Jobs at Djinni

We are looking for a Media Buyer & Mentor to join our team and help develop our in-house Media Buying School. In this role, you will combine hands-on media buying with training and mentoring future buyers, helping them build strong analytical skills and become ready to join our buying teams.

HOW YOU WILL MAKE AN IMPACT

• Build and structure the Media Buying School curriculum together with the Head of Media Buying, defining modules, learning sequences, and progression criteria
• Create educational materials, including video lessons, guides, and real campaign breakdowns
• Conduct workshops and group sessions covering campaign launches, analytics, creatives, offers, and tracking tools
• Develop tests, practical assignments, and case studies for each learning module
• Review assignments and provide clear, constructive feedback, helping students understand mistakes and identify what to improve
• Track each student's progress, identify knowledge gaps, and monitor recurring mistakes
• Conduct individual mentoring sessions and help students develop independent, data-driven problem-solving skills
• Support students in working through the full analytical process: data → analysis → problem → hypothesis → solution → action → result
• Answer students' questions in dedicated work chats during agreed hours
• Participate in the final assessment of students' readiness to join a buying team
• Run your own traffic campaigns on Meta Ads for the company's iGaming offers when not working on school activities
• Manage campaigns end to end, from launch to analysis and optimisation, using your own campaigns as real-life examples for students

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5–2+ years of hands-on media buying experience, including at least 1 year in Gambling / iGaming
• Active experience running traffic through Meta Ads and willingness to continue managing your own campaigns
• Ability to independently manage campaigns from launch to optimisation
• Experience working with different GEOs, preferably Tier 1–2
• Strong understanding of key performance metrics, including CPM, CTR, CPC, CPL, CPA, CR, Reg2Dep, FTD, ROAS, and ROI
• Understanding of the full iGaming funnel, from ad impressions to first-time deposits and repeat deposits
• Knowledge of offer mechanics, including payouts, KPIs, caps, hold periods, qualification requirements, CPA, RevShare, and Hybrid models
• Experience with tracking tools, preferably Binom
• Ability to identify performance bottlenecks, develop hypotheses, and run systematic tests, including A/B tests
• Understanding of creative performance, including angles, hooks, and CTAs, and the ability to prepare clear briefs for creative teams
• Ability to explain complex topics in simple terms and adapt your explanation to different learning styles
• A mentoring mindset: listening to students' reasoning rather than simply checking whether their answers are correct
• Ability to provide direct, constructive feedback while remaining patient with beginners and holding them accountable for progress
• A genuine interest in developing people, with experience in mentoring, onboarding, or training junior buyers or assistants considered a plus
• Strong organisational skills, responsibility, data-driven thinking, and a calm approach to mistakes without micromanagement

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :

Head of Retention / Retention Team Lead / Senior CRM Manager

About the Role

We are looking for an experienced retention leader to own and evolve our CRM and retention function end-to-end. Depending on your background and ambitions, this role can be shaped as a hands-on Senior Manager, a Team Lead, or a Head of Retention. The core mission remains the same: build a data-driven, multichannel retention engine that drives player engagement, retention, LTV, and sustainable business growth.

Key Responsibilities

Retention Strategy & Lifecycle Management

• Develop and execute the overall retention and CRM strategy across all stages of the player lifecycle.
• Drive onboarding, engagement, reactivation, churn prevention, loyalty, and VIP retention initiatives.
• Build scalable user segmentation frameworks to improve personalization and communication efficiency.
• Define and optimize bonus strategies, promotional mechanics, loyalty programs, and gamification initiatives.
• Identify growth opportunities to increase retention, ARPU, NGR, and customer lifetime value.

CRM Campaign Management

• Design, launch, and optimize multichannel CRM campaigns across Email, SMS, Push Notifications, In-App Messaging, Onsite Communications, and Messengers.
• Develop automated trigger-based communication flows based on user behavior and lifecycle stages.
• Ensure communication strategies align with brand positioning and customer expectations.
• Implement structured A/B testing methodologies and continuously improve campaign performance.

Analytics & Performance Management

• Own and monitor key retention KPIs including:
  • Retention Rate
  • Churn Rate
  • ARPU
  • NGR
  • LTV
  • CTR
  • Conversion Rate
• Analyze player behavior and campaign performance to identify optimization opportunities.
• Collaborate with BI and Data teams to define reporting requirements and actionable dashboards.
• Prepare technical specifications for CRM platform enhancements, automation initiatives, and integrations.

