Jobs at Djinni

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is the recognized leader in omnichannel ad serving, creative automation, and dynamic personalization, powered by our Agentic AI orchestration platform, Flight Control. Them technology helps advertisers, & agencies to scale with speed, intelligence, and automation across creative versioning, activation, ad serving and performance insights.

Key Requirements:
🔹 5+ years of professional software development experience, primarily in backend development;
🔹 Strong experience designing and building production-grade services and APIs;
🔹 Strong software engineering fundamentals, including system design, data structures, clean code, and scalable architecture;
🔹 Strong experience working with C# / .NET ;
🔹 Strong experience with SQL and relational databases, preferably MySQL;
🔹 Experience working with AWS or other cloud platforms;
🔹 Experience with distributed systems, high-scale environments, and production troubleshooting;
🔹 Experience integrating with complex external APIs and third-party platforms;
🔹 Strong ownership mindset — comfortable taking a problem from initial definition through production;
🔹 Strong communication and collaboration skills;
🔹 Ability to independently explore unfamiliar domains and technologies and quickly turn them into working solutions;
🔹 English – Upper-Intermediate or higher.

We are looking for someone who:
 

🔹Uses advanced AI coding tools and agents as an integral part of the software development lifecycle.

🔹Knows how to use AI effectively for coding, debugging, testing, code exploration, refactoring, documentation, and technical research.

🔹Can design effective workflows around AI rather than relying on simple prompting.

🔹Can identify engineering tasks and processes that can be automated or significantly accelerated with AI.

🔹Understands both the capabilities and limitations of AI-generated code and applies strong engineering judgment when reviewing and deploying it.

🔹Bonus: has built internal AI tools, agents, automation workflows, or AI-powered product capabilities.
 

What you will do:
🔹 Design, develop, and own scalable backend services and APIs supporting our social advertising capabilities;
🔹 Build and maintain integrations with leading social platforms such as Meta, TikTok, YouTube, and other advertising ecosystems;
🔹 Take end-to-end ownership of features — from technical design and implementation through production rollout, monitoring, and optimization;
🔹 Work with complex third-party APIs, authentication flows, data models, platform limitations, and constantly evolving external integrations;
🔹 Build reliable, high-scale distributed services operating in a cloud production environment;
🔹 Develop a deep understanding of the product and business use cases, and contribute to product and technical decisions — not only implementation;
🔹 Identify opportunities to simplify systems, automate processes, and improve engineering velocity;

Interview stages:
🔹 HR Interview YozmaTech;
🔹 Technical Interview;
🔹 Live Coding Session;
🔹 Interview with CTO;
🔹 HR Interview;

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.

From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

We are looking for a Customer Support Agent to provide exceptional support to our players across TIER1 markets. The ideal candidate is customer-oriented, proactive, and capable of delivering a high-quality support experience in a fast-paced iGaming environment.

You will serve as the first point of contact for our players, helping resolve issues, answering questions, and ensuring a smooth customer experience across all communication channels as part of our 24/7 customer support operation. This position follows a 2/2 shift pattern, providing continuous service coverage while maintaining a balanced rotation of workdays and days off.

Key Responsibilities:

• Provide customer support via live chat, email, and other communication channels
• Assist players with account-related, payment-related, and technical inquiries
• Investigate and resolve customer issues in a timely and professional manner
• Escalate complex cases to relevant internal teams when necessary
• Maintain accurate records of customer interactions
• Follow established support procedures and service standards
• Identify recurring customer issues and report them to management
• Contribute to a positive customer experience and player retention

Requirements:

• Previous experience in Customer Support in iGaming (mandatory)
• Upper-intermediate English or higher
• Experience with Intercom (preferable), LiveChat, Freshdesk,ZenDesk or similar platforms
• Strong communication and interpersonal skills
• Ability to multitask and manage multiple conversations simultaneously
• Problem-solving mindset and attention to detail
• Comfortable working in a fast-paced environment
• Basic understanding of online casino products and player journeys

Nice to Have:

• Previous experience supporting TIER1 markets
• Experience handling payment-related inquiries
• Experience working in shift-based environments

Personal Qualities:

• Customer-oriented mindset
• Empathy and patience
• Strong communication skills
• Attention to detail
• Reliability and responsibility
• Ability to remain professional under pressure
• Positive attitude and willingness to help others
• Team player mentality

HR Operations Specialist 

Remote · Full-time · Reports to: CEO

About FutureMedia: FutureMedia is a global product portfolio company building practical digital products used by millions of people worldwide.
Our products span career, self-discovery, productivity, and digital essentials. We build them by bringing product, engineering, design, data, and growth together around real user needs and shared business goals.

We take responsibility for outcomes, learn through experimentation, and believe good ideas can come from any teammate.

