Jobs at Djinni

🌿 About the Company
We're a 7-year-old beauty brand on Amazon specializing in chin masks and eye masks. We're a mid-7-figure brand ($500K/month) scaling to 8 figures. Our customers love our products, our growth is real - and we need someone to run the operational machine while the founder focuses on building the brand and developing new products.

Amazon is our primary growth vehicle. We're an AI-first company: every team member uses AI tools daily, and we expect you to be ahead of the curve - not catching up.

🎯 Mission of the Role
As Operations Manager, you will be the #2 at this company - not on paper, but for real. You'll own every operational system, every process, every meeting, every deadline, and the daily output of your direct reports.

Within 90 days, the founder should be able to step away from day-to-day operations entirely. You make that possible by actually owning it - not checking boxes and waiting to be told what to do next.

Requirements

🔹 3+ years managing operations for an Amazon FBA brand ($2M+ annual revenue)
🔹 Managed at least 3 remote team members directly
🔹 Advanced daily user of AI tools (Claude, ChatGPT) — with demonstrable examples
🔹 English fluency — this is a writing-heavy role; communication must be crystal clear
🔹 Available during core hours: 9 AM–2 PM AST (UTC-4)
🔹 Built SOPs and operational systems from scratch
🔹 Proficient in Amazon Seller Central: inventory, IPI score, stranded inventory, FBA shipments
🔹 Proficient in Asana (or equivalent) and Excel/Google Sheets

⚠️ This role includes a 90-day probationary period with performance evaluations at 30, 60, and 90 days.

Responsibilities

👥 Team Management
🔸 Directly manage inventory/ops lead, graphic designer, and PPC team
🔸 Run daily async standups, weekly team meetings, and weekly 1-on-1s
🔸 Build KPI frameworks for every role; hold people accountable
🔸 Handle all performance issues — late deliverables, unclear work, sub-standard output

📦 Inventory & Supply Chain
🔸 Review and approve all reorder recommendations before POs go to suppliers
🔸 Verify sales velocity, lead times, safety stock, and FBA receiving timelines
🔸 Own the shipment pipeline: supplier → freight → FBA inbound → 3PL coordination
🔸 Monitor sell-through rates, days of supply, and proactively flag stockout risks
🔸 Run a weekly inventory review covering stock levels, inbound status, and flags

📊 PPC Oversight
🔸 Run weekly PPC check-ins; collect reports, format data, flag anomalies
🔸 Own the operational rhythm around PPC — not the strategy itself

📋 Reporting
🔸 Deliver a weekly ops report: team performance, project status, inventory flags, vendor updates, financial summary, blockers
🔸 Goal: founder goes from checking 6 platforms daily to reading one report and having one 30-minute call per week

🗂️ Project Management
🔸 Own the entire Asana workspace: task creation, assignment, due dates, follow-up
🔸 Build templates for recurring workflows; maintain one clean dashboard
🔸 Nothing falls through the cracks — period

📝 SOPs & Systems
🔸 Document all core workflows: supply chain, product launch, listing updates, shipments
🔸 Build a company knowledge base so nothing lives only in someone's head
🔸 If you're writing SOPs manually without AI assistance, you're already behind

💰 Financial Operations
🔸 Final sign-off on all supplier invoices before payment
🔸 Manage software subscriptions, service providers, and recurring payments
🔸 Track payment schedules, flag unused tools, deliver a weekly financial summary

🤝 Vendors & Contractors
🔸 Serve as primary point of contact for all external consultants and contractors
🔸 Follow up aggressively on timelines; flag delays with options, not just problems

🔍 Hiring & Onboarding
🔸 Lead the hiring process for new roles
🔸 Build 30/60/90-day onboarding plans for new team members

Would be a plus

🔹 Experience scaling Amazon operations from 7 to 8 figures
🔹 Background in beauty, personal care, or consumer products categories
🔹 Experience building operational systems for a remote-first company