Team Leadership & Cross-Functional Collaboration

• Build, mentor, and develop a high-performing CRM and Retention team.
• Conduct regular 1:1 meetings, performance reviews, coaching sessions, and career development planning.
• Define team KPIs, objectives, and performance standards.
• Collaborate closely with Product, BI, VIP, Support, Marketing, Affiliate, and Platform teams to ensure alignment on retention goals and initiatives.
• Act as the key stakeholder for CRM-related projects and retention-focused product improvements.

Requirements

• 3+ years of experience in CRM, Retention, or Lifecycle Marketing within iGaming.
• Proven understanding of player lifecycle mechanics and retention strategies.
• Experience managing or mentoring team members (1+ year preferred).
• Hands-on experience with CRM platforms, automation tools, and campaign management systems.
• Strong analytical mindset with deep understanding of retention and monetization metrics.
• Experience working with Tier-1 and European GEOs.
• Ability to operate effectively in a fast-paced, growth-oriented environment.
• Excellent communication, organizational, and stakeholder management skills.
• English level: Intermediate+ or higher.

Nice to Have

• Experience managing VIP retention initiatives.
• Experience with loyalty programs and gamification systems.
• Experience launching CRM processes from scratch.
• Experience working with BI tools and advanced segmentation models.

What We Offer

• Flexible working hours and fully remote work format.
• Unlimited vacation policy and paid sick leave.
• Competitive compensation package based on experience and expertise.
• Employee referral bonus program.
• Gifts and rewards for special occasions.
• 50% reimbursement of learning and professional development expenses.
• Sports and wellness compensation program.
• Co-working space reimbursement.
• Team-building activities and corporate events.
• Supportive and collaborative international team environment.

An international company is looking for a VIP Customer Manager to strengthen the team that works with the African markets. Our company is a team of ambitious and creative professionals who are constantly developing and achieving high results. You can become a part of our team.

We are looking for:

• From 1 year of experience in the position of support manager / VIP manager;
• Level of knowledge of English — B2 and above;
• Excellent communication skills;
• Advanced knowledge in Excel. Ability to work with databases, pivot tables and other functions.

Personal qualities that will help you:

• High level of professionalism to create trusting relationships with VIP clients;
• Ability to demonstrate understanding of the clients' needs and desires as well as the ability to solve problems quickly;
• Flexible respond to changes.

Responsibilities:

• Regular communication with VIP-players — announcement of promotions and special offers, assistance in case of problems and questions, establishing trusting relationships by chats and calls;
• Participation in the segmentation of VIP clients;
• Participation in the coordination of the bonus grid for VIP clients;
• Analysis and reporting on the activity of VIP clients;
• Close cooperation with other departments (support, finance);

Terms:

• Remote work with flexible schedule;
• Vacation 20 working days;
• 5 days of paid sick leave;
• Competitive salary and career growth opportunities.

Send us your contact so that we can connect you faster!

#WeAreIn for jobs that impact everyone's life. 

Do you want to lead the way in tackling complex challenges in ASIC to FPGA conversion? We are seeking a motivated and experienced Senior FPGA Design Engineer to play a key role in converting full-chip microcontroller ASIC to FPGA. In this role, you will define FPGA design constraints, develop and debug RTL conversion scripts, and support the FPGA tools to ensure smooth ASIC RTL integration. Join our team in Lviv and help us solve intricate debugging issues while working closely with global prototyping and design teams. 

Are you in?

Key responsibilities in your new role
 

• Define and implement custom IP modules for FPGA tools
• Write and verify test benches for FPGA integration and participate in debugging sessions to ensure smooth ASIC to FPGA conversion
• Develop RTL conversion scripts to automate the ASIC RTL adaptation for FPGA
• Debug hardware/firmware co-execution challenges and analyze issues with a focus on system functionality
• Assist the firmware team by reviewing and debugging C-language test firmware used for FPGA verification
• Define coding rules to facilitate efficient and FPGA-friendly RTL adaptation
• Collaborate with the global FPGA prototyping team to improve and streamline the ASIC to FPGA prototyping flow

Qualifications and skills to help you succeed
 

• University degree in Computer Science, Electronics, or equivalent
• 5+ years of experience in Digital Design using FPGA
• Experience in large-scale FPGA development in Verilog or VHDL on Xilinx devices or other FPGA platforms
• Hands-on experience with lab FPGA debug methodologies (e.g., ChipScope, Mentor Certus, oscilloscopes, protocol analyzers)
• Familiarity with scripting languages (e.g., Perl, Python, TCL)
• Good level of English

Please send us your CV in English

Security work at Headway Inc already happens across Infrastructure and Engineering, but no one owns it end to end. We’re looking for a systems or infrastructure engineer who is ready to make security their main craft and become our first dedicated Security Engineer. You'll own identity, endpoints, cloud security, and incident response hands-on, with AI as your main tool, report directly to the CTO, and decide how security works here from day one.
 

