Jobs at Djinni

Ми — український продуктовий холдинг, який будує новий технологічний продукт у сфері iGaming для міжнародного ринку. Команда створює сучасну платформу з високими вимогами до надійності, безпеки та масштабованості, тому інфраструктура та engineering excellence є одним із ключових напрямків розвитку компанії.

Шукаємо сильного DevOps / SRE Engineer, який любить порядок в інфраструктурі, розуміє production-grade Kubernetes та вміє будувати стабільні системи без хаосу й “тимчасових рішень”. У нас — сучасний AWS stack, GitOps-підхід, Kubernetes у production, observability ecosystem та багато задач, де важливі reliability, security і масштабованість.

Це роль для інженера, якому цікаво не просто “підтримувати інфру”, а реально впливати на те, як працює engineering ecosystem компанії: від CI/CD і networking до monitoring, incident response та zero-downtime delivery.

Працюємо з офісу в Братиславі — у сильному engineering environment, де цінують системність, відповідальність та хороші технічні рішення.

Чим будете займатись

• Розвитком та підтримкою AWS infrastructure
• Роботою з Kubernetes / EKS у production
• Побудовою та підтримкою CI/CD pipelines
• Розробкою Terraform modules та Helm charts
• Налаштуванням networking, VPN, ingress/egress flows
• Роботою з observability stack та monitoring
• Побудовою SLI / SLO / SLA та alerting
• Incident response та rollback strategies
• Організацією backup / restore processes
• Підтримкою GitOps / ArgoCD approaches

• Автоматизацією operational tasks та runbooks

   

Наш стек

• AWS (EKS, VPC, RDS, S3, Elastic, ALB, Secrets Manager)
• Kubernetes
• Helm
• Terraform
• GitLab CI
• Docker
• Linux
• Prometheus / Grafana
• Loki / Kibana
• OTEL
• Cloudflare
• ArgoCD

Що для нас важливо

• 4+ роки DevOps / SRE experience
• Production experience з Kubernetes
• Досвід роботи з managed databases
• Хороше розуміння:
  • CI/CD security
  • IAM least privilege
  • private networking
  • incident response
  • rollback strategies
  • IaC review process
• Досвід із Terraform та Infrastructure as Code
• Розуміння observability та monitoring practices
• Практичний досвід із zero-downtime deployments
• Релокація в Братиславу

Буде плюсом

• RabbitMQ
• Kafka
• ClickHouse
• Redis
• Cloudflare Enterprise
• PagerDuty
• ArgoCD
• Досвід у Fintech / iGaming / regulated environments

Яку людину шукаємо

• Спокійного та системного інженера
• Того, хто любить автоматизацію та чисті процеси
• Людину, яка уважна до security та reliability
• Інженера, який мислить ownership’ом, а не “по тасках”
• Того, хто комфортно почувається в production-середовищі та не губиться під час інцидентів

Якщо вам подобається, коли складна інфраструктура працює передбачувано, стабільно та без сюрпризів — вам у нас сподобається.

We are looking for a VIP Performance Lead to join our VIP team and help drive team results, motivation, and daily performance.

This is not a Project Manager, HR, or traditional Team Lead role.🌎

We are looking for someone who knows how to keep teams motivated, focused on goals, and hungry for results.

🌎Experience in Forex, Crypto, Fintech will be a strong advantage.

🌎 Join a team that launches exciting projects worldwide.

What you'll do

• Keep VIP teams focused on their goals and KPIs;
• Monitor daily performance and team activity;
• Launch competitions, challenges, and motivation activities;
• Work closely with Team Leads to improve team results;
• Identify performance issues and react quickly;
• Help build a strong results-oriented culture;
• Support the onboarding of new team members.

What we're looking for

✅ 3+ years of experience in VIP, Retention, Sales, or other KPI-driven roles;

✅ Experience in iGaming, Forex, Crypto, Fintech, or similar industries;

✅ Experience working with target-oriented teams;

✅ Understanding of KPIs and team performance;

✅ Strong communication and motivational skills;

✅ Ability to work in a fast-paced environment;

✅ Ukrainian and Russian — fluent;

✅ English at Intermediate level will be a plus, but is not required.