Work conditions

🔸 💰 competative salary depending on experience | timely payments + performance bonuses
🔸 🌍 Full-time, fully remote
🔸 🕐 Core availability required: Europe-based candidates: 9 AM to 2 PM AST (UTC-4)
LATAM-based candidates: Full US business hours - 9 AM to 5 PM AST (UTC-4)
🔸 🌴 15 days paid vacation + 5 sick days per year
🔸 🎁 $500 one-time home office/equipment stipend
🔸 📚 $500/year professional development budget (courses, tools, books)
🔸 🎂 Holiday and Birthday bonuses
🔸 🚀 Direct impact on a real, profitable, growing brand - not employee #347 at a faceless company

If you thrive in ambiguity, earn trust by doing, and move before everything is perfect - you'll fit right in!

We are a fintech company with over 8 years of experience building financial infrastructure for media buyers and marketing agencies, helping them run campaigns and support their operations seamlessly. As we expand, we are looking for a Junior Operations Manager.

If you enjoy structuring and organizing processes and striving for rapid growth, this role will be an excellent fit. You will work directly with the COO to drive execution across the company – ensuring that priorities are translated into clear tasks, tracked properly, and delivered on time.

Responsibilities:

• Work directly with the COO to coordinate day-to-day operations across teams
• Support the execution of operational tasks
• Keep task manager up to date
• Do weekly/monthly planning and reporting
• Turn chaotic tasks and discussions into clear tasks, deadlines, and owners.
• Track tasks, deadlines across teams; follow up and ensure timely delivery
• Support with documenting and improving internal processes and workflows

Requirements:

• 1+ year of experience in operations / project coordination / admin roles
• Strong ability to structure information and bring clarity to unstructured tasks
• Strong execution skills are essential
• High attention to detail and strong sense of ownership
• Ability to prioritize and manage multiple streams of work simultaneously
• Experience working with task managers (Asana, ClickUp, etc.)
• Clear, concise, and structured communication
• B1+ English
• Ability to use AI tools effectively to optimize workflows and automate routine tasks

We’re looking for someone who combines strategic SEO thinking with a strong hands-on approach — someone who is ready not only to define strategy but also to execute, analyze, and improve it continuously.

Responsibilities

• Develop and own the SEO strategy aligned with business goals (B2B, lead generation, services).
• Perform keyword research and semantic analysis, define priorities and growth opportunities.
• Create SEO requirements and briefs for landing pages, service pages, and content.
• Optimize existing pages (on-page SEO, structure, internal linking, content improvements).
• Work closely with marketing, content, and development teams to ensure proper implementation.
• Analyze performance using Google Search Console, GA4, Ahrefs / Semrush, identify growth or decline reasons, and propose clear, actionable improvements (not just reports).
• Manage or directly handle link-building activities, including controlling external vendors.
• Monitor competitors and industry trends, especially in the IT / B2B domain.

• Build and improve SEO processes, documentation, and best practices inside the company.

   

Requirements

• 4+ years of SEO experience, preferably in B2B or service-based businesses.
• Strong analytical mindset and confidence working with data.
• Proven experience in technical SEO, on-page optimization, and content SEO.
• Ability to independently manage SEO initiatives and take full ownership of results.
• Experience working with or managing link-building contractors.
• Understanding of — or readiness to quickly dive into — the IT / B2B space, including:
  • Software development services
  • Legacy modernization
  • AI / data-related services
  • Enterprise solutions
• Ability to collaborate effectively with developers and non-SEO stakeholders.

Nice to Have

• Experience in IT outsourcing / software development companies.
• Understanding of how SEO contributes to lead generation and sales funnels.
• Experience scaling SEO in competitive niches.