About Headway Inc

Headway Inc is a global tech company building products that help people grow. Our apps have reached 170M+ downloads worldwide, and TIME ranked Headway Inc #4 among the World’s Top EdTech Companies.

Our achievements start with our people and the values we share. At Headway Inc, we believe in building strong teams around our SELECT values.

Millions of people trust our apps with their learning, and around 500 teammates rely on their accounts, devices, and cloud systems to keep building them. Your job is to keep all of that protected in a way that’s practical and doesn’t slow anyone down.
 

What you’ll do

• Identity and access: Own SSO, MFA, and the access lifecycle, so every account has the access it needs and nothing more.
• Endpoints and email: Run endpoint security (MDM, EDR) across our devices and keep phishing out with SPF, DKIM, and DMARC.
• Cloud security: Work hands-on with GCP security controls and make sure our logs show us when something goes wrong.
• Detection and incident response: Run detection together with an external MDR/SOC provider and own the incidents they escalate: make the calls, contain the issue, and find the root cause.
• AI-first automation: Use AI as your main tool to automate routine security work.
• Risk and communication: Prioritize by business impact and explain risks and trade-offs to Engineering, Operations, and leadership.

You’ll report to Rostyslav Vasiukov, our CTO, and work closely with IT Infrastructure, Core Platform, and teams driving AI adoption. Your role isn't to execute every security task alone, but to set risk-based priorities, establish clear ownership, align teams, and ensure we address the most important risks.

What success looks like

• First result: Within your first 3 months, you know our environment and how well our existing controls work. You've agreed on the top security risks with the CTO and closed the most urgent gaps, starting with endpoint security.
• Tangible progress: By 6 months, access management, endpoint security, and visibility across our systems work reliably, so we notice when something goes wrong.
• Longer-term impact: Within a year, corporate security runs as a coherent, largely automated system, and leadership has a clear picture of the main risks. With that foundation in place, you're actively involved in application security work alongside Core Platform.

You’d be a great fit if you

• Have decent experience in systems or infrastructure engineering, with real ownership of production or corporate systems.
• Have hands-on experience with corporate security basics: SSO/MFA and identity providers, MDM/EDR, and email authentication (SPF, DKIM, DMARC). You don’t need to have held a security title. Having done this work in other roles counts.
• Have worked with GCP or another major cloud provider, including IAM, logging, and monitoring, and you understand how core cloud controls fit together.
• Have handled real incidents: you investigated, contained the problem, found the root cause, and made sure it didn’t happen again.
• Are a heavy AI user. You use AI tools daily to analyze, automate, and get work done faster, and can show real examples of workflows you've built. Scripting (Python, Bash, or similar) and infrastructure as code (e.g., Terraform) help, but AI fluency matters more.
• Assess risk in a business context. You know an exposed admin credential matters more than a stale test account, and you prioritize accordingly rather than following a checklist.
• Are hands-on by default. You’re comfortable doing many different tasks yourself and want to grow deliberately into security as your specialization.
• Can explain a security risk clearly to an engineer, a manager, or leadership, and communicate confidently in English, both written and spoken.
• Align with our team values, SELECT, and put them into practice in the way you work, make decisions, and collaborate with others.

It would be a plus if you also have:

• Experience with WAF and DDoS protection (e.g. Cloud Armor).
• Experience writing and tuning detection rules in SIEM/EDR.
• Experience with GitLab security tooling, CI/CD, and security control automation.
• Experience selecting, onboarding, or working with an MDR/SOC provider.
• Understanding of AI Security risks: sensitive data handling, access control, third-party AI tools, and AI-enabled product features.
• Product Security / Application Security: secure SDLC, threat modeling, code and dependency scanning.
• Security awareness programs, tabletop exercises, and human risk management.

What we offer

• Two week-long paid corporate holidays each year and 20 vacation days.
• Medical insurance, full sick leave compensation and access to a corporate doctor.
• A personal development plan, professional communities and a knowledge base.
• Compensation for English-language learning, external training and courses.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Sports activities, including running, yoga, boxing and more.
• Supporting initiatives that help Ukraine. .

