Jobs at Djinni

Responsibilities

• Search and attraction of candidates for positions in the fields of Gambling, iGaming, and Affiliate Marketing;
• Utilization of various hiring channels: online platforms, social media, professional networking, and direct search;
• Formation and development of a stable pool of candidates (talent pipeline);
• Conducting initial interviews to assess professional qualifications and cultural fit;
• Interaction with recruiters regarding initial contact with candidates and their transfer to the further recruitment funnel;
• Maintenance, updating, and actualization of the candidate database;
• Preparation of regular reports on the progress and results of the search.

Requirements

• Proven experience as a sourcer, preferably in the Gambling, iGaming, and online casino industries;
• Understanding of the structure and roles in affiliate marketing, especially the specifics of media buyers' work;
• Proficiency in Boolean search methods, confident use of social media, and skills in establishing initial contact;
• Knowledge and experience with Applicant Tracking Systems (ATS);
• Strong communication and interpersonal skills;
• Ability to work effectively both independently and as part of a team;
• High level of organization, attention to detail, and responsibility;
• Fluent Ukrainian and/or Russian;
• Proficient in English (Intermediate level) will be an advantage.

Role Summary

We are seeking a practical and capable Microsoft Business Central / Dynamics 365 Developer to support, extend, and improve the Microsoft business applications stack. This is a hands-on role suited to a middle-level engineer who understands Microsoft Dynamics 365 Business Central, Dynamics 365 CRM concepts, and the broader Microsoft ecosystem.

The ideal candidate will be comfortable working with Business Central extensions, including tables, pages, reports, fields, and standard extension patterns. They will also support CRM configuration changes, data migration activities, business process automations, Power BI reporting needs, and integrations between Microsoft tools and third-party systems.

This role does not require deep senior-level experience, but the successful candidate should be independent enough to investigate tasks, ask the right questions, clarify requirements with business stakeholders, and deliver smaller features or technical changes with guidance.

Key responsibilities include but are not limited to:

· Develop, extend, and maintain Microsoft Dynamics 365 Business Central functionality using AL and standard extension patterns

· Extend and adjust Business Central tables, pages, reports, fields, and related data structures

· Implement field adjustments, configuration changes, and UI-side improvements in Dynamics 365 CRM

· Support data migration activities, including data mapping, cleanup, import/export, validation, and troubleshooting

· Develop and support automations for business processes using Power Platform, Power Automate, and related Microsoft tools

· Support Power BI reporting needs, including data preparation, report adjustments, dashboard updates, and basic data model work

· Assist with integrations between Microsoft business applications and third-party systems

· Work with APIs, data exchange formats, and integration workflows where required

· Investigate technical issues, document findings clearly, and suggest practical improvements

· Translate business requirements into well-scoped technical changes

· Communicate effectively with internal stakeholders to clarify requirements, explain trade-offs, and support adoption of implemented solutions

Essential requirements for the role:

· Demonstrated experience in a relevant Microsoft business applications, ERP, CRM, software development, or systems engineering role

· Understanding of Microsoft Dynamics 365 Business Central

· Basic to solid knowledge of Microsoft Dynamics 365 / CRM concepts

· Experience with AL language for Business Central extensions

· Knowledge of .NET / C#

· Understanding of Business Central tables, pages, reports, fields, and standard extension patterns

· Ability to work confidently with data structures, integrations, and migration activities

· Experience with Power Platform and/or Power Automate

· Experience with Power BI dashboards, reports, data preparation, or data models

· Good communication skills and the ability to clarify business requirements with non-technical stakeholders

· Strong problem-solving ability, with a practical and delivery-focused mindset

· Ability to investigate tasks independently, ask appropriate questions, and deliver smaller features or changes with guidance

· Highly proficient with standard business technology and Microsoft Office Suite

Advantageous / desirable section

· JavaScript knowledge for CRM customisations or UI-side adjustments

· Experience with integrations, APIs, or common data exchange formats

· Experience with reporting, permissions, and Microsoft environment configuration

· Experience supporting data migrations between ERP, CRM, reporting, or third-party systems

· Familiarity with Microsoft Dataverse and broader Dynamics 365 architecture

· Experience working in a growing business where systems and processes are evolving quickly

· Interest in automation, business process improvement, and scalable technology operations

The process will consist of an initial introductory call, followed by further interview stages.