This role is NOT for candidates whose background is mainly in:

❌ Project Management;

❌ Business Development;

❌ HR or Recruitment;

❌ Customer Support without sales or retention experience.

Why You Should Join Us

🔸 Fully remote work: Monday to Friday;

🔸 Paid vacation and sick leave;

🔸 Competitive compensation aligned with your experience and impact;

🔸 Internal knowledge-sharing sessions and team initiatives;

🔸 Corporate psychologist support;

🔸 Opportunities for continuous professional development;

🔸 A dynamic, fast-paced environment within a profitable and growing company, where your contribution directly influences team performance and business results.

If you have experience working in performance-driven environments and know how to help teams unlock their full potential, we'd love to hear from you.

We are a product-driven tech company developing fast-growing D2C brands across pets, beauty & wellness niches.

We are hiring a high-level executor who can produce fast, precise and polished performance videos, based on clear direction and structured frameworks.

Responsibilities

• Edit performance ads for Meta & TikTok following briefs
• Replicate brand styles and editing frameworks
• Execute creative leads’ direction into final deliverables

• Produce multiple variations from raw footage & guidelines

   

Requirements

• Experience in high-performance paid ads (Meta/TikTok)
• Strong Adobe Premiere Pro skills
• Ability to work with hooks, pacing, CTAs and storytelling
• High output — 8+ video variations per week
• Excellent attention to detail
• AI-tools usage skills — a plus

About Us:
The company is an innovative game development studio at the forefront of 3D mobile game creation. Currently in the early stages of development, we are committed to designing immersive, well-crafted gaming experiences powered by our proprietary game engine. Our team is international, consisting of developers, game designers, and 3D artists from Ukraine, Austria, Slovakia, and the Czech Republic, among other countries. 

We are looking for a highly skilled C++ Developer to join our talented team and contribute to the development of our cutting-edge 3D mobile games.

Your Responsibilities:
As a C++ Developer, you will be tasked with a variety of responsibilities, ranging from server-side coding to over-the-internet communication protocols, and adapting/modifying existing 3D engines (such as o3de). Depending on your expertise, you will be involved in:

• Developing and maintaining complex C++ code for mobile game applications.
• Working on client-server interactions using TCP/IP and other over-the-internet communication methods.
• Interfacing with other languages to ensure seamless inter-language communication.
• Collaborating with our game design and 3D development teams to optimize and improve our custom game engine.
• Conducting research and development (R&D) to implement cutting-edge algorithms and features within the game engine.

• Participating in the design and implementation of 3D graphics rendering.

   

Key Requirements:
We are seeking candidates with the following qualifications:

• 5+ years of professional experience in C++ development, with demonstrated success in real-world projects.
• In-depth knowledge of C++, including the Standard Template Library (STL), and familiarity with key C++ features (at least up to C++11).
• Experience working with TCP/IP and network communications is highly desirable.
• Familiarity with 3D graphics programming is a strong advantage.
• Experience in research and development (R&D) and algorithm design is a plus.
• Game development experience is a significant asset.

Hiring Process:
We value your time and make our hiring process efficient:

1. One-hour interview with a C-level executive.
2. Reference check, which includes a brief 10-minute conversation with your previous manager or colleague.

What We Offer:
We prioritize the well-being of our team members and provide a supportive work environment with plenty of room for growth:

• A remote-first position allowing for flexibility in work location.
• A flexible work schedule that accommodates your needs.
• Competitive, high-level compensation based on your experience and contributions.
• The opportunity to work on meaningful, high-impact projects.
• Support from a loyal and appreciative management team.
• A well-backed company with strong financial stability.
• Access to an array of interesting tasks and challenges, keeping your work varied and engaging.

Join our team and be a part of creating something truly special, while contributing to a project that supports a crucial cause.

About the Company

We are a growing gaming company focused on online entertainment products for international markets. The team develops and operates live gaming products with active users and an experienced operational and product background.

The company offers an opportunity to join at an early stage and contribute to building and scaling real products and internal processes in a fast-paced environment.

