Jobs at Djinni

We are looking for a Data Engineering Specialist who is passionate about building systems that shape business outcomes. This role will play a key role in designing, building, and optimizing the data platform.

You will drive and manage large-scale data migration and modernization initiatives, and work with cross-functional teams to deliver trusted, high-quality data that drives business intelligence, analytics, and innovation. 

As a Data Engineering Specialist, you will be at the forefront of building scalable pipelines, architecting data solutions, and ensuring the data platforms can support real-time insights and long-term growth. 
 

It is a 6-month contract job.

Responsibilities and Duties: 
• Take ownership of coding and solution design while collaborating with internal and external engineers on design, development, and deployment of data pipelines and solutions. 
• Design and implement end-to-end data migration strategies from legacy systems to modern cloud platforms. 
• Manage data architecture and data modernization initiatives, ensuring alignment with business goals, data governance policies, and performance requirements. 
• Develop and optimize ETL/ELT pipelines using modern tools and frameworks (e.g., Apache Spark, Databricks, Airflow, dbt). 
• Work with stakeholders to gather requirements and translate them into scalable and maintainable data solutions. 
• Ensure data quality, reliability, and integrity through robust testing and monitoring. 
• Drive best practices in DevOps for data – CI/CD. 
• Mentor and provide technical guidance to data engineers.

Qualifications Required: 
• 7+ years of relevant experience in Data Engineering / Analytics domain with at least 3 years in Digital Analytics 
• 7+ years of experience in SQL
• 4+ years in ADF  
• 4+ years in Python 
• Experience with building a data lake over Cloud / Azure, ADF, Synapse, and Databricks – Delta Lake 
• Proven expertise with tools like ADF, Qlik Replicate, FiveTran for data integration and ETL processes. 
• Strong understanding of Python scripting and use of libraries (NumPy, Pandas) 
• Extensive hands-on experience with MS Fabric, including data warehousing, SQL optimization, and cluster management. 
• Strong knowledge of Big Data technologies such as Data Bricks, Event driven data processing using Function Apps/Lambda is preferred • Understanding of Web services (SOAP, XML, UDDI, WSDL) 
• Strong knowledge and experience in event driven architecture using standard message queues (i.e.RabbitMQ, SQS or Kafka) 
• Hands on Experience parsing NOSQL file systems such as JSON, XML, AVRO, Parquet. 
• Proven track record of using Apache Spark Data Bricks. 
• Hands-on experience with Azure Data Factory (ADF), Logic Apps, and Runbooks. 
• Exposure to traditional BI Tools (Tableau, Power BI, Qlik, SSRS, etc.) 
• Experience building web-services is a plus. 

Full-time remote job. 6-month contract.
 

We are looking for a Trainee / Junior Sales Manager aspiring to become a sales professional and ready to grow in Lead Generation and Full-Cycle Sales. You’ll work closely with a seasoned mentor, follow an internal training program, and benefit from established processes and strategies developed by the sales team.

Requirements

🔹Driven to grow in Lead Generation and Full-Cycle Sales
🔹Upper-Intermediate English is a must (writing and speaking)
🔹Advanced planning and critical thinking skills
🔹Superb(!) interpersonal and communication skills
🔹Proactive approach to solving tasks
🔹Result-driven mindset

Will be a helpful

🔹Education or any experience in B2B Sales
🔹General understanding of software development

Responsibilities

🔹Follow the individual training program and gradually grow in one of two directions — Lead Generation or Full-Cycle Sales
🔹Generate leads using various channels (including resources like Upwork and LinkedIn)
🔹Develop relations with potential clients to find how we can help them achieve their goals
🔹Work with team managers to develop the best-selling strategy for every team and domain
🔹Research and employ new channels and strategies as a part of sales department effort
🔹Learn from technology experts, contribute to selling points and proof-of-expertise materials
🔹Work on completing all milestones on your path to becoming an expert in your chosen direction
🔹Break and improve the process when it is necessary and be your best self! ;)

We offer

🔹Individual mentoring, sharing knowledge to polish your skills and support your growth in either Lead Generation or Full-Cycle Sales
🔹Opportunity to work with potential clients from the US, EU, UK, Canadian and Australian markets
🔹Cutting-edge sales workflow and processes focused on continuous improvement and innovation
🔹Open environment and support that facilitates professional freedom and growth
🔹Compensation that scales with your skills and experience

Benefits

We offer several benefits for the team members to improve their quality of life and help with achieving professional development goals.