Responsibilities
• Manage full-cycle recruitment for iGaming, IT, and Digital roles, ensuring alignment with client and company requirements;
• Collaborate with sourcers, as well as independently source, screen, and interview candidates using various methodologies, including STAR, case interviews, and projective questioning;
• Utilize ATS Huntflow (or similar systems) effectively for candidate tracking, reporting, and recruitment analytics;
• Monitor and analyze HR metrics and KPIs such as time-to-fill, conversion rates, and sourcing channels to optimize recruitment processes;
• Collaborate closely with Account Managers and Hiring Managers;
• Understand technical requirements and job specifications, leveraging basic IT knowledge to assess candidate fit;
• Stay informed about industry trends and specifics in iGaming, crypto, adult, and nutra sectors to identify talent needs and market opportunities;
• Build and maintain a strong talent pipeline within targeted niches through proactive sourcing and networking.

Requirements

• 2–3+ years of experience in iGaming / IT / Digital recruitment, preferably within an agency environment;
• Confident use of ATS Huntflow or similar systems (Lever, Greenhouse, Workable), including analytics and reporting features;
• Strong understanding of recruitment tools and sourcing techniques;
• Knowledge of key HR metrics and recruitment KPIs (time-to-fill, conversion rates, sourcing channels);
• Experience with interview methodologies such as STAR, case interviews, and projective questioning;
• Basic understanding of IT technologies, programming languages, frameworks, software architecture, and digital marketing;
• Ability to accurately capture and articulate client requirements;
• Experience or strong interest in iGaming, crypto, adult, and nutra industries, with understanding of key roles, terminology, and market trends;
• English — B1 level or higher.

Numerical Technologies LTD is a leading provider of custom software solutions and services specializing in risk, limits, and regulatory capital. Right now, we are looking for a Java Developer to join our team.

What you will be doing:

As part of the team, you will be participating in a project for a major US financial holding company.  You will develop, maintain, and support software features, write scalable and fault-tolerant Java code, debug applications, and integrate with internal and third-party services. You will collaborate with the product team to meet requirements and ensure code quality through testing, code reviews, and system design.

Project: Modernization of a monolithic system into a microservices architecture. Java services provide authentication, logging, and data management. Python services handle core computational logic.

What we’re looking for:

• 5+ years of experience in Java development, preferably in FinTech.
• Strong experience with Java and Spring Framework.
• Solid understanding of microservices architecture and design patterns.
• Proficient in SQL (Oracle, PostgreSQL).
• Experience with AWS.
• Python knowledge is a plus.
• Ability to test your own code to ensure quality.
• Capable of working autonomously and independently. 
• University diploma (Bachelor’s degree or above) required.
• Excellent communication and collaboration skills in an international environment.
• Upper-intermediate English level or higher.

What we offer:

• Competitive compensation depending on experience and skills.
• Regular assessments and salary reviews.
• Paid personal days.
• Mental health support program.
• Partial gym compensation.
• Language classes.
• Flexible working schedule.

We are looking for a Test Engineer responsible for developing and executing product testing procedures, analyzing results, and ensuring compliance with technical requirements within a MilTech production environment.

The ideal candidate is a technically skilled engineer with experience testing complex mechanical or electronic systems.

Key Requirements

• Experience working with technical and engineering documentation
• Ability to prepare technical instructions, operating procedures, and equipment documentation
• Strong knowledge of analog and digital electronics, power electronics, and signal integrity
• Hands-on experience with laboratory and production test/measurement equipment
• Experience developing test software using tools such as Python, C#, or LabVIEW
• Familiarity with hardware interfaces and automation platforms used in manufacturing
• Strong troubleshooting skills, with the ability to diagnose complex hardware/software issues using structured methods such as Failure Analysis (FA), Design of Experiments (DOE), and statistical analysis
• Experience in high-volume manufacturing environments
• Understanding of yield improvement, Cp/Cpk, DFM/DFT, and quality standards such as ISO and IPC
• Knowledge of Lean manufacturing principles; Kaizen experience is an advantage
• Experience supporting equipment modernization projects and new product introduction (NPI) is a plus

Responsibilities

• Develop, maintain, and optimize test equipment and the overall test strategy across different test stages, including ICT, FCT, and EOL
• Ensure test processes are aligned with product requirements and manufacturing needs
• Lead the development, implementation, and lifecycle management of automated test equipment (ATE), fixtures, software, and measurement systems
• Analyze test data, investigate failures, and implement corrective actions to improve yield, reduce false failures, and minimize production downtime
• Provide technical guidance and support to test engineers and technicians
• Participate in design reviews and help establish best practices, standards, and technical documentation
• Collaborate closely with R&D, manufacturing, quality, and supply chain teams to ensure testability, efficient product launch, and compliance with quality standards