About the Role

We are looking for a sharp, reliable, and highly responsible Player Support Representative to join our Support function during an early growth stage.

This role is an excellent entry point into a fast-growing startup environment. It is well-suited for a student who is detail-oriented, business-minded, and comfortable taking ownership and making decisions in a live production setting.

You will work closely with the Support and Operations team and play a meaningful role in maintaining service quality, operational stability, and player trust. This is not a scripted support role. We trust people early and expect maturity, sound judgment, and accountability.

• Full-time position (Monday–Friday)
• One weekday shift may end at 2:00 AM
• Saturday shift: morning hours until approximately 2:00 PM (half working day)

Responsibilities

• Provide accurate, professional, and high-quality player support via live chat
• Act as a first line of judgment in live player interactions within defined guidelines
• Identify recurring issues, bugs, unusual patterns, or edge cases, and proactively raise clear and well-contextualized flags
• Review player activity to ensure compliance with platform rules, promotions, and policies
• Stay alert to irregular activity, operational issues, or potential risks, and escalate responsibly with attention to detail
• Learn the product, flows, and rules quickly and apply them consistently in real-time scenarios

Requirements

• Fluent English, written and spoken
• Availability for shift-based work, including evenings, nights, and weekends (remote)
• Very high attention to detail and accuracy
• Fast learner with the ability to understand complex rules, flows, and edge cases
• Strong sense of responsibility, ownership, and accountability
• Business-oriented mindset with the ability to assess situations, understand impact, and make sound decisions
• Comfortable working independently within defined guidelines
• Reliable, consistent, and able to handle ongoing responsibility over time
• No prior customer support experience is required. Mindset, sharp thinking, and reliability matter most.

Nice to Have

• Interest in online gaming
• Desire to grow and develop within the company over time

Why This Role Is Special

This role offers an opportunity to gain hands-on experience inside a live product environment. You will be exposed to real users, operational challenges, and real-time decision-making while working closely with experienced operators and team members.

It is a strong foundation for future growth into operations, risk, product, or other roles within the company.

About the Role

We're looking for a Performance Creative Strategist to shape and improve paid social advertising concepts for multiple ecommerce businesses.

Rather than producing creatives yourself, you'll focus on identifying effective messaging, customer insights, offers, and creative angles that improve acquisition results. This role is centered around strategy, research, testing, creative planning, and collaboration with production teams.

The right person enjoys analyzing what drives advertising performance and turning those findings into structured testing plans and actionable creative briefs.

Responsibilities

Creative Strategy

• Develop concepts for paid social campaigns across multiple brands.
• Define messaging, hooks, value propositions, and creative frameworks.
• Plan structured testing initiatives and maintain a roadmap of new experiments.
• Generate fresh ideas using campaign results and customer insights.
• Continuously expand the testing pipeline.

Market & Customer Research

• Review competitor advertising across Meta, TikTok, and other channels.
• Track creative trends and emerging opportunities.
• Research customer motivations, objections, and purchasing behavior.
• Identify recurring patterns behind high-performing campaigns.

Creative Briefing

• Prepare clear creative briefs for designers, editors, and content creators.
• Define campaign objectives, messaging direction, and creative structure.
• Provide strategic guidance during production.
• Review completed creatives and recommend improvements.

Performance Optimization

• Evaluate campaign and creative performance.
• Convert performance insights into future testing ideas.
• Maintain documentation of learnings and best practices.
• Partner closely with paid media specialists and growth teams.
• Improve internal creative testing processes over time.

Requirements

• 3+ years in creative strategy within ecommerce or performance marketing.
• Strong understanding of direct response marketing principles.
• Experience planning structured creative testing.
• Experience preparing briefs for creative production teams.
• Strong analytical and strategic thinking skills.
• Hands-on experience with Meta advertising.
• Experience collaborating with media buying teams.
• Ability to support several brands simultaneously.
• Experience in fast-paced creative testing environments.
• Understanding of why certain creatives outperform others.
• Strong knowledge of customer psychology, messaging, hooks, and offer development.
• Excellent written and spoken English.

