Jobs at Djinni

Product: Entie — Relationship Copilot
Website: https://entie.app

Location: Remote 

Type: Unpaid Internship (Part-Time)(3-month trial with performance-based hire)
 

About the Project

At Entie, we are building an AI-powered Relationship Copilot. We don’t just build apps; we help people navigate the most complex part of their lives - relationships. This requires a level of precision that most "standard" apps don't need. We are looking for a QA intern who is ready to take full ownership of quality from day one.
 

Who We Are Looking For

We don’t care about your certificates or how many hours of YouTube tutorials you’ve watched. We care about your brain. We need someone who can break things, find patterns in chaos, and communicate clearly.
 

This is for you if:

• You are a "natural" bug hunter. You notice typos, broken layouts, and logical flaws everywhere you go.
• You understand that QA is not just "clicking buttons," but protecting the user experience.
• You are ready to work in a high-speed startup environment where things change daily.
• You want real experience on a production-ready AI product, not a "todo list" homework project.
   

Requirements (Non-negotiable):

• English: Upper-Intermediate (B2) or higher. You must be able to write clear, professional bug reports and documentation in English.
• Strong Foundation: You know the difference between Severity and Priority, you understand BVA and Equivalence Partitioning, and you know how to use Chrome DevTools.
• Attention to Detail.
• Self-Starter: We will mentor you, but we won't babysit you. You must be able to Google the "how-to" and come to us with solutions, not just problems.
   

What You’ll Do:

• Perform functional, regression, and UI/UX testing for the Entie app.
• Create and maintain clear, concise bug reports and test cases.
• Collaborate directly with the development team to ensure fixes are implemented correctly.
• Participate in product discussions to improve logic and user flow.
   

The Deal:

• Duration: 3 months.
• Compensation: This is an unpaid internship.
• The Reward: If you prove your worth, show growth, and become indispensable to the team, we will offer you a paid position at the end of the 3-month period.
• References: We provide high-quality professional references for those who complete the internship.
   

How to Apply:

To apply, you must complete our Assessment Form here: https://forms.gle/CRTpL3gLCRH1YHxQA
 

Applications without a completed form will be ignored.

socket.agency is an AI software agency. We design and ship AI-powered products using FastAPI/Django services, Postgres, React.js/Next.js, event-driven systems, LLM integrations, and automation. Small team, high ownership, real engineering culture.

What you'll do:

— Design and build backend services end-to-end (API design, database schema, background processing, third-party integrations) and own them from first commit to production.

— Work across microservices and event-driven flows: async workers, webhooks, retries/idempotency, message queues.

— Integrate LLMs (OpenAI / Anthropic APIs) and build AI-powered features and automation.

— Ship with Docker + CI/CD; keep reliability, testing, and clean service boundaries first-class.

— Work directly with the founder on technical direction — your decisions carry weight.

Our stack:

Python (async/asyncio), FastAPI, Django/DRF, PostgreSQL, SQLAlchemy, Celery/RabbitMQ, Redis, Docker, CI/CD.

You'll fit if you:

— Have 5+ years of production Python and have owned backends solo.

— Think in terms of reliability, idempotency, and maintainable architecture, not just making it work.

— Are comfortable with ambiguity and moving fast without breaking production.

We’re not looking for someone to “just send campaigns.” We’re looking for a Retention Manager who truly understands how an online casino works from the inside — from bonus mechanics to player psychology and bottom-line impact.

If you speak the language of numbers, know how to move KPIs, and have real experience managing player lifecycles in Tier 1–2 markets — let’s talk.

Your responsibilities will include:
 

• Plan, launch, and optimize personalized retention campaigns across the full player lifecycle: welcome, reactivation, churn-prevention, VIP retention;
• Build smart player segmentation models based on behavior (FTD patterns, frequency, average bet, risk levels, etc.);
• Partner with analysts to dive into key metrics: LTV, ARPU, FTD-to-deposit ratio, retention rates, churn, GGR;
• Develop and refine bonus strategy — including FS, cashback, deposit/non-deposit promos, VIP levels — in line with geo/license limits;
• Run multichannel campaigns (email, push, in-app, more) with A/B testing and content variants;
• Work closely with VIP, Product, and Support teams to hit retention and PnL goals;
• Monitor the effectiveness of promo tools (jackpots, quests, tournaments), and push new mechanics with the Product team;
• Adapt retention strategy for Tier 1 and Tier 2 markets based on actual performance, not assumptions.