Right now, FutureMedia is looking for an HR Operations Specialist to build and run our core people processes. You’ll shape how new colleagues settle in, support employees and managers, and have the opportunity to improve existing processes and create what’s missing.

Your impact

• Own and continuously improve core HR processes across the employee lifecycle, from preboarding and onboarding to employee changes and offboarding.
• Identify gaps and inefficiencies in existing HR processes and turn them into practical, scalable workflows.
• Create clear HR procedures, standards, and ownership models so managers and employees understand how people processes work.
• Coordinate employment and contractor documentation, agreements, amendments, and employee records.
• Coordinate payroll-related employee changes and provide accurate inputs to Finance and external payroll partners.
• Manage vacation, benefits, and other employee-related processes.
• Support managers with performance processes, feedback cycles, employee relations, and people-related situations.
• Maintain and improve HR policies, guidelines, templates, and internal documentation.

• Support employee engagement and retention initiatives and help identify recurring people-related issues.

   

About you

• 3+ years of experience in HR Operations, People Operations, or a similar role.
• Strong hands-on experience with onboarding, offboarding, probation, employee changes, and day-to-day HR support.
• Experience running employee 1:1s, supporting managers, and handling sensitive employee situations with good judgment.
• Confidence working with HRIS, employee data, payroll inputs, and HR documentation.
• Experience improving existing HR processes or building new ones from scratch.
• Strong organisation and attention to detail without losing sight of the employee experience.
• Clear communication and confidence working with employees, managers, and senior stakeholders.
• Ability to work independently, take ownership, and move things forward without constant supervision.

• Upper-Intermediate English or above.

   

What you can expect at FutureMedia

• Product variety: Exposure to different products, audiences, and digital categories within one company
• Remote freedom: Work from where you do your best work
• Set up to succeed: Modern AI tools to automate routine tasks and focus on higher-value work
• Time to recharge: 22 paid days off plus your local public holidays

• European offsites: Company gatherings across Europe to meet, connect, and spend time together

   

Build what’s next with us.

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Shift Supervisor with at least one year of experience in a similar role and a minimum of Upper-intermediate English proficiency to join our international team and contribute to our diverse workplace

In this role, you will oversee our customer support team during the shift, guide and mentor the team, and work closely with high-level customer support inquiries.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer and team inquiries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• Email processing
• Providing guidance to agents during the shift on customer-related cases
• Consulting with the team on complex or unusual cases
• Managing the break schedule for agents during the shift
• Communicating brand-related updates to the team (via Slack, Zendesk)

• Chat, document and payment processing when required (not daily)

   

A FEW MUSTS ❗

• Have at least one year of experience in the IGaming industry in roles such as Senior Customer Support, Shift Supervisor or Team Leader.
• Experience with SoftSwiss and/or similar admin panel and proficiency in chat and email support. 
• Strong understanding of customer service principles.
• Be fluent in written and spoken English (this is the official office language).
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 2-night shifts from 5 weekly.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

The role focuses on promo editing,

creating impactful and engaging content for our productions.

Requirements:

- Minimum 2 years of proven experience in pro video editing in the fields of promos

and/or television series and/or commercials and/or short drama.

- Proficiency in Adobe Premiere (preferred) or other pro standard editing software.

- Strong English skills – ability to understand and edit English content, as well as follow

briefs in English (both written and verbal)

About the role:

We’re looking for an experienced Creative Producer who can independently own the creative testing process - from research and hypothesis development to briefing, performance analysis, iteration, and reporting.

You should feel confident working with performance data, understanding why creatives win or lose, and turning those insights into the next round of tests.

AI is also a big part of how we work - not only for research and ideation, but also for building smarter workflows, improving output quality, and automating repetitive parts of creative production.

Your day-to-day:

• Research competitors, audiences, trends, and winning creative approaches
• Develop new creative hypotheses and testing ideas
• Turn hypotheses into clear briefs for Motion and Graphic Designers
• Track creative performance and testing results week over week
• Analyze results and identify what should be iterated, scaled, or deprioritized
• Develop iterations of successful concepts and hypotheses
• Work closely with designers and provide clear creative feedback
• Contribute to weekly client reports with creative insights, learnings, and next steps
• Use AI tools for research, copywriting, briefing, analysis, and other parts of the creative workflow
• Build or improve AI-assisted workflows and automations for recurring tasks

What we’re looking for:

• 2+ years of experience as a Creative Producer or in a similar performance marketing role
• Strong understanding of performance creative strategy and testing
• Ability to independently research and develop new creative hypotheses
• Experience analyzing creative performance and making data-driven decisions
• Strong briefing, copywriting, and communication skills
• Good understanding of key UA metrics such as CTR, CPA/CPI, Hook Rate, Hold Rate, and conversion metrics
• Strong hands-on experience with ChatGPT, Claude, or other AI tools
• Experience creating advanced prompts, custom AI workflows, skills, or automations
• Ability to manage your own workload and move projects forward independently
• English B2+