Interested? Send us your CV — we’d love to hear from you.

We are an SEO & Growth Ecosystem for iGaming, turning organic search into a scalable source of new players and FTDs for casino and betting brands. We combine full-cycle SEO, link building and brand protection to attract high-intent users, convert search demand into players and protect the traffic brands have already earned. 

The Role

We are looking for a high-performing Business Development Manager  to drive revenue growth across the international iGaming & Affiliate ecosystem.

You will own the end-to-end sales cycle, from proactive outbound prospecting and database mining to pitch-closing complex B2B deals and representing our brand at major global offline conferences.
 

What You’ll Do

• Drive Pipeline: Independently source, engage, and qualify decision-makers via LinkedIn Sales Navigator, targeted outbound, and strategic CRM database mining.
• Full-Cycle Execution: Run sharp discovery calls, uncover client bottlenecks, and position our value proposition around business impact (ROI, LTV, conversion velocity) rather than feature lists or price cuts.
• Close Strategic Deals: Craft custom Commercial Proposals, hold a firm peer-to-peer posture with C-Level executives, and defend margin without defaulting to discounts.
• Global Event Pitching: Own on-site meetings, networking, and live pitching at international industry conferences, converting event leads into closed revenue.
• Pipeline Discipline: Maintain rigorous CRM hygiene (HubSpot/Pipedrive) to preserve deal context, account mapping, and clear forecasting.
   

What You Bring

• 1.5+ Years in B2B Sales: Proven track record in full-cycle B2B deals, outbound prospecting, and strategic closing.
• Language & Mobility: Fluent English (Strong B2+ / C1) for pitch-level negotiations; valid legal grounds and physical mobility for international business travel.
• Value-Based Selling: Ability to frame solutions around economics, unit margins, and client ROI.
• Self-Drive & Resilience: Internal locus of control—you take 100% ownership of your pipeline, learn from lost deals, and execute without micro-management.
• Domain Fluency: Solid understanding of digital growth mechanics, performance metrics, and the iGaming/Affiliate landscape (or rapid adaptability to it).
   

What We Offer

• Remote-first, international team
• Flexible schedule, transparent KPIs
• 30 business days paid time off
• Paid travel to major iGaming events
• Direct influence on affiliate growth

About the Company Our client is a global quantum technologies company on a mission to transform the world's networks for the quantum revolution. Built on technology from a leading Singapore research centre, they provide specialized quantum-security solutions to organizations concerned about the security of their communications networks and infrastructure. Their core expertise is using a space-based quantum platform to establish long-distance quantum networks with global reach.

The Role We're looking for highly motivated FPGA engineers to join a team of space quantum pioneers in Singapore. The company is commercializing quantum communications to prepare the world for the quantum future. Think quantum space lasers, entanglement and military-grade secure communications. As part of this mission, they plan to launch a constellation of satellites to enable worldwide entanglement distribution. The earliest application is highly secure delivery of encryption keys for secret communications.

You'll work directly with scientists and engineers to overcome the technical challenges of quantum communication in the real world.

Responsibilities

• Break down requirements in detail, and produce work plans and documentation
• Design, program and test FPGA-based platforms for Quantum Key Distribution (QKD) systems
• Collaborate with domain and technology experts on solutions based on state-of-the-art and cutting-edge R&D
• Prepare user documentation and guides to support the use of QKD hardware
• Present technical content effectively, both internally and to customers
• Help create commercial and research proposals that support the company's work and its partners
• Other related functions as assigned

Qualifications

• Bachelor's degree in electronics engineering with 5 years of working experience, or master's degree in electronics engineering with 2 years of working experience
• Exceptional academic achievements and/or demonstrated passion for technology through extra-curricular activities
• Curiosity about working at the forefront of deep-tech development

Must-Have Technical Skills

• Experience with FPGA hardware and software design (VHDL/Verilog), e.g. FPGA time taggers
• Experience implementing electronics interfaces (I2C, SPI, Ethernet, etc.)
• Experience designing and testing PCB boards, including high-speed signal considerations
• Strong documentation and quality-control discipline

Bonus Skills (experience in any of these is an advantage)

• Quantum communication
• Analogue electronics
• Telecommunications
• Time stamping or TDC
• LIDAR
• Space electronics

We’re looking for a Product Owner / Business Analyst to take ownership of a humanitarian transparency platform. This is a hybrid role: you’ll shape product direction and priorities, and you’ll also own the requirements behind every feature, from stakeholder workshops to detailed PRDs the team builds from.