Professional

🔹Compensation for professional certifications, courses, IT conferences, and events
🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule
🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are also frequent team retreats, leisure activities, and holiday celebrations
🔹Gifts on personal and professional anniversaries and movie nights
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹We compensate some expenses on recreational activities, including various sports, dance lessons, and yoga sessions
🔹Partial reimbursement for medical expenses
🔹You are a part of a team, we help each other when life knocks one of us down 🤠

We are driven to be the best, grow, improve, and innovate. We would welcome a like-minded person to become an invaluable part of our team!

Follow our social media — Instagram, Facebook, Linkedin, YouTube
 

Fit4Me is looking for a User Acquisition Manager who will be responsible for scaling the performance marketing direction and driving revenue growth through web funnels.

This role has a direct impact on business results: you will manage budgets, make decisions, and scale what generates profit.

Key business KPIs for this role:

• Keeping CPA within target benchmarks.
• ROAS / ROI performance across advertising campaigns.
• Scaling advertising budgets to $400,000+/month.

This role is a great fit if you:

• Want to own the performance direction and its financial results.
• Think in terms of ROI and revenue impact.
• Work autonomously and make data-driven decisions.
• Know how to scale winning funnels and campaigns.
• Have hands-on experience specifically with Google Ads.
• Want to grow toward a Lead / Head of UA role.

Impact Areas:

• Launching, managing, and scaling advertising campaigns in Google Ads.
• Managing budgets starting from $300,000 and distributing them effectively.
• Achieving and maintaining target CPA / ROAS / ROI metrics.
• Optimizing web funnels with a focus on improving conversion rates.
• Analyzing campaign performance and making data-driven decisions.
• Identifying growth opportunities and scaling profitable setups.
• Collaborating with the marketing team to improve creatives.

Tools: 

• Google Ads
• Amplitude / Tableau.

What we expect from you:

• 1+ year of experience in User Acquisition / Performance Marketing.
• Hands-on experience with Google Ads.
• Experience working with web funnels.
• Practical experience managing budgets starting from $300,000.
• Understanding of key metrics: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• A data-driven approach to campaign optimization.
• Intermediate+ level of English.

Nice to have:

• Experience in Health & Fitness or B2C products.
• Experience scaling campaigns across global markets.

Hiring process:

Interview with Recruiter → Test Task → Interview with CMO → Final Interview with HRD → Job Offer 🚀

Fit4Me is looking for a Head of Payments who will drive revenue growth through payment infrastructure, billing logic, and optimization of the payment experience.

In this role, you will define the payment strategy, lead the development of the billing system, and make decisions that directly impact revenue, retention, and scalable growth across Tier 1–2 markets.
This role is for a leader who combines strategic thinking with a hands-on approach: someone who both defines the direction and drives execution.

 

This role is a great fit if you:

• Want to own the payments domain and drive revenue, not just manage processes.

• Think in terms of growth and understand how payments impact conversion, LTV, and product scalability.

• Can prioritize and cut through noise, making decisions where the balance between approval, cost, and risk delivers the best business outcome.

• Feel comfortable in a player-coach role: shaping strategy while staying hands-on with key initiatives.

Impact Areas

1. Payment Strategy & Revenue Growth
• Define the payment strategy as part of the overall growth approach, driving impact on revenue, LTV, and product scalability.
• Own key payment metrics (payment success rate, renewal rate, recovery rate) and continuously improve them through data-driven solutions.
• Build and optimize billing logic (retry, dunning, renewal flows) to maximize conversion and user retention.
• Prioritize initiatives by balancing conversion, cost, and risk based on business needs and growth stage.
• Optimize the payment experience in close collaboration with the Product team.
2. Payment Infrastructure & Scaling
• Build and scale the payment infrastructure: multi-PSP setup, routing, orchestration.
• Select and launch new payment providers, payment methods, and markets (Tier 1/Tier 2).
• Ensure stable payment processing while scaling traffic and revenue.
3. Cost & Efficiency Management
• Optimize payment processing costs (PSP fees, routing, balancing conversion vs cost).
• Lead negotiations with payment providers and improve partnership terms.
• Own payment margin as part of the product’s unit economics.
4. Risk & Stability Control
• Monitor chargeback rate, fraud, and other risk metrics as key constraints for growth.
• Build approaches that enable scaling without exceeding risk benchmarks.
5. Team Leadership & Execution
• Lead Payment Operations and develop the team.
• Set priorities and ensure the right balance between strategic initiatives and operational execution.
• Work directly with the CEO, Product, and Marketing teams to drive growth initiatives.