Nice to have:

• Experience working directly with clients
• Experience preparing creative performance reports
• Experience with automation or no-code tools
• Good understanding of Motion and Graphic Design production

What we offer:

• Flexible part-time or freelance collaboration
• Work with international digital products across different industries
• Direct involvement in creative strategy and testing
• Access to a wide range of creative, research, and AI tools
• Freedom to introduce new tools, workflows, and automation ideas
• Minimal bureaucracy and no unnecessary meetings
• Fully remote work
• Collaboration with experienced Creative and UA teams

Contact us if you:

• Are proactive and comfortable working independently
• Care about performance, not just creative output
• Enjoy turning research and data into new creative ideas
• Like testing hypotheses and continuously improving what works
• Actively use AI to work smarter and faster
• Take ownership and don’t need someone to define every next step

Project description

We are building the platform, which supports various information gathering and processing across the bank and providing access to this data through both private and public cloud approach. The solution will be built from the scratch using the latest technologies.

Responsibilities

Write good and well-tested code using Java

Write Test Cases and User/Supporter Documentation of your code

Development environment support (mostly automation using Jenkins CI, Bash)

Evaluate and adopt new development tools, libraries and approaches to improve quality

Perform peer code review of project codebase changes

Skills

Must have

At least 6+ years of experience in Java

Deep knowledge and usage of SQL (Oracle or PostgreSQL dialects is preferable)

It is essential for a candidate to have/be able to do livecoding, understand the code and fix it fast

Nice to have

Experience with Messaging Systems: RabbitMQ, Kafka, etc.

Experience with Kubernetes and Docker

Linux user

Languages

English: B2 Upper Intermediate

We are looking for a Senior Web Designer who combines strong visual craft and product thinking to design high-converting web experiences that drive measurable acquisition results.  You will join our Brand Design team, working side by side with graphic, motion and 3d designers to shape how our brand lives on the web, and collaborate closely with product/marketing managers, analysts, and developers, where modern web design directly shapes how potential users discover our product and decide to sign up.

In this role, you will design and optimize our key acquisition surfaces (websites and landing pages), conduct qualitative research to understand visitor behavior, and translate insights into design improvements. You will set the visual direction for our web presence, influence design decisions, shape the brand experience on the web, and deliver measurable results for both the people who use our product and the company.

Responsibilities

• Design and evolve our key company websites with strong visual craft, with hand-off to WordPress developers for our main sites and to frontend developers for custom-built landings
• Design and continuously optimize registration and authentication flows (social logins via Google, Apple, and similar) within the existing product design system, focusing on reducing drop-off and improving completion rates
• Build user flow maps and user journey maps to visualize and improve the acquisition experience end to end
• Conduct qualitative user research, including session recording analysis, heatmap reviews, user interviews, and usability testing, to uncover insights and inform design decisions
• Create app store creatives, including screenshots, feature graphics, and listing assets for App Store and Google Play
• Compose visually compelling layouts with strong typography, hierarchy, and visual rhythm
• Collaborate with marketing designers and other creative team members to integrate brand illustrations, photography, and visual assets into web layouts
• Adapt designs for multiple regions and languages, ensuring layouts, typography, and content systems work effectively across different markets and locales
• Ensure accessibility and responsiveness across different devices, adhering to brand guidelines and the product design system

• Document design decisions and guidelines for accurate implementation

   

Requirements

• 4+ years of experience designing landing pages, marketing websites, and registration flows
• Background that includes hands-on work with conversion metrics, A/B tests, qualitative research, and cross-functional collaboration with product managers and analysts
• Portfolio with recent (last 1 to 2 years) landing pages, marketing websites, home pages and registration flows demonstrating modern visual craft and conversion-focused thinking
• Strong visual design skills (typography, color theory, layout, hierarchy, composition) with a clear sense of modern web design trends and references
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator) for visual design, asset preparation, and image editing
• Hands-on experience improving registration and sign-up flows by identifying friction through qualitative research and shipping iterative improvements
• Experience designing for acquisition, growth, or conversion-focused contexts with measurable impact
• Good qualitative research skills, including session recording analysis, heatmap interpretation, user interviews, and usability testing, with the ability to translate observations into actionable design hypotheses
• Proficiency in building user flow maps and user journey maps to visualize and communicate complex flows
• Experience creating app store creatives (screenshots, feature graphics, listing assets) for App Store and Google Play, with familiarity with ASO visual best practices
• Practical experience designing for both WordPress (page builders like Elementor or Gutenberg, reusable block patterns, dynamic content) and custom frontend hand-off, with basic knowledge of HTML, CSS, and JavaScript for effective collaboration with developers across both stacks
• Proficiency in designing responsive user interfaces for web and mobile, grounded in user-centered design principles and information architecture
• Experience working within established design systems (components, tokens, guidelines) and proficiency in Figma for prototyping and rapid iteration
• Experience designing for multi-language and multi-regional products, with understanding of how localization affects layout, typography, content density, and visual hierarchy