What we expect from you:

• 3+ years in retention or CRM inside an online casino team;
• Deep understanding of casino business model, bonus mechanics, and key verticals (slots, live, crash, tables);
• Data-savvy: confident in Excel/Google Sheets, Looker, Power BI, Tableau, or similar tools;
• You can forecast based on behavioral data and past campaign performance;
• Hands-on experience with ESP/CRM platforms like Optimove, Smartico, Braze, Salesforce, Customer.io, etc;
• Strong track record with reactivation flows and tiered retention strategies.

What We Offer:

• Work from anywhere: full remote flexibility or the option to work from our office;
• Flexible working hours so you can stay productive while maintaining work-life balance;
• Growth opportunities: as we scale, you’ll have space to develop your career and grow into a strategic leadership role;

If this sounds like you — we’d love to see your CV!
We value initiative, support bold ideas, and believe in working as a team.

Outbound Calls Apps Acquisition Lead Generation

Remote, Part-Time

WHO ARE WE? 

At Rounds, we believe in harnessing the power of cutting-edge technology to drive business success. Our transformative, machine-learning technology identifies and optimizes mobile assets, while our team of experts, with their unparalleled human capital and business acumen, provides the strategic direction and support to turn mobile assets into profitable businesses. Together, we are revolutionizing the mobile industry. You can find out more info about us here: www.rounds.com.

THE ROLE

As a lead generation specialist within our acquisitions team, your role goes beyond more research and initial contact with potential app sellers by outbound calling. You'll be the primary point of contact, responsible for guiding and supporting app owners throughout the entire acquisition process. Besides identifying and initiating discussions with app sellers, your duties involve also fostering relationships, persuading sellers to consider acquisition, and negotiating app prices to ensure mutually beneficial deals. 
 

WHAT ARE WE LOOKING FOR?

Must-have:

• Proven experience in Cold Calling and Outbound Outreach (B2B / Lead Generation)
• Ability to answer promptly and accurately the queries of both app sellers and internal teams, and to represent the company in a professional way
• Experience working with the Google Workspace tools (documents/spreadsheets)
• Ability to handle confidential and sensitive data (such as payments)
• Extremely detail-oriented and able to adhere to deadlines
• Fluent communication skills in both written and verbal English

Nice to have:

• 1+ years of sales/lead generation experience
• Experience working with CRM platforms such as Hubspot 

INTERESTED?

Our recruitment process consists of the following steps: 

• HR interview: 30 min.
• Take-home challenge (~1-2 hours of work)
• Final interview with the acquisitions team manager

Interested? Get in touch, we’d love to hear from you! 

We're hiring on behalf of a fast-growing wellness and lifestyle brand that's building something much bigger than a supplement company.

The founders believe the product is only one part of the business. Their long-term vision is to create a community where ambitious entrepreneurs, founders, creators, and high performers come to learn, connect, and build meaningful relationships.
 

We're looking for the person who will help build that community from the ground up.

This isn't a moderation role.

This isn't a traditional social media job.

It's an opportunity to shape the culture of a community before it exists.
 

What You'll Do

• Build and grow an engaged community of entrepreneurs, founders, and ambitious professionals.
• Create conversations that people genuinely want to join.
• Develop recurring community rituals, discussions, challenges, AMAs, and events that keep members coming back.
• Become one of the recognizable voices of the brand across social media, community platforms, comments, and DMs.
• Turn followers into active community members and active members into advocates.
• Build relationships with creators, founders, and community members.
• Work closely with the founders to understand what the community needs and where it should evolve.
• Capture patterns, recurring questions, and insights from the community and turn them into recommendations for content, product, and marketing.
• Help shape the overall community strategy as the company grows.
• Publish content across social channels and actively participate in conversations around entrepreneurship, health, and performance.
   