 

What we expect from you

• 4–6+ years in payments / billing / subscription-based products, with direct impact on payment conversion, retention, or revenue.

• Experience working with high-volume payments ($3–5M+ monthly) and understanding how scale affects performance metrics.

• Building end-to-end payment flows: from payment methods (cards, PayPal, Apple Pay, Google Pay) that impact conversion, to subscription billing (recurring payments, retry / dunning logic, renewal flows, and declined payment handling).

• Strong understanding of unit economics (LTV, CAC, margins) and the role of payments within it, combined with the ability to analyze metrics, form hypotheses, and make decisions that impact revenue and scalability.

• Experience working with Tier 1 / Tier 2 markets and localizing payment methods.

• Building and optimizing payment infrastructure: PSPs (Stripe, Adyen, Braintree), routing, integrations, and launching new payment methods.

• Experience leading a payment function or team, building processes, and setting priorities.

• Upper-Intermediate (B2+) English for working with providers, negotiations, and optimizing partnership terms.

What success looks like in this role

• Payment infrastructure runs reliably at scale: high approval rates, controlled risk levels, and no critical revenue loss.

• Payments become a growth driver: increased payment conversion, improved renewal rates, and higher recovery of failed payments.

• A clear and effective payment strategy is in place: defined priorities, a strong balance between cost / conversion / risk, and a roadmap that supports product scaling.

• Payment processing costs are optimized without compromising performance: improved provider terms and efficient routing setup.

• Payment Operations runs as a well-structured system: stable processes, no operational bottlenecks, allowing you to focus on scaling and developing the function.

Hiring process:

Recruiter interview → Technical Interview → Interview with CEO → Reference check →  Job Offer 🚀

 

We are looking for a Customer Care Specialist with experience in payments, fintech, or iGaming environments to support merchants and partners with payment-related inquiries and operational issues.

You will act as the primary point of contact for customers, working closely with the Payments, Risk, and Finance teams to investigate transactions, resolve payment issues, and ensure a smooth customer experience.

Responsibilities

• Provide daily support to merchants and partners via chat, email, Telegram, and other communication channels.
• Investigate payment-related issues, including declined, pending, or failed transactions.
• Analyze transaction statuses across internal payment gateway systems and provider platforms.
• Communicate with payment providers, banks, and partners to resolve transaction-related inquiries.
• Monitor payment performance and identify issues affecting approval rates.
• Assist merchants in understanding payment errors, statuses, and processing flows.
• Act as a liaison between merchants and payment providers to ensure timely issue resolution.
• Escalate complex cases to relevant internal teams when necessary.
• Maintain accurate records of investigations and resolutions.
• Contribute to process improvements and customer satisfaction initiatives.

 Requirements

• Experience in Customer Support, Customer Care, Payment Operations, Merchant Support, or a similar role.
• Background in payments, fintech, iGaming, e-commerce, or online payment processing.
• Understanding of payment transaction flows, card payments, and payment gateways.
• Strong analytical and problem-solving skills.
• Excellent communication skills in English (written and spoken).
• Ability to work with multiple systems and manage several cases simultaneously.
• Attention to detail and a customer-focused mindset.
• Ability to work independently and collaborate with cross-functional teams.

 Nice to Have

• Experience working with payment service providers (PSPs), acquiring banks, or payment gateways.
• Knowledge of fraud prevention, risk management, or chargeback processes.
• Experience using CRM, ticketing, or payment monitoring tools.

• Familiarity with iGaming payment operations.

   

Working Hours

• This role supports North American clients, so candidates should be comfortable working evening hours and collaborating across different time zones: 3:00/4:00 PM – 11:00/12:00 AM Kyiv time 

   

 What We Offer

• Opportunity to work in a fast-growing fintech/iGaming environment.
• International team and dynamic work culture.
• Professional growth and development opportunities.
• Exposure to modern payment technologies and global payment providers.
• Stable long-term cooperation.
• Supportive and collaborative team environment.
• 20 paid vacation days per year.
• 10 paid sick leave days per year.
• Competitive compensation package.
• Remote work opportunity.

Niko Technologies is an e-commerce technology company specializing in the development of modern, scalable websites and online stores for businesses across various industries. Our mission is to help companies grow online by delivering user-friendly, high-performance, and conversion-focused digital solutions.

We invite you to join an IT company that creates and develops e-commerce platforms, custom websites, and digital products using modern technologies and best development practices.

We are currently looking for a motivated, creative, and experienced Project Manager to join our development team and help drive the successful delivery of web and e-commerce projects.