• Proficient English skills (B2+ level) both written and spoken, with strong communication, teamwork, and a user-focused mindset with attention to detail

   

Will be a plus

• Experience working with FinTech products
• Illustration skills, with the ability to create custom illustrations or thoughtfully compose layouts using existing illustration assets
• Experience designing gamification mechanics
• Experience creating microinteractions and lightweight UI animations (Lottie, After Effects, Rive, or similar tools)

• Experience using AI-powered tools (Midjourney, Krea, Runway, Figma AI plugins, Claude, or similar) in your design workflow

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are a Kyiv-based international startup engineering the next generation of fixed-wing UAVs. To support our rapid growth, we are looking for a hands-on engineer to take ownership of prototype development, structural build, systems integration, and field testing.

Our global team combines decades of aerospace experience to build cutting-edge unmanned systems from the ground up. With high-velocity iteration cycles and deep backing from our investors and

customers, we are focused entirely on delivering world-class results.

Your role

• Contribute to aircraft development from initial concepts through prototype testing.
• Select, assemble, and integrate components across hardware and software.
• Support ground and flight testing, analyse results and troubleshoot issues.
• Work in multiple domains, like aircraft design, powertrain, aerodynamics and GNC.

Your profile

• Practical engineering experience or substantial personal or university projects.
• A hands-on approach: ready to build, test, troubleshoot, and learn new systems.
• Ability to work independently, explain technical decisions, and collaborate in a small team.
• English required.

Experience in ANY of the following is a plus

• Aerodynamics: fixed-wing analysis and CFD simulation.
• Aircraft design and sizing: conceptual design, performance modelling and simulation using MATLAB, Python or comparable tools.
• Powertrain: electric propulsion; combustion or hybrid propulsion experience also welcome.
• Systems engineering: requirements, interfaces, integration and verification.
• GNC: flight controls, navigation and autopilot integration, particularly ArduPilot.
• Airborne electronics: component selection, avionics integration, circuit or PCB development.

The offer

• Full-time, Kyiv. On-site preferred, hybrid possible.
• Decent employee stock options plan (ESOP).
• Start date: as early as possible.
• Conscription Booking.

Why join us

• Influence key aircraft design decisions from an early stage.
• Develop, build and test: take your work from analysis to real hardware.
• Choose technical approaches, propose ideas and test them with short decision paths.
• Become a core team member to shape how the company works, take on more responsibility as it grows, and grow with it.

We are Proxy-Seller, a European product IT company providing proxy services for automation, parsing, marketing, and cybersecurity.

We're looking for a Community & Reputation Manager who can protect and grow our brand presence across review platforms, forums, and social communities.
 

What you'll be responsible for:

• Monitoring review platforms (Trustpilot, G2, etc.), handling negative feedback, and working to improve the brand's rating.
• Creating and publishing content on Reddit, forums, social media, and Discord according to the content plan.
• Keeping forum threads active, handling user requests daily, and running promo code and bonus campaigns.
• Tracking brand mentions, identifying potential clients and partners, and passing leads to the Sales and Affiliate teams.
• Coordinating with internal teams on content requests and escalations.
• Creating and maintaining corporate and supportive accounts on forums and social media.
   

We're a strong match if you:

• Have 1+ year of experience in community management, SMM, or reputation management, ideally in a tech or B2B product.
• Have hands-on experience with Reddit: account creation, karma farming, posting, and commenting.
• Have worked with review platforms, forums, Discord, and social listening tools.
• Have a diplomatic communication style and know how to handle conflict without escalating it.
• Are self-organized, proactive - you don't wait to be told when something needs attention.
• Written B2 level of English.
   

It would be a plus if you:

• Have an understanding of proxies and anti-detect browsers.
   

What we offer:

• Full-time remote role with a flexible schedule
• A smooth onboarding process: access to platforms with all necessary information and regular meetings with the team lead.
• Internal growth & career development — many of our managers and team leads have grown into their roles from within the company.
• Company-paid learning (English courses, tools).
• Employee referral program.
• Ability to influence processes: we are open to initiatives and improvements.
• PTO: 21 calendar days of vacation, 12 paid days off, 7 sick days (more if needed). Public holidays are days off.
   