🌍 About the Product

A web platform that helps a humanitarian organization in Ukraine manage its projects, beneficiary data and finances transparently, with AI-powered features built in. The product is in active development, and you’ll join a running Scrum team. 
 

🧙‍♂️ In This Role You Will

• Own the product backlog and prioritize it based on user and business value.
• Shape the product roadmap together with the Tech Lead and client stakeholders.
• Act as the Product Owner in Scrum: drive refinement, set sprint goals, accept delivered work.
• Run workshops and interviews with stakeholders to understand their processes, goals and pain points.
• Write PRDs, user stories and acceptance criteria detailed enough for the team to build from directly.
• Gather and document functional and non-functional requirements.
• Model business processes such as workflows, approvals, roles and permissions.
• Balance scope, value and effort, and communicate trade-offs clearly to stakeholders.
• Work with design to validate solutions, and with the AI team on requirements for AI-powered features.
• Collect feedback from demos and user testing and turn it into product decisions.
• Keep product documentation structured, current and traceable to decisions.
  
   

🎯 You May Be Interested If

• You enjoy both deciding what to build and working out exactly how it should work.
• You want real ownership of a product, not just a backlog to maintain.
• You can join an existing product and get productive quickly.
• You like untangling complex business logic into clear, usable solutions.
• You want your work to have visible real-world impact.
  
  
   

👌 Role Requirements

• 3+ years as a Product Owner, Business Analyst or in a combined PO/BA role on software products.
• Strong hands-on experience as a PO in Scrum.
• Proven experience writing PRDs, user stories and acceptance criteria.
• Strong requirements gathering and documentation skills.
• Ability to prioritize a backlog and make product decisions under constraints.
• Experience with complex business processes such as workflows, approvals and role-based access.
• Confidence facilitating stakeholder workshops, including with senior client stakeholders.
• Process and data modeling skills (BPMN or similar, user flows, basic data models).
• Enough technical understanding to discuss APIs, integrations and data with engineers.
• Experience with Jira and Confluence.
• English at B2 level or higher.
   

⭐ Nice to Have:

• Experience on projects involving data platforms, reporting, or dashboards.
• Familiarity with NGO, humanitarian, or grant-funded project environments.
• Experience writing technical documentation or API specs alongside developers.
• Knowledge of UX/UI principles for requirements validation.
  
   

💻 Working Conditions:

• Employment Type: Full-Time
• This is a fully remote position with the entire team across Ukraine.
• 20 working days of paid vacation per year.
• The team collaboratively defines deadlines, ensuring a balanced and manageable workload. The focus is on delivering commitments on time.
• Flexible working hours to promote a healthy work-life balance.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why we’re looking for a Marketing Design Lead to join our new team transforming the EdTech industry.
 

What product & team will you be working on?
 

Nibble is an all-around knowledge app for adult learners. It offers short, interactive lessons on different topics, from art to math. Nibble has been featured as App of the Day in over 50 countries, including the US, the UK, and Canada.
 

You'd join Nibble's marketing team as the lead of Paid Media Design, shaping the ideas that drive business goals, while working closely with User Acquisition and Creative Marketing.
 

This team has already grown into a fully functional unit: currently 4 in-house + project-based designers, making performance work for Meta, TikTok, Google, and others, across different foreign markets and locales, with new ones joining all the time.
 

The foundation is already there: the team, the scope, the way things run. What's missing is someone to hold it all and take it further.
 

Why do we need you?
 

Creative is king. It's what turns user acquisition's reach into results, and as the lead, you're the one who shapes how we grow our spend.
 

In practice, your team is contributing to:

• CAC and pROAS. A steady stream of fresh, tested creative is what keeps acquisition efficient as audiences get tired of seeing the same thing.
• How fast we can grow. Every new channel or locale is waiting on creative before it can really start spending — you're the one who sets that pace.
• What it costs to make. The more thoughtfully you automate and reuse what already works, the more the team can take on.

To make that happen, this team needs someone to lead it, and you're exactly who we're looking for.

In your first 6–12 months, we'll know you've succeeded when:

• Scaling strategies work, and spend grows with them. Winning approaches get identified and scaled.
• New platforms get their own playbook. Every new channel or locale launches with a tailored creative approach that performs fast.
• Your team handles launches, new locales, busy weeks. Capacity is planned for it.
• AI-first, craft still holds. Automation covers repeatable work, freeing headspace for bold ideas while quality stays consistent.
• Your team knows why their work matters, with room to chase new ideas.