Nice to Have

• Agency background.
• Experience leading or mentoring creative professionals.
• Exposure to high-budget ecommerce advertising accounts.
• Experience with DTC consumer brands.
• Familiarity with advanced performance marketing and creative testing methodologies.

About the Role

We're looking for a Graphic Designer to create high-performing static ad creatives for paid social campaigns across several ecommerce brands.

The role focuses on producing a large volume of advertising assets for acquisition campaigns while maintaining quality, consistency, and conversion-oriented design principles. Success is measured by creative output, speed of execution, and contribution to ongoing testing initiatives rather than traditional brand design.

Responsibilities

Creative Production

• Design static ads for Meta, Instagram, TikTok, and other paid acquisition platforms.
• Produce creatives based on concepts developed by strategists and creative leads.
• Create multiple design variations to support testing initiatives.
• Ensure visual consistency across campaigns and brands.

Testing Support

• Adapt designs for different hooks, offers, messaging, and layouts.
• Update creatives using insights from campaign performance.
• Support continuous high-volume creative experimentation.
• Maintain organized creative asset libraries.

Collaboration

• Work alongside creative strategists, editors, and other team members.
• Manage several creative requests in parallel.
• Keep design files and internal systems well organized.
• Deliver assets according to agreed timelines.

Requirements

• 3+ years of professional graphic design experience.
• Experience creating creatives for paid social advertising.
• Background working with ecommerce or performance marketing companies.
• Experience with direct response advertising.
• Strong understanding of design hierarchy and conversion-focused visual communication.
• Familiarity with Meta creative best practices.
• Experience supporting creative testing workflows.
• Ability to work efficiently without compromising quality.
• Proficiency with professional design software.
• Comfortable managing multiple projects simultaneously.
• Strong organizational skills and attention to detail.

Nice to Have

• Agency or multi-brand experience.
• Experience collaborating with creative strategists.
• Experience designing assets for UGC or creator-led campaigns.
• Basic understanding of creative performance metrics and reporting.

We’re looking for a strong UI/UX Designer to join our team and help us create a simple, intuitive, and high-quality EV charging experience for users around the world.
You’ll work closely with Product Manager, developers, QA, and stakeholders to design real product solutions - from user flows and wireframes to polished UI and design system improvements. We’re looking for someone who can not only create visually strong designs, but also deeply understand user needs, product goals, and business impact.

RESPONSIBILITIES
 

• Design user-friendly interfaces for web and mobile products
• Create user flows, wireframes, prototypes, and high-fidelity mockups
• Improve existing product features based on user needs, analytics, and business goals
• Work closely with Product Manager, developers, and QA during the full product development cycle
• Support and improve the design system to ensure consistency across the product
• Analyze user behavior and suggest improvements to increase usability and engagement
• Prepare clear design documentation for development teams
• Participate in product discussions and help shape better user experiences
  
  REQUIREMENTS
   
• 3+ years of experience as a UI/UX Designer, or similar role
• Strong portfolio with real product cases, preferably mobile and web applications
• Deep understanding of UX principles, usability, accessibility, and user-centered design
• Strong skills in Figma
• Ability to create clean, modern, and consistent UI
• Experience working with design systems and reusable components
• Understanding of product logic, user flows, edge cases, and business requirements
• Ability to communicate design decisions clearly
• Experience working closely with developers and product teams
• Attention to detail and strong ownership of design quality
• English level - B2

NICE TO HAVE
 

• Experience with B2C or SaaS products
• Experience designing mobile applications
• Understanding of EV charging, mobility, maps, booking, payments, or marketplace products
• Basic understanding of analytics tools and user behavior metrics
• Experience with UX research, interviews, or usability testing
• Motion design or micro-interaction skills
• Experience with Claude Design

WHAT WE OFFER
 

• An opportunity to influence the design and user experience of an innovative global product
• A real product with users in different countries and markets
• A friendly team of professionals who value quality, ownership, and collaboration
• Competitive salary
• Flexible work schedule with remote options
• Opportunities for learning, growth, and professional development
• Space to bring your ideas, challenge existing solutions, and improve the product

US Company is searching for a couple of Senior Delivery Managers (Agile Delivery Leads) to join a complex, enterprise-level project focused on building sophisticated Agentic Systems and Adaptive RAG engines capable of autonomous research to solve complex, real-world problems. This is an exciting opportunity to work with cutting-edge technologies in a distributed international team. Full-time, official contract, remote work, and flexible schedule. For candidates located in Poland only.