What We're Looking For

We're looking for someone who naturally brings people together.

Someone who starts conversations instead of waiting for them.

Someone who creates momentum without being asked.

Ideally, you:

• Have experience building or growing communities, online or offline.
• Are genuinely interested in entrepreneurship, personal growth, health, and performance.
• Feel comfortable engaging with founders and business owners as a peer.
• Have excellent written and verbal communication skills.
• Know how to build trust and meaningful relationships online.
• Think in systems and can turn community feedback into actionable insights.
• Are proactive, independent, and comfortable working in a fast-moving startup.
• Are comfortable representing the brand publicly and appearing on camera when needed.
   

Nice to Have

• Experience building founder, creator, startup, or membership communities.
• Experience working with creator partnerships or ambassador programs.
• Experience in wellness, lifestyle, consumer brands, or startups.
• Experience running community events, masterminds, workshops, or online groups.
• Strong understanding of Instagram, TikTok, LinkedIn, X, Discord, Circle, Slack, or similar community platforms.
   

What We Offer

• Competitive compensation.
• Fully remote work.
• High ownership and autonomy.
• Direct collaboration with experienced founders.
• The opportunity to build a community from day one and have a visible impact on the company's growth.
   

If you enjoy creating spaces where ambitious people genuinely want to spend time – and you're excited by the idea of building something from scratch – we'd love to hear from you.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Antifraud Analyst to join our team!

Requirements:

- Experience in security, anti-fraud management – from 1+ years;
– Knowledge of the specifics of traffic acquisition (understanding the process), KYC, payment systems;
– Experience with analytical tools and dashboards
– Experience working with anti-fraud systems (e.g., monitoring, suspicious transactions);
– Ability to identify fake accounts, bonus abuse, and money laundering schemes;
– Knowledge in combating multi-accounting, bot attacks, and card fraud

Will be plus

- English (not necessary at the moment as there is no interaction with English-speaking regions)

- Experience in support

Responsibilities:

- Monitoring transactions and accounts: Analysis of financial transactions for liability purposes (fraud, multi-accounting, money laundering, bonus hunting, etc.);
– Use anti-fraud systems to detect anomalies, such as bonus manipulation, fake bets, or fraudulent identification data;
– Preparation of reports and analysis of data on identified risks and incidents
– Analysis of bonus offers

What are the conditions and bonuses?

- An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

- Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

- Laptop & all necessary equipment for work according to the ecosystem standards;

- Paid vacations, personal events days, days off;

- Paid sick leave;

- Medical insurance;

- Referral program enjoy cooperation with your colleagues and get the bonus;

- Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

- Free internal English courses;

- Sport benefit;

- Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

- Company events, team buildings. 

From payment partnerships to market launches, from merchant onboarding to local payment infrastructure - this is where fintech expansion becomes real business.

Within our holding, we are launching a new payment company focused on high-risk industries and cross-border payments.

Our next strategic focus is entering a new regional market (Indonesia / India / Bangladesh), and we are looking for a Business Development Manager who can build this direction from the ground up.

Your Mission

The main focus of this role is building and operating our own local payment infrastructure in Asia — establishing the right local partnerships, creating operational connections, and building a reliable payment network from scratch.

What You Will Do

Local Infrastructure & Partnerships

• Build the local payment infrastructure from scratch within the selected market.
• Establish and manage relationships with local PSPs, banks, EMIs, aggregators, and payment providers.
• Create operational connections and partner networks required for stable payment processing.
• Research and analyze the local payment ecosystem, banking infrastructure, and alternative payment methods.
• Evaluate payment solutions suitable for merchant needs in the target region.
• Build long-term strategic relationships with payment partners.