Our hiring process:

Intro call with a recruiter → Test task → Technical interview
 

*We usually review applications within 3–5 business days.
We share feedback if we're able to move forward together. If this role isn't the right match for now, we'll keep your resume in our database and reach out when a suitable opportunity comes up.

Our client is an international product-based IT company specializing in the iGaming industry, with its own affiliate program and in-house products in online casino, betting, and poker. The company has been successfully operating for more than 12 years, building strong positions in the CIS market while continuing global growth and expansion.

We are currently looking for an Media Buyer TG.

📋 Key responsibilities and your contribution:

• Build and develop the Telegram Ads traffic source from scratch;
• Launch, test, optimize, and scale profitable advertising campaigns;
• Research and validate new approaches, creatives, funnels, and traffic strategies;
• Analyze campaign performance and continuously improve key metrics;
• Work closely with product, analytics, design, and marketing teams;
• Manage advertising budgets efficiently while maintaining profitability;
• Build a knowledge base of successful approaches and continuously optimize workflows;
• Monitor Telegram Ads updates, market trends, and competitor activities;

• Play a key role in growing the new direction with the opportunity to become a Team Lead as the team expands.

   

📚 Your qualifications:

• 3+ years of experience in media buying, including at least 1 year of hands-on experience with Telegram Ads;
• Proven experience in Gambling/iGaming traffic acquisition;
• Strong understanding of the Telegram Ads ecosystem, traffic sources, and campaign optimization;
• Experience launching, testing, and scaling campaigns from scratch;
• Ability to analyze key performance metrics (ROI, CPA, CR, CTR, CPM, PnL) and make data-driven decisions;
• Experience working with analytics and tracking tools (Keitaro, Binom, Voluum, Google Sheets, Power BI, etc.);
• Experience managing monthly advertising budgets starting from $50K;
• Understanding of affiliate offers, agency accounts, and Telegram Ads infrastructure;
• Strong analytical mindset and willingness to experiment with new approaches;
• Ability to work independently, take ownership, and build processes from the ground up.

➕ Nice to have:

• Experience working with CIS GEOs;
• Experience building Telegram funnels using bots, mini apps, or custom landing flows;
• Existing contacts with Telegram Ads agencies or account providers;
• Experience working with both product and affiliate traffic;
• Knowledge of automation tools, scripts, or AI solutions for campaign optimization;

• Experience mentoring teammates or leading traffic initiatives.

  
   

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐ Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

Company Overview

Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there.
We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship.
 

Position Overview

We’re looking for a Principal AI Engineer to define and drive the technical direction of our AI/ML systems. This role is ideal for a deeply experienced engineer who leads from the front — shaping architecture at the system level, solving the hardest problems, and raising the bar for how AI gets built and operated across the organization.

In this role, you will work on a cross-functional team, setting AI architecture standards, leading complex system design and implementation challenges, and solving integration problems that require both deep expertise and broad systems thinking. You’ll partner closely with leadership to define the AI roadmap and make high-stakes technical decisions that shape how our AI work scales across clients and over time.

Why This Role Matters

At Robots & Pencils, we design AI systems for a human world. Our name says it all. Robots and pencils means engineering paired with creativity, because every agent we ship has to work for real people in real workflows. That balance is baked into how we operate.

Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create measurable impact for clients and the people they serve. We ship production-ready AI in 30 to 45 days. That pace demands people who take ownership, lead with craft, and care deeply about what they put their name on.

What You’ll Do

Craft & Delivery

• Define AI architecture and technical strategy, and lead implementation across the full lifecycle from design through production
• Build scalable ML platforms, pipelines, and workflow orchestration that support model development and event-driven, asynchronous operations at scale
• Architect and build LLM-powered systems, including prompt engineering, function/tool calling, multi-agent orchestration, RAG patterns, vector databases, embeddings, and streaming responses
• Design and develop APIs and backend services that integrate AI capabilities with enterprise systems and third-party platforms
• Lead model development, optimization, and the path from research to production, ensuring promising approaches translate into reliable, production-ready systems
• Ensure AI reliability, security, and scalability across deployed systems, including logging, monitoring, and debugging in production environments
• Bring an AI-forward mindset to your daily work, using tools like Claude, Cursor, and other modern AI assistants to ship higher-quality work at pace

Collaboration & Communication

• Co-define the AI roadmap with leadership, operating as a peer in strategic technical conversations
• Communicate complex technical concepts clearly to engineering and non-engineering stakeholders alike, translating depth into decisions others can act on
• Engage with product, engineering, and data teams to align AI work with broader business priorities

Leadership & Influence

• Define and champion AI engineering standards that shape how the organization builds and operates AI systems
• Mentor across the organization, shaping engineering culture and developing the next generation of technical leaders
• Own high-stakes architectural decisions that carry significant organizational and cross-engagement weight
• Drive technical vision — defining not just what gets built, but how AI engineering evolves at R&P over time