We are offering:

• Transparent strategy and thoughtful management that keep everyone aligned
• Space for personal growth and career development without limits
• A culture of continuous learning: internal courses, workshops, and English classes twice a week
• Skill up events where we share experience and stay on top of trends
• Competitive perks: flexible schedule, a strong compensation package, support for professional certifications, and generous vacation policy
• Team spirit that thrives through regular events, gatherings, and celebrations
   

Please note that the recruitment process also includes a test task as one of the steps.

We are looking for a Delivery Manager / Project Manager to lead multiple client projects across our key directions: Gepard (eCommerce PIM SaaS), B-hive (AI-driven solutions), and custom developments. This role is for a result-oriented professional who excels in structured management, stakeholder communication, and end-to-end delivery.

Requirements

• Experience: 3 to 6 years as a PM/DM in IT (must-have).
• Multi-project Management: Proven track record of managing multiple streams/clients simultaneously.
• B2B Skills: Strong experience in B2B communication and stakeholder management.
• Tools: Expert knowledge of Jira & Confluence (backlog management, task prioritization).
• Languages: Excellent English (written and spoken).
• Mindset: Proactive ownership, strong organizational skills, and a focus on outcomes rather than just processes.
• Technical Basics: Ability to effectively communicate with developers and understand technical requirements.

Key Responsibilities

• End-to-End Delivery: Lead 2–5+ projects simultaneously from discovery to release and support. Ensure delivery on time, within scope, and aligned with business goals.
• Stakeholder Management: Act as the primary point of contact for B2B clients. Manage expectations, conduct demos, and maintain high client satisfaction.
• Planning & Requirements: Gather requirements, define roadmaps, and manage backlogs. Balance business needs with technical constraints.
• Team Coordination: Run Agile ceremonies (stand-ups, planning, retros) for cross-functional teams (BE, FE, QA, AI, BA).
• Gepard & Support Excellence: Manage eCommerce data integrations and handle support requests within SLA. Perform basic QA validation before releases.
• Reporting & Control: Track delivery metrics (actual vs. estimated effort), prepare financial/operational reports, and manage risks/escalations.
• Process Ownership: Maintain high hygiene in Jira/Confluence and continuously improve delivery workflows

Nice to Have

• Experience with eCommerce / SaaS products (PIM knowledge is a huge plus).
• Experience with AI / data-driven solutions.
• Background in handling support processes and SLA management.

What we offer

• Impact & Growth: High level of ownership in managing AI and SaaS products for international clients (EU/UK markets).
• Professional Development: Access to a dedicated education budget, Bintime Academy (internal university), and well-defined PDP/PIP policies for your career path.
• Stability & Infrastructure: Reliable workspace equipped with Starlink and generators to ensure uninterrupted work.
• Health & Well-being: Comprehensive medical insurance (Ukraine) and mental health support via Pleso.
• Balance: Generous vacation/sick leave policies and regular corporate team-building events.
• Team Support: Dedicated budgets for team initiatives, collaboration, and professional training.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

In your role as Microsoft AI Developer, you’ll have the unique opportunity to design and build advanced Generative AI tools, plug-ins, microservices, and extensions. Your work will be essential in leading innovation and delivering high-impact solutions that set new standards for excellence, further strengthening PwC’s reputation for technological leadership, client satisfaction, and continuous growth. If you’re passionate about shaping the future of technology and eager to make a real difference, this is the perfect place to accelerate your career and leave a lasting mark.

Responsibilities:     

• Develop and implement the large-scale AI-driven software solutions using Microsoft 365 Agents Toolkit and Azure technologies.
• Translate business requirements into technical specifications and deliver effective AI and automation solutions.
• Develop, test, and deploy product features, ensuring they align with client needs and quality standards.
• Support agile product delivery by working closely with cross-functional teams and adopting Agile Scrum methodologies.
• Utilize Azure AI Foundry, Azure OpenAI, Graph connectors, API plugins, and Azure AI Search to deliver robust solutions.
• Guide integration of APIs and microservices architectures for scalable and secure applications.
• Implement best practices in source code management, CI/CD, and DevOps using tools like GitHub and Azure DevOps. 
• Troubleshoot complex issues and provide support throughout the software development lifecycle.