Merchant Launch & Infrastructure Setup

• Coordinate the launch of new merchant projects and payment flows.
• Support merchant onboarding with acquiring partners and payment providers.
• Prepare companies and merchant infrastructure for onboarding.
• Coordinate setup of payment gateways, merchant accounts, settlements, and operational flows.
• Ensure merchants are connected to reliable local payment rails.

Project Coordination

• Manage end-to-end launch processes and timelines.
• Coordinate internal teams including Legal, Compliance, Finance, Product, and Operations.
• Work with external contractors, local consultants, and regional service providers where needed.
• Ensure smooth execution of market launch and infrastructure setup.

Business Development

• Identify business opportunities and potential merchant verticals in the target market.
• Support expansion and scaling of payment operations.
• Monitor local market trends, infrastructure changes, and partnership opportunities.

Ideal Candidate Profile

Experience:

• 5+ years in fintech / payments / PSP / acquiring / igaming.
• Proven experience launching payment products or entering new markets.
• Strong APAC market knowledge (Indonesia / India / Bangladesh highly preferred).

Background:

• Experience with high-risk verticals (iGaming, betting, forex, crypto, gambling) is a strong advantage.
• Existing network of payment providers, local banks, and infrastructure partners in the region.

Skills:

• Strong business development and partnership-building skills.
• Excellent project coordination and operational mindset.
• Ability to manage multiple stakeholders and deadlines.
• Detail-oriented and highly organized.

Languages:

• English (B2+) required.
• Additional local market languages are a plus.

Why Us?

• Build from scratch — own the launch of a new market.
• Fast decision-making processes — no corporate bureaucracy.
• Direct collaboration with leadership and key teams.
• Small and agile team.
• International fintech and payment environment.
• Full-time format (remote)
• High level of ownership and autonomy.
• Paid vacation - 24 days.
• Competitive compensation package.

This role is for builders.

If you know how payments work in Asia and can launch infrastructure where others see complexity — we want to talk.

Type: Long-term contract / ongoing 
Load: ~6–8 hours/day (near full-time) 
Location: Remote - must be based in Poland, Hungary, or Spain
Hiring process: One interview
Team size: You will be working mostly solo

About the role

We're looking for a solid junior-to-mid Salesforce developer. This is not a short project - it's steady, long-term work with a consistent load. Most months you'll be working close to full-time, with the exact hours flexing between 6 and 8 per day depending on demand.

The work is split across two departments, and understanding this split matters:

• Primary department (~6 hours/day): Your main home base. Steady, predictable work here forms the core of your day.
• Secondary department (variable, ~2–3 hours/day): Lighter and less predictable. Some days it needs a few hours of your time, some days more, and some days nothing at all.
  
  What we're looking for:
• Real, demonstrable Salesforce development experience (strong junior to mid level)
• Hands-on experience with CPQ tooling (Salesforce CPQ or a comparable configure-price-quote platform)
• Comfort with core Salesforce development: Apex, Lightning Web Components (LWC), Flows, and standard configuration
• Ability to work independently and manage a variable daily load across two workstreams
• Reliable, communicative, and comfortable in an ongoing remote setup
• Based in Poland, Hungary, or Spain

• Working English

  
  Nice to have

• Salesforce certifications
• Experience integrating Salesforce with external tools and APIs

• Prior experience supporting multiple departments or stakeholders at once

   

  Why this role

• Long-term stability — ongoing work, not a one-off gig
• Near full-time load without a rigid clock — hours flex sensibly with demand
• Fast hiring — a single interview, no drawn-out multi-stage process

About Younet
 

Younet is an innovative AI platform that empowers businesses to integrate artificial intelligence, automate intellectual work, and enhance workplace efficiency. Our platform allows users to utilize AI agents, add proprietary knowledge and create agentic processes — transforming how business handle sales, marketing, customer support, legal tasks, and more.
 

Role Overview

We are looking for a driven Lead Generation Manager to identify and engage B2B prospects, introduce Younet's AI-powered solutions, and generate qualified leads for our Account Management team. You will be at the forefront of our growth strategy, connecting with decision-makers and demonstrating how Younet can revolutionize their business processes.
 