What do your responsibilities look like?

• Hold the line on quality and safety. You're the one making sure every piece of creative, across channels and locales, meets the bar and stays within the rules (platform policy, AI disclosure, brand safety).
• Turn goals into a plan people can run with. Growth and paid media targets become quarterly creative OKRs, broken down into concrete goals for each person on the team.
• Run three hubs efficiently. Localization, motion, creative design: you decide how capacity gets shared between them, how much lands with your in-house team versus contractors, and how scaling and localization cycles get planned.
• Invest in your people. Reviews, onboarding, PDPs, regular 1:1s: real attention that helps people grow.
• Stay curious about what's next. New creative strategies, doubling down on what's already working, testing new tools, and giving newer things like UGC, in-house production, and AI-made creative a real home inside the team.

Who are you?

• You've done the production. 3+ years in performance creative for paid social, with hands-on experience running production on Meta, TikTok, or Google inside a performance loop.
• You've led people. 1+ years with direct reports, running the full cycle: 1:1s, PDPs, performance reviews.
• Numbers are part of how you see the work. CTR, pROAS, CAC, hook rate shape your brief as much as any visual does.
• You've scaled creative before. Concept frameworks that produce multiple executions, a refresh cadence, and reuse across formats and placements are familiar territory.
• You forecast capacity like a resourcing lead. Demand forecasting, scope assessment, closing gaps through contractors or hiring are second nature.
• AI is already part of how you think about production. You build with it, alongside engineers.
• You know the platforms cold. Meta, Google, TikTok, including ad policy and AI-disclosure requirements.
• You run on OKRs. Quarterly planning that cascades into focus areas people actually care about.

What do we offer?

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-long paid holiday to rest and recharge twice a year. Besides that, we provide 20 paid vacation days per year.
• Supporting initiatives that help Ukraine. 

Are you interested? Send your CV!

Key Skills

• CRM Management
• Responsibility
• Organizational Skills
• Stress Resistance
• Proactive Approach
• Customer Relations
• Reporting and Analytics
• Coaching
• Team Management

Job Description

We are looking for a strong leader who can ensure the smooth operation of our contact center, achieve KPI targets, and build an efficient team management system. The ideal candidate will not only monitor performance metrics but also focus on team development and service quality improvement.

Main Responsibilities

1. Performance Management (KPIs)

• Daily monitoring of target KPI achievement
• Tracking operational metrics (missed calls, response times, chat performance)
• Monitoring communication quality (call reviews, customer feedback, quality assessments)
• Working with analytics and reporting

2. Team Management

• Daily employee development through coaching, feedback, and hands-on support
• Monitoring KPI performance trends for each team member
• Conducting motivational briefings and maintaining team engagement
• Ensuring task completion and accountability

3. Operational and Technical Oversight

• Ensuring stable operation of telephony systems and communication channels
• Managing CRM and internal systems (including Plutos)
• Collaborating with HR on recruitment planning, onboarding, training, and workforce forecasting

Requirements

• At least 1 year of experience in a leadership role (Team Lead / Supervisor / Head of Department)
• At least 6 months of experience in a contact center environment
• Strong understanding of call center KPIs and analytics
• Ability to work effectively in a fast-paced, multitasking environment
• Basic understanding of CRM systems and telephony platforms
• High level of responsibility, stress tolerance, and organizational skills
• Experience in banking or microfinance institutions is an advantage

What We Offer

• Fully remote work format
• Real influence on business processes and decision-making without excessive bureaucracy
• Supportive leadership and open communication
• Opportunities for career growth and management development
• Ongoing training, performance reviews, and the freedom to implement your own ideas and approaches
• A project in an active growth phase
• Company bonuses and team activities

📩 If this opportunity sounds like a good fit for you, we would love to hear from you. Apply today!

We are looking for a Junior IT Support Specialist to help employees with everyday technical issues and support equipment management across the company.

You will work under the IT Manager’s guidance, following established procedures and escalating complex issues. This role suits someone with basic hands-on IT experience, strong organisational skills and an interest in developing their technical knowledge.