Requirement experiences and skills:

• Bachelor’s or Master’s degree in Computer Science or similar field.
• Hands-on experience in agile teams delivering software solutions at scale.
• Proficiency in service-oriented, event-driven, and microservices architectures.
• Expertise in Azure AI tools including OpenAI, Foundry, Functions, Logic Apps, and Teams Toolkit.
• Azure Services certifications will be a plus.
• Experience with Python, containerization (Docker/Kubernetes), and CI/CD pipelines.
• Ability to solve complex problems with creativity and critical thinking.
• Excellent written and verbal communication skills for internal and client-facing interactions.
• Team-oriented mindset with a passion for continuous learning and staying up to date with emerging technologies.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Hi there!

We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing product company that creates innovative digital products and confidently expands our presence in global markets.

We are looking for a  Recruiter to strengthen our team and help us attract top talent to Softsich 🚀

Responsibilities:

• Sourcing & Attraction: Source candidates for Retention and Operations roles (VIP/CRM/Support/Sales/PSP) via LinkedIn, Djinni, Dou, job boards, etc.; manage applications; build shortlists; maintain candidate database; develop strategies to engage passive candidates; work with ATS (PeopleForce).
• Selection: Conduct initial video interviews; assess technical, professional, and cultural fit; coordinate interviews with hiring managers.
• Collaboration: Partner with hiring managers to understand needs; advise on salaries, market trends, and candidate expectations; provide regular updates on hiring progress.
• Process Development: Optimize recruitment processes and develop effective hiring strategies.
• Employer Branding: Strengthen employer brand; participate in events; create LinkedIn content.
• Hiring & Onboarding: Support candidates through the full hiring cycle; manage offers and negotiations.
• Analytics: Track and analyze recruitment performance; prepare reports; conduct market and competitor research.

Requirements:

• 2+ years of experience in recruitment (preferably in Marketing or related domains).
• Experience working with ATS systems (PeopleForce is a strong advantage)
• Hiring experience in Retention and Operations roles (VIP Account Managers, CRM Managers, Customer Support, Sales, PSP, etc.).
• English level that allows confident written and verbal communication with candidates.
• Deep understanding of the full recruitment cycle — from briefing to offer acceptance and onboarding.
• Ability to build and adjust sourcing strategies according to business priorities.
• Skills in collecting and analyzing recruiting metrics that reflect performance and impact hiring results.

We’ll be a great match if you:

• Are structured, responsible, and result-oriented.
• Value timely feedback and good communication.
• Love working in a team and have a sense of humor 🙂

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

👉 Sounds like you? Apply now and let’s grow together!

🚀 About Enso Brands
Enso Brands is a full-service Amazon growth agency helping e-commerce brands scale through strong operations, creative, advertising, and marketplace expertise. We manage Amazon brands through a holistic operating model that brings together PPC, SEO and content, creative, and catalog management under one strategic lead.

🎯 Mission of the Role
As Brand Manager, you are the primary owner of client accounts and the strategic lead responsible for brand performance across all major areas of Amazon management.

This is a client-facing role that requires strong communication, organization, and a solid understanding of the Amazon ecosystem. You are responsible for maintaining strong client relationships, coordinating internal specialists, and ensuring that each account moves forward with clarity, consistency, and measurable progress.

The ideal candidate has hands-on experience managing Amazon accounts and is comfortable operating across PPC, SEO and content, creative, and catalog or operational workflows.