Reasons to join us:

• A globally focused company with the best career prospects;
• Highly professional, interesting and motivating work environment;
• Opportunity to participate in viable projects and improve your skills;
• More chances to step up!
• Flexible work schedule (Mon-Fri);
• Competitive salary and bonuses.

As a Project Manager you:

• Define product vision and strategy;
• Lead the release process and coordinate all activities required to bring the product to market;
• Generate, develop and curate new ideas;
• Define requirements for each feature;
• Manage from concept to design, sample making, testing, forecasting, cost, and promotion;
• Conduct product presentations to customers/investors/partners;
• Seek out new partners, negotiate.

What you will need:

• 5+ years of product management experience in IT;
• Fluent written and spoken English, including technical writing skills (at least Upper-Intermediate);
• Proven experience managing all aspects of successful product development;
• Excellent understanding of the software development life cycle;
• Strong analytical skills;
• Ability to prioritise and make good business decisions.
• Excellent communication and good interpersonal skills;
• Ability to present complex ideas in a simple way.

Take the opportunity: send us your resume and be part of a revolutionary project!

About the Role

We're growing fast and looking for a Manual QA Engineer to help ensure the quality and stability of our frontend project. You will work closely in a team with developers, project/product managers, and other QA specialists to identify and report issues, validate new features, and verify overall product behavior. This role is focused on performing manual testing to help ensure that all frontend features work as expected and meet our quality standards before release.
 

Who We Are

Our RnD department is at the heart of innovation and consists of ten teams that develop internal tools, marketing systems, CMS, CRM, and payment solutions that power our company’s success. With a strong focus on modern technologies, automation, and performance, we create high-load and scalable solutions that drive business growth.
 

Why Join Us?

• You’ll work on a major frontend project, helping ensure its stability, usability, and overall quality.
• You’ll be part of a team where QA processes and tools are well-structured and actively maintained by a dedicated QA Team Lead.
• You’ll collaborate closely with PMs, frontend/backend developers, and designers in a supportive and technically strong RnD environment.
• If you’re looking to grow as a QA professional, contribute to a live product, and be part of a team that values quality—this is the perfect opportunity for you!

Requirements
 

Must-Have:

• 2+ years of experience in manual Web application testing.
• Proven experience in UI/frontend testing using DevTools.
• Understanding of Web and client-server interaction principles.
• Experience working with Figma for UI/UX validation.
• Basic skills in working with GraphQL/Rest API (sending queries, analyzing responses).
• Familiarity with HTML and CSS.
• Knowledge and practical application of test design techniques. 
• Proficiency in test management systems (e.g., TestRail, Qase, Zephyr), Jira, Confluence, and Postman.
• Experience in writing test checklists, test cases and bug reports.
• Solid understanding of software development methodologies (Agile, SDLC, bug lifecycle).

Nice-to-Have:

• Basic knowledge of automated testing concepts.
• Basic knowledge of JavaScript or TypeScript.
• Familiarity with performance testing tools.
   

Responsibilities:

• Conduct manual testing of web applications across desktop and mobile platforms to ensure consistent user experience and functionality.
• Design, maintain, and execute comprehensive manual test cases for new and existing product features.
• Develop positive, negative, and boundary test scenarios to validate application behavior under various conditions.
• Participate in various testing phases including smoke, functional, regression, and acceptance testing.
• Analyze and test GraphQL queries and APIs, using Postman, and Swagger
• Create detailed and well-documented bug reports, working closely with developers to ensure timely resolution.
• Maintain and regularly update test documentation, including test cases, checklists, and test run results.
• Collaborate with cross-functional teams to understand product requirements and ensure quality standards are met.
• Contribute to the continuous improvement of testing processes and overall QA best practices.
  
  Benefits:
• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of all professional studies.
  **Coverage of sick leaves, sports activities, and English language courses.

We are looking for a dedicated Middle QA Engineer to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.
 

Required Skills & Qualifications
 

• Experience: At least 2 years of proven experience in QA / software testing.
• Language Proficiency: Fluent or professional working proficiency in English.
• Core Competencies: Strong attention to detail, analytical mindset, and sharp problem-solving skills.
• Technical Web Debugging: Proficient in using browser developer tools (specifically analyzing console logs and inspecting network traffic).
• AI Tool Integration: Ability to effectively leverage AI tools to optimize testing workflows and productivity.
• API Testing: Solid understanding and hands-on experience with API testing concepts and tools (e.g., Postman).
• Architecture: Good understanding of microservices architecture and how distributed components interact.
• Test Design: Strong knowledge of test design techniques with the ability to apply them to daily testing scenarios.
• Testing Methodologies: Deep understanding of different testing types, levels, and methodologies.
• Coding Basics: Fundamental understanding of JavaScript for reading code, debugging, or basic script comprehension.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Senior SMM Manager to join our team!