Brief project description:

• The product is SaaS, which allows multiple functions for sustainability & operational risk management.

Responsibilities:

• Lead delivery across multiple Agile squads, ensuring alignment, transparency, and predictable execution.
• Drive cross-team coordination and facilitate collaboration between engineering, product, architecture, and leadership.
• Identify delivery risks, dependencies, and bottlenecks, proactively driving them to resolution.
• Manage stakeholder expectations and communicate delivery progress, risks, and mitigation plans.
• Handle conflicts constructively across teams and stakeholders, facilitating alignment and timely decision-making.
• Foster a strong delivery culture with clear ownership, accountability, and focus on business outcomes.
• Drive a sense of urgency around project execution while maintaining sustainable delivery practices.
• Coach teams and leaders on effective Agile ways of working that improve delivery rather than focusing solely on Scrum ceremonies.
• Facilitate planning, dependency management, release coordination, and major cross-functional initiatives.
• Support Product Owners and Engineering Managers in prioritization, planning, and execution.
• Promote continuous improvement by identifying systemic issues and implementing practical process enhancements.
• Escalate organizational impediments when necessary and ensure blockers are resolved efficiently.
• Facilitate key delivery discussions, workshops, retrospectives, and alignment sessions where they create business value.
• Build trusted relationships across squads and leadership while fostering transparency and collaboration.

Required skills (must have):

• 7+ years of experience as a Delivery Manager, Agile Delivery Lead, or similar leadership role within enterprise software development.
• Proven experience coordinating multiple Agile teams in complex enterprise environments.
• Strong leadership skills with the ability to influence without direct authority.
• Excellent conflict resolution, stakeholder management, negotiation, and communication skills.
• Demonstrated ability to drive delivery, manage dependencies, and maintain alignment across multiple teams.
• Experience working closely with Engineering Managers, Product Managers, Architects, and senior leadership.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.) with a pragmatic, delivery-oriented mindset.
• Experience facilitating planning sessions, delivery reviews, risk management, and cross-team coordination.
• Excellent spoken and written English.
• Following EU business hours with readiness to cover evening hours for Canada-based teams.

Would be considered as a plus:

• Experience with enterprise SaaS products.
• Project Management and/or Program Management experience.
• Agile certifications (PSM, CSM, SAFe, etc.).
• Experience working with distributed international teams.
• Knowledge of AI/ML or GenAI projects.

Work conditions:

• 100% remote work. Poland only.
• Full-time (40 hours per week).
• Official contract: salary, sick-leave days, holidays, vacations.
• Flexible schedule, adopted to EU business hours.

Interviewing / Hiring process:

• Step 1 - preliminary interview (main questions) - 45 mins
• Step 2 - interview with Delivery Leader / Engineering Leader - 45-60 mins
• Step 3 (optional) - interview with Head of Agile Masters / Principal Engineer - 30-45 mins

Salary: $1000/month on trial → $1000 + bonuses

Location: Remote (Time zone: Florida, USA)

Languages: Russian + English (C1 level required)

We are a U.S.-based real estate investment company focused on residential fix-and-flip projects in Florida.

We are currently looking for a responsible and organized business assistant to help with coordinating the projects and transactions and support our operations remotely.