What You’ll Bring

• 9+ years of professional software engineering experience, with 5+ years focused on AI/ML systems in production and deep, hands-on expertise with generative AI development
• Expert software engineering background (Python or similar) with strong design sensibilities for distributed, scalable, and maintainable systems
• Deep experience designing distributed systems and event-driven architectures that underpin production AI workloads
• Deep expertise with cloud platforms, with mastery of AWS services and AWS GenAI offerings
• Proven track record architecting and shipping complex agentic systems in production across multiple teams or engagements
• Mastery of AI frameworks and orchestration tools, with clear judgment on when to adopt versus build
• Deep experience with evaluation frameworks and observability tools for LLM apps, including establishing these practices where they don't yet exist
• Deep expertise in AI safety, responsible AI principles, prompt injection defenses, PII handling, and AI governance and compliance in production
• Extensive experience designing RAG architectures: chunking strategies, embedding models, vector databases, and advanced retrieval techniques
• API and systems design experience, including architecting and integrating with internal and third-party services at scale
• Advanced cost optimization expertise: token economics, caching strategies, model routing, quantization
• Strong working knowledge of Docker, Kubernetes, and cloud-native AI architecture patterns
• Expertise in MLOps and AI infrastructure, including model versioning, monitoring, deployment automation, and reproducibility
• Demonstrable, day-to-day usage and expert command of AI-forward coding tools such as Claude Code and Cursor
• Track record of technical leadership and mentoring at an organizational level, with influence that extends beyond the immediate team
• Excellent problem-solving and stakeholder communication skills, with the ability to navigate the most ambiguous technical and business challenges with sound judgment

You’ll Do Well Here if You Are

• A doer. You see something broken and fix it. You'd rather move on clarity than wait for certainty.
• A fast learner who knows you don't know everything. The AI landscape changes weekly. You're senior enough to know better and curious enough to keep learning anyway.
• Direct in a way that makes the work better. You give honest feedback. You'd rather have the hard conversation than blow smoke.
• Obsessed with craft. You know genius is in the details. You ship exceptional, not perfect, and you don't put your name on work you wouldn't stand behind.
• Built for ownership. You honor commitments, admit mistakes fast, and back your teammates when a decision costs something. No handoffs, no finger-pointing.
• All in. You treat clients' businesses like your own. You take the work seriously without taking yourself seriously.
• Resourceful when the budget, timeline, or team is tight. Constraints don't slow you down. They sharpen you.
• Glad to be in the room with people who care as much as you do. Our teams average fifteen-plus years of experience. We hire people who push each other to do better work.

We Offer

• 20 days of paid vacation.
• 15 days of unpaid vacation.
• All official public holidays off.
• 5 paid sick days without a doctor's certificate.
• Medical insurance.
• Military draft deferment (reservation) support.
• Cooperation under a gig-contract.

Are you eager to take ownership of a portfolio of complex, high-impact projects? Do you excel at executive-level stakeholder management and driving results in dynamic environments? We have a great opportunity to make a real impact.

We are looking for a self-motivated, results-driven Senior Project Manager with strong leadership skills to oversee the delivery of existing projects and lead the launch of new initiatives.

You will join our Department, which is rapidly growing in competencies, projects, customers, and professionals. We are excited to grow and evolve together with you.

CUSTOMER

We partner with global customers to deliver cutting-edge solutions in enterprise software. We focus on high-value, large-scale projects that require adaptability, technical excellence, and strong stakeholder engagement.

PROJECT

You will manage a portfolio of existing projects and lead the initiation of new ones across different domains. Current teams consist of experienced professionals already engaged with customers, and the department has ambitious expansion plans. Projects vary in scope and require expertise in multiple methodologies.

Responsibilities:

• Lead planning, execution, and delivery of multiple projects within scope, time, and budget
• Establish and maintain effective delivery supervision across the portfolio
• Build and manage project teams, fostering collaboration and growth
• Select and adapt project management methodologies to fit project needs
• Identify, assess, and mitigate risks proactively
• Maintain accurate project documentation and reporting for stakeholders
• Communicate closely with customers to manage expectations and support business development
• Coordinate resources, delegate tasks, and monitor progress
• Resolve conflicts and promote a high-performance team culture
• Utilize project management tools to ensure transparency and progress tracking

Requirements:

• 5+ years of experience in project and/or program management
• Experience with public sector or government projects
• Experience with fixed-price projects
• Strong understanding of project, program, and portfolio management concepts
• Hands-on experience with Agile, Scrum, Waterfall, and hybrid methodologies
• Proven leadership skills with ability to motivate and guide teams
• Strong risk management, planning, and decision-making skills
• Experience with project management tools (e.g., Jira, MS Project, Microsoft tools)
• Excellent communication, presentation, and stakeholder management skills
• Strong organizational, negotiation, and conflict resolution capabilities
• Ability to adapt quickly to changes and manage complexity
• Advanced understanding of corporate environments and business objectives
• Upper-Intermediate or Advanced English level

Чи прагнете ви взяти на себе відповідальність за портфель складних, високоефективних проєктів? Чи маєте ви досвід управління взаємодією зі стейкхолдерами на рівні топменеджменту та досягнення результатів у динамічному середовищі? Ми пропонуємо чудову можливість зробити реальний внесок.