Responsibilities

• Manage IT equipment: Maintain inventory, prepare laptops and peripherals, and coordinate deliveries, returns, repairs and approved disposal.
• Support procurement and licence tracking: Collect equipment requirements, compare supplier offers, prepare purchase requests and track software licences and renewals.
• Provide technical support: Troubleshoot routine hardware, software and connectivity issues for internal teams and client engineers within the approved scope.
• Assist with onboarding and offboarding: Prepare equipment, configure approved accounts and update user access in Microsoft 365, Google Workspace and other tools within assigned permissions.
• Support office technology: Assist with basic network checks, access cards, CCTV availability and meeting room or event equipment.
• Track requests and documentation: Register IT requests, follow up with users and maintain equipment records, checklists and user instructions. Escalate urgent or unresolved issues to the IT Manager.

Requirements

• Basic hands-on experience in IT support, help desk or a similar role, including internships.
• Ability to set up laptops, install software and troubleshoot common hardware and peripheral issues.
• Basic familiarity with Microsoft 365, Google Workspace and user account administration.
• Understanding of basic networking concepts, including Wi-Fi and wired connections.
• Strong attention to detail and the ability to keep records accurate and organised.
• Clear communication skills, patience and a helpful approach to supporting users.
• Ability to follow instructions, prioritise routine tasks and recognise when to ask for support.

Nice to Have

• Experience with ticketing systems or IT equipment inventories.
• Familiarity with employee onboarding and offboarding.
• Experience setting up meeting room audio and video equipment.

Numerical Technologies LTD is a provider of custom software solutions and services specializing in risk, limits, and regulatory capital. We are currently looking for a Senior Python Developer to join our team. 
 

Project: Portfolio management systems for a US financial institution. 

What you will be doing:  

As part of the team, you will be participating in a client project focused on portfolio management solutions. You will help develop new software features, as well as support and maintain existing ones. You will be writing scalable and fault-tolerant code, debugging programs, and integrating applications with third-party web services. You will be collaborating closely with the client and product manager to understand the system’s functional and non-functional requirements, and contribute to code quality through unit testing, integration testing, code review, and system design using Python to build robust software that aligns with the client’s business needs. 

What we are looking for:  

• A strong programming background with Python and OOP skills.
• Deep understanding of algorithms and data structures.
• Experience building backend systems and working with REST APIs.
• Proficiency with SQL databases.
• Experience with FastAPI and Linux environments.
• Strong problem-solving skills and ability to collaborate effectively in a team environment.
• Upper-Intermediate level of English or above. 
• Experience with AWS is a plus. 

What we offer: 

• Competitive compensation depending on experience and skills. 
• Regular assessments and salary reviews. 
• Paid personal days. 
• Mental health support program. 
• Language classes. 
• Flexible working schedule. 

Swarmer develops software that makes drones autonomous and allows them to operate together, in large, coordinated teams — no pilots needed. Our technology has been battle-tested in Ukraine— the world’s most intense proving ground for drone warfare.

In March 2026, we became the first Ukrainian defense startup to go public on NASDAQ, following a $15M Series A — the largest investment in a Ukrainian defense tech company since the start of the war.

Working at Swarmer means operating at the intersection of engineering rigor and frontline reality. The problems and environments are complex, and the stakes are very real. We built this software to enable democratic nations to defend themselves.

If you are motivated by building resilient systems that matter and by seeing the direct impact of your work, you’ll find purpose here.

Who we’re looking for:

Mid-Level OSINT Analyst to support our Security Team in a fast-paced defense-tech environment. The role will focus on background checks, due diligence, sanctions screening, and identifying potential security, insider, reputational, and geopolitical risks. The ideal candidate can independently verify information from multiple sources, identify relevant connections and risk indicators, and provide clear, actionable conclusions to support security-related decisions.

What you’ll do:

• Conduct OSINT-based background checks candidates in Ukraine and other European countries
• Research and verify information using open and professional sources, including public registries, corporate databases, media, and social networks
• Conduct sanctions, watchlist, adverse media, and reputational risk screening and Identify potential security, insider, reputational, compliance, and geopolitical risks
• Prepare clear and structured background check reports with key findings, risk indicators, and an overall assessment
• Handle personal and sensitive information in accordance with confidentiality, data protection requirements, and internal security procedures
• Support Merger & Acquisitions and Partnership due diligence
   

You’ll be a good fit if you have:

• 5 + years of experience in OSINT, background screening, due diligence, investigations, or a related field
• Strong knowledge of OSINT tools, public registries, corporate databases, social media, and other open-source resources
• Experience conducting background checks on individuals and companies in Ukraine and other European countries
• Strong analytical skills and the ability to connect the dots across large volumes of
• information
• Ability to verify information from multiple independent sources and assess its reliability
• Experience with link analysis, digital footprint analysis, and social media investigations
• English at B2 level or higher