Requirements:

- 3+ years of SMM experience, preferably digital-first industries;
- Proven experience developing and executing SMM strategies aligned with business goals;
- Strong understanding of social media platforms, content marketing, community management, and audience growth;
- Experience with analytics, attribution, customer journeys, and growth experimentation;
- Strong strategic thinking, analytical skills, and stakeholder communication.

Responsibilities:

- Develop and own the SMM strategy, including KPIs, OKRs, and roadmap;
- Build and optimize social media customer journeys and conversion funnels;
- Launch and scale new social platforms, formats, and audience growth initiatives;
- Generate, prioritize, and validate growth hypotheses using structured frameworks;
- Establish analytics, attribution, UGC, and community management systems;
- Define and evolve the brand’s tone of voice, content standards, and editorial guidelines;
- Manage audience research, brand reputation, and crisis communication activities;
- Present performance, insights, and strategic recommendations to leadership.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️Corporate health insurance program for your well-being;
💵Referral program enjoy cooperation with your colleagues and get the bonus;
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯Rewards program for mentoring and coaching colleagues;
🗣Free internal English courses;
🧘Yoga classes to help you stay active and energized;
✈️In-house Travel Service;
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers, special office days dedicated to holidays;
🎳Company events, team buildings.

Title: Senior Service Operations Analyst
Reports to: Team Lead, Service Operations
Department: Service Operations
Type: International Contractor
Shift: 8:00 AM - 5:00 PM Eastern Time
Location: Remote

About Atlas Technica

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview:

We are seeking a Service Operations Analyst (Pod) to join our growing Service Operations team within a Managed Services Provider (MSP) environment.

This role is designed for a senior individual contributor who can bring structure, follow-through, and operational ownership across one or more service delivery pods.

The Service Operations Analyst (Pod) acts as the connective layer across Clients, Service Delivery, Support Managers, Project Managers, Support Managers, and Finance to ensure key workflows move forward consistently, risks are surfaced early, and nothing critical gets stuck.

This is not a traditional administrative support role. It is a higher-ownership position focused on operational excellence, cross-functional coordination, workflow maturity, and helping shape how the pod support model evolves as Atlas continues to scale.

Responsibilities:

Pod Operational Ownership:

• Act as the Service Operations point person for one or more service delivery pods.
• Bring visibility to open actions, blockers, service risks, and operational dependencies across teams.
• Reduce dependencies on Support Managers for non-technical work.
• Ensure work moves forward consistently through structured follow-up, accountability, and clear ownership.

• Partner with managers and stakeholders to improve operating rhythm, reduce friction, and strengthen execution.

   

Client Health, QBR Readiness, and Service Visibility:

• Drive QBR readiness and post-QBR follow-through across assigned scope.
• Monitor client health indicators, including backlog trends, SLA risks, service escalations, CSAT/NPS inputs, and other operational signals.
• Help prepare pod-level visibility into performance, risks, and opportunities.

• Ensure action items, opportunities, and service concerns identified through QBRs or leadership reviews are tracked to completion.

   

Support Project Coordination and Client-Facing Execution

• Coordinate support-related projects, follow-through activities, and operational workstreams that sit between pure ticket support and formal project delivery.
• Help manage timelines, action items, dependencies, documentation, meeting follow-up, and owner accountability for support projects within assigned pods.
• Serve as a client-facing operational partner during support-related initiatives, ensuring clients receive clear communication, timely updates, and strong follow-through.
• Participate in client meetings as needed to review status, clarify next steps, gather requirements, and help keep operational or support-related commitments on track.
• Partner with Support Managers, Project Managers to ensure internal execution and client expectations stay aligned.

• Surface risks, delays, or coordination gaps early so they can be addressed before they affect the client experience.

   

Billing, Quote, and Commercial Workflow Ownership:

• Own and evolve billing-related workflows tied to support projects, recurring reviews, and monthly follow-through.
• Monitor billing alignment, usage trends, exceptions, and revenue-impacting gaps.
• Own quote management visibility and ensure proposals, pricing-related follow-through, and related approvals move efficiently.
• Build regular checks and balances so Admin and Associate execution remains accurate, timely, and measurable.