Responsibilities

• Prospecting & Lead Generation: Research and identify target companies and key decision makers (Operations, IT, Marketing, Sales, HR leaders) who can benefit from AI-driven process automation.
• Outreach & Engagement: Initiate contact via email, LinkedIn, calls, and other channels to introduce Younet's platform and value proposition.
• Qualifying Leads: Assess prospect needs, pain points, and readiness to adopt AI solutions.
• Handoff to Account Management: Transfer qualified leads to Account Managers with detailed notes and context for seamless continuation of the sales cycle.
• Pipeline Management: Maintain accurate records, track outreach activities, and report on key metrics.
• Market Intelligence: Stay informed about industry trends, competitor offerings, and emerging opportunities in AI and automation.
• Collaborate Cross-Functionally: Work closely with Marketing and Sales teams to refine messaging, campaigns, and outreach strategies.

Requirements

• Experience: 2+ years in lead generation, or sales (SaaS/Tech preferred).
• Communication Skills: Excellent written and verbal communication; ability to articulate complex AI solutions in simple terms.
• Tech-Savvy: Familiarity with AI, automation tools.
• Self-Starter: Proactive, goal-oriented, and comfortable working independently in a fast-paced environment.
• Research Skills: Strong ability to identify and qualify prospects through various channels.
• Team Player: Collaborative mindset with a focus on supporting the broader sales team's success.

Join Younet and help businesses utilize agentic AI!

We are Alba Talent (albatalent.io). We run cold calling, cold email, and LinkedIn outreach for B2B clients. We have never run Meta or Facebook ads before. This is a real, from-zero build, and you would own it end to end. If it works, it becomes one of our main lead channels, and your role and budget grow with your results.

Your daily tasks:

1. Set up our first Meta Ads account and pixel.

2. Build our first audiences and campaigns from scratch.

3. Test, optimize, and report results every week.

4. Manage budget carefully and report real numbers: cost per lead, results, spend.

What we need from you:

- Real experience building a Meta Ads account from zero, not just optimizing an account someone else built. You can explain your real starting budget and real cost-per-lead from a self-built account.

- Comfortable working with a new brand with no ad history.

Pay: $6-10 per hour to start. The strongest applications start at the top of that range. This is a 30-day paid trial. After 30 days, if you meet the goals below, pay moves to $9-12 per hour.

What gets you to $9-12 per hour:

A clean 30-day trial. This means: get your first campaign live within 2 weeks. Hit the cost-per-lead target we agree on together before you start. Send clean weekly reports, every week. Do this and your pay goes up.

How to apply:

Start your message with the word TRIDENT. This shows me you read the whole post.

Then answer two questions:

1. Tell us about a Meta Ads account you built completely from scratch. What was your real starting budget, and what was your real cost-per-lead?

2. How do you approach the first 30 days of a brand-new ad account with no data yet?

We are Alba Talent (albatalent.io), a UK company. We already write about 15 video scripts every week using AI, and that number goes up as we add more clients. What is missing is someone to own production: turning scripts into real, edited video, every week, on a steady schedule. This is ongoing work, not a one-time project.

Your daily tasks:

1. Take a script and turn it into a short video for TikTok, Reels, and Shorts.

2. Add hooks, captions, and simple effects.

3. Deliver videos on time, about 15 per week to start.

4. Follow simple feedback and make fast changes.

What we need from you:

- Real, professional short-form editing experience with a track record you can show. We want someone who already works at this level, not someone learning.

- You can use CapCut, Premiere Pro, or similar tools.

- You can turn around videos fast, ideally in 1-2 hours each.

- A real portfolio you can show us.

Pay: $5-7 per hour to start. The strongest applications start at the top of that range. This is a 30-day paid trial. After 30 days, if you meet the goals below, pay moves to $7-8 per hour.

What gets you to $7-8 per hour:

A clean 30-day trial. This means: deliver 15 or more videos every week, on time. Average turnaround under 2 hours per video. Videos meet our style, with few revisions needed. Do this and your pay goes up.