🔧 Key Responsibilities:

- Creating and managing tasks in ClickUp CRM

- Assigning these tasks and following up

- Coordinating property renovations projects

- Coordinating real estate transactions from contract to closing

- Communication with Title Companies, Lenders, and Insurance Agents

- Scheduling and managing inspections (4PT, Wind Mitigation), and scheduling appraisals

- Finding and communicating with contractors and handymen

- Placing and managing orders on Home Depot and Amazon

- Activating and managing utilities for properties

- Keeping records of purchases, invoices, and receipts

- Other tasks assigned by the manager

✅ Requirements:

- Experience in real estate, coordination, or project management (preferred)

- Fluent Russian + English (C1 level minimum)

- Organized, responsible, and good at following up

- Ability to work according to Florida time zone (EST)

- Familiarity with Google Workspace (Docs, Sheets), CRM systems, VPN, messengers, and task managers

- Strong attention to detail and proactive communication

- Being able to get the things across the line

💼 We Offer:

- Remote, full-time position

- Friendly and result-driven team

- Salary: $1000/month during the trial period (1-2 months)

- After trial: $1000/month base + performance bonuses

- Will provide stable workload and looking for a long-term relationship

📩 How to Apply:

Please send your CV

Description:

100PitchDecks is a strategic design and storytelling agency working with international startups, technology companies, founders, and growing businesses.

We help clients turn complex ideas into clear, polished, and investor-ready visuals. Our work is not limited to pitch decks - we also create brand assets, logos, websites, landing pages, presentation templates, marketing visuals, and other design materials for startups and tech companies.

We are looking for a Junior / Middle Graphic & Web Designer who has a strong visual taste, attention to detail, and a desire to grow inside a creative team.

This role is a good fit for someone who wants to work with international clients, startup products, modern visual systems, and business content that needs to look clear, confident, and professional.

What We’re Looking For

Strong portfolio or examples of design work
Good visual taste and understanding of modern design trends
Understanding of typography, composition, spacing, color, and layout
Ability to make information easy to read and visually clear
Attention to detail and consistency
Experience with Figma
Presentation software experience (Keynote, PowerPoint, or Google Slides)
Basic English level to understand business context and client materials
Willingness to learn, improve, and work in a strong creative team

What You’ll Work On

Pitch decks and investor presentations
Brand assets and visual identity elements
Web design - landing pages, websites, sections

Nice to Have
Experience with data visualization - charts, metrics, tables
Experience with startup or tech-related projects
Understanding of business content and storytelling
Basic knowledge of website structure

Collaboration Format

Full-time or part-time - to be discussed
Remote collaboration
Growth inside a small creative team

About You

You don’t need to know everything from day one. What matters most to us is your taste, attention to detail, responsibility, curiosity, and ability to improve quickly.

We are looking for a designer who wants to grow, learn from feedback, and create clean, thoughtful, high-quality visuals together with the team.

From merchant agreements to acquiring negotiations, from payment provider partnerships to payout infrastructure - this is where legal expertise directly impacts payment operations and business growth.

Within our holding, we operate in high-risk industries and manage complex cross-border payment flows across Europe and Asia. Our payment infrastructure includes acquiring, alternative payment methods, and local payout solutions, working through a broad network of PSPs, banks, EMIs, aggregators, and payment providers.

We are looking for a strong Legal Counsel who can independently own the legal side of our payment operations from day one - drafting, negotiating, and managing contracts with merchants and payment partners without constant supervision.

Your Mission

The main focus of this role is to build, structure, and protect the legal framework of our payment operations - ensuring that merchant and provider relationships are legally sound, commercially practical, and aligned with the realities of high-risk payment processing.

What You Will Do

Merchant Contracts & Legal Structuring

• Draft, review, and negotiate merchant agreements and commercial payment contracts from scratch.
• Build legal frameworks for merchant onboarding, payment processing, settlements, reserves, liability allocation, and cross-border payment flows.
• Ensure agreements properly address fraud, chargebacks, disputes, reserve models, termination risks, and regional payment requirements.

Provider, Payment Infrastructure & Acquiring Agreements

• Draft, review, and negotiate agreements with PSPs, acquiring partners, banks, EMIs, card schemes, payment methods, aggregators, and payout providers.
• Support payment infrastructure expansion, payment method integrations, licensing initiatives, and new payment product launches.
• Prepare legal templates and contractual frameworks for payment services, regulated entities, and internal group operations.
• Manage legal negotiations related to acquiring infrastructure, settlement terms, reserve models, payment liabilities, and commercial arrangements.