• Identify recurring breakdowns in workflow and propose more scalable operating structures.

   

Workflow Governance and Process Improvement:

• Own complex, cross-functional operational workflows end to end, ensuring they are clear, documented, and sustainable.
• Simplify recurring work by improving process design rather than relying only on manual pushing and reminders.
• Identify operational inefficiencies, recurring blockers, and unclear handoffs, then recommend practical improvements.

• Help define standards, expectations, and service levels for key Service Ops workflows.

   

Tooling, Dashboards, and Operational Monitoring:

• Monitor dashboards, progress views, and recurring operational trackers to ensure leadership has clear visibility.
• Support the structure and maturity of Service Ops workflows in tools such as Monday.com, ConnectWise Manage, Power BI, and related systems.
• Maintain operational visibility into aging work, SLA issues, billing/process gaps, and other pod-level risks.

• Partner with leadership on metric design, operating visibility, and practical dashboard usage.

   

Cross-Functional Coordination:

• Coordinate effectively across Service, Project Managers, Support Managers, Finance, and other internal stakeholders.
• Serve as a reliable operational partner who can move work across departments without direct authority.
• Support rapid response and follow-through when service, client, billing, or workflow issues require multi-team coordination.

• Communicate clearly on status, risks, blockers, and next steps.

   

Automation and Scale:

• Identify manual, repetitive work that can be simplified, automated, or shifted downward appropriately.
• Reduce dependencies on Support Manager for non-technical work
• Help define and support AI, automation, or workflow-improvement opportunities within Service Ops.
• Measure whether changes are actually reducing manual load and improving consistency for Admin and Associate roles.

• Contribute to building a more scalable pod support model over time.

   

Qualifications:

• 3+ years of experience in service operations, business operations, project coordination, or a related operational role, ideally within an MSP, IT services, or professional services environment.
• Strong follow-through, ownership, and accountability.
• Ability to manage multiple cross-functional priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong judgment in ambiguous situations, including knowing when to escalate and when to drive resolution directly.
• Experience working with operational tools such as Monday.com, ConnectWise Manage, Power BI, Excel, or similar systems.
• Comfort working across technical and non-technical teams.
• Ability to create structure, improve workflows, and keep work moving without relying solely on management escalation.
• Strong attention to detail and operational discipline.

• Willingness to operate as a senior individual contributor in a role that is still evolving.

   

Desirable Qualities:

• Experience in an MSP, IT services, or professional services environment.
• Experience supporting QBRs, client health reporting, or service delivery visibility.
• Exposure to billing workflows, quote/proposal management, utilization tracking, or financial process coordination.
• Ability to identify patterns, turn ambiguity into structure, and improve operating processes.
• Process-oriented mindset with an eye for scale, simplification, and operational maturity.
• Leadership maturity and the ability to influence outcomes without direct people-management authority.
• Interest in helping shape a growing Service Ops pod model.

• Technical aptitude or interest in service-delivery systems, reporting, and workflow automation.

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Title: Senior Systems Administrator (Internal Support)
Reports to: Internal Support Manager
Location/Type: UA Remote

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas’ culture while putting the customer first.

We are seeking a Senior Systems Administrator to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.

You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.

Responsibilities:

• Minimum 10 years of IT experience/administration
• Strong verbal and written communication skills
• Advanced PowerShell skills including scripting
• End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
• Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
• Support/use of ConnectWise Manage and ScreenConnect
• Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations

• Experience taking projects/deployments from proof-of-concept to production

   

Desirable Qualities:

• Experience working in an MSP environment
• Administration and use of RMM agents/tools
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
• Experience with Azure Virtual Desktop

• Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

NOC Engineer role responsibility is to serve as Atlas’ front line for alerts & requests. Our multinational team of Network Operation Center engineers addresses issues with end-user devices, cloud technologies, and basic network troubleshooting. The NOC offers both leadership and technical career progression opportunities. This role is a full-time (40 hours/week) contract.

Responsibilities:

• Resolve alerts, primarily consisting of user devices, circuit downs, temperature/water alerts, Cloud alerts, SOC alerts.
• Resolve requests, primarily consisting of scheduling after-hours maintenance and device/new customer onboarding.
• Communicate with vendors and customers as a point of contact; Coordinate maintenance, after-hours repair, and patch remediation.
• Projects, as assigned by managers, for the NOC and Support teams.
• Documentation, maintaining knowledge base, new articles, and content improvements.
• Recommend and improve processes to drive better outcomes.