How to apply:

Start your message with the word PHOENIX. This shows me you read the whole post.

Then answer two questions:

1. Share a link to your portfolio or past videos.

2. How many videos can you edit per week, and how long does one video take you?

We are Alba Talent (albatalent.io) and CyberstarIT. We run outbound (cold calling, cold email, LinkedIn) for B2B clients in the US and UK. We also grow our own SEO and content. This is a real job to own, not a small task list. As we grow and add more clients, this job grows too.

We run an automated AI SEO system. It does keyword research, publishes AI-written articles every day, and tracks rankings.

We need someone to do the manual growth work our system cannot do.

Your daily tasks:

1. Submit our business to online directories. We have 15 directories ready. None are submitted yet.

2. Find journalists asking for expert quotes (HARO-style). Answer them to get real backlinks.

3. Set up and improve our Google Business Profile.

4. Build real backlinks. Right now we have zero external backlinks.

5. Check AI-written articles before they go live. Look for wrong facts, weak claims, and bad tone. You do not write new articles, only check them.

What we need from you:

- 2+ years of real, hands-on off-page SEO experience. You can show real results. We want someone already working at a professional level, not someone still learning.

- Real experience with link building, directory submissions, and outreach for backlinks.

- Comfortable checking AI-written content for mistakes.

- Strong written English for outreach emails.

- Basic knowledge of SEO tools (Ahrefs, Semrush, or similar) is a plus.

Pay: $6-9 per hour to start. The strongest applications start at the top of that range. This is a 30-day paid trial. After 30 days, if you meet the goals below, pay moves to $8-10 per hour.

What gets you to $8-10 per hour:

A clean 30-day trial. This means: submit at least 5 of our 15 ready directories. Send at least 5 HARO-style pitches, with at least 1 real backlink landed. Set up our Google Business Profile. Catch all factual errors in AI-written articles before they go live. Send weekly reports on time, every week. Do this and your pay goes up.

How to apply:

Start your message with the word ATLAS. This shows me you read the whole post.

Then answer two questions:

1. Give one real backlink or directory listing you got for a client. How did you get it?

2. How would you check an AI-written article before it goes live? What do you check, and in what order?

Our company is a fast-growing IT company specializing in Web and mobile development. We are looking for a Junior Manual QA Engineer to join our team and help ensure quality and performance. This is a great opportunity for someone who is passionate about software testing and eager to grow in the QA field.

Requirements:

• 1+ year of experience;
• IT sourcing techniques knowledge and skills;
• Strong knowledge and understanding of IT roles, technologies, and industry trends;
• Good English-speaking and writing capabilities, from Intermediate level;
• Professionalism, organization, and project management skills;
• Good knowledge of testing and methodologies, etc.;

 LANGUAGE SERVICE COMPANY BASED IN NEW YORK 

Language Service Company — New York Interpretation and translation services for medical, court, school, and general clients 

Job Description: Team Coordinator/Multilingual Interpreter Scheduled & Last-Minute Track  |  On-Demand Track Position Title Team Coordinator/Multilingual Interpreter Department Operations Reports To Operations Manager (with dotted-line accountability to the CEO) Employment Type Full-Time Work Schedule Monday - Friday, core business hours, with rotating coverage for urgent/last-minute requests as needed Work Location Fully Remote Introductory Period 90 days from date of hire, with an additional 90-day probationary extension as needed (total probationary period of 6 months) 

Compensation Position Summary $400 per month (approximately $2.50/hour based on a 40-hour week, Monday - Friday) The Team Coordinator is a core operational role at the Company, responsible for coordinating interpreter assignments, supporting client and interpreter communication, and maintaining the accuracy and integrity of scheduling systems. 