Ми шукаємо самомотивованого, орієнтованого на результат Senior Project Manager з сильними лідерськими навичками для управління реалізацією поточних проєктів і запуску нових ініціатив.

Ви приєднаєтеся до нашого департаменту, який стрімко зростає за напрямами компетенцій, кількості проєктів, клієнтів та фахівців. Ми раді зростати та розвиватися разом із вами.

КЛІЄНТ
Ми співпрацюємо з глобальними клієнтами, надаючи передові рішення у сфері корпоративного програмного забезпечення. Ми зосереджуємося на високовартісних, масштабних проєктах, що потребують гнучкості, технічної досконалості та ефективної взаємодії зі стейкхолдерами.

ПРОЄКТ
Ви керуватимете портфелем поточних проєктів та очолюватимете ініціацію нових у різних доменах. Поточні команди складаються з досвідчених фахівців, які вже співпрацюють із клієнтами, а департамент має амбітні плани щодо розширення. Проєкти різняться за масштабом і потребують досвіду роботи з різними методологіями. 

Обов'язки:

• Керувати плануванням, виконанням та доставкою кількох проєктів у межах визначених термінів, бюджету та обсягу
• Забезпечувати ефективний контроль доставки по всьому портфоліо
• Формувати та управляти командами проєктів, сприяючи співпраці та розвитку
• Обирати та адаптовувати методології управління проєктами відповідно до потреб
• Виявляти, оцінювати та проактивно мінімізувати ризики
• Вести точну проєктну документацію та звітність для стейкхолдерів
• Тісно комунікувати із замовниками, керувати їхніми очікуваннями та підтримувати розвиток бізнесу
• Координувати ресурси, делегувати завдання та контролювати прогрес
• Вирішувати конфлікти та підтримувати культуру високої продуктивності в команді
• Використовувати інструменти управління проєктами для прозорості та відстеження прогресу

Вимоги: 

• 5+ років досвіду в управлінні проєктами та/або програмами
• Досвід роботи з проєктами державного сектору або урядовими проєктами
• Досвід роботи з проєктами з фіксованою ціною
• Глибоке розуміння концепцій управління проєктами, програмами та портфоліо
• Практичний досвід роботи з Agile, Scrum, Waterfall та гібридними методологіями
• Доведені лідерські навички та вміння мотивувати й спрямовувати команди
• Сильні навички управління ризиками, планування та прийняття рішень
• Досвід роботи з інструментами управління проєктами (наприклад, Jira, MS Project, Microsoft tools)
• Відмінні комунікаційні, презентаційні та навички управління стейкхолдерами
• Сильні організаційні, переговорні та навички вирішення конфліктів
• Здатність швидко адаптовуватися до змін та працювати в умовах складності
• Просунутий рівень розуміння корпоративних середовищ та бізнес-цілей
• Рівень англійської - Upper-Intermediate або Advanced 

Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.

We’re looking for Java Developer to join us and continue the evolution of a product that we love. The team focuses on the B2B segment at Ajax Systems. It develops software solutions for business partners, supports applications for monitoring and installation companies, and develops a tablet application for rapid response teams.

Required skills:

• 8+ years of commercial experience in backend development with Java in an enterprise environment.
• Strong understanding of Java Concurrency and hands-on experience with concurrent programming in production systems.
• Solid understanding of SOA, microservices and event-driven architecture.
• Practical experience with cloud computing platforms.
• Experience building and supporting high-load, scalable and highly available systems;
• Hands-on experience with messaging brokers.
• Strong understanding of modern backend infrastructure, NoSQL, key-value databases and in-memory storage solutions.
• Practical experience with Kubernetes.
• Experience with Git, Gradle or othet CI/CD tools.
• Strong knowledge of unit testing and automated testing approaches.

Would be a plus:

• experience with these technologies: Redis, Netty, Akka, NATS, AWS, Kafka, MongoDB, gRPC.
• Practical experience with Kotlin.
• Desire to grow into a team leadership role.