Requirements:

• Microsoft Windows Desktop & Server OS
   
  • General familiarity with all currently-supported versions of Windows, with an emphasis on Desktop issues
  • OS & App Patching, OS Upgrades, Failure Remediation
  • Cloud Products & Technologies
  • Microsoft 365, Azure, SharePoint/OneDrive, Exchange Online, Amazon AWS
  • Identity Management, Authorization, and Security (Azure AD, Okta)
  • EMM/MDM tools (InTune, AirWatch)
  • Backups & Disaster Recovery
• E-Mail Technologies
   
  • General Mail Flow Troubleshooting, Archiving, Retention, Compliance
  • Proofpoint, Mimecast, Global Relay
• Networking
   
  • Comprehension of network protocols (TCP/IP, VPN, DNS, DHCP)
  • Diagnostic toolkit in Layer 1-3 functionality
• Security
   
  • Resolve alerts as raised by SIEM/SOC providers, Anti-Virus
• Great communicators, able to speak at a conversational English level
• 3+ years of general IT experience, primarily in server, infrastructure support, and networking/circuits
• 1+ years of network experience, including knowledge of ITIL-based Service Operations
• Passionate about delivering consistently positive experiences to our customers
• Strong diagnostics toolkit; approaches an incident with logic, conscientious of time spent on a given issue

Desirable Qualities:

• Experience working in an MSP/Consultancy environment.
• Experience with related tools such as OpsGenie, PageR Duty, PRTG, Scripting with PowerShell, Automate Script, and Azure Functions.
• Strong knowledge of RMM tools such as ConnectWise Automate, SolarWinds, Nagios, CloudWatch, or Zabbix.
• Able to design monitors to look for problem conditions in customer environments.
• Able to design scripts to address faults automatically.
• A degree in a relevant field (Computer Science/Computer Engineering).
• Certifications such as CompTIA A+, Server+, Network+ or similar.

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Working Hours Offered, No Rotation or On-Calls

• US EST Weekday 2nd Shift — Includes 1h unpaid lunch: Monday-Friday 2 PM-11 PM EST

OR

• US EST Weekday 1st Shift — Includes 1h unpaid lunch: Monday-Friday 6 AM-3 PM EST

OR

• US EST Weekday 3rd Shift — Includes 1h unpaid lunch: Monday-Friday 10 PM-7 AM EST

Position Name: Jr. Accountant
Reports to: Sr. Accountant
Location/Type: UA/Contract
Status: Exempt

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

The Jr. Accounting Specialist position is a key member of the Finance team reporting to the Senior Accounting Specialist. The essential functions of this role include supporting monthly and annual reporting processes, performing routine controller tasks, assisting with regulatory filings and audits, and contributing to accurate financial operations through collaboration and data analysis.

Responsibilities:

• Assist in preparing journal entries and maintaining general ledger accounts in accordance with accounting standards and internal policies
• Support the month-end and year-end close processes, ensuring timely and accurate financial reporting
• Prepare and analyze financial reports, including balance sheets, income statements, and cash flow statements
• Contribute to the preparation and review of consolidated financial statements, ensuring accuracy and compliance with applicable accounting standards (e.g. US GAAP)
• Perform routine controller functions, including account reconciliations, variance analysis, and internal controls monitoring
• Support Accounts Payable (AP) processes, including invoice review, coordination with vendors and internal teams to ensure timely payments
• Assist with regulatory compliance and filings, including state and international tax filings, transfer pricing documentation, and statutory reporting requirements
• Support internal and external audits by preparing schedules, responding to auditor inquiries, and ensuring timely delivery of requested documentation
• Assist in the budgeting and forecasting process, including data collection, variance tracking, and preparation of supporting schedules
• Utilize Excel and other tools to manage, analyze, and visualize financial data (e.g., pivot tables, VLOOKUP, advanced formulas)
• Collaborate cross-functionally with finance, tax, and operations teams to support business initiatives and reporting needs

• Perform other tasks and duties as assigned by the manager

   

Requirements:

• Bachelor's degree in Finance, Accounting, or Business Management required
• Experience and technical proficiency with NetSuite is considered an asset
• 1-3 years of related work experience
• Excellent written and oral English skills, clear and precise in communication
• Strong attention to detail

• Proficient in MS Office, particularly Excel, Outlook, and Word

   

Desirable Qualities:

• Responsible, detail-oriented, team player

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Position Name: Head of Finance
Reports to: Global Head of Finance
Location/Type: Full-time B2B Contract
 

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! 