Risk Management & Legal Support

• Identify and mitigate legal risks related to payment processing, high-risk merchants, cross-border operations, and payment products.
• Advise Business Development, Compliance, Finance, Product, and Operations teams on payment-related legal matters.
• Prepare legal opinions, support strategic projects, and ensure legal solutions balance business objectives with risk management.

Cross-Functional Collaboration

• Support merchant launches, provider integrations, and expansion into new markets.
• Coordinate with external legal advisors, consultants, regulators, and business partners where required.
• Deliver fast, practical legal support in a dynamic international environment.

Ideal Candidate Profile

Experience:

• 2-3 years of legal experience in fintech, payments, acquiring, or high-risk industries.
• Strong hands-on experience drafting merchant agreements and commercial payment contracts from scratch.
• Proven experience working with PSPs, acquirers, banks, EMIs, payment methods, card schemes, and payment providers.
• Solid background in cross-border payments, payment infrastructure, and regulated fintech environments.
• Experience with payment method integrations (Apple Pay, Google Pay, PayPal, Alipay, iDEAL, etc.) is a plus.
• Strong exposure to high-risk verticals such as iGaming, betting, forex, or crypto is a strong advantage.

Skills:

• Deep understanding of payment flows, acquiring models, payout structures, reserves, chargebacks, and liability allocation.
• Strong negotiation skills with merchants and payment providers.
• Ability to work independently and make legal decisions without constant guidance.
• Strong commercial mindset — able to balance business needs with legal protection.
• High level of ownership, speed, and attention to detail.

Languages:

• English (B2+) required.
• Additional languages are a plus.

Why Us?

• Work in one of the most complex and fast-moving payment environments.
• High-risk, cross-border, and global payment operations.
• Direct involvement in strategic merchant and provider partnerships.
• Fast decision-making processes — no corporate bureaucracy.
• Direct collaboration with leadership and key teams.
• Small, agile, and highly autonomous team.
• Full-time remote format.
• Paid vacation — 24 days.
• Competitive compensation package.

This role is for operators.

If you know how payment legal frameworks work, understand merchant and acquiring risks, and can independently build legal structures where others see complexity — we want to talk.

We are looking for a Technical Program Manager to drive end-to-end execution across process management and software programs. This role sits at the intersection of engineering, manufacturing, supply chain, sales, and legal, ensuring that what the company commits to customers is delivered on time and with predictable outcomes.

The Technical Program Manager will be responsible for leading cross-functional programs - from pre-sale validation and feasibility assessment to product development, production, and delivery. Your role will focus on execution, alignment, and risk management across the full product lifecycle.

Responsibilities

Program Execution (End-to-End Delivery):

• Owning 1–3 critical programs across hardware, software and manufacturing domains.
• Defining program scope, milestones, and timelines aligned with business goals.
• Ensuring on-time delivery from concept through production and rollout.
• Maintaining clear ownership and accountability across all workstreams.

Cross-Functional Alignment:

• Coordinating execution across: Engineering (software & hardware), manufacturing , supply chain, quality, sales and customer teams.
• Ensuring all teams operate on a unified plan and shared priorities.
• Resolving cross-team dependencies and eliminating execution gaps.

Risk & Issue Management:

• Proactively identifying program risks and bottlenecks.
• Maintaining risk registers and mitigation plans.
• Escalating critical issues and driving resolution.
• Acting as the central point for resolving execution conflicts.

PDLC & Process Ownership:

• Driving programs through all PDLC phases: discovery / feasibility, development, validation, production / release.
• Ensuring readiness for stage transitions (gate reviews).
• Maintaining key artifacts: delivery plans, risk logs, program status updates.

Execution Transparency & Reporting:

• Providing clear and objective program status (on track / at risk / delayed).
• Maintaining accurate data in execution dashboards.
• Supporting executive reviews with structured updates and insights.

Stakeholder Management:

• Managing delivery expectations with stakeholders.
• Ensuring alignment on scope, timelines, and dependencies.
• Tracking customer-side risks and blockers.

