company (courses, seminars, new and interesting projects);
• Learning English at the expense of the company;
•  Compensation for coworking place;
•  Ability to switch between projects and try yourself in different roles.
   

Your Role:
As a Quality Assurance (QA) Specialist, you will play a critical role in ensuring the accuracy, stability, and reliability of our digital products and internal tools. Your core responsibility is to thoroughly test features, identify issues, and ensure that every release meets the highest standards before reaching users.
You will review new functionality, document bugs clearly, perform regression testing, and work closely with developers and product managers to ensure issues are resolved efficiently. Your ability to spot inconsistencies, think analytically, and maintain a structured approach will be essential to delivering error-free releases.
To succeed in this role, you must be highly detail-oriented and able to manage multiple test cycles without compromising accuracy. Even small mistakes can significantly affect product performance. Since product issues can arise at any time, your responsiveness and reliability are key. The entire team relies on your precision and feedback to keep our systems functioning smoothly.

What you’ll be doing:

• Test new features across web and mobile environments to ensure functionality aligns with requirements.
• Document bugs with clear descriptions, reproduction steps, screenshots, and expected outcomes.
• Perform regression testing after fixes are deployed to ensure existing functionality remains stable.
• Review user flows, design elements, and logic to validate consistency and usability.
• Maintain and update test cases, test plans, and quality checklists.
• Collaborate closely with developers, designers, and project managers to resolve issues efficiently.
• Monitor system performance and proactively identify potential risks or inconsistencies.
• Work under tight timelines while maintaining accuracy and thoroughness.
• Remain available and responsive for urgent checks, as product issues can occur unexpectedly.

Requirements:

• Fully equipped for remote work, including a quiet and distraction-free workspace.
• A reliable, fast computer capable of running multiple tools and test environments.
• A stable, high-speed internet connection for smooth communication and workflow.
• Strong English proficiency, both written and spoken.
• Previous experience in QA or software testing with an understanding of testing methodologies.
• Ability to analyze, document, and communicate issues with clarity and precision.
• Availability to work in the Amsterdam time zone (CET), from 09:00 AM to 06:00 PM.

Nice to have:

• Eager to learn Automation QA workflow or have experience with them.

Tools:

• Jira, Zephyr, Conflunce, Postman, Curl, Databases, API Testing

Practices:

• Accessibility, A/B Testing,

About Sunvery:

Sunvery specializes in providing recruitment & outstaffing services. Our team of experienced recruiters use a recruitment approach based on the ideal combination of technology and human creativity, which we implement at every stage of the process. We pay close attention to every detail to ensure our clients meet their hiring goals and have the best possible recruiting experience. Ensuring the full cycle of the recruitment process, from reviewing CVs, conducting interviews, and providing timely and constructive feedback. Collaborate with hiring managers to formulate and implement effective recruiting strategies to identify and attract top talent.

The Recruiter builds and maintains a strong pool of potential candidates by regularly reaching out to current connections and proactively seeking new talent. Provides a proactive approach to talent acquisition. Identifies and implements innovative methods to increase the efficiency and effectiveness of the hiring process. Strives for continuous improvement in hiring results.

Serves as a representative of the company’s corporate values throughout the hiring process. Ensures these values are upheld and promoted in all interactions with candidates and external partners.

Key success indicators/attributes:

• 1+ years of proven experience in IT recruitment;
• Upper-Intermediate level of English;
• Ability to negotiate with clients;
• Understanding of technological terms;
• Knowledge of search techniques (Boolean Search, LinkedIn, Djinni, DOU, X-ray, etc.);
• Cold outreach of candidates, including the ability to write personalized messages and high-quality templates for mailings;
• Analytical mindset, ability to focus, and the ability to set priorities;
• Desire to learn, Orientation on the result, Problem-solution mindset;
• Willingness to leave the comfort zone.

Will by plus:

• Work with foreign markets (USA, Europe etc.);
• Work with different tech stack positions and seniority;
• Understanding of SDLC.

What we offer:

• Base salary;
• An environment where freedom of thought prevails, initiatives are born, and bureaucracy is absent;
• A welcoming team atmosphere;
• 18 days of annual vacation.;
• 10 sick leave  days;
• Apple hardware — MacBook Pro;
• Compensation for professional training (courses, conferences, English classes, etc.);
• Opportunity for job shadowing and mentorship from senior team members & Team Lead;
• Unlimited online training tools from Sunvery Library;
• Weekly one-on-one and group meetings with your TeamLead;

What you will do:

• Manage full cycle of the recruitment process and collaborate with hiring managers to develop and execute an effective recruiting strategy;
• Build and maintain a pipeline of new candidates and nurture the existing ones on a regular basis;
• Sourcing through professional networks, databases, referrals, job sites, etc. to engage top talents;
• Proactively identify and implement new methods to improve the efficiency and effectiveness of the recruitment process;
• Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS).
• Support candidates throughout the entire recruitment process, from initial contact to the end of the candidate`s trial period.
• Develop and maintain strong relationships with external partners and represent our company.