Nice to Have

• Experience with Lean / Kaizen initiatives
• Involvement in production ramp-up or manufacturing transfer projects
• Experience launching new products into mass production

About the client

Our client is looking for a hands-on Principal Integration Engineer & Architect to lead the design, evolution, and execution of our core data integration ecosystem. This role is built specifically for an elite technical leader who loves mapping out highly reliable distributed architectures but is driven by a strong desire to stay close to the metal- allocating approximately 70% of their time to writing mission-critical production code, core libraries, and internal SDKs, and 30% to high-level architectural design, API contract governance, and technical mentorship. 
Our client is a venture-backed AI-powered platform built specifically for consumer brands. It connects to sources like banks, POS systems, and advertising platforms to deliver daily profit & loss snapshots, cash flow plans, and peer benchmarking - all in real time. With integrations across finance, e‑commerce, and marketing tools, Iris provides the clarity and automation brands need to grow confidently 
 

What You’ll Do
 

• Write Foundational Code (70% Focus): Maintain a heavy, hands-on presence in the codebase. Author core integration libraries, internal SDKs, and high-performance data transformation engines in JavaScript (Node.js/NestJS) and Python to establish gold standards for the engineering team.
• Architect for Scale (30% Focus): Design and evolve a robust, multi-tenant integration architecture capable of handling data streams from hundreds of distinct third-party platforms concurrently.
• Build for Resilience: Establish bulletproof integration patterns to successfully navigate external API limitations, handling advanced OAuth state machines, dynamic webhook processing, elegant rate-limiting, sophisticated retries, and distributed tracing.
• Govern API & Data Integrity: Define and enforce strict schema validations, transaction boundaries, and end-to-end data transformation standards to guarantee accurate real-time financial reporting.

• Technical Leadership & Mentorship: Act as an elite technical sounding board for the engineering organization. Conduct comprehensive architecture reviews, upskill senior engineers, and champion modern DevOps, testing, and deployment workflows.Design, implement, and maintain core backend services using JavaScript and Python.

  
   

What We’re Looking For

• Deep Industry Experience: 8+ years of professional software engineering experience, with a proven history of designing, deploying, and maintaining high-throughput, distributed back-end integration solutions.
• Polyglot Mastery: Highly proficient in both JavaScript/TypeScript (Node.js, NestJS) and Python, knowing exactly when and where to leverage each language's native strengths.
• Advanced Integration Expertise: Extensively experienced interfacing with chaotic external REST/GraphQL APIs, webhooks, asynchronous event queues, and state management systems under high volumes.
• Data Modeling & Schema Excellence: Expert-level understanding of relational (SQL) and non-relational (NoSQL) databases, schema design, complex data validation, mapping workflows, and ETL pipeline design.

• True Builder Mentality: A strong architectural thinker who actively rejects the "ivory-tower" approach and remains deeply passionate about shipping high-quality production code every single week.
  
  Would Be a Plus

   

• Direct technical experience within FinTech, e-commerce SaaS platforms, or real-time data streaming architectures (e.g., Kafka, RabbitMQ).
• Familiarity with financial data aggregates or banking networks (e.g., Plaid, Yodlee, Stripe).
• Experience setting up data ingestion pipelines optimized for downstream AI/LLM analysis models.
   

What We Offer

• Competitive salary aligned with market standards, with annual salary reviews.
• A friendly, collaborative startup environment where you can drive impact in a mission-critical space for growing consumer brands.
• High-growth opportunity - join early and help shape a cutting-edge product used by high-velocity, finance-driven companies.
• Access to modern tech stack, including serverless/cloud-native solutions, event-driven pipelines, and experimentation with LLMs/AI for data validation.
• Generous time off, flexible work arrangements, and commitment to work-life balance.

About LumnixLumnix is a boutique technology talent agency that connects businesses with exceptional technology professionals from around the world. We specialize in sourcing, vetting, and managing top-tier remote talent to help startups and enterprises build high-performing, distributed technology teams.

We are a startup developing alternative navigation systems for UAVs, and we are looking for a Middle QA Engineer to take ownership of the testing process and speed up release cycles and pre-flight product preparation.