🧩Requirements

🔹4 to 5 years of experience in Amazon account management, marketplace management,
or a related e-commerce role
🔹Strong understanding of Amazon Seller Central and the day-to-day realities of managing
Amazon brands
🔹 Familiarity with Amazon PPC, listing optimization, catalog management, account health,
and performance reporting
🔹 Strong communication skills in English, both written and verbal
🔹 Strong project management and organizational skills, with the ability to manage multiple
moving parts across accounts
🔹 Ability to interpret performance data, identify trends, and turn findings into practical
recommendations
🔹 Comfortable working cross-functionally with PPC, creative, SEO, and operations teams
🔹 Strong sense of ownership, follow-through, and attention to detail

🏆 What Success Looks Like
🔸 Clients feel well-managed, informed, and confident in Enso's leadership
🔸 Internal teams are aligned around clear priorities and next steps
🔸 Accounts move forward consistently across PPC, SEO and content, creative, and catalog
🔸 Reporting and communication are clear, proactive, and strategic
🔸 Problems are identified early and handled with full ownership
🔸 You create structure, momentum, and accountability across every account you own

🤝 Responsibilities

🔹Serve as the main point of contact for client accounts and build strong, trusted
relationships
🔹Understand each client’s goals, challenges, brand positioning, and commercial priorities
🔹Lead the onboarding process for new accounts, including communication setup, access
coordination, audits, and kickoff planning
🔹Oversee account performance across PPC, SEO and content, creative, and catalog or
operations
🔹Coordinate internal team members including account managers, PPC specialists,
designers, and other specialists as needed
🔹Translate account data, client goals, and internal findings into clear strategic priorities
🔹Lead weekly client calls and maintain a strong communication cadence
🔹Review and approve account updates, recommendations, and action plans before they
are shared with clients
🔹Monitor sales performance, traffic, conversion, advertising efficiency, catalog health, and
operational risks
🔹Ensure client accounts remain aligned with Amazon policies, platform best practices,
and Enso’s standards
🔹Identify growth opportunities, performance issues, and areas requiring cross-functional
action
🔹Help maintain organized reporting, documentation, and account visibility across the
business

✨ Nice to Have
🔹 Experience in an agency or managing multiple Amazon brands simultaneously
🔹 Familiarity with third-party Amazon tools and reporting platforms

💼Compensation and Benefits
💰 Competitive compensation package
🚀Performance-driven environment with real impact

We are looking for a Creative Marketing Specialist who will help shape the creative direction of the product and, over time, grow into a Creative Lead / Head of Creative Team role for a new product within the Boosta ecosystem that builds a data-driven product in the field of cognitive and intellectual abilities assessment and development. This role is for someone who is interested not only in creating creatives but also in influencing product growth, conversions, and marketing strategy, working at the intersection of creativity, analytics, and product.

WHAT YOU’LL DO:

• Organizing the creative process end-to-end: from research and ideation to clear task formulation.
• Collaborating with the production team to transform ideas into ready-to-launch creatives.
• Identifying new positioning approaches that help the product stand out in the market.
• Building creative frameworks for variations, refreshing top-performing concepts, developing USPs, and analyzing performance results.

WHAT WE EXPECT FROM YOU:

• Strong research skills: ability to find relevant insights, filter information effectively, and adapt findings to product needs.
• At least 3 months of experience in creative marketing or related fields.
• English level B2+.
• Ability to clearly brief and communicate tasks to designers.
• Hands-on experience with AI tools for content generation — mandatory.

WHAT WE OFFER:

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

YOUR JOURNEY WITH US:

• Step 1: Pre-screen.
• Step 2: Test task.
• Step 3: Interview.
• Step 4: Reference check.
• Step 5: Job Offer!

About the Project
We are building a system that integrates multiple databases and external APIs, aggregates information from various sources, and builds a real-time knowledge graph to track complex relationships between entities.

Key Requirement
‼️ Hands-on experience with graph databases (minimum 6 months) is mandatory.
We will only consider candidates with practical experience in data modeling and writing queries for graph databases.

Tech stack: Python, FastAPI, SQL, NoSQL, graph, Docker, Docker Compose.