This position is organized around two coordination tracks: Scheduled & Last-Minute assignments and On-Demand requests. The Team Coordinator ensures that every assignment is filled, documented, and completed to the Company's standards, and serves as a key point of contact between interpreters, clients, and internal leadership. Essential Responsibilities Assignment Coordination (Scheduled & Last-Minute Track) • Receive, review, and process scheduled interpreting requests through Boostlingo and related platforms, following mandatory approval procedures before creating or canceling assignments. • Match qualified interpreters to assignments based on language, certification tier (MWANZO, SANAA, UJUZI, UONGOZI), specialty, and client requirements. • Manage last-minute and urgent coverage requests, escalating unresolved gaps according to the REACT Protocol. • Confirm interpreter availability, send assignment confirmations, and follow up on outstanding responses. • Apply the 72-hour cancellation policy and document all cancellations and rescheduling accurately. On-Demand Coordination • Monitor and respond to on-demand interpreting requests in real time, prioritizing rapid turnaround for emergency and urgent coverage. • Maintain up-to-date interpreter availability records to support fast matching for on-demand needs. • Track fill rates and follow-up requirements for on-demand assignments and flag recurring coverage gaps. Documentation & Systems • Maintain accurate records in Trello following the Company's naming conventions and note requirements. • Update CSDA records and scheduling trackers for each assignment, including per-language tracking during highvolume periods such as Regents exam season. 

Language Service Company — New York • Ensure all interpreter conduct standards are met, including first-person interpretation, camera requirements, and the 15-30 minute early connection policy. Communication & Client Support • Respond to client and interpreter inquiries within the Company's communication standards, escalating unresolved issues promptly. • Support onboarding communication for new interpreters, referral outreach, and recruitment for hard-to-fill and rare languages. • Provide clear, professional written and verbal communication that reflects the Company's Ubuntu-centered service culture. Interpreting Duties • Personally interpret and cover a minimum of 10 assignments per month across the languages in which the incumbent is qualified. • In lieu of the monthly interpreting minimum, take on additional administrative or interpreter onboarding work as assigned by the Operations Manager. 

 Qualifications Language Service Company — New York 

• Associate's degree or equivalent professional experience; Bachelor's degree preferred. • 1+ years of experience in scheduling, dispatch, staffing coordination, or a related operations role. • Strong organizational skills with the ability to manage multiple concurrent requests under time pressure. • Proficiency with scheduling and project management tools (Boostlingo, Trello, Google Workspace, or similar); experience with language services platforms is a plus. • English proficiency at C2 level, verified through the EF SET English test: https://www.efset.org/ • Fluency in 3 additional languages (written and oral), beyond English. • Demonstrated reliability, discretion, and sound judgment when handling confidential client and interpreter information. Remote Work Requirements As a fully remote position, the Team Coordinator must maintain a home office setup that meets the following standards: • A dedicated computer (desktop or laptop) in good working condition. • At least 1-2 external monitors to support multi-system scheduling work. • A noise-cancelling headset for clear, professional communication on calls. • A quiet, professional environment free from background noise and distraction during working hours. • Stable, reliable high-speed internet connectivity. Communication & Escalation Standards Request Type Response Target Emergency requests 15 minutes Urgent interpreter coverage 15 minutes Routine operational matters 2 hours Administrative requests 48 hours Unresolved issues are escalated immediately to the Operations Manager or CEO in accordance with the REACT Protocol. Performance Expectations • Maintain a high assignment fill rate across both coordination tracks. • Meet or exceed response-time targets for emergency, urgent, and routine requests. • Keep Trello, Boostlingo, and tracking spreadsheets accurate and current on a daily basis. • Support recruitment and referral efforts for rare and hard-to-fill languages. • Participate in biweekly P.U.L.S.E. meetings and contribute to quarterly A.L.I.G.N. leadership reporting as requested. Time Off During the 6-month probationary period, employees receive 5 paid days off. These days are not tied to the standard US holiday calendar; employees may choose when to take them based on their personal needs and cultural or religious observances, subject to advance notice and supervisor approval. 

Confidentiality Statement Language Service Company — New York This position requires access to sensitive client, interpreter, and business information, including information that may be subject to HIPAA and other confidentiality obligations. The Team Coordinator must handle all such information with strict discretion and in accordance with the Company's confidentiality and data protection policies, both during and after employment.