The Head of Finance position is a key member of the Finance team reporting to the Global Head of Finance. The Head of Finance is responsible for overseeing end-to-end accounting operations, timely and accurate financial reporting, internal controls, compliance, and partnering with leadership to support decision-making and profitable growth. They will lead the accounting, compliance, and billing teams and own the monthly close, and ensure adherence to US GAAP, local accounting policies and company policies.

Key Responsibilities

• Lead the monthly, quarterly, and annual close process; prepare when needed and review journal entries, reconciliations, and consolidations to deliver accurate and timely financial statements in accordance with GAAP.
• Own company-wide financial reporting, including income statement, balance sheet, cash flow, variance analyses, and management reporting packages.
• Oversee accounts payable and accounts receivable processes, credit and collections, vendor management, and billing accuracy; drive DSO and working capital improvements.
• Manage treasury and cash flow forecasting; monitor liquidity, banking relationships, and covenant compliance where applicable.
• Establish, document, and continuously improve internal controls, accounting policies, and standard operating procedures; ensure a strong control environment and audit readiness.
• Coordinate and lead external audits and reviews; manage auditor requests, PBC lists, and issue resolution.
• Ensure tax compliance (sales/use, property, payroll, and income tax in coordination with external advisors as needed); maintain compliance calendars and filings.
• Oversee payroll accounting and benefits-related accounting entries; ensure accurate classification and reconciliations.
• Evaluate and optimize systems and process automation across the close, AP/AR, expense management, and fixed assets; partner with IT/Finance on ERP configuration and integrations.
• Lead revenue recognition compliance (e.g., ASC 606) including contract review, performance obligation assessment, and variable consideration methodology where applicable.
• Manage fixed assets and capitalization policies, lease accounting, and depreciation schedules.
• Provide budget vs. actual analyses, departmental spend tracking, and support annual planning and rolling forecasts in partnership with FP&A.
• Mentor, develop, and scale the accounting team; set priorities, and quality standards.
• Support M&A diligence and integrations, including opening balance sheet, purchase accounting, and policy alignment where applicable.
• Serve as a strategic partner to the Global Head of Finance and leadership on accounting impacts of business decisions, risks, and opportunities.

Qualifications and Requirements

• Bachelor’s degree in Accounting, Finance, or related field; CPA/ACCA strongly preferred.
• 8+ years of progressive accounting experience with at least 3 years in a supervisory capacity and management experience.
• Deep knowledge of US GAAP or IFRS, accounting policy, and internal controls; and audit best practices.
• Advanced Excel/Sheets skills for modeling, reconciliations, and analyses; data hygiene and process mindset.
• Excellent communication, stakeholder management, and team leadership skills; ability to translate accounting impacts for non-finance audiences.
• High level of integrity, judgment, logic, attention to detail, and commitment to deadlines.
• Experience in multi-state operations, multi-entity consolidations, and intercompany eliminations.
• Background in services, SaaS, or subscription/recurring revenue models.
• Prior involvement in M&A integration, purchase accounting, and system migrations.

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Sales Manager (US & Canada Market)
Sofia HR | AI Hiring Platform

Sofia HR is an AI-powered hiring platform helping companies make smarter recruitment decisions through structured interviews and predictive candidate assessment. We are growing internationally and looking for an ambitious Sales Manager to develop the US and Canadian markets.

What you’ll do:

• Identify and engage potential clients in the US and Canada
• Build and manage a strong outbound sales pipeline
• Conduct discovery calls, demos, and commercial negotiations
• Present Sofia HR as a strategic hiring solution for businesses
• Work closely with founders and product team to improve market fit
• Maintain CRM discipline and accurate sales reporting
• Achieve monthly and quarterly revenue targets

We’re looking for someone who has:

• At least 1 year of sales experience
• Fluent / near-native English (C1+ mandatory) with excellent spoken and written communication
• B2B sales experience is preferred (SaaS / HR Tech / Recruitment / Startups as a plus)
• Strong ability to communicate with HR leaders, founders, and executives
• Confidence in outreach, negotiations, and closing deals
• High ownership, proactivity, and startup mindset
• Readiness to work within US / Canada time zones

Ideal background:

• Experience in HR industry, recruitment, talent solutions, or HR Tech
• Experience in a startup / fast-growth company
• Understanding of hiring challenges and recruitment processes

What we offer:

• Opportunity to join an innovative AI hiring startup at an early growth stage
• Direct impact on revenue and international expansion
• Competitive compensation + performance-based bonus
• Remote work flexibility
• Fast decision-making and entrepreneurial environment