Required Skills
— 3+ years of commercial experience as a Backend Python Developer
— Hands-on experience with graph-structured data (minimum 6 months)
— Strong knowledge of SQL and NoSQL databases
— Good understanding of AWS and cloud-based architectures
— Fluent English
— Degree in Computer Science, Mathematics, or related field

Responsibilities
— Design, develop, and maintain backend services in Python
— Build, optimize, and scale cloud-based graph databases
— Model complex relationships using graph data structures (nodes, edges, properties)
— Integrate graph databases with other data storage solutions (SQL / NoSQL)
— Design, plan, and implement proof-of-concept solutions involving graph technology
— Optimize and troubleshoot graph queries
— Provide best practice recommendations for graph database design and integration
— Collaborate with cross-functional teams and present technical solutions to stakeholders

BloodyCase is an online platform for opening cases and upgrading skins. We are focused on delivering engaging gaming experiences, building a strong community, and creating exciting social media content for our audience worldwide.

We are looking for a proactive and creative SMM Assistant & Discord Community Manager to join our team. This role combines social media support with active community management on Discord. You will help grow our online presence, engage with our audience, and maintain a vibrant and positive community environment.

Key Responsibilities
 

Social Media (SMM Assistant)

• Monitor comments and direct messages
• Research trends, memes, and gaming-related content
• Respond to user questions and feedback

Discord Community Management

• Manage and moderate the BloodyCase Discord server
• Engage with community members daily
• Organize events, contests, and activities
• Respond to user questions and feedback
• Work closely with support and marketing teams
• Help grow and maintain a positive, active, and loyal community
   

Requirements

• Experience in SMM or community management (gaming industry is a plus)
• Strong written English
• Understanding of Discord features and moderation tools
• Familiarity with gaming culture (CS2/CS:GO knowledge is a big plus)
• Creative mindset and ability to generate engaging content ideas
• Responsible, proactive, and well-organized
• Ability to work independently
   

Nice to Have

• Experience running Discord events or managing gaming communities
• Understanding of analytics tools and social media metrics
   

What We Offer

• Remote work
• Competitive salary
• Flexible schedule
• Opportunity to grow within an international gaming project
• Friendly and dynamic team

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. 
 As People Experience Specialist you will work on developing and improving contractor journey across the company. 

Key Responsibilities:

• Analyze contractor feedback across various channels; compile results and share insights, trends, and potential risks with relevant teams, proactively suggesting solutions
• Develop a people journey framework by conducting gap analyses, working closely with stakeholders and proposing actions to improve pain points
• Acting as the voice of the contractors in cross-functional projects, proposing improvements, coordinating tasks, and monitoring KPI fulfillment
• Monitor market trends and best practices to suggest improvements to people's journeys
• Participate in the creation and implementation of the company's internal reward programs
• Support various experience-focused projects and initiatives in collaboration with internal stakeholders across the company
• Regularly monitor success metrics and KPIs to evaluate the impact of implemented initiatives.

Requirements:

• At least 2 years of experience working in Employee Experience or Customer Experience in a fast-moving dynamic environment 
• Ability to work with feedback metrics and turn raw data into a narrative 
• Proven experience in implementing service improvement strategies is a must
• People oriented mindset
• Result-oriented with excellent communication skills, able to coordinate multiple priorities
• Excellent interpersonal and communication skills 
• Upper-Intermediate  level of English

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Stack: Node.js, Python, Go. 
Strong preference for candidates with experience in Mystery Box / CS Open Case platforms (or similar high-load random drop systems).

English B2+

We offer:

• Cooperation with a stable company with well-established processes and a positive atmosphere
• Experience in project management of different levels of complexity, methodology, and approaches
• Flexible schedule: Mon-Fri (8 hours a day)
• 18 days of paid vacation; 15 days sick leave
• A decent level of remuneration with regular reviews of the results of cooperation
• Extensive loyalty program 

This is a new iGaming project launching on a proprietary in-house platform developed by a team with deep expertise in iGaming.