Tech skills:

• 2+ years as a QA Engineer
• Strong Linux terminal usage
• Python, Bash scripting
• Git, Docker (usage level)
• Test automation experience
• Experience in writing technical documentation
• Upper-intermediate English or higher
•  

Nice to have:

• Experience with UAVs or any other hardware
• MAVLink, ArduPilot
• CI/CD experience

• Driver’s license and experience driving a van (Category B)

   

What you will do:

• Prepare the product for flight tests (assembly, setup, checklist verification)
• Perform functional tests on drones with communication via MAVLink
• Analyze test results and create high-quality bug reports
• Independently fix minor bugs
• Write and maintain technical documentation and user manuals
• Collaborate closely with the development team and work in fast-paced agile-based iterations

• Travel to test sites for flight testing

   

What we offer:

• On-site work with access to hardware and lab facilities
• Opportunity to directly influence the product and processes
• Startup culture valuing speed, involvement, and initiative
• Work with cutting-edge technologies and real-world flight tests
• Reservation of employees from mobilisation

Numerical Technologies LTD is a leading provider of custom software solutions and services specializing in risk, limits, and regulatory capital. Right now, we are looking for a Java Developer to join our team.

What you will be doing:

As part of the team, you will be participating in a project for a major US financial holding company.  You will develop, maintain, and support software features, write scalable and fault-tolerant Java code, debug applications, and integrate with internal and third-party services. You will collaborate with the product team to meet requirements and ensure code quality through testing, code reviews, and system design.

Project: Modernization of a monolithic system into a microservices architecture. Java services provide authentication, logging, and data management. Python services handle core computational logic.

What we’re looking for:

• 5+ years of experience in Java development, preferably in FinTech.
• Strong experience with Java and Spring Framework.
• Solid understanding of microservices architecture and design patterns.
• Proficient in SQL (Oracle, PostgreSQL).
• Experience with AWS.
• Python knowledge is a plus.
• Ability to test your own code to ensure quality.
• Capable of working autonomously and independently. 
• University diploma (Bachelor’s degree or above) required.
• Excellent communication and collaboration skills in an international environment.
• Upper-intermediate English level or higher.

What we offer:

• Competitive compensation depending on experience and skills.
• Regular assessments and salary reviews.
• Paid personal days.
• Mental health support program.
• Language classes.
• Flexible working schedule.

Our marketing team is seeking a talented Digital Marketing Designer/Creator to create static and animated advertising creatives for social media and other media channels.

What you'll be doing:

·        Develop static banners, videos, and GIF animations within brand guidelines;

·        Work with AI tools to generate graphics and optimize workflows;

·        Adapt and scale creatives for different formats and platforms;

·        Monitor technical file parameters: compression, size, and quality for correct display in the digital environment.

What we expect from you:

·        Experience in creating marketing materials and advertising; creatives (experience in the iGaming niche or related niches will be a huge advantage);

·        Confident use of Adobe After Effects, Photoshop;

·        Excellent understanding of composition, color, and typography;

·        Knowledge of video/image optimization and compression principles.

Will be a plus:

·        Ability to create animated HTML5 banners.

Soft skills:

·        Initiative: the ability to generate fresh ideas for business tasks, and It's not just working according to specifications.

· Communication: Ability to clearly communicate with colleagues and clients to minimize revisions.

· Time management: Ability to plan workload, meet deadlines, and promptly highlight overtime or resource constraints to the team.

· Flexibility: A systematic approach to tasks, the ability to balance speed and quality, and openness to constructive feedback.

Portfolio:

·        Please provide your portfolio.

We offer:

• Remote work;
• Competitive salary with annual performance review;
• 100% sick-day pay & 17 working days of vacation;
• Modern and high-quality equipment;
• Supportive and professional management.
  
  Hiring process:
• HR interview; 
• Test task;
• Technical interview.

Description

Client produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.

Requirements

We are looking for an experienced Accounts Payable Specialist or AP Analyst in Gdansk to join the Accounts Payable team supporting an international business environment. The ideal candidate brings strong operational AP expertise combined with multilingual capabilities.

Language priority is as follows:
German as first priority, Dutch as second priority, and Norwegian as third priority.
The role requires a structured, detail-oriented professional who can operate independently, collaborate with cross-functional stakeholders, and ensure high-quality financial processing aligned with internal controls and compliance standards.