Would be an advantage:

• Higher education in IT, analytics, cybersecurity, intelligence, law, or a related field
• Experience in intelligence analysis or related intelligence activities
• Experience in verifying and geolocating visual content, including images and videos using open-source methods and tools
• Experience conducting investigations informed by intelligence analysis

We are seeking an experienced Data Engineer to develop and support reliable data infrastructure across our systems. In this role, you will create scalable data pipelines, maintain data accuracy and consistency, and connect external data sources. Your main goal will be to ensure smooth data movement and strengthen analytics capabilities throughout the organization. You will also help shape our data architecture, apply engineering best practices, and work closely with cross-functional teams to transform raw data into meaningful, actionable insights.

Requirements

• 3+ years of commercial experience in Data Engineering
• Experience gathering business requirements and communicating with stakeholders
• Strong knowledge of Data Warehouse (DWH) architecture and principles
• Hands-on experience designing data warehouses and building ETL pipelines
• Deep practical experience with Python
• Hands-on experience in one or more of the following areas: data processing using PySpark, Apache Spark, Pandas, or similar frameworks; data scraping; integration of third-party data sources and APIs
• Proficiency in SQL and relational databases such as PostgreSQL and MySQL
• Hands-on experience with column-oriented databases such ClickHouse, Snowflake, Cassandra, BigQuery (many tables with millions of records and above each)
• Solid understanding of software design patterns, algorithms, and data structures
• Intermediate English proficiency

Will be a plus

• Experience with messaging platforms such as RabbitMQ or Kafka
• Familiarity with DataOps practices and data pipeline automation
• Familiarity with CI/CD pipelines and Kubernetes environments
• Background in FinTech or Trading domains

Responsibilities

• Communicate with technical and non-technical stakeholders to gather and clarify business requirements
• Review and analyze data and business logic to ensure consistency, accuracy, and reliability
• Design, implement, and maintain data pipelines for efficient and scalable data processing
• Integrate, maintain, and support data solutions and third-party data sources
• Research and evaluate third-party tools, services, and components for potential use
• Follow engineering best practices, including code reviews, testing, refactoring, and continuous delivery
• Design, optimize, and maintain data storage solutions

What we offer:

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a Functional Analyst for the Microsoft Dynamics 365 Finance and Operations platform to help transform the company’s financial and operational processes using modern technologies. You will join a cross-functional team working on the implementation and optimization of business solutions in the field of finance, logistics, and resource management. If you have experience working with D365 F&O and strive to influence strategic processes, this role is for you.
 

What you will do

• Gather information from and collaborate with different types of stakeholders (finance, procurement, warehouse, IT)
• Understand strategic business needs and plans for growth
• Gather and document detailed business requirements and transform them into user stories, including acceptance criteria
• Create, document, and maintain solution designs
• Execute standard and advanced configuration of the system, giving demos/prototypes to business users
• Prepare functional gap design documents
• Test new configurations and customizations — ensuring the provided functionality is in line with existing flows and satisfies stakeholders’ needs and requirements
• Organize key user validation process, support for end-to-end user acceptance testing
• Users’ consultancy and support; handle tickets as a second-level support engineer
• Follow the Change and Release management process
• Prepare release notes
• Manage tasks (AzureDevOps/Jira)
   

Your profile

• Upper-intermediate English
• >3 years’ experience with Microsoft Dynamics 365 Finance&Operations implementation and support
• Extensive experience in Microsoft Dynamics 365 Finance&Operations implementation projects
• Strong knowledge of standard D365 functionalities and most of the business processes listed below: 
  • Accounting policy (General Ledger, account structure, period close, etc.)
  • Accounts payable
  • Accounts receivable
  • Manufacturing accounting
  • Inventory accounting (closing and adjustment, inventory revaluation, inventory counting, inventory posting etc.)
  • Cost accounting
  • Tax accounting (understanding of business process flows)
  • Subscription billing (nice to have)
  • Electronic reporting
  • Experience in supply chain management flows is a plus
• Experience working in an integrated environment (and understanding of the approach of working with it)
• Experience with AzureDevops/Jira
• UML/BPMN knowledge is a plus
• Experience in preparing user stories, user manuals, and release notes
• Able to adapt requirements to both technical and business languages
• Experience with the preparation of different types of products and project documentation
• Experience with organizing validation activities (user acceptance testing)
• A technical background is an advantage
• Logical and analytical thinking 
• Independent research on solutions
• A critical thinker, detail-oriented, and self-organized