The platform was built by a team with nearly 10 years of hands-on experience in iGaming operations, including working with solutions such as SoftSwiss and other platforms. After years of using ready-made solutions, the team developed its own platform and is now launching a new brand on top of it.

We are looking for an experienced Head of VIP to build and lead a high-performing team of VIP Managers, maximize LTV of key clients, and elevate service standards across the VIP segment.

WHAT YOU’LL DO:

• Strong leadership and team management skills.
• Deep analytical skills with a focus on financial and performance metrics (LTV, Churn, NGR).
• Experience in building and optimizing processes (onboarding, escalation, communication flows).
• Ability to motivate, develop, and coach a team.
• Proactive approach to problem-solving and decision-making.
• High level of stress resistance and conflict resolution skills.
• Understanding of high-roller client behavior.

WHAT WE EXPECT FROM YOU:

• Build and manage a team of VIP Managers (hiring, training, motivation, performance evaluation).
• Define, implement, and monitor team KPIs (Retention Rate, LTV, deposit activity, NGR per VIP).
• Analyze VIP segment performance and prepare regular reports for management.
• Optimize and standardize VIP client service processes (communication, escalation, conflict resolution).
• Develop and implement retention and growth strategies for high-roller players.
• Collaborate closely with Marketing, Product, Analytics, and Finance teams to achieve business goals.
• Work directly with key and high-priority VIP clients.
• Manage and control the budget for bonuses and VIP events.

WHAT WE OFFER:

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

YOUR JOURNEY WITH US:

• Step 1: Pre-screen.
• Step 2: Test task.
• Step 3: Interview.
• Step 4: Final interview.
• Step 5: Reference check.
• Step 6: Job Offer!

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you — join us as Treasury Manager!

 

Requirements
Must have
— 4+ years of experience in treasury, corporate finance, or capital management
— Bachelor’s degree in Finance, Accounting, Economics, Mathematics, or related field
— Proficiency in Excel/Google Sheets with advanced financial modeling; ability to work with large datasets
— Knowledge of AML/KYC frameworks, sanctions screening, and Travel Rule requirements for crypto transfers
— Working knowledge of MiCA, MAS, FCA regulatory frameworks for digital asset firms
— Deep understanding of crypto custody models: hot/warm/cold wallet tiering, MPC, multi-sig, HSM
— Understanding of derivatives treasury — futures margin, options collateral, cross-margin vs isolated margin models

Nice to have
— MBA or Master’s degree in Finance / Financial Engineering
— CFA, CPA, CTP, or ACCA certification
— Hands-on experience managing balances across major CEXs and familiarity with their APIs, margin systems, and withdrawal processes
— Strong knowledge of stablecoins (USDT, USDC, DAI) — minting/redeeming, cross-chain bridging, regulatory treatment
— Experience with institutional custody platforms (Fireblocks, Copper, BitGo, Anchorage, or similar)
— Experience with Python or SQL for building reconciliation scripts, automating reports, or querying on-chain data
— Familiarity with blockchain analytics tools (Chainalysis, Elliptic, TRM Labs, Nansen, Dune)
— Prior experience in TradFi treasury (investment bank, prime brokerage, prop trading firm) with a transition to crypto
— Experience with treasury management systems (Kyriba, SAP Treasury) or crypto-native equivalents

Competencies & soft skills
— Operational precision under pressure — crypto markets are 24/7; treasury errors can be catastrophic and irreversible. You must be meticulous with addresses, amounts, chains, and approvals
— Calm decision-making — ability to manage liquidity during extreme volatility events (exchange outages, depegs, black swan events) without panic
— Cross-cultural communication — working with teams across several time zones; liaising with exchange account managers, banking partners, and regulators
— Ownership mindset — proactively identify risks and inefficiencies before they become problems; build processes, don’t just follow them
— Discretion & integrity — handling sensitive financial information and large sums with the highest ethical standards