Requirements:

• Minimum 5 years of hands-on experience in Accounts Payable or a related accounting function.
• B1/B2 in German is mandatory. Dutch and Norwegian language skills are strong advantages.
• Solid understanding of end-to-end AP processes, including invoice processing, vendor communication, reconciliations, and payment cycles.
• Experience working in an international or shared services environment.
• Strong knowledge of ERP systems and MS Excel.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• High level of accuracy and attention to detail.
• Strong communication skills and ability to work with internal stakeholders and external vendors across different countries.

Job responsibilities

• Manage end-to-end Accounts Payable processes, including invoice verification, coding, posting, and payment processing.
• Support Balance Sheet account reconciliations, including review and validation of prepaid expenses and accruals.
• Prepare and review account reconciliations for selected Balance Sheet accounts.
• Investigate and resolve discrepancies related to debits, credits, and vendor balances.
• Communicate with vendors in German, Dutch, or Norwegian regarding invoices, discrepancies, and payment status.
• Support the month-end closing activities and ensure accurate financial reporting.
• Ensure compliance with internal controls, accounting policies, and local regulations.
• Collaborate closely with Accounting, Procurement, and other finance stakeholders to ensure accurate and timely processing.
• Identify process improvement opportunities within Accounts Payable and related accounting processes.

We are looking for a Head of Sales to help grow the sales direction of our web development studio.
This role is focused on sales, client growth, and commercial development. We need a strong sales professional with experience in web development, digital services, or marketing agency environment, who understands how to work with SMB clients, build outbound processes, support retention, and grow revenue.

    Responsibilities:
 

• drive new business and support revenue growth
• find and approach new clients
• build and improve outbound / cold outreach processes
• work with inbound and outbound channels, with strong focus on outbound
• manage the full sales cycle from prospecting to closing
• close deals independently
• grow existing client accounts through upsell and cross-sell
• support client retention and long-term cooperation
• help build and improve the sales function
• improve sales processes, reporting, and CRM discipline
• work closely with project management and production teams to ensure good client experience
• support the commercial performance of the studio
  
  Requirements:
   
• 3+ years of experience in B2B sales of web development / digital services for SMB clients, including outbound sales and independent deal closing
• experience in web development studio, digital agency, marketing agency, or similar service business
• strong experience in outbound sales and cold outreach
• experience managing the full sales cycle and closing deals independently
• experience building and managing sales pipeline
• experience working with SMB clients
• understanding of service sales with average deal size up to $5,000
• strong client communication and negotiation skills
• English level Upper-Intermediate or higher
  
  Will be a plus:
   
• experience with retention, upsell, and expansion revenue
• experience improving sales processes in a service business
• understanding of collaboration between sales, PM, and production teams

• experience mentoring or coordinating sales activities

   

    We offer

• remote cooperation
• full-time, schedule from 9:00/10:00 to 18:00/19:00 (from Mon. to Fri.).
• Partial or full reimbursement for attendance at specialized courses and trainings, as well as for attending conferences and events in the field of specialization.
• Corporate English Club online.
• 15 days of paid vacation per year, paid sick leave; 10 days off for Ukrainian national holidays.
• Medical insurance / compensation for sports activities

We’re focusing on:

• Complex document processing pipelines
• Knowledge retrieval systems powered by LLMs and RAG
• Building production-ready GenAI solutions with real business value

I’m open to candidates of different experience levels — what matters most is strong problem-solving skills, curiosity, and hands-on experience.

You should have:

• Solid understanding of machine learning and NLP algorithms
• Practical knowledge of how LLMs and Retrieval-Augmented Generation (RAG) work

• Previous experience with real-life AI/ML projects (commercial) - at least 1 year

   

We are looking for a Middle WordPress (PHP) Developer to join our team. The ideal candidate should have strong expertise in WordPress development, custom themes, and plugin creation, as well as experience integrating WordPress with modern front-end frameworks.

Technical Skills:

• 3+ years of experience with WordPress (PHP):

• Developing custom themes from scratch.

• Creating and maintaining custom plugins.

• Working with ACF, Custom Post Types, WP_Query, and REST API.

• Deep understanding of WordPress hooks: actions, filters.

• 1+ years of experience with AstroJS:

• Server-Side Rendering (SSR) and static site generation.

• Integration with WordPress via REST API or GraphQL.

• Working with .astro components and React/Vue/Svelte when needed.