What you will do:

• design and develop core backend services and data pipelines for the product line.
• Build clean, maintainable, and production-ready code with a strong focus on quality.
• Contribute to backend architecture, drive technical decisions and document solutions for reliable deployment and operations.
• Ensure proper test coverage with unit and integration tests.
• Take ownership of performance, scalability and cost efficiency within your domain.
• Maintain production reliability through monitoring, alerting, dashboards, and runbooks.
• Investigate and resolve production issues, including deep-dive analysis of complex cases.
• Work in a strong engineering culture with testing, continuous delivery and DevOps practices.
• Collaborate closely with product and engineering teams to deliver new features and improve existing services.

Why this role is interesting:

• opportunity to work on high-load backend systems and distributed architecture.
• Real impact on core product development and architectural decisions.
• Modern technology stack and engineering-driven environment.
• Challenging tasks where performance, reliability and scalability truly matter.

We offer:

•  the opportunity to suggest and implement your own ideas that directly influence the product and its mass production.
• A place in a fast-growing company with a motivated and professional team.
• Medical insurance.
• Corporate English classes.
• The opportunity to participate in Ajax’s internal beta-testing program for security systems.
• Discounts from partner companies and on Ajax products.

Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

The Role 

We're looking for a Business Development Assistant to support our Sales Lead across the full sales process — from a qualified lead through to project kickoff for a new HelloBiome service. This role exists to take on the coordination and administrative work around an active pipeline, so nothing slips and our Sales Lead can focus their time on calls, proposals, and closing. 
 

What You'll Do 

• Keep leads moving day-to-day once they've been assigned to you, keeping our CRM accurate and current. 
• Coordinate logistics for product trials with internal teams, tracking progress through completion. 
• Follow up proactively at each stage so a lead doesn't go quiet unnoticed. 
• Build targeted contact lists from relevant public sources. 
• Use prospecting tools to find and verify contact details. 
• Build and run multi-channel outreach sequences (email and social), including personalized messaging. 
• Support proposal preparation — draft materials for our Sales Lead to review and present. 
• Prepare internal summaries after calls and keep resulting action items moving. 
   

What We're Looking For 

• Excellent written and spoken English (B2–C1 level). 
• You're organized, detail-oriented, and comfortable owning several parallel threads without dropping details. 
• You write clearly, both for internal summaries and external follow-ups. 
• You're comfortable in a CRM (we'll train you) — contacts, deals, pipeline stages. 
• You can work independently in a remote, async-friendly setting. 
   

Nice to Have 

• Experience with a CRM platform. 
• Exposure to sales, outreach or proposal support — drafting materials for clients. 
• Comfort with common office or design tools for formatting client-facing documents. 
• Interest in biotech, beauty, or personal care. 
   

What You'll Learn 

This role gives you practical experience in sales at a B2B biotech startup. By the end, you'll be able to: 

• Run day-to-day CRM and pipeline management at a professional level. 
• Create an outreach strategy and convert leads into deals. 
• Support proposal creation for enterprise clients. 
• Coordinate cross-functionally with other teams on a live deal. 
• Understand how a science-led startup structures its sales process end to end. 
   

What We Offer 

• Real responsibility and actual deliverables. 
• Direct mentorship from our Sales Lead and the wider team. 
• Hands-on exposure to modern sales tools and workflows. 
• Flexible remote work with async-friendly collaboration. 
• A front-row seat to how a science startup runs its commercial engine. 
• Potential to grow into a longer-term role as the company grows. 
   

Details 

Part-time, hourly-paid remote position with a flexible schedule and the possibility of transitioning to full-time. The candidate should be available occasionally for calls during U.S. morning hours. 
 

About HelloBiome 

HelloBiome is an innovative B2B biotech startup at the forefront of AI-powered microbiome innovation. We are dedicated to revolutionizing consumer health by leveraging the microbiome. Through democratizing access to microbiome data, HelloBiome utilizes advanced AI technologies to develop targeted health solutions, transforming these insights into commercial applications for our business clients. Trusted by over 20 clients, including industry giants like Unilever, we are not just predicting the future of consumer health; we are actively shaping it. At HelloBiome, every step we take is towards a healthier future, optimizing well-being one microbiome at a time. 

Our Culture 

At HelloBiome, we thrive in a globally connected, remote work environment with team members distributed across Europe, the US, Canada, and Korea. Our headquarters are in San Francisco and our dynamic and international team embodies a culture of kindness paired with a drive for innovation and excellence. We value proactive individuals who bring a self-starter mindset to their roles, always seeking new ways to advance our mission. Attention to detail is crucial in our work, as we are committed to delivering precise and impactful health solutions to our B2B clients. 

This remote and flexible work structure not only fosters a diverse and inclusive atmosphere but also encourages a balance between personal growth and professional excellence. Join us and be part of a team that is shaping the future of consumer health through groundbreaking AI-powered microbiome innovation.