Responsibilities
Liquidity & cash management
— Monitor and manage real-time cash and crypto positions across all exchange accounts, custodians, wallets, and banking partners globally
— Execute daily rebalancing of assets between exchanges to ensure each trading desk has sufficient margin and collateral
— Optimize idle capital deployment — within approved risk parameters
— Manage fiat on/off-ramp operations and maintain relationships with banking and payment partners

Wallet & custody operations
— Oversee hot, warm, and cold wallet architecture; manage key rotation schedules and signing policies
— Coordinate with Security/DevOps on MPC wallet infrastructure (e.g. Fireblocks, Copper ClearLoop, or similar)
— Ensure proper segregation of client and proprietary assets where applicable
— Execute and approve large transfers with multi-signature and multi-party approval workflows

Risk & counterparty management
— Monitor counterparty exposure across all exchanges and OTC partners; enforce concentration limits
— Track exchange health indicators and maintain contingency withdrawal plans
— Manage margin requirements, liquidation thresholds, and collateral optimization across derivatives venues
— Conduct periodic stress tests on liquidity positions under extreme market scenarios

Reporting & controls
— Produce daily treasury reports: P&L attribution by venue, net asset reconciliation, funding costs
— Build and maintain dashboards for real-time visibility of positions, balances, and settlement status
— Develop and enforce treasury policies, SOPs, and internal controls aligned with audit and regulatory requirements
— Support external audit processes; ensure SOX/SOC2 readiness of treasury operations
— Prepare board-level treasury summaries and cash flow forecasts

Cross-functional collaboration
— Partner with Trading to forecast capital needs for new market launches, token listings, and strategy scaling
— Work with Compliance on AML/KYC requirements for banking and counterparty onboarding
— Collaborate with Engineering to automate treasury workflows — reconciliation, alerting, rebalancing scripts
— Support BD/Legal in structuring token loan agreements and market-making mandates with projects

Work conditions
Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.

Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.

Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 22 business days of paid leave.
— Additional days off for national holidays.
— Health insurance.

Business Development Manager — Rapidogate (Fintech / Payments)

Job Description

Rapidogate is a fintech payment orchestration platform enabling businesses to collect payments and execute payouts across multiple payment methods and regions through a unified infrastructure, with real-time processing and scalable API integrations  .

We are seeking a commercially driven Business Development Manager from the PSP / payment processing industry with established access to merchant ecosystems and decision-makers.

Primary focus: India, Pakistan, Bangladesh (but not limited).

Key responsibilities:

• Drive merchant acquisition through existing industry relationships
• Build and manage partnerships with high-volume merchants (Forex, iGaming, Crypto, Fintech, etc.)
• Lead commercial negotiations (pricing, limits, settlement terms, routing strategies)
• Expand processor, banking, and local payment provider network
• Optimize merchant performance (conversion rates, approval rates, routing efficiency)
• Work closely with internal teams to align merchant needs with platform capabilities

Job Requirements

Experience

• Minimum 3+ years in payment processing, PSPs, or fintech
• Proven track record in merchant acquisition and partnerships
• Experience working with high-volume or high-risk merchant segments

Network & Commercial Capability

• Established access to merchant ecosystems and key decision-makers
• Ability to originate and close deals through existing relationships
• Strong negotiation and deal-structuring skills

Experience in one or more:
 

• Forex / Trading
• iGaming / Betting
• Crypto
• Fintech / Marketplaces
• Regional Knowledge

We Offer

• Opportunity to scale a high-growth payment platform in underserved markets
• Direct impact on revenue and merchant portfolio growth
• Work in a fast-moving, execution-focused environment
• Advanced, performance-oriented compensation package

https://rapidogate.com

Important:

Applications must include salary expectations.

Resumes without salary expectations will not be processed.