• Strong understanding and implementation of OOP and MVC architecture in WordPress.

• Proficiency in HTML, SCSS, and JavaScript (ES6+).

• Experience with Git and GitLab CI/CD:

• Setting up automated builds and deployments.

• Managing environments, variables, and secrets.

• Experience working with Linux servers:

• Configuring LAMP/LEMP stacks.

• Managing servers via SSH and CLI (rsync, cron, systemctl).

• Setting up HTTPS, redirects, and caching.

• Website performance optimization:

• Lazy loading, minification, WebP image optimization.

• Analyzing and improving performance using Lighthouse, GTmetrix, PageSpeed.

• Database management (MySQL):

• Query optimization and indexing.

• Working with CLI or phpMyAdmin.

Soft Skills:

• Ability to read, understand, and maintain existing codebases.
• Strong analytical skills for implementing business logic.
• Experience in both team collaboration (Pull Requests, Code Reviews) and independent work.
• Self-motivated, responsible, and detail-oriented.
• Ability to solve problems efficiently and estimate task complexity.

We offer:

• Competitive compensation based on experience and skills.
• Flexible working hours and remote work environment.
• Opportunities for professional growth and development.
• Collaborative and innovative team culture.
• Participation in exciting and challenging projects.

If you are passionate about WordPress development, enjoy working with modern web technologies, and have a problem-solving mindset, we’d love to hear from you!

Diya is experiencing sustainable growth and we are currently looking for new team members to join our technician team. This job opening has arisen due to the rapid promotions of our existing specialists.

If you are enthusiastic about technical things and possess theoretical and hands-on skills, even if you do not have any prior work experience, we encourage you to send us your resume. We require that you have a strong desire to work in this field, and communication and written English skills at least at the B1 level.

We are a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

Diya is currently looking for a Technical Support Engineer for a full-time position, who is tech-savvy with excellent troubleshooting skills to join us.

The position is for our first level of support working directly with end-users to resolve technology issues remotely for our nationwide client base. An engineer will be exposed to multiple desktops, network, and server technologies in our diverse customer infrastructure environments. The L1 position responds to, resolves, and escalates incoming technical client issues and requests submitted by phone, e-mail, chat, or ticketing system, focusing on superior customer service. There is a paid trial period of 3 months for this position.

Responsibilities for Technical Support include but are not limited to the following:

Provide expert remote desktop support and basic server administration with a focus on:

• Client satisfaction.
• Service delivery quality.
• Technical excellence.

Qualifications:

• Experience with Windows operating systems and office applications.
• Excellent troubleshooting skills.
• Excellent communication and people skills.
• Ability to learn new technologies quickly.
• Ability to work within tight deadlines.
• Ability to multitask and perform under pressure.
• Readiness to different time shifts (our operations are 24/7).
• Detail-oriented, self-motivated, punctual, quick-thinking, creative and proactive.
• Intermediate level of English (both spoken and written).
• Experience with the Microsoft 365 platform would be a big advantage.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Diya is a successful Ukrainian IT company providing full-service IT solutions for businesses worldwide. Our company has a solid professional background in providing remote technical support services to companies across different industries, helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

Now we are looking for a Business Applications Support Specialist with hands-on experience in the technical IT arena to support internal and external customers.

Responsibilities:

• Support and management of the corporate customer communication platform:
  • Set up dedicated email accounts for customers.
  • Automation rules configuration.
  • Reports configuration and delivery.
  • Monitoring and prioritization of new tickets
  • Processing tasks according to established/documented procedures
  • Collecting information for escalation to the senior team
• Support and management of the internal transportation management systems:
  • Account management.
  • Provide management of access roles and permissions.
  • User support.

Qualifications:

• English B2+ (Upper-Intermediate).
• Solid knowledge of business and task management platforms (e.g., Jira, Zendesk, ClickUp) will be an advantage, as well as experience as a user or support representative.
• Basic understanding of CRM system structures.
• Proficiency in office applications (Word, Excel, Google Docs) will be an advantage.
• Desire to learn new technology and ability to consume significant volumes of new information (position requires extensive training).
• Readiness to different time shifts (our operations are 24/7).

What we offer:

• The work schedule consists of 5 shifts per week, each lasting 8 hours, with 2 days off according to the schedule 
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Access to professional psychological consultations to support your well-being.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Training and useful experience.
• Real career opportunities, paid training.