Required Skills and Experience

• 4-6+ years of experience in program management, technical project management, or product operations.
• Proven experience delivering complex products/projects.
• Strong understanding of full product lifecycle (R&D → production → delivery).
• Experience working in cross-functional environments with multiple stakeholders.
• Ability to manage ambiguity and drive execution without formal authority.
• Strong problem-solving skills and ability to operate under pressure.

The company offers

• Official employment with a competitive salary and clear, transparent terms of cooperation.
• Paid vacation (24 calendar days per year) and paid sick leave.
• Support for your professional growth — the company is actively expanding, and you’ll have the opportunity to grow together with it.
• An atmosphere of trust, open communication, and leadership - initiative is welcomed, ideas are brought to life, and the team supports your progress.

We provide ad account management services to media buyers and agencies across major advertising platforms. You'll be their main point of contact — the person who knows what's going on, responds quickly, and gets things resolved. Most of your day is chat-based. You need to know the ad ecosystem well enough to give accurate answers quickly.

Responsibilities:

• Provide prompt, effective support aligned with company standards via chat, occasional video calls when needed
• Onboard new clients, walk them through the service, set expectations, build trust from day one
• Deliver and manage ad accounts, handling appeals, monitor status and spend, handle ID reviews
• Resolve account issues, bans, unlocks, proxy errors and keep clients in the loop throughout
• Identify upsell and cross-sell opportunities, support retention of existing clients
• Track patterns in account performance and client behavior; flag insights that can improve the product or process
• Work closely with other departments

Requirements:

• Background in affiliate marketing or media buying - a must
• Understanding how Ad Accounts work from the inside
• B2+ English, written and verbal
• Comfortable working independently across shifts
• Proven ability to take initiative and resolve issues

We Offer:

• Remote work from anywhere
• Unlimited paid vacation days
• 5-day week with weekend shifts (Sat or Sun)
• Working hours: 10:00-19:00 or 11:00-20:00 (Kyiv time)
• 10 paid sick days
• English classes
• Take part in conferences worldwide

About Us

At True Path Leads , we're building the next generation of performance marketing infrastructure. Our proprietary lead management platform operates at scale, processing millions of pings and leads in real time. We are expanding rapidly and looking for a highly capable Senior Backend Engineer to help design, build, and scale our core lead processing engine and supporting services.

Tech Stack

Python 3 (FastAPI) · SQL (MySQL, ClickHouse) · Kafka · AWS (EKS)

What You'll Do

• Design, build, and scale a high-load, mission-critical lead processing system in Python.
• Own architecture and implementation of backend services and APIs following Clean Architecture and SOLID principles.
• Develop real-time data pipelines using Kafka and high-performance databases (PerconaDB, ClickHouse).
• Optimize system performance, latency, and throughput under heavy load.
• Collaborate with product, engineering, and leadership to define and deliver features.
• Deploy, operate, and monitor services in AWS (EKS) using modern DevOps practices.
• Contribute to system reliability, observability, and fault tolerance.

What We're Looking For

• 10+ years of backend development experience (Python preferred).
• Proven experience building and scaling high-load / distributed systems.
• Strong SQL expertise (MySQL, ClickHouse) — query optimization, indexing, data modeling.
• Solid understanding of Kafka and event-driven architectures.
• Experience designing and maintaining REST APIs and asynchronous systems.
• Deep understanding of concurrency, networking, and performance bottlenecks.
• Hands-on experience with AWS (EKS, S3, Lambda, networking, etc.).
• Experience with observability: metrics, logging, tracing (Prometheus, VictoriaMetrics, etc.).
• Ability to take ownership and drive technical decisions.

Nice to Have

• Experience in performance marketing, lead generation, or affiliate platforms.
• Experience with real-time bidding systems or ad-tech.
• Familiarity with Kubernetes internals and production-grade deployments.

What You'll Get

• Fully remote position with flexible working hours.
• High ownership and direct impact on architecture and product direction.
• Work on systems operating at significant scale.
• Fast-paced startup environment with experienced leadership.
• Competitive compensation based on experience and skill set.
• Clear growth path toward Team Lead or Software Architect roles.